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Funding and Operations Officer Temporary Contract Job Details Client: Bromley Council Service Area: Funding & Resilience / Housing Support Hours: 36 hours per week Start Date: ASAP Duration: 3+ months Working Pattern: Initially onsite every day. There may be potential to work from home 2 days per week after the initial onsite period. Location Churchill Court 2 Westmoreland Road Bromley BR1 1AS Pay £23.95 per hour PAYE Job Overview Bromley Council is seeking an experienced Funding and Operations Officer to support the assessment and processing of Discretionary Housing Payments. The successful candidate must have direct experience assessing DHP applications and should be confident reviewing financial circumstances, housing costs and supporting information to make accurate and defensible decisions. Experience using the Academy system to process Housing Benefit or Discretionary Housing Payments is strongly required for this role. Important – Please Read Carefully This role requires direct experience assessing Discretionary Housing Payments. You must also have experience using Academy for Housing Benefit or DHP processing. Candidates without DHP assessment experience and Academy system knowledge are unlikely to be considered. Key Responsibilities • Assess applications for Discretionary Housing Payments, • Process Housing Benefit and DHP cases using the Academy system, • Review financial hardship, housing costs and supporting evidence, • Maintain accurate records and case documentation, • Provide clear advice and guidance to applicants regarding housing support, • Ensure decisions are made in line with policies, procedures and relevant guidance, • Work accurately to deadlines and manage a caseload effectively, • Liaise with internal teams and applicants where required Essential Experience & Skills • Experience assessing Discretionary Housing Payments, • Experience using Academy for Housing Benefit or DHP processing, • Strong attention to detail and accuracy, • Excellent communication and customer service skills, • Ability to assess financial and housing circumstances, • Good case recording and documentation skills, • Ability to work in line with policies and procedures, • Able to work onsite in Bromley initially Desirable • Previous experience processing Housing Benefit, • Ability to work from home 2 days per week after the initial onsite period Additional Information Interviews will be held onsite and will include questions and a written test. Disclaimer On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto. Job Reference:OR103100

This is a Part-Time 3-day role based in Croydon. Role Description We are seeking a highly organised, proactive, and adaptable Personal Assistant to support our Chief Executive Officer in a fast-paced and purpose-driven environment. Working closely with the CEO, you will provide high-level administrative and organisational support, helping to manage daily schedules, coordinate meetings, oversee key administrative processes, and support the smooth running of day-to-day operations across the organisation. Responsibilities will include diary management, handling correspondence, preparing documents, coordinating internal and external communications, and supporting ongoing projects and operations. The successful candidate will become a trusted point of coordination within the organisation and play an important role in supporting the continued growth of Bright Futures 4 All. This role would suit someone who is passionate about supporting meaningful work within the charity, education, and community sector, and who thrives in a varied and people-focused role. Key Responsibilities • Manage the CEO’s diary, schedule, and appointments, • Organise meetings, events, and internal/external communications, • Prepare documents, reports, and correspondence, • Support the coordination of organisational projects and operations, • Act as a key point of communication between the CEO and stakeholders, • Assist with general administrative and organisational tasks, • Maintain confidentiality and professionalism at all times, • Support the smooth day-to-day running of the organisation Qualifications & Experience • Experience in Personal Assistant, Executive Assistant, or Administrative Support roles, • Strong diary management and organisational skills, • Excellent written and verbal communication skills, • Ability to manage confidential and sensitive information professionally, • Exceptional attention to detail and time management skills, • Confidence coordinating with internal and external stakeholders, • Proficiency in Microsoft Office, Teams and general office systems/tools, • Ability to work independently and manage multiple priorities effectively, • Previous experience supporting senior leaders or executives is desirable Right to Work & Safer Recruitment Applicants must have the legal Right to Work in the UK. As part of our safer recruitment process, the successful candidate will be required to complete an Enhanced DBS check due to the nature of our work within educational and community settings involving children and vulnerable individuals. Why Join Us? • Be part of a growing organisation making a genuine impact within the community, • Work closely with senior leadership and contribute to meaningful projects, • Join a passionate, supportive, and purpose-driven team, • Opportunity to grow alongside an expanding non-profit organisation, • Play a key role in supporting positive outcomes for children, young people, and families

Senior Customer Relations Officer 6-Month Contract | Hybrid – Croydon | Up to £300 per day We are currently supporting a leading global insurance organisation with the appointment of two Senior Customer Relations Officers on an initial 6-month contract basis. This position sits within the customer relations and complaints function, focusing on complex complaint investigations and Financial Ombudsman Service (FOS) referrals across general insurance products. The successful candidates will play a key role in delivering fair customer outcomes while ensuring regulatory compliance and maintaining high service standards. Overview: The role is responsible for managing complex and escalated customer complaints from receipt through to resolution, including cases referred to the Financial Ombudsman Service. You will work closely with internal stakeholders, claims teams, underwriting and legal functions to investigate concerns thoroughly and deliver well-reasoned final responses in line with FCA requirements. Day-to-Day Responsibilities: • Managing a portfolio of complex and escalated complaints, • Handling Financial Ombudsman Service (FOS) cases end-to-end, • Conducting detailed investigations across multiple insurance products, • Drafting high-quality final response letters and case summaries, • Liaising with internal departments to obtain evidence and case information, • Ensuring complaints are handled within FCA and internal regulatory timeframes, • Identifying trends, root causes and potential conduct risks, • Supporting continuous improvement initiatives within customer relations processes Essential Skillset: • Strong experience within General Insurance, • Proven experience handling Ombudsman/FOS complaints, • Excellent written communication and investigation skills, • Strong understanding of FCA complaint handling regulations and DISP rules, • Ability to manage high volumes of complex casework independently, • Strong stakeholder management and decision-making capability, • Previous experience within insurer or large financial services environments preferred Package: • Initial 6-month contract, • Up to £300 per day, • Hybrid working – minimum 1 day per week in the Croydon office, • 37-hour working week, • Immediate start available

