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Join the RAC. Together, we’re going places. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. Where you’ll work You’ll be part of the Warrington cluster, covering areas like Warrington, Widnes, Runcorn, Newton‑le‑Willows, Leigh, Golborne, Ashton‑in‑Makerfield. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. Where you’ll work You’ll be part of the Warrington cluster, covering areas like Warrington, Widnes, Runcorn, Newton‑le‑Willows, Leigh, Golborne, Ashton‑in‑Makerfield. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. Where you’ll work You’ll be part of the Warrington cluster, covering areas like Warrington, Widnes, Runcorn, Newton‑le‑Willows, Leigh, Golborne, Ashton‑in‑Makerfield. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Greys Specialist Recruitment are partnering with a well-established, award-winning testing services business based in Warrington to recruit an Inbound Sales Representative. Following a record financial year and continued growth, the business is looking to strengthen its Direct-to-Consumer sales team. This is a genuine warm inbound sales role. Customers are already interested in the services and will either call directly or submit an online enquiry. There is no cold calling but you will still be expected to take ownership of the conversation, understand what the customer needs and convert enquiries into sales. The services can be sensitive and sometimes complex, so this role will suit someone who knows how to sell without being overly pushy. Someone who can ask the right questions, explain products clearly and build trust quickly. The Role You’ll join a small, high-performing consumer sales team handling a high volume of inbound enquiries, with the team regularly dealing with 80+ inbound calls per day. You’ll be responsible for: Handling inbound calls and online enquiries from prospective customers Understanding customer requirements and recommending the most appropriate service Converting warm enquiries into sales Following up leads that do not convert on the first interaction Identifying opportunities to upsell and cross-sell where appropriate Managing your own pipeline through Salesforce Working towards individual sales targets, KPIs and call quality standards Maintaining accurate customer records and completing relevant administration Providing a professional, consultative and empathetic customer experience Developing a strong understanding of the company’s products and services What We’re Looking For We’re looking for someone with proven telephone-based sales experience who is comfortable working in a target-driven environment. You don’t need to have worked within testing or healthcare previously. What matters is your ability to have quality conversations with customers, understand their requirements and confidently take them through to a sale. You’ll ideally have: Previous experience in inbound sales, telesales, inside sales or a customer-focused sales environment A consultative approach to selling, with strong questioning and listening skills Experience working towards sales targets and KPIs The confidence to handle sensitive or complex customer conversations professionally Strong communication and relationship-building skills Experience using a CRM system; Salesforce would be advantageous Good organisation and attention to detail A commercial mindset and genuine motivation to earn commission Good IT skills, including Microsoft Office, Word and Excel Experience within telecoms, financial services, insurance, regulated services, healthcare or another complex inbound sales environment would be particularly relevant. What’s On Offer £26,425 basic salary, dependent on experience. £10,000 OTE on top of basic salary - top performers earning £45,000+ Hybrid working – 3 days in the office / 2 days from home. Wednesday as a fixed office day, with flexibility around the remaining office days Company pension Free healthcare Life insurance Enhanced maternity and paternity leave Enhanced sick pay Bereavement leave Health and wellbeing programme Cycle to work scheme Free on-site parking If you’re an experienced sales professional who enjoys speaking to customers, understands consultative selling and wants to join a growing business where there is genuine earning potential, we’d like to hear from you. Please contact Adam at Greys Specialist Recruitment for a confidential chat

Discover Tradebe Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the UK, we are leaders focused on recycling, energy recovery and circular economy, managing all different environmental liabilities in a sustainable way. What will you do? Make an impact! Main purpose of job: Due to continued growth and success, we are looking for proactive and enthusiastic team members who provide excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. In this role, you will understand customer needs, communicate effectively, and exceed internal service levels. Your responsibilities will include: Providing outstanding support to our customers throughout the end-to-end process order to cash life cycle, from inquiry through to invoicing. This means ensuring excellent communication with our Sales, Operations, and Finance teams, and keeping the customer always informed via email and telephone. You will be responsible for inquiry management, sales order creation, complete NCRs, invoice queries, and recording complaints accurately and in a timely way for customers on our SAP system. You will be the internal buddy for our sales team, ensuring an excellent customer experience from start to finish. Do you have what it takes? • Experience of working as one team across multiple telephony channels, you will personalise each interaction with a customer to provide support during the end-to-end life cycle. Experience of detailed communications with customers (Telephone, Email, Live Chat, and written correspondence). Processing customer sales orders, dealing with customer requests and using multiple systems on a day-to-day basis. * Raising quotes, sales orders, NCRs, invoice queries, and complaints, completing these within management SLAs. We expect you to BE ACCOUNTABLE, DRIVE RESULTS, EMBRACE CHANGE, and possess high levels of COLLABORATION! What's in for you? • Competitive salary - £26,000 + Bonus 5% annual bonus Contributory Pension * Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre) Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it

