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The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Key Points: - Freelance, remote working from anywhere in the world - Help launch an eyewear brand in the UK - Flexible working, make your own hours - £250 annual frames benefit for yourself and a 20% discount for friends & family - Room for growth at a fast paced start-up Description: An eyewear brand based in London are looking for a freelance remote Dispensing Optician to help launch their unique frame designs into the UK market. This is a fully remote position and you can be based anywhere in the world, so long as you are registered with the GOC as a qualified Dispensing Optician. This role is freelance and you will be able to make your own hours. You will be working with a fast paced start-up looking to shake up the UK’s optical industry and be a key part of its growth story, working closely with the Founders and COO to make the company a success. This role would be ideal for someone who is looking for freelance and/or remote work alongside another job or who has other responsibilities. There are opportunities for growth as the company expands, including transitions to other departments or taking on leadership roles. The Role: - Play an essential role in delivering exceptional eye care services to customers. - Provide expert advice on lens selection, frame compatibility and customisation options to meet each customer’s unique style and vision needs. - Educate the leadership team on proper eyewear care and maintenance, including lens cleaning, frame adjustment and storage techniques. - Collaborate with the team to enhance customer experience, address key inquiries and concerns, promote brand awareness and loyalty. - Stay informed about the latest trends, technologies and developments in optometry to provide the highest level of experience for customers. - Uphold the company’s commitment to excellence, integrity and innovation in all aspects of eye care and customer service. Requirements: - Registration with the GOC as a qualified Dispensing Optician. - Proven experience in a clinical optometry setting. - Strong clinical skills. - Excellent interpersonal and communication skills. - Basic computer skills, including Google Drive, Word and Excel. Ability to use Notion desirable but not a requirement. - Experience of working with high growth start-ups would be an advantage, but are not mandatory. Details + Key Benefits: - Fully remote role from anywhere in the world - Freelance - completely flexible work hours as you see fit for your schedule - Competitive cash salary, paid on a project basis - £250 in company credits annually to be spent on new frames from site - 20% friends & family discount code for any frames purchased from site - Room for progression as the company’s presence grows - including transitions to other departments or leadership roles (and potential company equity packages) - Start Date - Spring 2025, around May 2025 onwards To avoid missing out on this opportunity, please send your CV across as soon as possible. A cover letter is not necessary. Shortlisted applicants will be asked to attend a 30 minute video interview with both founders. We look forward to reviewing your applications!