Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bartender! YOUR MISSION: • You will be part of a BIG MAMMA Bar team!, • You will be preparing drinks and mixing cocktails during the service., • You will be opening and closing the bar and completing needed prep., • You will respect health and safety standards and maintain cleanliness and organisation behind the bar., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, • Previous bar experience and knowledge of classic cocktails, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £15.71 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that lets you access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $15.71 / hour
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management • Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives., • Assign tasks, set schedules, and ensure adequate staffing during peak hours., • Train new employees on store policies, procedures, and customer service standards., • Monitor employee performance and provide feedback or coaching as needed., • Foster a positive and productive work environment. 2. Customer Service • Ensure customers receive prompt, friendly, and efficient service., • Address customer complaints, inquiries, and issues in a professional manner., • Monitor customer feedback and implement improvements to enhance the shopping experience., • Maintain a clean, organized, and welcoming store environment. 3. Inventory Management • Oversee stock levels and ensure shelves are well-stocked and organized., • Coordinate with suppliers and vendors for timely delivery of groceries., • Conduct regular inventory checks to prevent overstocking or stockouts., • Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness., • Implement inventory control systems to track stock accurately. 4. Store Operations • Ensure the store operates efficiently and complies with company policies and procedures., • Oversee the opening and closing procedures of the store., • Monitor cash registers, handle cash discrepancies, and ensure accurate transactions., • Maintain store cleanliness, including aisles, checkout areas, and storage spaces., • Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions • Implement promotional campaigns and ensure displays are attractive and well-stocked., • Monitor the effectiveness of promotions and provide feedback to management., • Upsell products and encourage customers to take advantage of deals., • Analyze sales data to identify trends and opportunities for growth. 6. Quality Control • Inspect incoming goods to ensure they meet quality and freshness standards., • Remove expired or damaged products from shelves promptly., • Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management • Monitor daily sales and cash flow., • Prepare and submit sales reports to management., • Identify opportunities to reduce costs and improve profitability., • Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance • Ensure the store complies with food safety regulations and hygiene standards., • Train staff on proper handling and storage of groceries., • Conduct regular safety inspections and address potential hazards., • Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination • Build and maintain strong relationships with suppliers and vendors., • Negotiate pricing and terms to ensure cost-effectiveness., • Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving • Address operational challenges, such as equipment malfunctions or staffing shortages., • Handle customer complaints and resolve conflicts effectively., • Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis • Generate reports on sales, inventory levels, and customer feedback., • Analyze data to identify trends, inefficiencies, and areas for improvement., • Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration • Act as a liaison between staff and upper management., • Communicate store goals, policies, and updates to the team., • Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Attention to detail and organizational skills., • Knowledge of grocery products, inventory management, and food safety standards., • Ability to work in a fast-paced environment and handle multiple tasks., • Customer-focused mindset with a problem-solving attitude.
Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR SOUS CHEF in Manchester. For our new adventure in Manchester, we are looking for talented Junior Sous Chefs who will become the leaders and Chefs of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • And much mooore! START DATE: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma $42.50 / year
Manchester City Centre | Immediate Start Are you eager for a fresh start or ready to steer your career in a new direction? We've got great news! Our dynamic team is on the lookout for goal-oriented, motivated individuals to join us. About Us: Based in the heart of Manchester City Centre, we're an outsourced sales and marketing company dedicated to promoting and representing renowned brands. Key Responsibilities: Elevate our clients brands Engage with customers daily, understanding their needs, offering solutions, and delivering top-notch customer service Serve as brand ambassadors Uphold and enhance the public perception of our brands Ideal Candidates: Driven to achieve goals While previous customer service experience is beneficial, it's not a requirement Excellent communication skills Dedication to ensuring high levels of customer and client satisfaction Ability to collaborate effectively within a team Benefits: Unlimited commission potential, alongside additional incentives and bonuses Comprehensive product training and ongoing coaching provided by dedicated mentors Access to all necessary sales and marketing tools Opportunities for career advancement Regular team-building social events Organised domestic and international events, including networking opportunities Requirements: Strong communication abilities Customer-centric mindset Positive outlook Dependable and accountable Strong work ethic Team player We offer competitive compensation and ample opportunities for professional growth. If you're driven and passionate about delivering exceptional customer service, we invite you to apply. Please submit your CV outlining relevant experience. Only qualified candidates will be contacted for initial interviews.
