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Prestigious opportunity with a global leader in airline services for an experienced Project Manager. Partnering with over 300 airlines across multiple airport locations, we are inviting you to join our success story. Dedicated to our Programme Delivery team, as one of our Project Managers, you will be responsible for:- • Owning end-to-end delivery of commercial and process improvement projects-from initiation and business case through planning, execution, go-live and benefits realisation, • Providing project solutions to improve processes across the organisation to reduce margin leakage and to embed best-practice, • Establishing clear scope, milestones, RAID and KPIs, maintaining an accurate plan and dependency map, • Driving issue resolution and change control to keep delivery on time and within budget, • Partnering with technology teams to define requirements for dashboards, pipelines and data quality controls that improve operational visibility and decision support, • Proven experience initiating, managing and delivering commercial and process improvement projects within IT transformation and strategy, • Experience of managing cross-functional projects across entire organisations, • Strong grounding in project governance and delivery methods (Agile, Hybrid, Waterfall), • Excellent stakeholder engagement skills and the ability to lead cross-functional teams across business, technology and data, • Clear, concise communication-able to craft business cases, define benefits, and report to steering groups and senior leadership Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: • Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences, • Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions, • Manage Team Leader, providing oversight of 1st/2nd Line Teams, • Oversee and enhance customer experience by proactively addressing client needs, • Design and optimise workflows using industry standards and stakeholder input for operational excellence, • Ensure SLA compliance, lead governance, and implement corrective actions as needed, • Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability, • Support Vendor Partnership Manager (e.g., Oracle), • Drive continuous improvement using data, feedback, and industry trends to streamline service delivery, • Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams, • Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents, • Analyse ticket data to uncover opportunities for automation and process improvements, • Deliver comprehensive reports on KPIs, SLAs, incident trends, and improvement results to guide decisions, • Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support, • Enforce compliance with company policies, regulations, and security standards, • Run regular service review meetings with stakeholders to present metrics and strategic recommendations, • Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Experience and Qualifications: • Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives., • Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments., • Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools., • Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis., • Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards., • Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery., • Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders., • Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences., • In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security., • Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools., • Professional, friendly, and approachable, with a strong commitment to team success and collaboration., • Adaptable and resilient under pressure, able to prioritise and execute tasks efficiently in a fast-paced, evolving environment., • Excellent written and verbal communicator, able to convey technical issues and process improvements clearly to both technical and non-technical stakeholders., • Innovative, eager to learn and apply new technologies, and committed to fostering a culture of continuous improvement and operational excellence. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.

Senior Visualfiles Developer - Home Working Senior Visualfiles Developer with excellent Visualfiles development experience is required by a leading UK law firm. You can be based anywhere in the UK as they will allow remote working and have offices all over the UK. They are looking for another couple of developers to join and established team, so will look at Visualfiles Developers with a range of experience (junior, mid or senior) You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: • Development background with at least 3 years' experience of designing, developing and delivering bespoke legal applications. (will look at 1 year for any juniors), • Prior VisualFiles development experience, • Experience working under an Agile software development environment, • Commercial awareness and inquisitiveness that allows you to understand the challenges faced by the firm and its clients and develop solutions to match., • Ability to quickly identify projects that may be at risk, communicating early to manage expectations accordingly., • Has an innovation mind-set, with the willingness to experiment and explore new ways of delivering technology solutions., • Technical development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software;, • Develop the case management system in order to ensure continual optimisation of business efficiency and procedures;, • Support the integration of VisualFiles with other firm wide packages including the practice management system;, • Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement;, • When required, assist with business process analysis with a view to further enhancing and developing workflow processes;, • Work closely with the Projects team with a view to mapping out projects, • Workflow and integration development - building process improvement workflows across the line of business application stack using the platforms available. Assisting others to integrate workflows into line of business applications;, • Database development - designing data structures and access methods to support any custom development; Location can be anywhere in the UK - Manchester / Leeds / Glasgow / London / Birmingham / Bristol / Cambridge / Liverpool / Cardiff / Cambridge / Southampton etc Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Quality Manager – Electronics Wythenshawe Full-Time Hybrid Working Available Ready to Own Quality? We’re looking for an experienced Quality Manager – within Electronics to take the lead on our Quality Management System and raise the bar across our electronics manufacturing operations. If AS9100 makes you smile, ISO standards are your second language, and continuous improvement is your comfort zone — keep reading. This is a hands-on leadership role where you’ll shape quality strategy, drive compliance, lead audits, and champion best practice across the business. What You’ll Be Doing • Leading and evolving the Quality Management System (QMS), • Integrating AS9100 and ISO 14001:2015 into the existing QMS, • Ensuring ongoing compliance with AS9100, ISO 9001:2015, ISO 14001:2015, and ATEX, • Planning and managing internal & external audits, • Acting as the main contact for customer and certification body audits, • Driving CAPA processes and structured root cause analysis (8D and beyond), • Developing and tracking quality KPIs, • Supporting supplier quality alongside Supply Chain, • Reviewing and drafting quality documentation, procedures, and work instructions, • Leading and mentoring quality team members (where applicable), • Ensuring regulatory and Health & Safety compliance, • Championing continuous improvement across production What You’ll Bring, • Several years’ experience in electronics manufacturing quality management, • Strong working knowledge of AS9100 and ISO standards (9001 & 14001), • Understanding of ATEX requirements, • Experience managing audits and certification processes, • Lead Auditor training (advantageous — training can be provided), • Practical experience in root cause methodologies (e.g., 8D), • Solid understanding of electronics production & quality control, • Knowledge of FMEA, PPAP, Process Flow Charts & Process Planning (desirable), • Strong analytical thinking and problem-solving skills, • Confident communicator with natural leadership ability Education, • Degree in Electronics Engineering, Quality Management, or related technical discipline (preferred), • Quality certifications (e.g., Lead Auditor) advantageous What’s In It For You?, • Competitive salary, • Hybrid working (subject to operational agreement), • Professional development & structured training matrix, • Clear progression opportunities, • Company pension, • Cycle to Work & Tech schemes, • Instant discount scheme, • Paid volunteer day, • Extra annual leave on your birthday, • Company events, • Free on-site parking, • Modern mobile app–based HR system If you’re passionate about standards, driven by improvement, and ready to take ownership — we’d love to hear from you. Please apply with your most recent CV and be able to demonstrate your experience within this area.

Oracle ERP Senior Consultant (Big 4) £45K - £50K Manchester Role Overview: Our client, a Big 4 Consultancy, is seeking an Oracle ERP Senior Consultant to support the delivery of large-scale, cloud-based ERP transformation programmes. You will join a high-performing technology consulting team delivering ERP enabled change across Finance and Procurement functions. This role blends solution design, delivery leadership and stakeholder engagement, with a focus on Oracle Cloud ERP. Key Responsibilities: • Support the design and delivery of Oracle Cloud ERP solutions across Finance or Procurement workstreams, • Communicate clear solutions to complex client challenges, • Contribute to system design and implementation, including integrations and data migration strategy, • Produce high-quality project documentation including business requirements, functional specifications, configuration documentation and process flows, • Engage effectively with stakeholders, • Experience delivering Oracle ERP transformation, • Strong functional knowledge across Finance or Procurement processes, • Proven experience supporting system design, configuration and delivery across the project lifecycle, • Ability to analyse complex requirements and translate them into clear, practical solutions This is an opportunity to join a growing Oracle practice within a highly respected consultancy environment. You'll work on high-impact cloud ERP programmes across a range of sectors, gaining exposure to complex enterprise environments and large-scale transformation initiatives. The role offers strong progression opportunities, exposure to senior client stakeholders and the chance to deepen your Oracle Cloud ERP expertise within a collaborative and supportive team culture. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Opportunity to manage a high performing Software team building brand new SaaS products… Software Development Manager £90 – 95k basic Manchester – Hybrid with one day a week in the office and 4 days WFH Your new opportunity… You’ll be leading a team of 10 of the most senior developers within the business as they build out new products and inject AI into their platforms. This is a hands off role, where you’ll be line managing individuals, monitoring performance and owning the standard of products being created, ensuring long-term performance and productivity. A key part of this role will be fostering and promoting a collaborative, productive environment where your reports are motivated to share ideas and improve process. Your new organisation… You’ll be joining a global SaaS technology organisation that is the market leader in their sector. They are passionate about software and technology and are continually striving to be better and stay clear of their competitors. Although extremely well established with a huge customer base, they are continuing to grow and develop new products whilst embracing AI and it’s capabilities. What you’ll bring… You’ve come from a strong development background but your passion now lies in people management and inspiring others. Some skills and knowledge you’ll bring: • Extensive experience of managing a development team in a SaaS environment., • Strong experience in managing and monitoring engineering performance and implementing and driving continuous improvement., • A background in hands on Software Development and experience in the following tech stack: NestJS/NodeJS, Redis, TypeScript, SQL Server (other tech backgrounds will be considered)., • The ability to communicate with individuals at all levels and to challenge Tech leads and other senior stakeholders. What’s in it for you? This is an opportunity for someone passionate about technology who wants to join a fast-growing SaaS company. Salary for this role is £90,000 – 95,000 basic. It’s a hybrid role with one day a week in the Manchester office and 4 days from home. Other benefits include 25 days holiday (+ your birthday and bank holidays), pension, EAP scheme and more. What’s next? To learn more about this opportunity, please click apply or send your CV to dominic . buck @ mexasolutions . com I’ll be reviewing every CV that applies or lands in my inbox so please don’t be put off by the volume of applications on this role.

Visualfiles Developer - Remote Working Visualfiles Developer with experience in Visualfiles is required by a leading UK law firm. You can be based anywhere in the UK, as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: • Development background with at least 3 years' experience of designing, developing and delivering bespoke business applications, • Prior VisualFiles development experience and knowledge of Legal workflows., • Commercial awareness and inquisitiveness allow you to understand the challenges faced by the firm and its clients and develop solutions to match., • Ability to quickly identify projects that may be at risk, communicating early to manage expectations accordingly., • Has an innovative mind-set, with the willingness to experiment and explore new ways of delivering technology solutions., • Develops applications with security in mind, protecting data at all times., • C#, VB, SQL Server, SSRS, SSIS would be desirable., • Willingness to learn new methods and techniques. The main duties of the role would include: • Technical development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software;, • Develop the case management system in order to ensure continual optimisation of business efficiency and procedures;, • Support the integration of VisualFiles with other firm-wide packages including the practice management system;, • Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement;, • When required, assist with business process analysis with a view to further enhancing and developing workflow processes;, • Work closely with the Projects team with a view to mapping out projects, • Workflow and integration development - building process improvement workflows across the line of business application stack using the platforms available. Assisting others to integrate workflows into line of business applications;, • Database development - designing data structures and access methods to support any custom development; They are looking to pay a starting salary of between £40,000 - £55,000 + Benefits including home working + Bonus. To apply please send your CV to matthew.leach @ circlerecruitment.com or call me on for more information. Keywords: Visualfiles / Developer / Home based / London / Manchester / Leeds / Bristol / Liverpool / Cambridge / Nottingham / Birmingham / Newcastle / Glasgow / Cardiff Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

A SAP Business One Consultant / Client Account Manager (SAP Business One, ERP, Account Management, Business Process, Consulting) is required by a leading ERP solutions provider offering a truly integrated software platform built on SAP Business One. With over 20 years of domain expertise and an award-winning product suite, they help clients transform operations through automation, process clarity, and better ERP utilisation. To be successful in this role, you will need: • Hands-on SAP Business One experience (as a super user, support, IT manager, business Systems Manager or consultant), • A passion for improving ERP processes and solving client pain points, • Excellent communication and relationship-building skills, • Ability to conduct client visits, account reviews, and process improvements You'll manage 6 key clients, acting as the bridge between support and implementation. You'll resolve business-critical issues, run client success sessions, visit sites, and support continuous improvement. You won't be hands-on with installs, but you'll be instrumental in how the client benefits from the software - a hybrid of consultant, account manager, and customer success manager. Why You'll Love This Role: • £35K - £50K salary depending on experience, • Fully remote with occasional client visits, • Make a real difference in how clients use SAP Business One, • Work in a tight-knit, experienced team with deep sector knowledge, • Huge job satisfaction from those "light bulb moments" you help create

An exciting opportunity for a SAP S/4HANA Product Owner with Sales and Supply Chain experience. Client Details My client is a leading global manufacturing business. They are searching for a Product Owner to drive the adoption of SAP S/4HANA capabilities within Sales and Supply Chain. This is a permanent role, with hybrid working based out of Manchester. Description • Acting as the Product Owner for Sales and Supply Chain, you will oversee the effectiveness and ongoing enhancement of O2C and P2P processes across a mix of SAP and non SAP platforms., • Work closely with business stakeholders to shape strong, data-backed business cases that support innovation and organisational growth., • Create a clear strategic direction and a continually evolving quarterly roadmap for O2C and P2P improvements, aimed at delivering measurable KPI and business performance gains., • Lead the functional design and configuration of SAP solutions to meet complex operational needs within your area of expertise., • Provide the development team with well-prioritised requirements through a structured and maintained product backlog., • Offer specialist advice on SAP leading practices and the capabilities available within S/4HANA., • Manage key relationships with the organisation's implementation partner and SAP to ensure delivered services align with the wider innovation agenda., • Introduce and leverage Process Mining technologies to give business leaders data driven visibility of process performance and clear improvement recommendations., • Facilitate engaging sessions with business teams to demonstrate the advanced features of S/4HANA., • SAP S4 HANA experience in Sales and Logistics - Certification desirable., • Working experience in a large-scale Sales and Supply chain European organisation. With deep understanding of European local legislation and compliance laws., • Excellent knowledge of ERP software processes (preferably SAP S4 HANA and 3PL integration technologies) and a strong understanding of complementary technologies (BTP, AI/ML, Process Mining) and their application to enterprise processes., • Strong analytical and problem-solving skills with a data-driven decision-making approach., • Proven experience of successfully delivering high quality solutions in high pressure, structured environments using agile project management techniques and disciplines., • Strong commercial and business acumen, understanding P&L drivers in sales, logistics, and procurement., • Experience of engaging with users and turning user insight into functional improvements., • Familiarity with setting, monitoring and reporting measurable process performance targets., • Excellent communication, presentation, and facilitation skills with the ability to engage both technical and non-technical audiences., • Comfortable dealing with stakeholders at all levels., • Salary of up to £65,000 DOE, • Hybird and flexible working, • 25 days holiday plus bank holidays with the opportunity to purchase 5 additional holidays per year., • Industry leading Pension Scheme with company contributions up to 10% of salary., • Life Assurance set at 4 times your annual salary., • Significant opportunities for development and progression.

