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About Duncan & Todd Duncan and Todd are the leading sight and hearing care specialists in Scotland. In operation for over 50 years, the Group encompasses over 40 retail branches, a multi-million pound ophthalmic lens manufacturing laboratory, and a corporate eyecare provision. The group is committed to providing the very best of care and service to its communities. Our aim since day one has always been to provide accessible, professional, quality eye and hearing care to local communities – irrespective of whether you live in a city or rural location, and with 43 practices across Scotland there will be one near you. About the role We are looking for a Head of Customer Experience who will work closely with the Marketing team and be tasked with building a customer centric culture, ensuring that every interaction with the company contributes to a positive and profitable relationship. You will focus on understanding customer’s needs, gathering feedback and identifying strategies to optimise their experience. The role reports into the Chief Commercial Officer. Key responsibilities • Create a customer journey that is consistent and aligned across the business and leads to higher customer satisfaction and increased profitability., • Develop and create the customer experience standards and ways of working that are then rolled out across the business., • Responsibility for creation of training and coaching content for delivery of these standards across the group and ensuring controls are in place to ensure adherence to the standards, identifying areas of improvement., • Champion the customers voice, working to improve satisfaction, loyalty and retention while reducing the churn and generating new customers across the group., • Work with other teams to drive cross functional collaboration (marketing, sales & product) to ensure a consistent and positive customer experience in unison with clinical excellence., • Utilise customer insights, personas, and feedback to understand expectations, identifying and championing continuous improvement opportunities., • Use data and analytics to make informed decisions about creating and improving the customer experience. You are likely to be already working in a Head of Customer Experience or CX Manager role in either a retail or clinical retail setting. You will have strong CRM experience and a good track record of working with multiple teams across a business. Sector experience is not essential. This is an exciting time to join D&T as we go through huge growth and transition, and you will have the opportunity to really make an impact and be part of our journey. You will spend time in the field, travelling across our national branch network. Location is flexible, with at least 1 day a week required in our Aberdeen HQ.

Owning the overall content calendar and operations, they will lead the production of primary and derivative assets across the whole buyer journey to fuel campaign-related needs that includes SEO/digital authority, blogs social media, account-based marketing (ABM), inbound integrated campaigns, susta

Senior Marketing Manager, UK & Ireland. Donorbox's expansion within the nonprofit sector in the United Kingdom and Ireland. Recommend ways to tailor content for greater cultural relevance in the UK and Ireland, including ads and targeted campaigns.

We are on the lookout for a motivated and creative Content Manager with expertise in SEO and digital content strategies to join a dynamic Digital practice. Digital Content Manager - SEO - Contract. You will oversee the delivery of content projects, enhance search engine performance, and drive innova

Youll collaborate with the Social Media Content Manager to ensure every piece of content, from the everyday to the big bang, is covered. Coordinate with the Social Media Content Manager for seamless campaign integration. As a Campaign Content Manager, you will lead product launches, brand campaign

Content Manager (m/w/d) – UK / US in Stuttgart für Neuffer. Für neue Landing pages stellst du passenden Content zusammen und stimmst diesen selbstständig mit den Abteilungen SEO, UX Design und Business Development ab. Konzeption und Content-Strategie:.

Content Marketing - Manager / Senior Manager. Content Marketing - Manager / Senior Manager. The successful candidate is an exceptional writer, strategic thinker, and project manager with a knack for breaking down complex topics into compelling, digestible content and experiences.

Social Media & Content Manager (SB). Social Media & Content Manager. Social Media & Content Manager (SB).

As our Senior Product Content Manager, you will own and scale the next generation of product training for an AI native world: clear, practical learning paths for Snyk products, plus certifications, instructor led offerings, and hands on labs that customers love. Professional Services and select exte

We are seeking a capable and experienced Website Content Manager to oversee the launch and ongoing content operations of a high-traffic hospitality website. Reporting directly to the Head of Digital and supported by a content operations contractor during the transition, this role will serve as the k

Collaborate with marketing program owners, content strategists, and/or campaign managers to integrate and repurpose content marketing and campaign content where appropriate. Collect, analyze, and report on content marketing success via standard content marketing KPIs using web analytics tools, marke

You’ll be the first Content Manager hire. Concept, direct, and produce content that turns heads, from shoots and campaign visuals to video, banners, and social assets. Lead shoots, work with third-party creatives, and push out content that feels bold, fresh, and on-brand.

Veeva’s Content Partner Program educates and enables marketing agencies, services partners, and customers with internal content creation and development teams to build quality promotional and medical content for Veeva’s Commercial suite of products. Content Partner Training Manager. We are looki

To work with other Content Managers on cross-platform distribution plans that maximise the full potential of The FA's content, both in terms of its visibility and commercial value. To collaborate with the rest of the Content Strategy unit as well as the Creative Content unit on ideation and planning

Content & PR Marketing Manager (f/m/d) - Fin Tech Startup (Berlin). You know how to translate complex ideas into compelling narratives that resonate with institutional investors, fund managers, and industry stakeholders. PR, content, and partnership strategy.

