The Healthcare Assistant (HCA) will play a vital role in delivering the NHS Health Checks Program, aimed at preventing cardiovascular diseases and improving health outcomes for adults aged 40-74. The HCA will conduct health assessments, provide lifestyle advice, and ensure accurate data entry and reporting in line with NHS and North Northamptonshire Council standards. Key Responsibilities Health Assessments: - Perform comprehensive NHS Health Checks, including measurements such as blood pressure, BMI, cholesterol (via Point of Care Testing), and glucose levels. - Collect and record patient data, including lifestyle factors, family history, and QRISK scores. Patient Interaction: - Deliver lifestyle advice tailored to individual health risks, including guidance on weight management, smoking cessation, and physical activity. - Provide dementia advice for eligible patients over 65 years. Follow-Up and Referrals: - Identify abnormal parameters and refer patients to GPs or appropriate health services as per NICE guidelines. - Ensure timely follow-up for patients requiring further investigation or treatment. Data Management: - Accurately input patient information into clinical systems (e.g., EMIS, SystmOne) and the Council’s IT solution. - Ensure compliance with GDPR and maintain patient confidentiality at all times. Equipment and Safety: - Operate and maintain Point of Care Testing equipment in line with Council protocols. - Follow infection control and clinical waste disposal procedures as per NHS guidelines. Compliance and Training: - Stay updated with NHS Health Check Best Practice Guidance and participate in mandatory training, including POCT operation and motivational interviewing techniques. - Contribute to audits and quality improvement initiatives as required by the Council. Key Qualifications and Skills: Essential: - NVQ Level 2/3 in Health and Social Care or equivalent. - Experience in conducting health checks or similar clinical assessments. - Strong interpersonal and communication skills for delivering lifestyle advice. Desirable - Familiarity with NHS Health Check standards and QRISK score calculation. - Experience with EMIS, SystmOne, or similar clinical systems. - Training in motivational interviewing or Making Every Contact Count (MECC). Competencies - Ability to work independently and as part of a multidisciplinary team. - High attention to detail for accurate data recording and reporting. - Commitment to equality, accessibility, and patient-centered care. Working Conditions: - Flexible hours, including evening and weekend shifts, to improve accessibility for patients. - Travel to various community or GP settings across North Northamptonshire. - Private consultation areas will be provided for conducting health checks. Job Type: Fixed term contract Contract length: 2-3 months Pay: £13.50 per hour Expected hours: 40 per week Benefits: - Free or subsidised travel Ability to commute/relocate: Northamptonshire: reliably commute or plan to relocate before starting work (preferred) Work Location: In person
Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the City Centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: - Prepare dental treatment rooms and assist the dentist during procedures - Educate patients on maintaining oral health and post-treatment care - Keep accurate patient records and manage scheduling - Perform basic lab tasks and manage dental supplies Candidate Profile: - Passionate about dental healthcare - Proficient in English communication - Ability to follow detailed instructions - Strong interpersonal skills and teamwork ability - Compassionate and capable of providing empathetic patient care - Basic computer skills - Commitment to maintaining high standards of hygiene and infection control - Dedicated to patient confidentiality and privacy - Willing to undertake relevant training and ongoing education in dental nursing - Competent in handling dental instruments and equipment safely - Punctual with a professional demeanor - Eligible to work in the UK, with necessary permits or visas if applicable - No prior experience required; comprehensive training will be provided What We Offer: - Competitive salary - Training and development opportunities - Provided uniforms and protective gear - Health and safety measures - Pension scheme - Employee Assistance Program (EAP) - Basic healthcare coverage - Professional development support - Regular performance reviews
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Job Title:** Trainee Dental Nurse** Position Type: Two Part-time Roles with Potential for Full-time Permanent Positions Working Hours: 16-20 hours per week Monday to Friday: 8:30 AM – 6:30 PM Alternate Weekends: 10:00 AM – 12:30 PM About the Practice: We are a growing network of dental practices, with locations across key areas in London and popular towns on the outskirts. Our clinics provide a blend of NHS and private services, offering a comprehensive range of treatments, including cosmetic dentistry, hygiene services, implants, Invisalign, teeth whitening, and aesthetic procedures. We are looking for candidates with a genuine interest in dentistry and aesthetics. Experience is not required, as full training will be provided. Ideally, you should already be enrolled or planning to enrol in an approved dental nursing course. This role starts as part-time with the possibility of transitioning to full-time. Duties: - Set up treatment rooms and support the dental team during procedures. - Guide patients on oral hygiene and post-treatment care. - Keep accurate patient records and assist in managing appointments. - Perform basic laboratory tasks and manage inventory. - Assist with aesthetic treatments. - Candidate Profile: - Strong enthusiasm for dental care and aesthetics. - Good communication skills and the ability to follow instructions. - Team player with strong interpersonal skills. - Compassionate and able to provide empathetic patient care. - Basic IT skills. - Commitment to maintaining strict hygiene and infection control standards. - Dedication to patient confidentiality and privacy. - Willingness to undertake training and pursue ongoing education in dental nursing. - Careful handling of dental instruments and equipment. - Punctuality and professional appearance. - Right to work in the UK, with appropriate work permits or visas if necessary. Package: - Comprehensive training and development opportunities. - Provided uniforms and protective equipment. - Strong focus on health and safety. - Pension scheme. - Employee Assistance Programme (EAP). - Basic health and dental care. - Discounted gym membership. - Opportunities for professional growth. - Regular performance reviews. How to Apply : We are accepting applications exclusively through Job Today. If you are passionate about dental aesthetics and healthcare and are eager to learn, please apply via the Job Today platform. We look forward to hearing from you!
