Client services manager jobs in PontypoolCreate job alerts

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Company: Our client is a well-established manufacturer within luxury interiors, specialising in high-end bathrooms, kitchens, and premium tiles. renowned for delivering premium products and exceptional design solutions. With a strong presence across multiple markets, they have built a reputation for quality, innovation, and excellence. Key Responsibilities as a Sales Consultant: As the Showroom Consultant, you will be based in the showroom, selling a wide range of high-end products to a range of different clients. The Sales Consultant will drive retail sales within a busy sales environment. Engage with customers from initial greeting through to showcasing products and closing sales. Build and maintain strong relationships with clients to encourage repeat business. Work on a 5-day rota across 7 days (Monday - Sunday) The Successful Candidate: Experience in a Showroom or face-to-face sales is highly desirable but not essential Experience dealing with people, meeting people, talking to people, this would be ideal Personable, driven, and motivated with a passion for delivering outstanding service. Attitude is key, someone that is switched on and eager to build a career A strong team player who thrives in a collaborative environment. Someone who is willing to learn and absorb training. About Impact Nationwide Ltd Impact Nationwide Recruitment is recognised as a key player within the Construction and Interiors recruitment arena, placing people in sales, administration, commercial and project jobs, enabling our established team of consultants to become experts in their field! At Impact Nationwide, we specialise in placing a varied range of personnel at all levels up to Director across the UK. The roles our sector specialist teams recruit for include: sales executive jobs, national account manager jobs, business development manager jobs, field sales jobs, retail sales manager jobs, project manager jobs, interior design jobs, designer jobs, installation manager jobs, customer services jobs, marketing manager jobs, product manager jobs, brand manager jobs, showroom jobs, branch manager jobs, sales admin jobs, admin jobs, director jobs, and export jobs. The Construction sector includes Plumbing, Kitchens, Bathrooms/ Sanitaryware, Appliances, Kitchens, Accessories, Tiles, Flooring, Fabrics, Wallcoverings, Building Materials, Interior building products, Exterior Building Products, Facades, Roofing, Glazing systems, Doors, Drainage, Tools, Timber, HVAC, Renewables, Security and Electrical. The Showroom sector includes Bathrooms, Kitchens, Appliances, Flooring, Tiles, Accessories, Furniture and Lighting. TPBN1_UKTJ

Lead and develop the Quality Account Manager team, ensuring effective oversight of client quality requirements, NPI, licensing, regulatory submissions, Quality Agreements and ongoing quality activities. Support the hosting and management of client and regulatory audits and inspections. Drive continu

With ambitious growth plans, a vibrant culture, and a fresh approach to client relationships, we're now looking for a Client Manager to join our journey and play a key role in shaping what comes next. You'll work closely with the Directors, take ownership of a diverse and growing client base, and be

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised.This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.Find out more about the daily tasks, overall responsibilities, and required experience for t

Seeking a skilled Private Client Tax Manager to handle tax planning, compliance, and client relations for a professional services firm in Crawley.

Digital Account Manager to translate technical campaign results to clients. Develop digital marketing strategies, analyze performance, and manage client relationships.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedication

You should have an understanding of the needs of the client group.

There may also be an opportunity to join our.This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Salary: £10 per hour + 32p Mileage + Travel time Reference: ABATORF Job Title: Care Assistant Locations: Torfaen Pay Rate: £10.Mileage :32p per mile Shifts available: Flexible hours available, full time, part time, evenings and weekends available.Work around your commitments & your life sty

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedic

Our client is highly successful in the rail industry and is currently recruiting for 2 experienced Team Leaders to join their growing and successful company in Newport, Wales, You will be responsible for overseeing the day-to-day activities of the testing team, ensuring work is completed safely, eff

The UK&I Utility Key Account Manager is the senior field-based sales leader responsible for managing all aspects of the business with strategic utility customers across the United Kingdom and Ireland. The position requires strong business leadership, strategic key account planning, and high-level re

This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Локация: РФ, Московская область.В настоящий момент мы находимся

Logistics Account Manager Cwmbran Salary: Up to £35,000 + Excellent Benefits Yolk Recruitment is supporting an established logistics organisation with the recruitment of a Logistics Account Manager to join their team based in Cwmbran. This is what you'll be doing As Logistics Account Manager, you

Your responsibilities will include: Providing day-to-day support to solicitors across a varied Child Care caseload Preparing, formatting and assisting with legal documentation, applications and correspondence Audio typing and accurately transcribing correspondence and documentation Preparing court b

If you have experience in HR Shared Services, HR Operations, or People Services and enjoy combining leadership with operational excellence, we'd love to hear from you. What We're Looking For Essential Experience & Skills Experience working within HR Operations, HR Shared Services, or People Servic

Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours: W

Full-time Team Leader position (37.UK Manual Driving licence essential.Are you an experienced Support Worker ready to take the next step in your career? We are looking for a dedicated Team Leader to work across Shrewsbury Supported Living.As a Team Leader you will support t.

