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Customer experience jobs in Twickenham - Page 2Create job alerts

  • Sales Manager
    Sales Manager
    1 month ago
    £41700–£55000 yearly
    Full-time
    London

    SNG ENTERPRISES LTD is a growing London-based wholesaler specializing in household goods. We are looking for an experienced and motivated Sales Manager to support our expansion and strengthen relationships with retailers, distributors, and import partners across the UK and European markets. Key Responsibilities • Develop and manage wholesale sales accounts for Asian household goods, • Identify new business opportunities and grow the customer base, • Maintain strong relationships with retailers, supermarkets, discount stores, and independent traders, • Achieve sales targets and support company growth strategies, • Negotiate pricing, supply agreements, and promotional opportunities, • Monitor market trends and competitor activities, • Coordinate with suppliers and internal teams to ensure smooth order fulfillment Requirements • Proven experience in wholesale sales, preferably in Asian household goods, • Strong understanding of UK retail and wholesale markets, • Existing network within Asian retail or import/export sectors is an advantage, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and organized, • Ability to work independently and as part of a team, • Fluent English required; additional Asian languages are a plus What We Offer • Competitive salary plus performance-based commission, • Opportunity to grow with a fast-expanding company, • Friendly and professional working environment, • Career development opportunities

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  • Pub Assistant Manager
    Pub Assistant Manager
    1 month ago
    Full-time
    Richmond

    Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

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  • Cake Artist & Baker
    Cake Artist & Baker
    1 month ago
    £13–£15 hourly
    Full-time
    Chiswick, London

    At Rozies, we’re more than just a cupcake and coffee shop. We’re a creative and passionate team dedicated to creating sweet experiences. From freshly baked cakes and handcrafted macarons to rich brownies, chunky cookies, celebration cakes, and speciality hot and cold drinks, we take pride in everything we create. Every treat is made with care, creativity, and attention to detail, making Rozies a warm and inspiring place to work and grow. We are seeking a talented Cake Artist and Baker with a strong eye for detail and a passion for exceptional craftsmanship. This role is ideally suited to someone who understands that a beautifully designed cake is more than a dessert; it is a centrepiece that brings elegance, personality, and occasion to life. If you are passionate about cake artistry and take pride in creating work of a consistently high standard, Rozies offers a warm, creative environment in which your talent can flourish. Key Responsibilities • Bespoke Cake Design: Create elegant, bespoke wedding and celebration cakes that reflect each client’s individual style., • Styling and Craftsmanship: Demonstrate exceptional attention to detail through delicate sugar work, hand-crafted decorations, and refined finishing techniques., • Precision Baking: Follow and refine recipes with care and accuracy. At Rozies, we value consistency, flavour, and a polished finish across every product we create., • Workspace Standards: Maintain a clean, organised, and efficient workspace, recognising that excellent craftsmanship begins with high professional standards., • Client Interaction: Occasionally liaise with clients to understand their vision and ensure each bespoke cake is delivered to an exceptional standard. Warmth, professionalism, and strong communication are essential., • Team Collaboration: Work closely with Rosy and her team to deliver outstanding products and memorable customer experiences. Technical Skills Required • Hands-on experience working with ganache, • Strong buttercream finishing skills, • Ability to create bespoke decorations, including fondant figures and cake toppers, • Experience producing and applying edible print toppers Skills and Experience • Strong passion for celebration and wedding cake design, • Demonstrated skill in sugar work, fondant, piping, and contemporary cake decorating techniques, • Previous experience in a cake studio, bakery, or similar environment is preferred, • Culinary or pastry school training would be advantageous but not essential, • Strong time management skills, particularly when working on made-to-order creations, • Excellent communication skills and a positive, professional attitude, • Flexibility to work some weekends, particularly during busy event periods (if needed) At Rozies, we bring creativity and care to every bake. If you are a dedicated cake artist with a passion for exceptional design, we would love to hear from you.

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  • Sales Advisor
    Sales Advisor
    1 month ago
    £1000–£1200 monthly
    Part-time
    Surbiton

    About Kroovel Kroovel is a leading UK luxury transport provider delivering premium limo hire, chauffeur services, sports car rental, airport transfers nationwide. We work with private clients, events, corporate travellers, and VIP customers who expect exceptional service and attention to detail. As we continue to grow, we’re looking for a confident, results-driven Sales Advisor to help customers plan and book limousines and sports cars. The Role 1. You will be the first point of contact for new enquiries, helping customers choose the right vehicle service for weddings, proms, corporate events, airport transfers, and special occasions., 2. This is a consultative sales role focused on delivering premium experiences, not hard selling., 3. Responsibilities, 4. Respond to inbound calls, emails and website enquiries, 5. Convert leads into confirmed bookings, 6. Recommend suitable limo, chauffeur, sports car, yacht or aircraft options, 7. Prepare quotes and manage bookings in CRM, 8. Upsell premium packages and add-on services, 9. Maintain excellent customer relationships, 10. Coordinate with operations and fleet teams Requirements 1. Previous sales or customer service experience, 2. Confident communicator with strong closing skills, 3. Professional, polished and customer-focused, 4. Organised and target driven, 5. Comfortable using CRM and booking systems, 6. Interest in luxury travel or automotive industry preferred What We Offer 1. Competitive salary + commission/bonus, 2. Performance incentives, 3. Career progression in a fast-growing luxury brand, 4. Friendly, supportive team, 5. Exposure to high-end clients and events Why Join Kroovel? Work with one of the UK’s fastest-growing luxury mobility companies. From chauffeur-driven limousine hire to Self Drive Sports Car, you’ll help create unforgettable journeys for our clients every day. How to Apply Send your CV and a short cover letter today. Learn more about us at Kroovel Ltd Kroovel Ltd is an equal opportunities employer. Job Types: Full-time, Part-time Work Location: In person

