Offres client services director à LiverpoolCréer des alertes d'emploi

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients’ affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: • Professional qualification ACA or ACCA or equivalent., • Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality., • Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner., • Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders., • Efficient and effective time management and organisation skills. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Following further and sustained growth, I'm pleased to say Brabner Fox is kicking off a new process today - in partnership with a regular client, an educational support services business, looking to secure a Huddersfield based IT Field Technician to own and undertake all activities that relate to the efficient running of the technical service in schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this service provider to end users on site. This role reports directly to the Technical Director for Services, owning relationships for selected schools. This is a growth led, on-site role where the right candidate will learn, develop & grow. Responsibilities • Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera), • Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS),, • Responsible for 1st/2nd Line support for ISP service solution (Smoothwall), • Responsible for 1st/2nd Line IT support of school equipment including Windows, Chrome and iOS devices., • Ensure client satisfaction for technical support issues. Key Tasks Service Desk • Provide first line support to service desk issues, • Ensure each support call is logged and actioned to completion, • Ensure all calls status are updated on the support desk system, • Ensure client contact is maintained until fault resolution., • Provide second line support for issues to ensure problems are investigated and resolved., • Provide pro active maintenance for client systems to ensure patching, anti virus and backup systems are monitored and maintained, • Provide proactive maintenance support for ISP service lines, Smoothwall filter and Smoothwall firewall solution to ensure service uptime and content is appropriately filtered., • Review filter monitor reports if requested by clients to review filter breaches., • Provide proactive support for cloud systems such as Microsoft, Apple and Google MDM solutions., • Provide support for licencing systems such as Microsoft, Google, Jamf etc, • To become familiar with schools IT systems and produce internal knowledge base documentation for common queries, • Assist with internal projects and equipment builds before site roll out., • Ensure all client complaints are rectified, • Promotion of additional services to existing clients to secure additional installation time outside of contracted hours., • Provide technical knowledge to Sales Team for hardware enquiries. Personal Attributes • Excellent communication with pleasant and engaging manner, • Excellent oral and written communication, • Dealing with multiple issues simultaneously, • Scheduling tasks to ensure monitoring and maintenance tasks are completed, • Good all round level of technical understanding, • Ability to use technical/professional information for 1st/2nd line support, • Liaising with clients and staff to ensure issues are resolved, • Monitoring systems to maintain systems, • Self starter in taking action to achieve a goal, • Ensuring hot swap availability for support issues, • Using RMM systems for monitoring client systems, • Able to manage a given problem through to conclusion, • Able to contribute constructively to the working of the technical team, • Ensure service desk issues are communicated to team members involved, • Good understanding of the company scope of service delivery, • Prompt arrival at the start of working day, • Good timekeeping to ensure actions are resolved What's on Offer • Starting Salary c£30k, • Generous wrapper of other benefits, • Fantastic learning in a great team with good progression opportunities

Job Type: Permanent, Full-Time Working Pattern: Office-Based Salary: Competitive (DOE) Location: Birkenhead Overview An exciting opportunity has arisen for an experienced Legal Cashier to join a busy and growing finance team within a well-established law firm. This role will support the Finance Director and wider accounts team, ensuring the smooth running of financial operations in line with regulatory requirements. Key Responsibilities • Process receipts and payments for both client and office accounts in line with AML and SRA regulations, • Handle card payments and bank transfers, • Perform daily and monthly bank reconciliations, • Manage petty cash, including posting and reconciliation, • Process bills and assist with billing procedures, • Support month-end reporting processes, • Maintain and manage the purchase ledger, • Apply the firm’s Client Interest Policy where required, • Monitor and manage residual client balances, • Respond to internal accounts queries in a timely manner, • Provide general support to ensure efficient operation of the finance and administration functions Requirements • Previous experience working as a Legal Cashier is essential, • Strong understanding of AML and SRA Accounts Rules, • Proficient in Microsoft Office (particularly Excel), • Excellent organisational skills with the ability to prioritise workload, • Strong attention to detail and accuracy, • Effective communication and interpersonal skills, • Ability to work both independently and as part of a team About the Firm This is a well-established and growing law firm with a strong reputation for delivering high-quality legal services. The firm offers a supportive and collaborative working environment, with a focus on professional development and operational excellence. Benefits • Competitive salary (dependent on experience), • Supportive team environment, • Ongoing training and development opportunities