Multi Skilled Maintenance Technician (Days Only – No On call) Manchester – City Centre, M3 Full Time Salary £40k - £43k, Plus overtime, Plus Benefits Summary NG Bailey Facilities Services are currently recruiting for a Multi Skilled Maintenance Technician to join a market-leading, forward-thinking company to be part of a team looking after 5 commercial buildings (all the buildings are within 5 minutes’ walk of each other) contract based in the city centre of Manchester. Some of the key deliverables in this role will include: • Carry out PPM and reactive maintenance on electrical systems, mechanical plant, HVAC equipment, and associated building services infrastructure., • Undertake fault finding, testing, inspection, and repairs on low voltage electrical systems including distribution boards, lighting, power, and controls., • Ensure all electrical works comply with BS 7671 Wiring Regulations and site safety procedures., • Perform maintenance in line with SFG20 or equivalent standards and contractual SLAs/KPIs., • Safely isolate plant and equipment in accordance with permit to work and safe systems of work procedures., • Maintain plant rooms and building services areas to a high standard of housekeeping., • Complete all documentation, logbooks, certificates, and compliance records accurately., • Assist with supervision of subcontractors ensuring compliance with health and safety requirements., • Identify defects, recommend remedial works, and support continuous improvement initiatives., • Ensure statutory compliance across building systems. An experienced Technician working to a high standard of building services provision (planned and reactive) within a commercial occupied environment and with the utmost regard for customer service. You will hold current qualifications to include: • NVQ Level 2-3 (Electrical Discipline or City and Guilds equivalent), • 18th Edition, • C&G 2391 / AM2 would be advantageous, • Capable of undertaking Remedial and Reactive Repairs with minimal supervision., • Strong electrical and mechanical fault-finding skills., • IOSH Working / Managing Safely (Desirable), • Safe system of Work Procedure – PTW; RAMS etc (Desirable), • Knowledge of boilers, water treatment, and BMS systems (Desirable) We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Salary £40k to £43k (DEO) plus 1.5/2 x rates for overtime, • 25 Days Holiday plus Bank Holidays, • Sick Pay, • Pension with a leading provider and employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-JL1

Are you a skilled IT professional ready to step up into a leadership role where you can make a real impact? We're seeking a confident and capable Business, Systems and Technical Team Lead to own our key operational systems, bridge technical support with business goals, and lead a small team in a dynamic, multi-company environment. This hands-on position offers the chance to drive system improvements, resolve complex issues, and grow into greater strategic influence all while working closely with senior leaders, vendors, and users across our group. About the Role In this pivotal position, you'll act as the escalation point for technical support, manage core business applications (including major CRM platforms), and mentor a Junior Engineer. It's ideal for a strong engineer or senior analyst looking to advance, with opportunities to contribute to projects like CRM enhancements, process automation, and system upgrades. You can be based either in our Fylde Coast or Manchester office, with occasional travel between sites. You will be working 35 hours per week, Monday to Friday, 9am-5pm OR 8am-4pm. Benefits: • Working hours - Monday to Friday, • Clear Career Progression Pathways, • In-House Learning & Development Team, • Buy & Sell Annual Leave Scheme, • Paid Birthday Leave, • Company Pension, • Referral program, • Free onsite parking, • Employee Assistance Programme (EAP), • Access to Employee Health Scheme, • Career development, • Employee Recognition Incentives, • Company events, • Monthly dress down days, • Tea & coffee facilities & On-site Canteen Key Responsibilities · Technical Support: Serve as the 2nd line escalation for hardware, software, and system issues, troubleshooting across Microsoft 365 (Teams, SharePoint, Exchange Online), Azure/Entra ID, Windows 10/11, Intune, CRM platforms, and proprietary systems. · Systems Ownership: Take charge of CRM and business-critical applications—managing performance, configurations, access, patching, and data flows while collaborating with vendors and stakeholders. · Team Leadership: Line manage a 1st Line Analyst, providing mentoring, performance feedback, workload planning, and coaching to foster a service-focused culture. · Service Improvement: Monitor ticket SLAs, investigate root causes, liaise with 3rd parties, and propose enhancements to reduce issues and boost user experience. · Projects and Processes: Contribute to system projects, audits, compliance (e.g., GDPR), and Joiner/Mover/Leaver processes. Skills & Experience Essential: · 3-5 years in 2nd line IT support or senior service desk roles. · Strong troubleshooting in Microsoft 365, Windows OS, Azure AD, and business systems. · Experience with CRM or similar platforms. · Proven documentation skills and ability to resolve user issues. · Mentoring or supporting junior staff. · Excellent communication for explaining tech to non-technical users. Desirable: · Multi-company or multi-brand experience. · Familiarity with Jira Service Management or ITSM tools. · Hands-on with CRM systems (e.g., Salesforce, Dynamics). · Knowledge of change control and governance. · ITIL Foundation or similar certification. Personal Qualities We're looking for someone professional, organised, and dependable with a strong sense of ownership. You thrive under pressure, prioritise effectively, and are motivated to enhance systems and support your team. Clear communication and a supportive leadership style are key. Who are we? At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business’s unique energy needs are met with precision. Our Journey Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence.

FJA are currently recruiting for an experienced Operations Manager on behalf our client based in the Greater Manchester area. They are in need of a self-motivated and dynamic Operations Manager with a passion for streamlining operations to help drive efficiency, improve processes and coach staff. The ideal person will have experience in implementing systems as they have recently changed to a new ERP system and need support in the smooth transition. The Operations Manager role is offering a salary of up to £40,000, depending on experience. The role will be fully office based, working Monday - Friday. Key responsibilities in the role of Operations Manager: • Driving commercial efficiencies and ensuring data integrity., • You will have a keen eye for detail and have the capabilities to manage complex financial administration specific to the plant hire, hire rates and asset utilisation., • You will take full control of the Plant Division's office function and team, ensuring smooth day-to-day operations while identifying and implementing improvements across processes, systems, and commercial controls., • The business has recently implemented a new ERP system (Coins), centralising operations, and this role will support adoption and optimisation across the division., • Lead and manage the Plant Division office team, • Oversee plant administration, coordination, and reporting, • Drive process improvement and operational efficiencies, • Ensure strong commercial awareness across plant operations, • Maintain accurate records, cost tracking, and documentation, • Essential: Background in construction, engineering, or plant, • Strong people skills - able to influence, engage, and motivate, • Excellent organisational and computer skills, • Resilient, proactive, and able to take initiative, • Experience with Coins ERP would be a huge advantage, • A hands-on approach with the drive to "get stuck in" and make improvements, • Strong computer / organisational skills, • Strong commercial awareness Our client is an industry leader, delivering excellence in everything they do, so this is an excellent opportunity to join a hugely successful and ever-growing business. If you are interested in this fantastic Operations Manager opportunity, then please apply now with your current updated CV. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven't heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

Global Entity- Assistant Manager - FTSE 250 Location: Manchester (Hybrid - 3 days in office, including Thursdays) Salary: £40,000 - £45,000 (Up to £50,000 for exceptional experience) Role Type: Permanent, Full-time Sector: Global Entity Management / Corporate Secretarial The Opportunity Are you a Corporate Secretarial or Global Entity Management professional ready to step into a leadership-focused role? Our client, a highly respected FTSE 250 business, is looking for a Global Assistant Manager to join its 20-strong team in Manchester. This role is a perfect pivot for someone who enjoys the complexity of global coordination and client relationship management over heavy technical production. You will lead a sub-team of 4-5 coordinators, serving as the strategic engine behind ensuring international legal entities remain compliant across multiple jurisdictions. Key Responsibilities \n • People Leadership: Day-to-day management of a team of coordinators, including workload planning, performance reviews (1-2-1s) and identifying training needs, • Global Coordination: Oversee the delivery of corporate secretarial work across various time zones, ensuring all local compliance requirements are met, • Client Relationship Management: Act as the primary CRM for 3-4 medium-sized global clients, serving as their main point of contact for escalations and service excellence, • Quality Assurance: Conduct regular checks to maintain high service standards and identify trends for departmental development, • Experience: You should have 2-4 years of experience in Professional Services or Global Entity Management, • Leadership: You have a proven track record of supervising, mentoring, or managing others, • Global Mindset: You are comfortable working with international legal networks and managing diverse stakeholders, • Growth: Full sponsorship for CGI qualifications and specialised Leadership Apprenticeships, • Flexibility: A balanced hybrid working model (3 days in the office, including Thursdays), • This business is open to providing visa sponsorship for the right overseas candidate #INDMADS

QA Test Lead – Remote – (QA, Testing, Lead, Test Plans, Workflows) Charles Simon associates are looking for a QA Test Lead to establish and mature an internal testing capability across several business-critical platforms. If you enjoy shaping process, mentoring testers, and working closely with engineering teams to deliver robust, well-tested products, this could be a great fit. Location: Remote (UK-based) Salary: Up to £65,000 Per Annum D.O.E The Opportunity You’ll own the test strategy and hands-on manual testing across multiple applications, introducing scalable QA practices in a modern Agile delivery environment. You’ll collaborate with engineering, product and delivery stakeholders, mentoring a small team and raising quality standards across the SDLC. What You’ll Do • Define and implement test strategies, processes, and quality standards across key systems, • Lead and mentor a small QA team (coaching, reviews, upskilling), • Create and maintain test plans, test cases and regression packs, • Manage defect tracking and triage (Jira) and drive clear, actionable feedback, • Perform hands-on manual testing for new features, integrations, and releases, • Partner with developers, product managers and delivery to embed quality throughout sprints and releases, • Identify opportunities to increase coverage, reduce cycle time, and improve consistency via sensible tooling and practices What You’ll Bring • Proven background as QA Lead / Test Lead / Senior Tester in Agile teams, • Strong manual testing skills across complex, multi-step business workflows, • Experience mentoring/guiding other testers and raising quality standards, • Solid knowledge of test design, defect management, and release readiness, • Clear communication with technical and non-technical stakeholders, • (Nice to have) Experience testing workflow-driven platforms (e.g., CRM, ERP, case/claims-style or other configurable process-heavy systems), • (Nice to have) Exposure to test management and reporting tooling beyond Jira (e.g., Zephyr, Xray, TestRail) Why Join • Remote-first setup with collaborative culture, • Chance to shape a QA function with genuine autonomy and impact, • Support for professional development and continuous improvement Please send an up-top-date copy of your CV to be considered for the QA Test Lead QA Test Lead – Remote – (QA, Testing, Lead, Test Plans, Workflows)

Technical Manager role with a growing manufacturing company. Senior management role based in Manchester. Client Details Our client is a growing, well established manufacturing company servicing the automotive sector and other bespoke markets. Description Responsible for defining and executing an injection moulding strategy designed at improving overall injection moulding effectiveness including Safety, Quality, Cost, Performance and People. The Technical Manager will be responsible for developing standards and controls in all aspects of plastic injection moulding including machinery & equipment, technology, tooling, materials and people / capability. · Ensuring adherence and compliance to safety standards at all times · Setting and mobilising a clear strategy for control and improvement of the injection moulding process including process optimisation, user access control, SPC and parts discrimination · Working with the process development and setting teams to define 'best practice' and improve all aspects of injection moulding · Working with NPD, tool and product design, marketing and other business functions to develop process technology and specify capital equipment requirements relating to the introduction of new products and new manufacturing methods · Responsible for the development, implementation and sustainment of manufacturing (injection moulding) best practice · Working with the engineering function, production function and other internal stakeholders to define specifications for production machines and ancillary equipment · Preparation of Capex justifications for moulding machines, ancillary equipment and other moulding technologies · Developing reporting tools to measure Injection Moulding performance and highlight improvement opportunities · Exploring new materials opportunities with particular focus on development of sustainable materials and products · Working with the site team to define and work on continuous improvement projects · Providing direction for process development and setter teams on projects and on daily tasks · Coaching and developing staff to ensure a high performing manufacturing team focused on delivering customer value · Providing technical expertise to the team, transferring skills and knowledge to the Process Development team, Setter Team and wider Site team · Ensuring a commitment to timely completion of staff appraisals, defining development plans and planning training requirements · Analysing data and prepare reporting on Injection Moulding performance on a daily / weekly / monthly / as required basis · Work as part of the EMEA and Global quality teams to share experiences and best-practice · Improving site technical competency through the development of team members · Working with the wider EMEA and Global Operations teams to benchmark performance and define 'best practice Profile · Proven experience as a Technical Manager in an industrial manufacturing environment. · A background in plastics, injection moulding, polymers, composites, extrusion or other similar materials or engineering sectors would be advantageous. · This is a leadership role so we are interested in Technical Manager from any industrial manufacturing background as well. · Strong engineering, industrial or process background · A Technical related qualification · Engineering Degree (or equivalent qualification), or qualified by experience · Excellent IT skills, particularly Microsoft Excel and Word · High level of numeracy and analytical skills · Full driving licence · IOSH: Managing Safely (Preferred) Job Offer £60,000 to £70,000 plus bonus and benefits

