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Housing Repairs and Maintenance Contact Centre Manager. An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. Contact Centre

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

Job Summary: As part of the Contact Centre CX team, the Senior Engineer will configure, support, and troubleshoot Contact Centre as a Service (CCaaS), Amazon Connect, TTY, and Fax solutions. The engineer will play a key role in implementing scalable solutions, resolving issues, contributing to majo

The Contact Centre Deputy supports the day-to-day operations of the contact centre, working closely with Contact Centre Managers to ensure smooth job allocation, high-quality customer service, and achievement of KPIs such as handle rate, conversion, and job dispatch. Overview of the Contact Centre D

Contact Centre Deputy Salary: £33,000 per annum Hours: 40 hours per week (including weekends as required) Shift pattern: 8-hour shifts between 6:30am – 7:00pm Location: Vauxhall, London Reporting to: Contact Centre Manager Work pattern: Fully office-based Job Description • S

As a member of the their Contact Center CX team, the Senior Engineer will configure, troubleshoot, and support Contact Center as a Service (CCaaS), TTY, and Fax solutions within the Contact Center environment. Senior Contact Center Engineer - Amazon Connect. This role is technical and requires close

Contact Centre Operations Manager, Customer Services Manager, Repairs Customer Services Manager, Call Centre Manager. Candidates must have previous Contact Centre Management Experience, ideally from Housing / Local Authority environments managing Property Repairs and Maintenance Enquiries. We have a

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for t

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. Deep understanding of modern contact centre operations.

Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ .

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering repairs services across multiple channels. If you’ve also worked in the following roles, we’d also like to hear from

As part of the Contact Centre CX team, the Senior Engineer will configure, support, and troubleshoot Contact Centre as a Service (CCaaS), Amazon Connect, TTY, and Fax solutions. Senior Contact Centre Engineer - Amazon Connect. The engineer will play a key role in implementing scalable solutions, res

Contact Centre Insights Analyst. Proven experience in a real‑time management, workforce planning, or contact‑centre analytics role within a multi‑channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performance optimi

If you are interested in hearing more about this Aftersales Contact Centre Advisor job in the Salisbury area, please contact Hamish Lowrie at Perfect Placement Today. Our client, a large multi-branded car and motorcycle dealer group with over 10+ sites across South/Southwest England, is currently lo

A leading recruitment firm in the UK seeks a Senior Contact Centre Leader to oversee a customer-facing operation. The ideal candidate will have a strong delivery mindset and significant experience in a contact centre environment.

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

The role (Sales Lead (Outbound)) sits within the Sales Team, focused on delivering customer retention activity through our outsourced contact centre partner. The position requires spending regular time at the contact centre site(s). Lead daily calls with outsourced contact centre, providing guidance

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. We are seeking an experienced and proactive Contact Centre Manager to join our leadership team. This role is centr

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

A leading housing provider is looking for an interim Contact Centre Manager – Repairs in Ealing (Hybrid). This role requires proven experience in contact centre management, strong leadership abilities, and expertise in driving performance metrics.

Contact Centre Manager page is loaded## Contact Centre Managerlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (30 days left to apply)job requisition id: JR100755Contact Centre ManagerRole: Contact Centre Manager *

You will be part of the EMEA RTC Voice Engineering team responsible for a range of activities including solutioning, designing and deploying Avaya Contact Centre solutions that solve problems, create business value and that are easy and simple to use that customers love. Designing, implementing and

Contact Centre Systems and Data Analyst. Proven experience in a real‑time management, workforce planning, or contact‑centre analytics role within a multi‑channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performanc

A leading loyalty company is seeking a Tech Lead to design innovative solutions for their contact centre products. Candidates should possess strong contact centre experience and architecture expertise, with knowledge of cloud platforms and development skills.

A leading recruitment agency is seeking a Procurement Manager specializing in Contact Centre services, located in West London.

Within Customer Contact, Amazon Connect serves as our core contact platform, alongside other customer channels aligned to our Customer Contact Strategy. Contact Centre experience – experience with Amazon Connect, Avaya, Genesis, or other telephony systems is a strong bonus. Candidates with prior c

As the Sales Director, you will own the full sales cycle, focusing exclusively on driving new client acquisition for our contact centre solutions. Develop and execute a strategic sales plan for EMEA and beyond to identify, qualify, and close new business opportunities in outsourced contact centre se

A leading recruitment firm is seeking a Senior Programme Manager to lead complex transformation programmes across the Council's Contact Centre and related services.

We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering repairs services across multiple channels. Contact Centre Operations Manager, Customer Services Manager, Repairs Customer

A prominent automotive services provider is seeking an Aftersales Customer Support Specialist in Salisbury.You will manage incoming customer queries while providing exceptional service and upselling retention products.The role offers a competitive salary of around £25,110 with potential annual bonu

Contact Centre Systems and Data Analyst. Proven experience in a real-time management, workforce planning, or contact-centre analytics role within a multi-channel environment. Understanding of contact centre metrics, call flows, customer and advisor behaviours, and best practices for performance opti

Provide expert advice and support to operational managers within the Contact Centre during periods of change. Experience of working within, or closely with, a contact centre, customer services, or resident services environment. Senior Programme Manager – Contact Centre & SMART.

A leading contact centre provider is looking for a Housing Repairs and Maintenance Contact Centre Manager in Greater London. This role is crucial for overseeing the daily operations of a busy contact centre, focusing on customer service quality, compliance, and performance management. The ideal cand

Leading a high performing contact centre. This role is ideal for a senior contact centre leader who enjoys being close to the operation and leading from the floor. We're looking for a delivery-focused manager, ideally from a contact centre outsourcer or managed service environment, who is comfortabl

A Global Technology Solutions Partner based in Greater London is seeking a Contact Centre Solution Architect.

A leading energy provider in the UK is seeking a Contact Centre Manager to oversee daily operations in Chandlers Ford. Ideal candidates should have experience in high-volume contact centres and possess excellent communication skills.

Deep understanding of modern contact centre operations. We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform.

A new exciting Permanent Contact Centre Claims Advisor position in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the heal

A leading housing organization is looking for a Head of Customer Contact for the Repairs Contact Centre in Peterborough.

Lead a high-performing contact centre delivering great customer outcomes. Proven experience leading contact centre operations in a complex, high-volume environment. Oversee the day-to-day running of the Contact Centre across all channels.

A dynamic contact service provider in the UK is looking for an experienced Contact Centre Manager to ensure operational excellence and enhance customer outcomes.