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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. _ We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. _ The Craft function has seven small, cross-functional engineering teams - each with engineers, an engineering manager, and a product manager, working closely with designers. You'll join one team that owns a product area end-to-end. When we start work, we explore multiple solutions before picking one. You'll write RFCs, build proof-of-concepts, and run experiments to validate approaches. Once we commit to building something, we care about maintainability more than cleverness, observability more than hoping it works, and scalability more than premature optimisation. We ship quality code over hitting arbitrary deadlines. Once something goes live, we refactor the rough edges rather than polish what's already working Right now, we're building card issuing from scratch, going direct on Faster Payments, enabling cross-border payments, and building term deposit accounts. Day to day, this means: writing the reconciliation systems that process millions of FPS transactions, implementing double-entry accounting that tracks card spending and settlements, designing webhook infrastructure with message signing and replay protection, building API versioning that lets us evolve without breaking customers, or creating payment approval workflows that satisfy both user experience and compliance requirements. Success here is about impact beyond your own code: improving how we work, making other engineers more productive, and building systems that our customers (other developers) actually want to use. This looks like: redesigning the transaction reconciliation service to handle 10x throughput before we hit FPS volume limits fixing the root cause of webhook delivery failures so we stop getting paged at 3am building a Bazel rule that cuts build times in half for the whole team writing an RFC that becomes the pattern we use for all event-driven services pairing with another engineer to help them reason through FoundationDB transaction semantics owning card issuing from initial RFC through to processing the first live transaction - making every architecture and implementation decision along the way. The technical decisions on your projects - you'll write the RFCs, choose the architecture, and decide when to extend existing systems versus rebuild them Delivery from customer problem to live feature - you'll work with PMs to shape what gets built, then own getting it into production Setting technical direction - your code reviews, implementation patterns, and architectural choices influence how the wider team builds software Production responsibility - the systems you build are yours to monitor, debug, and improve when issues arise You'll fit well here if you come from one of these backgrounds: Functional programming - you've shipped production Clojure, Elixir, Erlang, Haskell, Scala, or Scheme in a professional setting, or you've built substantial personal projects that demonstrate deep functional programming experience Fintech domain expertise - you've worked in payments, accounts, ledgers, or compliance where you've dealt with money movement, reconciliation, and regulatory requirements Beyond that, you'll need: Strong software fundamentals and distributed systems knowledge - you understand consistency models, idempotency, and the failure modes that actually matter in production Experience working in product-focused, collaborative teams - you've shaped what gets built alongside PMs and designers, not just implemented specs Comfort with startup pace and ambiguity - priorities shift, requirements evolve, and you adapt without needing perfect clarity upfront We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Remote-first flexibility: Work from anywhere in the UK Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Work from abroad: Up to 20 days a year Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. We move as fast as possible, but it normally takes us about 2-3 weeks to get to know to each other. Step 1: An initial phone call with our Talent Team for us to tell you more about Griffin and learn about your recent experience. Step 2: A task based on what you’ll be doing on a day to day at Griffin. Step 3: Meet your manager to talk through your experience and how that relates to the requirements. Step 4: Meet with peers in your team for a more in-depth technical interview. Step 5: Culture and Founder interview: Learn more about this here. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We trust people to do great work wherever they are. We hire across the UK and most of our team works remotely full-time. We have a small London office in Moorgate for those who want it, and about a third of the company is close enough to use it occasionally, but there's no expectation to be there. What matters is the work, not where you do it. At Griffin, we’re looking for people who instinctively vibe with our values, behaviours and mission. You’re encouraged to apply, even if your experience doesn’t tick every box. Careers, like life, can take many twists and turns. Your technical expertise and path to where you are today will stand out. We're committed to creating a place where everyone belongs and we welcome diverse perspectives, backgrounds and people who are ready to build a global platform for programmable finance