Senior Customer Relations Officer £290 per day (Umbrella) Croydon (Hybrid) 5 Month Contract Summary: Our client is searching for a Senior Customer Relations team to join their team in Croydon! Within this role, you would be responsible for managing end-to-end complain cases in line with the regulatory requirements and ensuring fair, balanced outcomes for customers. This role focuses on delivering high quality investigations, clear final responses, and driving continuous improvement through root cause analysis, stakeholder collaboration and enhancing overall customer experience. Accountabilities for the role: • Effective management of a complaint caseload with maintenance of accurate and timely records., • Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL., • Timely production of “Final Response Letters” aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights., • Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS, • Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint, • Undertake effective root cause analysis tasks as requested by the Head of Customer Relations., • Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends., • Support in monitoring internal / external adherence to the Clients UK’s complaint handling procedure / regulations., • Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required., • Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence., • Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences., • Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate, • Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days, • Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT Admin, to assist them with forming their objective decision on the case, • Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: • Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF., • Solid complaint handling experience within an insurance company, especially a claims environment., • A sound understanding of the FOS and it’s associated procedures and practices. If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will only be able to respond to successful applications in the first instance.

About us CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: Acceptance – We are inclusive and celebrate our differences. Support – We are supportive, caring and kind. Community – We connect people and build community. Trust – We earn trust and create safety. Communication – We listen to others and communicate honestly. About the role The HR and Operations Manager is responsible for managing the employee lifecycle and core operational functions at CASPA. The role ensures that HR and operational processes are efficient, compliant, and accessible. It also has a strategic focus on user experience in a neurodiverse organisation. What you’ll do: Manage the full employee lifecycle Keep HR processes running smoothly, ensuring they are efficient, compliant and easy to use. Maintain accurate HR systems so all our date is up to date and GDPR compliant. Manage monthly payroll and pension processing. Provide clear, practical HR advice, guidance, and support to managers and staff on employee relations and workplace issues Lead staff wellbeing, engagement, and development to promote a positive workplace culture. Help deliver important infrastructure projects. Make sure day-to-day operations run efficiently. Keep processes running smoothly so our teams can focus on supporting our members and staff. Bring a strategic focus on accessibility and a great user experience for everyone. Salary Band: £26,590.64 per annum Contract Type: 12 month fixed-term contract with potential to extend Reports to: Chief Operating Officer Working Pattern: 28 hours per week. Location: Able to work at CASPA's Oakley House Bromley office on Mondays and/or Tuesdays with hybrid-working flexibility for remaining hours. About you We’re looking for someone who is Resilient and solution-focused Able to work independently and as part of a team Proactive and people-focused in communications with colleagues and staff Takes pride in delivering high-quality work Eager to learn and develop in the role You are also someone who shares our way of working: Committed – We are committed to CASPA’s mission and our work. Learning – We share knowledge, learn from others to grow our skills, and support others to grow. Proactive – We take action, problem solve and “muck in” where needed. Organised – We plan and manage our time, tasks and responsibilities. Optimistic – We think positively, encourage fun, and promote autistic Pride. We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. Closing date for applications: 11th June 2026 Interviews to take place: w/c 15th June 2026 We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.

