Communication officer jobs in RuislipCreate job alerts

🚨Sales Order Processing Officer (Part-Time, FTC) 🚨 I’m currently recruiting for a Sales Order Processing Officer to join a fantastic team based in Uxbridge on a 1-year fixed-term, part-time basis (25 hours per week). This is a great opportunity for someone with strong attention to detail and a proactive mindset who enjoys working in a fast-paced, collaborative environment. 💼 Key responsibilities include: • Managing and processing customer sales orders end-to-end, • Liaising with internal teams, suppliers, and warehouse teams, • Tracking shipments and resolving delivery or stock issues, • Preparing documentation (invoices, order confirmations, etc.), • Maintaining accurate records, reports, and databases, • Supporting audits and general operational tasks ✅ Ideal candidate: • Some experience in sales order processing or transferable experience, • Strong Excel skills and system confidence (SAP would be ideal), • Highly organised with excellent attention to detail, • Great communication and customer service skills, • Proactive and able to manage multiple priorities 📍 Uxbridge | ⏰ 25 hours per week (09:00–14:30) | Free Parking If this sounds like you, feel free to get in touch or apply directly.

Executive Assistant, Personal Assistant, Office Manager Pay: £30,000.00-£35,000.00 per year Location: Harrow Hours: 8:30am to 6:00pm, Monday to Friday, plus emergency support Job description Company Profile At Kings Oak Capital, we believe in fostering creative minds. Our purpose is to push boundaries and unlock new possibilities, enabling individuals to maximize their potential. This belief has guided us since our inception. As a values-driven organization, we are dedicated to operating ethically and sustainably while promoting a collaborative environment that empowers people from diverse backgrounds to thrive. Job Purpose We are seeking a dynamic and organized Executive Assistant and Office Manager to support our Chief Executive Officer (CEO). In this pivotal role, you will ensure the smooth and efficient operation of the office while managing administrative tasks and supporting high-level strategic initiatives. This is a permanent, full-time position based in our Harrow office (5 days per week) from 8:30am to 6:00pm, and includes ad-hoc work evenings/weekends. Job Summary This is a high-responsibility, multi-faceted role that requires exceptional organizational skills, problem-solving abilities, and adaptability. As the key operational backbone of the company, this position demands expertise in Office Management, Executive Assistance, Personal Assistance, Project Coordination, and Human Resources. The individual in this role is responsible for ensuring seamless daily operations, efficient executive support, meticulous project tracking, and strategic HR oversight. A sizable portion of this role is dedicated to Personal Assistance, requiring hands-on involvement in managing the CEO’s personal and professional affairs, including scheduling, household management, travel coordination, and financial administration. This is an around-the-clock responsibility, and the perfect candidate will be available for ad-hoc request 24/7. Beyond this, the role extends into managing company-wide policies, overseeing HR functions, maintaining office efficiency, executing high-level projects, and ensuring compliance across various domains. The scope of responsibilities is vast, covering everything from board-level support, legal and financial coordination, vendor and staff oversight, IT management, compliance enforcement, and executive decision-making assistance. This role is integral to the company’s operational success, requiring someone who can preempt challenges, drive efficiency, and ensure that both business and personal matters run flawlessly. Key Responsibilities Office Manager: • Work with the relevant team on all the office maintenance, management, and efficient running. This will include ordering regular supplies such as water, drinks and food and ensuring the office stationery as well as other items are in stock. As well as any office administration and management that needs to be done., • Meet and greet all visitors, extend hospitality, and make them comfortable, • Ensure the office and meeting room is always ready and presentable, • Answer the office phone within three rings, • Maintain a filing system on the One Drive Server for all items/areas of work., • Look after the management of the phone system and deal with the Communications Provider., • Take responsibility for all IT office related issues., • Ensure a clear desk office policy for all staff, • Manage incoming and outgoing mail with date stamping and scanning into the OneDrive system, • Ensure weekly reports are received and distributed to the board at the required and set times. This involves creating spreadsheets, extracting reports from Asana and chasing up task holders, • Ensure office policies are always adhered to, • Oversea the health, safety and compliance policies of the company and ensure health and safety is always adhered to, • Book in all maintenance and ensure fire safety and plans are up to date., • Solely responsible for the scheduling of all maintenance Executive Assistant: • Management of directors’ diaries., • Help other members of the board with ad hoc admin tasks and appointments scheduling., • Managing all vehicle insurance (MOTs / insurance / services / road tax etc.), • Take accurate and well-presented minutes in various meetings, • Attend all senior meetings and Board meetings, • Preparing agendas, meeting minutes, and follow-up action points, • Coordinating internal and external communications, • Managing confidential documents and data handling, • Handling expense reports, invoices, and budget tracking Personal Assistant: • Managing calendars, scheduling appointments, and setting reminders for Deepak and his family, • Organizing events, and personal engagements, • Manage and lodge all insurance claims, • Manage and execute all refunds and returns, • Arranging car servicing, insurance renewals, and registrations., • Booking travel, accommodations, and itineraries., • Must check in all travelling guests and provide specific parameters for their travel needs, • Managing travel visas, passports, and documentation, • Being available after work and on weekends for any ad hoc tasks., • Managing household staff, vendors, and maintenance schedules daily, • Keep an updated list of tasks on Asana for The Broadwalk and follow up daily, • Producing a weekly report for the tracking of all household staff including summarizing the Household tutors' findings and extrapolating this to future childhood development, • Always be researching potential holidays for specified dates and booking restaurants,, • Assist Director with any administrative tasks, • Purchase any online shopping items requested by Directors for household., • Always be researching potential activities for CEO's daughter, • Managing subscriptions, memberships, and renewals, • Liaising with legal, financial, and professional service providers Project Management: • Circulate meeting notes, action points, and take ownership of following up on such points., • Be the manager of Project managing software Asana., • Ensure all Actionable tasks are input into the system, described, and assigned to specific members of the team, • Associate tasks with dates and ensure such tasks are delivered by the task holder within the timeline., • Monitoring project progress and ensuring deadlines are met, • Follow up with team members when their task due dates are immanent, • Regular status meetings and updates, • Maintaining detailed documentation and records Human resources: • Set up HR practices and systems and then maintain these systems going forward. This includes all forms that need to be completed on a regular basis, all legal requirements to be done for leavers and starters as well as monthly and quarterly requirements for HR such as the completion of KPIs and other relevant HR information., • Managing the holiday and out of office system for the entire group and this will include holiday requests and ensure the right managers approve them. The system will need to be set up in such a way that team members can only apply for holiday according to the rules, such as any dependencies within the system e.g., two senior managers cannot be away at the same time etc., • All fresh staff onboarding and exiting, • Set up Contracts for fresh staff, • Manage and maintain the overseas sponsorship license processes., • Maintain Connect Teams and all associate software. Use it as a team management tool for updates and rewards for the team., • Monthly HR report to be circulated, • Daily attendance tracker to be upheld and circulated Personal Profile We are looking for someone with the following qualifications and traits: Experience: • Proven experience as an Office Manager supporting senior management., • Background in property development or construction is advantageous. Skills: • Strong organizational skills with the ability to multitask and prioritize effectively., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)., • Familiarity with virtual meeting tools (e.g., MS Teams, Zoom). Attributes: • Professional, flexible, and calm under pressure., • High level of integrity, confidentiality, and attention to detail., • A team player with a proactive and solutions-oriented approach., • Other notes: Why Join Kings Oak Capital? We are an equal opportunities employer, committed to creating an inclusive workplace. At Kings Oak Capital, we hire based on skills and experience, ensuring all applicants are treated equally. If you are an organized, professional individual looking for a role where you can make a real impact, we would love to hear from you! Benefits and perks: • Competitive Salary: Up to £35,000 pa (depending on experience), • Company Pension, • Performance-Based Bonus, • On Site parking, • Opportunity to be part of a growing company's success

Trainee Resident Liaison Officer / Customer Care Officer Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in North West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades, • Liaise with site management staff to enable the flow of information between all parties, • Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues, • Previous customer xrnqpay service experience, • Excellent organisational skills, • Excellent communication skills, • Ability to work to tight deadlines, • Ability to work remotely as well as part of a team, • Professional attitude and approach to work, • Ability to competently operate MS office (Word & Excel), • Current and Valid UK driving license

Assistant Chief Officer- Resources (Section 151 Officer) • Opportunity to lead strategic finance, resources and organisational development Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. The role of Assistant Chief Officer - Resources (Section 151 officer) is to provide robust financial stewardship, statutory compliance, and the effective alignment of resources to support high quality policing across Hertfordshire. As a member of the Executive Team, the Assistant Chief Officer - Resources shapes long-term strategy, provides expert financial leadership, and oversees a wide portfolio including Finance, Estates, Fleet, Procurement, Insurance, Health & Safety, Strategic Risk, and Workforce Development. • Statutory Section 151 Officer for the Chief Constable and the Office of the Police and Crime Commissioner for Hertfordshire, ensuring full legislative compliance for both entities., • Lead medium and long-term financial planning, budget management, reporting and risk-based decision making., • Oversee estates strategy, capital programme and key support services., • Drive innovation, efficiencies, and continuous improvement., • Collaborate across the Bedfordshire-Cambridgeshire-Hertfordshire alliance and represent the Force regionally and nationally.The Successful Applicant, • A professional accountancy qualification (from a CCAB body or CIMA)., • Significant executive level public sector finance experience., • Leadership experience in complex, changing, operational environments., • Excellent communication and influencing skills., • Experience beyond finance in wider resource and organisational leadership., • Experience of high value commercial negotiations., • A UK driving licence is required; some out of hours work may be necessary.What's on Offer, • Salary circa £140,000 p.a. plus a car allowance of £10,557 p.a., • LGPS pension., • Generous leave and agile working (subject to operational need)., • Vetting and medical clearance will be required. xrnqpay, • This is a politically restricted post.