Quality Advisor Manchester, £52,000 + £4,800 Car Allowance regional travelAn opportunity has arisen for a Quality Advisor to join a major infrastructure delivery organisation supporting projects across the region. This role offers the chance for a Quality Advisor to play a key role in supporting high-value construction and infrastructure projects while helping embed robust quality processes across project teams. The Quality Advisor will work closely with operational teams across multiple construction sites, providing on-site guidance and ensuring that quality standards, procedures and installation practices are consistently delivered. This position will suit an experienced Quality Advisor from the water, utilities or another highly process-driven industry who is passionate about continuous improvement and maintaining high standards across complex project environments. Working within the SHEQ function, the Quality Advisor will support the delivery and continuous improvement of the organisation's Integrated Management System, ensuring projects comply with internal procedures, regulatory requirements and client expectations. As the Quality Advisor your day to day will be to: • Support construction and infrastructure projects across the United Utilities region, • Provide on-site guidance to ensure installation standards meet company and client requirements, • Maintain and deliver the internal quality audit programme in collaboration with regional quality leadership, • Ensure project quality documentation is completed and retained in line with procedures and contractual requirements, • Monitor site activities and support teams in maintaining high quality installation standards, • Conduct quality investigations and root cause analysis to identify corrective and preventative actions, • Support the development and maintenance of the Integrated Management System, • Assist with improving processes, documentation, forms and operational guidance, • Deliver quality communications and support training across project teams, • Promote the benefits and understanding of internal quality systems across the business, • Support continuous improvement initiatives and knowledge sharing across project teams, • Maintain strong relationships with site teams and operational stakeholdersYou will have:, • Previous experience working as a Quality Advisor or within a quality-focused role, • Experience within the water sector, utilities sector, or another process-driven industry, • Experience supporting construction, engineering or infrastructure delivery environments, • Internal QMS Auditor qualification, • Strong understanding of quality management systems and audit processes, • Strong working knowledge of Microsoft OfficeDesirable experience:, • Water or wastewater infrastructure experience, • EUSR SHEA Water card, • PCQI membership, • ISO 9001 Lead Auditor qualificationWhat's on Offer, • Salary up to £52,000, • £4,800 car allowance, • Hybrid working (role dependent), • 25 days holiday plus bank holidays, • Option to purchase up to 5 additional days holiday, • Pension scheme, • Life assurance, • Health insurance and private medical cover, • Cycle to work scheme, • Employee discount and savings platform Apply today to learn more about this Quality Advisor opportunity.

Senior Finance Analyst | Global SAP S4 HANA Implementation | £500 Daily Rate Outside Scope | Min. of 6 Months Your new company You’ll be joining a global organisation currently undergoing a major SAP S/4 HANA transformation programme to standardise processes and enhance financial management through the implementation of a new ERP system. This programme will impact thousands of employees worldwide and is designed to deliver real-time reporting and improved operational efficiency across the entire supply chain. With operations across multiple regions and a strong emphasis on modernising its core financial systems, the business is moving from ECC to S/4HANA as part of a wider strategic improvement initiative. This is a fast‑paced, complex environment where change, collaboration, and continuous improvement are central to how the finance function operates. Your new role As Senior Analyst, you’ll play a key role in supporting the deployment of strategic business improvements through a major transformation programme. Acting as a central point of expertise for the shift from ECC to S/4HANA, you will guide, shape and support accounting and reporting processes during design, testing and deployment phases. You’ll work closely with cross‑functional teams, helping build and refine finance processes, influence best‑practice system usage, collaborate with data teams on model transitions, and ensure consistency across documentation, training, and adoption materials. This role requires strong technical finance capability combined with the ability to work across programme workstreams and drive improvements. Key responsibilities include: • Acting as a subject‑matter expert across finance during design, testing and deployment phases., • Supporting the build and enhancement of general accounting and reporting processes., • Working with programme teams to maximise the use of standard SAP S/4HANA capabilities., • Collaborating with data teams to guide the transition between legacy and new data models., • Reviewing and contributing to cross‑functional documentation including testing, training and adoption materials., • Identifying improvement opportunities and presenting recommendations to ensure smooth system and process transition., • Strong accounting background (ACCA or CIMA qualified / part‑qualified)., • You must have proven experience supporting SAP transitions into S/4HANA., • Previous experience within a global finance function, ideally in a multinational environment., • Sound grounding in general accounting, reporting and process improvement., • Bachelor’s degree in a relevant discipline., • A 6‑month assignment on a large‑scale, high‑profile transformation programme., • Competitive day rate up to £500 outside scope, • Hybrid working, • The opportunity to influence and shape future finance processes within a major global organisation.

Work for a global leading, high-tech business Your new company A global leader in biotechnology is seeking a Cost Accountant to join the Global Operations Finance team in Wilmslow. The role supports the Finance Manager in ensuring accurate material and product costing, in line with established financial controls and procedures. Your new role In your new role, you will work closely with operations teams to ensure the accuracy and integrity of SAP material master data, including product costing configurations, bills of materials and routings. You will coordinate the annual cost role process, supporting expected outcomes while maintaining strong internal control compliance. The position involves ensuring accurate costing of new products and providing financial input into business cases, alongside responsibility for month-end activities. You will oversee production order and rework cost control, validate and track continuous improvement initiatives against plan, and play an active role in the implementation of SAP S/4HANA. What you'll need to succeed You will have proven experience in product costing within a manufacturing environment, with exposure to SAP being advantageous. Strong written and verbal communication skills are essential, enabling the delivery of clear, concise reporting and effective collaboration with stakeholders across the organisation. The role requires the ability to work independently, manage priorities confidently, and communicate effectively with colleagues at all levels of the business. What you'll get in return In return, you’ll join a collaborative and high-performing finance environment within a global organisation, offering exposure to complex manufacturing operations and modern finance systems. The role provides opportunities to develop technical costing expertise, gain hands-on experience with SAP S/4HANA, and contribute to continuous improvement initiatives that have real business impact. You’ll receive up to £60,000 plus benefits. Hybrid working and 25 days holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4772312

A leading FMCG Food Manufacturer is currently recruiting for a Quality Manager to join their team. Reporting into the Technical Manager, this Quality Manager will assume responsibility for the QA team and need a driven and passionate work approach to join a growing business. Quality Manager responsibilities include: • Motivate, coach and develop the QA team, and surrounding departments to achieve the business objectives on a day-to-day basis whilst achieving individual and departmental KPI’s., • Positively support Technical relations and successfully influence food safety/quality delivery within Operations, Supply Chain, Engineering, Purchasing, and NPD., • Provide an effective and timely resolve to all technical issues, including quality and food safety problems seeking permanent solutions to the key issues, • Delivery of the company’s external customer and third-party approval, its food safety/quality systems, hygiene standards and due diligence defences., • Product safety management: Ensuring robust delivery and verification of controls around ingredient sourcing/handling, cooking and cooling methodology, QCPs, metal detecting, labelling and date coding, nutritional and micro standards, • Ensure timely monitoring, improvement and management including trend analysis of customer & consumer complaints, supplier complaints, complaints costs, adherence to customer expectations, NC Reporting, audit findings etc., • Ensure delivery of technical contracts, including the micro and chemical laboratories, Pest control service, laundry, calibration and monitoring services, Technical memberships etc., • Ensure appropriate levels of factory compliance auditing: Such as regular GMPs, G&HP, and internal audit programmes; whilst influencing others to ensure a continuous improvement of technical culture throughout all departments., • Timely closure of all NCNs raised, whether from internal audits, customer visits, or 3rd party audits., • Health, Safety and Environment: Ensure that you and any staff under your control, adhere to all policies and procedures at all times, and stop any occasions of unsafe practice., • Staff training & development plans to be in place, including succession planning. Development of your teams through the method of regular 121s and Performance Development Plans, • Driving force behind all relevant Technical KPIs of food safety and quality, including micro standards, complaints, GMP and food safety culture, • Leading Food Safety/HACCP: To ensure the defined process CCPs & QCPs are appropriately risk assessed, defined, and strictly adhered to in all aspects of the company’s HACCP system and factory operations, • Delivery of Customer visits, launches and Audits, ensuring top scores and minimal non conformity or on time launches; whilst ensuring that you and your team are able to competently demonstrate their role/responsibilities to an auditor/visitor., • Driving positive employee engagement and supporting general culture improvements by effective communication, and promoting trust and respect of all colleagues, • Management of Employee Relations: around turnover, attendance, punctuality, code and conduct, procedural compliance You will be a Quality Manager used to working in a fast paced food manufacturing environment and to BRC standards. To apply please email a cv.

We are recruiting for a Utilities Improvement Engineer to join us at our Manchester Dairy, within our Muller Milk & Ingredients business. The Utilities Improvement Engineer will form part of the site maintenance team leveraging and initiating opportunities which deliver improvements in utilities and energy. You will be working and engaging with key stakeholders to understand and deliver strategic objectives to meet the business sustainability obligations. The Utilities Improvement Engineer role is predominantly Monday-Friday, however will require flexibility to achieve implementation of projects and workload as required by the role/business. Utilities Improvement Engineer Key responsibilities: • Support in the reduction of energy & water consumption by 3% per volume of milk, • Assist the Compliance Manager to progress the facilities infrastructure and procedures., • Improve the maintenance of utilities through working methods, redesign and elimination of hazards that require high-risk permits., • Supporting of the team by sharing knowledge / coaching and acting on behalf of the Compliance Manager when they are off site., • Liaise with Group functions such as Process Improvement, OPEX and Projects team to drive forward improvement initiatives through minor and major Capex processes. What are we looking for in a Utilities Improvement Engineer? We're looking for a trained engineer who has hands on experience with utilities equipment such as Steam generation / Air Compressors / Electricity Generation / Water / Effluent / Ammonia Refrigeration and project management. Somebody who is able to analyse data to identify opportunities, investigating possible solutions and working through the minor and major capex processes through to implantation. Why should you be a Utilities Improvement Engineer at Muller? • Career development and progression, • 5% annual bonus*, • 25 days annual leave, • Supportive working environment, • Access to Muller rewards platform saving money on numerous retailers, • Cycle to work scheme, • Up to 8% matched pension scheme, • 2 x Life assurance #hiring You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. \nAbout the Role\n As a Resource Planner within our National Resourcing Team, you will support the effective deployment of people across the Audit service line. You will manage a defined portfolio, coordinate day-to-day resourcing activity, and work closely with engagement teams and client managers to ensure work is allocated appropriately and in line with business priorities. \n This role is well suited to individuals with experience in resourcing, scheduling, workforce planning, or operational roles who are looking to develop their skills in a supportive and collaborative environment. \nKey Responsibilities\n Resource Coordination & Planning \n \n · Manage and action resourcing requests using the scheduling system, Retain, ensuring accuracy and timely updates. \n · Take ownership of your inbox, responding to queries and progressing actions from stakeholders. \n · Support planning cycles by coordinating data updates, performing checks, and assisting in resolving scheduling issues. \n · Help identify and resolve portfolio conflicts through clear communication, simple scenario analysis, and 1:1 conversations with stakeholders, seeking support from senior team members where appropriate. \n \n Stakeholder Engagement \n \n · Build positive, professional relationships with your stakeholders and engagement teams. \n · Act as a reliable point of contact for queries relating to resource availability, allocations, and scheduling. \n · Provide clear and timely updates to stakeholders, ensuring expectations are managed throughout. \n \n Problem Solving & Operational Support \n \n · Support the team in managing competing priorities using a practical, solutions-focused approach. \n · Work through resourcing challenges with guidance where needed, demonstrating good judgement and attention to detail. \n · Maintain a calm and organised approach during busy periods or when priorities shift. \n \n Onboarding Support \n \n · Assist with onboarding new joiners across onshore and offshore teams. \n · Help ensure new starters are allocated People Managers, Buddies, and suitable early-stage work to support a smooth transition into the business \n \n Data, Reporting & Insight \n \n · Maintain accurate, up-to-date information in Retain through regular checks and updates. \n · Produce weekly MI reports and highlight any emerging trends, issues, or capacity concerns to the Resource Manager. \n · Escalate risks or utilisation concerns in a timely and clear manner. \n \n Continuous Improvement \n \n · Identify small process improvements that support consistency and efficiency across the resourcing team. \n · Contribute to team initiatives aimed at strengthening operational processes and ways of working. \nAbout You\n · Excellent attention to detail and accuracy \n · Clear, confident communication and strong relationship-building skills \n · Strong organisational ability and effective workload management \n · Collaborative mindset with a willingness to learn \n · Experience in resourcing, workforce planning, scheduling or similar operational environments \n · Confidence using data and sound judgement to support decisions \n · Ability to prioritise and adapt in a fast-paced environment \n · Proactive, solutions-focused approach with a drive for continuous improvement \nDiversity, Equity, and Inclusion\n At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications and experience.We welcome applicants who will contribute to our diverse, equitable, and inclusive culture. We know that a variety of perspectives creates stronger outcomes for our clients and our people. All candidates are selected based on skills, knowledge and experience. \n \n

