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Repairs Officer - Initial contract until March 2027 This role is ideal for someone with strong administrative skills, a customer focused mindset, and the ability to thrive in a fast paced environment. Key Responsibilities: Act as the first point of contact for residents and contractors, ensuring timely and professional communication. Schedule and monitor repair works, liaising with contractors to meet service level agreements. Provide comprehensive administrative support including data entry, document management, and invoice processing. Maintain property databases and assist with survey scheduling and resident satisfaction surveys. Collaborate with internal teams and external partners to deliver a joined-up service. What We’re Looking For: Previous housing / property services experience. Excellent organisation and communication skills. Strong IT proficiency, particularly in Microsoft Office. * Ability to manage competing priorities and work independently or as part of a team. If you’re ready to make a meaningful impact in a resident focused role, we’d love to hear from you. Apply today to be considered for a face to face interview week commencing 7th September

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Croydon Rate: £20 - £25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities Provide high-quality administrative and customer service support within the Property Services team. Raise works orders for repairs and pest control. Schedule repair works according to priority and workstream. Liaise with contractors daily regarding work in progress and outstanding works. Monitor jeopardy reports and help ensure repairs are completed within agreed service levels. Manage work in progress to improve customer satisfaction and achieve a first-time-right approach. Monitor and respond to CRM cases and calls within agreed timescales. Act as a first point of contact for residents, contractors and external organisations. Maintain accurate records, data and electronic filing systems. Assist with contractor invoice processing. Support the maintenance and updating of stock condition databases. Arrange surveyor inspections and carry out resident satisfaction surveys. Assist with correspondence, telephone enquiries and general administration. Provide administrative or reception cover when required. Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service. Support the management and resolution of complaints in a professional and collaborative manner. Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: Strong organisational skills and the ability to manage your own workload. Excellent written and verbal communication skills. Good literacy, numeracy and IT skills. The ability to work effectively under pressure and adapt to changing priorities. A proactive approach, with the confidence to work independently as well as within a team. Strong attention to detail and accurate administrative skills. A professional, friendly and collaborative approach. A commitment to equality, diversity and inclusion. Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience Previous experience working within a housing, property services or repairs environment. Experience providing high-quality administrative support to a team. * Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment

Manpower are currently seeking an interim Vendor Management Officer- Separation Project, to work with our global FMCG client and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months and it is a hybrid role requiring 36.25 hours per week, Monday to Friday working 3 days per week in the office (Wednesday to Friday). Compensation for this role is competitive, paying up to a maximum of £55,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Job Summary The Vendor Management Officer will support the effective governance, performance and transition of third-party vendors involved in the Separation Programme in UL. Working across Procurement, Finance, Legal, Digital, HR, Risk, Compliance, programme teams and business stakeholders, the role will help ensure that vendor services remain stable, contractually compliant, financially controlled and aligned with separation milestones. The role will coordinate vendor governance activities, maintain accurate documentation and reporting, track risks and actions, and support the transition from existing or Transitional Service Agreement arrangements to the future standalone operating model. The Vendor Management Officer will act as a central coordination point for vendor-related activities, ensuring clear ownership, timely escalation and effective follow-through. Key Responsibilities: Vendor Governance and Performance • Support the implementation and day-to-day operation of the vendor governance framework for the Separation Programme., • Coordinate vendor governance forums, operational meetings, service reviews and performance discussions., • Monitor vendor performance against contracts, Statements of Work, Service Level Agreements and Key Performance Indicators., • Track vendor issues, risks, dependencies, actions and escalations through to closure., • Identify performance gaps and support the development and monitoring of remediation or service improvement plans., • Prepare concise updates on vendor performance, risks and decisions for programme and senior governance forums. Separation and Transition Support • Coordinate vendor activities against separation milestones and future-state operating-model plans., • Support vendor onboarding, transition, migration, knowledge-transfer, stabilisation and offboarding activities., • Maintain an integrated view of vendor dependencies, deliverables, critical dates and decision requirements., • Support TSA exit planning, including readiness tracking, documentation, knowledge transfer and service-continuity controls., • Escalate vendor delays, unresolved dependencies and transition risks that may affect separation timelines or business continuity. Contract and Commercial Governance • Maintain an accurate inventory of vendor contracts, Statements of Work, amendments, change requests, commercial commitments., • Monitor vendor compliance with contractual obligations, deliverables and governance requirements., • Support contract changes resulting from separation, including novation, assignment, scope changes and new legal-entity requirements., • Coordinate with Procurement, Legal and Finance on commercial issues, approvals and contract documentation., • Support spend tracking, purchase-order monitoring, invoice validation and financial reporting. Vendor Risk, Controls and Compliance • Support third-party risk assessments, due diligence, control reviews and ongoing vendor monitoring., • Maintain vendor risk registers, action logs, mitigation plans and compliance documentation., • Track risks relating to service continuity, data protection, information security, financial exposure, contractual obligations and regulatory requirements., • Escalate material vendor risks, control gaps, compliance concerns and unresolved issues., • Ensure vendor activities follow applicable company policies, separation governance and delegated authorities. Stakeholder and Process Management • Act as a central coordination point for vendor-related queries, actions and escalations across the programme., • Facilitate cross-functional resolution of vendor issues involving Procurement, Legal, Finance, Digital, HR, Risk and Compliance., • Support standardisation, automation and continuous-improvement initiatives across vendor-management activities. Skills and Experience: Strong vendor governance, third-party management and contract oversight skills, including SoWs, SLAs, KPIs and change control. (at least 3 years) Excellent organisation, coordination and attention to detail, with the ability to manage multiple priorities in a fast-paced transformation environment. Strong analytical skills to interpret performance, commercial and risk information. Effective stakeholder management across functions, countries and seniority levels. Clear written and verbal communication, including concise management reporting. Proactive, delivery-focused and comfortable managing issues, risks, dependencies and ambiguity. Relevant experience in vendor management, supplier governance and performance, procurement governance, billing process, third-party risk, outsourcing or operational service management. Experience supporting contract lifecycle activities. Experience in business separation programmes is desirable. Qualifications Essential • Bachelor's degree or equivalent professional experience in Business, Procurement, Supply Chain, Finance, Risk Management, Technology or a related discipline., • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and SharePoint. Desirable • Professional qualification or certification in Procurement, Contract Management, Project Management, Risk Management or Service Management., • CIPS, PRINCE2, Agile, Lean Six Sigma, ITIL or equivalent certification. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted UL products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ

Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. • Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing., • Review and manage complex or escalated licensing cases., • Support statutory decision-making processes and licence determinations., • Provide guidance and support to licensing officers and other members of the licensing team., • Undertake quality assurance of licensing decisions, documentation and case records., • Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral., • Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams., • Monitor inspection outcomes and ensure appropriate follow-up actions are completed., • Liaise with landlords, managing agents and other stakeholders on complex licensing matters., • Support landlord engagement activities, including forums, guidance sessions and promotional initiatives., • Contribute to the development and improvement of licensing procedures, guidance and operational processes., • Monitor workloads, case progression and emerging operational risks., • Work closely with contract management colleagues to identify and address quality, performance or compliance issues., • Support the continuous improvement of the licensing service., • Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field., • Strong working knowledge of the Housing Act 2004 and residential property licensing legislation., • Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing., • Experience reviewing complex licensing cases and supporting regulatory decision-making., • Experience of property inspections, housing standards or compliance activity., • Experience providing technical guidance, mentoring or supervising colleagues., • Excellent stakeholder management and communication skills., • Previous local government or regulatory services experience., • Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms., • Operate effectively in a fast-paced environment., • Quickly become productive with minimal supervision., • Work collaboratively with internal teams and external delivery partners., • Demonstrate excellent attention to detail and sound judgement., • Maintain accurate records and robust audit trails., • Manage competing priorities and deadlines., • Communicate confidently with landlords, residents, colleagues and stakeholders., • Work effectively with digital case management systems. This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings The Adecco Group UK & Ireland is an Equal Opportunities Employer. #J-18808-Ljbffr

Resident Liaison Officer (RLO) - Green Energy & Retrofit Resident Liaison Officer | Tenant Liaison | Social Housing | SHDF Retrofit | Energy Efficiency Job Title: Resident Liaison Officer (RLO) - Social Housing Decarbonisation Location: Mitcham, South London (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract Hours: Monday to Friday, Standard Day Shift (37.5 - 40 hours per week) Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Looking for an RLO role where your hard work is genuinely appreciated, your day flies by, and you get to make a tangible difference in people's lives We are hiring a dedicated Resident Liaison Officer to join a supportive, forward-thinking site team delivering a flagship Social Housing Decarbonisation Fund (SHDF) retrofit project in Mitcham . This isn't just about managing schedules—it's about helping local residents transform their living spaces into warm, energy-efficient homes while working alongside a contractor that values its people. Why You'll Love Working Here: Top-Tier Earnings: Competitive pay at £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with hassle-free weekly payments. Make a Real Impact: Be the friendly face behind life-changing green upgrades (EWI, insulation, and ventilation) that slash energy bills for local families. Great Work-Life Balance: Enjoy predictable, stable Monday-to-Friday day shifts—no weekend work or late-night calls. Supportive Environment: Join an energetic site management team that actually listens, backs you up on difficult access days, and respects your expertise on the ground. What You'll Be Doing: Being the Friendly Face on Site: Conduct warm, informative pre-start home visits to walk residents through upcoming energy upgrades and answer their questions with confidence. Keeping the Wheels Turning: Work hand-in-hand with site supervisors and specialist sub-contractors to schedule property access smoothly and keep project timelines on track. Problem Solving with Heart: Support vulnerable residents through short-term disruption, de-escalating concerns before they turn into complaints, and finding smart solutions that keep everyone happy. Celebrating Handovers: Take pride in guiding tenants through final sign-offs, collecting positive customer satisfaction feedback, and seeing the finished transformation firsthand. What We're Looking For: Proven RLO / TLO Experience: Prior experience in social housing or local authority maintenance/retrofit projects where you've proven your ability to handle resident communications. Natural People Skills: High empathy, fantastic listening skills, and a calm, positive attitude that puts residents at ease instantly. Driver: A valid Full UK Driving Licence and access to your own vehicle for moving around the local Mitcham patch. Organization: Comfort keeping accurate communication logs and managing daily appointments efficiently. Ready to Join the Team If you're an experienced Resident Liaison Officer ready for a rewarding contract in Mitcham with a team that has your back, hit APPLY NOW with your updated CV for an immediate call back! Keywords: Resident Liaison Officer, Tenant Liaison Officer, RLO, TLO, Customer Liaison Officer, Social Housing, SHDF, Retrofit, Decarbonisation, EWI, External Wall Insulation, PAS 2035, Housing Association, Council TPBN1_UKTJ

About the Role We are looking for an experienced Health & Safety Officer / Advisor to support the delivery of an exciting hotel project in Chessington. The successful candidate will work closely with the Site Manager, project team, contractors and subcontractors to promote and maintain high standards of health and safety throughout the project. You will provide practical site-based health and safety support, monitor compliance, identify risks and ensure appropriate actions are taken to maintain a safe working environment. Key Responsibilities • Provide day-to-day health and safety support and guidance to the site and project teams., • Monitor site activities to ensure compliance with company procedures and applicable health and safety requirements., • Carry out regular site inspections and safety observations., • Identify hazards and unsafe practices and ensure appropriate corrective actions are implemented., • Review and monitor risk assessments and method statements (RAMS)., • Support site inductions, toolbox talks and safety briefings., • Work closely with contractors and subcontractors to maintain appropriate health and safety standards., • Monitor the use of PPE and safe working practices., • Assist with incident, accident and near-miss investigations and reporting., • Maintain accurate health and safety records and documentation., • Support the Site Manager and project team with health and safety planning., • Monitor and report health and safety performance and outstanding actions., • Promote a positive health and safety culture across the project., • Escalate significant risks or non-compliance to the appropriate project management team. Essential Requirements • Relevant NEBOSH and/or IOSH qualification., • Previous health and safety experience within a construction/site environment., • Good knowledge of construction health and safety practices., • Experience carrying out site inspections and monitoring contractor compliance., • Understanding of risk assessments and method statements (RAMS)., • Strong communication and interpersonal skills., • Confident engaging with site teams, contractors and subcontractors., • Strong attention to detail and record-keeping skills., • Ability to identify risks and provide practical solutions in a fast-paced site environment. Desirable • Previous experience supporting hotel, commercial, fit-out or refurbishment projects., • Experience working on projects involving multiple contractors and trades., • Relevant CSCS card., • Experience supporting incident investigations, audits and site safety reporting. This is an excellent opportunity for an experienced Health & Safety professional to join a busy project team and play an important role in maintaining a safe and compliant working environment. Location: Chessington Contract: Fixed-Term Contract – approximately 6 months Start Date: November 2026 Working Pattern: Full-time, site-based

