Customer service administrator jobs in KetteringCreate job alerts

Ready to step into long-term office career with a supportive local team? \n If you're a customer-focused administrator, coordinator, or switch-on professional with great communication skills and a good sense of humor, this is the opportunity you've been looking for. \n Operations & Aftersales Coordinator £25,000-£30,000 per year Desborough \n\n • 33 days holiday\n, • Onsite parking\n, • Life Assurance\n, • Full training provided\n, • Professional and personal growth opportunities\n, • Annual pay reviews and promotion opportunities\n, • Friendly, laid-back team environment\n\n Join a market-leading specialist manufacturer providing essential build, maintenance, and support services to a UK-wide customer base. Operating from their Desborough site, they offer a collaborative, close-knit office culture where personality, adaptability, and team fit are valued far above industry experience. \n Day-to-Day Responsibilities \n\n • Act as a central point of contact for customers, internal departments, third-party suppliers, and mobile workshop engineers.\n, • Set up and maintain vehicle build folders, tracking progress through production, IVA inspections, and final handover.\n, • Log incoming service requests, coordinate mobile engineers, and arrange travel logistics (hotels, transport) as required.\n, • Handle general operational administration, including inputting engineer timesheets, updating CRM/Excel records, and issuing customer invoices.\n, • Deal with live queries and breakdown requests, keeping customers updated and problem-solving alongside the Service Manager.\n\n What We're Looking For \n\n • Communication & Personality: A confident, personable communicator who thrives in a close-knit, down-to-earth team and enjoys talking to engineers and customers alike.\n\n\n, • Proactive & Organized: Highly organized with basic IT skills (Excel/Outlook) and the ability to multitask in a varied, fast-paced environment.\n\n\n, • Relevant Interest or Background: Previous administrative experience with a genuine interest (or background) in automotive, engineering, or manufacturing. Supervisory switchers from hospitality, retail, or logistics are also encouraged to apply.\n\n\n, • Career Stability: A proven, stable work history from someone seeking a long-term role with room to grow.\n\n If this sounds of interest, do not hesitate to call and speak to the hiring consultant, Hazel Luna. \n Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. \n INDLP

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Our Burton Latimer site are now recruiting for a Transport Administrator to join their friendly team on a full timepermanent basis. Salary: £26,031 per annum, plus £3,000 night allowance. Working hours: Sunday-Thursday nights, 22:00pm- 06:00am. The purpose of a Transport Administrator is to provide administrative support and creation of accurate data, with the ability to work to deadlines and contributing to the overall success of the site. Key Duties of a Transport Administrator: • Contribute to the success of the site by ensuring that all POD and Return processes are carried out in accordance with the site policy documents., • Booking in collections for customers and completion of relevant paperwork., • Booking in deliveries for customers., • Investigate any collection queries., • Ensure all paperwork is returned for all customer deliveries despatched from site, and chase outstanding PODs., • Liaising with staff at other depots and external contacts., • Photocopying, printing, organising and storing documents and computer based information., • Managing inbound diary for all customers., • Monitoring daily the clean POD workflow., • Controlling period end spreadsheets., • Compiling lists of outstanding PODs and contacting the hauliers to request., • Reporting the PODs outstanding each day. Qualifications • Proven experience in a similar role., • Fantastic communication skills., • Excellent problem solving, analytical and organisational skills., • Ability to work under pressure and to tight timescales., • Good knowledge of Microsoft office packages., • High level of attention to detail., • Able to manage own time to achieve targets. Additional information As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our people are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave 28 days inclusive of the bank holidays., • Pension scheme We want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer., • Life Assurance - x2 your annual salary., • Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year., • Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses., • Reward & Recognition We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards., • Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam! JBRP1_UKTJ

Are you an organised administrator with excellent attention to detail and a confident, professional approach to customer service?.We're working with an established Kettering-based business that is looking to appoint a Fleet Administrator on a permanent basis.This is a great opportunity to join a fri

Customer Service Administrator.

