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We are seeking a dynamic and experienced Floor Supervisor to oversee daily operations within our bustling hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and kitchen experience, and a passion for delivering exceptional customer service. This paid position offers an exciting opportunity to manage a team, ensure food safety standards, and maintain high-quality service in a fast-paced setting.

Cafe Supervisor

Job Overview The Property Manager will oversee the daily management of the company’s commercial property and co-working facilities. Key Responsibilities • Manage day-to-day operations of office spaces and coworking facilities, • Handle tenant relations and leasing enquiries when applicable, • Coordinate property maintenance, repairs, and service providers, • Ensure compliance with health and safety regulations, • Manage rental agreements and occupancy records when applicable, • Monitor property budgets and operational expenses, • Support events and business activities within the centre Requirements • Experience in property management or facilities management is preferred, • Strong organisational and problem-solving skills, • Good communication and customer service skills, • Property management qualification or experience preferred Application deadline:16/04/2026 Job types: Full-time, Permanent Salary: £43,000 - £45,000

HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Benefits: • Private Healthcare, • Free Worldwide Gym membership, • Team Performance Based Bonus, • High Street Discounts, • Pension Scheme, • Free drinks all day!, • Free lunch! Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Full-time Pizza Chef - £17.71 per hour inclusive of tronc Alley Cats Pizza – Kings Road About Us: Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York-style pizzas and energetic atmosphere. We are looking for an experienced and passionate Pizza Chef to join our fantastic team at our Kings Road location. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and enjoy working with a dynamic team, then we want you to join us! Position Overview: As a Pizza Chef at Alley Cat's Pizzeria, you will be responsible for preparing and cooking our signature pizzas to perfection. We're looking for someone with a strong background in pizza making and a creative flair for developing new and exciting recipes. If you're a team player with a passion for food and a drive for excellence, then we want you to be part of our kitchen brigade! Responsibilities: • Prepare pizza dough, sauces, and toppings according to established recipes and standards, • Stretch and shape dough by hand to create a variety of pizza styles, including thin-crust and deep-dish, • Operate pizza ovens and other kitchen equipment safely and efficiently, • Monitor cooking times and temperatures to ensure pizzas are cooked to perfection, • Coordinate with other kitchen staff to ensure timely and accurate order fulfilment, • Uphold Alley Cat's Pizzeria's standards of food quality, presentation, and sanitation at all times, • Contribute ideas for new pizza flavours and seasonal specials to keep our menu fresh and exciting Requirements: • Previous experience as a Pizza Chef or Pizza Cook in a high-volume restaurant setting, • Strong knowledge of pizza dough, sauce, and topping combinations, as well as pizza oven operation, • Creative flair and passion for experimenting with flavours and ingredients, • Ability to work efficiently under pressure and meet deadlines in a fast-paced kitchen environment, • Excellent communication and teamwork skills, with the ability to work collaboratively with kitchen and front-of-house staff, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • A free staff meal on shift, • 50% discount on food and drink, • People’s Pension scheme contribution after 3 months, • A fast-track career progression and CPL training

Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Location: Lisson Grove, North West London (NW1), NW1 Salary: From £40,000 to £40,000 per annum H&C Solutions is delighted to announce our partnership with an exciting Greek restaurant in the heart of Marylebone. This concept celebrates the finest produce from across the Greek Islands, brought to life through a high-end casual dining experience. The menu champions simplicity and seasonality, allowing exceptional ingredients to shine. Pass Master Benefits: • A fantastic salary package starting at £40,000, • Generous pension schemes, • Working in a new kitchen with all the latest equipment., • Working under a Michelin trained head chef celebrity culinary director., • Collaborating with dedicated proprietors aiming to influence the London hospitality sector. Pass Master Requirements • Exceptional Communication Skills: A confident communicator who can work seamlessly on the pass alongside the Head and Sous Chef. Key responsibilities include delegating tasks, calling orders, quality-checking dishes, and applying the final touches before plates reach the dining room., • Thrives in a Fast-Paced Environment: A self-motivated individual who performs at their best during high-pressure, high-volume services., • Proven Employment History: All applicants must demonstrate a solid and reliable career background within professional kitchens., • Natural Leadership & Team Coordination: A Junior Sous Chef or experienced Pass Master with strong leadership qualities. Someone who collaborates effectively with the Head Chef to guide and motivate the brigade through busy services, seven days a week.

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Construction Project Coordinator / Administrator Location: Hendon, NW4 Type: Full-time, Monday to Friday, 9am – 5pm Salary: £30,000-£32,000 Start: May 2026 We are a growing construction contractor based in Hendon, NW4, delivering residential projects across London. We are looking for a capable and driven Construction Project Coordinator / Administrator to take ownership of projects from inception through to completion. Who We Want to Hear From We are looking for someone with proven experience in construction coordination, administration, estimating, procurement, or a built environment role. If the following sounds like you, we want to see your CV: • You are comfortable taking ownership of tasks and seeing them through to completion, • You are confident, reliable, and take your responsibilities seriously, • You can work independently, proactive and solution-focused when faced with new challenges, • Organised with strong attention to detail and take pride in the quality of your work, • Self-motivated and comfortable working in a small, busy team Key Responsibilities • Support the director with day-to-day office administration including correspondence, document control, filing, and general office tasks, • Prepare tender documentation and support bid submissions, • Extract material requirements from technical drawings and develop accurate project cost estimates, • Managing communications professionally with clients, architects, and Building control and resolving queries in a timely manner, • Build and maintain internal templates, trackers, and systems, • Manage project documentation, progress reports and valuation What We Offer • £30,000 – £32,000 per annum, • 28 days holiday including bank holidays, • Monday to Friday 9am – 5pm, • New company laptop and mobile phone provided, • Modern, spacious office environment, • Company pension and sick-pay, • Salary reviewed on successful completion of probation, • Performance bonuses, • Supportive, close-knit team environment in a growing business

