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Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a Logistics Onboarding Analyst to join our high-performing team based at our Birmingham Business Park HQ. If you thrive off providing a great customer experience within the Logistics industry, love contributing towards corporate goals, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Operational Performance team, you’ll be at the heart of ensuring our customers are successfully onboarded and consistently receiving the service they expect. You’ll work closely with internal teams and customers to monitor performance, analyse results, and make sure our operational delivery aligns with contractual obligations. Your role will include: · Leading and coordinating the onboarding of new customers, ensuring a seamless transition from implementation to live operations. · Defining, tracking, and analysing customer KPIs and SLAs, producing clear performance insights and reports. · Monitoring ongoing operational performance to ensure contractual, commercial, and service commitments are met. · Investigating performance variances, identifying root causes, and working with operational teams to drive continuous improvement. · Acting as a key point of contact for customers on performance matters, supporting reviews, governance meetings, and escalation management. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about providing a great service to our customers. You’ll need: · Solid knowledge of logistics operations, supply chain processes, or freight forwarding environments. · A sharp eye for detail and a clear understanding of the commercial impact of operational performance. · The ability to work under pressure and meet tight deadlines in a fast-paced environment. · Excellent communication skills—both written and verbal—with the ability to work across teams and with customers. · Confidence using Microsoft Office and Windows systems (Cargowise & Monday.com experience is a plus). · A proactive, team-oriented mindset with strong organisation and time-management skills. · Enthusiasm, flexibility, and self-motivation, with a desire to drive improvement and add value. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives ours. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Supply Chain Analyst Fixed Term - 18 month contract Birmingham - hybrid Company Overview We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. The Supply Chain Analyst for Vision Care will play a critical role in optimizing and managing the supply chain operations to ensure the efficient flow of products, materials, and information. This position involves analyzing supply chain data, identifying opportunities for improvement, and implementing strategies to enhance operational performance, reduce costs, and improve customer satisfaction. The analyst will collaborate across departments, including customer care, operations, finance and commercial, to drive data-driven decision-making and ensure alignment with ZEISS’s corporate values. Key Responsibilities Data Analysis & Reporting • Analyse supply chain data to identify trends, inefficiencies, and opportunities for improvement., • Develop and maintain dashboards and reports to monitor key performance indicators (KPIs), such as inventory levels, lead times, and service levels., • Supply Chain lead for End to End weekly reporting and monitoring processes., • Provide actionable insights to support strategic decision-making., • Key support to Supply Chain Manager on Supply Chain Processes including customs management and inbound logistics. Inventory and Order Management • Monitor inventory levels to ensure optimal stock availability while minimizing excess and obsolescence., • Order management lead for lens cleaning products. Also setup of processes for new customers and new skus., • Support Supply Chain Business Partner with supply planning, inbound logistics and warehousing at 3PL., • Collaboarate with stock room on order generation process., • Support the Supply Chain Team with demand planning activity. Process Optimization • Identify bottlenecks and inefficiencies in supply chain processes and recommend improvements., • Implement lean principles and other methodologies to streamline workflows and reduce costs. Collaboration & Communication • Work closely with cross-functional teams, including customer care, operations, finance, commercial and marketing, to align supply chain operations with business goals., • Act as a liaison between final mile logistics provider (DX) and Customer Care Team to ensure smooth communication and coordination with ECP customers. Risk Management • Assess supply chain risks and develop contingency plans to mitigate disruptions., • Support Supply Chain Business Partner with ensuring Quality Management Systems are up to date for Supply Chain Team., • Monitor supplier performance and ensure compliance with quality and delivery standards. Technology & Systems • Utilize supply chain management software and tools to enhance operational efficiency., • Support the integration of new technologies and systems to improve data accuracy and decision-making. Essential Criteria • Strong analytical and problem-solving skills., • Familiarity with supply chain software (e.g., SAP), • Proficiency in data analysis tools (e.g., Excel, Power BI)., • Excellent communication and collaboration abilities., • Knowledge of inventory management, demand forecasting, and logistics operations. Desirable Criteria • Familiarity with lean principles, Six Sigma, or other process improvement methodologies. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team. You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: • Act as 2nd and 3rd line support for key business systems., • Work with the Service Desk team to share knowledge and best practices., • Work with the Application Support Manager to identify and engage with business stakeholders to understand the business strategy and demands., • Contribute to the change and upgrade roadmap for key business systems., • Work with the Application Support Manager to plan and deliver upgrades and implementations with testing schedules and release programmes. KEY EXPERIENCE: • Experience working in Application Support/System Analysis Roles, particularly as a 2nd and/or 3rd line analyst., • Experience working with Housing Management Software, specifically with Northgate is desirable., • Experience of configuration, coding and testing within specialist applications., • Experience working with SQL databases, writing queries and stored procedures., • Experience of software testing and script development, in traditional and agile environments., • Stakeholder engagement and communication with the ability to hit the ground running in a fast-paced environment. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

