Contact centre jobs in BanburyCreate job alerts

• £35,000 - £37,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week (This centre is closed on Sundays) Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Current MOT Testing Licence (No licence? Other opportunities available for Mechanic’s & Technician’s, contact one of our team on ___ for more details), • Must have a full drivers licence with no more than 9 points. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

About The Role Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Join CCS & Help Shape the Future of Renewable Energy! Job Purpose We are looking for a full-time Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting xrnqpay 360 reviews, and educating site and contact centre staff on enhanced profiling and custom...

Telesales Advisor Red Recruitment is recruiting a Telesales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to its clients. This role is perfect for someone with existing sales skills who wants to learn and develop in a professional business setting. The role will involve outbound calling businesses from various industries, looking to navigate them through the sales process with professional and persuasive sales skills. Benefits and Package for Telesales Advisor: Salary: £26,000 Per Annum plus Commission Hours: Monday - Friday, Sfift Rotation Between 9am - 7pm Contract: Temporar to Permanent Start Date: ASAP Location: Banbury, Oxfordshire Competitive Holiday Opportunity to progress personally and professionally Achievable targetsKey Responsibilities of Telesales Advisor: Proactively contacting new and existing business customers to identify sales opportunities Building strong rapport and understanding customer needs Promoting the businesses services and converting opportunities into sales Managing your pipeline through our CRM systems Working to daily, weekly, and monthly sales targets Maintaining accurate records and reporting on activity and performance Collaborating with internal teams to ensure excellent customer outcomesKey Skills and Experience of Telesales Advisor: Previous experience in telesales, sales, or a phone-based customer role Confidence speaking to customers and handling objections Strong communication and listening skills A positive, driven mindset with a desire to succeed The ability to stay organised and manage your own workload Basic computer skills and comfort working with CRM systemsIf you have the relevant skills and experience and are interested in the position, please apply now! Red Recruitment (Business)

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

A leading contact centre provider is looking for a Housing Repairs and Maintenance Contact Centre Manager in Greater London. This role is crucial for overseeing the daily operations of a busy contact centre, focusing on customer service quality, compliance, and performance management. The ideal cand

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

Contact Centre Insights Analyst. Proven experience in a real‑time management, workforce planning, or contact‑centre analytics role within a multi‑channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performance optimi

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

A leading energy provider in the UK is seeking a Contact Centre Manager to oversee daily operations in Chandlers Ford. Ideal candidates should have experience in high-volume contact centres and possess excellent communication skills.

Location: EE Truro contact centre, Calnick street, TR1 2JQ.

A leading recruitment agency is seeking a Procurement Manager specializing in Contact Centre services, located in West London.

Salary: £25,087 – Uncapped commission \n Location : Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ \n Full Time - Permanent \n Start Date - 26/01/26\n \n Sales Advisor \n What’s in it for you \n• Competitive Sa

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

A Global Technology Solutions Partner based in Greater London is seeking a Contact Centre Solution Architect.

Contact Centre Systems and Data Analyst. Proven experience in a real‑time management, workforce planning, or contact‑centre analytics role within a multi‑channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performanc

A leading loyalty company is seeking a Tech Lead to design innovative solutions for their contact centre products. Candidates should possess strong contact centre experience and architecture expertise, with knowledge of cloud platforms and development skills.

As the Sales Director, you will own the full sales cycle, focusing exclusively on driving new client acquisition for our contact centre solutions. Develop and execute a strategic sales plan for EMEA and beyond to identify, qualify, and close new business opportunities in outsourced contact centre se

Proven experience in a real-time management, workforce planning, or contact-centre analytics role within a multi-channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performance optimisation. Contact Centre Systems and Data

A prominent automotive services provider is seeking an Aftersales Customer Support Specialist in Salisbury.You will manage incoming customer queries while providing exceptional service and upselling retention products.The role offers a competitive salary of around £25,110 with potential annual bonu

A leading housing provider is looking for an interim Contact Centre Manager – Repairs in Ealing (Hybrid). This role requires proven experience in contact centre management, strong leadership abilities, and expertise in driving performance metrics.

If you are interested in hearing more about this Aftersales Contact Centre Advisor job in the Salisbury area, please contact Hamish Lowrie at Perfect Placement Today. Our client, a large multi-branded car and motorcycle dealer group with over 10+ sites across South/Southwest England, is currently lo

Leading a high performing contact centre. This role is ideal for a senior contact centre leader who enjoys being close to the operation and leading from the floor. We're looking for a delivery-focused manager, ideally from a contact centre outsourcer or managed service environment, who is comfortabl

Contact Centre Manager page is loaded## Contact Centre Managerlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (30 days left to apply)job requisition id: JR100755Contact Centre ManagerRole: Contact Centre Manager *

Lead daily calls with outsourced contact centre, providing guidance and feedback around performance metrics and identifying areas of best practice and improvement. Manage the quality process and ensure our contact centre partner is fully calibrated with requirements. Spend regular time on site at ou

Customer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essential. They are currently looking for Contact Centre Advisor. They are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. Ensure the effective day‑to‑day running of Contact Centre functions, maintaining high productivity, quality an

We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering repairs services across multiple channels. If you’ve also worked in the following roles, we’d also like to hear from

A leading recruitment firm in the UK seeks a Senior Contact Centre Leader to oversee a customer-facing operation. The ideal candidate will have a strong delivery mindset and significant experience in a contact centre environment.

Within Customer Contact, Amazon Connect serves as our core contact platform, alongside other customer channels aligned to our Customer Contact Strategy. Contact Centre experience – experience with Amazon Connect, Avaya, Genesis, or other telephony systems is a strong bonus. Candidates with prior c

As part of the Contact Centre CX team, the Senior Engineer will configure, support, and troubleshoot Contact Centre as a Service (CCaaS), Amazon Connect, TTY, and Fax solutions. Senior Contact Centre Engineer - Amazon Connect. The engineer will play a key role in implementing scalable solutions, res

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering repairs services across multiple channels. Contact Centre Operations Manager, Customer Services Manager, Repairs Customer

Deep understanding of modern contact centre operations. We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform.

A leading housing organization is looking for a Head of Customer Contact for the Repairs Contact Centre in Peterborough.

Oversee the day-to-day running of the Contact Centre across all channels. Lead a high-performing contact centre delivering great customer outcomes. Knowledge of contact centre systems and telephony platforms (e.

A dynamic contact service provider in the UK is looking for an experienced Contact Centre Manager to ensure operational excellence and enhance customer outcomes.

A new exciting Permanent Contact Centre Claims Advisor position in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the heal