Communication officer jobs in BeckenhamCreate job alerts

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector. • Proven ability to manage supplier relationships and negotiate procurement contracts. • Strong understanding of inventory management systems and order fulfilment processes. • Knowledge of pricing strategy, forecasting, and market trend analysis. • Excellent leadership and team management skills. • Strong analytical, planning, and problem-solving abilities. • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software). • Excellent communication and customer service skills.

Position: Public Relations Officer Annual Salary: £40,000 Location: Orpington, Greater London, UK Company Overview: GLOBAL PROSPECT SAGEQUAY INTERNATIONAL GROUP LIMITED is a dynamic enterprise engaged in building project development, property management, and business support services. As an officially registered Skilled Worker Sponsor in the UK, we are committed to attracting global talent and fostering professional growth in an international environment. We are now seeking a Public Relations Officer to join our diverse team and contribute to our expanding business. Key Responsibilities: 1.Brand Image Management Develop and implement comprehensive public relations strategies to enhance the company's brand awareness and reputation across various media platforms and public channels. 2.Media & Public Affairs Coordination Build and maintain strong relationships with media outlets, industry associations, government bodies, and business partners. Handle media inquiries and assist in managing public affairs or crisis situations as needed. 3.Content Creation & Communication Draft press releases, media statements, corporate announcements, and promotional materials. Organize online and offline events to strengthen the company's presence within and beyond the industry. 4.Monitoring & Crisis Management Continuously monitor public sentiment and media coverage. Analyze potential risks and propose timely response plans to assist management in effectively handling emergent public relations issues. 5.Cross-Cultural Communication & Support Facilitate communication across multicultural and multilingual environments, supporting the company’s overseas business operations and ensuring smooth coordination with international stakeholders. We Offer: Competitive salary and benefits International career development opportunities Comprehensive training and advancement pathways Friendly and collaborative working environment

Are you an energetic and ambitious individual with a passion for sales and a creative spark for social media? We're a vibrant London-based brand looking for a dynamic individual to join our team. This is a fantastic opportunity to gain hands-on experience, connect with customers, and earn great commission in a flexible, fun environment. What You'll Be Doing: Market & Event Sales (Weekends):  * Be the face of our brand at exciting weekend markets and pop-up events across London, bringing our products to life for new customers.  * Engage enthusiastically with customers, share our unique story, and highlight our amazing products with genuine passion.  * Drive sales and meet targets, building strong connections and leaving a lasting positive impression.  * Manage transactions accurately and efficiently, ensuring a smooth customer experience.  * Help with setting up and packing down our stall, making sure everything looks perfect and inviting. Online Sales & Content Creation (2-3 days a week, flexible):  * Get creative! Help us develop and produce engaging multimedia content (photos, videos, compelling captions) for our social media channels (like Instagram and TikTok), website, and email campaigns that truly resonate with our audience.  * Brainstorm fresh ideas for content strategies that not only grab attention but also directly boost online engagement and sales.  * Support our online sales efforts, helping manage product listings, fulfil orders, and provide excellent customer service. What We're Looking For:  * A vibrant personality and a natural talent for connecting with people, with a genuine desire to represent a brand you believe in.  * Someone with a strong interest in sales, social media trends, and digital content creation – eager to learn and experiment.  * Reliable, proactive, and comfortable taking initiative, especially when working independently at events.  * Excellent communication skills and a positive, can-do attitude, even when faced with challenges.  * Fluency in Spanish is a significant plus, helping us connect with a wider audience!  * Available to work 2-3 weekdays for online tasks, plus most weekends for market events. Compensation & Perks:  * Generous 30% Commission on all sales made at weekend markets and events. Your earning potential is uncapped – the more you sell, the more you earn!  * Commission on Online Sales: Earn great commission on online sales you directly help generate through your content or outreach.  * Monthly Performance Bonus: A monthly bonus is possible based on your outstanding performance and tangible contribution to our brand's growth and sales targets.  * All Travel Expenses Covered: We'll cover your travel costs for all market and event days, so you can focus on making sales.  * Paid Lunches: Your lunch will be paid for on full working days at markets or in the office. What You'll Gain:  * Real-World Sales Mastery: Learn direct sales techniques from the ground up at busy London markets, building confidence and closing skills.  * Creative Content & Digital Marketing Expertise: Build a robust portfolio by creating engaging digital content and understanding effective online sales strategies.  * Direct Mentorship & Entrepreneurial Insight: Get guidance and insights directly from the business owner, learning what it takes to build a successful brand.  * Valuable Networking: Expand your professional network by connecting with customers, fellow vendors, and industry contacts across London's vibrant market scene.  * Genuine Impact: Your work will directly contribute to the growth of a passionate London-based brand.  * Flexible Schedule: Enjoy a work schedule that offers flexibility, allowing you to balance commitments while gaining invaluable experience.  * Potential for Growth: For an outstanding performer, this role can open doors to exciting future opportunities within our expanding business. Our Vibe: We're a small, passionate team that values creativity, initiative, and a positive attitude. We believe in supporting each other, celebrating successes, and learning from every experience. You'll be joining a friendly and dynamic environment where your ideas are valued and your contribution genuinely makes a difference. To Apply: Please send your CV and a brief message telling us why you'd be a fantastic fit for this role and what you're excited to achieve! We'd love to hear about your passion for sales, your creative ideas, and any relevant experience you have.