(REF-NC) Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary: £50,000 Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping Job Purpose: To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes., • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support., • Business Process Analysis: Assist with capturing and modelling business processes, including root cause analysis, to enhance operational efficiency and robustness., • Testing and Transition Support: Assist technology testers and operational teams in testing and preparing for solution deployment, as well as support during the transition to service., • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed., • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet service needs. Resources: • Financial Responsibility: No budget responsibility, • Financial Influence: Provides recommendations to support technology decision-making, • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven experience in business analysis within technology, • Systems implementation and optimisation experience, • Demonstrated ability to create business cases for change, • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary: £50,000 Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping

Senior Collatoral Analyst\n\nLondon, Birmingham or Edinburgh/Hybrid\n\n6 months contract \n\nDay rate £400 via Umbrella Company\n\nPontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.\n\nMy client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. \n\nThey are looking for a Senior Collateral Analyst to join the team on an initial 6 month contract with the potential to extend. You will be working Monday to Friday, 9am to 5pm, hybrid working being office based at one of the above locations a minimum of 2 days a week. \n\nThe Team\n\nCollateral Management Operations Team, responsible for the daily, processing, agreement and settlement of margin calls to mitigate the organisations credit risk exposure. On an average day the team will process c. 1,000 margin calls with an average combined monthly settlement value of c £14bn\n\nThe Role\n\nTo provide specialist technical, analytical and transaction management support to key stake holders and business partners\nDispute Management, including Regulatory reporting.\nOwnership of collateral, supporting and coordinating with MO teams involved in the end-to-end collateral journey to ensure seamless delivery for our clients.\nAct as central point of contact for collateral ensuring queries are dealt with on a timely basis.\nIdentify and deliver Continuous Improvement opportunities to increase efficiency of processes, and reduce risk\nTrusted partner for counterparties and internal and external stakeholders \n\nAccountabilities:\n\nTechnical knowledge of the post trade landscape, with comprehensive knowledge of collateral management and settlement activity\nResponsible for enabling daily exchange of collateral (Cash or Securities) to reduce credit risk associated with Markets Trading activity.\nManagement of collateral disputes process\nCoordination of collateral activity across internal departments including Onboarding, Risk, Operations and Finance.\nAnalyse issues to identify best solution, driving solution through to completion.\nProvides advice on designing new processes and systems including supporting new product requests.\nSupport Group audit activity, including balance sheet substantiation.\nSupport and coach colleagues supporting the end to end collateral journey\nAssist collateral response to Group incidents, including extraction and provision of MI to support wider Group response.\nEnsure compliance with Group policy, procedures and guidelines, quality standards and all regulatory and statutory requirements. \n\nKey Capabilities/ Knowledge:\n\nComprehensive understanding of collateral management lifecycle ideally gained in a banking environment.\nIn depth understanding of legal agreements underpinning the Collateral product\nExperience in the use of collatoral systems eg Murex, Colline, Acadia\nStrong stakeholder management and communication skills.\nAn understanding of market products eg Derivatives, FX, RepoPlease apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.\n\nWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.\nAt Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.\nArup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.\n\nJob description - the role\n\nAMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.\nWe partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.\nOn Behalf of Arup, we are looking for a Procurement Data Analyst (Contracts) for a 26 weeks contract based in Birmingham. This is a hybrid position and will consist of 2-3 days per week onsite at the Arup facility in Birmingham and the remainder of the week remote working.\n\nCandidate Profile: Key accountabilities, skills & experience\n\nPurpose of the role:\nIn this role, you will be responsible for the content of our global supplier contract management system. This was recently re-launched and the next phase of the project will be moving our contracts and related data into the new system. You will use the supplier management platform, Excel, PowerBI and other reporting tools and platforms to support your work as directed.\n\nWhat you'll do:\n\nCollate and move contract files into our new system.\nExtract key data from the contract to populate database fields across a wide range of contract clauses and commercial factors.\nEnsure data is accurate and complete.\nWork with others in the team and wider business where data is incomplete or uncertain.\nDevise an efficient way to complete this project - to automate as much as possible the routine elements of data preparation and prioritise focus on information analysis and creation.\nExplore reporting capabilities of the system and work with the team to develop good quality information extracts.\nIdentify opportunities to improve our data quality.\nSupport across the team as directed. \n\nImpact:\n\nCuration of a clean, accurate, powerful and interrogatable contract dataset across multiple business areas\nHigh quality information reporting to support various operations and initiatives\nEfficient approach to this work\nPro-active identification of issues and reporting upwards or resolving as appropriate\nContributing to the availability of high-quality data through attention to detail in your work.\nReflecting the team overall as a responsive, efficient and supportive business function, always keen to understand how we best contribute to the goals of the organization and in tune with the time sensitive work-nature and needs of our client facing project delivery teams\nEmbedding a strong controls and risk management approach within your work.\nEmpathetic approach to delivery and customer service \n\nThe skills you'll need:\n\nDemonstrable experience working with B2B contracts\nGood level of knowledge of contracts will be essential in being able to extract data and interpret information as required\nGood communication skills and ability empathise with a wide range of stakeholders\nComfort and experience of working with large, semi structured and raw data sources - able to work directly with data and not confined to pre-structured platforms and environments\nExperience of appropriate procurement tools - ideally a contract repository/lifecycle management tool\nGood level of skills with '365' infrastructure especially Excel\nStrong analytical skills with the ability to translate date into information \n\nAbout the client\n\nAbout the client\nArup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.\nIf you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.\nAMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.\nAMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

