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A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV!

About The Parlour Bistro Nestled in the heart of Stoke Newington, The Parlour Bistro offers a warm and inviting atmosphere, serving a delightful blend of classic and contemporary Mediterranean dishes. Our commitment to quality and exceptional service has made us a beloved spot for locals and visitors alike. We take pride in our artisanal coffee, crafted by skilled baristas, and our attentive front-of-house team. Role Overview We are seeking an enthusiastic and professional Waiter/Waitress with barista experience to join our dynamic team. This dual-role position requires a passion for hospitality, a flair for customer service, and a love for coffee. The ideal candidate will be providing excellent table service while also preparing coffee based drinks. Key Responsibilities - Greet and seat guests - Take food and drink orders - Deliver food and beverages promptly and efficiently - Maintain cleanliness and organisation of dining areas - Handle customer inquiries - Prepare and serve a variety of coffee based drinks, including lattes, cappuccinos, and flat whites

We are now looking for experienced and enthusiastic food runners to join our amazing team in Larch Restaurant at Sky Garden. As a food runner, you would be experienced running and serving food in a busy restaurant. The successful runner would be working within a team of talented front of house staff including waiters and cocktail bartenders. You would deliver slick, smart and professional food service with added personality and flair at all times, ensuring every one of our guests has an experience to remember! Suitable candidates must have experience as a runner in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. We are now looking for an experienced and enthusiastic Runner’s to join our amazing team in Larch restaurant at Sky Garden. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

We’re looking to recruit a brilliant Floor Manager to join Larch at Sky Garden. Larch is our first floor all-day restaurant inspired by the very best of Italy. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food and drinks to do the talking! The ideal candidate must have experience as a Floor Manager within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 25 staff. Larch can be very busy restaurant but it also has its quiet days - this role is not for everyone. A charming and engaging personality, one that can build great relationships with the team and guests alike. We are now looking for an experienced and enthusiastic Floor Manager to join our amazing team in Larch at Sky Garden. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

HIRING NOW! We are thrilled to announce that we are expanding our team at our newly opened food and beverage restaurant in East London, and we are seeking a dedicated full-time staff member to join us. Working Days and Hours: - Monday to Friday: 10:00AM - 8:00 PM Requirements: - Must reside locally to ensure punctuality and reliability. - Proficient in English, both spoken and written, to communicate effectively with our team and customers. - Previous experience in the food and beverage industry is preferred but not essential; a willingness to learn and a positive attitude are crucial. Key Responsibilities: - Provide exceptional customer service to enhance the dining experience. - Assist in the preparation and presentation of food and beverages. - Maintain cleanliness and organisation of the restaurant, including dining areas and kitchen spaces. - Collaborate effectively with team members to ensure smooth operations throughout the service. What We Offer: - A competitive salary in line with industry standards. - Opportunities for professional development and training. - A friendly and supportive work environment within a vibrant team. - Employee discounts on food and beverages. If you are passionate about hospitality and are eager to contribute to our growing establishment, we would love to hear from you. We look forward to welcoming a new member to our team who shares our commitment to excellence and a love for food and beverage. Many Thanks Spuddies Bow

Job Description We are looking for a friendly, energetic, and customer-focused Waitress to join our team at The Grill Club . As a key part of our front-of-house staff, you will provide excellent customer service, ensure guests feel welcome, and deliver food and drinks in a timely and professional manner. Key Responsibilities Greet and welcome guests with a warm attitude Take accurate food and beverage orders Deliver food and drinks to tables promptly Check on customers to ensure satisfaction Clear tables and maintain cleanliness in the dining area Handle payments and operate POS system Follow health and safety regulations Work as part of a team to create a positive dining experience Requirements Previous experience as a waitress/waiter or in customer service is preferred (but not required) Strong communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team spirit Flexible availability, including evenings, weekends, and holidays Must be at least 32-45 years old. What We Offer Competitive hourly wage plus tips Staff meals / Discounts (if applicable) Supportive team environment Training provided Opportunities for growth

Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)

Managing bookings, either in person, over the phone, or online Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding Providing a point of contact for customer feedback and helping to resolve any customer issues Providing personalised service and assistance for large parties of guests and VIPs Ensuring cleanliness and hygiene standards are met in the front of house area Assisting with the opening and closing of the restaurant Learning the food and beverage menu