School Caretaker / Premises Officer – Wimbledon, Merton We are seeking a reliable, proactive and hands-on School Caretaker / Premises Officer to join a welcoming school in Wimbledon, Merton. This is an excellent opportunity for an experienced premises professional or someone with strong practical and maintenance skills who takes pride in maintaining a safe, secure and well-presented school environment. Key Responsibilities • Carrying out general maintenance, repairs and basic DIY across the school site., • Ensuring classrooms, offices, communal areas and outdoor spaces are maintained to a high standard., • Conducting regular site checks and identifying maintenance, health and safety or security issues., • Supporting the opening and closing of the school premises as required., • Managing keys, access arrangements and site security., • Monitoring heating, lighting, alarms and other essential building systems., • Arranging or supporting contractors and ensuring work is completed safely and appropriately., • Maintaining outdoor areas, including playgrounds, paths, entrances and surrounding grounds., • Assisting with deliveries, furniture moves, room setups and school events., • Maintaining appropriate records relating to maintenance, inspections and site activities., • Ensuring compliance with health and safety, fire safety and safeguarding procedures., • Reporting any significant defects, hazards or repairs requiring specialist attention. About You The successful candidate will be practical, dependable, organised and proactive, with excellent attention to detail. Previous experience in a caretaker, premises, facilities, maintenance or similar role is desirable. You should be confident carrying out general repairs and maintenance, working independently and prioritising tasks effectively. Good communication skills and a professional approach are essential, as you will work closely with school staff, contractors, pupils and visitors. What We Offer • Competitive salary/hourly rate, • Supportive school environment, • Regular working hours, • Training and ongoing support, • Long-term employment opportunities, • Excellent location in Wimbledon, Merton If you are a hands-on, reliable and conscientious premises professional looking for your next opportunity, we would love to hear from you. Apply today through CV-Library

Job Title: Property Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Daily rate £261.30 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is implementing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. To support the mobilisation and operation of this important service, we are seeking an experienced Property Licensing Officer (Case Review) to join the retained Council team. This role will focus on reviewing and assuring residential property licence applications and cases processed by the Council's delivery partner, ensuring all applications are complete, appropriately evidenced and ready for statutory determination. Key Responsibilities Review licence applications and recommendations submitted by the delivery partner. Assess supporting information, documentation and evidence to ensure compliance with licensing requirements. Review applicant, proposed licence holder and property details to support statutory licensing decisions. Consider fit and proper person information and other relevant licensing criteria. Identify incomplete, inconsistent or complex cases and return or escalate them as required. Review cases requiring additional information, clarification or investigation. Prepare cases for licence determination and support the issuing of draft and final licences. Review proposed licence conditions and identify cases requiring additional or specific conditions. Maintain accurate case records and audit trails. Liaise with the delivery partner to resolve case issues and improve submission quality. Escalate potential non-compliance, suspected unlicensed properties or enforcement concerns. Manage variations, changes of circumstances and other licensing casework. Contribute to quality assurance and performance monitoring activities. About You We are looking for candidates who can quickly become operational within a fast-paced environment and demonstrate strong analytical and case management skills. Essential Skills & Experience Experience within property licensing, housing, regulatory services or similar casework. Experience reviewing and determining complex applications or regulatory cases. Strong analytical skills and attention to detail. Experience working with high-volume case management systems. Ability to interpret legislation, policies, procedures and supporting evidence. Excellent written communication and record-keeping skills. Ability to manage competing priorities and deadlines. Strong organisational skills and sound professional judgement. Desirable Knowledge of the Housing Act 2004 and residential property licensing. Previous experience within a local authority environment. Experience within private sector housing regulation or property licensing services. What We Offer Opportunity to support the delivery of a major residential property licensing programme. Hybrid working arrangements. Fast-paced and rewarding public sector environment. Potential for assignment extension subject to business requirements and performance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Resident Liaison Officer (RLO) – Green Energy & Retrofit Resident Liaison Officer | Tenant Liaison | Social Housing | SHDF Retrofit | Energy Efficiency Job Title: Resident Liaison Officer (RLO) – Social Housing Decarbonisation Location: Mitcham, South London (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract Hours: Monday to Friday, Standard Day Shift (37.5 – 40 hours per week) Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Looking for an RLO role where your hard work is genuinely appreciated, your day flies by, and you get to make a tangible difference in people's lives We are hiring a dedicated Resident Liaison Officer to join a supportive, forward-thinking site team delivering a flagship Social Housing Decarbonisation Fund (SHDF) retrofit project in Mitcham. This isn't just about managing schedules—it's about helping local residents transform their living spaces into warm, energy-efficient homes while working alongside a contractor that values its people. Why You’ll Love Working Here: Top-Tier Earnings: Competitive pay at £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with hassle-free weekly payments. Make a Real Impact: Be the friendly face behind life-changing green upgrades (EWI, insulation, and ventilation) that slash energy bills for local families. Great Work-Life Balance: Enjoy predictable, stable Monday-to-Friday day shifts—no weekend work or late-night calls. Supportive Environment: Join an energetic site management team that actually listens, backs you up on difficult access days, and respects your expertise on the ground. What You’ll Be Doing: Being the Friendly Face on Site: Conduct warm, informative pre-start home visits to walk residents through upcoming energy upgrades and answer their questions with confidence. Keeping the Wheels Turning: Work hand-in-hand with site supervisors and specialist sub-contractors to schedule property access smoothly and keep project timelines on track. Problem Solving with Heart: Support vulnerable residents through short-term disruption, de-escalating concerns before they turn into complaints, and finding smart solutions that keep everyone happy. Celebrating Handovers: Take pride in guiding tenants through final sign-offs, collecting positive customer satisfaction feedback, and seeing the finished transformation firsthand. What We’re Looking For: Proven RLO / TLO Experience: Prior experience in social housing or local authority maintenance/retrofit projects where you've proven your ability to handle resident communications. Natural People Skills: High empathy, fantastic listening skills, and a calm, positive attitude that puts residents at ease instantly. Driver: A valid Full UK Driving Licence and access to your own vehicle for moving around the local Mitcham patch. Organization: Comfort keeping accurate communication logs and managing daily appointments efficiently. Ready to Join the Team If you're an experienced Resident Liaison Officer ready for a rewarding contract in Mitcham with a team that has your back, hit APPLY NOW with your updated CV for an immediate call back! Keywords: Resident Liaison Officer, Tenant Liaison Officer, RLO, TLO, Customer Liaison Officer, Social Housing, SHDF, Retrofit, Decarbonisation, EWI, External Wall Insulation, PAS 2035, Housing Association, Council