We are seeking a proactive and compassionate Temporary Accommodation Officer to join our Housing team. You will play a key role in supporting residents in temporary accommodation, ensuring their needs are met, tenancies are maintained, and housing challenges are resolved efficiently. This is a hands-on role that requires excellent communication, problem-solving, and organisational skills.Key Responsibilities • Manage and maintain temporary accommodation placements for residents., • Conduct regular property visits and tenancy checks to ensure compliance and safety., • Support residents to sustain tenancies and provide guidance on housing options., • Respond to housing enquiries, complaints, and urgent issues promptly., • Liaise with internal teams and external agencies to resolve tenancy matters., • Assist with tenancy verification, occupancy checks, and compliance with housing policies., • Contribute to safeguarding and risk management processes as required.Person Specification, • Experience in housing, temporary accommodation, or tenancy management., • Understanding of housing legislation, policies, and safeguarding practices., • Excellent communication and interpersonal skills to work with diverse residents., • Strong organisational skills with the ability to manage multiple priorities., • Able to make sound decisions and work independently as we...

Student Liaison Officer Location: North West London Hours: Full or Part Time AvailablePay: £15 to £17 per hour Are you passionate about supporting young people to succeed? We’re looking for a proactive and motivated Student Liaison Officer to join our clients Student Services team. In this vital role, you’ll help improve attendance, behaviour and overall engagement for learners aged 16–18, working closely with curriculum staff, parents/carers and support teams to ensure every student has the best chance to thrive. What you’ll do: • Support and monitor learner attendance, punctuality and behaviour, • Provide 1:1 and small-group pastoral support, • Build strong relationships with learners to promote wellbeing and positive engagement, • Work collaboratively with staff and parents to help students stay on track, • Experience working with young people aged 16–19, • Excellent communication and mentoring skills, • Confident using IT systems for recording and tracking, • Positive, resilient and able to think on your feet

* * SALARY: From £69,300 up to £86,625pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent 35 hours CLOSING DATE: 30/04/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We're looking for a Data Protection Officer to lead, guide and oversee all aspects of data protection within our organisation. The purpose of this role is to ensure we handle personal data responsibly, lawfully and transparently, while supporting the business to operate compliantly in line with regulatory expectations. This high‑impact, compliance‑focused and specialist role will be instrumental in delivering robust data governance, strengthening organisational accountability, reducing risk exposure and enabling safe, ethical use of data across the business. The Data Protection Officer will provide expert advice, independent oversight and constructive challenge to ensure we meet our legal obligations, uphold the rights of individuals, and maintain the trust of our customers, colleagues and partners. What you’ll be doing: • You 'll lead our approach to data protection compliance, ensuring all VWFS entities operate in line with UK Data Protection Laws, including the Data Protection Act, UK GDPR, relevant FCA requirements, ICO guidance and internal VW Group policies., • Act as the primary data protection advisor on major business and departmental projects, providing expert guidance that supports safe, compliant and customer‑centric outcomes., • Serve as the dedicated point of contact on UK data protection matters for VWFS entities, VW AG, VWG UK, VWFS AG, VW Bank GmbH and their Legal and Compliance teams, as well as for the Information Commissioner’s Office when required., • You'll monitor and interpret changes in data protection regulation, ensuring VWFS remains informed, prepared and able to influence regulatory discussions where appropriate., • Prioritise data protection activities across the team, focusing resources on the areas presenting the greatest risk and ensuring a proactive, risk‑based approach to compliance., • Determine and maintain the tools, frameworks and information needed for effective monitoring of data protection compliance, including oversight of records of processing activities., • Build and maintain a comprehensive register of processing activities, working collaboratively with business functions to ensure accurate, up‑to‑date information relating to personal data use., • Develop, implement and maintain robust data protection policies and procedures, ensuring they are understood, embedded and consistently followed across VWFS. You’ll be a knowledgeable and solutions‑focused data protection professional, able to balance regulatory expectations with practical business needs. You’ll have a passion for driving high standards of data governance, a focus on enabling the business to operate safely and compliantly, and have a delivery mindset that ensures meaningful and sustained improvements in how we manage personal data. Essential experience & skills: • You'll have a demonstrable level of expertise in data protection, aligned to the sensitivity, complexity and volume of personal data processed within VWFS., • Strong planning and organisational skills, with the ability to anticipate needs, think ahead and establish efficient, well‑structured plans for yourself and others., • You have excellent communication and influencing skills, able to present clear, well‑reasoned arguments and adapt your approach to achieve understanding, agreement or behaviour change., • The ability to build effective working relationships across a wide range of stakeholders, working collaboratively as part of cross‑functional teams and large‑scale projects., • Experience providing practical, business‑focused advice on how regulation and legislation operate in real‑world scenarios., • You'll need significant knowledge of national and European data protection laws and practices, including their implications for the automotive and automotive finance sectors., • A solid understanding of data processing activities, information systems, data security considerations and the specific data protection needs of VWFS., • Experience managing a varied and demanding workload, often to tight deadlines, while maintaining accuracy and attention to detail. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

Join a well-established Housing Association in a rewarding Complaints Handler role where you will play a vital part in improving the customer experience and ensuring residents feel heard, supported and informed. This Complaints Handler position offers the opportunity to work within a busy housing environment, helping to investigate and resolve complaints while ensuring services continue to improve for residents. The role is offered on an initial 68 week temporary contract, with the potential to extend depending on service demand. Youll be working closely with the Customers & Communities and Operations teams, acting as a key point of contact for residents and ensuring complaints are managed effectively, fairly and within policy timescales. This is a fantastic opportunity for someone who values excellent customer service, clear communication and delivering positive outcomes for residents. Wed love to hear from anyone with experience as a Complaints Handler, Customer Resolution Officer, Customer Experience Officer, Housing Officer, or Resident Liaison Officer, particularly if you have worked in social housing, property services or another customer-focused environment. As a Complaints Handler, you will be: Investigating and managing customer complaints in line with organisational policies and service standards Acting as the main point of contact for residents, ensuring they are kept informed throughout t...

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose The Value Stream Lead is responsible for leading the shaping, planning & delivery (strategic / complex change & continuous improvement of products) within a designated value stream over a rolling 18 - 24-month roadmap. This role is pivotal in translating business strategy into actionable delivery plans, requires excellent problem-solving capability, strategic storytelling and the ability to manage multiple complex deliveries in parallel. Operating at the intersection of business, technology and change, the Value Stream Lead acts as a key liaison with the Exec Sponsor & their leadership team to drive the vision, strategy, and outcomes whilst championing user needs. They are responsible for a multi-disciplined value stream aligned delivery team and ensuring that product roadmaps and delivery priorities are aligned with strategic objectives and that all parties are kept informed of progress, risks, and opportunities. This role ensures that delivery outcomes are validated and effectively shaped to deliver maximum value, aligning with organisational strategy and agile principles Key Duties • Develop and communicate a clear vision and strategy aligned to value stream objectives, key results and customer needs., • Own and manage the value streams rolling roadmap, prioritising outcomes based on alignment to OKRs, value, risk, and feedback., • Build strong senior relationships with stakeholders, ensuring alignment and managing expectations, • Lead & oversee change delivery to deliver product increments, remove impediments, and ensure high-quality outcomes., • Define and track key metrics aligned to the Value Stream OKRS, using data and feedback to drive continuous improvement., • Identify, assess, and manage risks and issues impacting delivery., • Support and develop value stream team members., • Deep expertise in product management within a digital environment., • Strong stakeholder management and influencing skills, particularly at senior leadership level., • Proven ability to prioritise and sequence complex portfolios of work to deliver business value and deliver complex outcomes that meet strategic ambition., • Excellent communication, facilitation, and negotiation skills., • Experience working in Agile and/or stream-aligned team structures., • Experience collaborating with business change management functions to ensure successful adoption of new products and processes., • Customer focussed and commercial aware. Desirable:, • Experience in financial services or regulated environments., • Familiarity with Team Topologies or similar organisational models. Qualifications, • Project Management/Product Management/Agile Management Qualifications JBRP1_UKTJ

