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OCC Supervisor Warwick Permanent Contract Full Time Salary (£33,603.00 - £39,276.00) Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to Supervise staff and the overall performance of the Operations and Communications Centre ensuring that a high-quality service is delivered to members of the public, police officers and partner agencies across Warwickshire Police. Ensure that the response to all incoming contact is managed effectively meeting organisational and national standards, prioritising the highest risk Main Responsibilities: Effectively supervise the management of calls for service and management of incidents, ensuring that service delivery standards are met and prioritisation is given to those most vulnerable. The initial assessment, authorisation and management of incidents where a vehicle pursuit is required, in line with APP Roads Policing. To support the analysis and interpretation of performance data and identify recommendations for continual improvement of service. To deliver and monitor operational quality assurance, dealing with escalations and internal/external complaints relating to service delivery ensuring compliance with national policies, guidelines and Force service standards. To supervise staff and ‘real time’ contact demand, utilising all available performance management tools. Maintain sufficient staffing levels to meet service demand as required by internal and external customers. To provide operational support to the FIM (Force Incident Manager) as required in relation to management of major and critical incidents. Work with stakeholders to ensure service delivery is maintained within the OCC through any system outages, implementing full Business Continuity Plans/Disaster recovery, including that of the critical 999 lines to ensure that Warwickshire Police emergency service is maintained at all times. To be responsible for people management activities, including absence management, performance reviews, providing and delivering evidence for furtherance of capability and disciplinary procedures. To maintain up-to-date knowledge of IT systems, security of information and working practices. To conduct employee communication briefings, encourage team working, share best practice and develop level of competence of OCC staff through mentoring and coaching. To manage small projects To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: 5 GCSE’s at Grade A-C or equivalent, including English Language and Maths. NVQ Level 3 Supervisory qualification or equivalent. Desirable: Knowledge of National Contact Management Principles and Guidelines, National Standards of Incident Recording and Incident Deployment Principles. Experience: Proven experience of managing staff in a supervisory capacity within a contact centre / emergency service environment. Experience of mentoring, tutoring and/or coaching staff. Desirable: Management of small projects. Key Skills: Ability to analyse and interpret performance reports, supported by IT Systems. Proven ability to work to strict deadlines, managing a variable and diverse workload. Proven ability to communicate verbally and in writing with a wide range of people, including conducting employee briefings. Ability to analyse, review and present information in various formats. Ability to work on own initiative and as part of a team. Coaching and Facilitation Skills. Objective thinking, good investigation, problem solving and decision-making skills. Proficient in use of IT systems including Microsoft Office. Special Conditions: Shift working over a 24/7 period including night working Dealing with disturbing/unpleasant situations DSE Assessor Trained Fire Co-ordinator and First Aid at Work duties We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We are looking for warm, flexible, and compassionate Relief Support Workers to join our Supported Living service in the centre of Rugeley, Staffordshire. Our service provides varying levels of care to 14 individuals with a range of support needs which can include learning disabilities. Some of the individuals require personal care, help taking medication and with other day to day tasks. Others are more independent and enjoy going out into the community alone. The ideal candidate will be passionate about enabling and encouraging our service users to enjoy a fulfilling and valued life, and to develop their abilities to the fullest. Shifts will often be worked in teams of 3 to 4 staff members ensuring quality person-centred support to all of our service users. Relief Support Worker Duties: • Flexible working hours to include daytimes, evenings, weekends and sleep-ins, • Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required, • You will collaborate with service users, families, carers, and involved professionals to provide a coordinated and consistent service that maximises outcomes for service users, • Be responsive to the needs of service users in line with Person Centred Plans and respond flexibly to changing needs, • Encourage and support service users in expressing needs, views and concerns,...

We are looking for warm, flexible, and compassionate Relief Support Workers to join our Supported Living service in the centre of Rugeley, Staffordshire. Our service provides varying levels of care to 14 individuals with a range of support needs which can include learning disabilities. Some of the individuals require personal care, help taking medication and with other day to day tasks. Others are more independent and enjoy going out into the community alone. The ideal candidate will be passionate about enabling and encouraging our service users to enjoy a fulfilling and valued life, and to develop their abilities to the fullest. Shifts will often be worked in teams of 3 to 4 staff members ensuring quality person-centred support to all of our service users. Relief Support Worker Duties: • Flexible working hours to include daytimes, evenings, weekends and sleep-ins, • Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required, • You will collaborate with service users, families, carers, and involved professionals to provide a coordinated and consistent service that maximises outcomes for service users, • Be responsive to the needs of service users in line with Person Centred Plans and respond flexibly to changing needs, • Encourage and support service users in expressing needs, views and concerns, enabl...