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

An exciting opportunity has arisen for a dynamic and committed Registered Manager to take the lead at our CQC-registered Widmore Road Learning Disability respite service . In this pivotal role, you will shape the direction of the service, driving a culture of excellence and empowering your team to deliver consistently high standards of person-centred care . Working closely with the London Learning Disability Locality Manager, you'll have the autonomy to lead , innovate, and continuously improve the service—ensuring it remains safe, effective, and truly responsive to the needs of the people we support . Your key responsibilities include: Delivering Outstanding Care Ensuring individuals receive personalised support that promotes independence, dignity, choice, and inclusion, with care plans that reflect their evolving needs. Driving Quality & Compliance Overseeing CQC registration and ensuring the Widmore Road service meets all regulatory and statutory requirements, maintaining safe, effective, and well-led services at all times. Leading & Developing Teams Providing day-to-day leadership to the staff team, ensuring effective management, clear direction, and ongoing support to maintain high standards of care and support delivery. Ensuring Accountability Managing safeguarding concerns, incidents, and complaints, while working closely with the Locality Manager to drive continuous improvement and ensure ongoing compliance across the service. What We're Looking For: Previous experience as a Registered Manager is highly desirable. Demonstrable experience of working within a respite service, ideally within the Learning Disability sector . Strong understanding of the adult social care sector and relevant regulatory frameworks, including CQC requirements . Proven leadership and management experience with the ability to effectively oversee a service and staff team . Excellent communication, organisational, and decision - making skills. A flexible approach to working hours to meet the needs of the service. A minimum of 12 months remaining on your Right to work in the UK. As an employee you'll enjoy: Up to £40,000 per year Refer a friend scheme – earn up to £1000 Outstanding career development opportunities Blue Light Card discount package Company pension scheme About Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children's Services. Today, Agincare is one of the UK's largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn't the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers subject to terms and conditions #LI-KD1 TPBN1_UKTJ

Operations manager -children's services -south London £70/75k plus bonus We are working in partnership with a provider of childrens services and have a permanent opportunity for a Operations Manager based in South London. If successful, you will be overseeing two Outstanding services that provide support to children with social, emotional, and behavioural difficulties within a childrens home. This is a permanent position working 40 hours per week plus overtime if needed. This role is open to experienced Registered Managers ready to take the next step. Alongside countless benefits and progression opportunities, our client is paying between £70-75k per year plus bonus. You will be reporting directly to the owners at this exciting time in the companies development As a Operations Manager your main responsibilities will include: Over seeing and coaching 2 registered managers Responsible for ensuring that the team members you employ meet the requirements in Schedule 2 of The Childrens Home Regulations 2015, and that you have enough staff on duty at all times to appropriately support the children in the home. Play a key role in all external audits. Build relationships with the Registered Managers and other professionals in relation to the support provided to each child. You will be responsible for notifying incidents and events in line with current policy and regulatory requirements. Ensure staffing levels and competencies meet the requirements of the home and its residents. Ensure new staff receive an induction and that each member of staff has a personal development plan. Maintain up-to-date knowledge of the statutory and procedural framework for residential care and communicate this to the wider team. Overall responsibility for the service and the main point of contact for third-party organisations and governing bodies. Our client is offering a whole range of benefits, including: Company Pension. Market leading training. Petrol allowance. Healthcare benefits. TPBN1_UKTJ

Care Outlook has been a leading and expanding home care provider in London and the South East of England since 2005. Our care team is friendly, and we genuinely love what we do. We are passionate about delivering high-quality support. We offer our colleagues a welcoming, collaborative workplace and the opportunity to develop a rewarding career. We are currently recruiting for a Field Care Supervisor to maintain and develop our home care services in West Wickham . Responsible for implementing field based quality control systems and providing support to all Care & Support Workers within a defined area. Core Duties & Responsibilities as Field Care Supervisor: Spot checking carers in the community, identifying good practice, identifying and reporting training concerns back to the registered manager Ability to deliver high standards of care Participate in the paid on-call rota Completing care assessments and writing up Care Plans Building relationships with care staff and service users Assisting the registered manager in preparing for inspections by the local authority and CQC Assisting the care coordinator with any duties that may be required Here at Care Outlook, we offer our Field Care Supervisors the following: Salary £25,500 - £27,000 per annum £300 Refer a Friend Bonus* Company issued mobile phone Excellent Training for Care Certificate & ongoing professional development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Field Care Supervisor to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on-call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Full Driving Licence and access to a vehicle (essential) Experience as Field Care Supervisor or 2 years working within Health & Social Care (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people's lives , then this could be your next role! IMMEDIATE INTERVIEWS AND TRAINING! Full support will be given to you in your role from the very beginning ensuring you are fully trained, competent, and confident to deliver outstanding care. TPBN1_UKTJ