Job Title: Senior Valuation Surveyor/ Associate Director Location: Liverpool city centre (hybrid working arrangement) Remuneration: £45,000-£75,000 (salary commensurate with level of experience, including a car allowance) + market leading benefits package Global consultancy seeking a RICS registered Valuer due to expansion, open to considering RICS registered Valuer of all levels. Are you a RICS registered Valuation Surveyor seeking a role within a global market leading real estate consultancy? Seeking a role working with a highly reputable private/commercial sector client base? The Company A global real estate and development consultancy servicing a vast range of clients across a broad range of services lines; planning, development, asset management, lease advisory project management, strategic business advice etc! With presence in over 100 locations worldwide this is a fantastic opportunity to join a global market leader committed to creating vibrant buildings, cities, and spaces that generate lasting social and economic value. As a business there is a clear culture and emphasis on development and a people first culture. Whilst part of an international corporation the Liverpool office has a very “family feel” and “close knit” team atmosphere making it a really great place to work. The Role Undertaking commercial valuation work for a wide range of clients spanning across the public and private sector; residential developers, local governments, investment and pension funds, large landowners etc. A core element of the role is producing clear, accurate valuation reports that are ready for Director review and approval. Main duties include: • Collaborate closely with colleagues across the valuation function and wider team to take personal accountability for progressing your own instructions., • Pursue opportunities to expand the North West Valuation offering., • • Lead Property Valuations – Assessing commercial properties and portfolios for a variety of public and private sector clients in the North West., • Research Property Markets – Look into local property trends and prices to assist with valuations., • Communicate with Clients – Respond to valuation-related queries professionally and helpful. Role Requirements • MRICS/FRICS qualification and RICS registered Valuer status., • A passion for building great relationships with external and internal clients, • A good working knowledge of the RICS ‘Red Book’ and relevant guidance notes, • Strong report writing skills, • Experience in Loan Security and Asset Valuations in desirable Hit ‘Apply Now’ to send your CV or feel free to reach out to me directly if you have any queries/ seeking some advice on your next career move in general practice surveying! Email:

A leading financial services firm in the United Kingdom is seeking an experienced Associate Director to manage and develop a high-calibre team of tax specialists.The chosen candidate will implement business plans, generate new opportunities, and maintain client relationships with minimal oversight.A

A leading risk advisor and insurance broker in Liverpool seeks a Client Services Director to manage Professional Indemnity insurance for a portfolio of construction-sector clients. This role involves identifying risk requirements, pursuing new business opportunities, and ensuring excellent client ou

A leading accountancy and business advisory firm in Manchester is seeking a VAT Senior Manager/Associate Director to provide VAT advisory and compliance services for corporate clients. The ideal candidate has significant UK VAT experience, proven client management skills, and is educated to degree l

A leading risk advisor and insurance broker is seeking a Client Services Director to manage professional indemnity insurance needs for construction-sector clients.This role entails expanding services into new markets and ensuring excellent outcomes for clients.Ideal candidates will possess strong ex

Town Planning Director, Liverpool Hybrid working, Salary negotiable DOE Are you a Planning Director ready to lead, grow, and shape the future of a well-established planning office? We're looking for a Planning Director to lead our Liverpool office, strengthen its regional profile, and drive the next phase of growth. This is a strategic, hands-on leadership role where you'll combine technical planning expertise with business development, team leadership, and client-facing work, supported by a senior management team. What you'll be doing You'll take overall responsibility for the Liverpool team, with a focus on leadership, growth, and delivery. Your role will include: ·Leading and growing the Liverpool planning team ·Developing and managing key client relationships and new business opportunities ·Overseeing major planning projects, including large applications, appeals, Local Plans, Examinations, and Public Inquiries ·Assembling and leading multidisciplinary project teams across the business ·Contributing to company-wide strategy, performance planning, and financial management ·Representing the business at networking and industry events ·Mentoring, supporting, and developing staff at all levels What we're looking for You'll be an experienced, confident planning professional with a strong leadership mindset. Ideally, you'll have: ·Significant professional planning experience, ideally from a consultancy background, or mixed public/private background ·A postgraduate qualification in Planning ·Chartered Membership of the RTPI ·Proven experience leading planning projects and professional teams ·A strong track record in business development and client management ·An established network and clear ideas for regional growth sectors Why join? You'll work as part of a collaborative national team, with hybrid working and access to expertise across planning, design, engineering, and environmental services. Their Liverpool office covers the North West and Scotland and includes close collaboration with our in-house architecture, landscape, and masterplanning teams. What's on offer? We offer a competitive and people-focused benefits package, including: ·Hybrid working with core office days ·Private healthcare ·Access to an Employee Owned Trust bonus (EOT bonus) ·Life insurance and company pension ·Enhanced maternity scheme ·Generous annual leave ·Payment of professional subscriptions Ready to lead the next chapter of our Liverpool office? If you're looking for a senior planning role with real influence and long-term opportunity, we'd love to hear from you. Apply now or get in touch for a confidential discussion. Georgia Cookson, (url removed) (phone number removed) Job reference number: 65904

