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  • General Manager
    General Manager
    2 months ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

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  • Telesales Executive
    Telesales Executive
    1 month ago
    £28000–£30000 yearly
    Full-time
    Manchester

    FB2B OUTBOUND SALES EXECUTIVE – TECHNICAL PRODUCTS 🚀 📍 Northwich, Cheshire – Office Based 💰 £28,000 – £30,000 Basic + Excellent Commission & Benefits 🕘 Monday–Friday | Office Hours | NO Weekends Complete Recruitment is looking for an experienced and driven B2B Outbound Sales Executive to join a growing team based in Northwich. We’re looking for someone who is genuinely comfortable in a high-volume outbound environment and knows how to turn conversations into qualified meetings that actually sit. 🎯 THE ROLE ☎️ Making approximately 15–20 outbound B2B dials per hour 📅 Booking qualified appointments with key business decision-makers 🤝 Targeted on meetings sat, not simply appointments booked 💻 Promoting a technical B2B product confidently and professionally 📊 Managing prospects, follow-ups and your sales pipeline 🎯 Working towards clear daily, weekly and monthly KPIs 👀 WE’RE LOOKING FOR SOMEONE WITH: ✅ Proven B2B outbound sales / appointment-setting experience ✅ Experience working in a high-volume calling environment ✅ A strong track record of achieving meeting and appointment targets ✅ Experience within technology, SaaS, telecoms or technical B2B products would be highly advantageous ✅ Confidence speaking with business owners and senior decision-makers ✅ Resilience, energy and a genuine desire to earn 💷 WHAT’S ON OFFER? 💰 £28,000 – £30,000 basic salary 💸 Excellent commission structure 🎁 Excellent benefits package 📈 Genuine career and earning progression 🕘 Monday to Friday office hours 🏖️ NO weekends 📍 Office based in Northwich, Cheshire If you’re an experienced outbound B2B salesperson who enjoys picking up the phone, hitting targets and getting decision-makers into meetings, we want to hear from you.urther details about the responsibilities, requirements, working arrangements, and benefits for this position have not been provided.

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