Be Part of Meaningful Change Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy. We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis. As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities. About the Role: We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation. Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred. This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services. What You’ll Do • Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways, • Provide clinical guidance and day-to-day support to CYP counsellors and therapists, • Line manage allocated CYP staff and contribute to recruitment, induction and staff development, • Oversee group work programmes, including family support groups, • Undertake the role of Designated Safeguarding Officer for the CYP team, • Deputise as Deputy Designated Safeguarding Lead as part of the rota when required, • Provide guidance on complex safeguarding concerns and ensure appropriate escalation, • Contribute to service improvement, contract delivery and performance monitoring, • Build and maintain effective relationships with external agencies and partners, • Deputise for the CYP Clinical Lead where required About You Essential • Degree-level qualification in counselling or psychotherapy (or equivalent experience) Professional membership with an accredited counselling/psychotherapy body Minimum of 200 hours post-qualification supervised client work At least 3 years’ experience working with children and young people affected by rape and sexual violence Experience leading or supporting a team Strong knowledge of safeguarding legislation (children and adults) Completed Level 3 safeguarding training Experience in the Violence Against Women and Girls (VAWG) sector Understanding of trauma-informed, survivor-centred and feminist practice Experience working with diverse communities Ability to use data and outcomes to support service improvement Desirable • Experience working with marginalised or under-served communities Knowledge of housing, welfare benefits or related legislationn This role offers the opportunity to: • Take the next step in your leadership journey, • Gain experience of safeguarding, clinical leadership and service development, • Support and develop a dedicated team of CYP practitioners, • Contribute to the future direction of CYP therapeutic services at RCSL, • Be part of a dynamic, creative and values-led organisation Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards. This includes: • Promoting the safety and wellbeing of children, young people and adults at risk, • Identifying and reporting safeguarding concerns, • Following organisational safeguarding policies and procedures, • Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: • Values-based interviews, • Verification of identity, qualifications and employment history, • Reference checks, • Enhanced DBS checks where required, • Safeguarding training and supervision, • Equality, Feminist Commitment and Values Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: • Race and ethnicity, • Disability, • Sexuality and gender identity, • Socioeconomic background, • Immigration status, • Faith and culture We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: • Alternative interview formats or timings, • Additional time for written tasks, • Accessible documentation, • Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. Stage one: MS Teams with the Director of Programmes and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: • Safeguarding, • Equality, diversity and inclusion, • Wellbeing and feminist practice, • Trauma-informed therapeutic work, • Leadership responsibilities relevant to the role This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. How to apply Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Production QA Officer We are partnered exclusively with a leading global brand within the healthcare industry, that has an exceptional and long-standing reputation. As we move further in 2026, they are now underway with critical expansion projects focused on new manufacturing lines, upgrading equipment and expanding headcount across a number of operational teams. As part of the expansion, the business is adding this brand new position to the production team, providing the link between the quality assurance department and operational activities. This role will be responsible for all production documentation, including batch records and investigation documentation, as well as the follow through CAPA reports. The successful hire will need to have come from a production background, with sufficient experience to have previously been involved with these duties in the past. Career development and chances for progression in this company are genuine and if you are looking to bridge the gap between your operational experience and quality assurance, this could be the perfect move. This position is fully site based in South London and will require some flexibility to support the operations teams on both early and late shifts (37.5hrs p/w Mon-Fri). For further details, please contact Mark Bux-Ryan or apply below. Key experience: • Established experience within a GMP environment (i.e. food or pharmaceutical manufacturing), • Previous experience within a production capacity – must understand production lines and operational processes, • Previous experience in dealing with Production documentation – either in a more established operations position (i.e. senior/team leader role) or having taken on a similar interface position previously within QA., • Exceptional communication skills Documentation, quality, officer, QA, batch, training, investigation, CAPA, deviation, production, manufacturing, operations, shift, leader, supervisor

Key Duties: Oversee the planning, scheduling, and execution of survey projects, ensuring timely access and delivery. Manage stakeholder communications, including customized correspondence and issue resolution related to survey access and project queries. Lead data analysis efforts, tracking key metrics such as work volume, no-access incidents, and survey progress for reporting purposes. Coordinate with internal teams and external partners to resolve access issues and manage project blocks. Support executive teams by preparing minutes, drafting reports, and facilitating effective communication. Oversee the management of contractors, including invoice payments, access concerns, and quality assurance. Monitor and support the use of project management systems, providing training and troubleshooting as needed. Lead and coordinate recruitment efforts for roles such as M&E Surveyor, Contract Officer, and Data Analyst. Develop and enhance communication strategies around no-access issues and project changes, ensuring clear and direct stakeholder messaging. Manage programme risks, resolve issues, and ensure continuous improvement across all project elements. Contribute to asset management strategy-related works to ensure alignment with overall project and organizational objectives. Preferred Skills: Proven experience in programme management, project coordination, or related roles. Strong analytical and data interpretation skills. Excellent ...

About the job Job summary Commercial Officer The Commercial team supports the Intellectual Property Office (IPO) to spend public money responsibly through effective procurement, contract management and supplier management. A key part of the role is ensuring compliance with procurement regulations and the IPO Spend Policy. Commercial is split into three category teams: DDaT contracts, People Services contracts and Corporate contracts. This post sits within the People Services category team, providing commercial advice and support across the IPO. The portfolio includes Consultancy and Professional Services, Human Resources, Resourcing, and Learning and Development. You will contribute to all aspects of public buying activity, including procurement, contract and supplier management, and the maintenance of commercial records and data. We are looking for a proactive self-starter who works well with others, communicates clearly and has strong attention to detail. You will lead and support activities across the IPO's buying process, helping ensure business needs are met through compliant and effective commercial approaches. You'll use your procurement knowledge while building and maintaining strong working relationships with stakeholders across the organisation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Procurement and contract management • Lead and support the full procurement lifecycle, from identifying needs and drafting tender documentation through to contract award and ongoing contract management., • Support the development and delivery of procurement strategies that achieve value for money and comply with organisational policies and procedures., • Ensure procurement activity complies with public procurement legislation, regulations and organisational guidance. Stakeholder engagement and supplier management • Advise internal stakeholders on compliant routes to market, providing clear guidance on commercial options and requirements., • Build and manage relationships with suppliers and stakeholders, resolving issues promptly and maintaining effective communication., • Support supplier performance reviews to confirm delivery against contract terms and identify improvement actions. Financial and risk management • Identify, assess and help manage commercial risks linked to contracts and supplier performance., • Monitor and report on procurement spend, supporting budget management and identifying cost-saving opportunities. Policy, governance and compliance • Ensure procurement activity aligns with organisational policies and procedures and complies with public procurement regulations., • Maintain accurate and up-to-date records of procurement activity, contracts and suppliers in line with audit and compliance requirements. Market analysis and continuous learning • Undertake market research to identify potential suppliers and understand market trends to inform sourcing decisions., • Keep up to date with changes in procurement regulations, market conditions and best practice. Process improvement • Contribute to continuous improvement of procurement processes, tools and templates to increase efficiency and effectiveness., • Identify opportunities to innovate and add value within commercial and procurement activities. Commercial administration • Use the e-tendering system to publish tenders., • Maintain contract and purchase order information in the e-tendering system., • Approve Requests to Purchase (RTP) within the purchase-to-pay (P2P) process. Person specification Essential Criteria: • Experience in a procurement or commercial role, ideally within the public sector or another regulated environment., • Experience of contract management., • An understanding of central government frameworks and how to use them., • Strong relationship-building skills, with the ability to communicate clearly and influence stakeholders., • Ability to manage and prioritise your own workload with minimal supervision., • Experience using procurement systems (for example, e-tendering systems)., • Knowledge of PCR 2015 and PA23 regulations., • Proficient in Microsoft Office, including Teams, Outlook, Word, Excel and PowerPoint. How to Apply: Click the 'Apply now' button and complete the application form by providing the following: 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Sharon Duncombe. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Delivering at Pace, • Communicating and Influencing, • Making Effective Decisions Benefits Alongside your salary of 32,816, Intellectual Property Office contributes 9,506 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 750 word Personal statement will demonstrate your Experience against the listed person specification. Stage 2 - Interviews If invited to interview Behaviours Experience and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out in person at our Newport Office. Additional Information As part of the role, the successful candidate will be expected to work towards obtaining, as a minimum, Level 4 CIPS once they have successfully passed probation. This will be paid for by the IPO. Candidates must be either partly qualified (Level 1) or fully qualified (Level 1 plus Level 2) in order to receive it: Financial and Commercial Allowance Level 1 (Part Qualified) - 1,494 Financial and Commercial Allowance Level 2 (Fully Qualified) - 3,285 This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note: CVs sent direct to the IPO will not be accepted. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Equans is seeking an experienced Resident Liaison Officer for a key role in Croydon, focusing on supporting residents in social housing projects. You will be the main contact for residents, managing communication and expectations.

