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Service Manager (Managed Services) Onsite at client in Bradford 3 times per week A Bit About Us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. Who are we looking for? Gamma are providing a managed service for Morrison’s to support their LAN, WAN, Data and security services. We’re seeking a proactive and relationship-driven Service Manager to join our Customer Service (Enterprise Markets) team, dedicated to our key account with Morrisons. Based in Bradford with a hybrid working pattern, you’ll be the trusted face of Gamma, working on client site, building strong partnerships and ensuring we consistently exceed service expectations. If you thrive in a fast-paced customer focused environment, have a passion for continual improvement, and are ready to immerse yourself in the customer’s world, we’d love to hear from you. What will you be doing day-to-day? • Acting as the primary service lead for a key customer account, ensuring all contractual service elements are achieved and exceeded., • Building robust relationships with senior customer stakeholders, working from the customer’s Bradford office at least three days per week., • Monitoring and improving service delivery, identifying and resolving issues, and leading continual service improvement initiatives., • Serving as a key escalation point for customer issues, problems, and complaints, and collaborating closely with the Service Desk., • Producing high-quality documentation and presenting at regular meetings with both customer and Gamma stakeholders., • Working cross-functionally with internal teams to address operational defects and drive improvements., • Supporting cost control and growth opportunities, and ensuring all activities are tracked in CRM/ITSM systems., • Promoting Gamma’s values and delivering superior customer service at every opportunity. What You’ll Need • Demonstrable experience in ITIL-based Service Management and best practices, • Excellent problem-solving, decision-making, and communication skills., • Ability to influence and manage relationships with senior stakeholders, even without direct line management., • Financial awareness and experience in contract management and cost control., • Experience with Service Now or Salesforce CRM, network monitoring tools (e.g., Highlight, SolarWinds), and telecoms/data products., • A proactive, results-driven approach, with resilience, adaptability, and a keen eye for detail., • A-Levels (or equivalent) and relevant Service/Operational Management qualifications (degree or management qualifications desirable)., • Understanding of the retail sector, including manufacturing and logistics, is a plus, • A background in data and telecoms products and services is a must for this role, enabling you to effectively represent Gamma with this key customer We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. What do we offer you? • At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you., • Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career., • We offer a contributory pension plan to help you save for the years ahead, with Gamma’s contribution varying dependant on yours., • Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones., • We want you to share in our success. That’s why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth., • We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family.., • And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note • Unfortunately, we can't offer visa sponsorship or relocation support for this role., • If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!, • Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply., • We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma., • For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We‘re not looking to increase that network currently, so please don’t send speculative CVs.

About Us DXB Perfume is a leading fragrance business with a presence in shopping centres across the UK. We are passionate about delivering high-quality Arabian perfumes and exceptional customer service. We are now seeking a highly organised, proactive, and driven Operations Assistant to support our growing operations. Job Description As an Operations Assistant, you will work closely with the Operations Manager to ensure the smooth running of daily business functions. This is a dynamic role that requires excellent multitasking skills, attention to detail, and a collaborative mindset. Key Responsibilities Administrative Support • Manage the Operations Manager's calendar, meetings, and travel arrangements., • Handle day-to-day correspondence and draft reports, emails, and presentations., • Take meeting notes and follow up on action points., • Conduct regular stock checks across all locations and maintain accurate records., • Coordinate with suppliers to ensure timely restocking., • Assist in sales tracking, commission reports, and performance updates., • Assist with hiring, training, staff scheduling, and general team coordination., • Monitor staff performance checklists and respond to staff communications promptly (calls, emails, WhatsApp)., • Ensure all locations are aligned with company standards and procedures. Data & Project Management • Assist in compiling reports for sales, expenses, and other KPIs., • Track project progress and keep documentation up to date., • Support decision-making with research and data analysis. Customer & Marketing Support • Assist customer service teams