We’re excited to offer a fantastic opportunity for someone looking to begin their career through an Operational Data Administrator Apprenticeship . This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re on the search for a highly motivated apprentice to join our join our GB Hire team in Lingfield. If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you. As an Operational Data Administrator at Portakabin , you will be based at our Lingfield Hire and Service Centre. You remit will be to effectively provide the administrative and data support across our service teams. You will help with the delivery and management of service tasks, including organising information, maintaining accurate data, supporting daily operations, and assisting with reporting. A key part of the role is learning how to help monitor costs and programme deadlines, ensuring that work is always delivered efficiently and professionally at all times. This is a hands on role where you will gain experience in both data handling and business administration while contributing to the smooth running of our services. Our professional apprenticeship programme has been developed to ensure you are supported throughout every step of your journey. Your 2-year apprenticeship will be delivered through a blended learning approach supported by our learning provider, QA. You will be stretched, challenged and supported by a business that views your professional development as a priority. Role Details: • Annual Salary - £19,000, • Role based: Lingfield Hire and Service Centre, Surrey, RH7 6HN, • Contract type: 36.25 Hours Per Week, • Annual leave of 25 days per annum plus bank holidays Daily Tasks • Assist in analysing data to help identify inefficiencies in service areas, including labour costs, cranage and energy usage ., • Report on rectification trends to enable our teams to proactively maintain our building fleet., • Update SAP Records: Accurately input operative labour hours Refurbishment and Fitout costs are up to date., • Manage Job Documentation: Organise and archive "Job Packs," drawings, and building layouts., • Coordinate Rectifications: Log and track rectifications, ensuring information is captured for quality reporting., • Monitor the transport log communicate building movements and any changes to the team, • Financial Admin: Raise and close Service orders, Monitor Planned vs Actual spend and highlight any issues., • Facility Coordination: Manage essential office tasks, including stationery ordering, canteen supplies, and booking travel or accommodation for the team., • Team Support: Assist with holiday tracking, training logs, and payroll data entry into the company Hub., • Safety Reporting: Record "Don't Walk By" (DWB) safety observations and assist in maintaining the Hire Centre Health & Safety board., • Equipment Compliance: Update and monitor records for PAT testing, forklift (FLT) inspections, and lifting equipment certs., • Excel Reporting: Use MS Excel to create simple tables and reports on service activity, labour trends. What we’re looking for…. • 5 GCSEs including Maths and English at Grade 4 or above (A-C) - Please add your grades to your CV before applying, • A candidate with a positive attitude and a real desire to learn, • Fantastic communication skills – both in person and virtually!, • A strong understanding of Microsoft Word, Excel and PowerPoint, • Excellent organisation. planning skills and attention to detail We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us! Apply… If interested, please submit your application as early as possible, applications will be reviewed on receipt. Important Dates: Closing Date - Monday, 13 April Interviews: Commencing April - You will be contacted for in person interviews. Offers issued: Mid-May NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • A range of dedicated health and wellbeing services, • Employee Assistance Program, • A chance to give back to your community with an annual Volunteering Day Off, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

A leading community health provider is seeking an Overnight Healthcare Support Worker to join their team at Five Rivers Health and Wellbeing Centre.

A leading educational institution in Greater London is seeking a Head of the Lister Learning Centre.

The ideal candidate should be business-minded and committed to serving a diverse community. Join us and make a difference in your community.

A charitable organization seeks a dedicated Community Support Worker in York. You will help service users promote independence through engaging activities such as choir practice, yoga, and community outings.

The role involves providing antenatal and postnatal care in the community, participating in home births and intrapartum care at a midwifery-led unit.

Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost which compliments our Community Services where the focus is promoting independent living. We are seeking a special person who is committed to assist the ser

This role involves providing personalized support, managing referrals, and collaborating with community organizations to enhance patient well-being.

Would you like to join our team of Bank Nurse Practitioners (NP) working at Wirral Health and Care NHS Foundation Trust sites which include 2 Walk in Centre sites at Eastham and Victoria Central Hospital Wallasey and an Urgent Care Centre at APH?. You will also be part of a ground breaking new way o

A community-focused charity in the UK seeks a Trustee to guide its strategic governance and support sustainable community initiatives. Ideal candidates are motivated by equity and community benefit, bringing various skills like finance or education.