TLTP Education is seeking a part-time School HR Officer in Croydon to manage HR processes and act as the main contact between the school and external HR advisors. The role requires at least 2 years of relevant HR experience, strong organisational and communication skills. Interested candidates can a

Housing Complaints / Repairs Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Stage 1 Complaints Repairs Administration DUTIES Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Act as the first point of contact for tenants and contractors regarding repairs. Log repairs accurately using the repairs or housing management system. Diagnose basic repairs to allocate the correct trade and priority. Book, rearrange and monitor appointments to ensure timely completion. Keep residents updated on repair progress, follow‑on works and delaysKey skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills

Company Overview Our client is a forward-thinking local authority based in the South West, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System (HHSRS) Investigate complaints relating to housing disrepair, poor conditions, and statutory nuisance Take enforcement action in line with the Housing Act 2004, including improvement notices, prohibition orders, and emergency remedial action where necessary Undertake HMO inspections and ensure compliance with licensing requirements Prepare statements, notices, schedules of works, and prosecution files as required Provide advice and guidance to landlords, tenants, and other stakeholders Support empty homes work and contribute to wider housing improvement initiatives Maintain accurate records and case management in line with service standards Liaise with internal departments, external agencies, and legal teams where appropriate Requirements (Qualifications / Skills & Experience) Essential Significant experience working within Private Sector Housing in a local authority setting Strong working knowledge of the Housing Act 2004 and associated housing enforcement legislation Experience carrying out HHSRS assessments and HMO inspections Proven track record of taking formal enforcement action Ability to manage a varied caseload and meet statutory deadlines Excellent communication and negotiation skills Ability to work independently with minimal supervision Desirable Degree or professional qualification in Environmental Health, Housing, or a related discipline Membership of a relevant professional body such as the Chartered Institute of Environmental Health (CIEH) or CIH Experience preparing prosecution cases and attending court Experience dealing with complex or high-risk housing cases Additional Information Contract duration: 6 months (with potential for extension) Location: South West England Rate: £40–£45 per hour (DOE) Working hours: 37 hours per week Start date: ASAP Hybrid/flexible working available subject to service needs

Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)

TSS are looking for Elite Retail Security Officers in Streatham, working alongside one of the biggest global retail companies. You will be part of a team playing a crucial role in ensuring the safety and security of our clients, colleagues, customers, and assets, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. As one of the top performing ACS accredited Security companies in the country, TSS is a perfect fit for progressing your security career! Applicants must have an SIA licence and a minimum of 3 years of security or relevant experience to be considered. Position: Elite Retail Security Officer Location: Streatham and surrounding areas Pay Rate: £16.14 per hour Hours: 45 hours per week Shifts: Working 4 days out of 7 - between 6am until midnight Your Time at Work As an Elite Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out company policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any fire and safety evacuation procedures - To assist, if required by the client, with staff and contractor searches - To ensure that the security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T251) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Fundraising Officer (Corporate) If you're motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we'd love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You'll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you'll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You'll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you're motivated by collaboration, purpose and results, this is your chance to make a visible differenceevery partnership, every conversation, every win. This role offers a Hybrid work arrangement ( Offices in London, Manchester & North East ); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values' of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You're committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. #INDNFP TPBN1_UKTJ