with queries and complaints., • Help execute marketing campaigns and promotions., • Ensure consistent brand messaging across locations. EPOS Management • Oversee the daily operation, performance, and maintenance of the EPOS system across all stores., • Maintain accurate product data, pricing, promotions, and system integrations with inventory, ERP, and e-commerce platforms., • Provide technical support, troubleshoot issues, and coordinate with vendors for fixes and updates., • Develop and optimise EPOS processes to improve store efficiency and customer experience., • Train retail staff and maintain documentation on system usage and procedures., • Monitor EPOS reporting (sales, refunds, voids, stock movements) and flag discrepancies., • Ensure compliance with security and data protection standards., • Lead EPOS installation and testing for new store openings or relocations., • Support system integrations and cross-functional projects requiring EPOS input., • Continuously identify improvements and recommend upgrades to enhance operations. Compliance & Safety • Perform annual compliance checks on all certifications across sites., • Support with health & safety audits and ensure regulations are met. Requirements • Excellent organisational and multitasking skills., • Strong written and verbal communication., • Proficiency in MS Office; knowledge of inventory software is a plus., • Ability to work under pressure and meet deadlines., • Knowledge of or interest in the perfume industry is desirable., • Attention to detail, a proactive attitude, and a collaborative approach., • Weekday and weekend availability is required., • Candidates should be able to travel to different locations within the UK without any restriction. Why Join Us? • Work in a fast-growing, passionate team., • Gain exposure to multiple departments., • Be part of a company that values innovation, initiative, and growth. To apply, please submit your CV and a brief cover letter outlining your suitability for the role.

We have an exciting opportunity to join our Marketing Department as a Home Delivery & Local Marketing Specialist. The position will focus on planning, executing and reporting on multi-channel targeted marketing activity, including targeted coupons, emails and affiliated channels. This role will report into Marketing Manager - Digital Performance Based at our fantastic head office in Bradford. Boasting an on-site restaurant, coffee shop, convenience and sample store, prayer room, free parking and regular company-wide events and promotions. Ideally, applicants will live within a reasonable distance of our office. Some of your responsibilities will include: Home Delivery • Responsible for forward-planning and execution of Home Delivery targeted marketing plans including Test and Learn strategies to acquire new customers, drive purchase frequency and basket stretch, • Weekly reporting on campaign performance with a focus on continuous improvement, incrementality and Return On Investment, • Management of key affiliate stakeholders to drive new customer acquisition, • Supporting the wider Digital and Online team to deliver against sales budget and forecasts, • Support on budget management, strategic materials and reporting tools., • Follow best practice to ensure all communications and activities are compliant with customer data regulations. About You We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we’re looking for someone who has: • A background in marketing with a retailer (preferable but not essential), • Email execution experience in platforms such as Salesforce Marketing Cloud, • A clear understanding of retail marketing, sales promotions and direct marketing, • Able to follow, adapt and manage processes, • Ability to interpret data and use it to provide recommendations for improvements, • Accustomed to developing campaign propositions and customer offers, • Must be highly organised and able to prioritise workload, • Passionate and committed to delivering great quality work, • Ability to prioritise & flex to the changing needs of the business, • Ability to build strong internal and external relationships at all levels with the ability to influence, • Customer focussed with a positive attitude About Us In return for all your hard work, you will receive: • 15% discount in store from the day you join us, • Additional 10% discount card for a friend or family member, • Annual bonus scheme, • Career progression and development opportunities, • Generous holiday entitlement, • Market leading pension scheme and life assurance, • Healthcare benefits including Aviva Digital GP, • ‘MyPerks’ giving you discount with over 850 retailers, • Free parking onsite, • Enhanced Family, Maternity and Paternity Leave, • Private Healthcare Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking! At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues. There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you! At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too. We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Position Description Toptal is looking for a Market Research Manager to join our Market Insights team. Our ideal candidate has a proven track record of independently running ad-hoc research projects through secondary research, creating comprehensive reports influencing senior leadership decision-making, and identifying opportunities that support business objectives and strategies. We are looking for someone with a strong foundation in desk