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We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _ #LI

Spherical Search has recently partnered with a well-established Analytical Testing and CRO services organisation specialising in inhalation and nasal drug delivery. The company works with a broad range of pharmaceutical, biologics, and device organisations on a global scale. \n \n We are currently seeking an Associate Manager to join the team in an on-site role, based within a commutable distance of Cwmbran, Wales. \n \n Associate Manager, Pharmaceutical Development \n \n Role Details \n \n\n • Job Title: Associate Manager, Pharmaceutical Development\n, • Business Unit: Pharmaceutical Development\n, • Team: Pharmaceutical Development\n, • Line Manager: Manager, Pharmaceutical Development\n, • Functional Report: General Manager\n\n \n Role Overview \n\n • Lead and manage a team of Senior Scientists and Pharmaceutical Analysts.\n, • Provide scientific and technical leadership to project teams and clients.\n, • Act as a recognised internal point of contact for problem solving within area of technical expertise.\n\n \n Values & Behaviours \n \n Act as a role model for exemplary performance aligned with the Company’s values: \n\n • Respect and trust people\n, • Value each individual’s contribution\n, • Take initiative and develop full potential\n, • Promote teamwork and collaboration\n, • Act with openness, honesty, and integrity\n, • Behave ethically and responsibly, holding accountability to all stakeholders\n\n \n Job Responsibilities \n \n Job descriptions outline approximately 85% of responsibilities. Additional reasonable duties may be required. \n \n Core Responsibilities \n \n\n • Promote the Company’s best interests through professional and effective performance.\n, • Complete timesheets, expenses, training records, and appraisals in a timely manner.\n, • Maintain compliance with SOPs, QMS requirements, and data integrity standards (ALCOA+).\n, • Ensure confidentiality of company information.\n, • Maintain accurate, contemporaneous, and compliant records.\n\n \n People Management \n \n\n • Lead, manage, and inspire Senior Scientists and Pharmaceutical Analysts.\n, • Plan and allocate resources to meet project and customer requirements.\n, • Ensure team members are appropriately trained and competent.\n, • Conduct performance reviews, objective setting, and development planning.\n, • Support recruitment, onboarding, and training initiatives.\n, • Manage absence, wellbeing, and return-to-work plans with care and consistency.\n, • Support and deputise for the Head of Department as required.\n, • Foster a positive working environment that supports retention and engagement.\n\n \n Science & Technical Leadership \n \n\n • Provide scientific and technical leadership to internal teams and external clients.\n, • Deliver specialist training internally or externally as required.\n, • Act as a technical expert in data analysis, interpretation, and reporting.\n, • Maintain comprehensive experimental records and author/review formal reports.\n, • Contribute to publications, including peer-reviewed journals.\n, • Stay informed on emerging technologies and recommend adoption where appropriate.\n, • Act as an ambassador within the wider scientific and industrial community.\n\n \n Quality & Regulatory Compliance \n \n\n • Ensure work conducted under GMP meets all regulatory and quality standards.\n, • Maintain audit-ready training records for self and team members.\n, • Ensure timely completion of Change Controls, Deviations, and CAPAs.\n, • Promote a strong culture of compliance and data integrity.\n\n \n Continuous Improvement \n \n\n • Lead and contribute to continuous improvement initiatives.\n, • Identify and address inefficiencies in processes and workflows.\n, • Deliver improvement projects on time and in full.\n\n \n Customer & Project Support \n \n\n • Support project teams as a technical subject matter expert.\n, • Maintain and enhance client relationships throughout project delivery.\n, • Communicate project issues promptly and transparently.\n, • Ensure high-quality data presentation and reporting standards.\n, • Present technical results clearly to internal and external stakeholders.\n\n \n Health, Safety & Environment \n \n\n • Act as a role model for health, safety, and environmental best practice.\n, • Ensure risk assessments, COSHH compliance, and safe working practices.\n, • Ensure incidents are logged, investigated, and corrective actions implemented.\n, • Promote continuous improvement in safety standards.\n\n \n Systems, Processes & Facilities \n \n\n • Implement and maintain quality systems and technical procedures.\n, • Author and review SOPs within area of expertise.\n, • Ensure effective use of IT systems and prompt issue escalation.\n, • Support laboratory, equipment, and facility management activities.\n\n \n Role Context & Collaboration \n \n\n • Collaborate cross-functionally on resource planning, training, safety, and facilities.\n, • Communicate effectively with customers regarding project progress and issue resolution.