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink how they operate. As a technology agnostic solutions partner, we are turning the potential of automation technology into impactful solutions in Policing, Central Government, Pharmaceuticals and Financial Services. Our pedigree in hyper-automation provides a competitive edge when we deploy solutions developed on Microsoft Power Platform, UiPath and Blue Prism. Robiquity is a straight-talking business built on experience and results. The growth we have realised across our client portfolio and vertical sectors is attributable to the work ethic of our team, our commitment to partnership and our shared values. Your Opportunity We are looking for a Consultant with 2-3 years experience and skills in Business Analysis. Skills or interest in User-Centred Service Design and experience in a technology-led environment are advantageous to this role. Technical development and delivery skills are not required for this role. As a Consultant in the Analysis & Design Practice your role is focused in two areas : • Project delivery – you will work with minimal supervision to uncover business and user challenges, problems, and opportunities, as part of a multi-disciplinary project team. You will work with your colleagues in the Technology practice to generate concepts for potential solutions, sizing their potential impact and so enabling informed client decision-making. You will support the technical delivery of these solutions by preparing and refining backlogs of business and user requirements., • Practice contribution – you will proactively contribute to the Analysis & Design practice’s culture and development, suggesting and driving-forward improvement initiatives. This is a billable role, where you will spend 90% of your time working on client projects. To be successful in this role you will: • Have prior experience working as a Business Analyst or Service Designer in digital consulting or technology-led environment., • Be comfortable working with minimal supervision to conduct robust and effective research and analysis., • Be able to craft compelling narratives, presenting findings and recommendations to senior stakeholders to enable informed decision-making., • Work as part of a multidisciplinary team of analysts, designers, and developers to uncover a range of challenges and opportunities., • Help stakeholders to prioritise challenges and opportunities based on their potential impact vs effort., • Work collaboratively with your peers in the Technology practice to identify, design, and prototype potential solutions that balance business and user requirements with technical feasibility., • Assist in the design and delivery of highly-engaging, collaborative workshops with both client and internal stakeholders. Desirable but not essential: • Hold, have recently held, or be willing to go through SC clearance, • Have experience working in-line with the Government Digital Service Standard Activities you may be involved in include: • Workshop design and delivery, • As-Is process and journey mapping, • Business and user requirements gathering, • Solution ideation, prototyping, and high-level design, • Benefits calculation and business case creation, • To-Be process and journey mapping, • Backlog definition and ongoing refinement, • Practice development initiatives Benefits This is an opportunity to join a company that will invest in you and your career. We offer a competitive salary and bonus package, opportunities for growth and development and a fantastic team culture that you will love working in. Additional benefits will include private healthcare through Vitality, death in service, company pension and 25 days holiday per annum. We are embarking on an incredible journey. Are you ready to join us?

Operations Manager – Financial Services Location: Manchester, UK Sector: Financial Services / Corporate Trust / Operations The Opportunity An established global financial services organisation is seeking an experienced Operations Manager to lead operational teams responsible for client processing and transaction support within a regulated environment. This is a senior leadership role focused on operational excellence, strategic delivery, people management, and continuous improvement across client-focused processing functions. You will play a key role in enhancing service delivery, driving efficiency, and ensuring strong governance and regulatory adherence. Key Responsibilities • Lead and manage teams responsible for client processing operations and service delivery., • Ensure adherence to service standards, regulatory requirements, and internal governance frameworks., • Drive continuous improvement initiatives to enhance operational efficiency and quality., • Collaborate with cross-functional stakeholders to resolve complex operational and client issues., • Monitor team performance against strategic objectives and client expectations., • Support the delivery of strategic initiatives aligned with business goals., • Develop and coach team members, fostering a high-performance and growth-focused culture., • Promote continuous learning, development, and effective collaboration across teams., • Take ownership of operational performance, talent management, and team outcomes. Skills & Experience Required • Proven leadership experience within financial services operations, ideally Corporate Trust or Conventional Trust., • Strong people management and team development experience., • Demonstrated ability to drive process improvements and operational change., • Solid understanding of regulatory environments and risk management practices., • Strong stakeholder management and communication skills., • Experience working with digital tools and operational technologies., • Continuous improvement mindset; Agile or Six Sigma exposure desirable., • Bachelor’s degree in Business, Finance, or related field preferred (or equivalent experience). What’s on Offer • Opportunity to lead high-performing operational teams in a global environment., • Strategic exposure and influence on operational transformation initiatives., • Competitive salary and benefits package., • Collaborative and inclusive working culture with strong career development opportunities.

Sales Manager / Sales Director (Off-plan Property Investment) – Manchester – Up to £50,000 plus commission With a stylish, modern office located in Manchester, this successful and still growing property investment firm are shaking things up, offering simple and profitable UK property investment opportunities catering to both seasoned investors and newcomers. They’re now looking for a dedicated, dynamic, and hard-working Sales Manager / Sales Director to be a part of the success, offering you an excellent commission structure alongside a fun environment with team socials and incentives! What’s in it for you • Annual salary up to £50,000 plus DOE, • Excellent commission structure, • 20 days annual leave plus bank holidays, • Monday to Friday, 9am – 5.30pm, • Early finish on a Friday, • Paid social/team-building events, • Autonomous and fun environment, • Sales incentives, • Company pension, • Opportunities for career growth and development., • Exposure to a dynamic and fast-paced international market. What you’ll be doing • Lead, manage, and mentor a team of Investment Consultants to achieve sales targets and objectives, • Monitor team performance, provide regular feedback, and implement training programs to enhance skills and knowledge, • Develop and execute effective sales strategies to meet and exceed monetary targets, • Analyse market trends, client feedback, and sales data to continuously improve sales tactics and strategies, • Identify new business opportunities and expand the client base, • Oversee the client acquisition process, ensuring high levels of customer satisfaction, • Track and report on sales performance, providing insights and recommendations for improvement, • Implement and utilise CRM systems to manage client information and sales activities, • Stay updated with the latest trends and developments in the UK property market, • Provide expert advice and insights to the team and clients regarding investment opportunities What you will have • Proven track record in the off-plan property investment market, with a strong understanding of investment opportunities, • Responsible for achieving monetary targets, developing sales strategies, and driving the team's performance, • Previous experience in a sales management role, leading a team to achieve targets, • If you are a strategic thinker with excellent leadership skills and a deep understanding of the UK property market, we want to hear from you!

SDR Manager (EMEA) Our client is a SaaS business building a market-leading, enterprise-ready platform. Trusted by enterprise customers globally, they’ve grown rapidly through product strength and customer advocacy. Now, as they enter their next phase of expansion, they’re investing further in go-to-market and scaling a high-performing revenue team. As Head of Sales Development, you will own and lead the company’s top-of-funnel strategy - building a high-performing SDR function that consistently generates high-quality pipeline and supports long-term revenue growth. This is a critical leadership role at the heart of the commercial organisation. You’ll be responsible for scaling the SDR team, optimising outbound performance, aligning tightly with Sales and Marketing, and creating a repeatable engine for pipeline creation. You’ll operate as a senior stakeholder within the GTM team, influencing go-to-market strategy, messaging, segmentation, and how the business approaches its target market as it continues to scale. What you’ll be doing day-to-day: • Own the end-to-end Sales Development strategy across outbound and inbound pipeline generation, • Build, lead, and scale a high-performing SDR organisation, • Develop and execute account segmentation, territory strategy, and outbound playbooks, • Partner closely with Sales Leadership to align pipeline targets, qualification standards, and handover process, • Collaborate with Marketing to optimise lead flow, campaign execution, messaging, and conversion, • Implement performance management frameworks, coaching cadences, and progression plans, • Analyse conversion metrics, pipeline performance, and funnel health to drive continuous improvement, • Improve tooling, CRM hygiene, reporting and process to support scalable growth, • Act as a senior escalation point for key target accounts and strategic outbound initiatives What success looks like in this role: • A consistent, predictable pipeline engine supporting revenue growth, • Strong conversion performance across outbound channels (email, phone, LinkedIn, events), • High-quality qualification and seamless handover into the AE team, • Clear SDR progression, retention, and development into closing roles, • A scalable, data-driven SDR function with repeatable processes and strong leadership structure, • Improved GTM efficiency through refined targeting, messaging and process optimisation What our client is looking for: • Proven experience leading and scaling an SDR / Sales Development function within B2B SaaS, • Strong strategic understanding of pipeline creation, outbound methodology and GTM execution, • Experience working closely with Sales Leadership and Marketing to drive growth, • Confident coaching leaders and individual contributors across outreach, calls, and objection handling, • Highly analytical and metrics-driven approach to managing funnel performance, • Strong stakeholder management and communication skills, • A builder mindset - someone who can bring structure, pace, and high standards in a scaling environment Nice to have: • Experience building outbound functions in high-growth or venture-backed environments, • Exposure to Enterprise sales motions and engaging senior stakeholders (C-level / VP), • Familiarity with sales methodologies such as MEDDIC, SPICED or BANT, • Strong CRM and reporting experience (HubSpot, Salesforce, Outreach, Salesloft, etc.), • Experience selling into regulated or complex industries If the above sounds like a match, please apply and we will be in touch to conduct a qualification stage. Who are Talentstack? TalentStack is a specialist GTM hiring partner trusted by some of today’s most exciting high-growth businesses. If you’re looking for a long-term partner to support hiring or career decisions, please connect with the team or give our business page a follow - we combine deep market expertise with a genuinely human approach.

Client Services Supervisor Manchester Office-based An established and highly regarded professional services organisation is seeking an experienced Client Services Supervisor to join its growing team. This is an exciting opportunity for a driven supervisor or team leader who thrives in a fast-paced environment and is passionate about delivering exceptional client experiences while leading and developing high-performing teams. The Role Acting as a key link between new clients and specialist departments, the Client Services function plays a vital role in ensuring enquiries are assessed efficiently and routed accurately. As Client Services Supervisor, you will oversee daily operations, support team performance, and ensure service delivery standards are consistently achieved. This role offers significant scope for professional growth, giving you the opportunity to analyse performance data, identify trends, and influence operational improvements that enhance both efficiency and client experience. Key Responsibilities • Lead, motivate and develop a team of Client Services Executives, driving performance and engagement, • Monitor KPIs and service standards, ensuring targets and business objectives are consistently met, • Take ownership of team outcomes, aligning decision-making with wider organisational strategy, • Organise and prioritise workloads to ensure efficiency, accuracy and timely completion of tasks, • Oversee enquiry assessment processes, supporting effective onboarding and decision-making, • Maintain clear communication with senior stakeholders, providing insights on performance and opportunities for improvement, • Act as a role model within the team, providing coaching, mentoring and ongoing support, • Monitor quality standards, encouraging accuracy and continuous improvement, • Participate in system testing and process enhancement initiatives, • Address performance, behavioural or capacity challenges proactively, • Contribute to leadership discussions by sharing operational observations and recommendations, • Adapt to evolving business needs with a proactive and flexible mindset About You • Proven experience as a supervisor or team leader, ideally within legal or professional services environments, • Strong experience managing KPIs and analysing performance metrics such as conversion rates, • Excellent written and verbal communication skills, • Commercially aware, with a focus on service delivery and client experience, • Natural leader with the ability to build morale and foster a collaborative team culture, • Highly organised, reliable and detail-focused, • Strong analytical and problem-solving skills, • Experience with case management systems is advantageous but not essential, • Knowledge of areas such as real estate, personal injury or clinical negligence would be beneficial

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! STORE MANAGER - MANCHESTER CITY CENTRE — Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan. Major Responsibilities include but are not limited to: People • Inspire, lead, and coach the store team to foster a culture of performance and accountability, • Recruit, train, and develop top talent to build a team of Jet Set Ambassadors, • Drive retention through effective Talent and Succession planning, • Support and follow up on all training and onboarding initiatives, • Conduct regular performance evaluations, providing ongoing feedback and coaching, • Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy • Partner with DM to review PTS integrity and identify improvement opportunities, • Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service • Role model company behaviors and ensure effective use of the Service behavior toolkit, • Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business, • Ensure consistent client communication through all clienteling tools, • Actively manage the client database to drive sales growth, • Maintain a strong floor presence and lead by example, • Coach and empower teams to resolve customer service issues in the customer’s best interest, • Drive incremental revenue through local customer events, • Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance Sales • Meet and exceed sales goals, holding self and team accountable, • Analyze reports and implement action plans to achieve or exceed targets, • Partner with the team on Quarterly Planners to support strong business outcomes, • Communicate business results and opportunities, driving sales and product knowledge, • Set and clearly communicate sales and unit goals for Jet Set Ambassadors Operations • Ensure store maintenance and audit programs align with brand standards, • Control expenses and continuously seek cost-saving opportunities, • Maintain inventory integrity through bi-annual inventories, • Prioritize loss prevention, taking swift action on risks in partnership with LPRM, • Optimize scheduling to ensure the right people are in the right place at the right time, • Partner with DVM to execute visual merchandising directives and strategies, • Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity • Ensure effective use of all company communication platforms and follow-up on required actions Job Requirements • Proven retail management experience in a fast-paced environment, • Charismatic, inspirational leadership style, • Strong technology proficiency to drive sales and customer experience, • Ability to thrive under pressure in a dynamic environment, • Excellent organizational, interpersonal, and follow-up skills with strong attention to detail, • Proficiency in Retail Math, KPIs, and Microsoft Office, • Fluent in English The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

About Us: - 39 Hours Location: Trafford Park Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