The HomeManager is responsible for the care and commercial management and profitability of the Home in accordance with Maria Mallaband Care Group policies and procedures and all external regulatory requirements. Previous experience working as a registered home manager in a Care Home environment is d

Orchard Care Homes is looking for a dedicated Deputy Manager to join their team at Thornton Hall & Lodge. This role involves leading the care team and supporting the Home Manager in daily operations to ensure high-quality care for residents, including those with dementia. The ideal candidate will ha

We are offering a ward manager role on our Renal wards. Can you Provide Clinical Expertise and visible leadership and support for the Renal acute care unit and Renal Wards. Enable staff to ensure that the fundamentals of care are correctly and actively in place and that highest standards of holistic care are achieved in the delivery of care and treatment. Directly manage the ward areas and the nursing staff. The expectations of this role will be met by professional leadership, skilled and expert practice and management, direct clinical care, education and training. Develop and update guidelines and related practice in line with current research. Monitor standards of care, manage selection, deployment, training and development of staff and students. Assesses and develops and implements specialised nursing packages of care and is responsible for maintenance of standards by all members of the multi-disciplinary team. Create and support an environment of lifelong learning and continuous professional development. Provides highly specialised nursing advice to ensure appropriate treatment and care is delivered to the patient at all times. Refers and orders specialised tests in line with agreed protocols and clinical governance guidelines To assist in the development of evidence based practice in the renal service. To have responsibility for the following aspects of care and management: • Ensure that all care delivered is evidence based and that guidelines are up to date., • Monitor standards of care using fundamentals of care audit framework., • Selection, deployment, training and development of staff and students, • Assess, develops and implement specialised nursing packages of care in collaboration with the multi-disciplinary team to maintain standards., • To create and support an environment of lifelong learning and continuous professional development, • Refers and orders specialised tests in line with agreed protocols and clinical governance guidelines., • To assist in the development of evidence based practice in the renal service., • Delivers specialist haemodialysis treatments including HDF & SLED in acute setting., • Delivers specialist respiratory care acute CPAP,Optiflow and Bipap, • Educational strategies that ensure patient care needs are met., • Provides highly specialised nursing advice to ensure appropriate treatment and care is delivered to the patient at all times in line with NICE guidelines and UK Kidney association guidelines., • Is accountable for the provision, organisation and direction of the nursing care for the patient, At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. #J-18808-Ljbffr

Excelcare is seeking a Part Time Registered Nurse for our Park Avenue Care Home in Bromley. You will join a compassionate team and deliver high-quality nursing care, including medication administration and risk assessments, within the NMC Code of Conduct. You will work under the Deputy Manager, with shifts 8am–8pm or 8pm–8am, 24 hours per week, and be supported by a comprehensive induction and ongoing professional development. CQC rating Good. #J-18808-Ljbffr

Are you an experienced Registered Manager looking for an opportunity to lead a specialist service and make a meaningful difference to the lives of people with complex needs? Ballater House is looking for an experienced and motivated Registered Manager to lead our Learning Disability care home with nursing in Coulsdon, Surrey. This is a key leadership role, overseeing the day-to-day operation of the service, developing and supporting a dedicated team, and ensuring the highest standards of care, compliance and quality are consistently maintained. As Registered Managere will take overall responsibility for the day-to-day management of Ballater House, ensuring high-quality care, strong team performance and full compliance with CQC requirements. • Lead and oversee the day-to-day operation of the service as Registered Manager., • Recruit, manage, supervise, develop and retain staff., • Oversee nursing and support worker rotas., • Ensure high standards of care, medication management and service user reviews., • Maintain compliance with CQC, Mental Health Act, Mental Capacity Act, health & safety and COSHH requirements., • Drive effective governance, risk management and continuous improvement., • Provide rotational out-of-hours on-call support., • Current NMC registration and previous experience as a CQC Registered Manager., • Experience managing a specialist or dual-registered care service., • Strong leadership, people management and communication skills., • Knowledge of risk assessment, safeguarding and evidence-based care., • Ability to supervise, mentor and develop multidisciplinary teams., • Strong organisational skills with the ability to prioritise and delegate effectively., • Good knowledge of CQC requirements and relevant legislation., • A proven track record of managing as a Registered Manager, managing a service with a minimum Good CQC rating is desirable., • Knowledge of the London commissioning landscape is desirable. Bramley Health is a specialist health and social care provider, operating 9 care homes and 1 hospital around London and the Southeast of England. Our key focus is to take care of men and women of a working age with a variety of complex and challenging needs, helping them to live a meaningful and fulfilling life. Kindly note that we are unable to provide sponsorship for this role and an enhanced Disclosure and Barring Check is required for this role. #J-18808-Ljbffr

