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About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role: The Junior Data Analyst will play a key role in supporting the FP&A team by providing high‑quality data analysis, reporting and insights to help drive informed decision‑making across the business. The role involves hands‑on work with data, including using SQL to extract, transform and analyse datasets from multiple systems, building and maintaining Power BI reports and ensuring data is structured, accurate and suitable for analytical use. Operating in a fast-paced environment, the role offers exposure to senior stakeholders, evolving commercial priorities and value‑creation initiatives. This role suits someone with strong technical curiosity who enjoys solving problems through data, tooling and experimentation. Key responsibilities include: Data Management & Analysis • Write and maintain SQL queries to extract, transform and analyse data from multiple internal systems, • Build and maintain structured data models to support reliable reporting and downstream analysis, • Perform trend, variance, and root‑cause analysis to identify drivers of performance and emerging risks or opportunities Reporting & Business Insights • Support creation and ongoing maintenance of performance dashboards, • Develop automated reports and visualisations that improve reporting efficiency and insight quality, • Provide ad‑hoc analysis across KPIs to support operational and commercial decision making FP&A Support • Assist with budgeting and forecasting and periodic re-forecasts, • Maintain and update financial models to support planning and performance tracking, • Support scenario and sensitivity analysis to assess the financial impact of key assumptions and business decisions, • Help validate and translate Finance team requirements to Business Systems team Process Improvement • Identify opportunities to improve reporting efficiency and data quality, • Standardise data definitions and templates to ensure consistency, • Support the implementation of new analytics tools and processes We're looking for: • A relevant degree (or equivalent) in data, analytics, mathematics, economics, finance or a related field, • A strong analytical mindset, with proficiency in Excel and experience SQL or Python to interpret and work confidently with datasets, • Proactive and curious, with a naturally inquisitive approach to data and a commercial mindset that helps translate analysis into meaningful business insight, • Highly organised and detail‑focused, with the ability to prioritise effectively and work accurately while handling multiple requests, • A collaborative team player, comfortable working closely with colleagues across FP&A, Finance and the wider business Desirable experience: • Experience using BI tools such as Power BI, Tableau, Qlik or QuickSight, alongside exposure to FP&A or financial reporting, • Experience working in a high‑growth or fast‑moving environment In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)

Service Centre Team Leader (Customer Service / Operations) Location: Farnborough Business Park (Office-based role) Working pattern: 4 days on / 4 days off shift pattern (Rotating shifts, 7am-7pm / 7pm-7am) Hours: 38.5 hours per week Job type: Full time, Permanent Competitive salary + Shift allowance + Overtime + Full training - 25 days annual leave Telent are looking for an experienced Service Centre Team Leader to join our growing 24/7 Service Centre operation based at our Farnborough office. This role sits within the same division as our Service Desk Analysts and plays a critical leadership role at the heart of our service delivery function. The Service Centre operates as a single point of contact for a wide range of customers, supporting incident management, coordination, customer communication and service performance. As a Service Centre Team Leader, you will lead the Service Desk Analyst team on shift, act as a point of escalation, and ensure services are delivered in line with agreed SLAs, KPIs and operational processes. This is a people‑focused leadership role, not a technical IT role. Experience in retail, customer service, service centres, contact centres or call handling environments is highly welcomed. THIS IS A SHIFT-BASED ROLE - 4 days on / 4 days off, working 11-hour rotating shifts: 7am-7pm (days), and 7pm-7am (nights). The role is office-based in Farnborough, therefore candidates must be commutable to the office (typically within a 20‑mile radius of GU14 7DL). Service Centre Team Leader - What you'll do Lead and support the Service Centre team while on shift, ensuring smooth and effective service delivery Act as the primary escalation point for customer issues, incidents and service concerns Take ownership of major incidents out of hours, coordinating internal teams and stakeholders through to resolution Ensure incidents, requests and queries are logged accurately and managed effectively Monitor call queues, workloads and resource levels to maintain service continuity Drive performance against SLAs and KPIs, escalating risks where targets may not be met Line manage team members, including 1:1s, coaching, performance management and development planning Manage rotas alongside other Team Leaders, including holiday planning and coverage Support continuous improvement initiatives to enhance customer experience and operational efficiency Provide cover for senior operational colleagues where requiredService Centre Team Leader - Who you are You are a confident, people-focused leader with a strong background in customer service or operational environments. You are calm under pressure, comfortable managing escalations, and motivated by delivering a high-quality customer experience. This role does not require a background in IT, Networks, Cloud, Cyber or ICT. Instead, we are looking for someone who brings: Strong customer handling experience Team lead experience A proactive, solutions-focused mindset Confidence leading teams on shift and making decisionsFull training will be provided on Telent systems, processes and services. Service Centre Team Leader - Key requirements Previous experience in a customer service, service centre, contact centre, call centre or operational environment Experience supervising, leading or mentoring others (formal line management desirable, but not essential) Confident communication skills, including handling escalations and difficult conversations Ability to prioritise, multi-task and remain effective in a fast-paced, 24/7 environment Comfortable working rotating days and nights on a 4 on / 4 off shift pattern Competent using Microsoft Office tools (Word, Outlook, Teams, Excel) Eligible for SC (Security Clearance) - including meeting minimum UK residency requirements Able to commute daily to FarnboroughDesirable (but not essential): Experience in service desk, triage or incident-based environments Previous rota or resource planning responsibility ITIL awarenessTelent - What we offer A career at Telent gives you the opportunity to work across customers, services and teams while developing leadership skills in a supportive, inclusive environment. We offer: Ongoing training and career development Company matched pension Flexible benefits portal Family-friendly policies Occupational health & wellbeing support Discounts via the Telent Reward schemeAbout Telent Telent is a leading UK technology company specialising in the design, build, support and maintenance of the UK's critical digital infrastructure. Our work supports essential services across transport, emergency services, defence and telecommunications. We are guided by our core values: Be Inclusive Take Responsibility Be Collaborative Be Customer Focused

