Business process improvement jobs in London

If you’re a Head of Sales looking for a new challenge this role is for you! Nurchr is partnering with a peer-reviewed digital publisher for the healthcare and Pharma Industry. They have built a content community focused on delivering high-quality, peer-reviewed research on the latest pharmaceutical treatments. In this role you’ll lead a high-performing sales team, maximising productivity and achieving KPIs. Provide relentless support to close deals & exceed revenue targets. Collaborate with internal teams for exceptional client service & repeat business. Analyse data to improve processes & report to senior management. Manage the sales pipeline & optimise reporting. Key Skills: Delivered consistent sales growth: Led teams to exceed sales targets and established a repeatable, profitable sales process. B2B sales expertise: Proven ability to build relationships and communicate effectively with high-level contacts, both brand direct and agency. Strong leader: Values driven, low ego, and a talent for motivating and inspiring teams in a fast-paced environment. Great presentation and organisational skills. Hands-on approach: Thrives in a collaborative office setting, dedicated to being present and leading by example. Location: London Salary: £70-80k depending on experience + commission Office based: 5 days a week Hours: 8.30am – 5pm, Mon-Fri

Our story Norlake Hospitality Limited is a London based owner and developer of unique hospitality properties and experiences around the world. The group owns eight trading hotels, operating under The Hoxton brand in the UK, Europe and USA, a private members club in Mayfair as well as the landmark Gleneagles Hotel in Scotland. In addition to these, there is another member club & SPA recently opened in London. Once stabilized, these all put together will bring the market value of the owned assets to around $2.5bn with annual Group revenues in excess of $500m. Our sites are operated by third-party managers, with the majority falling under the remit of Ennismore, who is a world leading lifestyle hospitality brand. Both Ennismore and Norlake started their journeys together in 2012 when Norlake purchased its first hotel in London (Hoxton Shoreditch) and Ennismore was created to manage the site. Whilst Ennismore and Norlake have different ownership structures, the two companies have been close partners ever since and each are a fundamental part of the others business. The role The role sits in the finance team, reporting into the Finance Director, and responsible for the group reporting to both internal and external stakeholders. What you’ll do… ● Responsible for managing the monthly and annual consolidation process for The Hoxton & Gleneagles groups to ensure key information is provided to our internal and external stakeholders in accordance with agreed timetables. ● Manage the annual audit for the Group, including preparation of the statutory accounts and dealing with the group auditors ● Responsible for maintaining various group related deliverables including but not limited to Acquisitions, Disposals, consolidation, Fair valuation, cash flow etc ● Contribute to the ongoing process of improving the quality of key information to internal and external stakeholders. ● Leading implementation & ongoing maintenance of new accounting systems. ● Prepare briefing papers on commercial and accounting issues. ● Responsible for day-to-day accounting & audit of Parent/ Holding Company ● Management of Group Reporting Accountant. ● Ad hoc project work, as per need What we’re looking for… ● Minimum 4 to 5+ years Qualified ACA or ACCA ● Previous experience with global, multi-currency consolidations in line with UK GAAP/IFRS; you’ve been involved in delivering group monthly, quarterly and annual management and statutory financial reporting and an external audit process ● Technical proficiency in UK GAAP (FRS 102) ● Experience of managing relationships and working closely with other accounting departments ● Strong Excel Skills ● Self-starter with ability to work on own initiative and get the job done ● Continuous learner always looking to improve on the status quo ● Competent communicator of financial information to non-finance persons What’s in it for you… ● Competitive salary and bonus ● 22 days holiday (and bank holidays) ● Private medical insurance and life assurance ● Opportunities to develop and grow in a fast-paced work environment ● Pay Day Lunch

Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave

We are looking for a full time kitchen porter to join our small and growing team. Working in a busy environment ensuring the kitchen is in the best condition to produce great food. This position is an opportunity to learn the kitchen and new skills to progress to prep and chef positions. TETA’s is a family run Lebanese restaurant in the heart of Belsize village and we pride ourselves in taking care of our staff as much as our guests. We are a team and work together to make sure every day is a happy day for all team members and guests. This role would suit someone who is: ambitious and energetic have a thirst for learning, and shares their knowledge with all of their team deliver uncompromised service with high attention to detail at all times. When you join you will have access to a generous package of benefits, including: 40% off food in our restaurant, capped. Competitive pay rate Free uniform provided Free meal on shift Flexible working All of the tips goes to the team 24/7 access to employee support, not just at work but private life too; if we can help we will An optional paid day each year to use for volunteering 28 days' holiday Lots of training to develop yourself personally and professionally Endless opportunities to grow within the business We are a fun and relaxed working environment and work very hard to ensure the best for our staff Duties & Responsibilities: Cleaning FOH and communal areas before each service. Keep the pot wash clear during busy periods Follow the cleaning rota to complete deep cleans Help the chefs with food prep during down times Support packaging take away orders Clean and close down the kitchen at the end of every service. Support each other to deliver a great service Ensure the restaurant is clean and tidy at all times. Follow all health and hygiene processes. Complete necessary checks including, cleaning schedule, stock lists, prep lists, temperature checks. Efficient use of time, during down periods keeping busy to improve kitchen life. Full training will be offered. We look forward to you joining the team!

Farla Medical Healthcare Ltd is seeking a detail-oriented and organized Purchasing Assistant to join our team. The Purchasing Assistant will work closely with the purchasing manager to ensure the timely procurement of medical supplies and equipment necessary for our operations. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Assist in sourcing and purchasing medical supplies, equipment, and services according to company policies and procedures. Maintain accurate records of purchases, pricing, and inventory levels. Communicate effectively with suppliers to negotiate terms, pricing, and delivery schedules. Generate purchase orders and follow up on order status to ensure timely delivery. Collaborate with other departments to assess their procurement needs and requirements. Coordinate with the receiving department to ensure accurate and timely receipt of purchased items. Monitor inventory levels and assist in identifying opportunities for cost savings and process improvements. Assist in resolving any discrepancies or issues with purchased items, including returns and exchanges. Keep abreast of market trends, new products, and suppliers in the medical industry. Provide administrative support to the purchasing department as needed. Qualifications: Bachelor's degree in business administration, supply chain management, or related field preferred. Prior experience in purchasing, procurement, or supply chain management is advantageous. Strong computer skills, including proficiency in Microsoft Office Suite and purchasing software. Excellent organizational and time management skills with the ability to prioritize tasks effectively. Exceptional attention to detail and accuracy in data entry and record-keeping. Effective communication and negotiation skills. Ability to work independently as well as part of a team. Knowledge of medical terminology and familiarity with medical supplies and equipment is a plus. Ability to adapt to changing priorities and work in a fast-paced environment. Strong problem-solving skills and a proactive approach to resolving issues. This position offers an opportunity to contribute to the efficient operation of our healthcare organization by ensuring the timely procurement of essential supplies and equipment. If you possess the required qualifications and are looking for a challenging yet rewarding role in purchasing, we encourage you to apply.

Company Overview: We are a dynamic and forward-thinking continuous improvement Digital marketing company based in Dunstable, United Kingdom. Our mission is to empower businesses by enhancing their online presence through innovative websites and mobile applications. Position Summary: As a Website and App/Marketing Salesperson you will play a pivotal role in driving revenue growth by promoting our web and app development services. Your primary responsibility will be to identify potential clients, build strong relationships, and close deals. This position offers an exciting opportunity to earn substantial commissions based on successful sales. Key Responsibilities: 1 Prospecting and Lead Generation: Conduct research to identify potential clients who can benefit from our website and app services. Utilize phone calls, emails, and networking events to generate leads. Collaborate with the marketing team to identify target industries and niches. 2. Client Relationship Building: Engage with existing clients within an assigned territory to maintain strong relationships. Understand client needs and tailor solutions to meet their specific requirements. Provide exceptional customer service throughout the sales process. 3. Sales Presentations and Consultations: Present our website and app development offerings to prospective clients. Articulate the value proposition, emphasizing features, benefits, and competitive advantages. Address client inquiries and objections effectively. 4. Commission-Based Compensation: Client Prospecting, appointment setting, marketing and sales of digital website and mobile application products. This will be paid at 50% commission on all sales with no base salary you will gain recurring revenue for sales post execution for the lifecycle of your customers. This will enable you to build ongoing revenue each month for every customer you make a sale for. 5 Marketing Support and Resources: Leverage our rigorous marketing campaigns to attract leads. Access confirmed leads through our telemarketing department. Utilize brochures, novelties, and marketing materials to enhance sales efforts. Benefit from ongoing product training. 6 Application Instructions: Make sure your CV is testament to the great sales and marketing skills you willbring to the table As part of the shortlisting process, candidates will be requested to attend an online teams of google meeting at which point initial exploration into your CV and skills will take place and an assessment of the values you will bring to the organization Essential Experience and Skills 1. Proven sales experience in a similar role, with a track record of achieving or exceeding sales targets. 2. Strong interpersonal and communication skills, both written and verbal. 3. Ability to build and maintain relationships with clients and colleagues. 4. Excellent negotiation and closing skills. 5. Self-motivated with a results-oriented mindset. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work independently and as part of a team.