\n\n \n Scope \n \n\n • Direct Reports: Senior Scientists and Pharmaceutical Analysts\n, • Facilities: Laboratory ownership and oversight (shared)\n, • Equipment: Formulation and product processing assets\n, • Financial Responsibility: None\n\n \n Working Arrangements \n \n\n • Location: Office and laboratory based (laboratory presence encouraged)\n, • Hours: 37.5 hours per week, Monday–Friday (09:00–17:00 core hours)\n, • Travel: Up to 10% for training, inter-site support, or customer engagement\n, • Flexibility: Occasional evening or weekend work by prior agreement\n\n \n Education, Experience & Skills \n \n Education \n\n • Degree in science, pharmacy, or a related discipline (2:1 or above preferred)\n\n \n Experience & Skills \n \n\n • Experience in inhalation or respiratory product development or research - Desired not a must\n, • Strong understanding of GMP, ICH, and COSHH requirements\n, • Proven people leadership and team management experience\n, • Strong technical expertise within a specialist scientific field\n, • Excellent communication, influencing, and stakeholder management skills\n, • Highly organised, data-driven, and adaptable in fast-paced environments\n\n \n Training & Development \n \n\n • Six Sigma training desirable\n, • Management training preferred\n\n \n Licences/Certifications \n \n\n • None required\n\n

\n Founded in 1978, Clark Contracts is a privately owned main contractor with several operating divisions; Construction, Fit Out, Refurbishment, Housing, and Maintenance. We employ over 280 people with offices in the East and West of Scotland. \n \n We have an opportunity for an experienced Mechanical and Electrical Manager to join the business. \n \n The Role & Responsibilities \n \n The successful applicant will be required to: \n \n \n • Work alongside Project Teams to effectively manage M&E service packages.\n, • Monitor the progress of our Sub-contractors and encourage a close working relationship.\n, • Provide programme and specialist information during the tender period.\n, • Ensure M&E services are being installed correctly and to the correct specification.\n, • Effectively manage the test & commissioning stage of the project to ensure that we achieve a clean handover.\n, • Ensure that O& M manuals handed over at completion at an acceptable standard.\n, • Manage the M&E contractor design portions with supply chain.\n, • Be involved in the M&E Design & Build process.\n \n \n The Candidate \n \n To be considered for this role candidates should: \n \n \n • Have Mechanical / Electrical construction industry experience at a supervisory / managerial level.\n, • Hold a recognised mechanical and electrical qualification\n, • Have strong IT Skills including knowledge of Microsoft Project\n, • Have excellent communication skills\n, • Be adaptable to change within a fast-paced environment\n, • Have the ability to work both as part of a team and by using their own initiative\n \n \n Experience of BREEAM and/or Design and Build would also be advantageous when applying for this role. \n \n Why work for us? \n \n In addition to an attractive package which is negotiable dependant on experience you will receive the following: \n \n \n • 33 days annual leave entitlement (This is inclusive of 8 public holidays), with the option to purchase additional holidays.\n, • Career progression opportunities\n, • Ongoing training and development\n, • Contributory personal pension scheme.\n, • Access to the company’s Employee Assistance Programme which includes support for both you and your family (conditions apply) as well as a team of Mental Health First Aiders.\n, • Cycle to Work Scheme.\n, • Group Life Assurance, Critical Illness Income Protection\n, • Company Sick Pay.\n, • Enhanced Paternity and Maternity Pay.\n, • Eyecare Vouchers\n, • Employee volunteering scheme\n, • Additional holidays for long service \n \n \n \n This is a full-time permanent position. Due to the nature of the role travel to and from sites and client meetings will also be required. \n \n We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Candidates who apply for this role will have their data stored for the purposes of the recruitment process. The storage of your data complies with The General Data Protection Regulation. Full details of what is stored and how can be found in our Recruitment Privacy Notice, which is located in the Media Centre of our website. \n \n

\n Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with several operating divisions; Construction, Fit Out, Refurbishment, Retail, Housing and Maintenance. We employ over 250 people with offices in the East and West of Scotland. \n Due to recent project wins we have an opportunity for an experienced Project Manager to join the business. \n Role & Responsibilities \n \n The successful candidate will work with our Contracts Managers to deliver projects in excess of £30 million and will be responsible for; \n \n · Ensuring that the projects are completed safely, on time, to budget and to the highest standard of workmanship. \n · Managing Subcontractors. \n · Dealing directly with design teams and clients. \n · Building and developing relationships with existing and new customers. \n · Produce, Analyse and interrogate programmes. \n · Controlling projects to Financial Budget. \n · Fully embrace the companies Customers 1st campaign to continually improve the way we deal with our Customers. \n \n Candidate \n \n To be considered for this position the candidate will have experience in a similar role with another main contractor and will; \n \n · Have an excellent understanding of Microsoft Project and Office packages. \n · Hold a current SMSTS qualification. \n · Have a high level of Health & Safety Awareness. \n · Hold a current First Aid and Scaffold Inspection Certificates. \n · Have excellent Communication Skills. \n · Have experience in both refurbishment and new build. \n · Be able to demonstrate strong IT skills and contract administration