JOB TODAY logo

Change management consultant jobs in LondonCreate job alerts

Are you a business? Hire change management consultant candidates in London

  • FM Human Resources Manager
    FM Human Resources Manager
    2 days ago
    £60000 yearly
    Full-time
    London

    People Partner London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits Reports to: Chief People Officer This is a brilliant opportunity for a hands-on People Partner who wants to be close to the business, influence real change and help our managers create great places to work. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not a People team sitting far away from the action. We're close to our restaurants, our managers and our teams, and this role is right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to influence how we support our teams, work closely with senior leaders and make a genuine impact across the business. You'll also have space to keep growing yourself, with opportunities to get involved in people projects, leadership development, coaching and wider business initiatives as we continue to evolve. We're looking for a People Partner to work alongside our Operations Managers, helping our restaurant teams thrive. You'll build trusted relationships, coach leaders, support managers through the moments that matter and help create an environment where people can do their best work. This is a hands-on role with plenty of variety and influence. One day you could be supporting a manager through a complex people matter, the next you'll be using insight to spot trends, shaping practical people plans or helping us develop future leaders. If you enjoy working closely with people, balancing commercial thinking with empathy and making a real difference across a multi-site business, we'd love to hear from you. You'll love this role if · You like being close to the business and out with managers, not hidden behind a desk. · You enjoy coaching leaders, solving problems practically and seeing the difference your work makes. · You want exposure to senior leaders, people strategy and projects that shape how our teams grow. What you'll be doing • Partner with Managers to support our restaurants and people., • Coach and develop managers to build confident, capable teams. · Lead a wide range of employee relations cases with confidence, fairness, consistency and sound judgement. • Use people insight and data to spot trends and improve the employee experience. · Bring strong attention to detail to employee relations, people processes, documentation and follow-up, making sure advice is accurate, consistent and well managed. • Support talent development, succession planning and leadership capability., • Help shape practical people initiatives that support our restaurants today and as we continue to grow., • Work closely with the wider People team to keep things simple, consistent and people focused. We're looking for someone who • Has HR Business Partner or Senior HR Advisor experience in hospitality, retail or another fast-paced customer facing multi-site business. · Has strong employee relations knowledge, including confidence managing complex cases and a solid understanding of UK employment law. · Is CIPD qualified or working towards qualification; however, practical, commercial HR experience and strong judgement are just as important. • Builds trust quickly and enjoys coaching and supporting managers., • Brings a practical, solutions-focused approach. · Has excellent attention to detail and takes pride in getting the important things right, especially when handling sensitive people matters. • Understands that every conversation matters., • Loves working with people as much as processes., • Wants to help create workplaces where everyone feels welcome and supported. Our values in this role · Welcome Everybody: You create a safe, inclusive and respectful environment where managers and teams feel listened to, supported and treated fairly. · Love Your Food: You care about the details that make Franco Manca special and help managers build teams who are proud of the food, service and experience they deliver. · Keep It Moving: You work with pace, clarity and common sense, helping managers resolve people matters quickly, fairly and practically. · Put On a Great Show: You understand that great people experiences lead to great restaurant experiences, and you help managers create teams who deliver warm, genuine hospitality every day. What you'll get · Up to £60,000 per year · Annual discretionary bonus scheme · 25 days holiday plus bank holidays · Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme · Season ticket loan · Medicash health cash plan, including dental, glasses, physiotherapy and more · 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters · Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home · 50% staff discount when dining in any Franco Manca restaurant · Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks · Annual social events, incentives and competitions · Up to £500 employee referral scheme, subject to terms and conditions · Development opportunities to support your growth and progression If this sounds like the kind of People Partner role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

    Easy apply
  • Management Adviser
    Management Adviser
    3 days ago
    Full-time
    London

    We are looking for an experienced professional to join our small but growing team and help us and our clients identify and solve operational and managerial issues to create value and optimise existing processes. Who are we? We are a boutique Business Consultancy with a focus on finding niches for innovation, conducting market research, business plan writing & operations consulting (such as HR/hiring). We work with clients from the idea stage to the growth stage. Our business culture is "explore - launch - automate", bringing disruptive innovation to inefficient processes in various industries. Currently, we generally focus on digital technology & wider emerging innovation spaces. About you • Does changing the way things work for the better excite you?, • Are you driven by partnering with stakeholders to deliver their work more efficiently and effectively?, • Are you the one who makes things organised, conscious about using new software and systems to be more efficient, and minimising routine & human error?, • Are you curious and always eager to learn about new processes, new techniques?, • Are you focused on making change happen? If the answer is “Yes”, then please apply! Your job Joining a boutique consultancy, you will be working with our team to improve how we deliver services to our clients, ensuring more efficient use of resources, technology, materials and processes. You will primarily focus on enabling data-driven operational decisions within our organisation and for our clients. Main job duties / responsibilities include: • gathering and analysing operational data;, • conducting interviews with senior employees and management to gain insights into problem areas;, • determining the most effective solutions for current issues and presenting potential solutions to clients;, • overseeing the implementation of solutions based on available resources;, • keeping in touch with clients and updating them on implementation of solutions and any issues. We expect the following: • educated to a degree level, • strong command of English, • Attend London meetings with hybrid arrangements. Job Type: 30 hours per week Work Location: London (Bank station), Hybrid working arrangements