As a marketing assistant focusing on distributing flyers and business cards to collect five-star reviews and increase visibility on Google, her role involves several key responsibilities: Flyer and Business Card Distribution: She will be responsible for physically distributing flyers and business cards in strategic locations frequented by the target audience. This could include busy shopping centers, community events, or relevant local businesses. Collecting Five-Star Reviews: Her task will involve encouraging satisfied customers to leave positive reviews on platforms like Google. This might entail reaching out via email, phone calls, or in-person interactions to request feedback and guide customers through the review process. Increasing Google Visibility: This aspect of her role requires her to employ various strategies to enhance the business's presence on Google. This could involve optimizing the Google My Business profile, ensuring accurate business information, responding to customer reviews promptly, and implementing SEO tactics to improve search rankings. Engaging with the Community: Building relationships with the local community is essential. She might attend local networking events, collaborate with other businesses, or participate in community outreach programs to raise awareness of the business and foster positive relationships. Enhancing Skills: In addition to her core responsibilities, she can dedicate time to further developing her marketing skills. This could involve online courses, workshops, or self-directed learning to stay updated on the latest marketing trends and techniques. Overall, her role as a marketing assistant is crucial for increasing brand visibility, fostering positive customer relationships, and ultimately driving business growth through effective marketing strategies.