Purpose of the role: To be responsible for shaping and delivering the Childrens residential homes Statement of Purpose and managing the team to achieve the same. To provide high quality care services that supports the needs of the residents, to be an advocate for their well-being and to provide strong, motivational leadership to staff. Duties and responsibilities: • To manage a Childrens Residential Home and ensure the efficient operation of the service in accordance with the relevant legislation, procedures, policies and the Statement of Purpose for the home., • To be the Register Manager for Ofsted., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To support staff to achieve the highest standards of care for the residents., • To co-ordinate and monitor casework and administrative functions of the home and evaluate standards of performance., • To assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision., • To be involved in recruitment of staff including vetting, interviewing and inducting new employees., • To contribute to a comprehensive staff training and development programme to enable the service to have available all necessary skills and levels of expertise to meet the needs of the young people., • To contribute to the development of appropriate relationships with and between staff, young people and other stakeholders., • Liaise with the various internal and external multi-disciplinary teams and commissioning authorities to ensure that the care needs of new and existing residents are met., • To chair meetings, reviews and discussions as necessary., • To ensure at all times that professional ethics and behaviour are demonstrated by all staff at all times. Actively co-ordinate the service provision and be a focal point for support, advice and coaching to all staff within the Home., • To assist in the management, appraisal, supervision and support of all residential staff., • To organise duty rotas in order to ensure that the needs of the young people are met at all times., • To ensure that the Company's financial and administrative procedures are adhered to and to work within a set budget., • Ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To work with other Managers to ensure that all staff work together and with others towards meeting the emotional and physical needs of the young people and planning for positive outcomes., • Responsibility for safeguarding and promoting individual rights, providing good quality care which is free from oppression and where differences are respected and valued., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • Ensure the all necessary documentation required by regulators is completed to a high standard and be available for inspections, checks or interviews as requested., • To promote appropriate and therapeutic relationships between staff and young people and their families, promoting the children and young people's involvement and participation in the day-to-day life of the Home., • To be part of an On-Call system., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To participate in a range of corporate and management activities as defined by the Director of Operations., • Any other such duties as may be required from time to time by the Operational Directors or their authorised representatives., • Ensure that safe working practices are employed by all staff at all times in accordance with the Health and Safety at Work legislation. Will co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act. This job description is not intended to be a complete list of duties and responsibilities, but indicates some of the main areas attached to the post of Registered Homes Manager. This job description may be amended from time to time, to take account of changing trends in social care relevant legislation, together with Employment Law. If there is any part of the above job description which the post holder is unsure of, they must discuss this with their Line Manager at the earliest opportunity. #J-18808-Ljbffr

Merton & Sutton Area | Full-Time | Monday to Friday, 9:00am-5:00pm Driver Essential | Immediate Opportunity | Competitive Salary, Dependent on Experience Comfort Care Services is a leading provider of supported living and specialist care services for vulnerable adults with learning disabilities, enduring mental health needs and complex care requirements. We are looking for an experienced, organised and compassionate Health & Social Care Team Leader to take ownership of our care home services across the Merton and Sutton area, leading teams, ensuring compliance, maintaining high-quality environments and delivering outstanding person-centred support to the people in our care. The opportunity This is an excellent opportunity for an established Team Leader, Supervisor, Deputy Manager or similar professional looking to take the next step in their career. We are also keen to hear from candidates with leadership experience gained within any area of health and social care who can demonstrate strong people management skills and a genuine passion for delivering outstanding care. Working closely with senior management, you will take ownership of service delivery, lead and develop care teams, support compliance with regulatory requirements, maintain high standards across our properties and, most importantly, ensure our care home users receive safe, person-centred and compassionate care. You will be a confident and approachable leader who can motivate teams, manage competing priorities and build positive relationships with care home users, families, professionals and colleagues. You will be knowledgeable about health and social care, safeguarding, quality and compliance, with the organisational skills to keep services running safely and effectively. You will be proactive, client-focused and solutions-oriented, with a hands-on approach to supporting both staff and care home users. A full UK driving licence and access to a vehicle are essential, as regular travel between services forms part of the role. • Competitive Salary, Dependent on Experience, • 28 days annual leave including bank holidays, • Company pension scheme, • Company laptop and mobile phone, • Mileage reimbursement for business travel, • Business car insurance paid where applicable, • Free parking, • Ongoing training and development, • Genuine opportunities for career progression within a supportive and caring organisation Comfort Care Services is committed to safeguarding and promoting the welfare of vulnerable adults. All offers of employment are subject to satisfactory references and relevant compliance checks. #careteamleader #health&socialcare #merton #sutton #tooting #caresupervisor #carehomes #mentalhealth #supportliving #J-18808-Ljbffr