Maintenance Contracts & Service Administrator. Our focus on customer service, exceeding expectations, and attention to detail sets us apart, driving referrals, client retention, and repeat business through our 30-year-old 'Customer Service Excellence' brand. This is a full-time on-site Service Admin

Lead Generation & Executive Support Coordinator Location: Kettering, Northamptonshire Salary: £28,000 THE OPPORTUNITY CPXR is recruiting for a Lead Generation & Executive Support Coordinator to join a established contractor based in Kettering. This is an excellent opportunity for someone with experience in construction administration who is looking for a new opportunity. The role will involve researching suitable businesses and decision-makers. The company offers a pension scheme and 28 days annual leave include bank holidays. THE ROLE • Calling bussiness to gather leads and information., • Operating a CRM, • Researching decision-makers, • Booking meetings THE IDEAL CANDIDATE • Experience as an Office Administrator or Sales Support Assistant • Background in construction. • Experience of using CRM systems and telephone. • Knowledge of spoken and written communication, including professional emails • Strong organisation and accuracy across contact records, follow-up dates, diaries and administration APPLY If you are interested in this Lead Generation & Executive Support Coordinator opportunity in Kettering, apply today or contact Lilly or Laura at CPXR for a confidential conversation. Relevant job titles: Office Administrator, Sales Support, Customer Service

Fleet Administrator Kettering Office based - Full Time Salary up to £26k Are you an organised administrator with excellent attention to detail and a confident, professional approach to customer service? We’re working with an established Kettering-based business that is looking to appoint a Fleet Administrator on a permanent basis. This is a great opportunity to join a friendly and supportive team, providing essential administrative support across the fleet function. The Role Working closely with the Operations Manager and Operations Director, you will provide day-to-day administrative support and help ensure the fleet department runs efficiently and effectively. You’ll take ownership of your workload, ensuring tasks are completed accurately and within agreed timescales, while following company, departmental and client procedures. Your responsibilities will include: Providing general administrative support to the Fleet department. Assisting with the funding and administration of new vehicles. Managing and coordinating MOT administration. Responding to customer queries and providing a high standard of customer service. Maintaining accurate records and updating spreadsheets and systems. Ensuring all tasks are completed accurately and promptly. Liaising with colleagues, customers and other stakeholders by telephone, email and other communication channels. Supporting the wider team with general departmental duties. Taking ownership of your workload and prioritising tasks effectively. Working in line with procedures and guidelines set by management.About You We’re looking for someone who is organised, reliable and comfortable working in a busy administrative environment. You’ll need to be able to manage your workload effectively, meet deadlines and maintain a high level of accuracy. You should have: At least 1 years’ administration experience. Excellent written and verbal communication skills. Good telephone and customer service skills. Strong attention to detail. Good numeracy skills. Good IT literacy, particularly Microsoft Excel and spreadsheets. Excellent organisation and time-management skills. The ability to work confidently to deadlines and agreed timescales. A positive, team-focused approach. The ability to work independently and take ownership of tasks. Some form of further education or vocational qualification, such as A Levels, NVQ or equivalent.Previous fleet administration experience would be beneficial, but is not essential. Why Apply? This is an excellent opportunity to join an established company offering a friendly team, supportive working environment and long-term permanent position. You’ll play an important role in supporting the day-to-day operation of the fleet function while developing your experience within an established business. If you’re an experienced administrator looking for your next opportunity, we’d love to hear from you

Customer Service Administrator Desborough, NN14 £13.50 Per Hour We are looking for a customer-focused individual to join a busy team based in Desborough, NN14. The role will involve answering emails (internal and external), dealing with customer and colleague queries and resolving effectively in a good timeframe. You will; be expected to collate accurate information on the systems. You will be based in a busy transport hub where you will be responsible checking deliveries have cleared and investigate missing deliveries as well as chasing outstanding deliveries and liaising with the depots. Days & Hours Monday to Friday 08:00am – 17:00pm Main Duties Answering emails from both internal and external personnel Problem solving for clients, customers, and internal departments Meeting client and customer expectations Resolving customer and client queries Providing reports in a timely manner Checking deliveries have cleared on the system and investigate any issues Chase outstanding deliveries About You Excellent communication skills Customer service experience Ability to work in a fast-paced environment Experience using SAP IT literate; Microsoft Excel, PowerPoint, and Outlook Excellent attention to detail Good geographical knowledge Conscientious and hard-working Reliable with good timekeeping If you are interested in this role please APPLY NOW or alternatively call (phone number removed) for the further information