skills. \n · Be able to demonstrate an ability to control and manage sub-contractors. \n · Be capable of programming projects from scratch and managing existing programmes using Microsoft project. \n · Be able to demonstrate that they can meet programme dates. \n \n Why work for us? \n At Clark Contracts Ltd, we offer more than just a job. We are committed to investing in our employees and providing opportunities for personal and professional growth. \n In addition to a competitive salary (negotiable based on experience), you will benefit from: \n · 33 days annual leave entitlement (This is inclusive of 8 public holidays), with the option to purchase additional holidays. \n • Career progression opportunities \n • Ongoing training and development \n • Contributory personal pension scheme. \n • Access to the company’s Employee Assistance Programme which includes support for both you and your family (conditions apply) as well as a team of Mental Health First Aiders. \n • Cycle to Work Scheme. \n • Group Life Assurance. \n • Critical Illness Income Protection. \n • Company Sick Pay. \n • Enhanced Paternity and Maternity Pay. \n • Eyecare Vouchers \n • Employee volunteering scheme. \n • Additional holidays for long service. \n This is a full time, permanent position. \n \n We are an equal opportunities employer and welcome applications from all suitably qualified candidates. \n \n Candidates who apply for this role will have their data stored for the purposes of the recruitment process. The storage of your data complies with The General Data Protection Regulation. Full details of what is stored and how can be found in our Recruitment Privacy Notice which is located in the Media Centre of our website, under the downloads section. \n

\n Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with several operating divisions; Construction, Fit Out, Refurbishment, Housing and Maintenance. We employ over 280 people with offices in the East and West of Scotland. \n \n Due to continued growth, we are now looking to recruit an experienced Design Manager to join the organisation. \n \n Role & Responsibilities \n \n The main duties will include but not be limited to: \n \n · Taking a leadership role in the management of the design process in our Design & Build Projects, ensuring that our appointed design consultants carry out their duties in line with their appointment. \n · The role will encompass input at both pre-construction and construction stage of a project. \n · Manage the design team, sub-contractors with design responsibility and the design development process and liaise with other departments and project teams within the company in respect to design requirements. \n · Ensure that design work undertaken is carried out in accordance with company procedures and that a high level of professionalism is maintained. \n · Co-ordinate the whole design process and work closely with the client, employer’s representatives, key stakeholders, design team and legislative bodies. \n · Production or review of consultant’s appointment, scope of services, design responsibility matrices, chairing design team meetings and detail design technical workshops, prepare project reports, sample schedules, technical submittals and management of the Information Release Schedule (IRS). \n · Maintain a professional approach with clients and their teams, sub-contractors and suppliers. \n · Working with our project delivery teams to reduce costs, delays and disruption on site. \n · Liaising with Statutory Authorities to ensure the design process recognises current legislation, standards and codes of practice and design is compliant to relevant legislation and technical requirements. \n · Reviewing design drawings from external design consultants along with sub-contractors with design responsibilities to evaluate most effective design method and concepts. \n · Provide technical support across the business and through both pre-construction and post contract award and provide quality support on-site inspection and audit reporting. \n · Researching new products and most effective construction methods. \n · Demonstrate a commercial awareness of working within budgets, including project and product cost constraints, traceability of commercial variations and recovery of additional costs. \n · Managing the design to achieve given environmental /sustainability accreditations e.g. BREEAM where appropriate. \n · Adhere to Health and safety policies, according to Company procedures \n \n Candidate \n \n The ideal candidate will have: \n \n · Previous experience working in a Design Manager for a Main Contractor, sub- contractor or have an architectural or engineering background. \n · The ability to manage a design team and lead meetings with external and internal members of the team. \n · Pre and Post Contract experience in Design Management. \n · Proven track record of Risk Management and Value Engineering \n · Experience working in Design & Build projects. \n · Excellent communication skills, both written and oral. \n · Logical and well organised with ability to prioritise \n · Efficient in the use of design software and Microsoft Office SuiteBIM experience preferred but not essential. \n · Passivhaus experience preferred but not essential. \n · Strong IT skills. \n · The ability to work alone and in a team within a fast-paced environment. \n · A full understanding of relevant and current construction legislation, regulation, codes of practice and guidelines. \n \n This is a full time, permanent position. \n \n We are an equal opportunities employer and welcome applications from all suitably qualified candidates. \n \n Candidates who apply for this role will have their data stored for the purposes of the recruitment process. The storage of your data complies with The General Data Protection Regulation. Full details of what is stored and how can be found in our Recruitment Privacy Notice. \n