Commercial Finance Analyst (Rebates & Incentives) Bracknell (4 days onsite, 1 day WFH) 12-Month Contract - Extednable £23.99 per hour (approx. £46-47k equivalent) We're currently recruiting for a Customer Incentive Plan (CIP) Analyst to join a leading global organisation with a strong presence in commercial finance and operations. This is an excellent opportunity to work in a collaborative, fast-paced environment, partnering closely with sales and finance teams to manage and optimise customer incentive programmes. The Role As a CIP Analyst, you will be responsible for managing customer incentive agreements such as rebates and discounts. You'll ensure these are accurately set up, tracked, and reflected in financial systems, supporting both financial control and business decision-making. Key Responsibilities Manage end-to-end Customer Incentive Plan (CIP) processes Support Sales teams with agreement setup and budgeting in SAP Monitor and analyse accruals related to customer incentives Lead finance and business reviews related to incentives Oversee agreement close-outs and release of unused budgets Collaborate with cross-functional teams including Finance, Accounting, Tax, Legal, and Sales Communicate financial insights clearly to non-finance stakeholders Requirements Degree in Finance, Economics, or a related field Minimum 3 years' experience in Finance, Accounting, or similar Strong analytical and numerical skills Fluent in English Desirable Skills Strong communication skills with the ability to simplify complex topics Experience with SAP or similar financial systems German language skills (advantageous) Accountancy qualifications (or working towards) Working Pattern Hybrid: 4 days onsite in Bracknell, 1 day working from home Why Apply? Work within a global, well-established organisation Gain valuable experience in commercial finance and incentives Exposure to cross-functional teams and stakeholders Competitive day rate with strong earning potentialECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy

Vacancy: Customer Incentive Plan (CIP) Analyst Location: Bracknell (4 days in the office, 1 day remote) Contract Length: 12 months initially Start Date: ASAP (ideally June start) Pay Rate: £23.99 per hour Working Hours: Full-time About the Role We are currently recruiting for a Customer Incentive Plan (CIP) Analyst to support the Finance and Sales organisations across the region. The successful candidate will play a key role in managing Customer Incentive Plan processes, working closely with Sales, Finance, and cross‑functional stakeholders to ensure accurate budgeting, accruals, and financial reporting. Key Responsibilities Manage all Customer Incentive Plan (CIP) related processes Support Sales teams with CIP agreement setup and budgeting using SAP and related systems Steer accrual procedures and analyse accrual positions Lead CIP‑related finance and business reviews Manage CIP agreement close‑outs and budget releases Release accruals into the P&L in line with finance requirements Discuss complex CIP and accrual scenarios with Sales and Finance stakeholders Collaborate with Accounting, Tax, Legal, and Customer Issue Resolution teams as required Confidently explain financial impacts and processes to non‑finance audiences Skills & Experience Required Essential: Strong analytical skills with good numeracy and finance capability Fluent English (written and verbal) Minimum of 3 years' experience in finance, accounting, or a similar analytical role Ability to operate confidently in a complex, collaborative environment Strong stakeholder management and communication skillsDesirable: German language skills (a strong advantage - many stakeholders are Germany‑based) University degree in Economics, Finance, Accounting, or a related field Accountancy qualifications Previous experience working with incentive plans, accruals, or SAP About You You will be a confident communicator who can break down complex financial topics and work closely with the Sales teams and other non‑finance stakeholders. You'll be comfortable working in a fast‑paced, matrix environment and keen to learn the clients Consumer Business Group (CBG) and ways of working. Candidates from a range of industries are welcome, provided you have a strong finance foundation and a willingness to learn. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A financial services firm in Greater London is seeking an experienced Lead Business Analyst responsible for managing the implementation of credit and investment systems.