This role involves managing a Donation Centre and Community Hub to drive community engagement and revenue generation. A leading end-of-life charity seeks a Retail & Community Hub Manager. Responsibilities include building community relations, organising events, and maintaining retail standards.

Abide by, and adhere to, all policies applicable to employees of both Lister Community School and the Newham Community Learning Trust. The Head of the Lister Learning Centre is responsible for leading the day‑to‑day provision of the Centre, ensuring high‑quality support for all students. Engag

The Community Project Assistant supports the planning, coordination, and execution of Spoken Culture’s community initiatives and flagship productions. Experience coordinating community initiatives, arts programming, or cultural events is a strong asset. Subject Line: Community Project Assistant.

A housing association in England seeks a dedicated Concierge to provide exceptional customer service at the community center.

Allemployees of the Brandon Centre are required to observe legislation, BrandonCentre policies, standards and guidelines relating to confidentiality,information governance, risk management, safeguarding children, safeguardingadults, equal opportunities, data protection, freedom of information, healt

About Kingsley Hall Church & Community Centre. You will lead our established commercial activities to be bigger and better, delivering increased financial surpluses alongside community benefit!.

Role Overview: The Community Partnerships Coordinator leads outreach and relationship-building efforts for Spoken Culture’s community initiatives and flagship productions, focusing on cultivating strategic partnerships to expand visibility, strengthen programming, support sponsorship and collabora

An organization dedicated to community fundraising seeks a skilled candidate to assist the fundraising team at the Barts Centre in Greater London.

The Aston-Mansfield Community Centre (AMCC) is our multi-purpose community centre in Manor Park, Newham. We’re looking for volunteers to join our team and support our community by assisting our Little Manor Supermarket and the Aston-Mansfield Community Centre. About the Aston-Mansfield Community C

A community mental health organization in Greater London seeks a Community Psychologist (Clinical/Counselling) for their girls' project. The role involves providing psychological support within community settings, conducting group sessions focused on mental health, and collaborating with youth organ

A community housing organization in East London is seeking a Community Operations Manager to oversee and support the delivery of community services. The role includes managing a team of staff, fostering collaborations with local partners, ensuring financial management, and producing reports on commu

The position involves outdoor work and aims to improve community safety in Peterborough.

Community Action for Refugees and Asylum Seekers (CARAS) works with people of refugee backgrounds to provide practical, educational, and social help.

A renowned community charity in Greater London is seeking a Rising Star Commercial Activities Lead to enhance their commercial activities. This role offers the chance to drive financial growth while making a community impact through established enterprises such as childcare and cafes.

A leading social research organization in the UK seeks a Market Research Interviewer in Bournemouth.This part-time role involves conducting research interviews in various communities, capturing valuable insights regarding important societal topics.Candidates must hold a valid UK driving license and

A community-rooted charity is looking for a dedicated and experienced Director to lead and manage the Leeds Baby Bank.

This unpaid role provides an excellent opportunity to contribute to the community and gain valuable experience in charity operations. The position suits individuals with operational management experience and a strong commitment to community engagement, particularly in East Glasgow.

Well for Life Community Health Hub is a charity offering practical, emotional, and social support to people living with HIV. Trustees are warmly encouraged to visit our Derby premises occasionally — especially to attend our Wednesday drop-ins — to understand our community and culture. Community

A community arts organization is seeking a Community Project Assistant to support the planning and execution of initiatives.

A community support organization is looking for volunteers to assist with food delivery for families in need. The role involves helping in the collection and packing of food, maintaining cleanliness in the community center, and interacting with visitors. Volunteers play a vital role in supporting ch

Looking for a fresh start or a flexible way to boost your income? Join the Evri Courier Team and deliver parcels in your own community on a schedule that suits you. Apply today or download the Evri Courier Community App to get started. Download the Evri Courier Communit

This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great mom

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Person S

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Weekend Receptionist - Blenheim Court, Liss - £12.Bedded Nursing, Dementia and Residential Care Home.At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams.We strive to create an environment that feels like home, whether w

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Fast Food Delivery Driver - Lancashire.Takeaway Delivery Driver - Full Driving License.Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Takeaway Delivery Driver you'll be the face of our service out on the road, connecting our kitchens with our customers.We are seeking a