\n Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with five operating divisions; Construction, Housing, Fit Out, Refurbishment and Maintenance. We employ over 290 people with offices in the East and West of Scotland. \n \n Due to the continued growth of the Company, we are looking to add an HSEQ Advisor to the team in the East of Scotland. We ideally are looking for a candidate with main contractor HS&E experience and a knowledge of Quality Management. \n \n It is essential you hold a full UK driving license for this position and are happy to operate from our Newbridge office. \n \n Role & Responsibilities \n \n ·Assist with the development and implementation of the HSEQ Management System to ensure it continues to meet the requirements of ISO45001 / ISO9001 / ISO14001. \n ·Assist Site Management with advance planning with respect to Quality, Site Set-Up, Welfare, Traffic Management and general HSEQ issues. \n ·Assist Site Management to procure, review and revise Clark Contracts and Sub-Contractor ITP’s, Risk Assessments, Method Statements and COSHH Assessments in line with the Project Programme. \n ·Review HSEQ Practices on site to ensure compliance with Quality Plans, approved Safe Systems of Work and take action, as required, where this is not the case. \n ·Provide practical advice and assistance in the development, review and maintenance of Construction Phase Plans which include quality, safety and environmental requirements. \n ·Investigate all accidents, near misses or dangerous occurrences and pollution incidents, as directed by the HSEQ Manager. \n ·Communicate correct interpretation of Company Policies, Codes of Practice and quality requirements to the satisfaction of all parties. \n ·To assist in the training of Staff, Operatives and Sub-Contractors at all levels on HSEQ matters. \n ·To carry out specific assignments as requested by the Company Directors or the HSEQ Manager. \n ·To deputise for other HSEQ Advisors in their absence in relation to project issues, as directed. \n \n Candidate \n \n ·Knowledge of the HSEQ function through experience or training. We are particularly interested in those with a broad knowledge of HSE & Q. \n ·Chartered Member of IOSH or working towards this. \n ·HSEQ knowledge and how it applies to the workplace. \n ·IT Literate (Outlook, Excel, Word, PowerPoint). \n ·An eye for detail. \n ·Ability to prioritise and organise workload and work to deadlines. \n ·Self-motivated individual. \n ·Can maintain confidentiality. \n ·Hardworking and a questioning mind. \n \n Why work for us? \n \n At Clark Contracts Ltd, we offer more than just a job. We are committed to investing in our employees and providing opportunities for personal and professional growth. \n In addition to a competitive salary (negotiable based on experience), you will benefit from: \n ·33 days annual leave entitlement (This is inclusive of 8 public holidays), with the option to purchase additional holidays. \n -Career progression opportunities \n -Ongoing training and development \n -Contributory personal pension scheme. \n -Access to the company’s Employee Assistance Programme which includes support for both you and your family (conditions apply) as well as a team of Mental Health First Aiders. \n -Cycle to Work Scheme. \n -Group Life Assurance. \n -Critical Illness Income Protection. \n -Company Sick Pay. \n -Enhanced Paternity and Maternity Pay. \n -Eyecare Vouchers \n -Employee volunteering scheme. \n -Additional holidays for long service. \n \n This is a full time, permanent position and the successful candidate will be based from our Newbridge office although travelling to sites across the country will be required due to the nature of the role. \n \n Candidates who apply for this role will have their data stored for the purposes of the recruitment process. The storage of your data complies with The General Data Protection Regulation. Full details of what is stored and how can be found in our Recruitment Privacy Notice which is located in the Media Centre of our website, under the downloads section. \n

\n Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with several operating divisions; Construction, Fit Out, Refurbishment, Housing and Maintenance. We employ over 280 people with offices in the East and West of Scotland. \n \n We are now looking to recruit a Quantity Surveyor to join the business. This is an excellent opportunity for someone who is career driven and wants to progress themselves to the next level in their career. \n \n Role & Responsibilities \n Working with a team of surveyors within the Company the main roles and responsibilities will include: \n · Providing commercial input to the Estimating department for the submission of tenders. \n · Working closely with our Estimating, Design, H&S, Buying, & Operation Departments to develop pre/post-contract feasibility & viability strategies. \n · Delineation of Work Packages, Assessing, & Negotiating returns for compliance & best value \n · Drafting & Collating order documentation & Procuring Consultants & Subcontractors. \n · Taking active role in Clark Contracts Supply Chain Management Initiative to ensure relationships are