Role: Senior Planning Officer Location: London Borough of Harrow, Harrow, Middlesex, HA3 8NT Payrate: £36-£39 per hour (Umbrella) The London Borough of Harrow is seeking an experienced Senior Planning Officer to join their Development Management team. This is an excellent opportunity for a skilled planner to take on a varied caseload and contribute to high quality planning outcomes across the borough. Key Responsibilities: • Managing a diverse caseload of planning applications, including complex and major developments, • Preparing detailed reports, recommendations, and presenting at committee where required, • Providing professional planning advice to applicants, stakeholders, and internal teams, • Ensuring all work complies with relevant legislation, policies, and deadlinesRequirements:, • Proven experience in Development Management within a UK local authority, • Strong understanding of planning legislation and policy, • Ability to manage complex cases independently JBRP1_UKTJ

Revenues Officer Wallfields, Pegs Lane, Hertford, Hertfordshire, SG13 8EQ Contract Type: Permanent Contract Details: Full-time permanent position. Partial remote working available with rota-based office days on passing probation and training. Salary: £31,751 to £35,163 (inclusive of local weighting) Working Hours: 37 Job Category: Revenue and Benefits Job Introduction Are you a focused, enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through determining liability, applying discounts and exemptions, and taking relevant recovery action alongside the day-to-day administration of all accounts. What will you be doing? Some key responsibilities include: - To support the shared service managers in all aspects of the shared services functions and operations. - To ensure a full working knowledge of relevant legislation and IT applications to enable the efficient carrying out of the duties attached to the post. - To answer and deal with telephone, written, or face-to-face enquiries from customers and stakeholders, as appropriate, providing explanations and clarification of decisions and actions taken and general advice and guidance relating to legislation, policy and procedures. - To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. - To identify and award council tax discounts and exemptions where appropriate. - To actively encourage the take-up of available benefits, allowances, and discounts. - To set up Direct Debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. - To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. - To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. - To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. - To identify possible irregularities in benefit claims, discounts, and exemptions, and refer these cases to the Fraud Team. - To assist with the development and implementation of new working methods and systems. - To maintain an up-to-date awareness of other welfare benefits and refer cases to Visiting Officers and Welfare and Money Advice agencies as appropriate. About you As an ideal candidate, you will have: - Numeracy skills, including the ability to manipulate numerical data. - Excellent verbal and written communication skills, with a strong customer focus. - Experience in a similar environment. - The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. - Knowledge of Windows-based Office packages. - The ability to work as part of a team, willing to assist others, but also take responsibility for own work as required. - The ability to prioritise and work accurately to targets and deadlines. - Good word processing and IT skills, including an ability to use online computer systems to interrogate and update data. - Self-motivated, enthusiastic, and able to deal with a heavy and varied workload. - The ability to deal with difficult situations. - The ability to maintain concentration in a busy environment. - The ability to work methodically, accurately and thoroughly, paying close attention to detail. - The ability to remain calm and focused under pressure. - The ability to prioritise and work accurately to targets and deadlines. - The ability to learn, all legislation and guidance appropriate to the post. - A commitment to developing customer service skills for dealing with members of the public, face-to-face, or via phone, email or letter. What can we offer you? - Opportunities for growth and cross-department working, learning new skills and service areas - 26-29 days' annual leave rising to 34 days with 5 years' local government service - Usage of our e-fleet during business hours for business-related visits - Employee well-being programme - Employee events group - Regular opportunities to socialise with other teams within the council - Flexible working arrangements, including flexi-time - Up to 50% working from home for eligible posts - Free parking in our offices and select council-owned car parks during business hours - Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP) - Local Government pension scheme - Discounts at council-owned leisure centres - Opportunity to network with colleagues across councils in Hertfordshire and the East of England - Professional environment where your career path really matters, and your development is supported by the organisation How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager, or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight Interviews will be held the week of 27.04.2026-01.05.2026 We, as a council, are ambitious. To find out more about our ambitions and what its like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website. TPBN1_UKTJ

A leading education recruitment agency in Harrow is looking for a Senior Compliance Officer and Administration.The role involves developing recruitment strategies, guiding candidates in the application process, and maintaining candidate databases.Strong communication skills and experience with educa

A leading air conditioning company based in Uxbridge is seeking a Sales Order Processing Officer on a part-time basis for a one-year fixed term contract. There will be emphasis on proper documentation and communication with stakeholders to ensure timely shipment and resolution of queries.

A leading higher education provider in the UK seeks an Enrollment Outreach Officer to attract prospective students through effective communication and sales strategies. The role involves managing enrollment processes and providing exceptional customer service.

I am looking for a proactive and customer-focused individual to join a team as a Customer Resolutions Officer. This role plays a key part in ensuring customers receive excellent service and clear communication, particularly when resolving service issues, complaints, and operational enquiries. The Customer Resolutions Officer acts as a central point of contact between customers and operational teams, ensuring feedback, complaints, and service issues are handled efficiently and professionally. The role involves coordinating responses, monitoring customer satisfaction, supporting operational teams, and ensuring customers are kept informed about service updates and repair works. Key Duties Act as an advocate for customers and promote high standards of customer service. Communicate proactively with customers about service issues, defects, or delays through phone, email, text, letters, or digital channels. Log, track, and manage customer feedback and complaints, ensuring they are resolved within required timescales. Monitor and report on customer satisfaction across service areas. Support customers with enquiries related to repairs, improvement works, and property alterations. Coordinate with internal teams and planners to arrange repair works and raise work orders. Visit customers in their homes where necessary to resolve issues or support service delivery. Assist with more complex enquiries such as damp issues, adaptations, or repair concerns. Promote online customer services and digital engagement. Maintain accurate customer records and complete resident data surveys. Provide administrative support to operational teams and assist with service improvement initiatives

Job Title: Resident Liaison Officer Location: West London (must be able to travel across the region) Salary: Up to £38,000 (depending on experience) Package: Company vehicle or car allowance + fuel card Overview We are currently recruiting for an experienced and customer-focused Resident Liaison Officer to join a growing team delivering works across West London. This is a key role acting as the main point of contact between residents, site teams, and stakeholders, ensuring projects run smoothly while maintaining excellent customer satisfaction. Key Responsibilities Act as the primary liaison between residents and operational teams during planned works Build and maintain positive relationships with residents, addressing concerns promptly and professionally Clearly communicate project timelines, scope of works, and any disruptions Organise and attend resident meetings, consultations, and drop-in sessions Manage and resolve complaints, ensuring they are handled efficiently and sensitively Keep accurate records of all resident interactions and feedback Work closely with site managers and contractors to ensure minimal disruption to residents Support vulnerable residents, ensuring additional care and consideration is provided where required Assist with access arrangements and ensure residents are kept informed throughout all stages of workRequirements Previous experience in a Resident Liaison Officer or similar customer-facing role (ideally within housing, construction, or property services) Strong communication and interpersonal skills Ability to manage difficult conversations and resolve issues effectively Highly organised with good attention to detail Full UK driving licence and ability to travel across West London Empathetic, approachable, and professional mannerWhat's on Offer Competitive salary up to £38,000 depending on experience Choice of company vehicle or car allowance Fuel card provided Opportunity to work on a variety of projects across West London Supportive and collaborative working environmentThis is an excellent opportunity for someone who is passionate about delivering high-quality customer service and making a real difference within local communities

Our Client, a Family-Owned Business, Located Close to Watford, is Seeking to Recruit an HR Officer, Initially, on a Part-Time Basis, (5 Days/22 Hours P/W), Assume Responsibility for Independently Managing the Full Employee Lifecycle, Ensuring Effective Recruitment, Onboarding, Compliance, Documentation, and HR Systems The HR Officer will Report to the Chief Operating Officer, (COO), and will Maintain a Structured and Compliant Stand-Alone HR Function, Supporting Managers and Employees, and Lead Cost-Effective Recruitment ROLE * Recruitment and Onboarding * HR Administration and Human Resource Information System, (HRIS) * Policy and Compliance * Performance Management * Training and Development * Employee Relations Support * Continuous Improvement and Best Practice REQUIRED * Qualification in Human Resources * Previous Experience in an HR Administration or HR Officer Position * Experience of Working in a Manufacturing Environment * Strong Understanding of Employment Law and HR Best Practice * Experience Using HRIS Systems * Strong Organisational and Documentation Skills * Ability to Handle Confidential Information with Discretion * Detail-Oriented and Highly Organised * Professional and Approachable * Proactive and Solution-Focused * Strong Communication Skills, Written and Spoken

