Customer experience jobs in Billericay - Page 13Create job alerts

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. This role is both strategic and operational; You’ll build and lead the CX / Customer Service team, embed the voice of the customer across the bu

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

Responsibilities include processing customer orders using Oracle, managing customer complaints, and ensuring excellent service delivery. Ideal candidates will have customer service experience, fluency in English, and strong communication skills. A global medical technology company is seeking a Custo

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. Act as the customer advocate within GreyNoise to ensure customer needs and requests are reviewed and responded to promptly, wor

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction.

The position is part of a vital initiative aiming for efficient and consistent customer experiences in Birmingham. A local government council in the UK is offering a secondment opportunity for individuals to join the Customer Experience Programme. This role focuses on transforming services to ensure

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. The role involves managing various store operations, including customer service and clinical activities like patient pre-screening.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences.

Ideal candidates should have prior experience in customer service management and a keen business awareness. A leading Bingo establishment in the UK is looking for a Deputy General Manager who will oversee exceptional customer service and operational excellence.

You will manage store operations, ensure exceptional customer experiences, and develop your team. Ideal candidates will possess retail management experience, strong commercial acumen, and excellent customer service skills. A luxury retail brand in Greater London seeks an experienced Assistant Store

A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences in the UK or Germany. Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fa

Customer service experience required; travel or hospitality experience preferred. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Travel Customer Experience Representative (Remote).

Candidates should be team players with retail experience and a passion for customer relationships. A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences.

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation‑inspiring complex change, e

A local government authority in the United Kingdom is seeking a Director of Technology & Customer Experience to lead transformational change. This pivotal role involves defining strategies for IT and digital services, fostering a customer-centric culture, and ensuring compliance and security.

Ideal candidates will have strong communication, data analytics skills, and experience working directly with customers, all while supporting continuous improvement initiatives. A housing association in the United Kingdom seeks a Research and Insight Analyst to enhance customer experience through dat

A leading cosmetics retailer in Greater London is seeking a Trainee Manager to assist in delivering exceptional customer service and create memorable experiences.

Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. Multi‑channel experience of future‑state customer propositions covering service across

Applicants should have substantial experience in User Experience design and strong skills in prototyping and layout. This role focuses on crafting the end-to-end user experience while balancing business requirements with user needs.

The ideal candidate will have a passion for customer experience and team leadership. A leading home improvement retailer is seeking a Sales & Service Team Manager to lead teams and enhance customer service.

The role requires experience in large-scale operations using contact centre technologies and a passion for improving customer outcomes. You will lead transformation programmes to enhance customer experience while managing a significant budget. A leading health insurance provider in the UK seeks a Di

A leading ethical beauty brand is seeking a Team Leader to drive sales and enhance customer experiences by coaching Customer Consultants. The role involves managing store operations, building relationships with customers, and assisting in training new staff.

Global Customer Experience Specialist.

Customer Experience Specialist (Automotive). In this role, you will take ownership of customer cases from first contact through to full resolution, ensuring a smooth and positive experience at every stage. Deliver a friendly, knowledgeable, and efficient customer experience via phone, email, and cha

Customer Experience Specialist. Phillip Jeffries is expanding our International Sales team and hiring a Customer Experience (CX) Agent based in London. At least 2 years of experience in customer service, sales support, or data entry.

Join to apply for the senior portfolio manager - brand & customer experience (EMEA) role at Starbucks EMEA. Programme or project management experience highly desirable.

This role demands a strong leader who is accountable and has experience in retail management. You will oversee store operations, ensuring exceptional customer service and compliance with safety standards.

Luxury Travel Consultant – Customer Experience (Remote). Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. Customer service experience in travel, hospitality, or a related fiel

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Proven experience leading engineering teams focused on customer exper

The role requires senior leadership experience in multi-site customer service and contact center operations, focusing on service performance and workforce planning. A technology company is seeking a Head of Customer Experience & Contact Center Operations in London.

The ideal candidate will have retail management experience and excel in customer service.

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills.

This role involves playing an active part in store sales growth, inspiring the team, and ensuring exceptional customer experience.

Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. Strategic vision & delivery: Define and deliver the county wide strategy

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. We build a long-term, data-rich relationship with our customers to help them to optimise their whole-home energy stack, maximising their benefit and savings. You wil

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. You will lead a dedicated team, embedding new standards and leveraging customer data to enhance retention and drive loyalty. Key responsibilities include implementing au

A leading fashion retailer in Greater London is seeking a dedicated Style Advisor to enhance the customer experience. In this role, you will connect with customers, promote products, and provide tailored styling advice. Responsibilities include greeting and assisting customers, operating the POS sys

Customer Experience Specialist (Automotive). Experience in customer service or a contact centre. We’re looking for Customer Experience Specialists who enjoy building real connections with people, problem‑solving on the spot, and being the voice of support for a globally recognised automotive bra

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. The ideal candidate should have a proven track record in customer care leadership, excellent communication skil

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

The role involves optimizing clients' CRM strategies, leveraging technology for enhanced customer experiences, and collaborating with project teams. Ideal candidates will have experience in CRM, strong problem-solving skills, and excellent interpersonal abilities.