Job Description Package Description: Could you be the reason someone smiles? Join us as a Home Care Assistant and make a real difference while building a rewarding career in care – No experience necessary /n There's something truly special about helping others live with dignity and joy, especial

At Ocado Logistics, our Warehouse Operatives play a vital role in delivering outstanding service to thousands of customers every day.Join our state-of-the-art Bristol Customer Fulfilment Centre, where people and technology work side by side to prepare customer orders in a fast-paced, supportive envi

Pick a career packed with opportunities.Join Ocado Logistics Bristol today! .As a Weekend Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for custome

Job Description Location: Hereford /n Salary: £32,500 + OTE /n We are looking for an Account Manager to join our team in Hereford, you will be acting as the first point of contact for your customers, building strong business relationships and managing customer satisfaction.

Logistics Account Manager Cwmbran Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Salary: Up to £35,000 + Excellent Benefits Yolk Recruitment is supporting an established logistics organisation with the recruitment of a Logistics

Salary: up to 36,403 per annum Refuse & Recycling Team Leader (HGV Refuse Driver) 80 hours per fortnight Permanent post Up to 36,403 per annum About the team We are seeking experienced team leaders to supervise a collection team and be responsible for allocated vehicles and other resources to ensure

There may be time where we require flexibility with working times which will be agreed with your line manager on a case-by-case basis. Ensure there are suitable staff levels, that holiday and sickness absence is managed and report any shortfalls to the Hygiene Manager.

Pick a career packed with opportunities.Join Ocado Logistics Bristol today! As a Weekend Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for customers

Job Description Annual Salary £34,529, Plus a great range of benefits Shifts available are: Monday to Friday, 06:30 - 16:00 (1 in 3 Saturdays with a day off in the week) (40 Hours PW) Tuesday to Saturday, 10:00am - 18:30 (40 Hours PW) * Sunday to Thursday, 10:00am - 18:30 (40 Hours PW) Portbury

Recruitment are partnering with our client, a leading food manufacturing company, in their search for an Engineering Shift Team Leader. Reporting directly to the Engineering Manager, you will be a key member of the engineering team, responsible for leading the engineering shift team and ensuring the

At Ocado Logistics, our Warehouse Operatives play a vital role in delivering outstanding service to thousands of customers every day.Join our state-of-the-art Bristol Customer Fulfilment Centre, where people and technology work side by side to prepare customer orders in a fast-paced, supportive envi

Newport Pagnell Medical Centre is seeking a Senior Nurse to lead the Integrated Community Support Team and Community Matron functions.The role is part-time (21 hours per week) with a supportive, practice-employed nursing team and dedicated administration.The successful applicant will have an NMC PIN

Costa Coffee is seeking a Team Leader to bring energy, confidence and support to every shift.You’ll lead smooth, efficient shifts, train and support new Baristas, and energise a motivated team while upholding service and coffee excellence.We offer flexible shifts and a supportive environment where

Completely Care Recruitment Consultants Ltd in Caerphilly is seeking experienced Care Assistants to join our growing agency team.This role offers flexible agency work within care homes, nursing homes, and supported living environments.You will provide high-quality personal care, assist with moving a

Elysium Healthcare in Wales is seeking a dedicated Healthcare Assistant to join the Ty Gwyn Hall rehabilitation service in Abergavenny.You will support individuals with mental health conditions, deliver compassionate care, and work within a multidisciplinary team to promote recovery and wellbeing.Th

Cylch Meithrin Blodau Bach in Wales is seeking a caring Level 3 Nursery Assistant to join a friendly team.You will support young children aged 0-7 years, helping them to feel safe, valued and engaged in a nurturing environment.In this hands-on, early years role, you will work with colleagues to plan

Ceredigion County Council Direct Payment Support Service is seeking a carer to support a lady with brain injury in her own home in the Cwmbran area.The role involves personal and domestic care, and accompanying social and leisure outings.Applicants must have a valid driving licence and prior care ex