2 days ago Be among the first 25 applicants Job Title: Commercial Manager – NHS Tendering & Home Care Services Location: South East of England / London Salary: Competitive + Performance-Related Bonus + Benefits About the Organisation Pro Staffing are an ambitious CQC newly accredited provider of high-quality home care and domiciliary services, dedicated to delivering person-centred care that supports individuals to live independently in their own homes. We are looking to partner with the NHS and Local Authorities to provide reliable and compassionate care services in the South East and South of London in particular. As we continue to expand our footprint within the public healthcare sector, we are seeking an experienced and commercially astute Commercial Manager to lead our tendering and business development activities. Role Overview The Commercial Manager will be responsible for managing and developing the organisation’s commercial and tendering strategy with a primary focus on securing NHS and Local Authority contracts for domiciliary and home care services. This role requires a balance of strategic commercial management and hands‑on tender delivery, ensuring the company continues to grow sustainably and profitably within the healthcare and social care markets. Key Responsibilities • Lead the end‑to‑end management of NHS and Local Authority tenders, from opportunity identification to contract award., • Develop and implement a commercial strategy aligned with organisational growth objectives within the home care and healthcare recruitment sectors., • Identify and pursue new framework agreements, preferred supplier listings, and other opportunities across public sector health and social care markets., • Collaborate with internal stakeholders—including operations, finance, compliance, and recruitment—to prepare commercially viable and compliant bids., • Conduct commercial and financial analysis to support pricing strategies, cost modelling, and contract negotiations., • Build and maintain strong professional relationships with NHS procurement teams, commissioners, and Local Authority representatives., • Monitor developments in healthcare procurement frameworks, policy changes, and market trends, providing insight to the senior management team., • Ensure effective contract handovers to operational teams and monitor ongoing contract performance from a commercial perspective., • Represent the organisation at relevant industry events, networking opportunities, and stakeholder meetings to enhance brand visibility. Essential Skills and Experience • Demonstrable experience in managing NHS and/or Local Authority tendering processes, preferably within home care, healthcare recruitment, or social care services., • Strong understanding of UK public sector procurement, including NHS Supply Chain, ICBs, and local commissioning frameworks., • Proven track record of securing and managing commercial contracts and achieving growth targets., • Excellent written and verbal communication skills with the ability to produce high‑quality bid submissions., • Strong analytical and negotiation skills, with a clear understanding of pricing structures and margin management., • Ability to work effectively under pressure and manage multiple deadlines., • A proactive, organised, and results‑driven approach to work., • Experience working within a CQC‑regulated environment., • Knowledge of social care funding models, personal budgets, and framework agreements., • Formal qualifications in business, commercial management, or healthcare administration., • Have a comprehensive working knowledge of the South East of England / London. What We Offer • Competitive salary with performance‑related bonus structure., • Opportunity to shape and influence the organisation’s commercial strategy within a growing sector., • Hybrid working arrangements with flexibility., • Supportive, professional environment with clear opportunities for career development., • Commitment to ongoing training and professional growth. How to Apply Interested applicants should submit a CV and cover letter outlining their relevant experience and suitability for the role to . Job Type: Full‑time Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Business Development and Sales Industries: Staffing and Recruiting Referrals increase your chances of interviewing at Pro Staffing Locums by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