Qualificationd: • Food sales experience preferred or similar, • Completion of provided training program, • Excellent peoples skills, • Excellent communication skills, • Basic mathematical skills Job description: • Setting up stall, • Updating menu board, • Serving customers, • Cleaning serving area, • Cleaning equipments, • Restocking, • Reporting stock
Mantilla Network is a leading retail brand committed to delivering exceptional customer experiences. We are looking for a motivated and dynamic Sales Supervisor to join our team and help drive sales while ensuring smooth store operations. Key Responsibilities: ✅ Team Leadership – Supervise, train, and motivate sales staff to achieve targets. ✅ Sales & Customer Service – Ensure excellent service, handle customer inquiries, and drive sales growth. ✅ Store Operations – Oversee daily activities, including opening/closing, inventory, and compliance. ✅ Merchandising – Maintain attractive product displays and optimize store layout. ✅ Reporting – Track sales performance, prepare reports, and assist in cash management. ✅ Problem-Solving – Resolve customer and staff issues efficiently.
As Marketing Manager, you will be responsible for the planning and execution of our marketing strategy, ensuring all activities align with our business goals and brand values. You will oversee campaign development, digital presence, stakeholder communications, and external agency collaborations to drive growth, visibility, and customer acquisition. Key Responsibilities: · Develop and deliver a data-driven marketing strategy aligned with our growth objectives. · Plan, implement, and evaluate integrated campaigns across digital, print, and social media. · Oversee the marketing budget, ensuring Return on our Investment across all activities. · Conduct competitor analysis and market research to shape our positioning. · Manage and enhance brand identity, messaging, and visual content. · Lead website development, SEO, paid advertising, and social engagement. · Liaise with relevant stakeholders to promote our business and, when needed, draft compelling promotional material for the company. · Oversee creation of marketing material including brochures, listings, newsletters, and investor presentations. · Collaborate with internal stakeholders and external agencies to deliver projects. · Consult clients on suitable purchase and rental options aligned with their budget and preferences when appropriate, supporting our service delivery. · Set and track performance metrics (KPIs and ROI) to inform decision-making. · Maintain compliance with data protection and relevant marketing regulations. Knowledge and Skills Required: · Deep understanding of marketing theory, consumer behaviour, and brand development. · Familiarity with the UK property or real estate sector is a strong advantage. · Strong grasp of digital tools, CRM systems, SEO/SEM, email automation, and analytics. · Awareness of legal, data protection and compliance standards in marketing. · Strategic thinker with excellent planning, budgeting, and analytical capabilities. · Confident communicator with experience influencing senior stakeholders. · Experienced in campaign execution, reporting, and continuous improvement. · Skilled in managing third-party suppliers and working across departments. · Ability to lead or manage a small marketing team (depending on business growth). Preferred Qualifications: Degree in Marketing, Business, or related field. Minimum 3–5 years of marketing experience preferably in startups. Why Join Us? -Opportunity to shape a growing property brand from the ground up. -Autonomy to drive meaningful change and impact. -Flexible working and a collaborative culture.
Do you love healthy food, full-on flavour?. Does team work sound like dream work to you? And does making a customer's day make your day? If you answered yes and you've got energy and enthusiasm to spare then join us at Hone Poke's branch in Manchester. We're hiring and we're looking for someone like you. The ‘day to day’ of working at Hone Poke includes: Serving customers. Cleaning as you go and maintaining our high hygiene and safety standards. Keeping an eye on those food hygiene standards by recording temperatures and learning about then preventing cross contamination. Operating tills. Prepping food in the kitchen, occasionally making bases, toppings and sauces. Other reasonable duties as required. You get free food food on shift, a paid break, 28 days paid holiday a year and the opportunity to work in a friendly, welcoming team in a prestigious location. Apply today! What are you waiting for?