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Senior Salesforce Technical Consultant About the Role We’re seeking a Senior Salesforce Technical Consultant to join our growing Business Systems team and play a key role in the delivery of scalable, intelligent, and business-aligned solutions. This position sits at the intersection of business analysis, Salesforce configuration, and solution design — with opportunities to lead complex projects tied to Mergers & Acquisitions, AI enhancements, and platform-wide improvements. You’ll work closely with cross-functional teams, including Product Managers, Project Managers, Business Analysts, Admins, Developers, and QA, to understand business needs and translate them into effective, maintainable Salesforce solutions. This is a hands-on role ideal for someone who thrives in a fast-paced environment and enjoys solving real-world problems through smart CRM architecture. Key Responsibilities • Collaborate with Project Managers, Product Managers and BAs to analyse business requirements, translating them into scalable Salesforce solutions., • Design and configure Salesforce using declarative tools (e.g., Flows, Validation Rules, Lightning Pages)., • Act as a solution lead across Salesforce projects including Mergers & Acquisitions, org consolidation, user onboarding, and data harmonisation across acquired businesses., • Support and manage Admins in delivering scalable, well-architected solutions in collaboration with developers and integration teams., • Lead or contribute to the rollout of AI-enhanced features and other innovative solutions, such as Data Cloud., • Create clear documentation: solution designs, process flows and platform diagrams., • Participate in sprint planning, backlog refinement, and design reviews., • Promote best practices around platform governance, release management, and scalable design., • Stay current on Salesforce releases and AI trends to recommend enhancements and guide strategic improvements. Experience & Skills Required: • 5+ years of Salesforce experience in functional consulting, internal business systems, or platform delivery roles, • Solid understanding of Sales Cloud and/or Service Cloud, CPQ and/or Revenue Cloud, • Strong hands-on experience with Salesforce configuration tools (Flows, Custom Objects, Record Types, etc.), • Proven involvement in Salesforce workstreams within M&A projects (e.g., org merges, user migrations, data deduplication), • Experience working with cross-functional Agile teams and stakeholders at all levels, • Solid understanding of Salesforce architecture, data model design, and platform limitations, • Excellent problem-solving, communication, and documentation skills, • Salesforce Advanced Administrator Certification Nice To Have: • Experience with AI-enabled features (e.g., Einstein GPT, Next Best Action, Prediction Builder), • Salesforce Platform App Builder or Consultant certifications, • Familiarity with multi-org environments and data integration strategies, • Experience with change management and user adoption planning, • Knowledge of data governance and platform security best practices Who You Are: You’re someone who can think strategically but isn’t afraid to get into the details. You enjoy solving business problems through technology, are confident configuring the Salesforce platform, and can articulate trade-offs in different solution options. You work well across roles and love seeing your work directly impact users and teams.

Senior Salesforce Consultant About the Role We’re seeking a Senior Salesforce Consultant to join our growing Business Systems team and play a key role in the delivery of scalable, intelligent, and business-aligned solutions. This position sits at the intersection of business analysis, Salesforce configuration, and solution design — with opportunities to lead complex projects tied to Mergers & Acquisitions, AI enhancements, and platform-wide improvements. You’ll work closely with cross-functional teams, including Product Managers, Project Managers, Business Analysts, Admins, Developers, and QA, to understand business needs and translate them into effective, maintainable Salesforce solutions. This is a hands-on role ideal for someone who thrives in a fast-paced environment and enjoys solving real-world problems through smart CRM architecture. Key Responsibilities • Collaborate with Project Managers, Product Managers and BAs to analyse business requirements, translating them into scalable Salesforce solutions., • Design and configure Salesforce using declarative tools (e.g., Flows, Validation Rules, Lightning Pages)., • Act as a solution lead across Salesforce projects including Mergers & Acquisitions, org consolidation, user onboarding, and data harmonisation across acquired businesses., • Support and manage Admins in delivering scalable, well-architected solutions in collaboration with developers and integration teams., • Lead or contribute to the rollout of AI-enhanced features and other innovative solutions, such as Data Cloud., • Create clear documentation: solution designs, process flows and platform diagrams., • Participate in sprint planning, backlog refinement, and design reviews., • Promote best practices around platform governance, release management, and scalable design., • Stay current on Salesforce releases and AI trends to recommend enhancements and guide strategic improvements. Experience & Skills Required: • 5+ years of Salesforce experience in functional consulting, internal business systems, or platform delivery roles, • Solid understanding of Sales Cloud and/or Service Cloud, CPQ and/or Revenue Cloud, • Strong hands-on experience with Salesforce configuration tools (Flows, Custom Objects, Record Types, etc.), • Proven involvement in Salesforce workstreams within M&A projects (e.g., org merges, user migrations, data deduplication), • Experience working with cross-functional Agile teams and stakeholders at all levels, • Solid understanding of Salesforce architecture, data model design, and platform limitations, • Excellent problem-solving, communication, and documentation skills, • Salesforce Advanced Administrator Certification Nice To Have: • Experience with AI-enabled features (e.g., Einstein GPT, Next Best Action, Prediction Builder), • Salesforce Platform App Builder or Consultant certifications, • Familiarity with multi-org environments and data integration strategies, • Experience with change management and user adoption planning, • Knowledge of data governance and platform security best practices Who You Are: You’re someone who can think strategically but isn’t afraid to get into the details. You enjoy solving business problems through technology, are confident configuring the Salesforce platform, and can articulate trade-offs in different solution options. You work well across roles and love seeing your work directly impact users and teams.