* Incipio curates beautiful spaces with vibrant atmospheres for great times.* Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role Our hosts are helpful, friendly, and highly organised. As the first people to greet our guests, they set the tone for the entire experience and play a key role in managing the day's bookings seamlessly. What We're Looking For Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Welcoming guests warmly and creating a positive first impression from the moment they arrive Managing reservations and walk-ins, ensuring smooth table flow throughout service Providing friendly, attentive service and responding promptly to guest needs Offering knowledgeable recommendations on wines, drinks, and menu items Supporting the team to deliver a seamless dining experience during busy service periods Coordinating with the kitchen and bar to ensure timely and accurate orders Maintaining a clean, organised, and inviting front-of-house environment Handling guest enquiries, feedback, and special requests with professionalism Processing payments accurately and efficiently Assisting with opening and closing duties, including setting up and resetting service areas Upholding health, safety, and responsible alcohol service standards Contributing to a positive team culture and helping create memorable guest experiences Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

About the Role We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to the CEO & Showroom Assistant to join our growing fashion business. This is a dynamic, multi-faceted role supporting both the CEO in their day-to-day operations and the showroom in ensuring the smooth running of administrative, logistical, and client-facing activities. The ideal candidate will be someone who thrives in a fast-paced, creative environment, demonstrates impeccable organization, and understands the nuances of the luxury fashion industry. Key Responsibilities • Admin Support to CEO, • Manage and prioritize the CEO’s calendar, appointments, and travel arrangements. Support day-to-day business operations., • Coordinate meetings, prepare agendas, and support follow-up actions., • Handle correspondence, confidential information, and communications on behalf of the CEO and leadership team., • Office Administration & Operations, • Oversee general office operations including supplies, vendor coordination, and workspace organization., • Maintain company documentation, digital filing systems, and key administrative databases., • Generate customer invoices across global clientele services., • Manage finished stick control on the brand website., • Assist with ad hoc backend website admin., • Assist with expense management., • Fashion Showroom Support, • Coordinate showroom appointments, manage sample trafficking, and oversee the condition and organization of collections., • Assist with sales and client appointments and follow-ups., • Prepare product linesheets, lookbooks, and digital decks for buyers and press., • Support PR and communications teams with sample send-outs, returns, and press loans., • Maintain the tidiness, organization, and styling of the showroom at all times — ensuring the space reflects the brand’s creative vision and luxury aesthetic., • Curate presentation areas, mannequins, and product displays to enhance the overall brand experience for clients and visitors., • Ensure the showroom is fully stocked with materials, refreshments, and key collateral before appointments or events. Skills & Experience Required • University Graduate/1 years’ experience in administration, personal assistance, or fashion showroom operations (luxury fashion preferred)., • Exceptional organizational and multitasking abilities., • Excellent written and verbal communication skills., • Strong attention to detail and discretion with confidential information., • Confident using productivity tools (Google Workspace / Microsoft Office)., • A proactive, solution-oriented approach — able to anticipate needs and act independently., • Professional demeanor with strong interpersonal skills and a polished presentation., • Highly professional, poised, and composed under pressure., • Collaborative and adaptable within a small, fast-paced team., • Passionate about fashion, culture, and design., • A natural multitasker who enjoys variety and responsibility.

Manage office administration tasks, including handling emails, paperwork, and maintaining accurate records. Answer telephone calls professionally and efficiently, addressing inquiries effectively. Process product returns by gathering and recording relevant information and coordinating with suppliers when necessary. Conduct research for the business, such as energy bills, service providers, and cost comparisons. Arrange repairs, renewals, and maintenance services by contacting external companies. Ensure documentation is accurate, organized, and up-to-date to support smooth operations. A team-focused environment with a positive attitude, reliability, and approachability. Work proactively with colleagues to create an efficient and cooperative workplace.

The Pachamama Family proudly delivers exceptional guest experiences across our venues in central London. Since our founding in October 2014, Pachamama Group has been on a mission to introduce inspiring hospitality concepts across the globe, doing it our way and making the impossible possible. Each of our restaurant concepts is thoughtfully crafted to transport guests to diverse locales, offering unique culinary experiences in unforgettable environments. At its heart, Soraya is about sharing. Soraya, coming into London mid-June 2026, offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. As an Assistant Restaurant Manager, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. Your main responsibilities will include: • Lead, motivate, and support the front-of-house team to deliver high service standards, • Assist with recruitment, onboarding, training, and ongoing development of staff, • Conduct pre-service briefings and provide continuous coaching and performance feedback, • Ensure smooth day-to-day service by coordinating with kitchen and bar teams, • Deliver exceptional guest experiences and handle complaints professionally, • Maintain strong menu knowledge to support service quality and team guidance, • Monitor guest satisfaction and drive upselling opportunities, • Support the Restaurant Manager with scheduling, staffing, and operational needs, • Step in during busy periods to assist the team and maintain service flow We Offer: • Attractive salary based on your skills and experience, • Full Service Charge distribution, • Referral scheme with a £300 bonus for a successful candidate, • Complimentary breakfast, lunch, and dinner for all employees, • Generous staff discount at all group's restaurants, • 28 days of holiday for a full-time employee, ensuring a balanced professional and personal life Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge, • A friendly and positive work environment fostering respect and teamwork, • Psychological, financial, and legal support available through our Employee Assistance Programme (EAP), • Salary paid monthly -- on the last Friday of each month, • Stream access, allowing you to stream up to 50% of your earnings at any time, • Pension scheme with a 3% employer contribution, • Opportunities for career development, with regular appraisals to discuss progress and perspectives If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to take part in an exciting new opening.