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  • Cocktail Bar Promoter
    Cocktail Bar Promoter
    1 month ago
    £10–£90 hourly
    Part-time
    Richmond

    We’re looking for outgoing, confident and social individuals to join the Ambrosia promotions team and help grow our late-night events, DJ nights and cocktail experiences. This is a freelance / commission-based role perfect for someone who enjoys nightlife, hospitality, social media and networking. You’ll be responsible for promoting Ambrosia, bringing customers into the venue and helping create an energetic atmosphere on busy nights. Experience is a bonus, but personality, confidence and consistency matter more. What You’ll Be Doing: Promoting Ambrosia events, DJ nights and experiences Bringing customers into the venue through your network and social media Driving footfall on evenings and weekends Encouraging table bookings and group visits Creating Instagram stories/posts promoting events Representing the Ambrosia brand professionally Helping build the Ambrosia nightlife atmosphere and community Pay Structure: Commission paid per customer brought into the venue Higher commission available for larger groups and table bookings Performance bonuses available Flexible freelance working What We’re Looking For: Outgoing and confident personality Strong communication skills Active on Instagram, TikTok or WhatsApp Passion for nightlife, cocktails and events Professional appearance and presentation Reliable and motivated Available evenings and weekends 18+ Application Requirements To apply, please send: A short introduction about yourself Your Instagram/social media handles Any previous nightlife or hospitality experience (if applicable) A recent professional-style photo of yourself About Ambrosia Ambrosia is a mythology-themed cocktail bar in Richmond Upon Thames blending elevated cocktails, music and immersive nightlife experiences. From live DJs and themed events to signature cocktails inspired by gods and legends, Ambrosia creates a unique late-night atmosphere where myth meets mixology.

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  • Nail Technician
    Nail Technician
    2 months ago
    £12.71–£15 hourly
    Full-time
    London

    Overview We are seeking a skilled and passionate Nail Technician to join our team. The ideal candidate will possess a strong commitment to providing exceptional customer service while delivering high-quality nail care services. As a Nail Technician, you will play a vital role in creating a welcoming and relaxing environment for our clients, ensuring they leave feeling pampered and satisfied. Duties • Provide a range of nail services including manicures, pedicures, BIAB, and nail art., • Maintain a clean and organised work area in compliance with health and safety regulations., • Consult with clients to understand their preferences and recommend appropriate nail treatments., • Demonstrate excellent customer service skills by communicating effectively with clients throughout their visit., • Stay updated on the latest nail trends, techniques, and products to offer clients the best services possible., • Handle client inquiries and resolve any issues in a professional manner., • Assist in maintaining inventory of nail products and supplies. Experience • Previous experience as a Nail Technician or in a similar role is preferred at least 6 months in a working salon., • Strong customer service skills with the ability to communicate effectively in English., • Knowledge of makeup application is an advantage but not essential., • A passion for beauty and aesthetics, along with an eagerness to learn new techniques. Join our team today and contribute to creating beautiful experiences for our clients! Additional pay: • Commission pay of 5% after 3 month probation, • Store discount 20%, • Job Types: Full-time, Part-time, Permanent Benefits: • Employee discount, • Store discount Work Location: In person

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  • Barista
    Barista
    2 months ago
    £14–£16 hourly
    Full-time
    East Twickenham, Twickenham

    Experienced Barista / Café Team Member We are looking for a friendly, reliable, and energetic team member to join our café team. The role includes preparing high-quality coffee, beverages, and simple cocktails while delivering excellent customer service in a fast-paced and welcoming environment. This is a self-service café, so team members should be comfortable communicating clearly with customers and helping maintain a clean, organised, and smoothly operating café environment. The café operates between 7:00 AM and 11:00 PM with two shift schedules. Candidates must be flexible and available to work both morning and evening shifts. The position also includes basic food preparation and heating simple meals or snacks when required. Previous café or barista experience is preferred. Duties • Prepare and serve coffee, tea, cold drinks, and simple cocktails, • Take customer orders in a friendly and professional manner, • Handle cash and card payments accurately, • Assist with basic food preparation and heating snacks or light meals, • Clear, clean, and wipe tables regularly, • Follow food safety and hygiene standards at all times, • Restock supplies and maintain a clean, organised, and welcoming café environment, • Work efficiently during busy hours and support team members when needed Qualifications • Previous experience as a barista, café worker, or in hospitality preferred, • Basic knowledge or experience preparing simple cocktails is an advantage, • Friendly attitude and strong communication skills, • Ability to work effectively in a fast-paced environment, • Responsible, organised, and reliable, • Flexibility to work both morning and evening shifts, • Basic cash handling and customer service skills, • Understanding of food safety and hygiene standards preferred We are looking for someone positive, hardworking, and team-oriented who enjoys creating a great customer experience.