At West Hampstead Dental Practice, we pride ourselves on delivering exceptional dental care in a friendly and professional environment. We are looking for a dedicated and personable Dental Receptionist to join our team and help create a welcoming and efficient experience for our patients. If you're a great communicator, organized, and have a passion for customer service, we'd love to hear from you! Key Responsibilities: Greet and check in patients, ensuring they feel welcome and at ease. Answer and direct phone calls, manage appointment bookings, and follow up with patients for reminders. Handle patient inquiries, both in person and via email, with professionalism and care. Maintain accurate patient records and update personal details as needed. Process patient payments and manage billing inquiries. Ensure the reception area is clean, organized, and stocked with necessary materials. Assist with other administrative duties such as filing, sorting mail, and managing office supplies. Coordinate with dental staff to ensure smooth patient flow throughout the day. Handle patient confidentiality and sensitive information with the utmost care in compliance with privacy regulations. Qualifications: Previous experience as a dental receptionist or in a customer service role preferred. Strong communication skills with a friendly, approachable demeanor. Proficiency in using office software (e.g., Microsoft Office, dental software programs). Ability to multitask and stay organized in a fast-paced environment. Knowledge of dental terminology and treatments is a plus, but not required. Excellent time-management and problem-solving skills. A positive attitude and a genuine passion for helping others. Benefits: Competitive salary. Opportunities for professional development and training. Friendly and supportive team environment. Company Pension We look forward to meeting you! West Hampstead Dental Clinic is an equal opportunity employer.
Job Advertisement: Administrator We are a newly opened private GP clinic, looking for a dynamic and forward-thinking Administrator to join our friendly team. About the Role • Provide professional administrative support to the clinic. • Assist the Practice Manager and Clinical Lead with daily operations. • Be flexible to cover reception duties, including front desk support when needed. What We’re Looking For • A professional, adaptable, and organized individual. • Excellent communication and interpersonal skills. • A friendly attitude with a willingness to support the team. If you’re motivated and ready to grow with a dynamic team, send your CV to We look forward to hearing from you! Diamed London Clinic
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice, including the provision of clerical support to clinical staff and other members of the Practice team.
Band 3 Male Autistic support worker needed, full time working on a weekly rota basis within a four person team. You must have at least 3/4 years of experience in working with individual who have complex health needs, nonverbal, learning disabilities, ASD clients. A full UK driving licence, A UK work permit visa,UK citizenship. Your role will involve supporting the client with full personal care, lifeskills, preparing halal meals etc, administrate medication/suppositories, work under pressure, flexible, trustworthy, working under the instruction/liaison with clients family, to help manage the clients activities and daily routines. A good knowldge of using picture storys for communication, a good knowledge of how to manage safe guarding around challenging behaviours and restraint compliance. The ability to use creative thinking to improve the clients motivation and help encourage client’s independence, to achieve higher goals. Assist with arranging appointments liaising with clinical teams maintaining the clients flat, manage clients complex bladder, gut, bowel needs. Keep records of mointoring and changes in health. a clean licence is a must, patience and tolerance, at lets a GCSE in English, speak and write fluent English, the client can also speak a little urdu and Arabic, 2 reference. The job provides 5 weeks paid annual leave, a lovely room when carry out sleeping night/waking nights, good pay rate £18 Only serious clients with experience and fluent English apply.