An HRIS Analyst role focused on supporting the design, implementation and optimisation of HRIS platforms (particularly Workday) and improving end‑to‑end HR processes. The role partners closely with HR, Payroll and Finance to translate HR requirements into effective system and process solutions, supporting HR transformation across multiple regions.\n\nClient Details\n\nWe're supporting a large, complex organisation to recruit an HRIS Analyst. This is a broad, hands‑on position supporting significant HR systems and operating model change across the UK and Nordic regions.\nThe role plays a key part in the design and implementation of Workday, supporting business change requests, documenting end‑to‑end HR processes and working closely with HR, Finance and Payroll colleagues. You'll also support the transition of HR Shared Services to Romania, helping to embed new ways of working and ensure effective knowledge transfer.\n\nDescription\n\nSupport the design, implementation and optimisation of HR systems, with a strong focus on Workday\nGather, document and translate HR business requirements into clear system and process specifications\nMap and improve end‑to‑end HR processes (hire‑to‑retire, onboarding, employee lifecycle, case management)\nSupport HR system change across platforms such as Workday, PeopleXD, Sympa, Cornerstone and onboarding tools\nAct as a bridge between HR teams and technical partners to assess and prioritise HR system change requests\nSupport the transition and optimisation of HR Shared Services, including documentation, knowledge transfer and training\nWork closely with Finance and Payroll Business Analysts to support system integration and data accuracy\nProduce clear process documentation, playbooks and guidance to support adoption and consistency \n\nProfile\n\nYou'll bring demonstrable experience working with HR systems and HR processes, ideally within a multi‑region or shared services environment.\n\nEssential experience:\n\nProven experience as an HR Systems Business Analyst / HRIS Analyst\nHands‑on exposure to HRIS platforms (Workday highly desirable; PeopleXD, Oracle, SAP, SuccessFactors also relevant)\nStrong understanding of HR operational processes and the employee lifecycle\nExperience translating HR requirements into system and process solutions\nConfident working directly with HR teams, not just IT stakeholdersDesirable:\n\nWorkday design or implementation experience\nHR Shared Services or offshoring exposure\nPayroll or finance system integration experience\n\nJob Offer\n\nBased in Birmingham City Centre with occasional travel to London, Leeds and Romania\nNo people management responsibility\n£50,000-£60,000 \n37.5 hours per week\nTwo‑stage interview process (Teams interview followed by a presentation)\nIf you're an experiencedHRIS Analyst who enjoys working at pace andsupportinglarge‑scale HR transformation, this is a great opportunity to make real impact