Senior Customer Relations Officer £290 per day (Umbrella) Croydon (Hybrid) 6 Month Contract Summary: Our client is searching for a Senior Customer Relations team to join their team in Croydon! Within this role, you would be responsible for managing end-to-end complain cases in line with the regulatory requirements and ensuring fair, balanced outcomes for customers. This role focuses on delivering high quality investigations, clear final responses, and driving continuous improvement through root cause analysis, stakeholder collaboration and enhancing overall customer experience. Accountabilities for the role: • Effective management of a complaint caseload with maintenance of accurate and timely records. Undertake comprehensive assessments of the merits of each complaint, including the consequences of such assessments and taking active steps to ensure that fair and balanced conclusions are reached for the customer whilst also managing any reputational issues to AEL. Timely production of "Final Response Letters" aimed at clearly detailing the rationale behind the decision reached whilst advising the customer of his/her FOS referral rights. Negotiation of compensatory benefits with internal and external complaint champions, complainants and the FOS Highlight complaint trends and operation process improvement suggestions / solutions to the Head of Customer Experience once identified following the resolution of the complaint Undertake effective root cause analysis tasks as requested by the Head of Customer Relations. Contribute to the production of Treating Customers Fairly (TCF) Bulletins and raising any conduct issues that may be identified as a result of complaint handling trends. Support in monitoring internal / external adherence to the Clients UK's complaint handling procedure / regulations. Maintain an up to date awareness of regulatory developments not limited to the Complaint (DISP) environment and escalating any concerns/updates as required. Participate, when required, in departmental initiatives in order to provide value to the UK business including (but not limited to) complaint training, presentations and knowledge sharing exercises in order to support and influence. Play an active role in identifying and improving our customers experience through group and individual efforts; to review and recommend improvements based upon complaint experiences. Reviewing all Final Response Letters escalated by the complaint champion network to ensure a fair outcome is being reached and the quality of the communication being sent is accurate Offering guidance and advice to the complaint champion network when they are attempting to resolve a complaint within 3-business days Working with the FOS when cases have been escalated to them for their review/investigation; providing case file information, with assistance from the CRT Admin, to assist them with forming their objective decision on the case Redirection of communication received within CRU to ensure it is being handled appropriately by the relevant line of business in CRT Admin absence. Experience & Qualifications Required: Solid knowledge and awareness of the FCA regulatory Framework for complaints handling and principles relating to TCF. Solid complaint handling experience within an insurance company, especially a claims environment. * A sound understanding of the FOS and it's associated procedures and practices. If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will only be able to respond to successful applications in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Temporary Accommodation Officer Location: South East London Contract: Temporary / Ongoing Rate: £26.80 per hour (Umbrella / Limited) Working Pattern: Mon to Fri 9am to 5pm Hybrid – 2 days in the office, 3 days remote We are currently recruiting for an experienced Temporary Accommodation Officer to join Lewisham Council, delivering a people-focused income collection and arrears recovery service to support residents and sustain tenancies. Main Purpose of the Role To provide an effective, resident-focused income collection service that maximises rental income and minimises rent arrears, while supporting residents living in temporary accommodation. Key Responsibilities Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained Engage with residents via telephone, home visits, and office interviews Support residents to maximise income and prevent financial exclusion Represent Lewisham Council in County Court possession proceedings Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies Ensure all arrears recovery actions are completed within agreed timescales Attend evictions when required, completing inventories and arranging removals and storage of goods Work closely with external partners including Housing Benefit, DWP, Social Services, and Housing Options Liaise with internal teams to resolve issues such as disrepair, succession, or abandonment Meet individual and team performance targets relating to income collection and customer service Provide training and induction support to new staff and work placements Deliver excellent customer service at all times and take responsibility for personal development Comply with all Lewisham Council policies, including Health & Safety and Equality & DiversityKey Requirements Experience in temporary accommodation, income recovery, or housing management Strong knowledge of arrears recovery processes and tenancy sustainment Experience representing or supporting cases at County Court (desirable) Excellent communication and customer service skills Ability to manage a busy caseload in a performance-driven environment Strong organisational skills and attention to detail Experience working within a local authority or public sector housing service PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email

Fire Risk Assessor / Fire Officer South/West London / Hybrid Working £51,000 - £60,000 + Car Allowance Permanent | Full Time | 35 Hours Per Week Fortus Recruitment are currently working in partnership with a leading housing provider to recruit an experienced Fire Risk Assessor / Fire Officer to join their growing Fire Safety team covering South and South West London. This is an excellent opportunity for a fire safety professional looking to join a well-established organisation with a strong commitment to resident safety, compliance, and long-term career development. The Role: Reporting into the Senior Fire Officer, you will be responsible for delivering a comprehensive programme of Fire Risk Assessments across a varied residential portfolio including social housing and communal residential buildings. You will play a key role in ensuring properties remain fully compliant with current fire safety legislation and industry standards, whilst helping to improve overall fire safety across occupied buildings. This position offers a hybrid working arrangement, combining home working, office attendance, and regular site inspections across the South London region. Key Responsibilities: Carrying out suitable and sufficient Fire Risk Assessments (FRAs) across residential properties Producing detailed FRA reports, risk ratings, and remedial recommendations Conducting fire safety inspections in line with current legislation and British Standards Identifying fire safety risks and advising on corrective actions Supporting compliance across fire doors, compartmentation, means of escape, and communal areas Working closely with internal teams, contractors, and stakeholders to ensure remedial actions are completed Maintaining accurate compliance records and documentation Assisting with fire safety investigations and reactive inspections where required Requirements: Previous experience carrying out Fire Risk Assessments within residential or social housing environments Strong understanding of Fire Safety legislation and the Regulatory Reform (Fire Safety) Order 2005 Level 3 or Level 4 qualification in Fire Risk Assessment / Fire Safety Management Good knowledge of Approved Documents and current industry guidance Experience working within housing associations, local authorities, or residential portfolios Excellent written and verbal communication skills Ability to manage workload independently and as part of a wider team Full UK driving licence and access to a vehicle Professional Fire Accreditation is desirable, although support may be available for candidates looking to work towards accreditation. Package & Benefits: Salary up to £60,000 depending on experience Essential car user allowance Hybrid/agile working Excellent pension scheme 28 days annual leave plus bank holidays Health and wellbeing benefits Life assurance Volunteering days Employee assistance programme Ongoing training and professional development opportunities This is a fantastic opportunity to join a highly respected organisation where fire safety is a genuine priority and where your work will have a direct impact on resident safety and compliance standards. For further information or to apply, please send your CV for consideration or contact Fortus Recruitment directly. INDET