Do you enjoy building strong customer relationships and providing excellent service? Are you organised, proactive, and able to thrive in a fast-paced, customer-focused environment? If so, you could be the newest addition to our team as a Customer Service Administrator in Kettering. Be part of the movement - and play your part. About the role As a Customer Service Administrator, you'll play a vital role in supporting our customers and ensuring the smooth running of daily office operations. Acting as a key point of contact for customer accounts, you'll work closely with operational teams to deliver outstanding service and resolve queries efficiently. You will be responsible for: Managing customer accounts and building strong working relationships Handling customer enquiries and providing timely updates Completing a variety of office administration tasks accurately and efficiently Coordinating with warehouse, transport, and operational teams to support customer requirements Maintaining accurate records, documentation, and system updates Resolving customer issues and escalating concerns where appropriate Supporting colleagues and contributing to the overall success of the team About you You'll have strong customer service experience and be comfortable managing multiple priorities in a busy office environment. Excellent communication and organisational skills are essential, along with the ability to remain calm and professional under pressure. You'll thrive in this role if you're hardworking, committed, and willing to support both customers and colleagues whenever needed. A proactive attitude, strong attention to detail, and a genuine desire to deliver excellent service will help you succeed. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Now about what we can give you. You’ll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you. This recruitment process is managed by the DFDS Talent Acquisition team. We kindly ask external recruitment agencies to refrain from contacting us regarding this opportunity

Logistics Customer Services Administrator Kettering Monday to Friday 8am-4:30pm £13.37 per hour Temporary - Permananet Do you thrive on delivering exceptional service and ensuring operations run like clockwork? Our Kettering based client is recruiting experienced Customer Service Administrators on a temp to permanent basis to become the vital link between their customers and the organisation—ensuring a seamless, efficient, and professional experience from order to delivery. What You’ll Be Doing ... Process Orders: Accurately handle customer orders, following SLAs and internal procedures. Customer Liaison: Be the first point of contact, providing support, updates, and helpful advice. Collaborate Across Teams: Work with transport planners to manage lead times and coordinate transport bookings. Problem-Solve: Tackle customer issues confidently and ensure quick, positive resolutions.About you ... Customer Focus: You listen, stay calm under pressure, and resolve issues with empathy and precision. Proactive Thinking: You anticipate needs and take initiative to meet them. Strong Communication: You’re persuasive, confident, and know how to build trust quickly. Organisational Strength: You juggle priorities, set clear goals, and consistently deliver. High Standards: You’re motivated to exceed expectations and embrace feedback to grow. Resilience: You stay cool under pressure and bounce back stronger from setbacks.Your Experience & Skills ... Solid experience in a fast-paced, high-demand customer service environment Interest in B2B relationships and logistics Proficiency in Microsoft Office (especially Word and Excel)What's on offer ... A competitive salary Regular performance reviews to support your growth Opportunities to keep up with the latest technologies and industry trends Access to industry literature, internal training, and expert knowledge A dynamic team culture where your voice matters and your contributions countIf you’re ready to bring your energy, experience, and passion for customer service to a role where you can make a real impact—we want to hear from you

This role involves customer service, order processing, and administrative support within a dynamic distribution environment. Jacob Thomas Associates is looking for a Warehouse Administrator in Oakham, Rutland.

Process orders through the system and follow up as necessary - Provide customers with export support in regards to lead times and delivery information - Support internal departments with product or stock information - Ensure customer information is recorded accurately and update on the system when n

French or German speaking Customer Service Administrator.

Has an overall passion for customer service.

Be passionate exceptional customer service. Our customers are at the heart of everything we do - we live to bring food and people together.

In this hybrid Assistant Manager or Manager role, you will lead a Private Equity client team delivering both fund accounting and fund administration / governance services, ensuring accurate reporting, responsive client service, and strong control of deadlines and risk. JFSC as needed)Familiarity wit

If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

The key responsibilities of the role includes:Strategic Leadership & Service Delivery: Provide strategic direction and day-to-day leadership for all Fund Administration/Transfer Agency services in the Guernsey’s Private Capital business, ensuring high-quality service delivery, operational efficien

Extensive years of relevant experience within financial services or wealth management operations. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. In this role, you’ll make an impact in the follo

Face‑to‑face customer service experience. A well‑established main dealer in Ipswich is looking for a Service Advisor to join their busy service department. Handle customer enquiries and resolve issues professionally.

A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between. We are excited to be recruiting for a Service Advisor.

TE Connectivity's Customer Service teams interact with customers and company sales representatives to handle a variety of pre-sales and post-sales service functions. Demonstrable experience handling customers in a highly customer-oriented environment. They use phone, email, and the internet to manag

Key Responsibilities Greeting clients and visitors in a warm and professional manner Answering incoming telephone calls and transferring calls to the appropriate person Taking and relaying messages accurately Opening, sorting, and distributing incoming post Setting up meeting rooms for internal and

Previous customer service or customer support experience. In this role, you'll be the main point of contact for customers, supporting them throughout the order process and ensuring an outstanding customer experience. Customer Service Representative.