Are you an experienced and dynamic bartender looking for an exciting opportunity? We are currently hiring for the position of Cocktail Bartender at our new Pizzeria and Cocktail Bar opening in Hackney Wick. Responsibilities: Prepare and serve a variety of alcoholic and non-alcoholic beverages to customers Maintain a clean and stocked bar area Provide exceptional customer service, ensuring customer satisfaction at all times Take and serve orders, accurately handling payments Collaborate with other staff members to create a lively and energetic atmosphere Stay updated on current drink trends and make recommendations to customers Adhere to all health and safety regulations Requirements: Previous experience working as a bartender in a fast-paced environment Excellent knowledge of cocktails, spirits, and different types of beverages Strong communication and interpersonal skills Ability to multitask and work efficiently under pressure Outstanding customer service skills Must be energetic, dynamic, and passionate about the hospitality industry Flexible with working hours, mainly weekends and evenings We offer competitive wages, excellent tips, and the opportunity to work in a vibrant and growing area of London. If you are a team player with a positive attitude and a passion for mixology, we would love to hear from you. Join our team and be a part of our exciting new Pizzeria and Cocktail Bar in Hackney Wick. We look forward to meeting you!

We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

We are seeking for a friendly and an efficient FULL TIME/ PART TIME Waiter/ Waitress to join our team . The an ideal candidate will have a strong skills in a hospitality service and a commitment to providing an exceptional guest services. As a Waiter/s, you will play a crucial role in ensuring that our quests have a memorable dining experience.. - Take accurate food and drink orders, ensuring all details are noted for kitchen staff. - Follow specific steps of service - Maintain high food safety/hygiene and allergen standards - Provide knowledgeable recommendations to guests, including upselling menu items to enhance their dining experience. - Serve food and beverages promptly while maintaining a relevant speed and standards of presentation. - Maintain cleanliness and organisation of the dining area, including resetting tables for new guests. - Handle guest inquiries and complaints with professionalism, ensuring satisfaction at all times. Requirements - 2 years of previous experience in a casual high street dining restaurant is preferred. - Understanding of food safety standards and regulations is required. - Good guest service skills with a friendly and approachable demeanour. - Ability to work efficiently in a fast-paced environment while maintaining attention to detail. - Good communication skills to interact effectively with guests and team members.

I hope this message finds you well. I am writing to inform you about an exciting job opportunity at Bella Roma, a fine dining Italian restaurant located in Beckenham. We are currently seeking highly experienced Head Waiters/ss to join our team. If you have a strong background in Italian cuisine and possess excellent knowledge and experience in Italian food and beverage, including wine service, we would like to hear from you. Please note that only candidates with previous experience in Italian cuisine need apply for this position. If you are interested and believe you meet the criteria, please send your updated CV and a cover letter to Bella Roma Thank you for considering this opportunity. We look forward to hearing from you. Warm regards, Leo

Job Description: Bartender – Neighbourhood Pub, Highgate or Crouch End Location: Islington Townhouse, Angel Position: Bartender / Mixologist Type: Part-Time About Us: We are a neighbourhood pub group located in North London, known for our friendly atmosphere, quality drinks selection, and emphasis on community. Our curated menus feature a range of beers, wines, cocktails, and alcohol-free options. We also host weekend DJ events to create a lively atmosphere for our guests to enjoy. We have a growing wine list and elevated food menu. Role Overview: We are seeking a dedicated and experienced Bartenders to join our team. The ideal candidate will be a customer-focused individual who can provide excellent service, create a variety of drinks, and contribute to the overall success of the pub. We need cocktail and wine knowledge as an essential. Key Responsibilities: Preparing cocktails and advising on wine. Customer Service Provide exceptional service to guests, taking orders and serving drinks with a friendly and welcoming attitude. Engage with customers, build relationships, and ensure a positive experience for all patrons. Maintain a clean and organised bar area, including restocking supplies and cleaning glasses. Drink Preparation Prepare and serve a variety of drinks, including beers, wines, cocktails, and non-alcoholic beverages, following recipes and guidelines. Ensure drinks are well presented and meet high standards. Teamwork Work collaboratively with other staff members to ensure smooth operations and a cohesive team environment. Assist with any additional tasks as needed to support the overall functioning of the pub. About You: Experience & Skills Previous experience as a Bartender in a pub, bar, or hospitality setting is required. Knowledge of drink preparation techniques and a passion for creating high-quality beverages. Strong customer service skills and the ability to engage with a diverse range of guests. Attributes Friendly and personable, with a genuine interest in providing excellent service. Ability to work efficiently in a fast-paced environment while maintaining a positive attitude. Flexibility to work evenings, weekends, and holidays as required. Benefits: Competitive hourly rate based on experience. Opportunities for professional development and growth within the company. A chance to be part of a welcoming community-focused pub in a vibrant neighbourhood. How to Apply: If you are passionate about creating great drinks, fostering a welcoming atmosphere, and being part of a community-driven team, we would love to hear from you. Join us in serving up great drinks and good vibes for our guests to enjoy!