Business Systems Analyst – SS&C Technologies. Deliver Business Systems Analysis output to high‑quality deliverables that increase business value and align with the strategic product direction. Business System Analysts in the role typically have more than 5 + years of formal technical analysi

Position Summary:**The Business Systems Analyst is responsible for collaborating with business stakeholders to gather and document detailed requirements, creating comprehensive system design specifications for new systems or enhancements. They evaluate emerging technologies, providing recommendation

We are a client-centric, relationship-based business. Columbia Threadneedle is a people business, and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. Our unwavering focus on our clients and strong financial foundatio

Responsibilities include managing project plans, stakeholder collaboration, and vendor management, ensuring all systems meet business needs and quality standards. The candidate must possess a degree in Computer Science or IT and at least 5 years of relevant experience in project management and busin

A leading healthcare firm is seeking a Business Systems Analyst – Integration, Process & Automation to enhance system integration and drive process improvements. The ideal candidate will have at least 3 years of experience in a similar role, strong analytical skills, and a background in multiple i

A global architectural practice in Greater London seeks a Business Systems Analyst to enhance core systems and optimize workflows.

We’re looking for an Internal Business Systems Data Analyst to join our Business Systems team, helping to ensure our internal systems are powered by reliable data and meaningful insights. You’ll work closely with the Internal Business Systems Lead and teams across the business to gather data req

As a Senior Business Systems Analyst, you’ll sit at the intersection of data, technology, and client strategy—ensuring customer and transaction data is accurately onboarded, automated, and optimised within our data warehouse ecosystem. Business Analyst, Data Solutions Engineer, or similar role.

A professional services firm is seeking a Business Systems Analyst to support and optimise key applications.

As a Senior Business Systems Analyst, you’ll sit at the intersection of data, technology, and client strategy—ensuring customer and transaction data is accurately onboarded, automated, and optimised within our data warehouse ecosystem. Business Analyst, Data Solutions Engineer, or similar role.

As a Senior Business Systems Analyst, you’ll sit at the intersection of data, technology, and client strategy—ensuring customer and transaction data is accurately onboarded, automated, and optimised within our data warehouse ecosystem. Business Analyst, Data Solutions Engineer, or similar role.

A leading multimedia company in Greater London offers an exciting opportunity for a graduate to join their Central Operations team.This role provides real management responsibilities and a fast track to career growth.Candidates will gain experience in various media sectors and work closely with top

The Business Analysis Lead (Data Warehouse) role combines technical skill with client-facing duties within the Engineering department.

Customize and Configure Business Systems: create and customize systems and integrations to provide solutions to business problems for the following - Retail, Distribution, Supply Chain, Logistics and more. Knowledge of concepts related to business systems integration to NetSuite: iPaaS, API, partner

A leading investment firm in Greater London is seeking a Technology Business Analyst. The role involves diving into business processes and collaborating with stakeholders to implement technical requirements.

As a Lead Business Analyst, you will play a crucial role in our Engineering department. At Epsilon, the Business Analysis Lead (Data Warehouse) role offers an outstanding chance to combine technical skill with client-facing duties.

As we scale our business and prepare for accelerated product-led growth, we are looking for a proactive and experienced individual to take on a hybrid role that bridges project management and business analyst in a role we are calling Business Systems Analyst. Display cross-Functional Leadership, col

Senior Business Systems Analyst. As a Senior Business Systems Analyst at Neat, you will optimize and enhance our Salesforce platform. Experience integrating Salesforce with other business systems, specifically NetSuite ERP.

The role offers real responsibility, exposure to senior management, and the chance to implement change through critical business systems.

A leading consultancy firm is seeking a CAFM Business Analyst for a long-term contract in Stevenage.