Working closely with customers, Sales, Finance, Supply Chain, warehouses and our 3PL partners, you'll play a key role in ensuring orders and shipments are processed efficiently and customers receive a high level of service. Experience in customer service, order management, logistics or supply chain,

Previous customer service, customer support, or order management experience. German-Speaking Customer Service Representative. Manage customer orders, order changes, and customer enquiries in German and English.

As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations.

Emtec Climate Solutions in Warrington is seeking a Service Co-ordinator to ensure our service operations run smoothly, coordinating reactive and planned work and keeping customers informed. Working with a team of engineers and the Senior Service Co-ordinator, you will maintain records in company sys

Ensuring exceptional customer service at every touchpoint. Are you an experienced Service Advisor looking for flexibility, variety, and the chance to work with some of the UK’s leading automotive brands? We’re looking for confident, customer-focused individuals to support dealerships across the

Octopus Legacy is seeking a Customer Service Specialist to support clients through meaningful decisions in estate planning. Join our founding Customer Success team, thrive in a fast-paced, high-ownership environment, and help shape how we work while delivering the best possible experience for custom

Screwfix Direct Ltd in the United Kingdom is seeking a Retail Assistant to help customers, serve at the till, stock shelves and keep the store running smoothly during evenings and weekends.

Civils & Lintels is seeking an Assistant Depot Manager to support daily depot operations and deliver excellent customer service across branches. The role combines customer focus with team leadership, offering training and development opportunities within the Huws Gray Group network.

This part-time role is contracted to 12 hours per week and offers an opportunity to join a team that prides itself on service, food, and people. In a fast-paced environment you will serve customers, handle cash, and maintain brand standards while supporting colleagues.

You’ll help check deliveries, keep shelves tidy and stocked, and provide friendly service to customers throughout shifts.

The role involves heading the administration service for a large blue-chip scheme, managing client relationships and meeting SLAs with a focus on process improvements.

You should be reliable, approachable and enthusiastic about customer service, flexible in a busy retail environment, and comfortable handling till cash and stock control. James-Hall- is hiring a Retail Assistant to provide exceptional service and help the store run smoothly. You will be part of a fr

Bassingbourn Primary School is recruiting for a part-time finance/administration role.The post involves handling accounts payable and receivable, producing financial reports, and processing payroll portal claims.You will also manage ordering, stock, and school letting bookings, while supporting othe

Strong cash office experience is essential, and you will help deliver outstanding service to our customers. BUZZ Bingo in Wigan is hiring a Customer Assistant - Treasurer on a 30-hour contract, fully flexible over 7 days, including evenings and weekends.

Bidcorp UK is seeking a Transport Administrator to act as the main contact for transport issues and perform essential administrative duties to support depot governance and customer service. The role requires strong organisational and IT skills, attention to detail, and effective communication by pho

Previous experience of communicating with members of the public, as service users or customers, in a paid or voluntary capacity (desirable). We deliver essential local services that provide safe, trusted support to children and young people during times of significant need. You'll play a key part in

We're looking for someone who is*: Highly organised with strong attention to detail Experienced in an administrative or office support role Confident using IT systems, including Microsoft Office A strong communicator with excellent customer service skills Able to prioritise workload and meet d

Excellent communication and customer service skills. This is a varied role that combines finance, administration, and customer service responsibilities, making it ideal for someone who enjoys working in a fast-paced environment and being an integral part of a close-knit team. The successful candidat

Red Cannon Recruitment Ltd is seeking a Finance Administrator Intern for a six-week placement to support the day-to-day finance operations. You will raise invoices, monitor payments, assist with credit control, update records, and respond to customer inquiries by phone and email.

The role will include one weekend work per month.Progressive, determined, bright, unified and humble.A pack that is hungry for success.Wolves is one of the fastest growing professional football clubs in the UK, and also boasts one of the richest histories in the beautiful game.To provide high-qualit

Signature Senior Lifestyle in Ascot seeks a Business Administration Manager to oversee all administration processes in the home.You will work with the General Manager and Heads of Department to drive engagement and ensure compliance, while supporting recruitment and onboarding.You will manage the en

Tradewind Recruitment seeks a professional School Administrator to join a welcoming school in the Corby area.

Northside Truck & Van Limited in Hull is seeking a Service Receptionist/Customer Care Specialist to join our front of house team. You will build lasting relationships with customers, communicate clearly, and handle requests with care.