Senior Product Designer Location: Hybrid - Wilmslow and WFH Overview We're seeking an experienced Senior Product Designer to help define the future of our growing B2B SaaS platforms across Health & Safety, HR, and Compliance. You’ll bring clarity to complexity, raise the bar for quality, and support the personal and professional growth of our design team. As our most senior hands-on designer, you'll shape meaningful product experiences while also nurturing team craft, guiding design rituals, and improving design operations. You’ll work closely with product managers, engineers, and researchers - blending leadership with end-to-end execution. What You’ll Do Product Design • Lead design across key strategic initiatives from discovery through delivery., • Translate complex business workflows into elegant, user-focused experiences - with a mobile-first mindset where it matters most., • Own and evolve interaction design, information architecture, and visual design., • Act as a mentor, coach, and role model to designers across the team., • Facilitate weekly design critiques and 1:1s to strengthen quality and consistency., • Partner with the Group Product Director to evolve our cross-platform design system., • Improve design QA, cross-functional collaboration, and handoff workflows., • Collaborate with UX researchers to define problems and validate solutions., • Translate insights into meaningful product improvements., • Foster a culture of evidence-based decision-making. What You’ll Bring • 5+ years of product design experience, with at least 1–2 years in a senior role., • Proven ability to lead and deliver complex initiatives end-to-end., • Excellent UX and UI skills with a clear, user-centred rationale., • A mobile-first approach to design, with sensitivity to real-world usage patterns across devices and contexts., • A track record of mentoring designers and influencing team culture., • Systems thinking: able to zoom out to shape design standards and zoom in on execution., • Strong communication skills, especially when working with non-design stakeholders., • Proficiency with Figma, Jira, and working within design systems.

Corporate Account Manager (New Business) We’re looking for a driven and results-oriented Corporate Account Manager to join our expanding Corporate Sales team, with a sharp focus on new business acquisition and hunting for new logo customers. Reporting directly to the Head of Corporate Sales, this role is ideal for a natural sales hunter who thrives on identifying, engaging, and converting new business opportunities. You’ll play a pivotal role in driving revenue growth by building relationships with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: • Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. • Proactively create and convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. • Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. • Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ICT. • Deliver tailored, accurate proposals that reflect customer needs, business goals, and technical requirements. • Confidently present solutions to stakeholders at all levels, from operational teams to boardlevel decision-makers., • Understand and manage complex project opportunities, including timelines, milestones, and delivery expectations. • Conduct in-depth client profiling to uncover strategic objectives and align IT solutions with business vision. • Translate corporate strategy into technology solutions, demonstrating clear ROI and business impact. • Collaborate closely with technical architects to shape and deliver compelling, scalable solutions. • Achieve and exceed monthly, quarterly, and annual profit targets, contributing to overall team success. • Act as a mentor and role model within the sales team, sharing best practices and supporting team development. • Maintain strong knowledge of enterprise and infrastructure architecture, staying ahead of industry trends and innovations. Your Profile: • Ideally, you will have a firm grasp of the Telecoms industry and have strong knowledge and awareness of Chess’s product portfolio. • Excellent communication skills at all levels., • Customer facing and presentation skills., • Strong negotiation skills and experience., • Active listening and open-questioning skills., • Avid commercial and market awareness., • Great numeracy and literacy skills., • Training/mentoring/coaching experience., • Self-driven, works on one’s own initiative., • Creative – makes opportunities happen with your own ideas., • Ability to work under pressure. Why join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 360 skilled people across the UK, supporting over 21,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than fourteen years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. We believe that “if you’re not growing, we’re not growing”. Salary details: Up to £40,000 dependent on experience, uncapped commission and monthly car allowance. Benefits include: Health & Wellbeing • UK Healthcare (opt-in) for access to private healthcare support, • Healthcare support – eye tests, flu jabs, on-site health screens, • Mental health support for your wellbeing, • Wellbeing Day – available after 1 year, • Half-Day Friday, • Hybrid Working Support – allowance towards a desk and chair, • 20 days paid holiday, increasing with service to 24 days, plus public holidays, • Buy & Sell Holidays Scheme – 2 opportunities per year to buy or sell up to 5 holidays Rewards & Recognition • Access to Perkbox: hundreds of discounts on shopping, travel, fitness and much more., • Loyalty Point Scheme – Earn yearly points based on your tenure, starting from your second year, to unlock enhanced benefits and rewards • £100 matched charity donation annually, plus payroll giving options, • Recognition platform – celebrating your achievements and milestones Career Growth & Culture • Learn 2 Earn Scheme – bespoke development to boost your salary, • Regular team engagement events – from socials to celebrations, • A culture that values tenacity, creativity and collaboration Hours: A standard week is 37½ Monday to Friday At Chess we offer many flexible working options, and we have both full-time and part-time working hours available. Chess pride themselves on being an inclusive employer, so if you want to find out more about our flexible working arrangements this can be discussed with your application. Working location: Flexible, hybrid working position - Allowing you to enjoy the flexibility of working from home whilst also collaborating with your team and the wider-business at one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Is Chess the place for you? If you are looking for a career that brings exciting challenges and opportunities, then Chess is the place for you. Please email your CV and covering letter to our Recruitment Department at: . Upon submission of your completed application to Chess, either through direct application or speculative, you hereby agree to the processing of your personal information as per the guidelines set out within our Privacy Policy and to allow for the seamless and secure processing of your information throughout Chess’s recruitment and hiring practices.