Legal Assistant/caseworker Part-time: Monday to Thursday – 10 am to 4 pm Salary: £22,500 to £24,999 Term: Maternity cover/potential to stay on after. Job Description We are a boutique law firm specialising in debt recovery, landlord and tenant and dispute resolution. An exciting opportunity has arisen for an experienced legal assistant/caseworker for maternity cover with potential to stay on after. You will be a friendly, hard-working, trustworthy, punctual, reliable, self-motivated, well-organised, tech-savvy, and ambitious legal assistant/caseworker to assist our firm's Principal Solicitor/Managing Director and run some undisputed cases independently. The candidate should be able to type and offer general secretarial administrative and paralegal support as and when required. The caseload will include debt recovery, landlord & tenant, and general dispute resolution. Role · Handling simple undisputed debt recovery and landlord & tenant cases under supervision. · Assisting with disputed cases as directed. · Diary & post management (including scanning incoming post, uploading to our case management system & taking post to the Post Office, handling petty cash). · Preparing pdf & hardcopy bundles and assisting to prepare for hearings/trials. · Legal research, gathering evidence, checking accuracy, checking enclosures and assisting to progress cases. · Drafting legal documents, e.g., s21/s8 notices, directions/PTR questionnaires, and cost schedules, and assisting in creating precedent workflows. · Typing dictations and collating relevant enclosures. · Assisting counsel at court hearings and trials by taking notes. · File opening, client verification & AML/POCA checks/searches. · Readying materials for trial proceedings including documents, evidence and verifying factual information. · Communicating with clients and fee earners with simple requests. Communicating with the court and opponents as instructed. · Drafting basic correspondence. · Reporting to manager/weekly meetings. · Time recording. · Working to strict deadlines. · Assisting with accounting and billing. · Monitoring and ordering stationery. · Article & blog writing. Other skills Excellent communication, administration and organisation skills. Good punctuation and grammar. Able to touch-type and good IT skills. Works well under pressure. Works well as part of a team and independently. Qualifications Maths & English GCSE or Equivalent. 2-3 A’Levels or Equivalent. Desirable Some experience in debt recovery, landlord & tenant, and dispute resolution gained within the legal industry in England and Wales and/or can demonstrate relevant qualifications achieved. Degree, minimum 2.2 or equivalent. NB: A fixed term contract for international students looking for work experience in the UK with valid work visas may also be considered.

We are looking for a reliable and organised Administrator to join our team. The successful candidate will play a key role in supporting our day-to-day operations, handling communications, managing correspondence, and keeping our records up to date. Key Responsibilities: Answering incoming phone calls and responding to enquiries in a professional manner Making outgoing calls to gather information, follow up on requests, or schedule appointments Sorting and distributing incoming post Preparing and sending outgoing mail Gathering and compiling information from various sources as needed Updating and maintaining accurate records in our internal database Supporting the wider team with general administrative tasks as required Requirements: Previous experience in an administrative or office support role (preferred) Confident and polite telephone manner Strong attention to detail and organisational skills Good written and verbal communication Comfortable using Microsoft Office (Word, Excel, Outlook) and database systems Ability to manage time effectively and prioritise workload What We Offer: A supportive and friendly working environment. Opportunities for development and training. Flexible working options available.

Role: Licenced Conveyancer Salary: £40,000 - £55,000 Location: Streatham Times: Monday to Friday 9am – 5pm (Hybrid working) Licenced Conveyancer – job role A great Licenced conveyancer opportunity has come to light and our client are a reputable name when it comes to conveyancing matters and are currently looking for conveyancing assistants to be part of their successful team. Duties · You will deal effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance · You will be responsible for chasing various documentation, ID, mortgage offers and searches · You will ensure that you and junior team members keep any third party web sites up to date in real time in line with third party requirements · You will ensure our clients and introducers of business receive the best possible service at all times to ensure we receive excellent feedback and repeat business · You will prepare the necessary documentation as required with the conveyancing process in line with our policies and procedures · You will prepare the completion packs for the accounts department, to include completion statements and invoices · You will deal with Post Exchange matters as directed by your team manager · You will be responsible for completions on the day of completion · You will ensure that you and junior team members comply with all company policies and procedures ensuring breaches do not occur, should a breach occur you will help to rectify this immediately · Any other administrative duties required to assist your team and other teams should the need arise Essential skills · At least 2 years solid experience working as a Conveyancing fee earner · Strong administrative skills gained in an office environment · Excellent attention to detail · Good telephone manner · Conversant in Microsoft office · Highly organised · Willingness to learn new skills · Experience of using a case management system · Confident in building and maintaining business relationships through excellent communication and service delivery