Job Title: Senior Residential Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Safeguarding Officer - Secondary School South East London Company: Aspire People Limited Aspire People are seeking a dedicated and experienced Safeguarding Officer to join a supportive secondary school in South East London. This is an excellent opportunity for a safeguarding professional who is passionate about student welfare, child protection and creating a safe and supportive school environment. The Role As Safeguarding Officer, you will play a key role in supporting the school's safeguarding procedures and ensuring the wellbeing of all students. You will work closely with the Designated Safeguarding Lead (DSL), pastoral team, senior leadership and external agencies to ensure safeguarding concerns are identified, recorded and acted upon appropriately. Key responsibilities include: Supporting the DSL with the day-to-day management of safeguarding and child protection concerns. Responding appropriately to disclosures and safeguarding concerns. Maintaining accurate and confidential safeguarding records. Supporting referrals to relevant external agencies where required. Working closely with students, families, staff and external professionals. Monitoring student welfare and identifying students who may require additional support. Contributing to safeguarding meetings, reviews and multi-agency work. Ensuring safeguarding policies and procedures are followed consistently. Supporting the school with safeguarding training, awareness and best practice. Maintaining confidentiality and handling sensitive information professionally. The Ideal Candidate The successful candidate will have: Previous experience working in safeguarding, child protection, pastoral care or a similar role. A strong understanding of safeguarding procedures within a school or education setting. Excellent communication and interpersonal skills. The ability to build positive and professional relationships with young people. Strong organisational and record-keeping skills. The confidence to manage sensitive and confidential information. A proactive, calm and professional approach. The ability to work effectively as part of a wider pastoral and safeguarding team. An enhanced DBS on the update service, or willingness to obtain one. Why Work with Aspire People? Competitive rates of pay. Dedicated consultant support. Access to a wide range of secondary school opportunities across London. Support throughout the recruitment and compliance process. Opportunities for long-term and permanent positions. A chance to make a genuine difference to the lives of young people. If you are an experienced safeguarding professional looking for your next opportunity in South East London, Aspire People would love to hear from you. Apply today to be considered for this fantastic Safeguarding Officer opportunity. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks

Housing Customer Service Officer Rate of pay: £22.07 PAYE or £28.78 Umbrella Job Type: Temporary Contract Location: Brixton, Islington & Southwark (flexibility to work across multiple sites required) Working Pattern: Fully site-based (no hybrid working) The Role We are recruiting for a Customer Services Officer to support sheltered housing and schemes across Brixton, Islington and Southwark. This is a front-facing customer service role, providing support to residents, managing enquiries, handling administrative tasks, and helping ensure schemes operate efficiently. The successful candidate must be able to travel between sites as required. Key Responsibilities Deliver excellent customer service and respond to resident enquiries professionally and efficiently. Provide cover across sheltered housing schemes when required. Log service requests and maintain accurate records on housing management systems. Process payments for facilities, parking, fobs, and guest accommodation. Handle correspondence, complaints, and resident communications. Carry out property and guest flat viewings when required. Manage keys and access fobs, ensuring accurate records are maintained. Support resident meetings, events, surveys, and engagement activities. Undertake general administrative duties including filing, minute-taking, and maintaining records. Work closely with colleagues, contractors, and external agencies to ensure residents receive an excellent service.Skills & Experience Previous experience in customer service, housing, sheltered housing, or a similar environment. Strong communication and interpersonal skills. Good administrative and organisational abilities. Experience handling enquiries and resolving customer issues. Confident using IT systems and maintaining accurate records. Ability to work independently and manage a varied workload. Understanding of safeguarding and health & safety principles would be advantageous.Please note: This role is fully site-based and does not include welfare checks or the completion of support plans. To apply for this Housing Customer Services Officer position, please submit your CV detailing your relevant experience

HR Officer - Employee Relations South West London / Surrey Border £22 per hour | 36 hours per week Initial 3-month temporary assignment | Immediate start We are recruiting an experienced HR Officer to join a large, multi-site education organisation on an initial 3-month temporary assignment. This is a hands-on HR role with a strong focus on Employee Relations and case management. Working closely with Managers across the organisation, you will provide practical HR advice and support across a range of live employee relations matters. Key responsibilities will include: • Managing and supporting a varied caseload of Employee Relations matters, • Advising Managers on performance and capability issues, • Supporting absence management cases, • Managing disciplinary and grievance processes, • Providing clear and practical advice in line with HR policies and employment legislation, • Supporting Managers to ensure cases are progressed appropriately and within agreed timescales, • Maintaining accurate case records and HR documentation, • Supporting the wider HR team as required About you: You will be an experienced HR professional who is confident managing Employee Relations cases and advising Managers at all levels. You will ideally have: • CIPD Level 5 qualification or above, • Strong hands-on Employee Relations and case management experience, • Good working knowledge of UK employment law and HR best practice, • Experience supporting performance, absence, disciplinary and grievance cases, • Excellent communication and stakeholder management skills, • The ability to manage multiple live cases and competing priorities, • Previous experience within education, the public sector or a large multi-site organisation would be advantageous You will need to be available immediately or at very short notice and able to commit to the initial 3-month assignment. If you have the relevant experience and are available to start immediately or at short notice, please apply with your CV for consideration

Job Title: Compliance Business Support Officer Location: Croydon - Hybrid working, 2 days Office / 3 days remote Hourly rate £17.59 PAYE / £23.24 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Make a Difference in Housing Safety & Compliance Are you highly organised, detail-driven, and passionate about delivering excellent support services? Join our Compliance Team and play a vital role in ensuring the safety and regulatory compliance of housing services. The Role As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety. You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly. Key Responsibilities ✔️ Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly ✔️ Review and verify compliance certificates for accuracy, completeness, and statutory validity ✔️ Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works ✔️ Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures ✔️ Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting ✔️ Monitor performance data and support service improvement and business intelligence activities ✔️ Ensure audit readiness with thorough and compliant record keeping at all times What We're Looking For ✅ Strong attention to detail and organisational skills ✅ Experience in administration, compliance, or housing/property services (desirable) ✅ Ability to manage multiple tasks and meet deadlines ✅ Excellent communication skills with a customer-focused approach ✅ Confidence working with systems, data, and financial processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Morden, South West London | Hybrid Working (3 days office / 2 days home) | Leadership Opportunity Are you an experienced public sector procurement or contract management professional looking for a role where your work has a visible impact on communities, public spaces and quality of life? This is a rare opportunity to take ownership of a diverse and high-profile portfolio spanning leisure, culture, sport, parks, greenspaces and arboriculture. From protecting and enhancing much-loved public spaces to supporting leisure and cultural services that bring communities together, you'll play a pivotal role in shaping services relied upon by thousands of residents every day. You will lead the strategic management, governance and performance of a portfolio of contracts worth more than £6 million annually, ensuring exceptional service delivery, strong commercial outcomes and meaningful social value. The Opportunity This role goes far beyond traditional contract management. You will establish and embed a modern, data-led contract management function, creating robust governance frameworks, performance monitoring systems and reporting mechanisms that drive accountability, continuous improvement and value for money. You'll act as the lead for major procurement activity across the service area, overseeing significant tenders, contract mobilisations and improvement programmes while building productive relationships with stakeholders ranging from elected members and senior leaders to community groups, service providers and residents. With a major focus on leisure, cultural services and greenspaces, this position offers the opportunity to influence services that directly contribute to healthier communities, environmental sustainability, civic pride and resident wellbeing. Key Responsibilities Lead the strategic management and performance of high-value greenspace, leisure, culture and sports-related contracts. Develop and implement robust contract management and quality assurance frameworks. Create meaningful KPI, SLA and performance monitoring systems that support continuous improvement. Drive best value, commercial efficiency and social value outcomes across a significant contract portfolio. Lead major procurement exercises and contract renewals within a public sector environment. Build strong partnerships with contractors, stakeholders, community groups and service users. Produce and present reports and recommendations to senior stakeholders and governance boards. Oversee contract mobilisation, implementation and transition activities. Manage budgets associated with large-scale contracted services. Recruit, develop and lead two newly created Contract Monitoring Officer positions, helping shape the future structure and capability of the function. About You We're keen to hear from candidates with a background in public sector procurement, commissioning, contract management or commercial service delivery. You may currently be working as a: Contract Manager Senior Contract Manager Head of Contracts Procurement Manager Category Manager Commissioning Manager Commercial Manager Service Manager with significant contract responsibilityTo succeed, you'll likely have: Experience managing high-value contracts within a local authority, wider public sector organisation or similarly complex environment. A proven track record of establishing or improving contract management frameworks, governance processes and performance monitoring systems. Strong procurement and commissioning experience, including supporting or leading significant tender exercises. Excellent stakeholder management and communication skills, with the confidence to engage senior leaders, elected members, suppliers and community groups. Experience managing budgets and delivering value-for-money outcomes. The ability to analyse performance data and translate insights into service improvements. Previous line management experience or the desire to develop and lead teams. Why Consider This Role? This is an opportunity to leave a lasting mark on services that people genuinely care about. Few contract management positions offer the chance to influence everything from parks and open spaces to sports facilities, leisure services and community-focused cultural programmes. You'll be joining at a key stage in the development of the function, with the autonomy to implement new systems, shape contract governance and build a high-performing team. Diversity & Inclusion We welcome applications from people of all backgrounds, experiences and identities. We are committed to supporting our clients to build diverse workforces that reflect the communities they support. Applications are encouraged from women, men, non-binary people, LGBTQ+ individuals, people from ethnically diverse backgrounds, disabled people, carers, and those returning to work following a career break. If you have the skills, experience and potential to succeed in this role, we would love to hear from you. Location: Morden, South West London Working Pattern: Hybrid (3 days office / 2 days home) Salary: £60,500 to £62,500 pa Type: Permanent, Full Time For a confidential discussion and further information, please get in touch