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  • Nail Technician
    Nail Technician
    2 months ago
    Full-time
    Hounslow

    We’re looking for a talented and friendly Nail Technician to join our growing beauty team in Hounslow. You’ll provide high-quality nail treatments including manicures, pedicures, BIAB, gel polish, acrylics, nail art, and extensions while creating a welcoming experience for every client. The ideal candidate is passionate about beauty trends, confident in nail care techniques, and committed to excellent customer service. You should have strong attention to detail, good hygiene practices, and the ability to build lasting relationships with clients. Salon experience is preferred, but motivated and creative technicians are encouraged to apply. Responsibilities include: • Performing professional nail treatments and nail art, • Maintaining cleanliness and sanitisation of tools and workstations, • Advising clients on aftercare and nail health, • Keeping up with the latest nail trends and techniques, • Managing appointments and providing excellent customer care Requirements: • Experience in gel, acrylic, BIAB, or nail extensions, • Friendly and professional attitude, • Reliable, punctual, and well-presented, • Relevant beauty/nail qualifications preferred Flexible full-time or part-time opportunities available. Competitive pay plus tips in a busy Hounslow salon with loyal clients and a supportive team environment. Apply with photos of your work and a short introduction about your experience. Information about typical nail technician duties and skills aligns with UK career guidance and salon industry standards.

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  • Experienced Wood Floor Sanding Operators – London
    Experienced Wood Floor Sanding Operators – London
    2 months ago
    £20–£35 hourly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    Mr Sander® is looking for reliable wood floor sanding and restoration operators for regular work across West London, South West London, Central London, North London, North West London, and sometimes surrounding areas. We are looking for serious people who take pride in clean, high-quality work and want steady projects with an organised company. We handle all client communication, quoting, and material logistics. You just turn up, do great work, and get paid your day rate reliably. We are interested in: • Skilled Floor Sanding Operator – £170–£220 per day For people who can sand, prepare, and finish wooden floors to a good standard. (Let us know if you require our machines/transport or have your own)., • Senior Floor Sanding Operator – £230–£300 per day For highly experienced operators who can run jobs independently, manage fine details, work cleanly, and represent the company well. (Note: The top end of this pay scale is reserved for operators who provide their own van and professional dustless sanding machines). Requirements: • Experience with wood floor sanding, restoration, repairs, staining, oiling, or lacquering is preferred., • You must be reliable, hardworking, clean, respectful in customers’ homes, and able to follow company standards., • Driving is a strong advantage, but not always essential for the right person with high-level skills., • Basic English is acceptable as long as your standard of work is excellent. Portuguese and Spanish speakers are very welcome! Regular work is available immediately for the right operators. To Apply: Please reply with your experience, your location, whether you drive/have your own tools, and a few photos of your previous work.

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  • Barista
    Barista
    2 months ago
    £12.71–£13 hourly
    Part-time
    London

    We are seeking a skilled and versatile Barista All-Rounder to join our team. As a Barista All-Rounder, you will be responsible for providing excellent customer service while preparing and serving various hot and cold beverages. You will also assist with essential food preparation and ensure the cleanliness and organisation of the coffee shop. Responsibilities: • Prepare and serve various hot and cold beverages, including coffee, tea, espresso, cappuccinos, lattes, and speciality drinks., • Operate coffee-making equipment, such as espresso machines and grinders, ensuring every cup's highest quality and consistency., • Interact with customers in a friendly and professional manner, taking orders, answering questions, and providing recommendations., • Handle cash and process transactions accurately using the point-of-sale (POS) system., • Assist in essential food preparation, such as sandwich assembly, pastry display, and breakfast items., • Maintain cleanliness and sanitation standards in all work areas, including coffee machines, countertops, tables, and seating areas., • Stock and replenish supplies, such as coffee beans, milk, syrups, cups, and condiments., • Follow health and safety regulations and guidelines at all times., • Collaborate with team members to ensure a smooth and efficient operation., • Handle customer complaints or concerns empathetically and professionally, seeking resolutions when possible., • Qualifications:, • Previous experience as a barista or in a similar customer service role is preferred., • Knowledge of different coffee brewing methods and a passion for coffee., • Excellent customer service skills with the ability to positively engage and interact with customers., • Strong attention to detail and ability to follow recipes and instructions accurately., • Ability to multitask and work in a fast-paced environment., • Basic math skills for cash handling and POS transactions., • Flexibility to work mornings, evenings, weekends, and holidays as required. Starting Pay: £12.71 per hour

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