research, as well as quantitative methodologies, along with the ability and desire to expand beyond it, in order to further improve the business understanding of market demand and growth, industry trends, brand positioning, and communication relevance to our target audiences. This person must have the curiosity, work ethic, and experience that allow them to take business questions from stakeholders and translate them into research methodologies and briefs, and provide insights that drive decisions. You must possess excellent analytical abilities in addition to outstanding business acumen. This role requires a self-starter attitude, being comfortable working in a fast-paced and ever-changing environment, with strong attention to detail. You must also be extremely people-focused, an excellent communicator, and someone who takes pride in delivering results with their team. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. • Partner with the Market Insights Lead, Marketing, Revenue, and Talent Ops leadership team to understand Marketing, Revenue, and Talent Ops business questions that can be answered through market research., • Support in the proposal of appropriate market research methodologies that provide effective insights that drive marketing and business strategy., • Own end-to-end execution of in-depth analysis for ad-hoc requests and business intelligence reports, such as market trends analysis, professional services reports, and industry trends., • Manage the execution and delivery of both internal & external research projects from set-up to analysis and reporting, ensuring high-quality standards and timelines are being met., • Produce and communicate the research findings to the stakeholder teams, applicable business functions, and the executive team., • Partner with other functional teams regarding ongoing studies using various research methodologies and platforms when appropriate., • Leverage other data sources to augment findings from market research, such as social listening, news and industry trends, and reports to provide comprehensive insights. In the first week, expect to: • Onboard and integrate into Toptal., • Become acquainted with the teams, product, and business operations., • Familiarize yourself with market research already conducted. In the first month, expect to: • Work closely with the Market Insights Lead on execution and delivery of research projects for various stakeholders within marketing, customer, services, and talent functions, on identifying open questions that can be answered with market research., • Collect and analyze data, creating meaningful reports and presentations to influence stakeholders’ decision-making, • Prioritize and propose studies that will drive impactful marketing decisions., • Get familiar with Toptal’s Talent and Client Marketing Strategies, Integrated Marketing, and Content projects and processes. In the first three months, expect to: • Start establishing yourself as the go-to resource for all questions related to understanding Toptal’s brand, products, services, and communications positioning., • Have a well-defined roadmap of periodic and ad-hoc studies that help drive brand marketing and sales strategy. In the first six months, expect to: • Establish a steady cadence of impactful market research insights that are shared across the marketing and business teams, and Toptal leadership., • Develop a strong understanding of Toptal’s client, talent personas, customer journeys and brand strategy that enables you to provide powerful, actionable recommendations that drive marketing strategy, including messaging and targeting. Qualifications and Job Requirements: • Bachelor’s degree in Marketing, Analytics, Business, or related field., • 7+ years of experience in Market Research - qualitative and quantitative at a research agency, consulting firm, or client side., • Strong experience in desk research, industry and competitive landscape research, creating frameworks based on available data that can serve as ongoing insights., • Experience running secondary research end-to-end from understanding research objectives, selecting the appropriate methodology, finding the right resources, managing research vendors, and sharing insights with stakeholders and the Executive team., • Ability to understand business objectives and identify opportunities to apply market research methodologies to drive decisions to achieve them., • Ability to work with senior leaders and stakeholders with a broad range of business objectives and questions, and translate them into actionable market research proposals., • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. For Toptal Use Only: #uk #europe #individualcontributorSA #easterneurope #northerneurope #individualcontributoreurope