Housing & Support Officer Wallington (SM6) Support Part time Housing & Support Officer - Sutton & Epsom Make a real difference to vulnerable people's lives every single day. Help Transform clients build independence and daily living skills whilst developing your career in a truly fulfilling role. No previous experience needed - full training provided. What you'll be doing You'll work as part of a supportive team, empowering clients to resolve problems and reach positive outcomes. You'll help clients meet their personalised support plans and access local community services. Your housing management duties will include rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. Every day is different in this varied and fulfilling role. Salary: £18,162 per annum (£28,000 FTE) Location: Sutton & Epsom Team based in Wallington Hours: 24 hrs per week About you We're looking for someone who has: Ability to develop non-judgmental professional relationships with clients Basic numeracy and written communication skills in Maths and English GCSE/level 4 or above or equivalent The ability to communicate well with clients, peers and other agencies The ability to work effectively as part of a team The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services Computer literacy (Excel, Word, Outlook and the Internet) Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great and include 18 days annual leave per annum, plus bank holiday An additional 1 day (pro rata) wellbeing day per annum The opportunity to buy or sell up to five days annual leave per holiday year Access to our benefits platform for a wide range of discounts on everyday spends Life assurance cover Training and development opportunities Employee assistance programme Interest-free staff loans Cycle to Work Scheme Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. Ready to transform lives whilst building your own rewarding career? Apply now and start making a difference. REF-(Apply online only)

SEND Tribunals Officer Croydon (Hybrid Working) £26.68 per hour PAYE / £35.48 per hour Umbrella ⏰ 36 hours per week, Monday to Friday Initial 12-Month Contract Our client, Croydon Council, is seeking an experienced SEND Tribunals Officer to join their Children, Families and Education Service on a long-term contract basis. The successful candidate will play a key role in managing SEN Tribunal and mediation cases, representing the Local Authority and ensuring compliance with statutory SEND processes. The Role As a SEND Tribunals Officer, you will take lead responsibility for managing and responding to appeals lodged with the Special Educational Needs and Disability Tribunal (SENDIST). You will work closely with families, schools, legal representatives, health professionals and internal stakeholders to achieve the best outcomes for children and young people with SEND. Key duties include: Managing a caseload of SEND Tribunal appeals from initial review through to hearing. Preparing detailed written submissions, evidence bundles and Tribunal documentation. Representing the Local Authority at SEND Tribunal hearings and case management meetings. Leading on mediation requests and supporting dispute resolution processes. Assessing legal, financial and reputational risks associated with Tribunal and mediation cases. Working collaboratively with education, social care, health professionals and legal services. Providing advice and guidance on SEND legislation and Tribunal processes. Monitoring outcomes, maintaining accurate records and producing management reports. Contributing to service improvement through analysis of trends, outcomes and lessons learned.About You To be considered, you will have: Degree-level education or equivalent experience. Strong knowledge of SEND legislation, including the Children and Families Act 2014 and SEND Code of Practice. Experience working within a Local Authority, education, legal, public sector or SEND environment. Experience managing complex casework, appeals, complaints, mediation or Tribunal processes. Excellent written communication skills with the ability to prepare high-quality reports and submissions. Strong analytical, organisational and problem-solving abilities. Experience working with multiple stakeholders, including families, schools and professionals. Confidence managing sensitive and potentially challenging situations professionally.Additional Information Hybrid working arrangement with 2-3 days per week in the office at Bernard Weatherill House, Croydon. 36 hours per week, Monday to Friday. Enhanced DBS required. Initial 12-month contract with potential for extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Repairs Officer - Initial contract until March 2027 This role is ideal for someone with strong administrative skills, a customer focused mindset, and the ability to thrive in a fast paced environment. Key Responsibilities: • Act as the first point of contact for residents and contractors, ensuring timely and professional communication., • Schedule and monitor repair works, liaising with contractors to meet service level agreements., • Provide comprehensive administrative support including data entry, document management, and invoice processing., • Maintain property databases and assist with survey scheduling and resident satisfaction surveys., • Collaborate with internal teams and external partners to deliver a joined-up service. What We’re Looking For: • Previous housing / property services experience., • Excellent organisation and communication skills., • Strong IT proficiency, particularly in Microsoft Office., • Ability to manage competing priorities and work independently or as part of a team. If you’re ready to make a meaningful impact in a resident focused role, we’d love to hear from you. Apply today to be considered for a face to face interview week commencing 7th September