Healthcare Assistant/Phlebotomist - Flexible Opportunities We are seeking skilled and compassionate Healthcare Assistants/Phlebotomists to join our team and provide temporary staffing solutions to healthcare institutions such as GP surgeries, hospitals, NHS facilities, and private clinics. By registering with us, you’ll gain access to a wide range of opportunities, including both temporary and permanent roles, through our partnerships with well-established healthcare clients. There’s no obligation to commit to a minimum number of hours—you have the freedom to pick and choose assignments that suit your schedule. What We Offer: Competitive Pay – Earn great rates for your expertise. Flexibility – Work when and where it suits you. Variety – Explore diverse roles and settings across healthcare institutions. Key Responsibilities: Perform phlebotomy procedures with precision and care. Administer IM injections as required. Conduct blood pressure and BMI checks. Provide wound care and dressing support (desirable but not essential). Assist with clinical tasks to support practice nurses and healthcare teams. Maintain accurate records and communicate effectively using IT systems. What We’re Looking For: Proficiency in phlebotomy and IM injections. Up-to-date mandatory training (we can assist with this if needed). Strong IT skills to support healthcare tasks. Previous experience in a healthcare setting (advantageous but not essential). A genuine passion for caring for others and a willingness to learn. If you’re looking for flexibility, competitive pay, and the chance to make a real difference in healthcare, we’d love to have you on board. Register today and start shaping a career that works for you!
A great opportunity for a Trainee Dental Nurse Assistant to join a lovely practice on a full-time basis starting immediately. The lucky candidate will be assisting with all chairside support to our leading dentists across the full range of treatments such as patient support, infection control, and health and safety in the workplace. You must have good communication skills, a caring nature and have a keen interest in dentistry and oral hygiene. Monday to Friday 0930 -1530 Saturdays 0930-1330 Requirements: Vaccinated against Hepatitis B (Minimum first dose accepted) National Insurance Number (Mandatory) Enhanced DBS check preferred but not essential Study the NEBDN alongside training Daily Duties Will include assisting the dentist with all clinical procedures such as general checkups, hygiene, implants, extractions, dental X-rays, sterilisation, patient reports, and admin duties. Shadowing a qualified dental nurse and supervised training. No experience is required! We will provide all the training you need to become a qualified dental nurse. Progress quickly & become a hygienist, radiographer, orthodontic and many more! Note: This is not a receptionist/admin role. Assisting with all clinical procedures are mandatory. Part of Bupa Chain, Various Locations in UK ONLY Apply today!
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details
Dental Nurse (or Dental Nurse Trainee) About Us We are a high-standard dental and aesthetics clinic renowned for providing exceptional care to our patients. Our modern, state-of-the-art facility ensures a comfortable and professional environment for both our clients and our team. We focus on delivering outstanding dental and aesthetic treatments with precision, compassion, and excellence. Position Overview We are seeking a dedicated and enthusiastic Dental Nurse to join our growing team. If you have a passion for patient care, attention to detail, and thrive in a professional, fast-paced environment, we want to hear from you! For candidates without prior qualifications or experience as a dental nurse, we are also offering opportunities for a Dental Nurse Trainee position. This is an excellent chance to start your career in dentistry and receive on-the-job training while working towards your qualification. Key Responsibilities Assist dentists and aesthetic professionals during procedures. Ensure all instruments and equipment are sterilized and ready for use. Provide exceptional patient care, ensuring patients feel at ease during their visit. Manage patient records, treatment plans, and appointments. Maintain a clean, organized, and professional clinic environment. Stay compliant with health and safety standards. What We’re Looking For For Dental Nurse: Previous experience or qualification in dental nursing (GDC registered preferred). For Dental Nurse Trainee: No prior experience required. Willingness to undertake dental nursing studies and training (supported by the clinic). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. A professional, positive attitude with a passion for patient care. Ability to work well in a team and independently when needed. What We Offer Competitive salary, based on experience and qualifications. Training and support for candidates pursuing dental nurse qualifications. Opportunity to work in a high-standard, cutting-edge clinic environment. Friendly and supportive team culture. Career growth and development opportunities within the clinic. If you’re ready to join a dynamic team in a prestigious clinic where you can make a real difference, we’d love to hear from you!