Job Title: HR Controller Location: Bradford Reports to: HR Manager Role Type: Stand-alone HR role (full-time) About Us We are a family-run, medium-sized manufacturing business with a strong values-driven culture and long-standing commitment to our people. As we continue to grow, we are seeking a hands-on, proactive HR Controller to support and strengthen our people processes, ensure compliance, and help us maintain a supportive and high-performance workplace. Role Purpose The HR Controller will oversee all HR operations across the business in a stand-alone capacity, providing guidance, administration, and strategic support to management and employees. This role ensures legal compliance, drives effective people management, and supports the development of a positive workplace culture aligned with family-business values. Key Responsibilities 1. HR Operations & Administration • Maintain accurate HR records, files, and HRIS data., • Manage the full employee lifecycle: onboarding, induction, probation, contract changes, and leavers., • Oversee absence management, ensuring accurate reporting. 2. Recruitment & Talent Management • Coordinate end-to-end recruitment including job descriptions, advertising, screening, interviewing, and offer management., • Support managers with workforce planning and succession considerations. 3. Employee Relations • Act as the first point of contact for HR queries, providing guidance that is fair, consistent, and compliant., • Coach managers on handling disciplinary, grievance, and capability processes., • Support conflict resolution and encourage positive employee relations. 4. Training & Development • Identify training needs and coordinate internal or external learning opportunities., • Oversee mandatory training (H&S, compliance, supervisory skills)., • Maintain training records and support development conversations. 5. Policies, Compliance & HR Governance • Maintain up-to-date HR policies and employee handbook., • Ensure compliance with employment law, GDPR, and health & safety requirements., • Lead audits related to HR documentation, right-to-work checks, and payroll. 6. Culture, Engagement & Communication • Support initiatives that strengthen the family-business culture and employee engagement., • Assist with staff events, company updates, and communications., • Promote a positive, safe, and inclusive working environment. 7. HR Reporting & Insights • Produce regular HR metrics: turnover, absence, recruitment activity, training hours., • Provide insights to leadership to support decision-making., • Recommend improvements to HR processes, practices, and systems. Skills, Experience & Qualifications Essential • Proven experience in an HR generalist or HR Manager/Advisor role., • Strong understanding of UK employment law and HR best practices., • Ability to work independently in a stand-alone HR function., • Confident supporting managers with ER matters., • Excellent communication, organisation, and administrative skills., • Trustworthy with the ability to handle sensitive and confidential information., • Experience in a manufacturing or industrial environment., • Familiarity with health & safety processes and training compliance., • Experience implementing or improving HR systems. Personal Attributes • Approachable, fair, and consistent., • Hands-on, pragmatic, and solutions focused., • Strong relationship-builder with employees at all levels., • Resilient, calm under pressure, and able to prioritise., • Comfortable working in a close-knit, family-run environment.

A full service law firm are recruiting for a Business Development Manager to join their one of their offices. You will play a key strategic role in shaping the firm’s growth and reputation by working closely with Partners to drive initiatives, strengthen market presence and unlock new opportunities across practice areas. The Responsibilities: • Develop and implement strategic business development plans with Partners, supporting client relationship management, cross-referrals and growth opportunities., • Monitor market trends, competitor activity and client feedback to inform strategy and identify areas for expansion., • Ensure consistent brand messaging across all communications and support the creation of thought leadership content with Partners., • Prepare tailored pitches, proposals and high quality client materials, including credentials, case studies and presentations., • Work with the Events team to deliver impactful client events, webinars and sponsorships that enhance the firm’s profile., • Lead the Legal 500 and Chambers submissions process, managing drafting, evidence gathering, referee outreach and post feedback improvements., • Deliver multi-channel marketing campaigns and optimise the firm’s online presence, website, SEO, PPC and social media to strengthen service visibility., • Identify award opportunities and profile raising initiatives aligned with directory rankings and practice area ambitions. The Candidate: • Strong communication, collaboration and influencing skills, supported by solid strategic and analytical thinking to turn market insights into actionable BD activity., • Proven business development experience ideally within legal or professional services with proficiency in CRM and BD tools and a good understanding of the sector., • A relevant degree (or equivalent experience) that supports effective contribution to marketing, business development and firmwide growth initiatives. Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