School Administration Officer – Beckenham Location: Beckenham, Southeast London Contract: Term Time Only Hours: 36 hours per week Pay: £14.25 – £18.00 per hour, depending on experience Start Date: 21 September 2026 Horizon Teachers are recruiting for an experienced School Administration Officer to join a primary school in Beckenham. This is a varied role supporting the effective day-to-day running of the school office and providing high-quality administrative support to staff, pupils and parents. Key Responsibilities Provide efficient administrative and clerical support across the school office Maintain accurate pupil information, attendance and computerised school records Support admissions, pupil transfers and other pupil-related administration Provide administrative support to the Headteacher and senior leadership team Assist with finance, orders, invoices, staff records and general school office processesRequirements Previous administration experience, ideally within an education or school environment Experience using Arbor or a similar school Management Information System (MIS) Strong IT, communication and organisational skills with excellent attention to detail Operam Education Group includes Provide Education | Teachers UK | Provision Recruitment | The Education Specialists | First for Education | Horizon Teachers | Key Stage Teacher Supply We're proud to be an inclusive employer, welcoming applicants from all backgrounds and committed to creating accessible opportunities across education. As part of our registration process, you'll need an enhanced DBS check and we'll need to see and copy your original qualifications before any placement. Teaching roles require Qualified Teacher Status (QTS) or equivalent

Attendance Officer – Sutton Education First | Sutton | £150 per day | Maternity Cover | Secondary School Attendance Officer Opportunity – Sutton Education First is looking for an organised, proactive and experienced Attendance Officer to join a secondary school in Sutton. This is a full-time maternity cover position, offering an excellent opportunity for an experienced school administrator or attendance professional to join a busy school environment. The successful candidate will play an important role in monitoring and improving pupil attendance, working closely with pupils, parents, carers and school staff. The Role As an Attendance Officer, your responsibilities may include: Monitoring daily pupil attendance and absence Following up on unexplained and persistent absences Contacting parents and carers regarding attendance concerns Maintaining accurate attendance records Identifying patterns and trends in pupil attendance Working closely with pastoral and safeguarding teams Supporting attendance improvement strategies Preparing attendance information and reports Communicating with pupils regarding attendance Maintaining confidentiality when handling sensitive information Following school attendance, safeguarding and child protection procedures What We're Looking For We're keen to hear from candidates who have: Previous experience in a school or education setting Experience working in attendance, administration or pastoral support Strong organisational and administrative skills Excellent communication and interpersonal skills The ability to communicate confidently with parents and carers Strong attention to detail The ability to manage confidential information appropriately A proactive and professional approach A commitment to safeguarding and pupil wellbeing The ability to work effectively as part of a wider school team Previous experience as an Attendance Officer within a secondary school would be desirable. Working Hours & Pay Full-time Maternity cover £150 per day Secondary school in Sutton What You Can Expect From Education First Competitive daily rates Weekly pay A dedicated Education First consultant Ongoing support throughout your placement Opportunities across schools in South London Opportunities matched to your experience and preferences Potential longer-term and permanent opportunities Why Work With Education First? At Education First, we want to build long-term relationships with our candidates rather than simply place you into the next available vacancy. We'll take the time to understand your experience, skills and career goals before matching you with suitable opportunities. Our consultants provide ongoing support throughout your placement and are here to help from your first day onwards. Interested? If you're an experienced Attendance Officer or school administrator looking for a maternity cover opportunity in a secondary school in Sutton, we'd love to hear from you. Apply today to be considered for this opportunity. Join Education First and let us help you find your next school-based opportunity

We are seeking a proactive and customer-focused Housing Officer to join a London-based housing co-operative. The successful candidate will be responsible for managing a designated patch of properties, delivering high-quality housing management services, and ensuring residents receive excellent support. The role involves tenancy management, estate inspections, income collection, resident engagement, and partnership working to maintain sustainable tenancies and thriving communities. Working closely with residents, contractors, local authorities, and partner agencies, you will ensure high standards of housing management and customer service are delivered across the co-operative. Key Responsibilities • Manage a designated patch of properties and act as the first point of contact for residents., • Conduct tenancy sign-ups, reviews, audits, and end-of-tenancy procedures., • Investigate tenancy breaches and take appropriate enforcement action where required., • Manage rent arrears cases, agree repayment plans, and support income recovery., • Investigate and resolve anti-social behaviour and neighbour disputes., • Work with support agencies to sustain tenancies and safeguard vulnerable residents., • Carry out estate inspections and report communal repairs or environmental issues., • Monitor property and estate standards to ensure a safe and pleasant living environment., • Promote resident engagement and support community initiatives., • Maintain accurate records and ensure compliance with relevant policies and legislation. Person Specification Essential: • Experience in a housing management, housing officer, or similar role., • Knowledge of tenancy management, rent arrears, and anti-social behaviour casework., • Strong communication, customer service, and problem-solving skills., • Ability to manage a varied caseload and prioritise competing demands., • Experience conducting home visits and working directly with residents., • Good IT skills and experience working with Northgate. Desirable: • Experience working within a housing co-operative, housing association, or social housing environment., • Knowledge of housing legislation and tenancy enforcement processes., • CIH qualification. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality services and building positive relationships with residents in a community-focused housing co-operative

Premises Officer – Wandsworth Education First | Wandsworth | £20–£30 per hour | Immediate Start | Secondary School Premises Officer Opportunity – Wandsworth Education First is looking for a reliable, proactive and experienced Premises Officer to join a secondary school in Wandsworth. This is a full-time opportunity working Monday to Friday, 7:00am to 5:00pm, with a two-hour break during the day. The successful candidate will play an important role in maintaining the school's buildings, grounds and facilities, ensuring the school remains safe, secure and well maintained. The Role As a Premises Officer, your responsibilities may include: Opening and securing the school site Carrying out daily checks of the school buildings and grounds Ensuring the site is safe, clean and well maintained Identifying and reporting maintenance issues Carrying out basic repairs and maintenance where appropriate Monitoring heating, lighting and other building systems Supporting contractors and external maintenance teams Managing deliveries and access to the school site Maintaining site security and responding to any issues Setting up and moving furniture and equipment when required Supporting school events and activities Following health and safety and safeguarding procedures What We're Looking For We're keen to hear from candidates who have: Previous premises, facilities or site management experience Experience working within a school or similar environment Good practical maintenance skills Strong health and safety awareness Excellent organisational and communication skills A proactive approach to identifying and resolving issues The ability to work independently and as part of a team A reliable and professional approach A commitment to maintaining a safe environment for pupils and staff Experience working within a secondary school environment would be desirable. Working Hours & Pay Monday to Friday 7:00am – 5:00pm Two-hour break during the day Full-time £20–£30 per hour Immediate start What You Can Expect From Education First Competitive hourly rates Weekly pay A dedicated Education First consultant Ongoing support throughout your placement Opportunities across schools in South London Opportunities matched to your experience and preferences Potential longer-term and permanent opportunities Why Work With Education First? At Education First, we want to build long-term relationships with our candidates rather than simply place you into the next available vacancy. We'll take the time to understand your experience, skills and career goals before matching you with suitable opportunities. Our consultants provide ongoing support throughout your placement and are here to help from your first day onwards. Interested? If you're an experienced Premises Officer with the skills to help maintain a safe, secure and well-run school site, we'd love to hear from you. Apply today to be considered for this immediate-start opportunity in Wandsworth. Join Education First and let us help you find your next school-based opportunity