developed with subcontractors. \n · Working closely with our Buying Department for the procurement of fixed/ time related Prelims & Materials. \n · Reviewing project insurance requirements and arranging for the supplementary cover where applicable. \n · Responsible for drafting and agreeing Collateral Warranty documentation. \n · Pro-active budgetary control of live construction projects in the form of (but not limited to): Measurement, Budgets, Cost Value Reconciliations, Cashflows, Payments/Notifications, Materials/Labour Reconciliation, and presentation to Commercial Manager & Directors. \n · Ensuring all Monthly valuations and final accounts are submitted and agreed with clients within agreed timescales. \n · Ensuring all contractual notifications & procedures are compiled within timeously (Early Warnings, Variations, Delay Notifications, etc.). \n · Taking an active role in the development of the staff. \n · Fully embracing the companies Customers 1st campaign to continually improve the way we deal with our Customers. \n \n Candidate \n · Experience in Quantity Surveying role within main contracting organisation is preferred but not essential. \n · Holds a relevant academic qualification – Degree / HND or equivalent in Quantity Surveying \n · Experience of procurement & sub-contractor management. \n · Comfortable with working with minimum of supervision and ability to solve problems by acting on own initiative. \n · Comfortable creating commercial reports for Commercial Manager & Directors. \n · Able to show track record of profitability on projects you have worked on. \n · Comfortable with standard forms of contract JCT, NEC, SBCC. \n · IT literate with a good knowledge of Microsoft Excel, Word & Outlook. \n \n Why work for us? \n \n At Clark Contracts Ltd, we offer more than just a job. We are committed to investing in our employees and providing opportunities for personal and professional growth. \n \n In addition to a competitive salary (negotiable based on experience), you will benefit from: \n \n · 33 days annual leave entitlement (This is inclusive of 8 public holidays), with the option to purchase additional holidays. \n · Career progression opportunities \n · Ongoing training and development \n · Contributory personal pension scheme. \n · Access to the company’s Employee Assistance Programme which includes support for both you and your family (conditions apply) as well as a team of Mental Health First Aiders. \n · Cycle to Work Scheme. \n · Group Life Assurance. \n · Critical Illness Income Protection. \n · Company Sick Pay. \n · Enhanced Paternity and Maternity Pay. \n · Eyecare Vouchers \n · Employee volunteering scheme. \n · Additional holidays for long service. \n \n This is a full time, permanent position. \n \n We are an equal opportunities employer and welcome applications from all suitably qualified candidates. \n \n Candidates who apply for this role will have their data stored for the purposes of the recruitment process. The storage of your data complies with The General Data Protection Regulation. Full details of what is stored and how can be found in our Recruitment Privacy Notice. \n

The Opportunity Yolk Recruitment is delighted to be partnering with a leading Housing Association to recruit an experienced Interim Finance Manager - Operations. This is an excellent opportunity for a hands-on and confident finance leader to step into an established finance function and make a tangible impact from day one. You will provide strong leadership across the organisation's transactional finance operation, bringing energy, direction and accountability, helping teams improve performance, embrace change and identify more efficient ways of working. The Role As Finance Manager - Operations, you will provide leadership and oversight across a range of key transactional finance functions, including: Accounts Payable and Purchase Ledger Payroll and Pensions Rent Income and customer account transactions Sales Ledger Banking, reconciliations and control accounts Payment processing and financial controls Wider transactional finance systems and processes You will lead and support several teams within the finance function, including the Transactional Manager, Senior Income Officer, Rent Income team, Transactional Finance team and Payroll function. A key part of your role will be bringing these areas together, ensuring effective performance management, clear accountability and a consistent, proactive approach. What you'll be doing Provide strong leadership and day-to-day management across the transactional finance teams. Drive performance and create a more proactive, accountable and customer-focused culture. Oversee key finance operations, ensuring robust controls, accurate reconciliations and high-quality service delivery. Lead and support managers and team members through regular 1:1s, objective setting, development and performance management. Ensure effective management of rent income accounting, customer accounts, arrears-related financial information and income controls. Oversee payroll services, ensuring compliance with HMRC, pensions, statutory requirements and internal controls. Support ongoing digital and systems change, including the implementation and improvement of finance and procure-to-pay processes. Work collaboratively with Finance, ICT, Procurement, HR and other stakeholders to improve systems and service outcomes. What we're looking for We're looking for an experienced Finance Manager or Transactional Finance Manager with a strong background in operational