If you’re an experienced roofer looking for a different challenge, within the roofing industry, this hiring ad is for you. WHO ARE WE Robur Construction is a new-age roofing/construction business based in SW London. We are on a mission to help homeowners receive quality new roofs they can trust, whilst receiving a world class customer experience. We aim to do this by bringing a new age perspective to the roofing industry, combining engineering backed workmanship with unrivalled customer care and communication. We are focusing purely on re-roofs and are looking to become the go-to company in SW London for this type of roofing work. Being 100% upfront, we are a very new company - we’ve only just launched this year and are subsequently on the hunt for an experienced roofer to join our team quickly, as we find our feet in the market. To talk you through our current state, here’s a bit about our company vision and our team’s track history, so you understand why this is a different project to most that you see online… Firstly, we’ll introduce you to our two Founders, Christian and Grizel. Christian has helped scale over 60 home improvement companies across the UK to 6 or 7 figures in annual revenue, including 3 roofing firms to 7 figures - through his Lead Generation, Sales and Growth Consultancy for trade businesses in the UK. He understands the roofing business model inside-out. Grizel comes from a prestigious construction & engineering background; with a masters degree in civil engineering, she spent the last 2 years working as a structural engineer at one of the world’s top engineering firms (Arup), on some of the world’s most exciting engineering projects. She has also recently become an accredited roofer and tiler. With Christian’s vast experience scaling Roofing companies through his other business, and Grizel’s impressive background in working on some of the world’s largest construction projects, the vision for Robur is to scale to 7 figures within the next 6-12 months, whilst bringing Londoners a youthful, modern and customer centric experience, that is hard to find in the current roofing market. Although this vision & cohesion of Founder skill sets sets Robur apart from your typical roofing company, the project does lack one critical area currently that we’re looking to solve… Having someone on the team who has many years of experience as a roofing professional, who’s been battle tested on-site, who’s ready to step into the fold as a leader, and bring a wealth of practical industry knowledge to the team. If the above does not excite you, please do not apply. Here is an outline of the role and the type of person we are looking for. JOB DESCRIPTION The core of the role is to be the roofing leader on site. Not only does this involve getting your hands dirty to complete re-roofing projects, but also being the person responsible for making sure the team works accurately and efficiently, so that the projects are completed to ‘review getting’ standard, and are finished on time, every time. As well as being the lead on site, another crucial aspect to the role will be to act as an internal consultant, working closely with our two founders. You will bring crucial on-site technical knowledge/experience to the table, that bridges the gaps in our otherwise widely experienced founders’ knowledge base. Overall, the best candidate for this role will lead their jobs on site to completion all whilst maintaining a high quality of work, good time management, quality leadership, and clear communication with their team, clients and company directors. The application code word is “mitre”. As you can see, there is a lot of responsibility for the right candidate. If your skill set does not align with the above skill set, please do not apply. This local position is full-time, Mon-Fri. This is a critical position within the business, as such, we host a rigorous, 4-part application process. RESPONSIBILITIES Working closely with the Founders to achieve the company vision. Leading the team on site. Making sure projects are completed on time. Making sure projects are finished to the highest standard possible. Communicating positively and effectively with customers where necessary. Consulting with the Founders on roofing topics. Getting to site on time. REQUIREMENTS (EXPECTED STRENGTHS) Proven track record of successfully leading a team to complete re-roofing projects on time and to high standards. All necessary on-site skills to complete re-roofs & flat roofing projects. Has been roofing for a minimum of 7 years. Has a proven track record of leading roofing teams successfully for a min of 3 years. Clean UK driving licence to commute to site when needed. Able to work Mon-Fri on site in SW London. Strong communication skills for clients and team members. Comfortable working outside in wind, rain or shine. Preferred but not required: has run their own roofing company. Preferred but not required: has a roofing gang. COMPENSATION £42,000-£62,500 Paid Holiday Loyalty bonuses Punctuality bonuses Performance bonuses For the right candidate we will build roofing teams beneath them - promotion opportunity. FINAL THOUGHTS The person who steps into this role will be helping us build Robur from the ground up and as a result will be stepping into an environment full of challenge, responsibility and a whole lot of fun. This will be a different role to most available on the market, as you will be a key figure in the company, not only carrying out traditional roofing tasks but also helping the Founders to build a truly great company. We’re looking for someone to fill this seat long term, who is bought in on the vision and ready to help us build. The right person will be excited by this opening, and up for the challenge. If this does not sound like something that aligns with your career vision, please do not apply. IMPORTANT We randomly drug test. Our team will review your application and get back to you shortly. We look forward to hearing from you! Job Type: Full-time Salary: £42,000.00-£62,500.00 per year Benefits: Company events Schedule: Monday to Friday Supplemental pay types: Bonus scheme Loyalty bonus Performance bonus Work Location: In person

Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!

The job duties and responsibilities includes: · develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within customer services departments; · discusses customer responses with other managers with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users. Distributing duties to the rest of the team and checking on progress, including Checking of jobs, filing etc. Assigning new customers to Customer Service Representatives Reviewing of customer complaints and working with the Quality team to outline preventative action and ensure rolled out, identifying trends and action plans for reduction. Support for the rest of the team Attend production meetings, Management meetings, customer specific meetings Support Site Lead via reporting and day to day site activities Working closely with all other departments to ensure smooth and efficient running of the site Present at site audits where required As a Customer Service manager, the skills required are: · Ability to understand processes of dry-cleaning business quickly and effectively and strong competencies in dry cleaning business. · Excellent understanding of customer service management procedures in the relevant industry. · Proficient knowledge of inventory and inventory controls. · Outstanding communication skills, both written and verbal. · Outstanding leadership, organizational, multitasking, and problem-solving skills. · Available to work extended hours. · Proficiency with customer service management and policies · Excellent problem-solving skills and leadership qualities · Ability to deliver effective feedback, both written and verbal · Strong and disciplined leadership. To be able to demonstrate execution of rapid change-management programmes with high levels of people “complication and challenge.

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.