Housing Officer Location: Brent Job Type: Full-time temp until March 2027 Rate of pay: £22.41 PAYE or £29.51 Umbrella per hour We are seeking a Housing Officer to oversee a portfolio of housing, ensuring high-quality tenancy management, maximising tenant satisfaction, and maintaining compliance with all statutory and regulatory requirements. This role is pivotal in managing the tenant journey from let to re-let, ensuring tenants live in safe, suitable, and affordable homes. Day-to-Day Responsibilities: Manage all aspects of the tenancy lifecycle, ensuring a high level of service and tenant engagement. Handle complex cases with a proactive and commercial approach to deliver successful outcomes. Maintain up-to-date and accurate resident records and data, ensuring all interactions are recorded Act as the primary contact for the landlord, maintaining strong relationships with tenants and stakeholders. Lead on estate walkabouts, community meetings, and action plans, ensuring high standards and timely completion of works. Promote digital inclusion, assisting tenants in using online platforms for rent payments and service requests. Support tenants in financial management, ensuring access to benefits and services to meet their rental obligations. Conduct regular health and safety inspections, focusing on compliance and tenant safety. Manage legal processes related to tenancy enforcement and represent the landlord in court cases as necessary. Develop a deep understanding of tenant support needs, linking them to appropriate services. Manage anti-social behaviour and other community issues effectively, using a trauma-informed approach.Required Skills & Qualifications: Proven experience in housing or tenancy management. Strong understanding of housing laws and tenant rights. Excellent communication and interpersonal skills. Ability to work independently with a high degree of autonomy. Proficient in using IT and communication systems for mobile working. Experience in handling legal aspects of tenancy and property management.To apply for the Housing Officer position, please submit your CV detailing your relevant experience in this role

Debt Recovery Officer Hourly rate: £18.65 PAYE or £24.65 Umbrella Location: Wembley Job Type: Temporary full time (1-2 days per week in office) Contract End Date: Wednesday, 23rd September 2026We are seeking a dedicated Debt Recovery Officer. This role involves the recovery and enforcement of various debts including Council Tax, Parking and Road Traffic, Housing Benefit Overpayments, Adult Social Care, and Sundry Debt. The successful candidate will ensure efficient and ethical debt recovery in line with legislation and local policies. Day-to-day of the role: Utilise a variety of debt recovery techniques to successfully recover all debts, balancing sensitivity towards clients' financial constraints with the financial interests of the council. Take ownership of debt cases from initiation to conclusion, including making arrangements, pursuing payments, and navigating through the debt recovery process. Produce, interpret, and maintain reports and spreadsheets to meet individual, team, and council-wide statistics. Act as the first point of contact within the recovery and enforcement team, handling all forms of communication professionally. Continuously monitor cases, follow up on defaulted arrangements, and locate absconded debtors. Maintain accurate and comprehensive records related to customer accounts and interactions. Build and maintain positive relationships with all internal and external stakeholders to achieve the council's overall debt strategy. Provide timely responses to correspondence and enquiries, focusing on expedient debt collection.Required Skills & Qualifications: Excellent verbal and written communication skills. Strong numerical, analytical, problem-solving, and decision-making skills. Proven experience in customer-focused roles, dealing with enquiries, transactions, and complaints. Experience in negotiation and influencing within a diverse, demanding, and challenging environment. Familiarity with revenue and debt enforcement or similar environments. Competency in using standard MS Office packages and adapting recovery processes to meet service needs. Ability to work independently and as part of a team, managing conflicting priorities under pressure to meet service objectives. Commitment to Equal Opportunities Policies in delivering front-line services.To apply for the Debt Recovery Officer position, please submit your CV detailing your relevant experience

Student Services Officer - Secondary School - Hillingdon - September 2026 Start - Full-Time Are you organised, proactive, and passionate about supporting students and staff in a busy school environment? Do you want to play a key role in ensuring the smooth day-to-day running of a secondary school? Tradewind Recruitment is working with a well-regarded secondary school in Hillingdon seeking a Student Services Officer with First Aid qualifications to join their team from September 2026 on a full-time, long-term basis. This is a fantastic opportunity to work at the heart of the school, supporting both students and staff while helping to maintain a safe, welcoming, and efficient environment. Student Services Officer - Role Overview As a Student Services Officer, you will be central to the daily operations of the school, ensuring that students, staff, and visitors are supported effectively. Your responsibilities will include: Acting as the first point of contact for students, parents, and staff Managing attendance records and monitoring student punctuality Supporting safeguarding and pastoral processes, including liaising with key staff Maintaining accurate student records and filing systems Assisting with administrative tasks such as scheduling appointments and communications Supporting student welfare and guiding students to appropriate support services Coordinating reception duties and creating a welcoming front-of-house environment Providing first aid when required (First Aid certification essential) Working closely with pastoral and administrative teams to ensure smooth operations Requirements Current First Aid qualification (essential) Previous experience in an administrative or student support role (desirable but not essential) Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to work both independently and collaboratively Professional, approachable, and calm under pressure Ability to handle confidential information with discretion Enhanced DBS on the Update Service (or willingness to apply) What's on Offer A supportive and well-resourced secondary school in Hillingdon Full-time role: Monday to Friday, term-time only A key position at the centre of school operations Ongoing training and professional development opportunities Potential for a long-term or permanent position How to Apply If you are organised, proactive, First Aid trained, and ready to make a real difference in a secondary school setting from September 2026, we would love to hear from you. For more information, please contact Elizabeth Topley at or call (phone number removed) (option 3)

Compliance and Maintenance Officer £40,907 - £45,120 per annum About Watford Borough Council Watford is an urban borough in South West Hertfordshire. The borough has excellent transport links with mainline rail connections to London. Watford is the centre of a sub-region serving around 500,000 people living within a 20-minute travelling time catchment. As part of the London commuter belt, Watford is strongly influenced by London, which brings the benefits of a buoyant economy. At a glance • £1.4bn local investment happening – mix of public and private funding - 5 major development and regeneration projects happening - 3,500 registered businesses - Higher than average working age population - Skilled workforce - Affordable local housing market - Home to many major international head offices The role We are recruiting a Compliance & Maintenance Officer to support the Council’s corporate buildings, including the new Town Hall & Innovation Hub and the Watford Colosseum. The role focuses on providing client-side assurance that statutory compliance and maintenance responsibilities are being met across these sites, as well as across a wider portfolio of community and investment assets. You will: • Monitor statutory compliance across multiple council-owned properties - Review certification, inspection reports and maintenance records - Identify risks, gaps or overdue actions and ensure they are addressed - Work with tenants and operators to confirm compliance with lease and statutory obligations - Track remedial actions through to completion and maintain clear audit records You will also support maintenance co-ordination, including reviewing planned maintenance, logging issues, and overseeing contractors delivering repairs and small works. The role involves regular liaison with building operators, tenants, contractors and internal teams to ensure responsibilities are understood and delivered. What we are looking for: We are looking for someone with relevant experience in facilities management, property or compliance. You will have: • Knowledge of statutory building compliance and health & safety requirements - Experience reviewing compliance information and managing follow-up actions - Experience working with contractors, tenants or site operators - Good organisational skills and the ability to manage multiple priorities - Clear communication skills and the ability to provide appropriate challenge - Experience with CAFM systems and working across multiple sites is desirable Closing Date: 17 April 2026 For an informal discussion, please contact Danielle Negrello, Customer and Workplace Lead. A Basic Disclosure check will be carried out for this post. At Watford Borough Council, we consider equality issues alongside other factors when making decisions as an employer of choice. We are committed to ensuring that we have effective policies, strategies, procedures, and processes and that we encourage behaviour which promotes equality, encourages diversity, and contributes to an inclusive organisational culture

We are seeking a proactive and compassionate Temporary Accommodation Officer to join our Housing team. You will play a key role in supporting residents in temporary accommodation, ensuring their needs are met, tenancies are maintained, and housing challenges are resolved efficiently. This is a hands-on role that requires excellent communication, problem-solving, and organisational skills. Key Responsibilities Manage and maintain temporary accommodation placements for residents. Conduct regular property visits and tenancy checks to ensure compliance and safety. Support residents to sustain tenancies and provide guidance on housing options. Respond to housing enquiries, complaints, and urgent issues promptly. Liaise with internal teams and external agencies to resolve tenancy matters. Assist with tenancy verification, occupancy checks, and compliance with housing policies. Contribute to safeguarding and risk management processes as required.Person Specification Experience in housing, temporary accommodation, or tenancy management. Understanding of housing legislation, policies, and safeguarding practices. Excellent communication and interpersonal skills to work with diverse residents. Strong organisational skills with the ability to manage multiple priorities. Able to make sound decisions and work independently as well as part of a team. Experience in resolving tenancy disputes or managing sensitive situations is desirable

