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We’re looking for a strong, passionate Chef de Partie with experience working on every section to join the team at our site in Borough Market- Vinoteca Borough Yards. We are 100 cover restaurant open 7 days per week. We change our menu regularly very much dictated to by the seasons and the market prices. We serve brunch on Saturdays and Sundays. We already have a strong team in place but are looking for someone who can hit the ground running and become a valuable member of our team. Vinoteca is passionate about its people, its food and wine, with lots of opportunities to grow and develop your career. Benefits: When you join you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. Staff drink after shift. WSET wine courses provided for those who pass 3-month probation period. International WINE TRIPS for both FOH & BOH staff. Local trips to suppliers for both FOH &BOH staff. Fantastic company run Weekly/ monthly training provided. Supplier training. Awards: Silver: UK Star Wine List of the Year, 2021 Restaurant Buyer Award: Charlie Young, Vinoteca (Wine Buyers Awards 2020) Winner: UK Wine Club of the Year (Decanter Awards 2019) Highly Commended: Restaurant Wine List of the Year (International Wine Challenge 2019) Owners, Bret & Charlie previous winners of Restaurant Personality of The Year award by IMBIBE.
We are looking for a passionate chef de partie with experience to join our award-winning team at Vinoteca Kings Cross. This is a chance to join a company that is passionate about its people, its food and wine with lots of opportunities to grow and develop your career Vinoteca is a group of five wine bars and wine shops across London with plans to open more shortly. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price to a broad range of customers. The team at Vinoteca are passionate about the company and work together to create an environment where everyone feels welcome. Benefits: When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. *Staff drink after shift. WSET wine courses provided for those who pass the 6-month probation period. International wine trips for both FOH & BOH staff. Local trips to suppliers for both FOH &BOH staff. Fantastic company run Weekly/ monthly training provided. Supplier training. Awards: Silver: UK Star Wine List of the Year, 2021 Restaurant Buyer Award: Charlie
Company Information OneDome is the World's first Homebuying platform which enables home buyers and sellers to conduct an end-to-end property transaction online. From searching for properties to engaging with estate agents, conveyancers and mortgage brokers - everything is done on one centralised consumer-centric platform. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK. In 2019, OneDome acquired Nethouseprices.com, one of the oldest and most trusted property search websites in the UK. OneDome's managed websites are among the most visited property websites in the UK, attracting nearly 3Mil monthly visits and generating 4 property enquiries from its customers every minute. In 2022, OneDome acquired CMME, one of the UK's largest directly authorised and specialist contractor mortgage brokerages in the UK, Providing mortgages, financial planning services, income protection, life and critical illness cover. This further strengthens our ability to deliver faster transactions with a greater degree of certainty and control. Roles and Responsibilities Due to the continued growth of our business, we are looking to expand our B2C TeleSales Team, engaging with consumers directly, to satisfy their home buying needs. We have an exciting opportunity for an enthusiastic and self-driven individual who is looking to join an Industry disruptor and revolutionise the property portal space. You’ll be joining the Sales team as a Telephone Sales Executive to focus on extending the range of services offered across the OneDome group of companies (Covering mortgages, conveyancing, protection policies and financial planning) securing appointments for our specialist brokers. Person Specification You have proven success of hitting your daily call targets and booked appointment / sales KPI's, Minimum of 3 years' telesales experience, Ability to demonstrate strong telephone sales skills with the ability to build rapport quickly, listen and alter your sales pitch to achieve the desired outcome. Ability to cope with challenges, objections and develop strategies to overcome and close the sales. Self-driven with a competitive edge and the ability to adapt to change within a fast-paced environment. Experience working within the residential property / financial services sector is advantageous but not essential.
Job description At Croucs we are a leading provider of plants & products in the UK, offering over 5,000 plant varieties, surpassing the typical garden centre’s selection of around 400. - Our Inspiration section provides monthly care tips, ready-made borders, perfect plant combinations, and guidance on garden-style selection. Our culture focuses on building connections through team bonding activities." We provide exceptional staff benefits, generous staff discounts, onsite parking and more. At our company, we strive to create a supportive, rewarding work environment where our people feel valued. Main Purpose of the job: To ensure 100% product availability across the plant portfolio. To minimise plant stock holding and coordinate with in-house propagation to maximise the sale of homegrown products and minimise waste within Propagation. Responsibilities Include: - To achieve all KPI targets - Demand planning - to review plant stock and sales forecasts, reserves and contracts and place orders with our suppliers to ensure product availability. - To ensure products are purchased at the best prices when multiple supplier options are available - To ensure homegrown products (propagation) are the first choice supplier in all circumstances. - To minimise saleable product waste within the propagation department - To performance manage our suppliers service delivery – for clarity this is an operational function, not a price/quality function - To provide plant operational analysis (sales, stock cover, margin, availability, out of stock etc) for the buyers and the business. - Performance reporting on all plant stock matters - To work with the goods in team to resolve supplier delivery issues relating to shortages or delivery note issues - To identify overstocked items to facilitate a focussed marketing activity to address the situation. - To manage our reserved and contract-grown stock ensuring that we both satisfy our obligations without overstocking. - To work with functional management to ensure storage capacity and stock holding are aligned. - To work with the functional teams to ensure stock availability is aligned with any marketing activity - Assist in the resolution of any supplier invoice query relating to stock - Monitor and mitigate any supply chain issues - Any other reasonable duties/requests as required Key results/objectives: - Delivery of performance KPIs - Stock availability - Stock cover days - Stock holding value (COGS) - Maintain excellent supplier relationships Key experience, Knowledge and skills - Preferably of Graduate calibre or equivalent, however, this should not deter candidates who can demonstrate ability and a willingness to succeed. - Highly motivated, and a self-starter. - Holistic knowledge of the procurement function and previous experience with stock & and purchase systems - Excellent Excel skills - High level of interpersonal skills - High level of detail consciousness - Good understanding of the Microsoft Office suite of programs. - Ability to work under pressure in a volatile and time-sensitive environment - Work experience in a procurement role, preferably in the horticulture industry - Strong knowledge of the procurement process and supply chain management principles, including experience in managing supplier relationships - Proven experience and expertise in plant knowledge and the horticulture industry - Excellent communication and negotiation skills, with the ability to work collaboratively - Experience with ERP systems and other procurement software - Ability to work independently, manage multiple projects, and thrive in an ever-changing, fast-paced environment
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
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