    Easy apply
  • Customer Care Call Centre Advisor
    Customer Care Call Centre Advisor
    16 days ago
    £20000–£28000 yearly
    Full-time
    London

    Customer Care Call Centre Advisor Join One of the UK's Leading Hair Transplant Companies: Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and making a real difference in people's lives? We are looking for a motivated and enthusiastic Customer Care Call Centre Advisor to join our growing team at one of the UK's leading hair transplant providers. As the first point of contact for prospective and existing patients, you will play a key role in delivering an exceptional customer experience while supporting individuals throughout their hair restoration journey. About the Role As a Call Centre Advisor, your responsibilities will include: • Handling inbound and outbound calls with professionalism, empathy, and enthusiasm., • Responding to customer enquiries via phone, email, and online messaging., • Booking consultations for prospective patients and ensuring appointments are scheduled efficiently., • Following up on enquiries and maintaining strong relationships with potential clients., • Conducting aftercare telephone calls to patients following their procedures, ensuring they are recovering well and answering any non-clinical questions., • Booking post-operative review consultations and follow-up appointments with our clinical team., • Providing outstanding customer support throughout the patient's journey, from initial enquiry through to aftercare., • Accurately updating patient records using our CRM and internal systems., • Liaising closely with patient coordinators, surgeons, and clinical teams to ensure a seamless patient experience., • Managing appointment diaries and helping to maximise clinic utilisation., • Meeting individual and team performance targets while maintaining exceptional customer service standards., • Identifying opportunities to enhance the patient experience and contribute to continuous service improvement. What We're Looking For: • Previous experience in a call centre, customer service, sales, healthcare, or appointment-setting role is ideal and highly desirable., • Excellent verbal and written communication skills., • A friendly, confident, and professional telephone manner., • Outstanding listening and interpersonal skills with a caring and empathetic approach., • Strong organisational skills and attention to detail., • Good computer literacy, with experience using CRM systems being an advantage., • Ability to work in a fast-paced environment while managing multiple priorities., • A positive attitude and genuine passion for delivering exceptional customer care. What We Offer • Competitive salary with performance-based bonuses., • Full training and ongoing professional development., • Clear career progression opportunities., • Friendly, supportive, and collaborative working environment., • Employee discounts on treatments., • Company pension., • Paid annual leave., • Modern office facilities., • Regular team events and employee recognition programmes. Why Join Us? We are proud to be recognised as one of the UK's leading hair transplant providers, helping thousands of patients restore not only their hair but also their confidence. Our team is dedicated to delivering exceptional care at every stage of the patient journey, and we believe our people are the key to our success. If you're passionate about customer service, enjoy building relationships, and want to be part of a company that genuinely changes lives, we'd love to hear from you. Apply today and help us deliver an outstanding experience from the very first call through to every stage of our patients' recovery.

    Easy apply
  • Recruitment Consultant
    Recruitment Consultant
    19 days ago
    £26000–£28000 yearly
    Full-time
    London