Job Title: Functional Skills Maths Tutor Location: Watford Contract Type: Permanent 37.5 hours per week Salary: £25,000 – £34,000 About Our Client: Our client is dedicated to creating opportunities for young people to learn, achieve, and progress. They have continued to deliver programmes that support individuals in developing skills, building confidence, and reaching their goals. They pride themselves on being an ethical, inclusive, and supportive organisation. Their team works collaboratively to help learners recognise their aspirations and achieve positive outcomes. They are also proud to be a Disability Confident committed employer, dedicated to promoting equality and inclusion in the workplace. The Role: Our client is seeking an experienced and passionate Functional Skills Maths Tutor to deliver high-quality teaching to learners with Special Educational Needs and Disabilities (SEND).Including: Global developmental delay, Down syndrome, Dyslexia, Autism, ADHD, Severe learning difficulties and Social communication challenges. Learners may work at a slower pace and often require additional support with communication, behaviour management and emotional regulation. The Functional Skills Maths Tutor role involves delivering Functional Skills Maths from Entry Level 1–3 and Levels 1–2 in small group settings of up to 12 learners. It requires patience, flexibility, creativity and strong classroom management skills to support learners with diverse needs. Key Responsibilities: The Functional Skills Maths Tutor will be responsible for planning, delivering and assessing Functional Skills Maths provision, ensuring lessons are engaging, differentiated and aligned with learner needs. Person Specification • Strong classroom management skills, • Experience supporting SEND learners, • Patience, empathy and adaptability, • Ability to deliver creative and engaging lessons, • Commitment to continuous professional development Teaching & Learning • Plan and deliver Functional Skills Maths Entry Level 1–3 and Levels 1–2., • Develop schemes of work that meet curriculum and delivery standards., • Design creative and engaging lesson plans and group activities., • Deliver structured teaching sessions with clear learning objectives., • Differentiate teaching approaches to meet individual learner needs. Assessment & Progress Monitoring • Conduct diagnostic assessments to evaluate learner ability., • Carry out initial and ongoing assessments to monitor progress., • Prepare learners for Functional Skills examinations., • Maintain accurate records of learner progress and achievement. Quality Assurance • Work collaboratively with the Quality Assurance Team to maintain high teaching standards., • Participate in standardisation meetings and quality reviews., • Maintain professional development in line with Functional Skills delivery requirements. Administration • Lesson planning, • Progress tracking, • Assessment recording, • Feedback documentation Additional Duties • Undertake other duties appropriate to the role and level of experience as required., • Essential Qualifications, • AET, Cert Ed, PGCE or equivalent teaching qualification, • Maths Grade C/4 or above or Functional Skills Level 2, • Assessor Qualification, • Experience teaching learners with varied abilities and learning needs, • Experience working with learners who present learning differences Desirable Qualifications & Knowledge • SEN-related qualification, • Knowledge or experience working with Education Health and Care Plans (EHCPs) Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

I am seeking a proactive and community-focused Housing Relations Officer to join a busy Customer Services team. You will act as a key link between the organisation, residents, and external stakeholders supporting engagement initiatives, strengthening partnerships, and ensuring residents have a strong voice in shaping services and communities. Key Responsibilities Act as a main point of contact for residents, community groups, and key stakeholders Build and maintain strong relationships with local organisations, partners, and elected representatives Support and promote resident involvement, including engagement activities, scrutiny, and co-regulation Provide guidance and support to community groups on governance, funding, and development opportunities Promote community initiatives and ensure residents are informed about key services and developments Deliver digital inclusion initiatives, supporting residents to overcome barriers to access Support the delivery of community programmes, including funding initiatives and neighbourhood plans Monitor and evaluate engagement activities, capturing data to measure impact and outcomes Ensure compliance with health & safety, equality, and regulatory requirements Attend occasional evening and weekend meetings where required About You Experience in community engagement, housing, or a similar customer-focused role Strong communication and relationship-building skills Experience working with residents, stakeholders, or community groups Ability to manage multiple priorities in a fast-paced environment Confident using IT systems and recording/reporting data A proactive and solutions-focused approach

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in Hertfordshire. What the Job Will Be Doing • Manage tenancies effectively, assessing household needs and signposting residents to appropriate support., • Review tenant circumstances regularly and advise on suitable future housing options., • Oversee mixed‑tenure patches, ensuring compliance with policies for leaseholders, shared owners and managing agents., • Represent the organisation at court and external meetings, acting as a key liaison with community stakeholders and resident groups., • Prepare and present court documentation to support legal action when required., • Work collaboratively across teams to deliver a seamless, customer‑focused housing service., • Reduce rent and service‑charge arrears through proactive income management., • Manage antisocial behaviour cases and tenancy/lease breaches, working with internal and external partners., • Monitor estate services, carry out regular estate and fire safety inspections, and ensure repairs or issues are resolved promptly., • Support void management to ensure properties are re‑let quickly and safely., • Lead on safeguarding signposting, tenancy reviews, fraud prevention audits, and manage mutual exchanges, assignments, and successions., • Participate in duty rota and emergency response, support councillor enquiries, and monitor CCTV to address ASB, fly‑tipping and related issues. What You Will Need • Excellent negotiation and influencing skills, • Excellent communication skills, both written and verbal, • Excellent time management and organisational skills, • Excellent IT skills with the ability to use Housing Management software, • Ability to input data into systems accurately, • Proven debt management experience, • Experience of dealing with people in difficult, often stressful, situations, • Experience of tenancy and neighbourhood management, • Knowledge of relevant Housing legislation, • Due to the nature of the role, you will need to have a full driving licence and access to a car with business insurance

Role Overview We are seeking an experienced and highly organised Business Support Officer to support the delivery of a large General Build contract for Islington Council, with potential involvement in similar contracts in the future. The successful candidate will play a key role in coordinating repairs, planning and scheduling works for trade operatives, and ensuring the smooth day to day running of contract support functions. Key Responsibilities * Plan, schedule, and coordinate repairs and maintenance jobs for trade operatives * Allocate work efficiently to ensure productivity targets and deadlines are met * Monitor job progress and update systems accordingly * Act as a central point of contact for operatives, supervisors, and internal teams * Liaise with clients, including local authority representatives, where required * Ensure all works are logged, tracked, and completed in line with service level agreements * Maintain accurate records and ensure data integrity across systems * Support the wider contract team with administrative and operational tasks * Assist in resolving scheduling conflicts and responding to urgent or emergency repairs Key Requirements * Previous experience in a Business Support, Scheduling, or Coordination role * Strong background in social housing and/or facilities management (FM) contracts * Proven experience in repairs planning and scheduling for trade operatives * Good understanding of responsive maintenance and property services * Experience working on local authority contracts is highly desirable Skills and Competencies * Proficient in IT systems and Microsoft Office packages * Working knowledge of housing management systems, particularly Oneserve, is highly desirable * Strong organisational and time management skills * Ability to work in a fast-paced environment and manage multiple tasks * Excellent communication skills, both written and verbal * Problem-solving mindset with the ability to prioritise effectively * High level of accuracy and attention to detail Additional Information * This is a fully office-based role * The position supports a key contract and requires reliability and flexibility * Opportunity to support additional contracts as the business grows What We Offer * A supportive and collaborative working environment * Opportunities for development and progression * The chance to work on high-profile local authority contracts

Resident Liaison Officer – West & North London Uxbridge (covering West & North London) Our client is a well-established construction and refurbishment contractor delivering projects across London. Due to continued growth, they are seeking a Resident Liaison Officer to support projects across West and North London. The Role As Resident Liaison Officer, you will act as the key point of contact between site teams and residents, ensuring clear communication throughout the construction process and maintaining positive relationships with the local community. Key Responsibilities: • Acting as the main point of contact for residents during construction works • Communicating project timelines, updates and potential disruptions • Organising and attending resident meetings and consultations • Managing complaints and resolving issues in a professional manner • Working closely with site teams to ensure smooth project delivery • Providing regular updates and reports to management Requirements: •Previous experience as a Resident Liaison Officer or similar customer-facing role within construction or housing • Strong communication and interpersonal skills • Ability to build positive relationships with residents and stakeholders • Organised and able to manage multiple priorities • Full UK driving licence preferred

Social Value & Section 106 Liaison Officer Permanent Based in West London Hybrid Working £45-55K based on experience. The Social Value & S106 Liaison Officer will play a key role in ensuring these commitments are achieved by working collaboratively with site teams, supply chain partners, local authorities, training providers, and the wider community. The role will help promote a positive perception of the construction industry, inspire local people into construction careers, and ensure compliance with contractual and planning obligations. Social Value & Community Engagement Proactively engage with local residents and businesses, ensuring clear, regular, and positive communication throughout the project lifecycle. Coordinate resident and business engagement activities, including: Newsletters and notice drops Briefings and updates Social and community events Act as a key point of contact for community-related queries, concerns, and feedback, working closely with site teams to ensure timely responses. Research, engage with, and build strong relationships with local schools, colleges, job centres, charities, and community organisations. Work in partnership with local and national charities, supporting initiatives aligned with project and company social value commitments. Identify opportunities for charitable support, volunteering, donations, and collaborative activities. Plan, coordinate, and deliver social value initiatives, including: Site visits Work experience placements Careers talks and presentations Community and resident engagement events Deliver engaging careers talks and presentations to schools, colleges, residents, and community groups. Promote construction as a viable, inclusive, and rewarding career pathway. Section 106 & Employment and Skills Liaise with relevant local authority departments regarding S106, Employment & Skills, and Social Value obligations. Act as the main point of contact for Employment & Skills Officers and S106 Monitoring Officers. Develop, implement, and manage Employment & Skills Plans in line with planning conditions and contractual requirements