Software Application and Learning Systems Administrator (EdTech) – West Midlands, Birmingham or Leicester - 50K to 55K plus bens\n\nStratospherec is delighted to be recruiting for a Software application and Learning Systems Administrator for one of its nationwide clients. This is a hybrid role based in the company's Birmingham office in the West Midlands, with occasional national travel required. There is also an option to work hybrid form the company's Leicester office.\n\nThis role will suit an experienced software applications system administrator or systems analyst with experience in educational MIS applications, or someone from an implementation consultant background with experience working in the educational sector.\n\nIn this role you will require an understanding of the student lifecycle and the specialised software used in education with the integration of educational applications. You will ideally have some experience of implementing large-scale system changes, bridging the gap between technical system maintenance and the operational needs of the company’s educational environment. You will be responsible for the day-to-day administration, configuration and continuous improvement of education and safeguarding systems, working closely with school leaders, SEND professionals, safeguarding teams and operational colleagues to ensure the company’s systems are compliant, user-friendly and support high-quality educational delivery, ensuring schools and educational teams are supported by reliable, high-quality technology that enables children to thrive.\n\nThis is the perfect role for someone who would like to work at the intersection of education, safeguarding, SEND, applications and systems who has ideally come from multi-site educational settings or has worked for an educational applications and software provider. You will need to be technically confident, highly organised and a great communicator who is comfortable working with a wide range of stakeholders with a strong commitment to data quality, security, and continuous improvement.\n\nEssential skills:\n\n• Experience working with major Education platforms such as Arbor, ESS SIMS, RM Integris or Bromcom and administering and configuring Educational IT Systems applications such as BROMS, CPOMS or similar.\n\n• Excellent interpersonal skills\n\n• Experience with supporting classroom delivery, SEND processes, and safeguarding workflows.\n\n• Identifying and delivering system improvements that enhance educational outcomes.\n\n• Expertise in managing user access, permissions and automated workflows tailored to educational tasks such as admissions, attendance or setting up new pupil intake processes and data governance in line with GDPR and safeguarding standards.\n\n• Providing day-to-day system support, training, and guidance to education teams.\n\n• Supporting audits, inspections, and regulatory requirements.\n\n• Working with data and reporting to colleagues to support insight and decision-making.\n\nDesirable skills\n\n• Ability to use SQL for querying databases and tools like Excel to an advanced level.\n\n• Experience of integration with systems such as Power BI or Tableau to generate statutory and performance reports.\n\n• Experience in supporting business decision making processes around software selection and implementation.\n\nThis is a fabulous role for someone looking to join a collaborative and forward-thinking company, who desires the opportunity to help shape how applications are used and who wants the opportunity to grow their career in EdTech as the company evolves.\n\nThis role is offering a salary up to 55K plus benefits, flexible working arrangements, ongoing professional development and support, as well as a values-led culture built around inclusion, learning and wellbeing. This hybrid role will be based in Birmingham with occasional national travel required. There is also an option to work hybid from Leicester if this option is preferable.\n\nPlease reach out as soon as you can for a confidential discussion to find out more?

