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As we continue to grow, we’re excited to offer a fantastic opportunity for an experienced Operations Manager to join our team! We’re looking for an Operations Manager to support the effective day-to-day running of our operations while also leading cross-functional projects that drive improvement and change. Reporting to the Senior Operations Manager, you’ll balance operational delivery with structured project management, ensuring both “business as usual” and project work are planned, prioritised, and delivered effectively. This is a hands-on leadership role, requiring confident decision making, strong stakeholder management, and the ability to adapt quickly when priorities shift. What you’ll be doing You’ll take accountability for operational performance and site standards, including: • Leading daily and weekly operational planning, ensuring workflow is prioritised and resourced effectively, • Managing, coaching and developing Team Leaders and Supervisors to deliver consistent performance, • Acting as a senior escalation point for operational issues, service risks and site incidents, • Monitoring performance and driving improvements across productivity and service quality, • Managing facilities activity including repairs, maintenance and refurbishment work, • Sourcing and managing quotes/tenders and coordinating contractor activity on site, • Managing supplier and contractor relationships, ensuring compliance with site rules and H&S standards, • Supporting site security arrangements and maintaining a safe, well-run working environment, • Identifying inefficiencies, implementing practical solutions and embedding sustainable change, • Leading cross-functional projects from planning through to delivery, ensuring actions, timelines and outcomes are tracked, • Providing clear updates to senior leadership on progress, risks, performance and delivery against objectives About you To succeed in this role, you’ll be an experienced operational leader with a structured, proactive approach, alongside: • Proven experience in an operations or delivery-focused role within a fast-paced environment, • Strong people leadership skills, with experience managing Team Leaders and Supervisors, • Confident managing third-party suppliers, contractors and facilities-related activity, • Strong planning and prioritisation skills, with the ability to adapt quickly when priorities change, • Experience delivering projects and improvements across multiple teams and stakeholders, • A practical, hands-on approach with a continuous improvement mindset, • Strong communication skills with the confidence to challenge, influence and drive accountability Qualifications • ILM or CMI Level 5 or equivalent, • IOSH and/or NEBOSH certification, • Lean / Six Sigma and/or Prince2 (desirable) Why join Gear4music? This is an opportunity to play a key role in a growing, international e-commerce business, where well-run operations really matter. Based at our York headquarters, you’ll have real ownership, variety in your day-to-day work, and the chance to make a visible impact on how our sites and operations continue to evolve. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: • Generous discount scheme across our full range of music and home entertainment products., • Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas., • Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’., • Free car parking with access to electric charging points Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made. If this sounds like the role for you, we’d love to hear from you.

Who Are We? Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories. Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate. Who Are You? You’re a sharp, thoughtful, and organised Product Manager with a passion for technology and process improvement. You love asking the right questions, spotting bottlenecks, and figuring out how things can be done better, faster, smarter. You thrive in fast-paced, collaborative environments and enjoy solving real-world problems. You’re a confident communicator who can bring together technical and non-technical minds to drive tangible change – and you're excited to make a serious impact on how we work. Your Mission Sitting within the Tech Team’s product management function, You’ll play a key role in enhancing operational efficiency. Your job is to act as the bridge between technical teams, business stakeholders, and third-party vendors, helping us design and implement solutions that drive real results. You will: • Gather, document, and analyse complex business requirement., • Translate business needs into clear, actionable technical specifications., • Work with technical SMEs to understand our current technical set up, identifying areas of particular complexity and challenge., • Analyse and model current and future processes, identifying opportunities for efficiency and improvement., • Work closely with developers, external partners and infrastructure teams to deliver scalable technical solutions., • Support project delivery using Agile practices – contributing to sprint planning, retrospectives, and stakeholder demos., • Drive test planning and UAT, ensuring business goals are met before solutions go live., • Proactively communicate project progress, blockers, and outcomes to stakeholders at all levels., • Act as a champion for continuous improvement, working across departments to reduce manual processes and increase operational efficiency. The Technical Bits We don’t expect you to code – but you’ll need to be technically fluent enough to hold your own in discussions with developers, product teams, and vendors. Here’s the sort of experience we’re looking for: • Demonstrable experience as a Product Manager, Business Analyst, Systems architect, or similar role (3+ years)., • Experience with warehouse management systems (WMS), operational systems, or logistics platforms., • Familiarity with business analysis tools (e.g. JIRA, Confluence, Visio, Lucidchart)., • Understanding of the software development lifecycle (SDLC) and Agile methodologies., • Comfortable working with technical documentation, workflows, and data models., • Experience with WMS platforms, Logistics technology, or e-commerce back-office functions is highly desirable. Bonus points for: • Experience in systems/process transformation in a logistics, warehouse or retail operations environment. Why Us? Because we actually care. No, really. We're not about flash perks or empty promises. We’re about giving you the space, support, and flexibility to do your best work, grow in your role, and feel valued along the way. From wellbeing resources and mental health support to properly planned progression paths – you’ll be part of a culture that values honesty, collaboration, and impact. You’ll work with real people solving real challenges – not stuck in endless meetings or writing reports no one reads. You’ll get to shape how we work and play a key part in building solutions that scale with our business. We’re a flat team – our directors sit with the teams, and everyone has a voice. Critiquing your boss is allowed. Encouraged, even. Our Head Office and UK warehouse operations are based in York, so that’s where you’ll spend the majority of your time, but there will be opportunity for hybrid working and flexible hours, depending on your circumstances. What We Will Offer • Great pay – and it’s always on time., • No expectation of long hours. We respect your time., • A personal development plan and regular 1:1s., • Your choice of Mac or Windows Laptop, • Health Assured Employee Assistance Programme., • A generous staff discount scheme., • Flexible hours and no dress code., • Mental health first aiders., • A strong learning culture with support for external training. And the usual good stuff: • Cycle to work scheme., • Eyecare vouchers., • Company pension scheme., • Employee referral bonuses. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