My client is seeking a proactive and detail-oriented Admin Officer to support the delivery of Facilities Management (FM) services across a diverse portfolio in London. This is a varied role combining stakeholder engagement, contract oversight, compliance, and project support. You’ll work closely with internal teams, external partners, and site users to ensure facilities are safe, compliant, and operating effectively. Key Responsibilities • Administration to support the delivery of Hard and Soft FM services across multiple sites, • Act as a key point of contact for stakeholders, resolving issues and ensuring high service standards, • Monitor contractor performance, including maintenance, PPM, and compliance activities, • Support project delivery, including small works and capital projects, • Ensure Health & Safety and statutory compliance, • Assist with reporting, audits, and continuous improvement of estate services About You • Experience in Facilities Management, Property, or Estates (ideal but not essential if you have a strong administration background), • Strong stakeholder management and communication skills, • Knowledge of maintenance, compliance, and contractor oversight, • Organised, proactive, and able to manage multiple priorities, • Understanding of Health & Safety and statutory compliance requirements Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client

Business Support Officer Salary: Up to £37,000 Location: UB8, Uxbridge Hours: Monday–Friday (8:00am–4:00pm or 8:30am–4:30pm) Join a Growing Team on a High-Profile Contract Looking for a role where you can make a real impact and grow your career? We’re hiring a Business Support Officer to join a busy and supportive team delivering a major General Build contract with Islington Council. This is a fantastic opportunity to step into a fast-paced environment where your organisation and coordination skills will be highly valued—and where no two days are the same. This is a fast-paced role where you’ll coordinate repairs, schedule works, and support the smooth running of daily operations. Key Responsibilities • Plan, schedule, and coordinate repairs and maintenance jobs for trade operatives, • Allocate work efficiently to ensure productivity targets and deadlines are met, • Monitor job progress and update systems accordingly, • Act as a central point of contact for operatives, supervisors, and internal teams, • Liaise with clients, including local authority representatives, where required, • Ensure all works are logged, tracked, and completed in line with service level agreements, • Maintain accurate records and ensure data integrity across systems, • Support the wider contract team with administrative and operational tasks, • Assist in resolving scheduling conflicts and responding to urgent or emergency repairs Key Requirements • Previous experience in a Business Support, Scheduling, or Coordination role, • Strong background in social housing and/or facilities management (FM) contracts, • Proven experience in repairs planning and scheduling for trade operatives, • Good understanding of responsive maintenance and property services, • Experience working on local authority contracts is highly desirable Skills and Competencies • Proficient in IT systems and Microsoft Office packages, • Working knowledge of housing management systems, particularly Oneserve, is highly desirable, • Strong organisational and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks, • Excellent communication skills, both written and verbal, • Problem-solving mindset with the ability to prioritise effectively, • High level of accuracy and attention to detail Additional Information • This is a fully office-based role, • The position supports a key contract and requires reliability and flexibility, • Opportunity to support additional contracts as the business grows What We Offer • A supportive and collaborative working environment, • Opportunities for development and progression, • The chance to work on high-profile local authority contracts If you’re organised, driven, and ready to take the next step in your career, we’d love to hear from you

We are seeking a proactive and customer-focused Housing Options Officer to provide high-quality housing advice and homelessness prevention services. You will work with individuals and families at risk of homelessness, offering early intervention, tailored housing options, and practical solutions to help people secure and sustain suitable accommodation. Key Responsibilities Provide comprehensive housing advice in line with the Housing Act 1996 (as amended) and Homelessness Reduction Act 2017 Carry out homelessness assessments and develop Personalised Housing Plans (PHPs) Prevent and relieve homelessness through early intervention and case management Make statutory decisions and issue notifications in accordance with legislation Work with landlords, housing providers, and partner agencies to secure accommodation Manage a caseload effectively, maintaining accurate case records Support vulnerable customers, safeguarding adults and children where required Attend court as required, including possession and homelessness-related cases Ensure services are delivered in line with policies, procedures, and performance targetsAbout You Experience in housing options, homelessness prevention, or a related housing role Strong knowledge of housing legislation and statutory homelessness duties Excellent communication, negotiation, and problem-solving skills Ability to manage a complex caseload and make sound decisions under pressure Strong IT skills and experience using housing management systems Commitment to equality, diversity, and delivering excellent customer serviceIf you have the relevent skills then please apply today

Job Title: Business Support Officer (Repairs Coordinator / Scheduler) Location: Hillingdon (Office-Based) Working Hours: Monday to Friday, 8:00am–4:00pm or 8:30am–4:30pm About the Company We are working with a well-established main contractor specialising in refurbishment projects across multiple sectors. With over 30 years of industry experience, the company has built a strong reputation for delivering high-quality projects and exceptional client satisfaction. Their diverse portfolio includes: Social housing maintenance, Office refurbishment, Building development, Hospital and school refurbishments, High-end residential developments Role Overview We are seeking an experienced and highly organised Business Support Officer (Repairs Coordinator/Scheduler) to support the delivery of a major social housing maintenance contract for a local authority, with opportunities to contribute to additional contracts as the business expands. This is a key role focused on coordinating repairs, scheduling works, and ensuring the smooth day-to-day operation of contract support functions. Key Responsibilities • Organise and schedule repair and maintenance tasks for trade operatives, • Assign workloads effectively to maximise efficiency and meet service deadlines, • Track the progress of jobs and ensure systems are updated in real time, • Serve as the main point of contact for operatives, supervisors, and internal departments, • Communicate with clients, including local authority stakeholders, as required, • Ensure all activities are accurately recorded and completed in line with agreed service levels, • Maintain up-to-date and accurate data across internal systems, • Provide administrative and operational support to the wider contract team, • Manage scheduling challenges and prioritise urgent or emergency repair requests Key Requirements • Experience in a coordination, scheduling, or business support role, • Background within social housing, property services, or facilities management, • Demonstrable experience in planning and scheduling repairs, • Solid understanding of responsive maintenance environments, • Experience working with local authority contracts is advantageous Skills & Competencies • Confident user of Microsoft Office and general IT systems, • Familiarity with housing management systems (Oneserve experience is a strong advantage), • Excellent organisational skills with the ability to manage competing priorities, • Comfortable working in a fast-paced, reactive environment, • Strong written and verbal communication skills, • Proactive problem What’s on Offer Supportive and collaborative working environment Opportunities for career development and progression Exposure to high-profile local authority contracts Stability within a growing and reputable organisation Additional Information Fully office-based role in Uxbridge (no remote working) Requires reliability, flexibility, and a proactive approach Opportunity to support additional contracts as the business grows Apply now to join a forward-thinking contractor delivering impactful refurbishment projects across the UK

Reporting to the Quality Systems Manager, the QA Officer will be responsible for Ensuring the Quality Management System is Robust, Compliant, and Aligned with Regulatory Requirements The QA Officer will Support Quality Oversight, Across Manufacturing, Documentation, Supplier Management, Risk Assessment, and Regulatory Submissions to Maintain the Highest Standards of Product Quality and Regulatory Compliance ROLE Duties Broadly Include * Quality Management System * Documentation and Controlled Documents * Regulatory and Compliance * Quality Operations * Supplier and Vendor Quality * KPIs and Reporting REQUIRED Qualifications and Experience Requirements Include * Bachelor’s Degree in Pharmaceutical Sciences, Chemistry, Life Sciences, Quality Management, or Closely Related Field * Strong Knowledge of cGMP, GDP, ISO Standards, and MHRA/FDA Regulatory Requirements * Experience in a Pharmaceutical, Medical Device, or Regulated GMP Environment * Hands-On Experience with QMS Operations eg Change Control, Deviations, CAPA’s, Document Management * Experience Preparing for Internal/External Regulatory Audits. * Experience with Batch Documentation, (BPR/Bar Review) and Manufacturing Quality Oversight * Experience with ERP Systems eg Sage * Excellent Attention to Detail and Accuracy * Strong Organisational and Time Management Capabilities * Strong Written and Effective Communication Skills * Ability to Work Cross Functionally with Multiple Departments * Analytical Approach with Strong Problem Solving Skills * Ability to Manage Multiple Tasks and Work to Strict Deadlines