We’re building the next generation of leading e-commerce brands. Over the last 5 years we have developed a leading team of e-commerce experts at Prospa. We now have an active client base of 40+ exciting and upcoming DTC brands, and our mission is to drive growth and profitability for 7-figure E-commerce brands through financially driven marketing. We’ve been able to do this through our market leading culture, which is underpinned by our values: Ownership Take responsibility for every outcome and lead with initiative. Growth Approach each day with a growth mindset. Responsibility Be responsible and appreciate the importance of your role within the business. Never Settle Always be aggressive and strive for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Search is a crucial arm of any brands acquisition strategy and this role offers the opportunity to work and scale some of the UK’s most exciting upcoming brands. The day-to-day will include managing a variety of Paid Search accounts with full ownership, communicating with clients via Slack and Google Meets and working alongside the Head of Paid Search. As a wider team we develop in-depth financial forecasts with all clients which directs both focus, KPI’s and spends to ensure that we’re growing all our partners both sustainably and with momentum. As an agency, we’ve scaled quickly over the last 5 years and we are now a strong team of 30+ who operate out of Trafford Park in Manchester. As a close knit team we often host team events, which in most cases are to celebrate the agency or individual wins. Training and development is a key focus for our HR and we offer continuous training for every single team member. We’ve invested heavily in our training programmes and this is something we push our team to ask for. We have the ethos that the agency and client base only grows if the team does. We’re looking for an A-player who will support our Paid Search team and continue client growth. Reporting to our Head of Paid Search, you will be given real responsibility from day one and will be involved with top level client decisions. Responsibilities • Take complete ownership of high spending Paid Search accounts. Our clients are currently spending up to £100K+ in monthly budgets, with opportunities to scale further., • Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously., • Lead the onboarding process and integration of new clients., • Execute research during client onboarding & account development. The E-commerce landscape changes weekly and we all must remain ahead of the curve, • Never Settle on current results. As a wider team we must always strive for continuous improvement and never remain stagnant., • Lead regular client communication across Slack and Google Meets, providing concise and value driven insights to enhance their experience and understanding., • Provide ongoing E-commerce expertise and value to all clients by going above and beyond across CRO, Creative Strategy and Post-click feedback, • We expect a Senior Paid Search Executive to set a standard to our wider team and lead by example. Displaying this quality will be a driver in your career growth whilst working at Prospa, • Always focus on client profitability. Progression At Prospa we have developed a leading management and culture process which includes regular performance reviews. Upon joining our team we will go through a rigorous development plan to ensure that it’s clear where your career will move towards. The Type of Person • Enjoys the fast pace of E-commerce and agency, • Has a passion for E-commerce and brand growth, • Naturally encapsulates a growth mindset, • Enjoys problem solving and strive for answers, • Has a strong career vision and want to progress, • Takes complete ownership of your position in the business, • Appreciates failure and successes and why they’re both important Skills & Experience • We’re looking for someone who has at least 3+ years experience in Paid Search channels., • We’re looking for someone who has at least 3+ years experience in E-commerce and the DTC landscape., • Previous DTC/E-commerce agency experience is desirable but not essential., • We operate in a very fast paced environment, so we expect you to have strong organisation skills., • The nature of Paid Search is very data driven, therefore we expect you to have very strong analytical skills & data management capabilities, • Due to the evolution of Paid Search, we expect you to understand creatives very well, with the ability to improve creative performance., • Communication is the heartbeat of any agency, so we expect excellent written and spoken communication with the ability to problem solve Benefits • Employee Assistance Plan - Structured & clear development plan from day one, • Regular conferences and industry events - build your network and knowledge visiting some of the best events in the industry, • Unlimited training budget - We're a people focused agency, and developing our team is a top priority, • An informal dress code (I mean, this should be a given in the agency space, right?), • Remote working with the option to work hybrid (3 days in the office and 2 days from home), encouraging you to work both in-office and from home, • Personal and professional development plans from day one - as the agency grows, you grow, • Prospa is a rapidly expanding business - Make a real difference to your team and leave your mark on the industry, • 25 days holiday + Bank Holidays per year, • Regular team social events - we have a leading culture and we enjoy celebrating this!

Claims Administrator 📍 Manchester City Centre | £26,000 – £28,000 DOE Our client is a fast-growing Claims Management Company (CMC) specialising in mis-sold car finance claims 🚗 With demand rising, they’re expanding their operations team and are now hiring a Claims Administrator to join their Manchester city centre office. This team is the engine room of the business – keeping claims moving, chasing missing information, and ensuring lenders respond on time. If you’re organised, confident on the phone, and love a role where you can stay busy and make things happen… keep reading 👇 Key Responsibilities: 📞 Client & Lender Communication • Liaising with clients and lenders via phone + email to progress claims, • Handling inbound calls professionally and resolving queries confidently, • Making outbound chaser calls to request missing documents / updates, • Managing high volumes of emails and allocating them through workflow queues, • Prioritising tasks by urgency, deadlines, and workload, • Updating case notes, documents, timestamps and claim status accurately, • Moving claims through structured stages to avoid delays, • Tracking caseloads to ensure nothing goes stale or dormant, • Requesting missing documentation (ID, agreements, finance docs etc.), • Handling incoming post: opening, scanning, uploading + filing correctly, • Keeping case files organised, complete and compliant, • Following processes in line with regulatory expectations, • Maintaining high accuracy in data entry + document handling, • Handling sensitive information securely and confidentially, • Supporting colleagues during peak demand and managing workloads as a team, • Sharing blockers and case insights with management, • Suggesting improvements to workflows, templates and procedures, • Supporting team targets through efficient, high-quality processing 🔍 What We’re Looking For • Confident and professional phone manner, • Strong admin skills + excellent attention to detail, • Compliance / regulatory experience (nice to have, not essential), • Comfortable processing high volumes of emails, • Able to follow structured workflows and processes, • Confident using CRMs + Google Workspace (Docs/Sheets etc.), • Works well in a fast-paced, process-driven environment 🌟 Why Join? • Fast-growing, reputable CMC brand 📈, • Supportive team culture 🤍, • Training + progression opportunities 🚀, • Incentives to reward performance 🎁, • Manchester city-centre office 🏙️, • Stable Monday–Friday role.. no late nights, no weekends 🙌 If you’re organised, confident on the phone, and ready to build your career in claims management, we’d love to hear from you 💬 📩 Drop me a message / apply now 👇

Are you a COBOL developer who enjoys solving problems in a mature, business-critical codebase? At Heywood, we’re building the future of pension technology — and we need your COBOL experience, judgement, and practical mindset to help us deliver for our customers while we modernise our platform. About You • Strong COBOL developer who takes pride in producing reliable, maintainable code, • Good SQL knowledge and comfortable working with data-heavy systems, • Keen to work in an Agile environment and contribute as part of a Scrum team, • Confident working in an existing legacy codebase, but know when to ask for help, • Interested in modernisation — including the opportunity to transition into Java over time The Role In this role you’ll enhance and maintain our legacy COBOL code that supports key functionality in our Altair pension administration software. This is important work: it’s high-impact, needs care and attention, and directly supports customers and their millions of pension scheme members. From day one, you’ll be a fully involved member of a Scrum team working closely with Senior and Principal Developers, Test Analysts, product specialists, and our customers to make sure we’re building the right thing, in the right way. We want to be open about the direction of travel: COBOL is being phased out of our platform over the next couple of years. That means this role could be a great fit for someone looking for a fixed term contract, or someone who enjoys working with COBOL today, but who would like the opportunity to broaden into our wider Java-based engineering environment over time. Our Engineering Environment While your focus will be COBOL, you’ll be working in a modern delivery setup, alongside technologies and practices such as: • Java (our standard platform language), with modern JDKs (we currently use Amazon Corretto 17), • Automated testing, code reviews, and continuous integration, • Tooling and platforms including Gradle, Jenkins, Docker, Chef (and more besides) You don’t need to know everything on day one — what matters most is a strong COBOL foundation, a willingness to learn, and a collaborative approach to delivery. Why Heywood? Heywood is a long-established and successful business, with the stability that brings but we’re also at a size where you can make a genuine impact and be recognised for what you contribute. Our culture is supportive, pragmatic, and improvement-focused: we care about building quality software and we care about helping our people grow. If you’re a COBOL developer looking for a role where your skills matter, and where you can help deliver today while modernising for tomorrow, we’d love to hear from you. Our Assessment Process Your application will be reviewed by our Development team. If selected, you’ll be invited to an interview, where you will: • Work on a COBOL and SQL coding task with one of our Developers., • Have a chat with two of our Principal Developers to learn more about you and for you to learn about us. We aim to complete the entire process, from application to job offer, within two weeks. Apply now and let's build something amazing together! About Us Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a regular down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Socials events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more! We are committed to a hybrid working model, combining remote and office-based working. Discover more at Legal stuff EDI statement As an equal opportunities’ employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.

Senior Software Engineers Location: Manchester Salary: £48,782 to £58,194, including a concessionary payment of £2,658. The final amount depends on your skills and experience. You’ll also receive a one-off recruitment bonus of £3,500, split into two payments: £1,750 on arrival and £1,750 after successfully completing probation. In the future, there may be an opportunity to qualify for a higher skill level. Following a successful skills assessment, this could increase your salary by up to £9,766. Flexible working We recognise the importance of a healthy work-life balance and offer a range of working patterns, including full-time, part-time, and compressed hours. Hybrid working, which refers to a combination of working on-site and from home, may be more limited due to the nature of the work. However, some homeworking may be available depending on business needs. We also support flexible start and finish times, where possible, to help you manage your personal and professional commitments. About us GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you’ll do varied and fascinating work in a supportive and inclusive environment that emphasises teamwork. The role As a Senior Software Engineer, you’ll play a pivotal role in solving mission-critical challenges. You’ll contribute to the architecture and design of both new and existing systems, establish and promote best practices, and deliver high-quality software solutions. Drawing on your expertise in various software engineering methodologies, you’ll introduce fresh ideas and innovative approaches that make a real impact at the core of our mission: keeping the UK safe, both in the real world and online. This is a practical, impact-driven role with plenty of opportunities to develop yourself and others. You’ll review pull requests, define code review, branching, and deployment strategies, and work across a variety of software engineering frameworks. Operating at a deep technical level, you’ll apply your expertise in languages such as JavaScript, Java, C++, Node.js, Python, Rust, Go, and .NET. You’ll bring a genuine enthusiasm for discovering and applying new software engineering techniques. As part of a wider network of peers, you’ll collaborate and learn from others. With your experience, you’ll set the standard, introduce innovative ways of working, and identify new priorities. Whether leading and mentoring a team or acting as the technical expert within a high performing group, you’ll apply your knowledge of diverse methodologies to deliver impactful solutions. You’ll engage confidently with both technical and non-technical stakeholders, making a real positive contribution to the wider engineering community. About you As a Senior Software Engineer, you’ll bring expertise in modern programming languages and frameworks such as C++, Golang, Java, JavaScript, .NET, Node.js, Python, Rust, along with experience working with cloud platforms AWS, Azure, GCP. You’ll have successfully led Agile project teams, evaluated customer business requirements, and delivered high-quality software solutions that make a real impact. Strategic and self-driven, you’ll serve as a bridge between teams, communicating technical information with clarity and confidence. You’ll thrive in a fast-paced, innovative environment where creativity is key to solving complex and unprecedented challenges. We welcome experienced professionals from a variety of related fields, including software engineering and security, site reliability engineering, and data engineering. Your genuine enthusiasm for software engineering, combined with your ability to mentor others, collaborate effectively, and stay ahead of emerging technologies, makes you a valuable contributor to a forward-thinking engineering community. Training and development At GCHQ, we’re committed to your growth and development. From the moment you join, you’ll receive a comprehensive induction into our organisation, which will provide insights into how we operate, and the collaborative environment you’ll be part of. This lays the foundation for a learning journey tailored to your goals and preferred style of development. From day one, you’ll have access to mentors and subject matter experts to help you settle into the role, and you can continue to have a mentor for as little or as long as you choose throughout your career. We invest in your development and adapt to the way you like to learn. You’ll be supported and encouraged every step of the way, becoming an integral part of our innovative team. We’ll provide the space and resources for continuous learning, experimentation, and improvement – with up to 30% of your time dedicated to personal development. From books, online courses, and conferences to real-world projects supported by your team, we’ll provide the resources you need to grow. You’ll have access to learning and development opportunities tailored to your role, covering a wide range of software disciplines including front-end design, site reliability engineering, data engineering, solution architecture, machine learning operations, UX, Agile, cloud engineering, and security. We’ll even support formal qualifications with dedicated funding, and provide subscriptions to platforms like Cloud Academy, Pluralsight, and O’Reilly to help stay ahead. Our culture embraces a growth mindset and values equality, encouraging teams and leaders to bring their best every day. Whether you’re exploring advanced software engineering patterns, gaining certifications like AWS Developer or Certified Scrum Master, or developing leadership skills through internal training, we’ll help you build the career you want. As your expertise grows, you’ll also have opportunities for skill reviews that can lead to recognised additional skills payments, supporting both your development and progression within the organisation. Rewards and benefits You’ll receive a starting salary of £48,782 to £58,194, which includes a concessionary payment of £2,658, dependent on skills and experience, and a one-off payment of £3,500 split into two payments: £1,750 on arrival and £1,750 after completing probation, plus other benefits including: • 25 days of annual leave, automatically increasing to 30 days after 5 years' service, plus10.5 days of public and privilege holidays, • opportunities for recognition through our employee performance scheme, • interest-free season ticket loan (for parking and travel), • excellent pension scheme, • cycle to work scheme, • on-site facilities such as a gym, restaurant, and coffee bars (available at some locations), • paid parental and adoption leave. Equal opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: people of different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including individuals from groups that are under-represented in our workforce, such as women, people from ethnic minority backgrounds, individuals with disabilities, and those from low socio-economic backgrounds. To secure an interview for this role, you will need to meet the minimum criteria assessed during the application sift. You will need to provide: • evidence of where you’ve taken ownership of a technical project or piece of work, • demonstrate the ability to understand several modern languages/frameworks, such as C++, Golang, Java, JavaScript, .Net, Node.js, Python, Rust, • experience working in an Agile technical project team, • demonstrate competency as a Software Engineer What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: • Application form sift., • Technical and competency-based interview, including a presentation., • If successful, you’ll receive a conditional offer of employment, subject to vetting. Please note you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you to continue any current employment until you have received your final job offer. Before you apply To work at GCHQ, you must be a British citizen or hold dual British nationality. This role requires the highest level of security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community undertakes. Please note we have a strict drugs policy. Once you start your application, you must not take any recreational drugs, and you’ll need to declare any previous drug usage at the relevant stage. Before applying, we recommend setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid including identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely. The role is based in Cheltenham, Manchester, or Samlesbury, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting your application. Please note you should only launch your application from within the UK. If you are currently overseas, please wait until you are in the UK to apply. Applying from outside the UK will affect our ability to progress your application.