Salary: £27,650 Location: Birchwood Park, Warrington Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service.What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring: Proven Ability to put the customer first, whether it's face to face or on the phone. An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication. Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach. Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers. Have a passion for personal and professional growth, and a commitment to exceeding expectations. Be open to a broad range of activities and able to adapt to changing business needs. Good attention to detail, speed of typing, and a friendly telephone manner are essential. A basic understanding of business finance and customer profitability is important. Be proficient in using Google Office Applications and able to learn new systems quickly. Take initiative and have a genuine interest in going above and beyond for customers. At least 5 GCSEs grade C or above including Maths and English. Have the right to work in the UK.What we can offer you: 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you Can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewardWhat's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Senior Customer Experience Advisor - 12 Month Secondment Salary: Competitive, plus Veolia benefits and pension Hours: 40 hours per week Monday - Friday with Saturday rota and a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington, WA3 6FW Duration: 12 Month Secondment When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an exceptional Senior Customer Experience Advisor to join our team. This is a pivotal role that sits between Advisor and Team Leader, perfect for someone ready to step up and take on additional responsibilities. If you're genuinely passionate about providing outstanding customer service, supporting your colleagues, and developing your leadership skills, then we think you could be a perfect fit. What will you be doing? The difference you'll make: As a Senior Customer Experience Advisor, you will be the 'customer first' voice within our organisation, acting as a vital bridge between our customers, our frontline teams, and management. You'll provide expert support and resolution for complex customer queries while also taking on key people management and operational responsibilities to support the Team Leader. In this multi-focused role, you'll be supporting customers, your team members, and the wider Customer Experience Team. Customer and Supplier Escalations & Support: Acting as the primary escalation point for complex customer and supplier invoice dispute enquiries Demonstrate strong communication skills with internal stakeholders to review debt positions enabling smooth transition from query to recovery Liaise with the Business Development Team to verify billing information for new customers Ensuring all National Accounts costs from third party suppliers and internal Veolia divisions are billed onto customers where applicable and any shortfalls accounted for Handling challenging customer interactions through various channels, including phone, email, google meets and live chat with professionalism, empathy, and expert problem-solving Ensuring first contact resolution wherever possible and implementing solutions that avoid repeat contacts, improving overall customer satisfaction Focusing on quality outcomes, ensuring customers are not just satisfied but genuinely happy with the resolution provided Always putting our customers first and finding personalised solutions to meet their needs, even in the most difficult situations Building strong relationships with both internal and external customers to ensure we deliver the best service Proactively identifying trends in customer queries and working with leadership to implement improvements that reduce repeat credits Supporting all areas of the Customer Experience Team to ensure seamless service delivery across the department Supporting the business by promoting Veolia's products and services to our customersPeople Management & Development: Mentoring and coaching Customer Experience Advisors, sharing your expertise and best practices Supporting with one-to-ones, providing guidance and feedback to team members on their performance and development Conducting return-to-work meetings and supporting absence management processes Assisting with performance management, including identifying training needs and supporting improvement plans Acting as a point of contact for team members when the Team Leader is unavailable Leading by example, demonstrating the behaviours and standards expected within the team Supporting recruitment and onboarding of new team members as requiredDepartmental & Operational Management: Monitoring real-time performance, including call volumes, wait times, and service levels Supporting productivity management, ensuring the team is working efficiently and meeting targets Assisting with resource planning and ensuring adequate coverage across all shifts Contributing to reporting and analysis, identifying areas for improvement and sharing insights with leadership Supporting process improvements and implementing changes to enhance the customer experience and reduce repeat contacts Working collaboratively with other teams and departments, including back-office functions, to deliver timely resolutions and drive continuous improvement Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentialityWhat we're looking for; This role requires flexibility, adaptability, and comfort with a wide range of tasks spanning customer service, people management, and operational oversight. The ability to prioritise effectively, switch between different responsibilities, and thrive in a multi-skilled environment will be key to your success. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork, collaboration, and emerging leadership skills are absolutely essential. Our must-haves. What you'll bring: Proven experience in a customer service role with a strong track record of handling complex queries and escalations Demonstrated ability to put the customer first in every interaction, whether face-to-face, on the phone, or via digital channels Emerging leadership skills with the desire and capability to step up into people management responsibilities Experience or willingness to learn people management activities such as one-to-ones, return-to-work meetings, and performance conversations Strong coaching and mentoring abilities with the ability to support and develop team members Exceptional listening and communication skills, with the ability to truly understand customer needs and provide effective solutions Ability to remain calm under pressure and handle challenging situations with professionalism and empathy Strong planning and organisational skills to manage competing priorities across customer, people, and operational responsibilities Analytical mindset with the ability to monitor real-time performance, productivity, and departmental metrics Excellent interpersonal skills and meticulous attention to detail in everything you do Proactive, adaptable, and solution-focused mindset, always willing to go the extra mile Passion for personal and professional growth and a commitment to exceeding expectations Ability to identify process improvements and contribute to enhancing both customer and employee experience Good attention to detail, speed of typing, and a friendly, professional telephone manner Understanding of business finance and customer profitability Proficiency in using Google Office Applications and ability to learn new systems quicklyWhat's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Building careers are currently working with a Social housing company based in the St Helens area who are currently recruiting for a Safer Estates Enforcement officer. This is a temporary position for 6 months. Salary - £36,221 PURPOSE OF THE POST: Safer Enforcement Officers are responsible for the management of serious and persistent ASB & other tenancy breach cases, where early intervention measures have failed and warrant the consideration of legal measures to enforce tenancy conditions. KEY RESPONSIBILITIES: Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working. Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews. Ensure that the Safer Estates Service complies with relevant legislation and best practice. Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers' needs. Work with the Communications Team to manage risks, promote successful case outcomes.SKILLS/ QUALIFCATIONS: Excellent knowledge of national agenda and best practice in relation to ASB Excellent knowledge and understanding of the relevant legal framework DBS required or willing to process a new oneIf you are interested in this position, please apply below or ring Danielle at Building Careers UK or call (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC

Our client is looking for experienced Customer Experience Advisors to join their customer service team. They are looking for candidates who can deliver outstanding customer service, solve problems, build relationships, and work in a fast-paced environment in Warrington. As the first point of contact for our customers, you'll play a vital role in delivering an exceptional customer journey by handling enquiries efficiently, resolving issues professionally, and supporting customers across multiple communication channels. This is an exciting opportunity for someone who enjoys making a real difference while working within a supportive, customer-focused team. As a Customer Experience Advisor, you will: Respond to customer enquiries via telephone, email, live chat, text message and CRM systems Handle service, invoice and account enquiries professionally and efficiently Provide quotations, pricing information and proof of collection documentation Resolve customer complaints with empathy and in line with company service standards Book waste collections and complete associated administrative tasks Register and support customers using online customer portals Log and manage customer cases accurately within Salesforce Build positive relationships with customers, colleagues and external partners Support the sales team by logging leads, carrying out contract checks and assisting with pre-qualification questionnaires Identify opportunities to upsell and cross-sell products and services where appropriate Conduct customer satisfaction reviews and gather feedback to improve service Ensure compliance with data protection, confidentiality and Duty of Care legislation Support wider business initiatives including annual price increases and compliance programmes ## We're looking for someone who has: A genuine passion for delivering excellent customer service Outstanding verbal and written communication skills Excellent telephone manner and customer care skills Strong attention to detail and organisational ability The ability to remain calm under pressure and manage multiple priorities Excellent problem-solving and conflict resolution skills Good computer literacy, including Microsoft Office or Google Workspace Typing speed of approximately 40 words per minute GCSE Maths and English (Grade C/4 or above) or equivalent ### Desirable Previous customer service or contact centre experience Experience using CRM systems such as Salesforce Customer Service qualification Commercial awareness Experience within the waste, environmental or utilities sector Ability to speak an additional language Delivers a consistently excellent customer experience Takes ownership of customer enquiries through to resolution Works collaboratively with colleagues across Customer Experience, Operations, Sales and Finance Maintains high levels of accuracy and attention to detail Meets service level agreements and quality standards Looks for opportunities to improve customer satisfaction and business performance

Location: Warrington, Northwich, Knutsford, Nantwich & Crewe Job Type: Temp to Perm Pay Rate: £18.00 per hour CIS Hours: 40 hours per week Benefits Company van provided Fuel card provided Opportunity to secure a permanent position Long-term work within the Social Housing sector About the Role We are looking to recruit an experienced Groundworker to join our team delivering works within the Social Housing sector as part of a planned works programme. The role will involve working on residential properties across Warrington, Northwich, Knutsford, Nantwich and Crewe, carrying out a variety of external groundwork improvements. This is a fantastic opportunity for a skilled Groundworker looking for long-term work with the potential to secure a permanent position following a successful temporary period. A company van and fuel card will be provided for business use. Key Responsibilities The successful candidate will carry out a range of domestic groundwork tasks including: Flagging and paving works Installation and repair of fencing Gate installations Small drainage works General domestic groundworks on social housing properties Work will be carried out across multiple sites, maintaining high standards of workmanship, customer service, and health & safety. Requirements To be considered for this role, candidates must have: Previous experience working within the Social Housing sector Proven experience as a Groundworker NVQ Level 2 in Groundworks (or equivalent) Full UK Driving Licence Own tools Ability to work independently and as part of a team To Apply Please call Lucy from Building Careers on 01695 556800 or 07897 069193 . This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC TPBN1_UKTJ

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

To assist in the provision of a high quality cleaning service within Council buildings.