The Opportunity\nAthwal Resourcing is partnering with a growing UK business on a key hire within its FP&A function.\nWith turnover more than £130m and a clear strategy to scale further, the business is investing in its financial insight, reporting capability and commercial decision-making.\nThis role offers the opportunity to join at a pivotal stage and contribute to building a more commercially focused finance function.\nThe Role\nReporting to the FP&A Manager, as Finance Analyst you will play a key role in delivering financial analysis, reporting and insight to support both operational and strategic decision-making.\nThis is not a purely reporting role. You will work across finance and the wider business to improve visibility, enhance reporting, and support performance with a clear pathway into Finance Business Partnering.\nKey Responsibilities\nFinancial Analysis & Reporting\n * Produce accurate and timely financial reports, dashboards and management information,\n * Deliver detailed variance analysis across revenue and margin,\n * Support budgeting, forecasting and planning,\n * Develop financial models and scenario analysis,\nBusiness Intelligence & Data\n * Maintain BI dashboards and reporting,\n * Analyse data to identify trends, risks and opportunities,\n * Ensure data accuracy and consistency,\nProcess Improvement & Systems\n * Improve reporting using advanced Excel and data tools,\n * Streamline and enhance processes,\n * Support ongoing reporting development,\nStakeholder Engagement\n * Work with finance and non-finance stakeholders,\n * Explain financial performance clearly,\n * Support decision-making through insight.\nHow the Role Will Evolve\n0–6 months: Build understanding of the business, analyse performance and reporting\n6–12 months: Improve reporting, develop insight and add value\n12 months+: Partner stakeholders and support commercial decision-making\nYou will be a commercially minded finance professional with:\n * AAT or part qualified Accountant or Qualified by Experience,\n * Experience in Finance Analyst, FP&A or Management Accounting,\n * Strong analytical and reporting capability,\n * Advanced Excel skills and experience with BI tools preferable,\n * Good understanding of financial performance drivers,\n * Curious and inquisitive mindset,\n * Proactive and solutions-focused,\n * Strong communication skills,\n * Comfortable working in a fast-changing environment\nAbout the Business\nThe business operates across multiple product lines within the construction and manufacturing sector, with a national footprint across manufacturing, warehousing and commercial teams. Following strong growth, the focus is on strengthening profitability insight, cost visibility and reporting capability.\nWhat’s on Offer\n * Competitive salary, Bonus + Pension + benefits\n * Career development and progression\n * Exposure across a growing business\n * Opportunity to build and improve reporting capability\nTo Apply\nIf you are looking for a role that offers development, exposure and the opportunity to make an impact, I would welcome a conversation

Our client, a social housing organisation, seeks an Application Support Analyst to support and enhance their core business systems, with particular focus on their Housing Management System. Experience supporting and developing core business applications in social housing (housing management, documen

The position offers home-based flexibility with occasional travel required to various locations, including Birmingham Business Park and Central Park, Worcester. A leading social housing association is seeking a Systems Analyst to deliver technical support for business applications in Birmingham. Thi

Sharp Business Systems France is seeking a 1st Line Support Analyst to join their helpdesk team in West Brom. This hybrid role involves delivering high-quality technical support while maintaining strong client communication. The ideal candidate will have at least 2 years of IT support experience, be

Proven experience in data migration, data onboarding, or system implementation projects within business‑critical environments. At Complii, we are on the lookout for a Data Migration Analyst to play a key role in supporting the onboarding of newly acquired businesses into our core systems. Leading

