Trade Administrative Assistant
hace 6 días
Abingdon
Manpower Recruitment are working with an established client, on outskirts of Oxford and close to Abingdon, Oxfordshire, who are looking for a Full Time Administration Support Assistant to support with a small, friendly, busy office. Ideally you would be from a Trade or Construction background, but not essential, as full training will be given. The role is Monday-Friday 8.30am-5pm Salary for the role is £28000pa. ***Full UK Licence needed due to location The Company • We deliver new roofs and repairs to the local community., • Our customers include, social housing response teams, private residents, MOD contracts, Schools and Churches., • Our dedicated hard-working team are called upon for roofing emergencies, planned repairs and the delivery of high-profile larger projects. We are currently seeking a new team player who enjoys helping people. Someone who enjoys multi-tasking to enable them to make a positive difference to customers and co-workers. Role responsibilities and purpose • Adding daily job request to an excel spreadsheet, • Respond and allocate customer requests for quotes and support to the team, • Communication with customer/clients over the phone and via e mail, • Proactive calls to residents alerting them of scaffolding and roofing work schedule, • Flag jobs that can be invoiced by the Finance Manager, • Support the scheduling of roofing projects, • Collaborate with the office team to introduce a ticketing system (Zendesk), • Support the pilot of a scheduling portal for the social housing IT team, • Support the office team with the Health and Safety Training portal Requirements • Knowledge, Skill & Experience, • Excellent communication skill- written, verbal, grammar, and punctuation, • Excellent listening skills, • Ability to demonstrate empathy and emotional intelligence, • Excellent attention to detail, • Ability to work to deadlines and priorities and have excellent time management skills, • Ability to be adaptable, flexible, agile resourceful, and multi-task, • Ability to work cross functionally and collaboratively demonstrate great teamwork Benefits • Good Pension Scheme, • 20 days Holiday + Bank holiday