FOUNDING CHEFS – BY CHEFS By Chefs is a new London food platform connecting customers with local chefs offering weekly pre-order meals and subscriptions. We are currently onboarding a small number of founding chefs and home cooks across London. This opportunity is ideal for: • chefs, • home cooks, • caterers, • food creators, • who want to generate additional weekly income while keeping control of their own menus, pricing, and availability. How it works: • Create your own menu, • Customers place weekly pre-orders or one-off orders, • Flexible cooking schedule, • Cook from home or your own kitchen, • We help coordinate the platform, customer orders, and delivery, • Requirements:, • Passion for cooking and quality food, • Food Hygiene Certificate (or willingness to obtain one), • Reliable communication, • Ability to prepare meals consistently Join us by applying Selected chefs will be invited for a short introductory call.

Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Join our established dental practice as a trainee dental nurse and kickstart your career in dentistry. We are seeking a bilingual candidate to join our friendly and experienced team, committed to delivering high-quality dental care. We provide an inclusive environment, with a wheelchair-accessible practice fully compliant with CQC standards, ensuring top-notch patient care and treatment. Our practice is equipped with the latest materials and techniques, and we emphasize continuous professional development. This is a permanent, full-time trainee dental nurse position, with working hours Monday to Friday, 08:45 to 16:00. Benefits: • Comprehensive health insurance, • Employee & Wellness Assistance programme, • Recognition and rewards for your hard work, • Paid holidays, sick leave, and birthday celebrations, • Conveniently located near public transport Responsibilities: • Assist dental professionals during examinations and procedures, • Prepare and maintain treatment rooms, • Keep accurate patient records, • Address patient inquiries professionally, • Sterilise and maintain instruments, • Manage dental material inventory, • Coordinate patient appointments Requirements: • Enrolled or planning to enrol in the NEBDN dental nursing diploma, • National Insurance Number, • DBS Check, • Proof of Hepatitis B vaccination (first dose accepted) If you are enthusiastic and ready to embark on a fulfilling career in dental nursing, apply now for this exciting opportunity!

FRONT OF HOUSE ASSISTANT – Cove Cannon Street We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Greet guests warmly and assist with check-in and check-out procedures Handle guest inquiries, requests, and basic complaints professionally Answer phone calls and manage reservations or guest information Maintain a clean, organised, and welcoming front desk area Follow hotel policies, procedures, and service standards Coordinate with housekeeping and other departments as needed Assist with administrative and front office tasks Ensure guest satisfaction at all times THE FIRE YOU CARRY Friendly, professional, and customer-focused attitude Strong communication and interpersonal skills Ability to work well as part of a team Good organisational and multitasking abilities Attention to detail and accuracy Problem-solving skills and a calm approach under pressure Basic computer and administrative skills Willingness to learn hotel systems and procedures YOUR PROVEN TRACK Previous experience in customer service or hospitality preferred Experience in a hotel front office or guest services role is an advantage Experience dealing with guests in a face-to-face environment Ability to work flexible shifts, including weekends and public holidays On-the-job training provided for entry-level candidates Experience using property management systems (PMS) is an advantage WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process---from test fits and concept design through construction administration - with a strong focus on FFE selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events \*Portfolios must be submitted for consideration \*\*This role is based in London, and periodic travel may be required

Events Coordinator Kings Cross St Pancras We are looking to recruit a dynamic, well-spoken Events Coordinator for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all type of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; form large corporate meetings to wedding reception and much more. The ideal Events Coordinator will come from an operational role either within Hotels, Conference/Events operation or within a corporate establishment. Although this is predominantly a Monday to Friday role, candidate needs to be however flexible and happy to work during weekend, when required. The Events Coordinator will be able to deliver an exceptional customer service and will be experienced in running corporate functions. The ideal Coordinator will: • Conduct reactive sales: communicating with clients over the phone, via emails, arranging viewings and negotiating pricing., • Use the company PMS to proceed with tracking, allocations and organising team and departments accurately., • Ensure all function rooms are clean and set up correctly according to the event requirements (candidate will also help to set up rooms hence moving equipment and furniture)., • Brief & train the team regarding menus, functions and safety procedures., • Check all the storage area are clean and tidy., • Contribute to a good communication with the management in all departments., • Capable to running events independently. To be considered candidate must: • Be able to work under pressure with others calmly, courteously and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual with a strong conference background, looking for a long-term commitment and willing to grow and learn. If this is you, don’t wait any longer, send your CV to us today.

