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About the role It’s knowing you’re protecting the community that surrounds you. It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional. Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews. Key Responsibilities: You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate. Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room. You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs. At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification. You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries. In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service. You will also provide first aid support to the Royal Mews and elsewhere as required. You may be required to attend some events to ensure a Fire Service presence. The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation. Shift Pattern: You will work a 12 hour shift pattern of two days and two nights with four days off. About you Essential Criteria: While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference. Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems. With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces. Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors. With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team. All applicants must also hold a full, clean UK driving licence as some driving will be required between sites. Benefits: We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.