CROYDON —HYBRID | FULL TIME EXCELLENT SALARY +BENEFITS Digital Marketing Executive job in Croydon within the travel industry, offering an excellent salary plus benefits. This is a hands‑on digital marketing role covering campaign coordination across paid media, affiliate management, SEO support, social community management and performance reporting within a well‑established travel business. Do you enjoy turning marketing plans into live campaigns, keeping agencies, creative teams and deadlines moving in the same direction? Are you highly organised with a sharp eye for detail, keeping briefs, assets and sign-offs on track across paid media, affiliates, SEO and social? Are you comfortable working with GA4 and performance data, and able to present what's working and where the opportunities are clearly to the wider team? And importantly, do you bring a proactive, curious mindset with a genuine enthusiasm for travel and a real appetite to keep developing across digital channels? Our client is a well‑established name in the travel industry, known for the quality of the holidays they design and the standard of service they deliver. Their growing ecommerce team works closely with agency partners and internal creative teams to drive online bookings across paid media, affiliates, search and social — with a strong focus on tracking performance and learning from the data. They are now seeking a Digital Marketing Executive to support the day‑to‑day running of online marketing activity across the customer journey, and to develop hands‑on experience across multiple digital channels as part of a collaborative team. In this role, you will report to the Digital Marketing Manager and support the day‑to‑day running of online marketing activity, keeping campaigns coordinated, content optimised and performance tracked. • Coordinate campaign asset briefs to the digital agency for paid social and PPC activity, • Help design content plans for paid media, briefing the studio team on requirements, • Relay agency briefs to internal copy and web teams, making sure deadlines are understood, • Upload video content to YouTube for paid ads, • Keep clear records of briefs issued, assets shared and sign-off status, • Monitor affiliate programme activity and process monthly affiliate transactions, • Manage affiliate partner communications and support onboarding of new partners, • Compile weekly and monthly performance reports using GA4, paid media and affiliate platforms, • Monitor keyword rankings and support metadata optimisation in the CMS, • Respond to social comments and messages in brand tone, escalating sensitive queries, • Support the Organic Social Lead with campaign administration and social partnerships, • 2–3 years' experience in a digital marketing role, with the curiosity to learn, • Experience working across one or more digital channels, such as paid media, SEO, social media or affiliates, • Highly organised with strong attention to detail, • A confident communicator, able to liaise clearly with internal teams and external agency partners, • A proactive approach with a willingness to keep developing, • Familiarity with GA4 and comfortable working with data and presenting performance information clearly, • A genuine enthusiasm for travel and the experiences the business creates for its customers, • Hybrid working — at least 2 days a week in the Croydon office, the rest from home, • Excellent salary plus benefits, • 25 days annual leave plus bank holidays, with the option to buy or sell up to 5 additional days, • 2 extra days of leave when you travel on one of the company's holidays, plus staff holiday discounts, • Salary sacrifice pension, • Enhanced family leave, • 2 paid volunteering days each year, • Health and wellbeing support, Cycle to Work and eye care schemes, • Funded qualifications, courses and events, • Your own desk — no hot desking, • Friendly, collaborative ecommerce team An excellent salary plus benefits. Ambitions Travel Recruitment will share the full package with shortlisted candidates. Hybrid working with at least two days a week in the Croydon office and the remaining days from home. Digital marketing experience is the priority — 2–3 years across one or more channels such as paid media, SEO, social media or affiliates — alongside a genuine enthusiasm for travel. Ambitions Travel Recruitment will fully brief all shortlisted candidates before interview. A Digital Marketing Executive supports the day-to-day running of online marketing activity across the customer journey. In this role that covers coordinating paid media campaigns with agency partners, managing the affiliate programme, reporting on performance in GA4, supporting SEO and engaging with the social community, reporting to the Digital Marketing Manager. Ambitions Travel Recruitment is the leading global recruitment agency dedicated exclusively to leisure travel. We place exceptional professionals at every level, from entry-level roles to C‑suite appointments, across tour operating, luxury and tailor‑made travel, safari, expedition and adventure travel, ocean and river cruise, ski, and UHNW concierge businesses. Our specialist leisure travel recruitment services cover the UK, South Africa, the GCC, Asia and North America. Founded by Fi Morrison‑Arnthal with 35+ years' experience. #J-18808-Ljbffr

Previous experience as a Deputy Manager in a larger care home, or in a leadership role within a care setting. We are currently seeking a dedicated Deputy Manager to support the Home Manager in the daily running of the home and to help lead our team with professionalism and empathy. Thornton Hall & L

Maria Mallaband Care Group Ltd is seeking a Home Manager to lead the care and commercial management of the Home, ensuring profitability and high-quality, personalised service for residents and their families.