HR Assistant / Recruiter – Romanian & Russian Speaking Location: Southwark, Central London Job Type: Full-Time / Contract Working Hours: Monday to Friday, 9:00 AM – 5:30 PM (40 hours per week) Immediate Start Available We are currently seeking a professional and motivated HR Assistant / Recruiter to join our Head Office team in Central London. This is an excellent opportunity for an organised and enthusiastic individual looking to develop their career within recruitment and human resources in a fast-paced and dynamic environment. Key Responsibilities As an HR Assistant / Recruiter, your duties will include: • Managing the full recruitment process, including sourcing, screening, interviewing, and selecting candidates, • Coordinating interviews and communicating with applicants throughout the hiring process, • Maintaining accurate employee and candidate records, • Answering telephone and email enquiries professionally, • Acting as the first point of contact for clients, staff, and candidates, • Supporting the day-to-day administrative operations of the office, • Assisting management with business development and operational tasks, • Highly organised with excellent time-management and multitasking abilities, • Confident, proactive, and able to work effectively under pressure, • Professional in both appearance and communication, • A strong team player with excellent interpersonal skills, • Flexible, adaptable, and willing to take on additional responsibilities, • Comfortable attending external meetings and events when required, • Passionate about recruitment, HR, and people management, • Previous experience working in an office environment, • Strong computer literacy and administrative skills, • Excellent spoken and written English, • Previous recruitment or HR experience, • Full training and ongoing support, • Friendly and supportive team environment, • Opportunities for career growth and development, • Pension scheme and company benefits, • Modern office located in Southwark, Central London

Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: • Ensure that the meeting spaces are set in accordance with the information supplied on function sheets., • Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager., • Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times., • Provide the highest level of service to our guests., • Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients., • Ensure cleanliness is up to standards at all times., • Open and close meeting spaces as per procedures when needed., • Ensure the highest level of food safety by following the health and safety procedures in place., • Make sure food is transported in a safe manner, avoiding cross-contamination., • To contribute to the team with a positive and optimistic attitude and problem-solving mindset., • Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: • Be able to work under pressure with others calmly, courteously, and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.

Receptionist – Fundamental Hospitality London Fundamental Hospitality is a global lifestyle hospitality group renowned for creating exceptional dining and social experiences, with iconic brands including GAIA, La Maison Ani, and Shanghai Me. As we continue to expand our London presence, we are looking for a confident and charismatic Receptionist to join our team. About the Role As a Receptionist, you will be the face of Fundamental Hospitality, offering a warm welcome and a seamless guest experience from arrival to departure. The Receptionist will play a vital role in ensuring that every guest interaction reflects our values of excellence, elegance, and attention to detail. Key Responsibilities • As Receptionist, greet and engage guests with professionalism and genuine hospitality, • Manage reservations efficiently, maximising bookings and maintaining accuracy, • Communicate effectively with management, hosts, and service teams to ensure smooth coordination, • Handle guest queries and feedback with discretion and care, • Maintain a polished and inviting reception area that reflects the group’s luxury standards What We’re Looking For • Previous experience as a Receptionist in a fine dining restaurant, hotel, or luxury hospitality environment, • Exceptional communication and interpersonal skills, • Strong organisational abilities and meticulous attention to detail, • A genuine passion for hospitality and creating memorable experiences, • Fluent English; additional languages are a plus Why Join Us At Fundamental Hospitality, you’ll join an international team that values creativity, integrity, and growth. We offer: • A dynamic, supportive work culture, • Opportunities for progression across our global portfolio, • Competitive salary and benefits package, • The chance to represent leading hospitality brands like GAIA, La Maison Ani, and Shanghai Me If you’re an ambitious Receptionist ready to deliver world-class guest experiences in one of London’s most exciting hospitality groups, we’d love to hear from you.

Sous Chef – Riviera London 📍 London 💰 £45,000 per annum Riviera London, renowned for its elegant interpretation of Southern French Mediterranean cuisine, is seeking a talented and experienced Sous Chef to join its dynamic kitchen team. Key Requirements: • Minimum 3 years’ experience as a Sous Chef in restaurants of a similar calibre (fine dining or high-end establishments), • Strong knowledge of Mediterranean cuisine, with a focus on Southern French gastronomy, • Proven ability to lead and support a kitchen brigade, • Excellent organisational skills and attention to detail, • Ability to perform under pressure in a fast-paced environment Key Responsibilities: • Support the Head Chef in the day-to-day management of the kitchen, • Supervise and coordinate the brigade during service, • Ensure consistently high standards of food quality and presentation, • Assist with stock control, ordering, and cost management, • Maintain strict hygiene and food safety standards What We Offer: • Full-time, permanent position, • Competitive salary of £45,000 per year, • Opportunity to grow within a high-level, ambitious culinary environment