Microsoft Endpoint Consultant / Analyst - Birmingham City Centre Vulnerability Management, Patching & Remediation - 12 Month Fixed Term Contract | Hybrid (3 days onsite) Salary: £55,000 per annum + Extensive Company Benefits Package An award-winning organisation is seeking an experienced Microsoft Endpoint Security Consultant / Analyst to strengthen its security posture across a large, complex enterprise environment. This role is security-outcome focused, sitting at the intersection of Endpoint Engineering, Vulnerability Management and Information Security. You will work closely with the IT Security and Vulnerability teams, Microsoft vendors, and third-party partners to investigate, remediate and document security findings, ensuring risks are addressed effectively and compliantly. Key Responsibilities: Vulnerability Management & Security Posture: Partner with the Vulnerability Management and IT Security teams to translate vulnerability findings into actionable remediation plans. Investigate endpoint-related security findings, assess risk and drive remediation through to resolution. Improve endpoint security posture through configuration hardening and policy alignment. Track remediation against SLAs, CVSS severity and risk-based priorities. Patching, Remediation & Endpoint Management: Coordinate, test and deploy Windows OS, Microsoft and third‑party application patches. Manage remediation activities across SCCM / MECM, Intune, Microsoft Defender, Meraki Systems Manager and Apple Business Manager. Monitor patching outcomes, investigate failures and drive compliance. Support Windows upgrades and security tooling initiatives. Vendor, Microsoft & Third‑Party Consultation: Act as a technical consultant to Microsoft vendors and third‑party suppliers. Support remediation discussions, validation of fixes and remediation assurance. Provide endpoint and security consultancy into projects and change activities. Documentation, Reporting & Assurance: Produce audit-ready documentation supporting vulnerability findings and remediation evidence. Create and maintain runbooks, technical documentation and knowledge articles. Deliver clear compliance and remediation reporting to stakeholders. Technology Environment (Core Requirements): Microsoft Endpoint Configuration Manager (SCCM / MECM) Microsoft Intune Microsoft Defender Microsoft 365 Meraki Systems Manager Apple Business Manager Windows Enterprise Endpoints iOS / Android Endpoint Management Skills & Experience Required: Experience managing enterprise Microsoft endpoint environments Hands-on expertise with SCCM / MECM and Intune Strong understanding of vulnerability remediation and patch management Risk-based prioritisation using CVSS and remediation SLAs Strong PowerShell scripting skills Excellent troubleshooting and investigation capabilities Experience in ITIL / change-managed environments Strong stakeholder and vendor communication skills What You'll Receive: £55,000 per annum (12-Month Fixed Term Contract) 35-hour working week with flexibility - Hybrid working (3 days onsite) 26 days annual leave plus bank holidays Generous pension scheme Private medical cover, dental plan, cycle-to-work and wellbeing initiatives Call Experis IT on (phone number removed) for more information

Job Advert: Senior Business Analyst (Microsoft 365) Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, or Swindon Contract Type: Permanent Salary: £56,500 - £62,554 Are you ready to shape the future of collaboration within our organisation? We are seeking an experienced Senior Business Analyst to lead the implementation of Microsoft 365, migrating from Google Workspace, and harnessing the power of Generative and Agentic AI through Microsoft Copilot. Key Responsibilities: Gather and analyse business requirements, ensuring alignment with Microsoft 365 functionalities. Develop strategies for data and systems migration, minimising disruption. Conduct change impact analyses and ensure compliance with legal and regulatory standards. Engage stakeholders, communicating project goals effectively. Collaborate with training teams to enhance user adoption of Microsoft 365 tools. Personal Specification: Bachelor's degree in Business, IT, or related field. Certified Business Analysis Professional (CBAP) or equivalent. 5+ years of experience in business analysis, specifically in Microsoft 365 implementations. Strong interpersonal and communication skills. Qualifications: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification is a plus. Familiarity with the SFIA Framework is advantageous.What We Offer: Tailored learning and development opportunities. Flexible working options. A culture that promotes inclusion and diversity. A Civil Service pension with a generous employer contribution of 28.97%. Generous annual leave.If you are passionate about driving digital transformation and optimising business processes, we want to hear from you! This is your chance to lead change and make a lasting impact. Apply now and be at the forefront of our transformation journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Second Line Application Support Analyst Hybrid – Birmingham (2 days onsite) Join a tech team that keeps some of the UK’s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best‑known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award‑winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we’re looking for curious, proactive problem‑solvers to help us keep mission‑critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You’ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn’t just break–fix. You'll become a trusted expert, working closely with 1st–3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non‑technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non‑technical users. Logical thinker who enjoys investigating and solving issues. Experience with business‑critical applications in retail or multi‑site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third‑party or SaaS incidents What’s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer‑a‑friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK’s most iconic brands — we’d love to hear from you. Apply now and shape the future of retail technology with Retail Assist

