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  • Procurement Manager
    Procurement Manager
    hace 7 días
    Jornada completa
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Event Staff
    Event Staff
    hace 6 días
    £13–£25 por hora
    Jornada completa
    London

    Job Type: Flexible / Part-Time / Weekend / Event-Based Pay: Competitive hourly rates + tips + bonuses depending on role and experience About Us: We are a growing events and hospitality team providing professional staff for private events, VIP experiences, corporate functions, festivals, weddings, nightlife venues, and large-scale entertainment events. We are currently expanding our team and looking for energetic, reliable, and professional individuals for multiple event roles. ⸻ Roles Available We are hiring: Waiting Staff Bar Staff Cocktail Bartenders Food Runners VIP Hosts / Hostesses Event Assistants Event Supervisors ⸻ Responsibilities Depending on the role, duties may include: Serving food and drinks professionally Preparing cocktails and bar service Assisting VIP guests and table service Supporting event setup and breakdown Delivering excellent customer service Maintaining cleanliness and presentation standards Assisting event managers and supervisors Working efficiently in fast-paced environments Creating a positive and welcoming atmosphere for guests ⸻ What We’re Looking For Positive attitude and strong work ethic Excellent communication and people skills Punctual and reliable Ability to work evenings and weekends Well-presented and professional appearance Team players who can work under pressure Previous hospitality or events experience preferred but not essential for some roles Additional Requirements Cocktail experience preferred for bartender roles Supervisory experience preferred for supervisor positions Ability to travel to event locations is a bonus ⸻ What We Offer Flexible shifts Competitive pay Opportunities for progression Exciting events and venues Friendly team environment Training opportunities for the right candidates Potential ongoing work throughout the year ⸻ Schedule Day shifts Evening shifts Weekend availability Holiday/event peak periods ⸻ Apply Now If you’re passionate about hospitality, events, and creating unforgettable guest experiences, we’d love to hear from you. Please apply with your CV and a short introduction about your experience and preferred role(s).

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  • Head of IT Infrastructure
    Head of IT Infrastructure
    hace 4 días
    Jornada completa
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Property Acquisition Sourcer
    Property Acquisition Sourcer
    hace 14 días
    £40000–£60000 anual
    Jornada completa
    London

    About Us Luxury London Stays provides premium serviced apartments in prime central London locations. Our portfolio serves corporate travellers, relocating professionals, and leisure guests seeking high-quality accommodation. We partner with landlords and property owners to maximise rental returns through short and mid-term serviced accommodation strategies. As our portfolio continues to grow, we are looking for an experienced Property Acquisition / Sourcing Manager to help expand the business. Role Overview You will be responsible for sourcing and securing suitable properties across London to grow our portfolio of serviced apartments. The role involves identifying opportunities, negotiating agreements with landlords and agents, and ensuring properties meet our standards before onboarding. Key Responsibilities Property Sourcing • Identify and secure suitable properties across London for serviced accommodation, • Build and maintain relationships with landlords, estate agents, and developers, • Source opportunities for management agreements, lease deals, and revenue-share partnerships Deal Management • Evaluate property suitability and financial viability, • Negotiate terms with property owners and agents, • Manage the onboarding process for newly acquired properties Portfolio Development • Develop new sourcing channels and partnerships, • Maintain a pipeline of potential property opportunities Qualifications • Proven experience in property sourcing, acquisition, or serviced accommodation, • Strong network of landlords, agents, or property professionals, • Good understanding of the London property market, • Experience analysing property potential and deal feasibility, • Strong negotiation and relationship-building skills, • Familiarity with property management or sourcing software is beneficial Why Join Us • Opportunity to play a key role in scaling a growing serviced accommodation business, • Work closely with leadership and directly impact portfolio growth, • Flexible hybrid working in Central London

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  • Sales Manager UK
    Sales Manager UK
    hace 4 días
    Jornada completa
    London

