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Software Implementation Consultant We are seeking an experienced Implementation Consultant to join our professional services team, supporting enterprise clients through the successful delivery and adoption of complex software solutions. This role is critical in ensuring our customers achieve maximum value and operational efficiency through tailored system implementations, best-practice processes, and ongoing support. Role Overview Implementation Consultants serve as a key link between our technology and our customers. You will lead the implementation and configuration of enterprise software systems, working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption. Key Responsibilities • Lead the implementation and configuration of enterprise software products using structured project management methodologies., • Scope and estimate effort required for small- to medium-sized implementation projects., • Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels., • Identify and troubleshoot implementation issues, escalating as necessary., • Configure, test, and fine-tune multiple interacting system modules., • Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer)., • Develop an understanding of the software architecture and infrastructure to support technical discussions., • Build subject matter expertise in the product suite and how it supports customers’ business processes., • Provide project updates and risk assessments to management to ensure on-time delivery., • Offer mentoring and basic training to new team members and clients during onboarding and deployments. Qualifications • Proven experience independently managing implementation projects., • Proficient in Microsoft Office Suite, CRM platforms, Visio, and advanced Excel., • Strong working knowledge of SQL and data analysis tools., • Excellent written and verbal communication skills., • Self-motivated with strong problem-solving and critical thinking abilities., • Ability to prioritize tasks and manage competing deadlines in a high-paced environment., • Confident in influencing stakeholders and driving decision-making without direct authority., • Comfortable working both independently and collaboratively in a team-oriented setting., • Demonstrated experience delivering at least five different types of billable projects., • Ability to travel up to 25% as required. Work Environment This role follows a hybrid working model. Team members are expected to be in the office three days a week (Tuesday, Wednesday, and Thursday), with flexibility for remote work on other days.

Job Title: Consultant (IT Projects) Location: Maidenhead Type: Full-time / Hybrid (3 days in the office) Overview: We are looking for an IT Project Consultant to join our logistics professional services team. You will work with clients to implement logistics management software solutions, involving both business process understanding and technical configuration. The role combines customer-facing responsibilities with hands-on software setup and support. Key Responsibilities: • Work with clients to implement logistics software, including configuration, testing, training, and support., • Gather and clarify business and technical requirements., • Document requirements and specifications for development teams., • Contribute to project scoping and effort estimation., • Support solution design and integration planning., • Align internal and external teams involved in implementations., • Manage and execute system and integration testing., • Troubleshoot issues during testing, go-live, and post-implementation phases., • Deliver user training sessions and provide ongoing solution support. Qualifications: • Minimum 3 years of experience in IT implementation projects or system support., • Bachelor’s degree in a STEM or business-related field., • Fluent in English (German is a plus)., • Experience in a client-facing role., • Strong communication, organizational, and problem-solving skills., • Good analytical ability and attention to detail., • Comfortable working with software solutions and new technologies., • Ability to manage multiple tasks and meet deadlines., • Willingness to travel and work independently on client sites when required.

Regional H&S Advisor Location: Slough Salary: Up to £40,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Kickstart Your Health & Safety Career with Citation – Where Your Potential Meets Opportunity Are you ready to make your mark in the world of Health & Safety? Whether you’re just starting out or looking for a career boost, we’re here to propel you forward with unparalleled support, exciting growth opportunities, and a clear path to success. Why Join Us? Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars. Over the past eight years, we’ve mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting. This is your chance to combine your passion with a practical pathway to success in the field. What’s in It for You? • Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., • Funded Training & Qualifications: We’ll fully fund your training, guiding you through the NVQ route while you gain practical experience., • Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest., • Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., • Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration – the sky’s the limit. What We’re Looking For We’re not just hiring for technical skills – we’re looking for passionate, driven individuals with big ambitions. Whether you’re already working in Health & Safety or come from a completely different field, we want to hear from you. Your personality, potential, and hunger to learn matter most. The Role • Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., • Comprehensive on-the-job training within our field, technical, and content teams., • The flexibility to study and work – perfected by us to ensure your success., • A driving license is essential by the time you complete the program, as the role involves client site visits. What Happens Next? After successfully completing the scheme, you’ll join our team as a fully-fledged Health & Safety Field Consultant. From there, the opportunities to grow and expand your expertise are endless – whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services. What We’re Looking For • Tech IOSH Status: At minimum, you’ll need to hold Tech IOSH status, with proof to back it up., • Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., • Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued. And the Perks Don’t Stop There: • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

Regional H&S Consultant Location: Slough Salary: Up to £50,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering Businesses At Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities: • Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., • Policy Mastery: Create and implement advanced H&S policies that set clients up for success., • Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., • Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., • Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience., • Professional Membership: Cert IOSH or actively working toward Chartered status., • People Skills: Exceptional communication and relationship-building abilities., • Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here., • Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!