Sales Event Manager Inspired By: Head of Events Supported By: Junior Events Assistant Events Coordinator We curate beautiful spaces with vibrant atmospheres for great times. As our Sales Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands on role that requires flexibility in your working week, as a HQ team we don't subscribe to a 9-5 working day and work to the business needs. What You'll Be Getting Up To: Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business. Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly. Plan and deliver private, corporate events and Weddings with confidence, creativity, and precision. Oversee and develop two direct reports, supporting their growth and ensuring team targets are met. Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals. Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts. Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards. Maximise sales opportunities by upselling venue features and additional services. Keep online listings up to date, ensuring photos, descriptions, and promotions are current. Represent the brand at exhibitions and showcases to promote the group and its venues. Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date. Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics. Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time. Manage invoices and payment schedules, working collaboratively with our finance team. Who You'll Be: A hospitality professional with at least 3 years of event sales management experience, confidently delivering events for 500+ guests and managing budgets over £50k. Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events. Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight. Background in hospitality within an agency, bar and restaurant group, or hotel environment. Skilled in managing third-party relationships and supplier partnerships to uphold operational quality. An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams. Detail driven and highly organised, ensuring accuracy and flawless event delivery. Commercially minded with a focus on revenue growth, pipeline management, and conversion success. A supportive leader who fosters a culture of development and collaboration within the team. Motivated, proactive, and resilient when working toward ambitious sales targets and business goals. Benefits \& Best Bits Comission structure incentives Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Digital Marketing Executive For over 20 years, Brindisa Tapas has been celebrating authentic Spanish food across London. With six restaurants, we're known for warm hospitality, bold flavours and a genuine love for Spanish Culture. Meanwhile, for each of the last three years, we've opened a new location for Bar Kroketa, a unique spot bringing Spanish bar culture to London. We're looking for a Digital Marketing Executive to support the delivery of our digital marketing activity across multiple channels --- helping us bring the Brindisa experience to life online and drive guests into our restaurants. This is a hands-on role, ideal for someone 1-3 years into their marketing career who is keen to develop their skills across social media, email marketing, and digital campaigns within a fast-paced hospitality environment. You'll work closely with the Senior Marketing Communications Manager and external agency partners to execute campaigns, create content, and track performance. What you'll be doing Social Media • Manage and grow Brindisa Tapas' and Bar Kroketa's social media presence across Instagram, Facebook, and TikTok, maintaining a consistent brand voice and aesthetic across all channels., • Build and execute a monthly content calendar, balancing planned campaigns with reactive, timely content., • Create engaging, on-brand content --- copy, imagery, and short-form video --- that celebrates the people, produce, and experiences that make Brindisa Tapas what it is., • Coordinate with photographers and site teams to create strong, on-brand visuals., • Monitor engagement, track performance (followers, reach, engagement rate, saves), and use that data to sharpen the content strategy over time. Paid Media \& Agency Collaboration • Work with agencies to plan, implement, and optimise paid digital campaigns across Google Ads, Meta and TikTok, ensuring activity is aligned with brand objectives and commercial priorities., • Brief agencies clearly on campaign goals, target audiences, and creative assets, and hold them to account on timelines and deliverables., • Monitor paid performance metrics --- click-through rate, conversions, cost per acquisition, and return on investment --- reporting results and flagging issues proactively., • Identify opportunities to test and improve campaign performance through data-driven insight, bringing recommendations rather than just results. Email Marketing • Support the execution of customer lifecycle marketing through the CRM platform, contributing campaign ideas, writing copy and working with the Marketing and Events Coordinator to build and send regular communications., • Contribute to automation workflows such as welcome series, birthday offers, and re-engagement campaigns, helping build a consistent and warm guest communication experience. Website \& SEO • Liaise with external web agencies to ensure content and technical updates are clearly briefed, implemented on time, and quality-checked before going live., • Conduct monthly website audits --- covering menus, events, and promotions --- to ensure all information is accurate, current, and brand-consistent., • Upload and optimise digital content including blog posts, landing pages, and imagery, with SEO, GEO and user experience both front of mind., • Monitor website performance metrics and flag opportunities or issues to the team in a timely way. Digital Campaigns \& Projects • Manage timelines and digital deliverables across wider marketing campaigns and activations, keeping everything on track and stakeholders informed., • Coordinate digital assets across social media, email, and the website, ensuring brand alignment and consistency across every channel and touchpoint., • Collaborate with site teams and partners to support the digital aspects of events, seasonal promotions, and external collaborations. Analytics \& Reporting • Track and report on digital performance across all channels on a regular basis, presenting data clearly and drawing out the insight that matters., • Analyse trends across social, email, paid, and web to identify what's working, what isn't, and where the opportunities are., • Contribute to team meetings with creative ideas and data-led observations, helping shape the direction of future activity. Staying Current • Follow developments in digital marketing, social platforms, and the wider hospitality and food sector --- and bring relevant ideas back into the team., • Actively develop your digital skills through courses, industry resources, and peer learning, sharing knowledge with the wider marketing team. We are looking for someone who has: • 1-3 years in a digital marketing or social media management role., • A degree in Marketing, Communications or a related field (preferred but not essential)., • Strong writing and editing skills, able to create compelling content for multiple platforms and audiences., • A proven eye for visual content, attention to detail and, ideally, a portfolio of photography/videography examples., • Organised, analytical, commercially driven and comfortable juggling multiple digital projects., • Creative thinking and the ability to contribute to strategic campaign development., • Excellent communication and collaboration skills, confidence to take the initiative and the ability to work with diverse teams., • A genuine interest in food, hospitality, and engaging online communities. If you're excited by the idea of telling the Brindisa story, championing great Spanish food, and growing in a supportive and collaborative team, we'd love to hear from you. To apply: Please email your CV and cover letter to .

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

We are seeking a creative and trend-aware Freelance Social Media Writer to develop engaging, platform-specific content that resonates with our audience. Your primary goal will be to establish a consistent brand voice, stimulate conversations, and significantly boost engagement across our various social media channels. Key Responsibilities: Required Skills & Qualifications:

Location: Fiorenza Restaurant, London Salary: From £37,000 per year (depending on experience) Job Type: Full-time, Permanent About the Role Fiorenza Restaurant is seeking a talented and experienced Chef to join our established Italian restaurant in London. This is an excellent opportunity for a passionate professional with strong culinary and leadership skills to work in a fast-paced, high-quality kitchen environment, delivering authentic Italian cuisine to the highest standards. Key Responsibilities • Prepare and present high-quality, authentic Italian dishes, • Support the development of seasonal menus in collaboration with management, • Supervise and coordinate kitchen staff to ensure smooth daily operations, • Maintain exceptional standards of cleanliness, hygiene, and food safety, • Manage inventory, stock rotation, and food cost control, • Ensure compliance with all health and safety regulations, • Minimum 12 months’ experience as a Chef in a 5-star dining environment or similar hospitality setting, • Strong knowledge of authentic Italian cuisine, including cheeses, meats, oils, wines, and traditional cooking techniques, • Proven leadership and team-working abilities, • Experience working in a high-pressure kitchen environment, • Strong organisational and multitasking skills, • Enthusiastic, dedicated, and committed to career development in high-end restaurants, • Competitive salary from £37,000 per annum, dependent on experience and qualifications