    SUR-MESURE HOTELS & HOMES IS LOOKING FOR ITS SALES MANAGER ON THE UK MARKET To optimize the market presence of its properties, Sur-Mesure Hotels & Homes is looking for a dynamic and passionate Sales Manager based in London to oversee the UK & Ireland markets. Main focus The role will focus on ensuring the very best positioning of each hotel from Sur-Mesure Hotels & Homes, as well as top Private Homes, to key luxury travel trade partners across the region. The sales manager has for main focus to promote the hotels of Sur-Mesure Hotels & Homes on the UK market. He/she identifies the target audience, organize regular meetings to introduce the properties and follow up regularly to ensure a high level of requests and bookings. Main responsibilities Sales & Business Development Develop and strengthen relationships with luxury travel advisors, tour operators, concierge companies and key industry partners across the UK & Ireland. Promote the Sur-Mesure Hotels & Homes portfolio and the Private Homes collection through regular sales calls, meetings, presentations and networking activities. Identify new business opportunities and actively grow the market presence of represented properties. Identify sales opportunities on other segments (luxury events, corporate, incentives groups). Organise and conduct sales trips, trainings, client events and presentations. Organise fam trips (group or individual) to the properties. Represent the company at trade shows, roadshows and industry events. Account Management Maintain strong relationships with existing partners and ensure continuous engagement. Monitor sales performance and provide regular market feedback to hotel partners and management. Follow up on commercial actions and support partners in generating business opportunities. Ensure all partners receive updated marketing and sales materials. Market Intelligence & Reporting Monitor market trends, competition and developments within the luxury travel industry. Provide regular activity and production reports. Share strategic insights and recommendations to support portfolio development and positioning. About Sur-Mesure Hotels & Homes Sur-Mesure Hotels & Homes represents a curated collection of independent luxury hotels, exceptional private homes and hospitality projects across key inspiring destinations in France and Italy. The company works closely with luxury travel advisors, tour operators, concierge companies and lifestyle partners, offering tailor-made representation and development services with a strong focus on authenticity, quality and long-term partnerships. Candidate Profile Profile Previous experience in luxury hospitality, travel representation or high-end travel sales Strong knowledge of the UK luxury travel market Existing network of travel advisors and industry contacts is highly desirable Excellent communication and presentation skills Highly organised, proactive and autonomous Entrepreneurial mindset with strong relationship-building abilities Passion for luxury travel, hospitality and exceptional experiences Fluent in English (additional languages, French in particular, are a plus) Conditions Open to Full time or Part time position Looking for someone to work as an independent contractor (able to invoice) Location: London Regular travels within the UK - punctual travels in the hotels may be required. How to apply? Please kindly send your application to

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  • Sales Advisor
    Sales Advisor
    hace 14 días
    £1000–£1200 mensual
    Jornada parcial
    Surbiton

    About Kroovel Kroovel is a leading UK luxury transport provider delivering premium limo hire, chauffeur services, sports car rental, airport transfers nationwide. We work with private clients, events, corporate travellers, and VIP customers who expect exceptional service and attention to detail. As we continue to grow, we’re looking for a confident, results-driven Sales Advisor to help customers plan and book limousines and sports cars. The Role 1. You will be the first point of contact for new enquiries, helping customers choose the right vehicle service for weddings, proms, corporate events, airport transfers, and special occasions., 2. This is a consultative sales role focused on delivering premium experiences, not hard selling., 3. Responsibilities, 4. Respond to inbound calls, emails and website enquiries, 5. Convert leads into confirmed bookings, 6. Recommend suitable limo, chauffeur, sports car, yacht or aircraft options, 7. Prepare quotes and manage bookings in CRM, 8. Upsell premium packages and add-on services, 9. Maintain excellent customer relationships, 10. Coordinate with operations and fleet teams Requirements 1. Previous sales or customer service experience, 2. Confident communicator with strong closing skills, 3. Professional, polished and customer-focused, 4. Organised and target driven, 5. Comfortable using CRM and booking systems, 6. Interest in luxury travel or automotive industry preferred What We Offer 1. Competitive salary + commission/bonus, 2. Performance incentives, 3. Career progression in a fast-growing luxury brand, 4. Friendly, supportive team, 5. Exposure to high-end clients and events Why Join Kroovel? Work with one of the UK’s fastest-growing luxury mobility companies. From chauffeur-driven limousine hire to Self Drive Sports Car, you’ll help create unforgettable journeys for our clients every day. How to Apply Send your CV and a short cover letter today. Learn more about us at Kroovel Ltd Kroovel Ltd is an equal opportunities employer. Job Types: Full-time, Part-time Work Location: In person

