Customer experience jobs in Billericay - Page 19Create job alerts

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

The successful applicant will ensure profitability and deliver exceptional customer experiences.

The successful candidate will be responsible for greeting customers, providing tailored fashion advice, and ensuring smooth daily store operations. Excellent communication skills and a customer-centered approach are essential, along with reliability and flexibility to work on a rota basis.

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

Candidates should have proven experience in stakeholder management, strong analytical skills, and a background in customer service environments.

A major UK retailer is seeking a Customer Experience Manager in Greater London to oversee all aspects of customer experience from checkout to back-of-house. The role demands strong leadership skills and experience in a fast-paced retail environment, ensuring that customer commitments are met.

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. You will focus on creating valuable relations with current and new customers and work with highly professional

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, and across all products in scope. Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order managem

A leading customer service provider based in Sandwell, England is seeking a Customer Experience Team Manager to lead and inspire a team. Responsibilities include managing team dynamics, capturing customer insights, and implementing processes to enhance performance.

A leading airline and holiday provider is seeking a Lead Customer Resolution Executive to manage a team dedicated to resolving customer queries. The ideal candidate will have robust experience in customer service and team leadership in the travel sector.

The role involves driving performance, coaching team members, and ensuring exceptional customer service.

Your experience in customer service and team leadership, especially in the travel industry, will be crucial. A leading airline and holiday provider based near Luton Airport is seeking a Lead Customer Resolution Executive. In this full-time role, youিটার manage a team dedicated to resolving c

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

This role involves setting strategy and improving customer service quality while collaborating with teams to enhance customer experiences. A leading aviation analytics company is seeking a Global Head of Customer Support to lead their global support organization. The ideal candidate should possess c

A leading UK supermarket is seeking a Customer Experience Manager to ensure an outstanding customer experience and manage store operations effectively. The ideal candidate has proven experience in a fast-paced retail environment, a passion for customer service, and strong leadership skills.

A global mobility service provider is seeking a Customer Service and Sales Associate in Greater London. In this role, you will ensure customer satisfaction and manage rental agreements.

A leading retail chain in Benfleet is seeking a Customer Experience Manager. The role involves overseeing customer experience, managing operations, and leading a team to improve service. Candidates should have line management experience and a proven record of delivering KPIs in a dynamic retail envi

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. Head of Customer Experience and Operations - Derby Theatre. Keep up to date with best practice in relation to access, ensuring that plans are co‑designed

You’ll be responsible for defining the vision, strategy, and ensuring its successful execution across a wide product surface that helps customers understand performance, deliver personalized experiences, and continuously optimize results. Manage and collaborate with stakeholders in Marketing, Cust

A leading travel company in the UK is seeking a Customer Experience Manager. The role involves managing customer feedback, leading a team, and implementing strategies to enhance customer satisfaction. Ideal candidates will have experience in customer service, strong analytical skills to interpret da

This role involves delivering exceptional customer service, managing store operations, and ensuring high standards of store presentation.

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Deeply understand user scenarios and maintain a strong customer experience perspective to drive improvements

Deliver a great experience with our new and used customers and manage enquiries through all channels including digital, phone and walk-ins. Provide customers with an unrivalled level of customer service from qualification to handover.

This role offers a competitive salary of up to £40,000 per annum along with additional incentives to improve the workplace experience. The successful candidate will lead a dedicated team, enhance customer service, and manage sales to maximize profits. Ideal candidates should possess strong leadersh

This role involves ensuring efficient team performance, managing engineer services, and maintaining high customer satisfaction.

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

You'll engage with customers, building rapport and understanding their needs to ensure a seamless experience from order to delivery. A prominent furniture retailer in the UK is seeking enthusiastic team members who excel in customer service. Ideal candidates will possess strong communication skills

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Experience onboarding customers into a new payroll platform/service. You have extensive

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction.

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

A leading retail company in Greater London is seeking a Style Advisor to enhance customer experiences in-store. In this role, you will connect with customers, promote quality products, and ensure exceptional service. Responsibilities include assisting customers, managing transactions, and maintainin

Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight. A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers.

A housing association in England is seeking an experienced Director of Customer Service to lead their transformation journey. The ideal candidate will motivate a large, remote team while ensuring exceptional customer engagement and resolution of complaints.

Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. Strategic vision & delivery: Define and deliver the county wide strategy