About Scrumconnect Consulting Scrumconnect Consulting is a UK national, award-winning SME digital consultancy with over 300 consultants across the UK. We partner with public sector organisations to design and deliver secure, accessible, and user-centred digital services that improve millions of lives. We value our people as much as our work. Our culture is collaborative, inclusive, and driven by continuous learning, enabling our teams to deliver meaningful digital transformation at scale. Background to the Role We are expanding our Digital Capability to support a portfolio of business-critical Digital Channels programmes. This permanent role will augment multidisciplinary teams delivering high-impact digital services and may support work across multiple products and service areas. You will contribute to services currently in Alpha, Private Beta, and Live phases, helping design intuitive, accessible, and visually consistent user experiences. Key Programmes You May Support * Report a Change Once (RACO): A cross-government service enabling users to report changes once across multiple benefits, improving efficiency, reducing fraud and error, and ensuring timely outcomes. The service is currently in Alpha and progressing toward Private Beta and MVP release. * Customer Account: A live digital service allowing users to access proof of benefit letters online, reducing call volumes and postal demand while improving customer experience. * Government App & Wallet: Supporting the integration of services into the government app and wallet, including delivery of secure digital credentials such as proof of benefit. About the Role We are looking for a skilled Interaction Designer/Graphic Designer to design clear, accessible, and engaging user experiences across complex public sector services. You will work closely with user researchers, content designers, developers, and product managers to create intuitive interfaces, service journeys, and visual assets that meet user needs and comply with GDS standards. Key Responsibilities * Design intuitive interaction flows, interfaces, and layouts for digital services * Produce high-quality visual and graphic design assets aligned with service standards * Translate user needs and research insights into effective design solutions * Create wireframes, prototypes, and high-fidelity designs * Ensure designs meet accessibility and usability standards * Collaborate within multidisciplinary Agile teams * Support iteration and continuous improvement based on user feedback * Contribute to design systems and maintain visual consistency across services Skills & ExperienceEssential * Proven experience as an Interaction Designer and/or Graphic Designer on digital products * Strong understanding of user-centred design principles * Experience designing accessible interfaces (WCAG standards) * Ability to communicate and justify design decisions clearly * Experience working in Agile, multidisciplinary teams * Strong skills using design and prototyping tools (eg Figma or similar) Desirable * Experience working on public sector or GDS-aligned services * Familiarity with design systems and service patterns * Experience contributing to live or large-scale digital services What We Value At Scrumconnect, diversity, inclusion, and accessibility are central to our values. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer. Reasonable adjustments are available throughout the recruitment process.

Client Case Representative Team Lead Location: Manchester Job Type: Permanent Work Setup: Hybrid Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do • Lead and grow a high-performing team, setting clear expectations and providing ongoing coaching and training to achieve exceptional, compliant client outcomes aligned with business goals, • Serve as a player-manager and role model, promoting excellence in client service and operations through feedback, accountability, and a culture of continuous improvement, • Deliver consistent, exceptional client service across all channels, guiding the resolution of complex issues while maintaining regulatory compliance, service standards, and operational excellence with a focus on client outcomes, • Optimize operations and ensure compliance, maintaining adherence to processes, governance, and service standards while monitoring team performance and allocating resources to enhance productivity, quality, and first-contact resolution, • Partner across teams and guide change, driving initiatives, promoting best practices, and ensuring consistent service delivery and team performance amid evolving business priorities What You Bring • Strong client focus with a commitment to delivering exceptional service, • Experience in the financial services sector, • Proven leadership and team management skills, • Ability to monitor team performance and drive results, • Experience conducting regular 1:1s and coaching sessions What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Product Owner - Advertising Technology (AdTech) Location: Manchester (Flexible Hybrid Working) Type: Permanent, Full-Time Salary: Up to £60,000 + Share Incentive Scheme + Benefits About the Role Morson Edge have partnered with a Global Technology Solutions organisation in their search for a talented and driven Product Owner, with expertise in Advertising Technology. This is an exciting opportunity to shape the future of their AdTech platform, delivering high-impact solutions that power's their digital advertising at scale. You will act as the voice of the customer and business, owning the product roadmap and working closely with engineering, data, commercial, and stakeholder teams to deliver innovative features that drive measurable value. Key Responsibilities • Own and manage the product backlog, ensuring priorities align with business goals and customer needs, • Define and communicate product vision, roadmap, and success metrics, • Collaborate with engineering teams in Agile/Scrum environments to deliver high-quality releases, • Work closely with stakeholders across commercial, operations, and data teams, • Analyse market trends, customer feedback, and performance data to inform product decisions, • Translate complex AdTech concepts into clear, actionable requirements and user stories, • Proven experience as a Product Owner or Product Manager within an AdTech environment, • Strong understanding of advertising technology ecosystems (DSPs, SSPs, programmatic, RTB, ad serving, attribution), • Experience working in Agile/Scrum delivery teams, • Strong stakeholder management and communication skills, • Ability to prioritise effectively in a fast-paced, data-driven environment, • Experience with programmatic advertising platforms, • Knowledge of data platforms, APIs, or Real Time systems, • Salary up to £60,000, • Share incentive scheme, • Flexible hybrid working model, • Pension contribution, • Generous holiday allowance, • Clear career progression opportunities

Commercial Contracts Manager – Remote (UK) Rapiscan Systems | An OSI Systems Company Rapiscan Systems, a wholly owned subsidiary of OSI Systems, Inc., designs, manufactures, and markets industry‑leading security and inspection technologies used across the world. Our systems help secure airports, seaports, borders, critical infrastructure, and government and military facilities by detecting weapons, explosives, narcotics, contraband, and other threats. We are seeking an experienced Commercial Contracts Manager to join our EMEA team. This remote‑based UK role reports to the Senior Contracts Manager EMEA and will support a broad portfolio of complex commercial and international government contracts, with a strong emphasis on managing our network of distribution, resale, and service channel agreements across the region. This is a high‑impact position requiring excellent commercial judgement, strong communication skills, and the ability to work independently while collaborating with senior leadership across multiple business functions. Key Responsibilities In this role, you will: Contract Management & Administration • Administer a wide range of complex commercial and international government contracts, including supply agreements, framework agreements, NDAs, teaming agreements, consultancy agreements, and compliance‑related documentation., • Review and analyse contractual terms to ensure alignment with laws, regulations, and internal company policies., • Prepare and maintain sales and service channel agreements (distribution, resale, authorised service provider)., • Draft bespoke agreements tailored to customer and business requirements., • Partner with the Bids & Proposals team to analyse contractual requirements in solicitations, bids, and tenders., • Work daily with senior leaders and colleagues across Sales, Service, Finance, Procurement, Manufacturing, Engineering, Program Management, Compliance, and the OSI Group Legal Department., • Support internal compliance processes, including anti‑corruption and export control procedures., • Promote consistency and integrity in commercial commitments across the region., • Report process violations and support continuous improvement initiatives within the Contracts Department. Experience & Attributes We’re looking for someone who brings: • 7+ years of experience in a contracts or legal function within a complex international organisation., • Demonstrated expertise in drafting and negotiating complex commercial and government agreements., • Strong commercial acumen with the ability to identify, evaluate, and mitigate risks., • Excellent organisational skills, attention to detail, and the ability to prioritise effectively., • Outstanding verbal and written communication skills, with confidence interacting with senior executives., • Proven ability to build strong relationships, influence decisions, and collaborate across diverse teams., • Advanced proficiency in Microsoft Word, Excel, and other contract management tools., • Ability to handle confidential information with professionalism., • Foreign language skills (advantageous but not required)., • Flexibility to travel occasionally. Qualifications • Law degree., • Additional qualifications in contract law, commercial agreements, or international contracting (desirable)., • Experience in the security, screening, or threat‑detection industry (beneficial but not essential).

Career Opportunities: Director of Next Generation Engineering (11020)\n Requisition ID11020-Posted - Years of Experience (1) -Consulting- Where (1) \n Sprint Reply is the ReplyGroup companyspecialisedin Intelligent Process Automation. Our mission is to create automation platforms capable of solving concrete business problems, supporting our customers in the transformation towardsthe IntelligentEnterprise and the adoption of a scalable and efficient Digital Workforce. In Sprint Reply we combine anexecution orientedengineering approach with strong experiences on 4 technology families, Robotic Process Automation, Computer Vision & ICR, AI & Machine Learning and Process Mining, dedicating constant attention to R&D on various Artificial Intelligence issues. \n Role Overview: \n As Director of Next Generation Engineering, you will be responsible for transforming and scaling our software engineering function into an AI-native, high-performance organisation. You will set the vision and establish standards, tools, and ways of working that embed AI across the entire software delivery lifecycle, ensuring engineering is faster, smarter, more secure, and impactful. This role requires both strategic leadership with senior stakeholders and hands‑on guidance for engineering teams, spanning everything from developer experience and DevOps to automation and testing, making intelligent, scalable engineering the standard. \n Responsibilities: \n\n • Lead the transformation and scaling of the software engineering function into an AI-native, high-performance organisation.\n, • Set the vision for next‑generation engineering aligned with business goals and the generative AI era.\n, • Define and implement standards, tools, and best practices across the engineering lifecycle.\n, • Drive the adoption of AI throughout software development to enhance speed, intelligence, security, and impact.\n, • Oversee the integration of AI into developer experience, DevOps pipelines, testing, and telemetry.\n, • Own the engineering playbook, ensuring consistent, scalable, and intelligent delivery practices.\n, • Provide strategic leadership, collaborating closely with the C‑suite and senior stakeholders.\n, • Offer hands‑on guidance and mentorship to engineering teams on platform design and automation.\n, • Evaluate and implement new technologies, code automation patterns, and proof‑of‑value solutions.\n, • 10+ years’ experience in software engineering, with a strong background in scaling teams and platforms in dynamic environments.\n, • Proven track record of implementing AI/ML‑enabled tooling (e.g., GitHub Copilot, test generation, CI/CD accelerators) at scale.\n, • Deep expertise in modern engineering practices: DevOps, SRE, IaC, composable architecture, and cloud‑native design (Azure/AWS/GCP).\n, • Demonstrated ability to drive measurable improvements in engineering velocity, quality, and scalability.\n, • Experience building and scaling product‑led or consultancy‑based delivery models.\n, • Recognised thought leader in engineering strategy and next‑generation software practices.\n, • Visionary technologist with the ability to set direction and realise future engineering trends.\n, • Performance‑driven, passionate about delivering measurable outcomes and optimising delivery systems.\n, • Skilled at building reusable frameworks, tools, and systems that empower engineering teams.\n, • Strong integrator and empowering leader, fostering collaboration, unlocking team potential, and building robust technical communities.\n