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  • Director of Sales - London West (Maternity Cover)
    Director of Sales - London West (Maternity Cover)
    hace 7 días
    Jornada completa
    London

    DIRECTOR OF SALES – LONDON WEST (MATERNITY COVER) Reporting to the Director of Sales - UK and Ireland, this role will drive commercial performance and take full ownership of sales targets across assigned Locke & Cove properties in the West London market, delivering exceptional revenue growth through strategic account management and targeted new business development. This role is based on property 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing property-level sales strategies aligned with KPIs to consistently meet or exceed revenue targets across your portfolio Delivering against ambitious B2B revenue targets with full personal accountability for results Dedicating approximately 25% of your efforts to direct revenue generation through hands-on account management - identifying growth opportunities, increasing market share, and maximising yield from existing clients Allocating 75% of your time to high-impact new business development - personally identifying, pursuing and closing new corporate clients that deliver significant incremental revenue Implementing rigorous account planning to systematically grow revenues from existing and new B2B customers across all channels including direct corporate clients, Travel Management Companies (TMCs), Serviced Apartment Booking Agencies (SABAs), consortia and other B2B intermediaries Actively pursuing revenue opportunities across all segments including corporate, groups, M&E, mid & extended stay Working collaboratively with the Key Accounts Team, Groups & MICE Team, and wider Commercial Team while maintaining personal ownership of revenue targets Maintaining disciplined use of CRM & edyn's database with meticulous attention to data quality and pipeline management Providing detailed, data-driven reporting to key stakeholders on sales activity, pipeline development and revenue performance Personally hosting FAM trips, property showcases, sales presentations and events to drive business to your properties Ensuring rigorous adherence to all internal processes for effective account management Maintaining comprehensive, up-to-date records with accurate client information in all databases Producing actionable management information from internal systems to support strategic decision-making THE FIRE YOU CARRY Exceptional commercial acumen with proven sales achievement Superior relationship-building capabilities with C-suite decision makers Advanced problem-solving and negotiation skills Strategic planning and organisational excellence Outstanding written and verbal communication Advanced proficiency in business technology tools for sales presentations and reporting Demonstrating advanced proficiency with Word, PowerPoint, Excel, CRM and PMS YOUR PROVEN TRACK 4 years previous hotel experience across multiple European / international jurisdictions looking after £3m plus of annual business Proven track record of consistently exceeding sales targets in hospitality or related sectors Significant hospitality sales and strategic account management experience with demonstrable results Established local market knowledge with active network of industry contacts Comprehensive understanding of the business travel industry, with specific expertise in the hospitality and serviced apartment sector WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Event Manager
    Event Manager
    hace 24 días
    £18–£27 por hora
    Jornada completa
    London

    Are you a highly motivated and experienced event professional looking to take the lead in planning and executing successful events? Arj.Global Ltd, a dynamic Events & Management company, is seeking a dedicated Event Manager to join our team. We specialize in delivering high-quality corporate and private events, and we are looking for a skilled individual to ensure every project runs seamlessly from conception to completion. Key Responsibilities: • Lead the planning, coordination, and execution of various events, ensuring they align with client objectives and company standards., • Manage event budgets, negotiate contracts with vendors, and oversee supplier relationships (e.g., venues, catering, audiovisual)., • Develop detailed event timelines, production schedules, and logistical plans., • Coordinate and supervise event staff, including hosts, waitstaff, and other personnel., • Liaise directly with clients to understand their vision and provide regular updates throughout the event lifecycle., • Conduct thorough site inspections and risk assessments to ensure a safe and successful event environment., • Oversee on-site event operations, troubleshooting any issues that arise., • Facilitate post-event evaluations, including feedback collection and reporting. Qualifications: • Proven experience as an Event Manager or in a senior event coordination role., • Exceptional organizational, project management, and multitasking skills., • Strong communication and interpersonal abilities, capable of building rapport with clients and vendors., • Demonstrated leadership qualities with the ability to motivate and manage a team., • A keen eye for detail and a commitment to delivering high-quality experiences., • Ability to perform effectively under pressure and adapt to changing circumstances., • Flexibility to work irregular hours, including evenings and weekends, as dictated by event schedules.

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