Sommelier – Gaia Restaurant, Mayfair Gaia Restaurant, the renowned Greek-Mediterranean dining destination in Mayfair, is looking for an experienced and passionate Sommelier to join our team. As Sommelier, you will play a key role in elevating the guest experience, curating memorable wine journeys, and sharing your knowledge and enthusiasm with both guests and colleagues. Working closely with the Head Sommelier, you’ll help ensure the wine programme reflects the elegance and high standards of Gaia. Responsibilities: • Deliver exceptional wine service in line with Gaia Restaurant standards, • Provide engaging recommendations and pairings for guests, • Support and lead staff training to build wine knowledge and confidence, • Assist with stock control, cellar organisation, and supplier coordination, • Maintain a consistently high level of service and attention to detail Requirements: • Proven experience as a Sommelier or in a wine-focused role within a high-end or fine-dining environment, • Strong understanding of global wine regions and pairings, • WSET Level 2 or above preferred, • Confident communicator with a warm, professional presence, • Passion for hospitality and creating memorable guest experiences What we offer: • £17.25 per hour + tips + tronc surplus, • Opportunities for growth and development, • Ongoing training, tastings, and progression, • A dynamic and supportive working environment If you’re a dedicated Sommelier who thrives in a refined, guest-focused setting and wants to be part of a vibrant Mayfair restaurant, we’d love to hear from you.

Are you an experienced Care Coordinator looking for your next opportunity in a supportive and growing domiciliary care agency? Careaid Limited is seeking a motivated and organised Care Coordinator to join our friendly team in Bow, London. We are passionate about helping people live safely, independently, and comfortably in their own homes — and we’re looking for someone who shares that commitment. This is an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and wants to make a real difference in people’s lives. What You’ll Be Doing As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of high-quality care services. Your responsibilities will include: • Accepting care packages and allocating care workers to service users, • Preparing staff rotas and managing scheduling systems, • Monitoring attendance and visit times using electronic monitoring software, • Maintaining accurate care worker and service user records, • Conducting care reviews, spot checks, and risk assessments, • Supporting service quality through telephone monitoring and visits, • Liaising with clients, local authorities, and healthcare professionals, • Supporting recruitment and onboarding of care staff, • Supervising and supporting care workers, • Assisting the Care Manager with the day-to-day running of the branch, • Ensuring compliance with CQC standards and company policies, • Be part of a growing and supportive care organisation, • Opportunity to make a meaningful impact in the community, • Friendly and professional working environment

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation

Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For A sharp eye for detail and pride in maintaining a clean, organised bar environment Ability to support bartenders efficiently during busy service periods Confidence handling glassware, stock replenishment, and bar setup/breakdown Staying calm, focused, and proactive under pressure A positive, team-oriented attitude with a willingness to jump in where needed Strong communication skills and the ability to coordinate smoothly with the bar team A friendly, approachable manner when interacting with guests Good awareness of hygiene, safety, and service standards Reliability and flexibility to work evenings, weekends, and peak event times What You'll Be Doing Assisting bartenders with preparing the bar before, during, and after service Restocking spirits, mixers, garnishes, and glassware throughout shifts Collecting and polishing glassware to maintain a steady supply Keeping the bar area clean, organised, and compliant with hygiene standards Supporting with basic drink preparation (e.g. pouring beers, soft drinks, simple serves) where required Clearing empty glasses and maintaining a tidy guest-facing area Managing waste disposal and recycling in line with venue procedures Helping with deliveries, stock rotation, and storage organisation Ensuring ice wells, fridges, and bar stations are fully stocked and ready for service Communicating effectively with bartenders and floor team to keep service running smoothly Assisting during busy periods or events to maintain fast and efficient service Following all health, safety, and licensing regulations Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Are you a highly motivated and experienced event professional looking to take the lead in planning and executing successful events? Arj.Global Ltd, a dynamic Events & Management company, is seeking a dedicated Event Manager to join our team. We specialize in delivering high-quality corporate and private events, and we are looking for a skilled individual to ensure every project runs seamlessly from conception to completion. Key Responsibilities: • Lead the planning, coordination, and execution of various events, ensuring they align with client objectives and company standards., • Manage event budgets, negotiate contracts with vendors, and oversee supplier relationships (e.g., venues, catering, audiovisual)., • Develop detailed event timelines, production schedules, and logistical plans., • Coordinate and supervise event staff, including hosts, waitstaff, and other personnel., • Liaise directly with clients to understand their vision and provide regular updates throughout the event lifecycle., • Conduct thorough site inspections and risk assessments to ensure a safe and successful event environment., • Oversee on-site event operations, troubleshooting any issues that arise., • Facilitate post-event evaluations, including feedback collection and reporting. Qualifications: • Proven experience as an Event Manager or in a senior event coordination role., • Exceptional organizational, project management, and multitasking skills., • Strong communication and interpersonal abilities, capable of building rapport with clients and vendors., • Demonstrated leadership qualities with the ability to motivate and manage a team., • A keen eye for detail and a commitment to delivering high-quality experiences., • Ability to perform effectively under pressure and adapt to changing circumstances., • Flexibility to work irregular hours, including evenings and weekends, as dictated by event schedules.