We are looking for an experienced and commercially minded Client Services Director to lead and build our client services function at Quirky Digital. You will take ownership of key client relationships, oversee retention and account growth, and help shape how client services operate as the business s

TaskUs is seeking a Senior Client Services Director who will manage strategic client accounts and drive operational growth through innovative initiatives. The ideal candidate will have over 7 years of client services experience, strong strategic planning abilities, and excellent communication skills

Hanson Search is on the lookout for a Client Services Director for a leading digital marketing agency in London. Key responsibilities include leading B2B and B2C client accounts, managing team development, and driving new business growth. The successful candidate will bridge senior leadership with t

A leading digital services provider in Greater London seeks a Senior Client Services Director to oversee strategic campaigns, ensuring client satisfaction and achieving revenue targets. You will manage client relationships, conduct business reviews, and lead a team of client services managers. The i

Director of Client Services - Creative Social Sports Marketing Agency – London (Hybrid). This is a senior leadership role with real influence, owning the commercial health of the Client Services function, shaping long-term client partnerships, and driving profitable, sustainable growth across a di

The provision of services that combine US expertise as a central focus alongside the UK and other third country requirements, positioned as a service for the HNW and SHNW continues to be a growing market as the complexity of the US system alongside many other countries means that clients and prospec

As such, the Client Services Director will manage the overall relationship with the client, covering areas as diverse as:. We are seeking a dynamic and passionate Client Services Director with 5+ years of hands‑on experience in Marketing Mix Modelling (MMM). Senior Client Services Director.

A leading marketing agency in Greater London is seeking a Director of Client Services. This senior role requires 12 years of experience in client leadership within a creative agency. Responsibilities include managing a senior team and driving growth strategies while building strong relationships wit

A leading digital healthcare communications agency in Greater London is seeking a Client Services Director. This hybrid role requires a seasoned professional to drive revenue growth, manage senior client relationships, and lead cross-functional teams. Join an organization where you can make strategi

Next Level, a leading marketing and creative recruitment agency, seeks a Client Director to lead their client services team. Ideal candidates will have extensive agency experience in client services, particularly within travel, retail, and hospitality sectors. This key position involves managing sen

You will currently be working as a Client Services Director, or similar. You will lead and mentor cross-functional agency teams, setting clear priorities and quality standards to ensure all deliverables are high-quality, compliant, and aligned with client goals. An in-depth understanding of pharmace

Apply today!# Job Details### The Role:We are seeking a Client Services Director to lead the exceptional delivery of client programmes, with a focus on our AI-powered in-field enablement proposition. Contribute to the evolution and continuous improvement of client services, tools, and way

We have a brilliant opportunity for an aspiring Client Leadership Associate Director to join the OMD UK team and work on one of our biggest and most high‑profile clients. You will work across the full spectrum of media activity, from brand campaigns to always‑on performance, leading responses, b

A growing agency in Greater London seeks a Senior Client Services Director to shape and expand their Client Services function within beauty and influencer-led sectors. You will work closely with the senior team to achieve growth targets, lead pitches, and ensure smooth delivery across various servic

A leading content agency in the United Kingdom seeks a Head of Client Services to lead the client services team. You will be responsible for driving growth, managing key client relationships, and ensuring high-performance standards. The ideal candidate has over 7 years of experience in client manage

The provision of services that combine US expertise as a central focus alongside the UK and other third country requirements, positioned as a service for the HNW and SHNW continues to be a growing market as the complexity of the US system alongside many other countries mean that clients and prospect