finance and, crucially, the confidence and ability to lead people. You will be a full or part-qualified accountant from a recognised professional body, or able to demonstrate equivalent knowledge and experience, with a strong understanding of operational finance in a complex environment. Extensive experience managing transactional finance services, including purchase and sales ledger, banking, payments, reconciliations and control accounts. Strong technical knowledge of financial controls, VAT and relevant tax considerations. Experience of managing rent income accounting, customer accounts and income reconciliation, ideally within a registered social landlord or similar environment. Strong payroll knowledge, including HMRC requirements, pensions, statutory deductions, reconciliations and payroll controls. Experience of improving finance systems, processes, workflows, reporting and data quality. Excellent people management skills, with experience setting objectives, developing colleagues and confidently addressing performance issues. The ability to use performance information and management reporting to improve service quality and accountability. Strong systems and digital capability, with the ability to support colleagues through technological change. To Apply Please submit your up-to-date CV demonstrating how you meet the criteria. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment. TPBN1_UKTJ

The Role Permanent Full Time About the Role We're looking for an experienced Insite Manager to lead our on-site operation at a key customer location. As the senior Rubix representative on site, you'll take end-to-end ownership of service delivery, safety, stores control, commercial performance and the customer relationship. You'll provide the customer with one accountable point of contact while bringing together Rubix teams, suppliers and site stakeholders to deliver a safe, responsive and commercially successful operation. This is an opportunity for an operationally strong and commercially aware leader to take real ownership, solve complex problems and create measurable value for both the customer and Rubix. Key Responsibilities Lead a safe and compliant operation, maintaining effective risk assessments, safe systems of work, inspections and corrective actions. Take ownership of day-to-day contract delivery, ensuring service levels, responsibilities, controls and customer obligations are clearly understood and achieved. Act as the primary Rubix contact on site, building trusted relationships across engineering, procurement, finance, operations and senior leadership. Lead and develop the site team where applicable, setting clear standards, coaching performance and creating resilient cover and effective handovers. Maintain control of stores activity, including goods-in, put-away, booking-out, returns, repairs, transfers, housekeeping and customer enquiries. Manage inventory and supply performance, including stock accuracy, perpetual inventory, critical spares, stockouts, supplier continuity and variance control. Own site commercial performance across sales, gross profit, margin, cost-to-serve, working capital, forecasting and recovery activity. Deliver accurate KPI, safety, financial, inventory and risk reporting, supported by clear actions, owners and timescales. Identify and deliver measurable improvements through stock optimisation, supplier consolidation, product alternatives, digital adoption and process improvement. Skills and Qualifications Strong operational leadership experience gained within an Insite, MRO, engineering stores, warehouse, supply-chain, branch or similar customer-facing environment. Commercial awareness, with experience managing sales, gross profit, margin, costs, forecasts or working capital. Practical knowledge of purchasing, orderbook management, inventory control, perpetual counting and stock-accuracy processes. Experience using ERP, inventory or stores-management systems to maintain accurate, auditable operational controls. A strong understanding of HSEQ requirements, including risk assessments, safe systems of work and corrective-action management. Experience managing KPIs, service recovery, operational risk and structured customer performance reviews. The ability to lead, coach and influence others, whether through direct line management or cross-functional relationships. Strong numerical, analytical, written and digital skills, with the confidence to interpret data and present clear recommendations. The judgement to balance customer urgency with safety, contractual, commercial, technical and policy requirements. What Success Looks Like You'll create a safe, accurate and responsive operation where risks are identified early, customer commitments are delivered and performance is clearly understood. You'll maintain strong commercial and inventory controls while developing an improvement pipeline with measurable, customer-validated benefits. What We're Looking For Acts with integrity and communicates honestly. Takes ownership and acts before problems escalate. Uses data and root-cause analysis to challenge assumptions. Builds constructive relationships across customers, colleagues and suppliers. Continually looks for better ways to improve service, control and value. TPBN1_UKTJ

Safran is seeking a Configuration Manager to lead the CMS across multiple UK sites, ensuring robust configuration governance from design through delivery. You will own change control processes, drive standardisation, and produce CM data and KPIs to support programmes.

