Customer experience jobs in Billericay - Page 16Create job alerts

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

The successful applicant will ensure profitability and deliver exceptional customer experiences.

The successful candidate will be responsible for greeting customers, providing tailored fashion advice, and ensuring smooth daily store operations. Excellent communication skills and a customer-centered approach are essential, along with reliability and flexibility to work on a rota basis.

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Build teams with strong knowledge of local products and services for timely and cost‑efficient maximization

A leading customer service provider based in Sandwell, England is seeking a Customer Experience Team Manager to lead and inspire a team. Responsibilities include managing team dynamics, capturing customer insights, and implementing processes to enhance performance.

A major UK retailer is seeking a Customer Experience Manager in Greater London to oversee all aspects of customer experience from checkout to back-of-house. The role demands strong leadership skills and experience in a fast-paced retail environment, ensuring that customer commitments are met.

This role involves ensuring efficient team performance, managing engineer services, and maintaining high customer satisfaction.

The role involves driving performance, coaching team members, and ensuring exceptional customer service.

A leading airline and holiday provider is seeking a Lead Customer Resolution Executive to manage a team dedicated to resolving customer queries. The ideal candidate will have robust experience in customer service and team leadership in the travel sector.

This role involves setting strategy and improving customer service quality while collaborating with teams to enhance customer experiences. A leading aviation analytics company is seeking a Global Head of Customer Support to lead their global support organization. The ideal candidate should possess c

Your experience in customer service and team leadership, especially in the travel industry, will be crucial. A leading airline and holiday provider based near Luton Airport is seeking a Lead Customer Resolution Executive. In this full-time role, youিটার manage a team dedicated to resolving c

A global mobility service provider is seeking a Customer Service and Sales Associate in Greater London. In this role, you will ensure customer satisfaction and manage rental agreements.

A leading retail chain in Benfleet is seeking a Customer Experience Manager. The role involves overseeing customer experience, managing operations, and leading a team to improve service. Candidates should have line management experience and a proven record of delivering KPIs in a dynamic retail envi

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, and across all products in scope. Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order managem

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through

This role involves delivering exceptional customer service, managing store operations, and ensuring high standards of store presentation.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Deeply understand user scenarios and maintain a strong customer experience perspective to drive improvements

Deliver a great experience with our new and used customers and manage enquiries through all channels including digital, phone and walk-ins. Provide customers with an unrivalled level of customer service from qualification to handover.

This role offers a competitive salary of up to £40,000 per annum along with additional incentives to improve the workplace experience. The successful candidate will lead a dedicated team, enhance customer service, and manage sales to maximize profits. Ideal candidates should possess strong leadersh

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

A leading UK supermarket is seeking a Customer Experience Manager to ensure an outstanding customer experience and manage store operations effectively. The ideal candidate has proven experience in a fast-paced retail environment, a passion for customer service, and strong leadership skills.

Candidates should have proven experience in stakeholder management, strong analytical skills, and a background in customer service environments.

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

A homeware retail brand in Greater London is seeking a Store Manager to oversee daily operations and customer experience. The ideal candidate will have at least 2 years of retail management experience, a passion for homewares, and strong product knowledge. Responsibilities include driving sales, man

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant. Responsibilities include preparing high-quality food, maintaining a positive brand image, and providing excellent customer service.

This role involves providing exceptional customer service, managing performance, and fostering community relationships. Candidates should possess experience in retail or hospitality and the ability to inspire their teams.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

Candidates should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills. A leading convenience store in the United Kingdom is searching for an Associate/Cashier to improve customer satisfaction and boost sales. The position involves operating the cas

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

The ideal candidate is customer-focused, enjoys collaborative work, and is safety conscious. Responsibilities include ensuring a smooth running of daily activities, managing team deployment, and acting as a point of contact for customers and colleagues.

Abbott Diagnostics are recruiting for a Customer Experience Manager to drive value expansion and sales of products and solutions by managing customer relationship, lifecycle and experience. This role focuses on driving customer loyalty, growing existing business through value expansion, renewals, an

A fast-growing company in Greater London is seeking an experienced Customer Support Manager to lead their customer support function. You will ensure compliance with UK regulations and enhance customer satisfaction.

A leading Fintech company in London is seeking a Sales Support Team Leader to lead a team focused on exceptional customer service. Ideal candidates will have 1-2 years of Team Leadership or Sales Support experience, strong interpersonal skills, and a results-driven mindset.

Competitive Benchmarking: Monitor industry best practices for retention, refund policies, and customer experience standards. Voice of Customer: Conduct surveys, monitor feedback channels, and synthesize customer sentiment to inform strategic recommendations. Customer Experience and Retention Manager

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. The role involves managing customer relationships, resolving issues efficiently, and collaborating with operational te

A leading automotive retailer in Bedford is looking for a dedicated Site Coordinator to manage vehicle collections and deliveries, ensuring exceptional customer experiences.

A leading brand in health and lifestyle is seeking a Customer Care Specialist in Greater London. You will engage with customers daily through various channels, addressing inquiries about orders and products.

A leading retail company is seeking a Customer Manager to oversee transport operations. This role involves managing a team to meet delivery standards and ensuring customer satisfaction.