Job Title: Revenues Officer (Business Rates / NNDR) Location: Local authority based in Croydon - Hybrid Working (can be remote depending on experience) Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start In this role, you'll play a key part in managing Business Rates accounts and delivering exceptional customer service across multiple channels. Your day‑to‑day will involve: Keeping Business Rates accounts accurate and up-to-date - applying reductions, updating payer details, issuing refunds, and tracing gone‑aways. Negotiating post‑summons payment arrangements that help maximise council income. Handling customer contact via phone, email, online services, and written correspondence. Supporting court hearings by agreeing arrangements and requesting adjournments when needed. Taking ownership of recovery actions and advising customers on Business Rates processes. Resolving queries quickly while maintaining professionalism and sensitivity. Agreeing instalment plans and promoting Direct Debit options. Managing re‑valuation schedules and updates from the Valuation Office Agency. Preparing detailed cases for enforcement agents and ensuring correct allocation of payments. Driving recovery on post‑liability order debt to maximise collection. What We're Looking For Essential Business Rates knowledge NNDR experience The ability to work confidently in a fast‑paced setting Excellent communication and negotiation skills Strong understanding of legislation and how to interpret it Comfortable managing workloads and working to deadlines Solid IT skills and confidence using digital systems A professional approach to handling sensitive information Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Channel Islands | Residential Childcare Officer | £22.50/hr | Free Travel & Accommodation Residential Childcare Officer – Jersey This is your opportunity to join a highly regarded Residential Childcare Service in Jersey, Channel Islands, supporting children and young people with complex needs in dedicated short break homes. Offering £22.50 per hour (outside IR35), this role includes free travel and shared accommodation, allowing you to maximise your take-home pay while making a genuine difference to children's lives. Working within a trauma-informed, child-centred service, you will provide high-quality care and support to children and young people with complex physical and learning disabilities, autism, medical needs, communication difficulties, and other additional needs. You'll help create safe, nurturing environments where children can enjoy meaningful experiences, develop independence, and reach their full potential. You'll become part of a supportive, experienced team working alongside families and a range of professionals including education, healthcare, CAMHS, social workers and other multi-agency partners. The service is led by an established management team committed to providing excellent support, supervision and professional development. About the Role As a Residential Childcare Officer, your responsibilities will include: Providing person-centred care and support for children and young people with complex needs. Supporting daily routines, personal care, community activities and social experiences. Assisting with medication administration and, where required, PEG feeding. Using trauma-informed approaches to build positive relationships and promote emotional wellbeing. Working collaboratively with families and professionals to deliver outstanding outcomes. Safeguarding children and ensuring their voices remain central to all planning and decision-making. We Are Looking For Candidates with experience supporting children and young people with: Complex physical and learning disabilities Autism Complex medical conditions Communication needs, including non-verbal communication Person-centred planning Medication administration PEG feeding What We Offer £22.50 per hour (net payable to agency) Outside IR35 Double pay on Bank and Public Holidays Free shared accommodation Travel expenses paid to and from Jersey at the beginning and end of your contract Sleep-in allowance (where applicable) Standby payment of £6.875 per hour Additional payment if disturbed during sleep-in Supportive, experienced management team Opportunity to work within a respected and ambitious children's residential service Shift Pattern This is a full-time rota-based position requiring flexibility to work: Early shifts (7:00am–3:00pm) Late shifts (2:00pm–10:00pm) Night shifts Waking nightsShift patterns will vary according to the needs of the service. Essential Requirements Level 3 Diploma in Residential Childcare (or equivalent) Minimum 5 years' experience working in residential childcare Full, clean manual driving licence Enhanced DBS (Update Service preferred) Ability to relocate and work full-time in JerseyContact (url removed) for more details

Under-Occupation Officer Croydon, CR0 1EA, Hybrid Working (3 Days Office / 2 Days Remote) ⏰ 36 Hours per Week, Monday to Friday 3-Month Contract (Potential for Extension) £18.92 per hour PAYE About the Role We are seeking an experienced and customer-focused Under-Occupation Officer to join a busy Housing Needs and Assessments team. This is an exciting opportunity to play a key role in helping residents access more suitable housing, making best use of available housing stock, and supporting under-occupying households to move into appropriately sized accommodation. You will work closely with tenants, housing partners, local authorities, and internal stakeholders to deliver effective housing solutions and improve outcomes for residents. Key Responsibilities Provide advice, guidance and practical support to under-occupying households looking to move to more suitable accommodation. Manage a caseload of residents, undertaking assessments, home visits, risk assessments and support plans. Promote housing mobility initiatives, including mutual exchanges and other rehousing schemes. Organise and support promotional events, open days and outreach activities. Liaise with housing associations, local authorities, landlords, contractors and support agencies to facilitate successful moves. Maintain accurate case records, reports and service databases. Respond to enquiries from residents, councillors, partner organisations and other stakeholders. Assist in the development and implementation of housing initiatives, policies and procedures. Monitor expenditure associated with the scheme and support project work as required. Deliver presentations, briefings and reports to a range of audiences. Essential Knowledge & Experience Knowledge of Housing Allocations processes and housing mobility schemes. Experience working with members of the public in a customer-facing environment. Understanding of working within budgetary constraints. Experience managing a varied workload and meeting performance targets. Essential Skills Excellent verbal and written communication skills with the ability to communicate clearly and effectively. Strong organisational and planning skills. Ability to build positive relationships with residents, colleagues and external partners. Problem-solving and customer service skills. Ability to work independently and prioritise competing demands. Flexible and adaptable approach to changing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Location: Croydon Rate: £20 - £25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities • Provide high-quality administrative and customer service support within the Property Services team., • Raise works orders for repairs and pest control., • Schedule repair works according to priority and workstream., • Liaise with contractors daily regarding work in progress and outstanding works., • Monitor jeopardy reports and help ensure repairs are completed within agreed service levels., • Manage work in progress to improve customer satisfaction and achieve a first-time-right approach., • Monitor and respond to CRM cases and calls within agreed timescales., • Act as a first point of contact for residents, contractors and external organisations., • Maintain accurate records, data and electronic filing systems., • Assist with contractor invoice processing., • Support the maintenance and updating of stock condition databases., • Arrange surveyor inspections and carry out resident satisfaction surveys., • Assist with correspondence, telephone enquiries and general administration., • Provide administrative or reception cover when required., • Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service., • Support the management and resolution of complaints in a professional and collaborative manner., • Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: • Strong organisational skills and the ability to manage your own workload., • Excellent written and verbal communication skills., • Good literacy, numeracy and IT skills., • The ability to work effectively under pressure and adapt to changing priorities., • A proactive approach, with the confidence to work independently as well as within a team., • Strong attention to detail and accurate administrative skills., • A professional, friendly and collaborative approach., • A commitment to equality, diversity and inclusion., • Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience • Previous experience working within a housing, property services or repairs environment., • Experience providing high-quality administrative support to a team., • Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment

Premises Officer Location: Croydon (Bardsley Court, Claremont Court and Garden Court) Shift Pattern: Monday-Friday, 9am – 2.30pm, 27.5 hours per week Job Type: Fixed Term Contract for 6 months Salary: £15.65 per hour (rising to £16.19 per hour after a successful probation of 5 months) Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services. We are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive homes. We aim to provide an inclusive and diverse working environment where people are at the heart of everything they do. We are looking for a reliable, practical and tenant-focused Premises Officer to help provide clean, safe and well-maintained environments across our care schemes, Bardsley Court, Claremont Court and Garden Court. In this varied role, you will deliver cleaning and caretaking services, support day-to-day site operations, respond to tenant queries, liaise with colleagues and contractors, and help ensure that communal areas, grounds, refuse areas and site records are maintained to a high standard. You will also provide day-to-day supervision for the Cleaner at Garden Court, helping to maintain standards, support development and ensure relevant health and safety and operational procedures are followed. What you'll be doing Provide cleaning and general caretaking services across the three sites. Help keep premises, equipment, furnishings, grounds, refuse areas and planted areas clean, safe and well maintained. Monitor and report repairs, pest control issues, risks, incidents and other matters requiring follow-up. Act as a helpful point of contact for tenants, contractors, colleagues and visitors. Support safe access to premises, including helping with gritting and clearing paths in freezing weather where required. Maintain stock of cleaning materials and consumables, ensuring safe storage and compliance with COSHH requirements Keep relevant site records, logbooks and health and safety checks up to date. Person specification Experience of working in a cleaning, caretaking or similar premises-based environment. A caring, customer-focused approach and the ability to deal sensitively and helpfully with tenant queries. Good communication skills and the ability to work effectively with tenants, colleagues, contractors and other stakeholders. Strong attention to detail, reliability and an organised approach to managing time, priorities and resources. Experience of supervising staff, contractors or service providers, or a willingness to learn. IOSH Health and Safety and First Aid qualifications, or willingness to undertake relevant training. Benefits Paid annual leave Comprehensive training programme Company pension Employee Excellence Referral programme Free Onsite Parking Healthcare Cash Back Plan up to £1,300 per year (available after successful completion of probation) Employee Recognition Scheme All applicants must have a genuine caring and sensitive personality and the ability to demonstrate compassion and empathy to caring for older people. An Enhanced Disclosure and Barring Service check will be required. Eldon Housing is committed to Equality and Diversity; we therefore encourage those applicants who are considered disproportionate because of a protected characteristic. However, appointment will be based on merit and suitability to the role. Upon receipt of your application, we will process your data for recruitment purposes only

Job Title: Revenues Officer (Business Rates / NNDR) Location: Local authority based in Croydon - Hybrid Working (can be remote depending on experience) Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start In this role, you'll play a key part in managing Business Rates accounts and delivering exceptional customer service across multiple channels. Your day‑to‑day will involve: Keeping Business Rates accounts accurate and up-to-date - applying reductions, updating payer details, issuing refunds, and tracing gone‑aways. Negotiating post‑summons payment arrangements that help maximise council income. Handling customer contact via phone, email, online services, and written correspondence. Supporting court hearings by agreeing arrangements and requesting adjournments when needed. Taking ownership of recovery actions and advising customers on Business Rates processes. Resolving queries quickly while maintaining professionalism and sensitivity. Agreeing instalment plans and promoting Direct Debit options. Managing re‑valuation schedules and updates from the Valuation Office Agency. Preparing detailed cases for enforcement agents and ensuring correct allocation of payments. Driving recovery on post‑liability order debt to maximise collection. What We're Looking For Essential Business Rates knowledge NNDR experience The ability to work confidently in a fast‑paced setting Excellent communication and negotiation skills Strong understanding of legislation and how to interpret it Comfortable managing workloads and working to deadlines Solid IT skills and confidence using digital systems A professional approach to handling sensitive information Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Register & Advice Officer Location: Croydon, CR0 1EA (Hybrid Working) Contract: 3 Month Temporary Assignment (Possible Extension) Hours: 36 hours per week, Monday to Friday Pay Rate: £21.41 per hour PAYE Office Attendance: 3 days office-based, 2 days remote working Are you experienced in housing needs, allocations, housing register assessments, or housing advice? We are recruiting for a Housing Register & Advice Officer to join a busy Housing Needs team, supporting residents by assessing housing applications, providing expert housing advice, and ensuring fair access to social housing opportunities. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality customer service and supporting vulnerable residents through complex housing issues. The Role As a Housing Register & Advice Officer, you will be responsible for assessing applications to the housing register, determining eligibility and priority in line with housing legislation and allocation policies, and providing comprehensive housing advice to residents. Key responsibilities include: Assessing housing register applications and determining eligibility, priority, and banding. Verifying applications through evidence gathering, records checks, and liaison with internal and external partners. Providing housing advice and guidance to applicants, helping them understand their housing options and prospects. Managing medical priority assessments and coordinating relevant supporting evidence. Maintaining accurate case records and ensuring compliance with policies, procedures, and legislation. Responding to enquiries from residents, advocates, councillors, and MPs within agreed timescales. Identifying safeguarding and child protection concerns and making appropriate referrals. Working collaboratively with housing providers, support agencies, and council departments to achieve positive outcomes for residents. Promoting alternative housing solutions, mobility schemes, and home ownership initiatives where appropriate.Essential Requirements We are seeking candidates who can demonstrate: Good knowledge of social housing, housing allocations, homelessness legislation, and housing register processes. Experience assessing housing applications or working within a housing needs, allocations, homelessness, or housing advice environment. Strong customer service skills with the ability to explain complex housing matters clearly and sensitively. Demonstrable empathy and commitment to supporting vulnerable residents. Ability to make sound, evidence-based decisions whilst applying legislation, policy, and procedural guidance accurately. Excellent organisational skills with the ability to manage a high-volume caseload and competing priorities. Strong written communication skills, including drafting professional correspondence, reports, and case notes. High levels of accuracy and attention to detail. Experience working collaboratively with internal teams and external partners. Resilience and professionalism when dealing with challenging situations. Good IT skills, including experience using case management systems, databases, and Microsoft Office applications. Ability to prioritise work effectively and meet deadlines.What's on Offer? £16.36 per hour PAYE Hybrid working arrangement (3 days office / 2 days remote) 36-hour working week, Monday to Friday Initial 3-month contract with potential extension Opportunity to make a genuine difference to residents facing housing challengesIf you have experience within Housing Needs, Allocations, Homelessness Prevention, Housing Advice, or Housing Register services and are looking for your next opportunity, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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