Infrastructure Analyst - Endpoint Patching & Vulnerability - 12 Months FTC: Endpoint Platforms, SCCM / MECM, Intune, MS O365, MS Defender, Meraki Systems, Apple Business Manager. 12 Month Fixed Term Contract | Birmingham, West Midlands (Hybrid) | £50,000 - £55,000 per annum Join an award‑winning business to play a critical role in protecting & strengthening their digital estate. This is a rare opportunity for an experienced Infrastructure Analyst to take ownership of endpoint patching, vulnerability remediation and compliance across a large, complex Windows environment. Working hand‑in‑hand with Information Security, you'll make a real, measurable impact from day one. What you'll be doing: Partner with Information Security to understand vulnerability findings, agree priorities and deliver timely remediation. Coordinate, test and deploy Windows OS and application patches in line with change and release processes. Manage enterprise Endpoint platforms including SCCM / MECM, Intune, Meraki Systems Manager, Apple Business Manager, Microsoft 365 and Microsoft Defender. Support Endpoint‑related projects including Windows upgrades and security tooling improvements. Maintain patching schedules, deployment rings and maintenance windows to minimise business disruption. Monitor patching outcomes, resolve failures and drive compliance across the estate. Produce clear compliance, remediation and audit‑ready reporting for technical and non‑technical stakeholders. Create and maintain high‑quality documentation, runbooks and knowledge articles. Provide technical consultancy to projects and third‑party partners. What you'll bring: Strong experience managing Windows endpoint platforms and lifecycle management. Hands‑on expertise with SCCM / MECM, Microsoft Intune and endpoint update policies. Good working knowledge of Meraki Systems Manager and mobile platforms (iOS / Android). Deep understanding of OS and third‑party patch management and vulnerability remediation. Ability to work to risk‑based priorities (severity, CVSS and remediation SLAs). Strong PowerShell skills to automate and optimise endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL / change‑managed environment. What you'll receive: £50,000 - £55,000 per annum (12-month Fixed Term Contract). 35‑hour working week with flexibility to support work‑life balance. Hybrid Working 26 days annual leave plus bank holidays. Generous Pension Private medical cover, dental plan, cycle‑to‑work and wellbeing schemes. Call Experis IT on (phone number removed)

Business Analyst – Digital Data & Technology (Apps Focus) Salary: Outside of IR35 - £400 per day Location: Flexible / Hybrid Contract type: Contract About the role We are looking for an experienced Business Analyst with strong NHS experience to join our Digital, Data and Technology (DDaT) function. This role has a clear focus on digital applications, supporting the review, optimisation and consolidation of the apps currently in use across the organisation. You will work closely with clinical, operational and digital stakeholders to understand how applications are used in practice, identify duplication and inefficiencies, and develop a clear, evidence‑based apps consolidation plan that supports our wider digital strategy. This is a hands‑on, outcomes‑focused role suited to someone comfortable working in complex NHS environments and influencing change across services. Key responsibilities • Undertake a comprehensive review of applications currently in use (clinical, operational and corporate)., • Analyse app usage, value, overlap, risk and cost to identify opportunities for rationalisation and consolidation., • Produce clear current‑state and future‑state views, including options appraisals and recommendations., • Develop a practical apps consolidation plan, aligned to digital strategy, information governance and clinical safety requirements., • Lead and facilitate workshops with clinical, operational, IM&T and supplier stakeholders., • Capture and manage business requirements, user needs and dependencies., • Support decision‑making through clear documentation, insight and analysis., • Work closely with Digital, Data and Technology colleagues to support safe and effective change., • Contribute to governance processes, ensuring recommendations are well‑evidenced and user‑centred. About you You will bring: • Proven NHS experience as a Business Analyst (Trust, CSU, ICS or national bodies)., • Strong experience working within Digital, Data & Technology / IM&T environments., • Demonstrable experience reviewing, assessing or rationalising digital applications., • Excellent stakeholder engagement skills, including working with clinicians and senior leaders., • Strong analytical skills with the ability to turn complex information into clear recommendations., • Experience producing as‑is / to‑be processes, options appraisals and business cases., • Confidence working in ambiguous, evolving environments., • A pragmatic, collaborative and delivery‑focused approach. Desirable experience • Experience supporting EPR, shared care records, clinical systems or digital transformation programmes., • Understanding of information governance, data protection and clinical safety considerations., • Experience working in multi‑organisation or system‑wide NHS settings., • Familiarity with Agile or hybrid delivery approaches. Why join us • The opportunity to shape how digital applications are used across the organisation., • Work on meaningful transformation that directly supports clinicians and patients., • Flexible working and a supportive, collaborative digital culture., • A role with genuine influence and visibility