A Snapshot of Your Day As an Account Manager for Grid Technologies, responsible for managing key Transmission and Distribution accounts (TSOs), driving sales growth, and ensuring customer satisfaction in the UK and globally. The role requires strong energy sector knowledge, relationship-building skills, and a proactive approach to business opportunities. Success depends on co-developing and executing a long-term account plan with the customer. Works closely with Siemens Energy’s global Key Account team, tendering, business development, and internal stakeholders to support a unified strategic partnership. How You’ll Make An Impact • Develop and lead a comprehensive account plan for a major transmission company, adapting through regular stakeholder reviews. Build strong, long-term relationships by understanding customer needs and aligning solutions accordingly., • Represent Siemens Energy professionally to both internal and external stakeholders, promoting a collaborative and customer-focused culture., • Drive sales growth across the Grid Technologies portfolio by identifying opportunities, shaping strategies, and meeting targets., • Act as the main point of contact for the transmission customer, coordinating communications, resolving issues, and ensuring high levels of satisfaction through consistent engagement., • Provide market insights through research and analysis, supporting strategic decisions and identifying areas for growth within major transmission company., • Prepare and present tailored proposals and contracts in collaboration with tendering teams, while maintaining accurate records and reporting progress through CRM tools. What You Bring • Solid experience in account management, sales, business development, or project management within the energy sector—ideally in grid technologies or power transmission and distribution., • Proven ability to build strong relationships across all levels of large organisations, including senior leadership., • Deep understanding of the energy market, particularly the GB&I electricity Transmission System Operator and Utility landscape., • Strong communication, negotiation, and presentation skills, with a track record of meeting sales targets and driving growth., • Proficient in CRM tools and Microsoft Office, with the ability to work independently and collaboratively within a wider team., • Willing to travel across the UK and occasionally internationally, with proven experience in a similar role. About The Team Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Rewards/Benefits • Opportunities to work with a global team, • Opportunities to work on and lead a variety of innovative projects, • Medical benefits, • Remote/Flexible work, • Time off/Paid holidays and parental leave Continual learning through the Learn@Siemens-Energy platform

As a Communications Specialist for UK and Ireland, you will be the driving force behind our internal communications programs while also providing crucial support for external communications initiatives and events. You will report to the Head of Communications & Government Relations UK and Ireland and work closely with the European and Global Communications and Government Relations teams to ensure consistent, compelling messaging across all channels. This role offers excellent opportunities for professional growth and skill development in a fast-paced and growing industry. As Communications Specialist for the UK and Ireland, you will play a crucial role in driving employee engagement and supporting our external communications efforts. How You'll Make An Impact • Deliver internal communication campaigns to enhance employee engagement and alignment, working alongside the Communication Manager., • Create compelling content for internal channels, including intranet, newsletters, and digital platforms., • Support the dissemination of leadership communications, including executive messages and organizational announcements., • Coordinate and support internal events, including town halls, employee conferences, and employee recognition programs., • Support in gathering data from internal communications platforms and tracking engagement metrics., • Working alongside the Communication Manager in developing a SoMe strategy. Manage and produce high-quality content for external audiences, specifically via the country website and social media channels., • Collaborate with and manage external agencies, as needed, • On the ground management of local external and internal events., • Assist with on the ground event management for globally supported events., • Responsible for guest management (invitations, joining instructions, follow-ups) for events in conjunction with sales team and UK IE leadership., • Manage events calendar and monitor coverage by strategic priorities, customers, etc., • Create social media and content around the events to showcase the UK & IE., • Provide research and content support for media relations activities, as needed. Background • Bachelor's degree in Communications, Marketing, Journalism, or related field, • 3-5 years of experience in communications, marketing, or a related field, with a strong interest in internal communications and employee engagement, • Excellent writing and editing abilities with experience creating content for diverse audiences and channels, • Familiarity with content management systems, social media platforms, and digital communication tools, • Basic design skills and experience with presentation software, with the ability to create visually appealing materials, • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously, • Excellent interpersonal skills with the ability to work effectively across teams and functions, • Interest in energy, sustainability, or technology sectors is preferred but not essential Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

At Bamboo Medical Communications we are dedicated to shaping the future of healthcare communications. We provide tailored expertise in Medical Communications, Medical Education, Medical Affairs and Medical Events for pharmaceutical and medical device companies across a huge variety of therapy areas.

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