General Manager
7 days ago
Bexhill
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Compensation: Dependant On Experience Weekly Hours: 43 Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences! We are seeking a dynamic and experienced General Manager to oversee the day-to-day operations of our holiday park. In this pivotal role, you will lead a diverse team, ensure high standards of customer service, and focus on driving financial growth. If you are passionate about hospitality and thrive in a fast-paced, seasonal environment, this is the perfect opportunity to showcase your leadership and operational expertise. • Oversee all aspects of the park's operation, including accommodation, facilities, and grounds, ensuring smooth daily running and adherence to safety and quality standards., • Ensure guests receive a high standard of service, promoting repeat business and positive reviews., • Recruit, train, and develop park staff, creating a motivated and high-performing team culture., • Develop and execute strategies to drive park occupancy, boost revenue, and maximise profitability., • Monitor and manage the park's budget, ensuring financial goals are met, and optimising resources for operational efficiency., • Address any issues related to park facilities or guest experience, working quickly to resolve problems and maintain standards., • Stay up to date with industry regulations and legal requirements to ensure the park is fully compliant., • Plan and prioritise work for individual team members or departments to meet annual park targets, maximising the efficient use of resources., • Track and apply key performance indicators (KPIs) to monitor and improve park performance., • Investigate and resolve operational issues such as equipment breakdowns or facility disruptions, ensuring swift and safe solutions., • Tailor communication to suit the target audience, ensuring clarity in one‑on‑one and team discussions., • Build high-performance teams through clear communication and strong leadership, promoting collaboration and shared goals., • Foster a learning and development culture, encouraging team growth and professional development., • Proven experience in a similar managerial role, preferably within the hospitality, leisure, or holiday park industry., • Strong leadership skills, with a proven track record in managing and developing teams., • Excellent customer service skills, with a commitment to ensuring guest satisfaction., • Previous experience in holiday parks is highly advantageous, along with knowledge of relevant industry trends and regulations., • Strong interpersonal skills, able to build relationships with customers, staff, and stakeholders., • Ability to work well under pressure, make sound decisions, and prioritise tasks effectively., • Good knowledge of relevant IT systems, including Microsoft Word, Excel, and email., • Adaptable to the seasonal nature of the business, with availability to work weekends and holidays., • This role is subject to a Basic Disclosure and Barring Service (DBS) check, • Generous discount on holidays across our parks, • Discount at all restaurants on park for you and your family, • Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family., • Free premium eye test voucher, • Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more., • Discounted gym memberships, • Employee referral scheme, • Sales referral scheme, • Free expert mortgage advice, • Company pension scheme #J-18808-Ljbffr