About THG\n We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. \n Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. \n From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. \n With us, you’ll go further, faster. What are you waiting for? \nAbout Finance at THG\n THG Finance is a dynamic and evolving team that covers all areas of finance, including central functions such as accounts receivable and payable, treasury, tax, and internal audit, as well as specific commercial teams for each of our divisions; Beauty, Tech, Consumer, Health, and Brands. As we expand our business and take on new challenges in the form of acquired businesses or new ventures, finance is there to support every step of the way, leading to dynamic and challenging roles. Common characteristics among our team members are the ability to drive change, adaptability, and resourcefulness to ensure we can keep pace with the business, without compromising on financial control or sales performance. \nAbout THG Nutrition\n THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. \n Our brands and people exist to break boundaries; to power and empower those who want more. We break conventions, we’re a force for good, and we keep it real. These are the values that drive our team through every day. \n With everything from manufacturing and new product development to content creation, marketing and logistics delivered in-house, THG Nutrition is perfectly positioned to consistently deliver rapid growth in a fast-moving, global industry. \nAbout the Role\n The Finance Director for Nutrition Online is a critical member of the THG Nutrition Leadership Team and a strategic partner to the Divisional CEO. Leading a team of c.25 finance professionals across Commercial Finance, Shared Services (AP, CC & AR), and Financial Control/Management Accounts, the Finance Director is responsible for ensuring robust financial stewardship and enabling the division’s growth and profitability ambitions. \n This role requires a blend of commercial acumen, strategic insight and exceptional financial leadership. The Finance Director will own the full P&L and Balance Sheet, provide high‑quality challenge and guidance to drive business performance, and lead a range of divisional and group‑wide strategic initiatives. \n The Nutrition Finance function operates across both commercial and financial reporting structures at THG, offering a unique opportunity to partner across the division to drive trading performance, support innovation and growth, and deliver strong financial control and reporting. \nResponsibilities\n Reporting into the Commercial CFO, the role is split into the below key areas: \n\n • Full ownership of divisional month‑end close processes across all Nutrition brands, including Myprotein.\n, • Build and lead the Nutrition consolidation and group reporting process following business separation.\n, • Ensure rigorous balance sheet governance, accuracy, and control across all teams.\n\nCommercial Finance & Performance Management\n\n, • Lead commercial insights and analysis, challenging all aspects of the P&L to drive profitability.\n, • Deliver profit improvement and working capital initiatives across the division.\n, • Oversee budgeting and forecasting, providing both in‑month insight and rolling 12‑month projections to support strategic decision‑making.\n\nStrategic Leadership & Business Partnering\n\n, • Support major strategic programmes including international expansion, organisational transformation, and business separation.\n, • Partner across all areas of the business—including supply chain, trading, and marketing—to ensure investments drive sustainable, profitable growth.\n, • Work collaboratively with group finance functions such as Tax, Treasury, and Group Reporting to ensure seamless alignment and compliance.\n\nTeam Leadership & Operations Excellence\n\n, • Lead, motivate, and develop a multi‑disciplinary finance team of up to 25 colleagues.\n, • Oversee day‑to‑day finance operations, ensuring an efficient, well‑controlled, and high‑performing finance function.\n, • Drive a proactive, solutions‑led approach to identifying risks and opportunities across the short, medium and long term.\n\nWithin these areas the role will require\n\n, • An inspirational leader, who thrives on being able to drive and work with an ambitious team to achieve goals aligned to the business’ need.\n, • A proactive approach to P&L performance, acting quickly on both risks and opportunities identified in both the short, medium and long term.\n, • A confident mindset, comfortable in dealing with a wide range of non‑financial key stakeholders and managing difficult conversations.\n, • Comfortable to challenge and review spend approvals to ensure all costs deliver incremental benefit to the business.\n, • A strong attention to detail to ensure a tightly controlled balance sheet is delivered consistently, reviewing the wider team’s work.\n, • A keen ability to multi‑task across a number of areas and manage both their own and the teams time effectively.\n, • An ability to communicate with wider finance functions outside of the division, including Group, Tax, Treasury etc, to ensure all relevant information is provided and received for reporting purposes.\n, • A collaborative approach to working with the wider divisional finance team including commercial, to assist with reporting and profit delivery, and SSC, to ensure a tightly controlled working capital cycle\n\nRequirements\n\n, • Fully qualified accountant (ACA, ACCA, CIMA) with significant senior finance leadership experience in a complex, international organisation.\n, • Proven end‑to‑end ownership of P&L and Balance Sheet, with strong expertise in financial control, reporting, consolidation, and compliance.\n, • Demonstrated track record in commercial finance, including profit improvement, cost management, working capital optimisation, budgeting and forecasting.\n, • A credible and influential strategic partner, confident in challenging and guiding non‑financial stakeholders at all levels.\n, • Experience supporting major strategic initiatives such as international expansion, transformation programmes, or business separations.\n, • Strong people leader with experience managing and developing large, multi‑disciplinary finance teams.\n, • Exceptional attention to detail combined with the ability to operate strategically across a broad agenda.\n, • Excellent communicator capable of operating effectively across divisional and group finance environments.\n, • Experience in consumer goods, nutrition, health & wellness, or FMCG sectors.\n, • Exposure to international business models.\n, • A good understanding of ecommerce.\n, • Track record of driving finance transformation, systems optimisation, and process improvements.\n\nWhat's in it for me?\n\n, • Access bespoke development programmes that have been designed and developed by our in‑house L&D team.\n, • Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.\n\nEnhanced Leave\n\n, • 25 days annual leave plus bank holidays.\n, • Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!\n, • Enhanced maternity and paternity pay, depending on length of service.\n, • Up to 10 days compassionate leave.\n, • Buy back up to 3 days each year.\n, • Access face‑to‑face and virtual appointments with our in‑house GP.\n, • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.\n, • State‑of‑the‑art on‑site gym.\n, • Access to our on‑site physio.\n\nOther Perks\n\n, • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.\n, • Subsidised bus pass from Manchester City Centre to our ICON office.\n, • Up to 50% staff discount on THG brands.\n, • On‑site staff shop.\n, • Access to on‑site barber.\n, • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.\n

Global Head of Strategic Sourcing page is loaded## Global Head of Strategic Sourcinglocations: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R-07384About the RoleWe are seeking an experienced and forward‑thinking Global Head of Strategic Sourcing to lead the firm’s global procurement strategy and supplier ecosystem. This senior leadership role is accountable for shaping and delivering a sourcing vision that supports the firm’s operational priorities, drives value, enhances risk management, and strengthens supplier performance worldwide. The role also has oversight of the firm’s global Travel strategy and relationships with Travel Management Companies.This is a rare opportunity to lead a global sourcing function at the heart of a leading legal brand. You will shape supplier strategy, drive innovation, and play a pivotal role in supporting outstanding client service and operational excellence across the firm.Key ResponsibilitiesStrategic Leadership* Develop and execute a global sourcing and procurement strategy aligned with business needs, risk appetite, and long-term commercial objectives. Lead end‑to‑end sourcing for major spend categories, including technology, legal tech, professional services, facilities, and travel. Identify opportunities for value creation, cost optimisation, innovation, and process improvement across the supplier base.* Oversee approaches to supplier risk, sustainability, diversity, and regulatory compliance, working closely with legal, risk, and compliance teams.Vendor & Supplier Management* Oversee vendor onboarding and ensure clear communication of performance expectations. Implement robust supplier evaluation, performance review, and risk assessment processes. Build strong, strategic supplier relationships that drive service excellence, innovation, and continuous improvement.* Monitor vendor compliance with privacy, ethical, legal, and security requirements, managing risk across the supply chain.Operational Excellence* Resolve supplier issues, disputes, or service failures in a timely, commercially informed manner. Maintain accurate records of contracts, performance data, compliance checks, and spend analysis. Champion the use of digital tools and data analytics to enhance procurement capability and decision‑making.* Set and report on relevant KPIs to executive leadership, ensuring accountability for delivery and value.Leadership & Collaboration* Lead and develop a high‑performing global procurement team, fostering a culture of excellence, integrity, and innovation. Partner with leaders across Finance, IT, the Global Innovation Office, HR, Facilities, and client-facing teams to align sourcing priorities with organisational needs. Stay informed of market trends, supply chain risks, and regulatory developments affecting procurement and vendor management in the legal sector and beyond.About YouYou will bring: Significant experience (typically 10+ years) in global strategic sourcing, procurement, or vendor management within a complex organisation; professional services experience is advantageous. A proven track record of shaping and delivering high‑impact sourcing strategies. Strong commercial and analytical skills, with deep expertise in negotiation and supplier management. Experience managing supplier risk, sustainability, and compliance in regulated environments. Demonstrated leadership capability across geographies and cultures. Excellent communication, relationship‑building, and influencing skills with senior stakeholders.* Bachelor’s degree required; postgraduate or professional certification (e.g., CIPS, CPSM) preferred.InclusionFreshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.Freshfields is a global law firm with a long-standing track record of successfully supporting the world’s leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.\n#J-18808-Ljbffr

Background information: The Assessment Leader (AL) is responsible for managing the qualification and the assessment process within their designated specification(s) from the General Qualifications portfolio. The AL reports to the Head of Subject, working as part of a subject team and closely with Subject Coordinators within the team, whose aim is to deliver a professional and customer focused service. The role will be required to work collaboratively across other subjects when support is required, and if appropriate. The role will be required to deputise for the Head of Subject when required, and if appropriate. Purpose: * They will manage the entire assessment process from the approval of assessment materials (i.e., question papers) to the completion, award and review of the examination series. * They will ensure that the assessments on all qualifications are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny by internal audit and all stakeholders - including regulators, students and parents. * They will have a focus on customer experience, support, engagement and insight. * They will support on implementing a cycle of continuous refinement and improvement to assessments by evaluating the performance data and applying a customer-centric approach into decision making. * They will demonstrate a keen interest and an in-depth understanding of the specification and will support the Head of Subject on supporting customers with understanding the qualification. * They will develop an understanding of good assessment and will be able to interpret and analyse assessment data to evaluate how assessments have performed. Key accountabilities: Customer Support * Managing own performance in relation to internal and external service levels, for example timely resolution of customer queries and a high standard of customer communication. * Developing a customer-first mindset with a focus on retention. * Producing (as appropriate) customer-friendly assessment support to help customers understand assessment processes. * Supporting the Head of Subject with customer facing research and support (e.g. Teacher training packs, support sessions, focus groups, surveys). * Supporting any contingency arrangements implemented generally or for more specific customers. Assessment excellence and functioning * Adhering to regulatory and internal procedures and obligations at all stages and that all documentation is to the highest standard, meets the assessment criteria for given assessments and ensures our assessments meet the needs of learners. * Awarding secure grade boundaries that are defendable. * Running standardisation & awarding meetings. * Analysing and interpreting assessment data to ensure comparability in our question papers series on series * Using the assessment data to ensure question papers are written at the appropriate level. * Supporting on an array of assessment initiatives across the department such as digital assessments, the mock service etc. * Developing New Examiner Training and refresher training for AAs. * Adapting and developing an understanding of digital assessment. * Supporting and facilitating the production of other assessment content across all assessment services, for example, Examiner Reports, on-screen assessment material. * Ensuring assessment material reflects Pearsons global DE&I principles and our assessments are inclusive of learners. Planning, Project and Information Management * Updating and reporting on key management information to the Head of Subject, ensuring all data is up-to-date and accurate, for example monitoring marking quality. * Supporting on scheduling and forecasting activities to ensure optimum efficiency for series based activities whilst also factoring in cost and budget-based considerations. * Ensuring online marking related set up activities are completed on-time for subjects responsible for and reviewing series on series to ensure consistency in the marking of exam papers. * Escalating issues and risks to the Head of Subject in a timely manner together with potential solutions. * Leading on cross-department projects, ensuring all team members are briefed and engaged and the projects are delivered to deadline. Quality Management * Maintaining good working practices to maximise accuracy, economy, efficiency and security, for example ensuring quality of marking is closely monitored and completed correctly and to deadline. * Taking responsibility for the quality and standards for a specific set of subjects. * Ensuring awards meet regulatory and standards requirements and free from error. * Conducting annual subject reviews to identify and implement improvements for the delivery of responsible subjects showing measurable enhancements to the delivery of assessments over time. * Ensuring the quality of all content materials by fully engaging with the continuous cycle of improvement of our assessments, including the 10 stage process, for example, error free, no surprises etc. * Prior and during QPEC meetings, fully engage with assessment material ensuring adherence to DE&I principles, regulation, error-free, no surprises etc. Relationship Management * Motivating and leading their subjects and teams of Senior AAs through constant change, reviewing regularly in order to deliver improvements to the quality and efficiency of the assessment process. * Managing Senior AAs, continuously assessing their performance and giving regular feedback, including annual appraisals of their performance (e.g. Senior AA Review). * Building and maintaining effective relationships with Senior AAs. * Building and maintaining effective relationships with internal stakeholders to develop mutually acceptable service level agreements. * Support with AA recruitment. * Work closely with the subject advisors and internal customer-facing teams to identify opportunities to support customers and support retention of customers. * Support with training and development of Subject Coordinators. Key challenges: * Working to tight, and immoveable, deadlines * Working within a regulated framework * Attention to detail even with repetitive tasks * Flexibility of working patterns during peak periods * Reacting positively to change. * Adapting to the challenges of each qualification * Adapting to different IT systems * Supporting Assessment Associates in their use of new technologies * Influencing and working closely with Assessment Associates and internal stakeholders. * Simultaneously managing tasks for multiple examination series. Working Pattern * 37.5 hour core working week * Hybrid working status * Overtime/TOIL is available subject to division policy on eligibility * Flexible working pattern available * During peak times of activity there are restrictions on leave * Some weekend work may be required. Core competencies - managing others: * Provide a customer focused service * Excellent time management and organisation * Communicating with influence * Working with others to achieve goals * Delivering goals in a changing environment * Taking creative and innovative approach to work * Maximising potential in self and others. Education, qualification & training: We welcome applications from any background. Assessment Leaders may have a range of experience in assessment roles such as a teacher or departmental lead in a School or College, or some other role in the education sector. Previous experience: * Experience of a customer facing role * Experience of assessment desirable but not essential * Subject specialism/interest desirable but not essential * Teaching experience or experience in working in an educational environment desirable but not essential Personal style & behaviour: * Highly motivated individual with personal drive and energy * Able to prioritise and manage own workload * Actively seeks information and is able to handle it appropriately * Prepared to be flexible in their approach to problem solving * Able to problem solve * Works collaboratively with others * Your rewards & benefits * We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. * Please see our attractive UK benefits here: ___ Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ___ Job: Learning Subject Matter Experts Job Family: LEARNING_&_CONTENT_DEVELOPMENT