A competent, forward thinking individual that’s knows how to properly serve customers professionally. You must be able to prep & cook food for lunchtime service to begin. Through lunchtime service you will have to take orders, making orders for each customer. As a street food vendor serving lunch to our local customers, it’s important to be personable and friendly as they are all returning customers.

🌟 Join Our Team! Floor Staff Wanted at Authentic Chinese Restaurant 🌟 Are you passionate about hospitality and love the vibrant energy of a busy restaurant? We’re looking for friendly, reliable, and hardworking Floor Staff to join our team at our authentic Chinese restaurant! 📍 Location: Queensway, London 🕒 Employment Type: Full-time / Part-time 💰 Pay: Competitive hourly rate What You’ll Do: • Greet and seat customers with a warm and welcoming attitude • Take orders accurately and efficiently • Serve food and beverages with attention to detail • Provide excellent customer service throughout the dining experience • Maintain cleanliness and hygiene in the dining area • Work closely with kitchen staff and management We’re Looking For: • Previous experience in hospitality is preferred but not essential • A friendly, positive attitude and strong communication skills • Ability to work well in a team and under pressure • Flexible availability, including evenings, weekends, and holidays • Mandarin or Cantonese language skills are a plus, but not required What We Offer: • A supportive and welcoming team environment • Opportunities for training and growth • Delicious staff meals • A chance to work in a dynamic and culturally rich setting ✨ If you’re ready to bring great energy and service to our customers, we’d love to hear from you. PLEASE SEND US YOUR CV VIA EMAIL DO NOT CALL THE RESTAURANT DIRECTLY

We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our patrons while ensuring a welcoming atmosphere. Your role will involve preparing and serving beverages, maintaining cleanliness, and contributing to the overall guest experience. Responsibilities Prepare and serve a variety of alcoholic and non-alcoholic beverages in accordance with established recipes and standards. Engage with customers, taking orders and providing recommendations to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and cleaning surfaces. Ensure compliance with food safety regulations and responsible alcohol service practices. Handle cash transactions accurately, demonstrating basic maths skills for processing payments. Collaborate with kitchen staff to ensure timely service of food orders when applicable. Manage time effectively during busy periods to ensure efficient service delivery. Assist in restocking supplies as needed and report any inventory shortages to management. Qualifications Previous experience in a restaurant or bar setting is preferred but not essential; training will be provided. Strong interpersonal skills with a passion for hospitality and customer service. Basic maths skills for handling cash transactions accurately. Knowledge of food safety practices is advantageous. Ability to work well under pressure in a fast-paced environment while maintaining attention to detail. Excellent time management skills to prioritise tasks effectively during busy shifts. A positive attitude and willingness to help both customers and team members alike. Join us in creating memorable experiences for our guests while working in a dynamic team environment! Job Types: Full-time, Part-time, Permanent Pay: £11.00-£13.00 per hour Expected hours: 30 – 50 per week Additional pay: Loyalty bonus Performance bonus Benefits: Company pension Discounted or free food Employee discount Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Overtime Weekend availability

Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.