As a Peripatetic Head of Maintenance at a Barchester care home, you’ll travel across your region to make sure we have a clean and well‑maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first‑class care and support. You can expect plenty of variety as a Head of Maintenance with us. You’ll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We’ll also need you to liaise with contractors on jobs that fall outside the expertise of your team. The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester – you’ll make sure all work is carried out with sensitivity to their needs. With hands‑on experience of property maintenance, you’ll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). In return for your dedication, you’ll receive a competitive rate of pay plus our sector‑leading benefits and rewards package including: • Free training and development for all roles, • Access to wellbeing and support tools, • A range of retail discounts and savings, • Unlimited referrals with our ‘Refer a Friend’ bonus scheme, • ‘Employee of the Month’ rewards and ‘Long Service Awards' And so much more! If you’d like to use your maintenance and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be. #J-18808-Ljbffr

Evoke Care is looking for an experienced Children's Home Deputy Manager to join our team in Croydon. This is a great opportunity for an experienced Senior Support Worker, Team Leader, or Deputy Manager ready to progress their career and take on a key leadership role in a children's residential home. • Supporting the day-to-day management of the home, • Leading, supervising and mentoring the care team, • Supporting the development of a safe, nurturing environment for children and young people, • Working with social workers, education providers, health professionals and other agencies, • Supporting the home to meet Ofsted requirements, Children's Homes Regulations and Quality Standards, • Previous experience in an Ofsted-registered children's residential home, • Level 3 Diploma in Residential Childcare or equivalent, • Experience supervising and supporting staff, • Good knowledge of Ofsted requirements and Children's Homes Regulations, • UK work authorisation – no sponsorship available #J-18808-Ljbffr

We are offering a rewarding career as a Part Time Registered Nurse at our Park Avenue Care Home in Bromley. You will become part of a compassionate and welcoming team where your dedication, reliability and support will make a difference to the people living in our care home every day. Currently rated 'GOOD' by CQC. • Up to £62,275 per annum - £24.95 per hour (Breaks Unpaid), • Part time (24 hours) vacancies available, • Flexible hours - 8am - 8pm (DAYS) or 8pm - 8am (NIGHTS) Monday - Sunday as per the rota Excelcare is a family-owned Care Home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. • As a UK Registered Nurse, we will be relying on your professional qualifications and experience to make safe clinical decisions to ensure that only the highest quality of nursing care is delivered, • You will work closely with other nurses in the nurse team and report into the Deputy Manager. You will be responsible for administering medication, monitoring the Care Teams on practice, and working within the NMC Code of Professional Conduct, • Your involvement with creating person-centred care plans and risk assessments will be key to the successful delivery of outstanding care and regular updates and reviews will be required, • You will be engaging in meaningful activities with the people living in our care home as well as always promoting independence, choice, dignity, and respect, • A valid UK NMC Pin number, • Understanding and knowledge of regulatory frameworks - NMC and CQC, • A passion for working with older people, • Excellent interpersonal and communication skills with a caring, kind and professional nature, • Enhanced pay on bank holidays, • 28 Days holiday including Bank holidays, • Welcome nurse bonus of £2000*, • Annual NMC Pin subscription paid*, • DSBS Certificate paid by Excelcare*, • Support with your NMC revalidation, • Refer a Friend Scheme rewarding £500 for every person you refer*, • Contributory Pension Scheme, • Annual Salary Review, • Long service awards, • Team Appreciation Week, • Comprehensive Induction Programme, • Paid uniform, • Employee of the Month and the Excelcare Awards - Recognition of our committed teams for outstanding contribution, • Blue Light Card reimbursed, • Terms and Conditions apply #J-18808-Ljbffr

Excelcare, a care home and healthcare developer, is seeking a Development Manager / Quantity Surveyor with hands-on experience across the full development lifecycle. You will lead tendering, cost planning, procurement and post-contract commercial activities, collaborating with land teams, external c