A minimum of two years' experience of working as a Business Analyst or using business analysis skills as a Systems Engineer or Systems Thinker, and have worked in the following sectors:. Our Systems Insight and Solutions team combine deep industry insights with innovative systems approaches, across

You’ve worked in systems, analytics or implementation roles, ideally within real estate, and understand how systems drive real operational outcomes. Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business need

Senior Business Systems Analyst, to join an award-winning team leading innovation through developing bespoke solutions, best practice & systems utilisation. Senior Business Systems Analyst. About the job Senior Business Systems Analyst.

A financial services firm in Greater London is seeking a Business Systems Analyst to support and optimize key systems applications. The role requires extensive experience in systems analysis, strong communication skills, and proven expertise in stakeholder management.

A fintech solution provider in Greater London is seeking a Business Systems Analyst to bridge project management and business analysis. The candidate will lead partner engagements, define business requirements, and work closely with engineering teams.

This is a hands‑on role for a Business Systems Analyst who is comfortable working in ambiguity, engaging a wide range of stakeholders and turning complex problems into clear, workable solutions. Business Systems Analyst – 6-month contract with potential to extend. You’ll bring strong experienc

A leading financial services provider in Slough is seeking an experienced ICT Business Analyst to support critical retail finance systems. The role involves gathering business requirements, analyzing system defects, and working closely with stakeholders to propose solutions.

Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses — Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. As part of the Technology group aligned with the Alternatives business you will initiall

As a Lead Business Analyst, you will play a crucial role in our Engineering department. At Epsilon, the Business Analysis Lead (Data Warehouse) role offers an outstanding chance to combine technical skill with client-facing duties.

A leading technology firm in Greater London seeks a Senior Business Analyst to support payments products.

A minimum of two years' experience of working as a Business Analyst or using business analysis skills as a Systems Engineer or Systems Thinker, and have worked in the following sectors:. Our Systems Insight and Solutions team combine deep industry insights with innovative systems approaches, across

Arthur Recruitment is seeking a Senior Systems Analyst to optimize core business applications within a well-established insurance and financial services organization. The role involves supporting business-critical platforms, engaging with senior stakeholders, and leading improvements in automation a

Customize and Configure Business Systems: create and customize systems and integrations to provide solutions to business problems for the following - Retail, Distribution, Supply Chain, Logistics and more. Knowledge of concepts related to business systems integration to NetSuite: iPaaS, API, partner

Business Systems Integration Analyst## **Connect systems. Key Responsibilities: Develop and maintain integrations using REST APIs, JSON, webhooks, and authent

As a Senior Business Systems Analyst, you’ll sit at the intersection of data, technology, and client strategy—ensuring customer and transaction data is accurately onboarded, automated, and optimised within our data warehouse ecosystem. Business Analyst, Data Solutions Engineer, or similar role.

Cardiology Business Systems Analyst. Contract Role – Cardiology Business Systems Analyst – UK/Ireland (50% travel)– 12 months. Cardiology Business Systems Analyst.

They are looking to recruit a seasoned professional Business Analyst with 5 to 10 years experience as a Business Analyst coupled with at least 3 to 5 years expertise of working with Treasury Systems. Business Analyst with Treasury Systems – FIS Integrity. You will be working between the Stakeholde

We are looking for an exceptional graduate who is looking for a role with real management responsibility working in the heart of business systems, and motivated to learn what it takes to run a successful business in today’s digital landscape. You will be responsible for implementing real change an

WRAP Systems Business Analyst - Hybrid working - £70k - £100k base. Senior Business Analysts/ Solutions. Lead Analysis to determine business requirements in order to develop system specifications and functional designs which will lead to the development of business solutions software.

A renowned hospitality venue in the United Kingdom is seeking a detail-oriented Business System Analyst to enhance technology systems.

A technology solutions company in the UK is looking for a skilled Business Systems Analyst to join their team. The successful candidate will analyze business needs, translate them into system requirements, and ensure the effective delivery of technology solutions. The role requires strong documentat

Key Responsibilities*** Support the EPBCS based Forecast, Budget, and Long Range Plan Processes from a systems perspective* Support the FCCS group consolidation process* Support working day/planning timetable processes* Support monthly /ad-hoc finance systems processes such as month end close, recon

An established industry player is seeking a skilled Business/System Analyst to enhance their integration processes and quality assurance efforts. If you are passionate about improving systems and delivering value to customers, this position offers an exciting opportunity to make a significant impact