Description Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. The Role Our Bar Support team members are the backbone of the bar! Keeping everything stocked, prepped, and running smoothly so the team can deliver smooth, seamless service. What We're Looking For Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Welcoming guests warmly and creating a positive first impression from the moment they arrive Managing reservations and walk-ins, ensuring smooth table flow throughout service Providing friendly, attentive service and responding promptly to guest needs Offering knowledgeable recommendations on wines, drinks, and menu items Supporting the team to deliver a seamless dining experience during busy service periods Coordinating with the kitchen and bar to ensure timely and accurate orders Maintaining a clean, organised, and inviting front-of-house environment Handling guest enquiries, feedback, and special requests with professionalism Processing payments accurately and efficiently Assisting with opening and closing duties, including setting up and resetting service areas Upholding health, safety, and responsible alcohol service standards Contributing to a positive team culture and helping create memorable guest experiences Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

Head Waiter/Waitress – Fundamental Hospitality Fundamental Hospitality is seeking an experienced and passionate Head Waiter/Waitress to join our team in London. This is an exciting opportunity to work at one of our three acclaimed venues: Gaia, La Maison Ani, and Shanghai Me. As a Head Waiter/Waitress, you will play a pivotal role in ensuring an exceptional guest experience. Overseeing service flow, you’ll support and guide the front-of-house team, coordinate order taking, and maintain smooth communication between the floor and the kitchen. What we’re looking for: • Proven experience as a Head Waiter/Waitress or senior front-of-house position in a high-end or luxury setting, • Exceptional communication and guest service skills, • Strong ability to manage service tempo, table turnover, and team coordination, • Professionalism, charisma, and a genuine passion for hospitality, • Ability to remain calm and efficient in a fast-paced environment What we offer: • The opportunity to join a fast-growing international hospitality group, • Career development and progression across multiple venues, • Competitive salary and service charge, • Staff meals and generous dining discounts, • A supportive, dynamic team environment Join us as a Head Waiter/Waitress and be part of delivering world-class dining experiences at Gaia, La Maison Ani, or Shanghai Me. Apply today and take your hospitality career to the next level

** ** Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. The Role Our food runners are at the heart of the action. Bringing energy, pace, and precision to every service while keeping the flow between kitchen and floor seamless. What We're Looking For Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Welcoming guests warmly and creating a positive first impression from the moment they arrive Managing reservations and walk-ins, ensuring smooth table flow throughout service Providing friendly, attentive service and responding promptly to guest needs Offering knowledgeable recommendations on wines, drinks, and menu items Supporting the team to deliver a seamless dining experience during busy service periods Coordinating with the kitchen and bar to ensure timely and accurate orders Maintaining a clean, organised, and inviting front-of-house environment Handling guest enquiries, feedback, and special requests with professionalism Processing payments accurately and efficiently Assisting with opening and closing duties, including setting up and resetting service areas Upholding health, safety, and responsible alcohol service standards Contributing to a positive team culture and helping create memorable guest experiences Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We are seeking an experienced and inspiring Head Coach to lead our coaching programme and drive the development of athletes and coaching staff. The successful candidate will be responsible for setting the overall coaching vision, fostering a high-performance and inclusive environment, and ensuring the delivery of exceptional training programmes. This is a leadership role with the opportunity to shape athlete development pathways, mentor coaches, and promote a strong culture of teamwork, discipline, and sportsmanship. The Head Coach will play a pivotal role in enhancing performance standards, building confidence across all levels, and promoting healthy, active lifestyles within the organisation and wider community. Responsibilities • Lead the design and implementation of a comprehensive coaching programme aligned with organisational goals, • Oversee and support coaching staff, providing mentorship, guidance, and performance feedback, • Plan and supervise high-quality training sessions tailored to varying skill levels and development pathways, • Monitor athlete and team performance, using insights to drive continuous improvement, • Establish a positive, inclusive team culture that promotes respect, accountability, and sportsmanship, • Coordinate team selection, competitions, and events, ensuring effective organisation and execution, • Ensure all coaching activities comply with safeguarding, health and safety, and organisational policies, • Manage and maintain equipment, facilities, and resources, reporting and addressing any issues, • Maintain accurate records of athlete progress, programme outcomes, and team performance, • Act as a key representative of the organisation, building relationships with stakeholders, parents, and the wider community Qualifications • Proven experience in a senior coaching or leadership role within sport or physical education, • Strong technical knowledge of relevant sports disciplines and advanced coaching methodologies, • Demonstrated ability to lead, mentor, and develop coaching staff, • Excellent communication and interpersonal skills, with the ability to inspire and motivate diverse groups, • Highly organised with strong planning and programme management capabilities, • Relevant coaching certifications or qualifications are desirable, • A strong commitment to athlete welfare, development, and safeguarding standards, • Passion for sport, performance development, and community impact, • Flexibility to work evenings, weekends, and during competitions or events as required This role presents an exciting opportunity for a motivated leader to make a lasting impact on both athlete development and coaching excellence. The ideal candidate will bring professionalism, vision, and a strong commitment to creating a supportive and high-performing environment. Job Types: Full-time, Part-time Work Location: In person

Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For A sharp eye for detail and pride in maintaining a clean, organised bar environment Ability to support bartenders efficiently during busy service periods Confidence handling glassware, stock replenishment, and bar setup/breakdown Staying calm, focused, and proactive under pressure A positive, team-oriented attitude with a willingness to jump in where needed Strong communication skills and the ability to coordinate smoothly with the bar team A friendly, approachable manner when interacting with guests Good awareness of hygiene, safety, and service standards Reliability and flexibility to work evenings, weekends, and peak event times What You'll Be Doing Assisting bartenders with preparing the bar before, during, and after service Restocking spirits, mixers, garnishes, and glassware throughout shifts Collecting and polishing glassware to maintain a steady supply Keeping the bar area clean, organised, and compliant with hygiene standards Supporting with basic drink preparation (e.g. pouring beers, soft drinks, simple serves) where required Clearing empty glasses and maintaining a tidy guest-facing area Managing waste disposal and recycling in line with venue procedures Helping with deliveries, stock rotation, and storage organisation Ensuring ice wells, fridges, and bar stations are fully stocked and ready for service Communicating effectively with bartenders and floor staff to keep service running smoothly Assisting during busy periods or events to maintain fast and efficient service Following all health, safety, and licensing regulations Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Job Summary We are seeking a skilled and enthusiastic Head Bartender to join our vibrant team. The ideal candidate will possess a strong passion for hospitality and a commitment to providing exceptional service. As a Head Bartender, you will be responsible for crafting beverages, ensuring food safety, and creating a welcoming atmosphere for our guests. Your ability to manage time effectively and work in a fast-paced environment will be essential in delivering an outstanding experience. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavours of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc, • Opportunities for professional growth, • A supportive and passionate team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Complimentary staff meals while on duty, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay, • Code App Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages to a high standard, following recipes and customer preferences., • Supervise and lead bar staff during shifts, delegating tasks and maintaining service quality., • Maintain cleanliness, organisation, and full compliance with food safety and licensing regulations., • Deliver excellent customer service, handling queries, complaints, and feedback professionally., • Monitor stock levels, place orders, and coordinate stock control to minimise waste and shortages., • Assist with staff training and development, ensuring team members meet performance standards., • Help implement promotions, events, and drinks menus to drive sales., • Uphold company standards and contribute to a positive, team-oriented work environment. Qualifications • Previous experience in a restaurant or bar setting is preferred, demonstrating familiarity with bartending practices., • Strong hospitality skills with the ability to create memorable experiences for guests., • Knowledge of food safety regulations and responsible serving practices., • Excellent time management skills, capable of multitasking in a busy environment., • A friendly demeanour with strong communication skills to interact with customers and team members alike. Join us in delivering exceptional service while enjoying the dynamic atmosphere of our establishment! Job Types: Full-time, Permanent

Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. The Role Our hosts are helpful, friendly, and highly organised. As the first people to greet our guests, they set the tone for the entire experience and play a key role in managing the day's bookings seamlessly. What We're Looking For Previous experience hosting in a restaurant or bar, using a booking platform such as Design My Night, Sevenrooms or Open Table. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Welcoming guests warmly and creating a positive first impression from the moment they arrive Managing reservations and walk-ins, ensuring smooth table flow throughout service Providing friendly, attentive service and responding promptly to guest needs Offering knowledgeable recommendations on wines, drinks, and menu items Supporting the team to deliver a seamless dining experience during busy service periods Coordinating with the kitchen and bar to ensure timely and accurate orders Maintaining a clean, organised, and inviting front-of-house environment Handling guest enquiries, feedback, and special requests with professionalism Processing payments accurately and efficiently Assisting with opening and closing duties, including setting up and resetting service areas Upholding health, safety, and responsible alcohol service standards Contributing to a positive team culture and helping create memorable guest experiences Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Company: K M Entertainment Limited Location: London SE13 (Remote / Hybrid / Office-based) Job Type: Full-time / Part-time / Freelance About Us We are a growing catering and events business specialising in high-quality private, corporate, and celebration catering. We are looking for an experienced sales and customer service professional who can respond quickly to new enquiries, build trust with clients, and convert leads into booked consultations and confirmed events. The Role You will be the first point of contact for incoming customer enquiries from platforms such as: • Bark, • Website enquiries, • Social media (Instagram/Facebook), • WhatsApp, • Email Key Responsibilities • Respond to sales enquiries quickly and professionally, • Ask the right questions to qualify catering and event leads, • Gather event details including guest numbers, venue, budget, and menu requirements, • Follow up warm leads and nurture potential clients, • Schedule consultation calls or tasting appointments, • Maintain lead records and customer notes, • Support quotation preparation and proposal follow-ups, • Help improve conversion rates from enquiry to booking Requirements Previous experience in sales, customer service, or lead conversion Experience in hospitality, catering, events, or luxury services preferred Strong written and spoken English Confident on WhatsApp, email, phone, and social media messaging Ability to build rapport and handle objections professionally Organised, proactive, and target-driven Comfortable using CRM systems, spreadsheets, or lead tracking tools Ideal Candidate You are someone who: Knows how to turn enquiries into paying customers Understands urgency and customer expectations Can represent a premium brand professionally Enjoys working in a fast-paced environment Desired but not required If You Have; Experience with event sales Experience with platforms like Bark Experience with CRM tools such as HubSpot or Zoho CRM To Apply: Please send your CV, a short introduction, and examples of your sales or customer service experience.

• Manage daily office operations in a fast-paced automotive environment, • Coordinate vehicle service bookings and rental schedules, • Handle customer enquiries (phone, email, in-person) professionally, • Maintain accurate records of vehicle servicing, rentals, and documentation, • Prepare invoices, track payments, and support basic bookkeeping, • Liaise with mechanics, drivers, suppliers, and external partners, • Monitor compliance with company procedures and industry regulations, • Oversee office supplies, systems, and general administration, • Support staff coordination, scheduling, and recruitment admin, • Identify and implement improvements to office processes