Resident Liaison Officer - Bromley- Internal & External Planned Maintenance Salary: Up to £32K + car allowance Location: Bromley Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties Bromley area. This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer

Single Homeless Project has an opportunity for a PRS Access and Resettlement Worker to join our experienced and committed teams based in Lambeth?????. You will join us on a full-time, 12 month contract basis. In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the PRS Access and Resettlement Worker role: This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence. Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning. This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day — creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home. Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend. About you: You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work As this is a secondment opportunity candidates who are permanent members of staff, will need to notify their manager before applying for this post. As this is an internal vacancy applicants not eligible for internal recruitment will be those under: Disciplinary sanction Performance monitoring in a similar or lower graded role Formal sickness monitoring (that is not related to a protected characteristic) Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our PRS Access and Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Financial Controller Salary: £55,747 - £61,534 per annum Contract: Full-time, fixed-term until 31 December 2026 Start Date: July 2026 Location: Hybrid - Home-based with two days per week in the office in Kingswood, Bristol About the Role We are seeking an experienced and motivated Financial Controller to join a growing Multi Academy Trust. This is a key leadership role responsible for ensuring robust financial management, compliance, and strategic financial planning across the Trust. Working closely with the Chief Financial Officer and senior leadership team, you will play a pivotal role in supporting the Trust's long-term financial sustainability and the delivery of high-quality education outcomes. Key Responsibilities Lead the day-to-day financial operations of the Trust, ensuring accuracy, efficiency, and compliance Prepare monthly management accounts and financial reports for senior leadership and Trustees Oversee budgeting, forecasting, and financial planning processes Ensure compliance with ESFA regulations, Academies Financial Handbook, and statutory requirements Manage cash flow, financial controls, and risk management processes Support audits and liaise with external auditors and stakeholders Line manage and develop finance team members Contribute to strategic decision-making and financial strategyAbout You Demonstrate strong technical accounting expertise, with the capability to lead on statutory accounts preparation and ensure full compliance with relevant frameworks and regulations Hold a recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent) with substantial post-qualification experience in a senior finance position Have a proven track record of leading, developing, and motivating high-performing finance teams within a complex organisational environment Bring solid experience of managing month-end processes, delivering accurate financial reporting, and meeting tight deadlines Possess excellent analytical skills, with the ability to interpret financial data, identify risks, and drive continuous improvement Be confident in influencing and challenging senior stakeholders, providing clear and credible financial insight and advice Have experience leading audits, managing external relationships, and maintaining high standards of compliance across financial operations Demonstrate strong communication skills, with the ability to present complex financial information clearly to both financial and non-financial audiences Show strong proficiency in financial systems and advanced Excel skills Benefits of Working with Monarch Education: GCA Approved Supplier opportunity to enhance your CPD portfolio through our Affinity Academy free Safeguarding training refer a friend scheme - £200 bonus (you can make unlimited referrals) online portal to manage your pay and timesheets To learn more about us and what makes Monarch one of the leading education recruitment providers nationwide - please visit our website - Affinity Workforce Solutions and Monarch Education are committed to safeguarding and promoting welfare of children and young people and expects all its temporary workers to share these commitments. As this role involves working with children on a daily basis, regulated activity is that any successful applicant's applications will, accordance with statutory guidance, be subject to 2 employment references, an enhanced DBS check and a right to work in the UK check. This vacancy is based in the United Kingdom. Monarch Education operate in the UK and can only process applications from candidates who are currently UK residents and eligible to work in the UK. Whilst we will endeavour to contact you following your response, due to the high volume of applications we regret that this cannot always be possible. If you have not had notification from us within 30 days please take your application as not being successful this time but we will keep your details on file for future opportunities

Job Title: Security Support Officer Salary: £14.80 PH + Benefits Location: South London Hours: 42 hours per week Contract: Full Time Temp to Perm Please be aware there is a 2-6 month vetting process for this role. Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Salary Range: £28,810 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time, Permanent Location: East London and Central London Please note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: Communicate with residents to organise property visits Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines Handle complaints patiently and efficiently Keep project trackers updated in line with the program of works Do you have what it takes? Driving licence and access to your own vehicle (essential) A customer-focused mindset Comfortable using Microsoft Office and IT systems Strong problem-solving and complaint-handling skills Excellent verbal and written communication Reliable, punctual, and well-organised Able to prioritise, multitask, and adapt to changing deadlines Desirable qualifications but not essential: Health & Safety Awareness First Aid qualification Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more… About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we don’t just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you’re reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day