Extensive experience in B2B or SaaS content marketing, with several years managing content teams. Working cross-functionally with campaign, product, field, and partner marketing, you’ll build frameworks for global and regional content while championing experimentation, performance, and innovation,

Reporting to the Operations Manager, the senior project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. An opportunity has opened for a Seni

CITRIX PRODUCT MARKETING MANAGER. Citrix Product Marketing Manager. PRODUCT MARKETING MANAGER - CITRIX.

Freedom Networks is seeking an experienced Project Manager with Senior Authorised Person (SAP) authorisation to lead and deliver construction and asset replacement projects on 11kV to 132kV networks across Scotland.

We're Hiring: Clinical Study Project Manager (Real World Evidence). Clinical Study Project Manager.

We are looking for an experienced Senior Project Manager to join our team in Scotland as part of a large region that delivers exciting and cutting-edge projects within healthcare, manufacturing, airports and education. Lead pre commencement activities in conjunction with the Pre-construction Ma

Oversee advertising, promotional materials, social media content, websites, and webinars to ensure alignment with company strategy.

Freedom Networks is seeking an experienced Project Manager with Senior Authorised Person (SAP) authorisation to lead and deliver construction and asset replacement projects on 11kV to 132kV networks across Scotland.

Property Project Manager - Buckingham Palace, London Its conserving the past, while developing its future. Essential criteria With experience as a Property Project Manager or Surveyor within an environment of occupied spaces, y

Business Partnering & Commercial Finance Manager - Marketing (Assembly, Bristol, United Kingdom)This role can be based in Birmingha, Bristol or London. Want to join in? Why this role mattersAs a Business Partnering & Commercial Finance Manager - Marketing, you will play a pivotal role within the

PRODUCT MARKETING MANAGER - CITRIX. CITRIX PRODUCT MARKETING MANAGER. Citrix Product Marketing Manager.

Our Store Development Team is strengthening their construction team to meet our ambitious expansion plans, we are looking for an enthusiastic and motivated Senior Construction Project Manager to join their team in Doncaster Property Office.

Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence.

Project Manager – Digital Marketing Agency (Trades Industry Focus).

Marketing Manager (Sustainable Energy)Swansea£30,000-£40,000 + Training + ProgressionAre you a Marketing Manager with a background in working in the Energy sector looking to really progress your career and spearhead a brand new marketing team for a company that has ambitious plans to become a real

Monitor social media engagement and audience preferences to continually refine content strategy. Proven experience in video creation and editing, with a strong portfolio showcasing sports-related content. Valnet is committed to producing premium content, and we therefore require all our contributors

If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasisedContent DesignerThe Intellectual Property Office (IPO) is seeking a content designer to contribute to its digital transformatio

You’ll join a collaborative digital team, work remotely, and focus on high-quality web content. Spot typos and ensure content matches source material. Compare live web pages with staging versions in Adobe Experience Manager (AEM).

European Marketing ExecutiveLocation: Newbury (UK) | Hybrid | NetherlandsBen jij klaar om marketingcampagnes naar een hoger niveau te tillen? Lees dan snel verder!Our client is a leading provider of Unified Communications, Audio Visual, and collaboration solutions helping partners across Europe con

Marketing Operations Procurement Manager – EMEA.

A fantastic opportunity for an experienced and qualified Marketing Executive or Coordinator to manage our marketing function to generate qualified leads for our sales team to enable further rapid growth.Working for a privately owned British manufacturer of integrated factory refurbishment solutions

Understanding of the content funnel and content strategy structure (or willingness to learn this to better understand the context of your work). Create various content based on specifications from the marketing manager and on your own initiative: mainly texts for landing pages, white papers (guides/

Key Purpose of RoleAs an experienced Marketing Executive Lead your responsibilities will include execution of creative and engaging marketing campaigns, planning marketing events and product launches, developing an online presence and content writing for websites and campaigns.

Ecommerce Product Content Executive. Ecommerce Product Content Executive. You’ll get exposure to product launches, merchandising processes, creative copywriting, and digital content optimisation.

Freedom Networks is seeking an experienced Project Manager with Senior Authorised Person (SAP) authorisation to lead and deliver construction and asset replacement projects on 11kV to 132kV networks across Scotland.

Project Management Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first project management role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options availa

Some of the key deliverables in this role will include: - Reporting to the Operations Manager, the senior project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Proj

Project Management Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first project management role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options availa

We're Hiring: Clinical Study Project Manager (Real World Evidence) Location: Remote / Global Employment Type: Full-time, Permanent About the Role <

Project Management Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first project management role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options availa

As a Senior Manager, Sustainability Marketing & Sales Enablement , you will Collaborate with product, consulting and sales teams to develop messaging frameworks, battlecards, FAQs, demos and other materials that support sales enablement and showcase sust

Our client is seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts.

The Marketing team at TRM Labs is looking for a Senior Growth Marketing Manager to scale pipeline impact through full-funnel demand campaigns that drive measurable revenue outcomes.