We are seeking a commercially astute Development Manager / Quantity Surveyor with strong experience across the full development lifecycle, ideally within the care home, healthcare or residential sectors. We are rebuilding some of our care homes and building new ones. Reporting to the Land Director & Senior Development Manager and supported by a wider, well‑established team, this is an exciting opportunity for a hands‑on professional who can combine development management of commercial projects, with strong quantity surveying and commercial expertise. Leading projects from land acquisition and feasibility through procurement, construction and handover while protecting client interests throughout. You will play a key role in tendering, cost planning, contract administration and post‑contract commercial management, making this an ideal role for someone with both Commercial Development and client‑side Quantity Surveyor experience. • Salary: Up to £75,000 (depending on experience), • Hours: 8am - 5pm, Monday to Friday, • Location: Head Office in Bromley, Kent and site based as required, • Act as the client/Employer's Agent (EA) throughout the duration of the construction project, • Manage projects through feasibility, design, procurement, construction, and handover, • Prepare and interrogate development appraisals, cost plans, cashflows, and viability models, • Coordinate and manage external consultants (architects, engineers, planners, cost consultants), • Lead the pre‑construction process, ensuring designs are commercially robust and buildable, • Prepare and manage tender packages, scopes, schedules, and employer's requirements, • Run competitive tender exercises to secure main contractor pricing, including:, • Tender strategy, • Tender issue and clarification, • Tender analysis and reporting, • Value engineering and cost optimisation, • Negotiate and agree building contracts and appointments, • Act as the commercial lead on developments, maintaining cost control throughout., • Review costs, assumptions and contractor proposals to ensure value for money., • Manage risk allowances, contingencies and procurement strategy., • Monitor development budgets against approved appraisals., • Support budget monitoring, forecasting and reporting., • Work with the team to track programme milestones and highlight risks or delays., • Support the preparation of board papers, business cases and funder requirements., • Act as the client's Employer's Agent / client‑side Quantity Surveyor during construction., • Administer building contracts, including:, • Valuations and payment recommendations., • Variations and change control., • Loss and expense assessments., • Programme monitoring., • Chair and attend progress meetings with contractors and consultants., • Ensure compliance with contract, budget, programme and quality requirements., • Manage practical completion, defects, final accounts and handover., • Proven experience as a Development Manager or Commercial Development Manager, • Quantity Surveyor qualification, • Strong commercial and cost management background, • Demonstrable experience running main contractor tender processes, • Experience acting in a client‑side EA / QS role post‑contract, • Excellent understanding of building contracts (e.g. JCT), • Ability to manage multiple stakeholders and consultants, • Strong negotiation, reporting, and communication skills, • Analytical mindset with strong attention to detail., • Ability to work proactively, manage time effectively, and handle multiple tasks., • Proactive and adaptable, with a positive "can-do" attitude., • Full UK driving licence and own car is desirable. Mileage and travel expenses will be reimbursed., • 25 days holiday plus bank holidays, • Option to buy/sell annual leave up to 5 days per year, • Incremental annual leave after one year and 5 years' service, • Health scheme after passing probation, • Salary sacrifice pension scheme, • 4pm finish on Fridays, • Dress down on Fridays, • Referral bonus for successful introduction of new team members, • Full training and ongoing professional development., • Opportunities to progress skills in commercial systems, compliance, and business operations., • A supportive, collaborative, and professional working environment., • Clear career progression within the company., • Terms & Conditions apply If you are interested in the role please apply online today. We are looking forward to hearing from you. #J-18808-Ljbffr

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Evoke Care is seeking a Children's Home Deputy Manager in Croydon to lead the day-to-day operations of a residential home for children.

Steps Ahead Living is seeking a Registered Manager in Bromley to lead our care service and ensure high-quality, compliant care for service users. The role requires proven managerial experience in home care, strong leadership, and excellent communication. You will manage a dedicated team, oversee car

Bramley Health is seeking an experienced Registered Manager for Ballater House, a learning disability care home with nursing in Coulsdon, Surrey.

Experienced Deputy Manager sought for a residential children's home supporting young people aged 11-18 with behavioral needs.Responsibilities include team leadership, care quality, and regulatory compliance.

Seeking an Ofsted Registered Manager for a children's residential home in Croydon.Responsibilities include compliance with regulations, team leadership, and ensuring high standards of care.