Are you a business? Hire customer experience candidates in Beckenham
Onboard and train clients on the tool * Analyse data to improve customer experience * Handle and resolve customer requests, problems and complaints * Maintain ongoing customer relationships * Network ...
We are looking to hire an experienced Customer Success Manager in the United Kingdom who will be responsible for maintaining and expanding Pentera's relationship with a portfolio of customers, with a ...
Proven experience owning customer success for a region like EMEA, including managing diverse accounts across SMBs and Enterprise * Track record in managing a book of business and overseeing the ...
A diverse workforce makes for stronger teams as a wider breadth of thinking and experience broadens the power of our collective mind. Building stronger teams is foundational to serving our customers ...
At least 1 year of experience in customer success, account management, or a similar client-facing role, preferably in SaaS, property, or construction industries. * Excellent written and verbal ...
What You Bring * 3+ years of experience in Account Management, Customer Success Management or other customer facing relationship roles, additional experience in B2B sales is preferred. * Consistent ...
Optimal Skills for Success: • 1 to 2 years of technical client-facing experience with specific ... customers • Must thrive at working in a fast-paced environment • Ability to work in a team ...
Manage your team to develop delivery plans that maximize the customer experience and achieve higher product adoption, customer satisfaction, and overall health scores * Leading a team of about 10 ...
About the team : Customer Success is at the heart of Aircall. We are looking for a tech-savvy ... Previous experience in a sales and/or CSM position is preferred. Aircall is constantly moving ...
We are looking for an experienced, tech savvy, self-driven Customer Success Manager who will ensure an outstanding and smooth support of our customers within Compliance Engineering. This unique role ...
Enhances Customer Experience * Evaluates and Analyzes Customer Needs * Builds Trust and ... Transparency with Clients * Acts as a Customer Advocate * Encourages Customers to Upgrade their ...
Proven work experience as a Customer Success Manager or similar role * Experience working with brand image and promoting value through customer experience * Exceptional ability to communicate and ...
We are the #1 AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak ...
Recent Gainsight experience is preferred * World Class understanding of Customer Success concepts, best practices, and execution strategies * Significant experience driving success with customers ...
About Us: 18 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ...
Providing superior customer experience across all customer engagements; this includes actively coordinating to meet and set customer expectations, advising on best practices, and evaluating and ...
Prior experience working in a remote capacity is highly desired. Come help us build our best-in-class Customer Success team and play an integral role at the fastest-growing AI startup in its space
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment * Drive feature adoption by building a shared Success Plan with your customers ...
The team is filled with tech-savvy, dedicated, and passionate people who take pride in going the extra mile to deliver the best customer experience. Your Missions: * Collaborate across teams to solve ...
We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will drive customer satisfaction and retention through exceptional ...
Experience in commodities, manufacturing, or sustainability * Happy to work from our Camden, London office with our team * Ability to work with diverse teams and move quickly in a fast-paced ...
Experience working with enterprise-level customers, and a proven ability to build and maintain strong relationships with key stakeholders * Excellent communication and interpersonal skills, with a ...
Knowledge of the New Home industry / construction and relevant experience in a customer care environment is essential. Example of Company Benefits (Dependent on role level) * Competitive Maternity ...
Proven experience as an operative for a New Build developer Strong knowledge of fire remediation ... Excellent communication and customer service skills. Physical fitness and stamina for physically ...