1st Line Support Agent / IT Help Desk / Service Desk Analyst Location: Birmingham City Centre Pay: £16.02 per hour Type: Ongoing Temporary Contract About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues, working within a busy Help Desk / Service Desk environment. The business operates within the alcohol industry, supporting a wide network of retail and corporate systems, so you’ll gain exposure to a dynamic and highly regulated sector. This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You’ll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment This role requires full flexibility to work shifts between 7:00 AM and 1:00 AM, including weekends and public holidays, on a rotating 4-on, 4-off shift pattern. Why You’ll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don’t stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on (phone number removed) or (url removed) and secure your place in a growing IT team

SAP Business Analyst Reference: (phone number removed) Umbrella Rate: £27.30/hr (Inside IR35) Are you ready to elevate your career and make a tangible impact in the logistics and automotive sector? This is your chance to join a dynamic and forward-thinking company as an SAP Business Analyst. With a focus on innovation, this role offers you the opportunity to work on cutting-edge SAP S/4HANA systems while collaborating with industry experts to deliver exceptional results. If you're passionate about solving complex challenges and thrive in a fast-paced environment, this could be the perfect role for you. What You Will Do: • Identify and analyse business needs, conducting requirements gathering to define scope and objectives for SAP ERP applications integrated with business processes and IT infrastructure. • Make recommendations for solutions or improvements to business processes that can be accomplished through SAP modules. • Research business requirements, develop detailed specifications, and validate SAP solutions with business stakeholders. • Translate business requirements into SAP module requirements and communicate them effectively to the SAP development team. • Create end-to-end test scenarios based on business processes for SAP S/4HANA Transport Management System (TM) and execute User Acceptance Testing. • Manage projects and processes independently, coaching and reviewing the work of junior professionals while solving complex problems. What You Will Bring: • Hands-on experience with SAP S/4HANA Transport Management System, particularly with inbound order-based planning and integration with MM/EWM modules. • Proven ability to perform detailed business process mapping and identify improvement opportunities supported by data. • Experience in the logistics sector, with a preference for freight sector expertise, and an understanding of supply chains and material flow principles. • Proficiency in data exploration and visualisation tools such as Tableau, Looker, or Power BI, along with strong skills across the Office 365 technology stack. • Excellent written and verbal communication skills, with the ability to present findings to both technical and non-technical audiences. In this role, you’ll contribute to the company’s commitment to optimising logistics and supply chain processes, ensuring seamless material flow and efficiency. Your expertise as an SAP Business Analyst will play a crucial role in driving innovation and supporting the company’s operational goals. Location: This role is based in Solihull, offering you the chance to work in a vibrant and well-connected area. Interested? Don’t miss this opportunity to advance your career as an SAP Business Analyst. Apply now and take the next step towards an exciting and rewarding future! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Workforce Software SME / Analyst (WorkForce or Kronos / UKG) Contract / 6 months likely to extend £ Market Rates Hybrid / 1 day a week in Birmingham head office The Role I am looking for a Workforce Software Subject Matter Expert / Analyst to join a well-known brand head quartered in Birmingham, West Midlands. As the Workforce Software SME / Analyst you will work across multiple teams to analyse requirements, streamline processes, configure WFS functionality, and maintain data quality and compliance for time, attendance, scheduling, and labour‑related activities. You absolutely must have previous experience of configuration and testing with either WorkForce or Kronos / UKG systems. This is a hybrid role requiring 1 day a week on average at head office in Birmingham, West Midlands. Please apply or contact for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

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