My client is a housing provider based in South London looking to recruit a Housing Support Officer to work as part of their established team. As the Housing Support Officer you will be carrying out a range of duties. some of which are but not limited to: You will be required to provide a service for the clients and ensure they are housing ready at the housing staging post and once housing ready, you will explore move on options for the clients in order to sustain meaningful accommodation and avoid being back to rough sleeping. You will support rough sleepers by ensuring that referrals are made to relevant services, in line with local objectives and targets. Responsibilities: ● To provide 1:1 support to Service Users Face to Face or via telephone communication ● Ensure that Service users are registered with local Healthcare professionals (GP, Dentist) ideally within the first 7 days of their placement commencement with the provider ● Support Service users to complete Housing Benefit and Universal Credit claims at point of placement ● Check company emails daily and respond in a reasonable timescale ● Make relevant referrals to external agencies in Support of Service user needs ● Ensure that Support plans are updated daily, and that information is accurate ● Assist Service Users to property viewings ● Attend Supervisions with your line manager ● Attend and participate in staff team meetings ● Attend Service User House meetings ● Report any property defects or damage when visiting Service Users at their abodes ● To remind Service Users of service charge payments ● Where applicable assist with evictions & sustainment procedures ● Processing licences, leases, deposit guarantees The working hours are full time, 37.5 hours per week. Working hours are mostly 9-5 but may vary as per the service requirement. Night shifts are also available for any candidates that can work during these hours. The hourly pay rate is 14.85 per hour Umbrella. there is scope for this role to be come permanent for the right candidate. This role does require a driver with access to their own car. If you have the skills and experience to match, please apply today! Please note, that we do not accomodate candidates who require sponsorship to work in the UK. You must have the right to work full time in the UK for this role. I look forward to reviewing your CV

Business Support Officer A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service. The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements. Key Responsibilities • Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service, • Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements, • Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date, • Support case management processes and produce reports when required, • Handle confidential and sensitive information professionally and in line with data protection requirements, • Work flexibly to manage competing priorities and meet deadlines, • Liaise effectively with internal departments, service users, and external stakeholders Requirements • Previous experience working within a Local Authority is essential, • Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable, • Strong administrative, organisational, and IT skills, • Excellent communication skills, both written and verbal, • Ability to work independently and use initiative in a busy office environment, • Professional, reliable, and able to manage sensitive information confidentially

We are currently recruiting for an experienced Benefits Officer to support a busy Local Authority Revenues & Benefits team. You will be responsible for the accurate assessment and processing of Housing Benefit and Council Tax Reduction claims, ensuring compliance with current legislation and delivering a high-quality service to residents. This is a fully remote position with an immediate start available. Key Responsibilities • Assess and process claims for Housing Benefit and Council Tax Reduction, • Administer Discretionary Financial Support schemes, including Homeless Prevention Grants, • Ensure all work is completed in line with relevant legislation and local policies, • Maintain accurate records and case notes on the system, • Calculate entitlements and verify supporting documentation, • Handle customer queries across multiple channels (phone, email, written correspondence), • Work to performance targets and turnaround times ✅ Requirements • Minimum 3 years’ experience assessing Housing Benefit and Council Tax Reduction claims, • Strong working knowledge of relevant Benefits legislation and procedures, • Experience using Northgate / NEC Revenues & Benefits system (essential), • Ability to manage a high-volume caseload accurately and efficiently, • Strong numerical and analytical skills, • Excellent communication skills with the ability to engage diverse customers