About the role We have a fabulous new opportunity for a pro-active and result-driven individual to join as a Financial Controller for TMS (Total Marketing Support), a unique and growing division of DS Smith, one of the largest packaging and display manufacturing company in Europe. Working closely with Group and Divisional Finance, the Financial Controller would be responsible for managing internal & external financial reporting, budgeting & forecasting, and ensuring effective governance & control is maintained across the business. This role is crucial in providing strategic financial guidance to support the company’s strategic growth and activities. Along with producing monthly reporting packs, this role will be focused on co-ordinating audits (both internal and customer), and liaising with stakeholders across the wider business to produce accurate, timely, value add MI. This is a varied role within the business unit and will drive a consistent approach to reporting, management packs and co-ordination of the annual budgets and quarterly re-forecasts, whilst supporting on projects, as part of the business growth agenda. This is a senior role within the team, which means that strong communication skills are critical, whilst being able to present information in a clear and accessible manner to a variety of audiences to be successful. You would also be managing a small team and support their growth and development within the business. So, if you are an experienced finance professional, with experience in monthly reporting, internal controls and leading audits and looking for an opportunity to make a real impact? Then we might be looking for you! About you • ACA/CIMA/ACCA qualified, • Demonstrable experience within a financial controller or similar finance role in an FMCG environment, • Thorough knowledge of accounting principles and procedures, • A good mix of Management Reporting, team leadership and process improvement, • Excellent verbal and written communication skills, with experience presenting to senior level, • Constructive challenger with a proactive and solution-focused approach, • Proven ability to manage multiple deadlines and priorities in a dynamic environment About us TMS Global is a leading subsidiary of DS Smith, a renowned packaging and display manufacturing company, and together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. Operating across 97 global markets, TMS Global specializes in retail display, print, and packaging outsourcing. Our TMS family consists of just over 300 people who are spread internationally across Europe, AMEA, and the Americas. We are currently growing our UK client services team to support one of our large multi-national FMCG customers, with some very popular brands, to deliver a managed service for their POS and Display requirements. We aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. #LI-NS

Job Title: Service Desk Manager Location: Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. As Service Desk Manager, you will lead a high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Oversee and enhance customer experience by proactively addressing client needs Coordinate NOC processes including escalation, event monitoring, and incident response to maintain service stability Support Vendor Partnership Manager (e.g., Oracle) Drive continuous improvement using data, feedback, and industry trends to streamline service delivery Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Optimise service desk tools (e.g., Autotask, IT Glue) for efficiency and business support Enforce compliance with company policies, regulations, and security standards Run regular service review meetings with stakeholders to present metrics and strategic recommendations Collaborate with cross-functional teams to ensure smooth integration of new services, customers, or acquisitions Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. Demonstrated expertise in leading, coaching, and developing Level 3 engineers within collaborative, high-performance environments. Robust technical background and hands-on proficiency with service desk platforms such as Autotask, IT Glue, and relevant monitoring tools. Comprehensive experience in major incident management, escalation procedures, service improvement initiatives, process design, and root cause analysis. Proven ability to manage SLA governance, conduct KPI analysis, and oversee compliance management, with a focus on implementing corrective actions to uphold high standards. Solid experience in vendor and partner management, including collaboration with major partners such as Oracle to ensure optimal service delivery. Advanced analytical and reporting capabilities, leveraging data-driven decision making and presenting performance insights to senior stakeholders. Exceptional communication skills, adept at translating complex technical requirements and service enhancements for diverse audiences. In-depth networking experience, including configuration, maintenance, and troubleshooting of network infrastructure to support business continuity and security. Proficient in the Microsoft 365 suite, with hands-on experience in administration, deployment, and user support for productivity and collaboration tools. ITIL certification required; advanced ITIL qualifications and a degree in IT or related discipline are preferred. Disciplined and focused, with strong problem-solving abilities and a commitment to maintaining the highest standards of compliance, security, and customer service. Candidates with experience of: IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician, may also be considered for this role.

Professional Support Lawyer - Senior Associate Location: Manchester Be the Knowledge Powerhouse Behind a Growing National Practice! At Markel Law, we're on a mission: to empower businesses, protect what matters, and help people move forward with confidence. Our clients trust us in defining moments, and we deliver with expertise, empathy, and innovation. Now, we're looking for a commercially minded, strategically driven Professional Support Lawyer (PSL) to shape the future of knowledge, learning and guidelines across our Employment team and wider legal fields. If you're a seasoned lawyer with a passion for clarity, coaching and innovative legal insight, this is your opportunity to make a tangible impact in a business that truly values people and expertise. Why This Role Matters: You'll be the engine of legal excellence across Markel Law's core practice areas - employment, litigation, casualty, commercial, and crime/regulation. This is a role where your expertise becomes a multiplier for everyone around you. You will: • Keep our 60+ lawyers at the forefront of legal and HR developments, • Ensure our precedents, toolkits and client materials remain market-leading, • Design and deliver learning that raises capability across the firm, • Shape thought leadership on workplace trends affecting thousands of UK businesses What you'll be doing: Legal Knowledge & Research: • Track and interpret new legislation, case law and regulatory updates, • Produce crisp, practical guidance notes on unfair dismissal, discrimination, TUPE, whistleblowing, redundancy and more, • Draft and maintain employment precedents, templates and toolkits, • Design and deliver an annual programme of training across levels, • Run legal update sessions and HR-focused briefings, • Create skills workshops (investigations, grievances, tribunal prep, etc.), • Own and evolve our internal know-how systems, • Ensure materials are accurate, accessible and aligned with standard process, • Draft client alerts and external briefings, • Support client training programmes and webinars, • Qualified solicitor with substantial employment law experience, • Strong grasp of tribunal and court processes, • Exceptional drafting ability and a passion for simplifying the complex, • Confidence delivering training and addressing varied audiences, • Strong organisational and project management skills We're proud of the culture we've built - one where people come first, ideas are valued and everyone is supported to grow. You'll enjoy: • Competitive salary, annual bonus + excellent benefits, • 25 days annual leave + ability to buy/sell days, • Pension, private medical & dental, life assurance, income protection, travel insurance, • Hybrid working options & genuine work-life balance, • A platform to influence a nationally recognised employment practice If you're excited by the opportunity to lead, influence and elevate our law practice, we'd love to hear from you. At Markel, we are all about the people, celebrating the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We will ensure that individuals are provided with any reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.

Senior Accounts Manager , Big 4 Firm Manchester £75,000 - £95,000 + Benefits + Bonus Do you want to lead a high-performing Accounting Services function at a Big 4 firm?Enjoy managing large-scale reporting, advisory, and cross-border engagements?Ready to step into a senior leadership role with a clear path to Director? Benefits: • Hybrid working with flexible structure, • Private medical + 24/7 virtual GP, • Six volunteering days per year, • Access to national and international project work, • Leading and reviewing complex statutory financial statements under FRS 102 / IFRS / US GAAP, • Overseeing multi-client accounting portfolios at scale, • Leading advisory projects across reporting, controls, systems, and process improvement, • Managing cross-border and multi-jurisdictional engagements, • Acting as senior point of contact for clients and internal stakeholders, • Leading quality, risk, and technical review processes, • Supporting national Accounting Services strategy and transformation initiatives, • Managing and developing managers, assistant managers, and associatesDriving business development, proposal work, and growth of the practiceTo be successful in this role, you'll need:, • ACA or ACCA qualification (or equivalent), • Significant experience in technical accounting, statutory reporting, or advisory, • Strong technical knowledge across UK GAAP / IFRS (US GAAP beneficial), • Demonstrable experience managing teams and large-scale client portfolios, • Strong commercial awareness and ability to engage senior stakeholders, • Proven track record of delivering complex accounting or project-based work, • Experience contributing to leadership initiatives, quality, or practice development, • A collaborative leadership style with a focus on coaching and developing talentBenefits:, • Hybrid working (office / home / client site blend), • Private medical + 24/7 virtual GP, • Six volunteering days per year As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Global Entity- Assistant Manager - FTSE 250 Location: Manchester (Hybrid - 3 days in office, including Thursdays) Salary: £40,000 - £45,000 (Up to £50,000 for exceptional experience) Role Type: Permanent, Full-time Sector: Global Entity Management / Corporate Secretarial The Opportunity Are you a Corporate Secretarial or Global Entity Management professional ready to step into a leadership-focused role? Our client, a highly respected FTSE 250 business, is looking for a Global Assistant Manager to join its 20-strong team in Manchester. This role is a perfect pivot for someone who enjoys the complexity of global coordination and client relationship management over heavy technical production. You will lead a sub-team of 4-5 coordinators, serving as the strategic engine behind ensuring international legal entities remain compliant across multiple jurisdictions. Key Responsibilities • People Leadership: Day-to-day management of a team of coordinators, including workload planning, performance reviews (1-2-1s) and identifying training needs, • Global Coordination: Oversee the delivery of corporate secretarial work across various time zones, ensuring all local compliance requirements are met, • Client Relationship Management: Act as the primary CRM for 3-4 medium-sized global clients, serving as their main point of contact for escalations and service excellence, • Quality Assurance: Conduct regular checks to maintain high service standards and identify trends for departmental development, • Experience: You should have 2-4 years of experience in Professional Services or Global Entity Management, • Leadership: You have a proven track record of supervising, mentoring, or managing others, • Global Mindset: You are comfortable working with international legal networks and managing diverse stakeholders, • Growth: Full sponsorship for CGI qualifications and specialised Leadership Apprenticeships, • Flexibility: A balanced hybrid working model (3 days in the office, including Thursdays), • This business is open to providing visa sponsorship for the right overseas candidate #INDMADS

Proven experience initiating, managing and delivering commercial and process improvement projects within IT transformation and strategy. Owning end-to-end delivery of commercial and process improvement projects-from initiation and business case through planning, execution, go-live and benefits reali

ServiceNow Developer Salary: £60,000 - £85,000 Bens, Perks, Healthcare options, Pension Location: Manchester (UK Wide 2-3 days onsite) About the Role Were looking for a motivated ServiceNow Developer whos excited to grow their career and make a meaningful impact by enhancing customer platforms and digital experiences. This role combines project delivery with ongoing platform development and improvement, working closely with internal technology teams and Automation Development specialists. We take a modern, collaborative approach - working together across teams and with clients to deliver high-quality solutions and exceptional customer satisfaction. Hybrid working model: This role offers a flexible blend of office, client site, and home working (not fully remote). Your Role As part of the ServiceNow delivery team, youll have opportunities to build your technical skills and contribute to successful customer outcomes. Your responsibilities will include: Designing, developing, and maintaining ServiceNow applications and modules, particularly Virtual Agent and RPA workflows Collaborating with stakeholders to translate business requirements into technical solutions Implementing and configuring ServiceNow Virtual Agent to enhance user experience Integrating RPA tools with ServiceNow to automate repetitive tasks and improve efficiency Monitoring and optimising platform performance to ensure reliability and scalability Your Skills and Experience Were looking for candidates who combine technical capability with a collaborative mindset. If you dont meet every requirement but are enthusiastic about the role, we encourage you to apply. Youll ideally bring: Understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes Experience developing and customising ServiceNow workflows and integrations Familiarity with ServiceNow Virtual Agent and/or RPA tools JavaScript development experience Strong problem-solving skills and a desire to learn and grow Security Clearance Requirements This role requires Security Check (SC) clearance . Applicants must have lived continuously in the UK for the past five years and meet additional eligibility requirements. Some roles may be restricted to sole UK nationals. Clearance eligibility will be assessed during the recruitment process. Whats in It for You? Youll be joining an organisation that values wellbeing, professional growth, and meaningful work. Access to wellbeing initiatives including Mental Health Champions and wellbeing platforms Opportunities to work on innovative digital transformation projects Exposure to a wide range of clients and industries Ongoing learning and career development support Together, we help organisations reimagine whats possible through technology.

Power BI Developer Manchester 6 month contract Inside ir35 Purpose of the Role The role is responsible for designing high quality Power BI datasets, developing scalable data models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives • Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined data lineage., • Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows., • Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls., • Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development., • Enable Gen AI and Co pilot Studio adoption by producing AI ready datasets and identifying opportunities for automation, anomaly detection, and forecasting., • Optimise BI workflows by leveraging AI for documentation, requirements capture, DAX optimisation, and natural language querying. Key Responsibilities • Design and optimise Power BI data models, schemas, relationships, and calculated fields., • Build high performance, scalable datasets in Power BI Service. Report & Dashboard Development • Develop interactive dashboards and paginated reports with strong usability, accuracy, and visual clarity. DAX & Data Transformation • Write efficient DAX measures for KPIs, time intelligence, and complex business logic., • Deliver robust data transformations using Power Query (M) and SQL-based pipelines. Data Integration & Gen BI • Integrate Power BI with Co pilot Studio and prepare models for AI agent consumption., • Build workflow automation using Power Automate. Power BI Service Administration • Manage datasets, workspaces, refresh schedules, usage monitoring, and performance optimisation. Stakeholder Engagement & Documentation • Gather business requirements and translate them into scalable BI solutions., • Collaborate with data engineers, SMEs, and product teams., • Document data lineage, business logic, and model architecture. Essential Skills & Experience • Strong expertise in Power BI Desktop, Power Query (M), DAX, and Power BI Service., • Solid SQL skills (joins, CTEs, window functions) and experience with SQL Server., • Strong understanding of dimensional modelling and data warehouse principles., • Experience building and maintaining ETL pipelines., • Excellent analytical, problem solving, and troubleshooting skills., • Strong communication skills, able to translate complex data concepts for non technical audiences. Desirable Skills • Experience with Atlassian tools (JIRA, Confluence)., • Familiarity with ServiceNow GRC and related data structures. Behaviours & Mindset • Customer-focused, delivering intuitive and value-driven reporting., • Detail oriented, ensuring strong governance and accuracy., • Collaborative and responsive, working effectively across teams., • Proactive and improvement-driven, seeking opportunities to simplify and automate. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.