We are working with a well-established and growing professional services business in York to recruit an Assistant Accountant into their expanding finance team. This is a broad, hands-on opportunity offering exposure across management accounting, reporting and payroll, with strong support for ongoing study and career progression. This role is ideal for someone looking to develop their technical skillset in a collaborative environment where ideas are encouraged, and continuous improvement is part of the culture. You will work closely with the Finance Manager, taking ownership across key finance processes while building into a well-rounded finance professional. Key responsibilities Supporting month-end close, journals and balance sheet reconciliations Preparing financial reports and performance analysis Completing income and WIP reconciliations Processing payroll, handling reconciliations and employee queries Supporting audit and compliance requirements Mentoring and supporting a finance apprentice Identifying and delivering process and systems improvements About you Previous experience across payroll and transactional accounting Currently studying AAT Strong Excel capability including Pivot Tables, VLOOKUP and SUMIF Highly organised with excellent attention to detail Confident, proactive and comfortable taking responsibility TPBN1_UKTJ

Operations Manager Location : York - Holgate HQ Department : Operations Salary : Dependent on Experience Hours: 39.5 Contract Type: Permanent As we continue to grow, were excited to offer a fantastic opportunity for an experienced Operations Manager to join our team! Reporting to the Senior Operations Manager, youll balance operational delivery with structured project management, ensuring both business as usual activity and project work are effectively planned, prioritised, and delivered to a high standard. This is a hands-on leadership role, requiring confident decision making, strong stakeholder management, and the ability to adapt quickly when priorities shift. What youll be doing Youll take accountability for operational performance and site standards, including: Leading daily and weekly operational planning, ensuring workflow is prioritised and resourced effectively Managing, coaching and developing Team Leaders and Supervisors to deliver consistent performance Acting as a senior escalation point for operational issues, service risks and site incidents Monitoring performance and driving improvements across productivity and service quality Managing facilities activity including repairs, maintenance and refurbishment work Sourcing and managing quotes/tenders and coordinating contractor activity on site Managing supplier and contractor relationships, ensuring compliance with site rules and H&S standards Supporting site security arrangements and maintaining a safe, well-run working environment Identifying inefficiencies, implementing practical solutions and embedding sustainable change Leading cross-functional projects from planning through to delivery, ensuring actions, timelines and outcomes are tracked Providing clear updates to senior leadership on progress, risks, performance and delivery against objectives About you To succeed in this role, youll be an experienced operational leader with a structured, proactive approach, alongside: Proven experience in an operations or delivery-focused role within a fast-paced environment Strong people leadership skills, with experience managing Team Leaders and Supervisors Confident managing third-party suppliers, contractors and facilities-related activity Strong planning and prioritisation skills, with the ability to adapt quickly when priorities change Experience delivering projects and improvements across multiple teams and stakeholders A practical, hands-on approach with a continuous improvement mindset Strong communication skills with the confidence to challenge, influence and drive accountability Qualifications ILM or CMI Level 5 or equivalent IOSH and/or NEBOSH certification Lean / Six Sigma and/or Prince2 (desirable) Why join Gear4music? This is an opportunity to play a key role in a growing, international e-commerce business, where well-run operations really matter. Based at our York headquarters, youll have real ownership, variety in your day-to-day work, and the chance to make a visible impact on how our sites and operations continue to evolve. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a Mindful Employer. Free car parking with access to electric charging points Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made. If this sounds like the role for you, wed love to hear from you. As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We are more than just a retailer. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. Our passion for music drives us to constantly innovate and improve our offerings, and we are always looking for talented individuals who share our vision. REF-226 576 TPBN1_UKTJ