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ''World's Best Companies 2025'' ranking. With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions. This role is to assure the quality of products, throughout the product lifecycle with SSGB. These individuals will support the product lifecycle quality assurance, through the complete manufacturing process, and take responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. The post holder will support the operational throughput of SGB to ensure the required deliverables are completed on time and to the customer's specification and quality standard. Scope of Responsibilities: - Responsible for either Industrial Park Operations Quality Team / Kestrel House Operations Quality Team / Manufacturing Unit Quality Team. This includes, but not limited to, managing all T&A for the team, being the point of contact for Operations Quality in the respective areas. - Contributes towards interface/interaction with Customers and cross functionally at SGB - Product Release (EASA and CAA Form 1) Signatory Key Responsibilities and Duties: Working closely with the Operational Manager as well as other quality teams to define quality objectives in line with company objectives. To ensure that measuring of the quality of products and services are delivered, with respect to the specified objectives Responsible for ensuring that the appropriate action plans are implements and carried out and measure their effectiveness. Responsible for conducting audits and OJT in accordance with regulations, company procedures and customer requirements. To support and maintain the implementation validation process Support for in-production quality aspects; Support an environment of continuous improvement Responsible for the analysis of all data to develop quality improvement plans, ensuring their effectiveness and efficiency. Responsible for ensuring that products and services delivered to the customers have gone through the appropriate manufacturing / repair / validation process, by: - Defining, updating and ensuring compliance with key points for achieving quality; - Ensuring the due processing of customer dissatisfaction, non-compliance (production) and / or deviations from maintenance data (MRO) - Ensuring that the necessary quality related accreditations, special procedures and measurement devices / systems are in place and properly managed - Managing the quality of outsourced production or MRO service providers (offloading or interoperation) - Acting as a point of contact for internal customers, representatives of external customers and partners for all aspects of operations quality. - Stopping any action that could have an unacceptable impact on the quality of a product and propose the necessary conditions for a restart. Undertake QRQC (8D) as required to support timely operational throughput as required *Provide coaching and mentoring to individuals in the operational areas for in-production quality requirements. Essential Skills - HNC / HND or equivalent in an Engineering Discipline - In depth understanding and/or experience in utilising QA Tools such as APQP, PPAP, MSA, SPC, Control Plans, FMEA, Poke Yoke and RCCA - Line Management experience - 8D Report writing - Quality background with experience of Quality Engineering in the Aerospace / Defence industry - Experienced Quality Engineer within with Internal Design Teams - In depth understanding of regulatory, international and aerospace quality management standards - Ability to challenge individuals at all levels to ensure compliance to business processes and standards - Excellent problem solving and analytical skills - Competent / Confident communicator with an ability to establish good working relationships across all departments and with Customer and Regulatory Authority at all levels. Desirable Skills - Experience within the Aerospace industry, preferably interiors and CQI member - Experience in managing HSE risks and flight safety risks. Internal Auditor AS9100 trained TPBN1_UKTJ

Logistics Account Manager Cwmbran Salary: Up to £35,000 + Excellent Benefits Yolk Recruitment is supporting an established logistics organisation with the recruitment of a Logistics Account Manager to join their team based in Cwmbran. This is a great opportunity for an experienced Logistics, Transport or Freight professional who enjoys combining customer account management with hands-on transport coordination. You'll take ownership of a portfolio of new and existing customers, managing their transport requirements across the UK and Europe from initial booking through to successful delivery. You'll act as a key point of contact for your customers, coordinating collections and deliveries, working closely with carriers and subcontractors, resolving transport issues and ensuring customers are kept informed throughout. The original brief places particular emphasis on owning the whole customer experience rather than simply processing transport bookings. This is what you'll be doing As Logistics Account Manager, you'll manage the day-to-day transport requirements of a portfolio of customers, ensuring shipments are planned, coordinated and delivered in line with agreed service levels. Your responsibilities will include: Managing relationships with a portfolio of new and existing customer accounts, becoming a key point of contact for their day-to-day transport requirements. Coordinating customer transport bookings and shipments across the UK and Europe, ensuring collection and delivery requirements are understood and progressed effectively. Processing customer orders and transport requirements accurately, producing confirmations with relevant collection and delivery information. Supporting load planning and freight coordination, taking into account customer requirements, transit times, vehicle requirements and operational constraints. Maintaining regular communication with customers throughout the transport journey, providing updates from collection through to final delivery. Proactively managing delays, changes and transport-related problems, working with customers, carriers and internal teams to achieve an effective resolution. Liaising with external hauliers, carriers and subcontractors, monitoring