Head Barista/ P/T Barista, London Rates negotiable We currently have a vacancy two branches east london and ilford WHAT YOU'LL DO You will spend your time efficiently crafting and serving high quality beverages to exceed customer expectations, never forgetting to amaze our customers with latte art! Spark conversation with our customers to get to know them and their preferences. Ably answering their questions. Turning customers into regulars and even friends. Taking orders and payments at the till and then fulfilling those orders - including food and drink. Preparing All drinks and assisting the kitchen where possible with food orders. Playing a part in having a happy team and a thriving local community, mucking in to arrange community events. Ensuring Health & Safety standards are met at all times. Keeping the shop beautifully clean and tidy. #ukjobs

Job description - Head Chef - Szechuan Cuisine • To be responsible for the day to day running of the kitchen as directed by the General Manager, or in his absence, the Food and Beverage Manager. • • To be responsible for the purchasing of all kitchen items and food control in line with agreed budgets. • • To achieve food cost targets and objectives as set down by the General Manager. • • To produce quality daily and seasonal changes of menus. • • Produce in conjunction with other chefs, menu plans, descriptions, costing, photographing and breakdown of all dishes available. • • To prepare duty rotas for staff to ensure adequate cover at all times, taking into account the seasonality of the business and to keep overtime to a minimum. • • To ensure daily work areas are allocated to staff in the most hygienic, efficient and cost-effective way to achieve quality results. • • Regularly carry out a stock take of food items to ensure an adequate supply at all times and to inspect the quality of this to ensure statutory compliance. • • To select and interview all applicants for roles within the Kitchen team. To work in liaison with the Personnel function concerning recruitment processes and ensure that all necessary HR paperwork is completed, particularly to prevent illegal working and ensure correct selection (e.g. take up of references, checks of passport, right to work checks etc).

prepare and serve coffee and other beverages while also providing excellent customer service and assisting with food orders.

We are looking for a friendly and motivated Barista to join our team! You will be responsible for preparing and serving a variety of hot beverages, including coffee and tea. You will be expected to take orders, operate the till, handle payments, and maintain a clean environment :)

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract

Food & Beverage Waiters – 4 & 5-Star Hotels (Central London) Join our dynamic hospitality team and work across some of London’s most prestigious 4- and 5-star hotels! We’re looking for experienced Food & Beverage Waiters who thrive in fast-paced environments and consistently deliver exceptional service. ✨ Role Highlights: - Work in luxury hotel restaurants and banquet settings, flexible shifts, published on the tailored App - Gain experience across a range of top-tier hotel brands -Flexible shifts to suit your availability -Be part of a professional, supportive team ✅ Requirements: Previous experience in a hotel F&B or banqueting role is essential Excellent communication and guest service skills Impeccable grooming and a team-player mindset Must have the right to work in the UK

Head Barista/ P/T Barista, London Rates negotiable We currently have a vacancy two branches east london and ilford WHAT YOU'LL DO You will spend your time efficiently crafting and serving high quality beverages to exceed customer expectations, never forgetting to amaze our customers with latte art! Spark conversation with our customers to get to know them and their preferences. Ably answering their questions. Turning customers into regulars and even friends. Taking orders and payments at the till and then fulfilling those orders - including food and drink. Playing a part in having a happy team and a thriving local community, mucking in to arrange community events. Ensuring Health & Safety standards are met at all times. Keeping the shop beautifully clean and tidy. #ukjobs

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.

A job description outlines the responsibilities of a waiter or waitress: focusing on customer service, order taking, and ensuring a positive dining experience. Key duties include greeting guests, presenting menus, taking orders, serving food and beverages, and handling payments. The role also involves maintaining a clean dining area and addressing any customer concerns. Core Responsibilities: Customer Service: Greet guests warmly, present menus, and provide recommendations. Order Taking: Accurately take food and beverage orders, relaying them to the kitchen. Service: Serve food and drinks, ensuring timely delivery and attention to detail. Cleanliness: Maintain a clean and organized dining area, including table setting and clearing. Payments: Handle bill payments, including cash and credit card transactions. Customer Satisfaction: Address any customer concerns promptly and ensure a positive dining experience. Communication: Answer questions about the menu, ingredients, and potential allergies. Teamwork: Collaborate with kitchen staff and other wait staff to ensure smooth operations. Additional Skills: Excellent communication skills. Ability to work in a fast-paced environment. Polite and friendly demeanor. Knowledge of restaurant etiquette and procedures. Basic math skills for calculating bills and change. Ability to handle cash and credit card transactions.

At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.