As an executive Director, you will lead the product development team specializing in client onboarding transformation, engaging with clients, internal users, and vendors to expand our toolset and product offering. Experience with client onboarding, client conversions, or party and account data. Join

The Client Executive is responsible for delivering exceptional client service to our clients by understanding client issues and challenges, leveraging the firm’s capabilities to address these, and driving new business opportunities to grow revenue and to deepen our client relationships. Working cl

PharmaLex is looking for a Client Services Director to lead exceptional client program delivery, focusing on AI-powered solutions. This remote role involves building trusted client relationships, mentoring Account Managers, and ensuring client satisfaction. Some travel will be required based on clie

The ideal candidate will have over 12 years of experience in business development and client management, with a strong background in professional services. A leading consulting firm in Greater London seeks a Director, Private Equity Client Executive to drive growth in the Private Equity Industry Gro

The Client Services Director will ensure smooth running of client services teams and accountability for meeting the business objectives of the clients both strategically and financially. Client Services Director (Freelance/FTC). Apply a high level of scientific and commercial expertise gained throug

A dynamic digital marketing agency in the UK is seeking a Head of Client Services & Strategy to lead their Client Services division. The ideal candidate will have proven experience in client services and a passion for hospitality, with a strong focus on strategic leadership and operational excellenc

You would work closely with the Directors and play a key role in driving agency strategy and development as well as working with external clients.

The Managing Director for Europe, Middle East and Africa (EMEA) Client Services within the International Private Bank will lead the business component of strategic initiatives to revolutionize client service delivery and transformation, operational efficiency, and the control environment in a Digita

As a Client Services Director, you will have a professional services bookings target, responsible for selling Smartsheet’s portfolio of PS offerings to help accelerate customer’s adoption of the Smartsheet platform across a variety of intelligent work management solutions. This role reports to t

A leading marketing agency in West London seeks a Client Services Lead to oversee exceptional client experience and strategic excellence. The ideal candidate will lead a team and drive growth across diverse brands, managing client relationships with confidence and commercial insight.

We’re Hiring: Senior Client Services Director/Lead (AD+ Level) ✨. Shape and grow our Client Services function across. Account Director or Senior Account Director.

As a Client Services Director, you will have a professional services bookings target, responsible for selling Smartsheet’s portfolio of PS offerings to help accelerate customer’s adoption of the Smartsheet platform across a variety of intelligent work management solutions. You will manage the en

We’re working with a dynamic digital marketing agency to help them find their first Client Services Director. Strong presentation and client-facing skills, with the ability to manage high-level client relationships. You’ll play a key role in bridging senior leadership and the rest of the team, p

A natural communicator who enjoys working closely with clients and colleagues. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also

As the Senior Client Services Director, you will:* Be doing client management wherein you will conduct weekly/monthly/quarterly business reviews. What We Offer:**What does the Senior Client Services Directorto learn more about our #RidiculouslyGood Culture & life at TaskUs. As you tackle your ne

A leading tech-enabled accounting firm is seeking a Tax Consultant to join their advisory team, specializing in Private Client and Owner-Managed Businesses (OMBs). This role is centered on delivering high-impact advisory services without compliance responsibilities.

A leading collaborative work management platform is seeking a Client Services Director in London. The role involves managing sales processes for professional services, creating territory plans, and ensuring successful project delivery.

This role involves leading the agency and client services team while working closely with Directors to drive strategy and manage external client relationships. A creative healthcare agency in Greater London is looking for a Senior Client Services Director.

Manchester Arndale is seeking a senior management professional to lead facilities management and contract delivery across services.

The Head of Client Services & Strategy will lead MeMo’s Client Services division, overseeing the delivery of exceptional client experience, strategic excellence, and commercial performance across all accounts. Foster collaboration across MeMo’s four divisions – PR & Influencer, Digital Marketi

As Client Services Director, you will oversee some of our most important customer relationships, ensuring we maximise value and build long-term partnerships. Proven experience in account leadership, client services, or similar roles within technology, consulting, or enterprise software. We are intro

Reporting to the Head of Global Commercial Operations, this is a pivotal role responsible for building trusted partnerships and deep client intimacy across our priority global clients. Contribute to the evolution and continuous improvement of client services, tools, and ways of working. Proven succe