Neighbourhood Officer Brent, London Temporary Full Time A fantastic opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association, supporting safe, compliant and well-managed neighbourhoods across Swale, Kent. This is a mobile, front-line role focused on resident safety, building compliance and community engagement. Candidates must be a full UK Driving Licence holder and have access to own vehicle. THE ROLE The Neighbourhood Officer will take responsibility for managing communal areas, ensuring regulatory compliance, and promoting safe, secure and well-maintained neighbourhoods while acting as a visible point of contact for residents. Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes Complete welfare and vulnerability checks and produce person-centred risk assessments where required Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary Validate service charges by checking services delivered offer value for money and are accurately recorded Work closely with internal teams, contractors, local authorities and external agencies to resolve issues Provide clear feedback to residents following inspections, including updates on communal repairs and safety actionsTHE CANDIDATE The ideal candidate will have previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting. Strong knowledge of housing compliance, health & safety and fire safety within communal areas Experience undertaking estate inspections, risk assessments and managing follow-up actions Excellent communication skills with the ability to engage positively with residents and stakeholders Strong organisational skills, able to manage a mobile workload and meet deadlines Confident using housing management systems to maintain accurate records and documentationTHE CONTRACT WORKING HOURS: Monday – Friday, 09:00 – 17:00 LENGTH OF CONTRACT: 3 Month Contract, Temporary RATE: The pay for the role is £23.99 per hour LTD company rate. The PAYE equivalent is £20.45 per hour, inclusive of holiday.. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations

Resident Liaison Officer - Hertfordshire- Planned Maintenance Salary: Up to £32K + package Location: Hertfordshire Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Hertfordshire area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

CONTRACTS AND COMPLIANCE OFFICER SALARY £30,000 - £35,000 pa plus bonus (typically around 20% of salary) and excellent benefits LOCATION Hybrid role - 3 days a week in the South West London office plus 2 days working from home REPORTING TO Legal Director COMPANY AND BACKGROUND Our client is a very well-established and global leader with a strong reputation within its sector. They are now seeking to recruit a Contracts and Compliance Officer to join their team and support a number of important legal and compliance functions within the business. JOB RESPONSIBILITIES This is an excellent opportunity for a highly organised and detail-focused individual to take responsibility for the administration of commercial contracts and to support key compliance activities across the company. The role will involve working closely with the Legal Director and other internal departments to ensure that contracts and compliance processes are managed efficiently and in line with regulatory requirements. Typical responsibilities will include: Contract Administration • Administration of customer contracts from initial drafting through to final signature, • Support the contract negotiation process and refer complex legal matters when appropriate, • Maintain and develop the company contracts database Export Control and Trade Compliance • Reviewing restricted party screening matches and escalating potential concerns as necessary, • Coordinating customer export compliance declaration processes, • Preparing compliance documentation including ECCN classifications, country of origin statements and dual-use declarations Anti-Bribery Governance • Acting as Chair of the internal Bribery Committee and organising and hosting meetings, • Monitoring developments and regulatory changes in anti-bribery compliance, • Maintaining the gifts and hospitality register and ensuring appropriate approvals are obtained General Compliance • Responding to compliance related enquiries across the business, • Preparing statements of compliance when required, • Providing training on contractual and compliance matters, including the use of the contracts database Anti-Counterfeit Responsibilities • Liaising with external providers of anti-counterfeit services, • Preparing and managing documentation relating to anti-counterfeit matters Data Protection Responsibilities • Providing administrative support for the company’s data protection compliance, • Maintaining records, logs and documentation relating to data protection processes CANDIDATE EXPERIENCE / SKILLS • Previous experience in a contracts administration, legal support or compliance related role is essential, • Strong organisational skills with excellent attention to detail, • Confident communication skills and the ability to work with internal stakeholders, • Ability to manage multiple tasks and work to deadline Please apply now by sending your CV or contact Lisa Grimes for a confidential chat

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. We are seeking a professional and confident Female Security Officer to join our expanding UK hospitality security team. This role requires a woman due to duties involving female searches, privacy‑sensitive areas, and guest safeguarding requirements. You will play a key part in maintaining a safe, welcoming, and secure environment for guests, staff, performers, and VIP clientele About the Role Maintain a confident, professional, and approachable security presence throughout the venue. Ensure the safety and protection of guests, staff, and property across hotel and theatre environments. Carry out female searches in accordance with venue policy, safeguarding standards, and legal requirements. Oversee access control, monitor entry points, and support all search procedures. Conduct thorough internal and external patrols to identify and address potential risks. Manage crowd flow and guest safety during live performances, events, and peak periods. Respond quickly and effectively to incidents, emergencies, and disturbances, ensuring calm and controlled resolution. Produce clear, accurate, and detailed incident reports and maintain all required records. Communicate professionally with venue management, staff teams, and emergency services when required. Provide exceptional customer service, ensuring guests feel safe, supported, and welcomed at all times. Requirements Valid SIA Door Supervisor licence Experience within hotels, theatres, or hospitality venues Excellent written and spoken English Strong communication and conflict‑management skills Smart, professional appearance Ability to remain calm and decisive under pressure Flexibility to work evenings, weekends, and public holidays

Social Value & S106 Liaison Officer Salary and Package £45,000 to £55,000 per annum depending on experience Hybrid working arrangement Company benefits package Long-term career opportunity within a stable contractor Location - West London Full-time, Permanent Position Social Value & S106 Liaison Officer required for a growing London contractor delivering affordable housing and residential schemes across the capital. This Social Value & S106 Liaison Officer position offers involvement across live construction projects with real community impact. The Social Value & S106 Liaison Officer will work closely with operational teams and local stakeholders to ensure planning obligations are achieved. This Social Value & S106 Liaison Officer role suits someone experienced in social value delivery within construction or regeneration environments. The Social Value & S106 Liaison Officer will play a visible and important role across projects from pre-construction through delivery. About the Company An established London-based design and build contractor delivering residential, affordable housing, and mixed-use developments for both public and private sector clients. The business operates with a strong focus on quality, collaboration, sustainability, and careful project delivery, supported by experienced management teams and long-standing client relationships. Why Join Them The company maintains a consistent pipeline of residential schemes across London, providing stability and continuity of work. Teams work collaboratively across design, construction, and community engagement functions, allowing social value to be embedded properly rather than treated as a compliance exercise. You will join a contractor that values practical delivery, clear communication, and long-term relationships with local communities and partners. The role offers genuine ownership and the opportunity to shape social value outcomes across multiple projects. About the Role The Social Value & S106 Liaison Officer will ensure planning and contractual social value commitments are delivered effectively across live construction projects. Responsibilities will include: Managing and monitoring Section 106 and social value obligations Acting as the main point of contact for community engagement matters Building relationships with local authorities, residents, and community groups Coordinating newsletters, project updates, and community communications Organising engagement events, site visits, and local initiatives Working with site teams to address community feedback and enquiries Developing partnerships with schools, colleges, and training providers Supporting employment and skills initiatives linked to projects Coordinating work placements and careers engagement activities Delivering presentations promoting construction career pathways Collaborating with supply chain partners to achieve social value targets Supporting charitable and volunteering initiatives aligned with project commitments Tracking and reporting social value performance against agreed metrics Maintaining accurate records to demonstrate compliance Supporting pre-construction teams with social value planning where required The role involves regular interaction with operational teams and external stakeholders, requiring strong organisation, communication skills, and an understanding of construction project environments. Summary This is a well-rounded opportunity for a social value professional seeking a role with genuine responsibility and visibility. You will contribute directly to community outcomes while working alongside experienced construction teams delivering meaningful residential developments across London. Contact Mark at Up Front Recruitment for more information

Are you ready to grow your payroll career in an innovative, fast-paced environment? This firm are seeking a Payroll Specialist to join their growing team. As part of a growing department, you'll have the chance to expand your skill set and take on new challenges, ensuring that their payroll processes are accurate, compliant, and efficient. Key Responsibilities: Processing end-to-end payroll for a diverse portfolio of clients Managing payroll queries and providing excellent client service Assisting with payroll reconciliations, year-end processes, and statutory reporting Keeping up-to-date with payroll legislation and compliance Collaborating with team members to identify process improvements What They Are Looking For: Previous payroll experience within a bureau, accountancy, or client payroll environment A curious mindset with a passion for learning and personal development Strong communication skills and a team-oriented approach Desire to complete the CIPP qualification (supported by the firm) An ability to manage deadlines in a fast-paced, client-focused setting What's in It for You? Comprehensive training and mentorship from experienced professionals Support to complete your CIPP qualification Collaborative team culture with a focus on sharing knowledge and celebrating success Career progression opportunities within a reputable accountancy firm If you're an ambitious Payroll Officer/specialist ready to make strides forward in your career, then this is the role for you! Apply now to join a firm that's committed to your success and development! 51228JD INDPAYS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Sales Order Processing Officer (Part-Time, FTC) I'm currently recruiting for a Sales Order Processing Officer to join a fantastic team based in Uxbridge on a 1-year fixed-term, part-time basis (25 hours per week). This is a great opportunity for someone with strong attention to detail and a proactive mindset who enjoys working in a fast-paced, collaborative environment. Key responsibilities include: Managing and processing customer sales orders end-to-end Liaising with internal teams, suppliers, and warehouse teams Tracking shipments and resolving delivery or stock issues Preparing documentation (invoices, order confirmations, etc.) Maintaining accurate records, reports, and databases Supporting audits and general operational tasks Ideal candidate: Some experience in sales order processing Strong Excel skills and system confidence Highly organised with excellent attention to detail Great communication and customer service skills Proactive and able to manage multiple priorities Uxbridge | 25 hours per week (09:00-14:30) | Free Parking If this sounds like you (or someone in your network), feel free to get in touch or apply directly