    Recruitment Consultant 📍 Monument, City of London 💰 £26,000-£28,000 Base + Uncapped Commission (Up to 40%) 📅 Genuine 4-Day Week 🚀 July Start Dates Most recruitment businesses make you choose between success and balance. We don't believe you should have to. For over 12 years, THRYVE has helped some of Europe's most innovative technology and engineering businesses hire exceptional talent whilst building a culture where high performance and quality of life can coexist. We operate a genuine 4-day working week with no reduction in pay. And it works. Our consultants earn life-changing money, whilst working four days a week. Many of our team have been with us for 5, 6, 7 and 8+ years - something we're incredibly proud of in an industry known for high staff turnover. We're now looking for Delivery Consultants to join two of our fastest-growing markets: 🤖 Robotics ⚡ Energy & Infrastructure The Opportunity This is a specialist delivery role focused on candidate relationships, talent attraction and market expertise. You'll work closely with an established client base, helping some of Europe's most exciting businesses hire highly sought-after talent. Unlike a traditional 360 role, your focus will be on finding, engaging and managing exceptional candidates through the recruitment process. You'll become a true market specialist within either Robotics or Energy — two sectors experiencing significant growth across Germany and Europe. What You'll Be Doing • Building relationships with high-quality candidates, • Managing recruitment processes from first conversation through to placement, • Headhunting specialist talent, • Conducting candidate qualification interviews, • Providing market insight to clients and colleagues, • Creating talent pipelines within your niche, • Becoming a recognised expert within your market Who We're Looking For • We're more interested in attitude than a perfect CV. You may already work in recruitment., • You may come from a customer-facing, relationship-driven or commercial environment. What matters most is that you are: • A strong communicator, • Naturally curious, • Resilient, • Coachable, • Organised, • Relationship-focused, • Proactive, • Motivated to build a successful career If you've worked in recruitment, account management, customer success, hospitality, real estate, events, sales or another people-focused environment, we'd love to hear from you. Why Join THRYVE? ✅ Genuine 4-Day Week (Monday-Thursday) ✅ Uncapped Commission Up To 40% ✅ Established Client Base ✅ Structured Training & Development ✅ Clear Progression Opportunities ✅ Lunch Clubs, Incentives & International Trips ✅ Opportunity To Become A Specialist In One Of Europe's Fastest-Growing Markets ✅ High-Performance Culture Without Burnout Recruitment isn't easy. The best consultants build trust, develop expertise and stay consistent when others give up. If you're ambitious, coachable and excited by the idea of becoming a recognised specialist within Robotics or Energy, we'd love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Solicitor
    Solicitor
    2 months ago
    £1500–£2500 monthly
    Full-time
    London

    We are seeking an experienced Immigration Advisor to join our growing immigration consultancy. The successful candidate will advise clients on a range of UK immigration matters, prepare and submit applications, and ensure compliance with current Home Office requirements. Key Responsibilities Provide accurate, up-to-date immigration advice to clients across visa categories (e.g. Skilled Worker, Student, Family, Visitor, ILR/Settlement) Assess client eligibility and advise on the most suitable immigration route Prepare, review, and submit visa applications, supporting documents, and representations Draft administrative review and appeal letters where required Liaise with clients, caseworkers, and relevant authorities throughout the application process Maintain accurate case files and ensure all advice is compliant with OISC/IAA Code of Standards Keep up to date with changes in immigration law, rules, and Home Office guidance Manage a caseload independently while meeting deadlines and service standards Essential Requirements OISC accreditation at Level 1, 2, or 3 (specify level required for the role), or Membership of the Immigration Advice Authority (IAA), or Qualified Solicitor (having completed SQE1/SQE2 or equivalent qualifying law course) with right to practise in immigration law Strong working knowledge of the Immigration Rules and Home Office processes Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple cases simultaneously Desirable Experience with Skilled Worker, Global Talent, Student, or Settlement applications Multilingual ability (e.g. Hindi, Urdu, Gujarati) an advantage Experience working in a fast-paced consultancy environment

    No experience
    Easy apply
  • Part Time Style Advisor
    Part Time Style Advisor
    2 months ago
    £12.75 hourly
    Part-time
    London

    Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. We are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus. THE ROLE: Our retail style advisors will be organised, confident and fun, looking to grow their fashion styling and sales assisting skills within the Glassworks brand. This role is perfect for someone who is driven to succeed in retail, who is positive and hard-working and likes to work in a team. So what will I be doing every day? • Deliver fantastic customer focused service in a confident, helpful tone, • Meet sales targets given to you by your management, and partake in any necessary training in order to improve sales results, • Communicate the brand messaging accurately and be a Glassworks brand ambassador, • Demonstrate a strong understanding of the clothing and jewellery that's in store in order to help customers with the product, • Help to receive deliveries, check all items for quality control, flag any issues to the buying department, • Help to pack warehouse transfer requests, • Help to keep the stock room neat and tidy, • Support store management in the day to day running of the store, performing daily tasks to keep the store tidy and clean, • Support store management with visual merchandising and mannequin changes, • Be punctual and reliable, • Have a positive, enthusiastic attitude EMPLOYMENT PERKS • Pension scheme, • Commission scheme, • Vibrant team culture WORKING HOURS: Part-time (approx. 24 hours) over Friday-Sunday

    Immediate start!
    Easy apply
1