Continuous Improvement Manager East Riding of Yorkshire Food Manufacturing £55,000 You know that feeling when you spot something broken and cant unsee it. The wasted step. The clunky handover. The process that works but shouldnt. If youre the kind of person who naturally asks why do we do it like this? and actually enjoys fixing the answer, this role will feel very familiar. This isnt a CI role where you live in PowerPoint and hope someone else delivers the change. This is a hands-on role where you lead it, embed it, and see the results on the floor. In this standalone role, Youll be trusted to shape how continuous improvement really works across the site. Not as a side project. Not as a slogan. As part of how the business runs every day. What youll actually be doing Acting as the site expert for continuous improvement, coaching teams and building capability, not dependency Identifying where time, money and effort are being wasted and doing something about it Using data properly to prioritise improvements and track whats genuinely working Leading projects that directly impact labour, materials and overheads Creating a culture where people take ownership of safety, quality, service, cost and performance, not wait to be told In short: youll help the site move faster, think clearer and operate better. What were looking for Solid experience in continuous or process improvement Someone who can influence, challenge and bring people with them Proven experience leading cross-functional change Strong working knowledge of Excel, PowerPoint and Word A self-starter who doesnt need a rulebook to add value An eye for detail and a low tolerance for inefficiency Experience in food manufacturing is preferred, but not essential. If youve led real hands on improvement in a manufacturing environment, youll find your feet quickly. Why this role? Because your work will be visible. Because your ideas will be listened to. Because improvement wont stop at the suggestion box. If you want a role where you can leave things better than you found them, this ones worth a closer look. Apply Below. TPBN1_UKTJ

R&D (Research and Development) Technician York based with occasional travel to other Valeo Sites Working Monday to Friday 8am - 4pm Salary £25000 to £28000 depending on skills and experience Are you curious, hands-on, and passionate about food? Were looking for someone to step into a key role as R&D Technician in our sweets Innovation team, based at our York site, with occasional travel and overnight stays at our other sites. The R&D Technician is responsible for supporting the R&D Team to achieve successful launch of new products for both brand and ROB, adhering to all customer requirements (for both our internal Branded products and external retailer own brand (ROB) as the product briefs dictate. Additionally, this role will supportthe assessment of products over shelf life and recordproduct attributes through a shelf-life testing regime for new or existing product launches on the database as well as the maintenance of all internal documentation as appropriate to adhere to our R&D procedures. Our R&D Technicians support our R&D Academy by ensuring trials run smoothly, ingredients are managed efficiently, and high-quality samples are produced. Your key responsibilities will include: R&D Academy Support Prepare for R&D Academy trials, including ingredient information gathering, approval processes, and loading data into internal systems. Manage ingredient inventory: ordering, labelling, logging in the R&D database, replenishing stock, and organising disposal. Order and track new raw materials for trials. Gather raw materials from inventory and factory areas, including weighing and preparing ingredients. Support the execution of Academy trials and operate Academy equipment as required. Produce samples for R&D projects and ensure full clean-down after trials. Post-Trial Activities Pack and label samples for internal and external stakeholders. Organise physical and chemical product testing and characterisation. Ship samples to customers and internal teams. Organise and run tastings, shelf-life testing, and through-life evaluations, documenting results and preparing reports. Arrange nutritional testing, ship samples, and record results. Benchmark market products, maintaining detailed records, photographs, and data. Support the R&D team with preparation and setup for customer visits. F actory Trial Support Assist with planning, preparation, and execution of factory trials across any of our six confectionery sites. Carry out post-trial activities including sample packing, labelling, testing coordination, and reporting. Support tastings, shelf-life testing, and nutritional testing following factory trials. Other Responsibilities Conduct store checks for research purposes and purchase raw materials or competitor products for benchmarking. Maintain high hygiene standards and housekeeping across the R&D kitchen and storage areas. Provide general administrative support to the R&D team and assist with ad-hoc duties as required. Qualifications Our R&D Technician will have: Experience in food manufacturing, ideally within new product development or R&D environment (desired but not essential). Familiarity with food process technologies and their application (desired but not essential). Strong communication skills written, verbal, and presentation. Ability to interact successfully across all levels of the business. Proficiency in key IT applications including Excel, Word, and PowerPoint. Full, clean driving licence. Passion for food and a genuine interest in food-related innovation. Strong attention to detail with excellent organisational skills. Flexible, forward-thinking, and able to adapt in a fast-paced, dynamic environment. Positive, willing attitude with a desire to learn and develop, demonstrating a Personal Best mindset. Good team player with adaptability to operate at all levels of the organisation. Numerate and commercially aware. Ability to embrace change and contribute to continuous improvement. Additional information What we offer you in return Salary of £25000-28000 depending on skills and experience Monday to Friday 8-4 Excellent Career Opportunities Matched pension scheme up to 10% Death in service Cycle to work scheme Retailer discount platform Staff discount And plenty more! Company Description At Valeo Foods UK we bring together a family of much-loved UK food brands supported by the scale and ambition of a global investment partner. From Kettles bold crunch to Rowses natural sweetness, through to Matthew Walker and Barratt Sweets, our portfolio blends heritage, craft and category-leading innovation. Alongside our branded portfolio, we are also one of the UKs largest suppliers of private label products, partnering with major retailers to deliver quality and category expertise that meets the needs of millions of households every week. As a business, were on a journey of transformation. Were strengthening our operations, driving quality and investing in our people. Its an exciting, fast-moving environment where heritage meets new thinking, and where every colleague contributes to shaping the future of food across the UK. Join us and play your part in building the next chapter of some of Britains most loved brands. If you're ready to make your mark in the snack world, apply now! We're excited to meet you and welcome you to the Valeo Foods UK family. TPBN1_UKTJ