service levels and challenging performance where required. Ensuring customer-specific requirements, agreed service levels and key delivery timescales are consistently achieved. Producing and maintaining accurate transport and account information across internal systems. Generating weekly and monthly customer data and management information, supporting key account reviews and performance reporting. Providing general administration and reporting across the complete transport process. Working collaboratively with colleagues to manage workloads and ensure customers continue to receive a high level of service.The experience you'll bring Previous experience within Logistics, Transport, Freight Forwarding or a similar operational environment. Experience within road freight, transport bookings, collections and deliveries. Strong customer-facing experience, ideally managing your own customers or key accounts within a Logistics environment. An understanding of UK and/or European transport, including transit times, vehicle types and loading requirements. Experience liaising with external hauliers, carriers or subcontractors. Strong problem-solving skills with the ability to take ownership of delays, service issues and changing customer requirements. Excellent communication and relationship-building skills, with the confidence to work with customers, suppliers and internal teams. Strong organisation and attention to detail, with the ability to manage multiple shipments, customers and priorities simultaneously.And this is what you'll get in return Salary up to £35,000 Private medical insurance Enhanced holiday entitlement with length of service, increasing annually 21 days annual leave (includes Birthday off) plus 8 bank holidays Company pension Life insurance Health & wellbeing programme Free on-site parking Recognition scheme Training and development Genuine progression opportunities within a growing global businessThe original brief also specifically lists private medical, birthday leave, holiday accrual, wellbeing support, recognition and free parking, so those are safe to retain alongside the additional benefits you've confirmed from their current advert. Are you interested? If you feel you have the skills and experience to be successful in this Logistics Account Manager position, apply today by sending your CV. One of our consultants will be in touch to discuss the opportunity in more detail. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking. Join Safran Seats as our External Supply Planner, overseeing the execution of ERP-based supply plans with external suppliers, and ensuring timely material availability to support production requirements while actively addressing risks, capacity limitations, and adherence to schedules. The External Supply Chain Planner is responsible for executing ERP-driven supply plans with external suppliers, ensuring material availability to meet production needs while proactively managing risks, capacity constraints, and schedule adherence. This role focuses on the tactical and operational dimensions of supplier management (not commercial negotiation) and plays a critical part in ensuring supply continuity, performance monitoring, and alignment with the production plan. You'll be a member of the External Supply Chain team, part of the wider Supply Chain function. Key Responsibilities and Duties ERP Supply Plan Execution Interpret and action MRP outputs to create, adjust, and expedite purchase orders and supplier schedules. Resolve discrepancies between ERP plans and supplier commitments. Lead order error resolution for supply base. Monitor accurate and timely PO acknowledgements and delivery confirmations from suppliers. Supplier Coordination Be the first point of contact for daily operational matters with assigned suppliers. Communicate changes to schedules, volumes, or priorities to suppliers within agreed planning horizons. Escalate persistent delivery issues or risks to the External Supply Manager and Strategic Purchasing counterpart. Support and resolve invoice queries. Capacity & Risk Management Assess supplier capacity vs. forecast and identify shortfalls or bottlenecks early. Support contingency planning and capacity recovery activities in collaboration with the manager and suppliers. *Document and track risk mitigation actions. Supplier Performance Monitoring Track supplier On-Time Delivery (SOTD), responsiveness, and delivery quality. Maintain accurate supplier performance data in relevant dashboards and KPIs. *Support and attend regular supplier reviews with data and insights. Planning Collaboration Work cross-functionally with internal stakeholders (production planning, logistics, inventory control, supplier performance, quality, after market) to ensure full alignment of material plans with final assembly requirements. Inform internal stakeholders of confirmed delivery plans and exceptions. Data and System Maintenance Maintain accurate ERP planning parameters (e.g. lead times, lot sizes, safety stock levels). Support root cause analysis of MRP discrepancies and system errors. Continuous Improvement Identify and propose process improvements to enhance supplier collaboration, ERP usage, and supply planning efficiency. Participate in lean or supply chain improvement initiatives as needed. Knowledge, Experience, Training and Qualifications Essential Skills - A good understanding, and experience working with an ERP System, particularly material scheduling. - Production or material scheduling experience in technically complex and highly regulated industry. - Familiarity with supplier capacity and delivery performance tracking. - Supply Chain risk management experience including reduction and assessment of risks. - Ability to manage multiple priorities in a dynamic environment - Stakeholder management Desirable Skills - Competent Microsoft user inc. Word, Excel, PowerPoint. - Working knowledge of lean manufacturing and continuous improvement tools. - Experience in aviation or aerospace manufacturing. - Experience of using a supplier two way system such as Lean DNA or other business intelligence tools. - APICS CPIM / CSCP or similar supply chain qualification

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