Are you passionate about making a real difference in people's lives? We're looking for a Homelessness Intervention and Prevention Officer to join a dedicated housing team in South London. This is an exciting opportunity to help prevent homelessness and provide sustainable housing solutions for those in need. Homelessness Intervention and Prevention Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home IT equipment provided ASAP Start Temp to Fixed‑Term Contract after 12 weeks. The FTC is set to last until October / November 2026. Please note: once the FTC commences, payment will be PAYE only, as Umbrella rates do not apply to council employment.Due to the high volume and complexity of cases, we are seeking candidates with proven, in-depth experience in homelessness prevention and housing casework. Key Responsibilities: Assess and determine homelessness applications in line with statutory legislation, including making clear and defensible Section 184 decisions. Conduct thorough enquiries to establish eligibility, priority need, intentionality, and local connection, ensuring compliance with the Housing Act 1996 and Homelessness Reduction Act 2017. Develop and implement personalised housing plans (PHPs) to prevent or relieve homelessness, using creative and practical solutions tailored to individual circumstances. Engage proactively with applicants through interviews and casework, providing accurate advice on housing options, rights, and responsibilities. Collaborate with internal teams and external agencies (e.g., social services, health professionals, landlords, and voluntary organisations) to secure sustainable housing outcomes. Negotiate effectively with landlords and housing providers to maintain tenancies and prevent eviction wherever possible. Produce high-quality written communications, including statutory decision letters and case notes, ensuring clarity, accuracy, and compliance with legal frameworks. Maintain accurate records and manage caseloads within statutory timescales, meeting performance targets and safeguarding standards. Apply problem-solving and negotiation skills to achieve positive outcomes for vulnerable individuals and families. Essential Knowledge Housing Legislation: Housing Act 1996 (Parts VI & VII) Homelessness Reduction Act 2017 Localism Act 2011 and relevant case law Statutory Duties & Decision-Making: Understanding of Section 184 decisions (eligibility, priority need, intentionality, local connection) Knowledge of prevention and relief duties and main housing duty Safeguarding & Vulnerability: Awareness of safeguarding principles for adults and children Understanding of risk factors such as domestic abuse, mental health, and exploitation Housing Options & Welfare: Familiarity with social housing, private rented sector, supported accommodation Knowledge of welfare benefits (Universal Credit, Housing Benefit, DHPs) Multi-Agency Frameworks: Ability to work within frameworks involving social services, health, probation, and voluntary agencies Essential Skills Interviewing & Assessment: Ability to conduct detailed homelessness assessments and gather evidence Decision-Making & Problem-Solving: Making defensible statutory decisions under pressure Creative solutions to prevent homelessness Communication: Outstanding written skills for statutory letters and case notes Strong verbal and listening skills for client engagement Negotiation: Skilled in negotiating with landlords and housing providers to sustain tenancies IT & Case Management: Proficiency in housing systems (e.g., Northgate, Jigsaw, Locata) and Microsoft Office Organisational Skills: Managing complex caseloads within statutory timescales Accurate record-keeping and compliance with GDPR Resilience & Empathy: Ability to handle challenging situations calmly and professionally Commitment to equality, diversity, and inclusion Additional Information You may be required to work across different locations and conduct home visits. Occasional work outside normal office hours may be necessary.If you're committed to helping people find sustainable housing solutions and want to be part of a team that makes a real impact, apply today through Adecco. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Food Safety Officer (EHORB Qualified) Temporary – Full Time (12‑Month Contract) £45.00 – £50.00 per hour (Umbrella) Surrey / South West England Vivid Resourcing is recruiting on behalf of a Surrey based Local Authority for an experienced Food Safety Officer to join their Environmental Health team on a 12-month contract. The role will require on‑site working from Council offices and inspections across the district. The Role We are seeking a motivated, competent and professional Food Safety Officer to deliver frontline food safety services across a diverse range of food businesses. You will play a key role in protecting public health by ensuring compliance with food hygiene and safety legislation. This role is predominantly inspections and compliance driven, involving advisory work, enforcement action where required, and close engagement with food business operators. Key Responsibilities • Carry out programmed and reactive food hygiene inspections of a wide range of food premises, • Assess compliance with food safety legislation and Food Hygiene Rating Scheme (FHRS) requirements, • Provide clear advice and guidance to food business operators, • Take appropriate informal and formal enforcement action, including serving hygiene improvement and prohibition notices, • Investigate food poisoning notifications and alleged breaches of food safety legislation, • Respond to service requests and complaints relating to food safety matters, • Prepare detailed inspection reports, schedules of works and legal documentation, • Support sampling programmes and outbreak investigations where required, • Maintain accurate records using the council’s environmental health systems, • Liaise with internal departments, partner organisations and external agencies, • Attend court proceedings and provide witness statements when necessary, • Contribute to wider public health and service improvement initiatives, • Demonstrate flexibility, including occasional evening or weekend working when required, • Comply with Corporate Health & Safety, Safeguarding, Equality and Data Protection policies The Experience You Will Bring • EHORB‑accredited Environmental Health degree or equivalent qualification (essential), • Registration with the Environmental Health Registration Board (EHRB) (essential), • Proven experience undertaking food hygiene inspections within a local authority, • Strong working knowledge of UK food safety legislation and enforcement procedures, • Experience using the Food Hygiene Rating Scheme, • Confidence taking proportionate enforcement action, • Strong communication, negotiation and report‑writing skills, • Ability to manage a varied caseload independently, • Full UK driving licence and access to a vehicle (desirable) Why This Role? This authority is committed to maintaining high food safety standards while supporting professional development and collaborative working. Contractors are valued for their expertise and supported to deliver high‑quality services that directly benefit local communities. If this sounds of interest, please reply to this email or contact me directly to discuss rates, availability and next steps. Kind regards, Henry

To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered.Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after

Attached to our Paris headquarters and working within our communication and marketing team, under the supervision of the Communication and Marketing Manager, we are recruiting a. Marketing and Communication Officer intern. Actively contribute to the rebranding of AEGIS as part of its integration int

The Royal Academy of Arts is currently looking to appoint a Communications Officer (CRM, Loyalty & Marketing) to join our Content, Communications & Campaigns department on a fixed term contract basis for 3 months. The Communications Officer will play a crucial role in the delivery of exceptional, au

The ideal communication officer has more than 3 years experience in cross-audience communication. As a communication officer, you will boost Ramzunā Languages’ visibility and credibility. Excellent communication skills, including social media and multimedia skills, plus strong interpersonal skill

Alternate Formats and Communication Support.

We have a rare opportunity for an IT Security Officer to join us on a permanent basis. As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects. Excellent written and verbal communication sk

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Monday - Thursday, 11:30-15:00.You will be asked to indicate which post(s) you would like to be considered for when you complet

You will be part of a team assisting Early Learning and Childcare Officers to deliver high-quality provision for Renfrewshire's youngest children including the creation of a nurturing and homely environment during the lunchtime period.

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The Senior Marketing Executive will support the day-to-day execution of the club's marketing activity, helping to maintain and elevate the club's luxury brand presence across member communications, partnerships, events and digital channels. Maintain and uphold brand guidelines across all member-faci

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We operate throughout the Greater Manchester area providing high quality and person centred care to a variety of individuals with support needs ranging from mental health, learning disabilities, complex needs and older adults with extra care requirements.Due to our wide network of care services, we

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Good written and verbal communication skills.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Temporary until 31st March 2027.Wednesday - Thursday, 10:00-15:15.We are looking for an enthusiastic Early Years Support Worker

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Strong communication and interpersonal skills.

Educated to degree level 2:1 or equivalent working experience - ideally within marketing or communications. Excellent written & oral communication skills.

Marketing Manager - Brand Partnerships & Licensing | 6-Month Contract | Global Media | £70-75k.A well-established global media business operating across multiple markets, with a collaborative team of 6 and active cross-functional work with a US West Coast team.The business is in growth mode - b