Safety, Training and Compliance Manager Location : York - Clifton Moor Department : Operations Salary : Dependent on Experience Hours: 39.5 Contract Type: Permanent Are you passionate about developing people and making a real difference in a fast-moving logistics environment? If so, were looking for a proactive, hands-on Safety, Training & Compliance Manager to lead Health & Safety, training, and compliance across Gear4musics logistics and distribution operations. Youll work closely with leaders and teams across the business to build and embed a positive, practical safety culture that supports how we work every day. About us As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We are more than just a retailer. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. Our passion for music drives us to constantly innovate and improve our offerings. What youll be doing In this predominantly logistics-focused role, youll take ownership of Health & Safety, training, and compliance across our warehouse and distribution sites, ensuring standards are clearly defined, consistently applied, and continuously improved. Leading day-to-day Health & Safety activities across warehouse operations, including inspections, audits, and site walks Producing, maintaining, and enforcing all warehouse Health & Safety and training documentation, including SOPs, safe systems of work, guides, and training materials Reviewing and updating risk assessments in line with operational changes Investigating incidents and near-misses, identifying root causes, and driving corrective and preventative actions Designing, delivering, and coordinating warehouse inductions, refresher training, and toolbox talks Managing training matrices, certifications, and competency sign-off Ensuring compliance with UK Health & Safety legislation, including HSWA, COSHH, PUWER, LOLER, RIDDOR, and Fire Safety Supporting internal and external audits, contractor compliance, and continuous improvement initiatives Coaching and advising managers, partnering closely with Operations, HR, and Facilities to embed safe working practices This role will see you work across our three sites, supporting teams at Holgate and Clifton Moor in York, as well as our new distribution centre in Sherburn in Elmet. Your skills and experience: what were looking for 35+ years experience in a Health & Safety / Compliance role, ideally within a warehouse, logistics, or distribution environment Proven experience producing and delivering Health & Safety training and managing compliance systems Strong working knowledge of UK Health & Safety legislation Confident communicator, able to influence and challenge at all levels NEBOSH General Certificate (Diploma strongly desirable) IOSH Managing Safely Level 3 Award in Education & Training (AET) (formerly PTLLS) Train the Trainer certification First Aid, Fire Risk Assessment, Manual Handling, DSE, or ISO 45001 experience Nice to have CMIOSH / GradIOSH / TechIOSH or IIRSM membership CIPD Level 3 or 5 Learning & Development Practitioner qualification What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a Mindful Employer. Free car parking with access to electric charging points Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made. As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We are more than just a retailer. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. Our passion for music drives us to constantly innovate and improve our offerings, and we are always looking for talented individuals who share our vision. REF-226 453 TPBN1_UKTJ

Process Improvement Engineer The Opportunity: Are you a seasoned Process Improvement Engineer who can read and interpret mechanical drawings and work across all areas of design and production to make recommendations change? We can offer a varied and interesting role in a niche automotive engineering

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