Job Summary Work with the management teams to support and engage with the business with a hands on approach to effectively deal with all people matters in accordance with company policy and procedures. Maintaining and adopting best practice and regulatory compliance in line with the organisation goals and objectives. Basic Job Duties 1. Day to day delivery of hands on HR support and advice to the designated management teams to retain, reward and develop our staff, 2. Support management to assess staff related risks in the organisation and ensure that any employee relations matter are resolved in a timely manner, with minimal disruption and cost to the business, 3. Ensure management are maintaining daily, weekly and monthly deliverables relating to staff compliance through data reporting and analysis and supporting with action plans as required, 4. Engage with the management team to ensure that the organisation structure is fit for purpose and there is clear accountability and responsibility for all job roles, 5. Analyse performance reviews and support management to plan for organisational growth through succession planning and employee development Previous experience • Minimum 2 years’ experience in working in a HR Officer, Advisor or Assistant role dealing with employee relations issues, • Experience in drafting HR documents, policies and procedures in line with employment legislation and company policies and procedures, • Experience working in hands on HR role in a fast paced environment Education • Must have a good standard of English and Maths at least GCSE level, • HR degree / CIPD qualification desirable but not essential Special attributes / skills required • Ability to analyse data, • Results orientated, • Computer literate in Microsoft Outlook, Word, Excel and PowerPoint, • Influencing, coaching and mentoring skills, • Attention to detail, planning and organisational skills, • Effective communication skills both written and verbal Personal qualities • Confidence to engage with management and employees across the business, • Must be able to work on own initiative and as a team player, • Flexibility to meet the needs of the organisation, • Interpersonal skills and the ability to develop effective working relationships with key stakeholders, • Self- awareness and resilience, • Positive attitude Monday to Friday - Full time with flexibility to meet the needs of the business. On-call duty is required on a rotational weekly basis inclusive of weekends. Must hold a driving licence and use of own car to visit company properties or the ability to travel on public transportation links on a weekly basis

Neighbourhood Officer Hertfordshire and surrounding areas £38,836.48 plus benefits Permanent, Full Time 37 hours per week (Monday Friday) As a Neighbourhood Officer at Thrive Homes, you will be the key link between the organisation and our customers, ensuring strong relationships and safe, well-managed communities. You will provide advice, support and practical solutions to tenants, leaseholders and shared owners, while ensuring compliance with tenancy and lease obligations. The role is varied and hands-on, involving estate and home visits, digital communications, and case management. You will address issues such as tenancy breaches and anti-social behaviour, working closely with partner agencies and contractors to deliver effective outcomes. Success in this role requires excellent communication skills, a customer-focused approach, and the ability to adapt to changing priorities. You will need experience in tenancy or housing management, alongside the confidence to engage with people from a wide range of backgrounds. Other Responsibilities: Investigation, escalation and resolution of customer issues, e.g. unauthorised occupiers, abandoned properties, overgrown gardens, neighbour disputes, complaints, anti-social behaviour (ASB), other contractual requirements, tenant, shared owner and leaseholder. Maintain accurate and detailed records, serving legal notices, preparing a case file and attending court or multi-agency case conferences. Identify support requirements and work with customers to sustain their tenancies. Where appropriate to escalate support requirements to the relevant support channel e.g. internal escalation or external referral. Collaboration and support across the team and business to ensure resolution of issues are achieved, e.g. access for compliance and property visits. Work closely with the Customer Contact Team to provide knowledge and feedback to assist with resolution at first point of contact. Support the Relationship Management Team and Onboarding Team through the tenant life cycle from post void, allocation, lettings, housing management and sustainment and intervention. You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager. occasional weekend and evening meetings and out of hours support. Requirements: Full driving licence and use of vehicle Experience in tenancy management and/or anti-social behaviour Experience working with partner agencies and/or contractors Excellent communication skills and ability to engage with a variety of people Ability to operate and be flexible in a changing environment to respond to emerging priorities Holding a CIH or Housing Management qualification (or equivalent) is desirable Specific roles within Thrive are subject to a basic DBS check, the successful applicant(s) will be contacted by our People Team if this applies to their role. Closing date: 17th April 2026 Interviews To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. TPBN1_UKTJ

Housing Complaints Officer (Hybrid - West London) Rate: £28.86 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. We need people that can hit the ground running with minimal training. Stage 1 and 2 complaints Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution. Key Skills and Experience Experience in a complaints handling within the Housing Sector Must have written Housing complaints experience Stage 1 response experience Must be able to work on site 2 days per week Excellent communication and interpersonal skills Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Revenues Assistant Officer Location: Wallfields, Pegs Lane, Hertford, Hertfordshire Contract Type: Permanent Contract Details: 37 hours, full-time, permanent position, home working available with office working on a rota basis on passing of probation and training Salary: £29,793 - £31,751 (inclusive of local weighting) Job Category: Revenue and Benefits Job Introduction Are you an enthusiastic worker and team player who enjoys a professional, fast-paced, customer-facing environment? We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to work on a wide range of projects to assist with the efficient and effective collection of council tax, through administering discount and exemption reviews, reporting work to ensure records are accurate, and making decisions over liability and recovery methods. What will you be doing? Some key responsibilities include: • To identify and process the correct liability for each property, checking and issuing appropriate bills, forms, and notices. - To set up direct debit arrangements, amendments, cancellations, special payment arrangements and action refunds as appropriate. - To identify accounts requiring recovery action and to take such action as appropriate in the case of non-payment. - To decide and implement suitable action after a Liability Order has been granted, up to and including referring the appropriate case to enforcement agents. - To keep and maintain appropriate records and statistics, review exception reports and ensure appropriate action is taken. - To provide a customer interface with members of the public or their representatives, in writing. - To assist in the administration and processing of discount and exemption reviews. - To carry out duties to support the work of the shared service managers, including a range of administrative and clerical tasks. - To provide administrative support to remote and home workers. About you As an ideal candidate, you will have: • Numeracy skills, including the ability to manipulate numerical data. - Excellent verbal and written communication skills, with a strong customer focus. - Experience in a similar environment. - The ability and willingness to help support and provide guidance, support, and advice to less experienced staff. - Knowledge of Windows-based office packages. - The ability to work as part of a team, willing to assist others, but also take responsibility for one's own work as required. - The ability to prioritise and work accurately to targets and deadlines. - Good Word processing and IT skills, including the ability to use an online computer system to interrogate and update data. - A self-motivated, enthusiastic approach, with the ability to deal with a heavy and varied workload. - The ability to deal with difficult situations. - The ability to maintain concentration in a busy environment. - The ability to work methodically, accurately, and thoroughly, paying close attention to detail. - The ability to remain calm and focused under pressure. - The ability to prioritise and work accurately to targets and deadlines. - The ability to learn all legislation and guidance appropriate to the post. - A commitment to developing customer service skills for dealing with members of the public, both via email and letter. What can we offer you? • Opportunities for growth and cross-department working, learning new skills and service areas. - 26-29 days’ annual leave, rising to 34 days with five years’ local government service. - Usage of our e-fleet during business hours for business-related visits. - Employee well-being programme. - Employee events group. - Regular opportunities to socialise with other teams within the council. - Flexible working arrangements, including flexi-time. - Up to 50% working from home for eligible posts. - Free parking in our offices and select council-owned car parks during business hours. - Access to well-being and occupational health schemes, such as the Employee Assistance Programme (EAP). - Local Government pension scheme. - Discounts at council-owned leisure centres. - Opportunity to network with colleagues across councils in Hertfordshire and the East of England. - Professional environment where your career path really matters, and your development is supported by the organisation. How to apply For an informal discussion about the role, please contact Kathryn Metcalfe, Revenues Assistant Manager or Elaine Chapman, Senior Revenues Officer. Closing date: 19.04.2026 at Midnight. Interviews will be held the week of 27.04.2026 - 01.05.2026. We, as a council, are ambitious. To find out more about our ambitions and what it’s like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme

Digital Communications Officer. Digital Communications Officer (21 hours per week).

The ideal communication officer has more than 3 years experience in cross-audience communication. As a communication officer, you will boost Ramzunā Languages’ visibility and credibility. They will manage internal and external communications, plan, create, and post content on social media and our

The Royal Academy of Arts is currently looking to appoint a Communications Officer (CRM, Loyalty & Marketing) to join our Content, Communications & Campaigns department on a fixed term contract basis for 3 months. Communication officer, royal academy of arts. The Communications Officer will play a c

We're looking for two talented Works Communications Officers to join our high-performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. Describe a communications project you managed where yo