Customer experience jobs in Beckenham - Page 3Create job alerts

Reporting to the Head of Customer Experience and Service Design, you will be responsible for designing, implementing and refining exceptional post-booking customer experiences. You'll be responsible ...

Experience in a customer services environment, ideally in a dispute resolution capacity * Ability to strategically analyse the customer journey and identify potential opportunities for improvement

As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. Whether they're collecting online orders, stocking up on essentials or ...

Requirements * 2+ years experience as an Ops Manager (or equivalent), within a customer service environment (at a BPO or in-house). * Can prioritise effectively - leading on multiple project ...

Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market ...

You will work cross-functionally with Product, Marketing, and Sales teams to ensure we spoil the customer with a truly standout and superior experience. Our customers tend to be large accounting ...

Experience with Customer service function on live consumer events and confidence in utilising platforms is important * Familiarity with digital ticketing systems is advantageous Profile: * You will ...

Job description Join us as Senior Customer Experience Operations Analyst, where you'll play a pivotal role in enhancing the efficiency and effectiveness of our Customer Success and Professional ...

Lead SFMC Consultant Our trusted partner, a digital marketing and customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement ...

The Customer Success department is the backbone of everything Forter does, and as Senior Customer ... Experience leading monthly and quarterly business reviews with client executives where you ...

Experience in conducting QBRs, delivering presentations, and leading customer meeti

Improve Customer Experience * Manage and optimize processes for onboarding, training, and ongoing client support to ensure a seamless customer experience. * Serve as a point of contact for all ...

The successful candidate will develop the service framework that will deliver an exceptional customer experience across events and networks and manage the team responsible for executing the plan that ...

Your focus will be on the health of your customer relationships, experience, engagement, adoption, retention, and expansion of our product with some of our highest profile, top tier customers. In ...

As a Customer Success Manager at The Key, you will ensure our members receive the best possible experience throughout their membership journey by providing valuable engagement at each lifecycle stage ...

Utilise data, market knowledge and working experience to expertly advise the enterprise customers ... to make the best of their tenancy at FORA ensuring this aligns with their company workplace goals

You're an experienced relationship builder, customer advocate and have well developed skills in executing the day-to-day requirements of a CSM. If you're excited and motivated to solve complex ...

Experience working with large global pharmaceutical companies * Customer-facing consulting experience * Managed relationships with executive stakeholders * Ability to travel up to 25% Nice to Have

Strong knowledge of Customer Success best practices, with experience defining processes to promote adoption * Understand customer health scoring and predictive risk management to prevent and resolve ...

Passionate about providing an excellent customer experience. * Industry Knowledge : Strong understanding of Customer Success as an industry and practice, with successful management of a book of ...

Experience working in a SaaS company, financial services or a consultancy working with enterprise and / or strategic customers * Commercially minded with a clear vision on how to achieve renewal ...

You will be responsible for automating much of our customer success processes for venues without compromising on customer experience. Data literate, you'll be able to assess where the quick wins are ...

You'll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of ...

The Customer Success Manager will be involved in ensuring Clarivate services deliver on what is ... About You - experience, education, skills, and accomplishments * Bachelors' degree or higher in ...