Client Excellence Concierge / Receptionist - | Godstone, Surrey.Up to £28,000 (FTE) | Permanent | Full-time or Part-time | Office-based.We are recruiting on behalf of a well-established and growing business group, which provides the central operations, infrastructure and support for a number of bus

You will be joining an intimate, busy, customer service team where you will support customer queries to the highest possible standard, demonstrating empathy and exceptional communication skills. Answering all product related customer service emailed enquiries and complaints, in a timely and professi

Warehouse Operative - Competitive salary, depending on experience - Cranleigh, West Sussex (RH12).A hands-on Warehouse Operative who takes pride in a job done properly and enjoys being part of a team that gets stuck in together.You'll be organised, reliable, and happiest when there's a result to sho

HGV Driver / Warehouse Operative – £33,800 per annum.Are you an experienced HGV driver looking to spend less time on the road? Would you enjoy a varied role where you can combine driving with hands-on warehouse work in a friendly team?.If you’re ready for a change from long days behind the whee

As a Customer Service Advisor, you will provide excellent telephone-based customer service, taking customer orders, answering enquiries and resolving issues. This is an excellent opportunity for someone looking for genuine part-time flexibility, hybrid working and a role where customer service and m

Do you enjoy talking to customers and providing them with an exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s l

Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction. Customer Service, help desk or call center experience. Responding to customer questions and comments via phone,

Do you enjoy talking to customers and providing them with an exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s l

Reception & Community Coordinator.Start date – Monday 14th September.We are working with a creative workspace that is looking for a friendly, organised and hands-on Reception & Community Coordinator to be the welcoming face of the space.They need someone who is calm under pressure, quick to find s

We are seeking a proactive and customer focused Inside Sales/Customer Service Representative to join the team at our Keighley site. Sales, Customer Service, or similar roles. Cooperate with Customer Service and maintain CRM and ERP data.

The successful candidate will provide a welcoming reception service while supporting the smooth day-to-day running of the office.

This is a predominantly telephone-based role, ideal for someone who enjoys building relationships, delivering exceptional customer service and supporting clients throughout their mortgage journey. Proper Recruitment are working with a growing Mortgage broker who are looking for an enthusiastic and c

Deliver first-class customer service to all visitors, customers, and colleagues. As a key front-of-house representative, you will act as an ambassador for exceptional workplace experience, providing a welcoming and professional service to customers, building users, and visitors. We are seeking a pro

You may currently be working as a Customer Service Representative, Customer Experience Advisor, Client Services Advisor, Customer Care Specialist or in a similar customer-facing role. Reporting to the Customer Service Manager, you will be the voice of LUCA FALONI, supporting customers across multipl

You will play a key role in delivering exceptional service to both internal and external customers, contributing directly to operational excellence and customer satisfaction. If you're ready to take the next step in your customer service career and join a team dedicated to delivering outstanding cus

As a Customer Service Agent, you will be expected to handle a variety of customer queries and processes with professionalism and confidence while reporting to a Customer Service Supervisor for support if required. We are looking for candidates to join our Customer Service Agent Team to provide suppo

Client Excellence Concierge / Receptionist - Law Firm |.Up to £28,000 (FTE) | Permanent | Full-time or Part-time | Office-based.Alexander Lyons Solutions is recruiting on behalf of a growing, multi-office law firm in the South East.You'll be the face of the firm - the first person clients and visit

We are looking for a reliable, professional, and highly organised individual to join our friendly team of seven, working within a beautiful Victorian mansion house that has been converted into serviced offices in Nutfield, Surrey. If you are looking for a rewarding role within a professional and fri

The Customer Service Representative is responsible for delivering a high-quality customer experience by acting as the primary point of contact for customer enquiries via telephone and email. The role also supports sales performance by promoting products and services, maintaining customer satisfactio

A multinational engineering and technology company with global presence is seeking an.The organization specializes in innovation-driven engineering solutions and fosters a collaborative, fast-paced work environment.As part of a growing HR team, you will support a wide range of HR processes, includin

As the Customer Service Representative, you'll be the first point of contact for customers requiring emergency assistance, generator hire, breakdown support and service updates outside of normal business hours. Previous experience within Customer Service, Service Desk, Operations Coordination or Cal

By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at.

This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrat

By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at.

PT Cleaner needed in Woodbridge Paying £12.Full time hours on a temporarybasis 330-630 Key Responsibilities Cleaning classrooms, corridors, offices and communal areas.Vacuuming, sweeping and mopping floors.Cleaning and sanitising toilets and washrooms.Emptying bins and disposing of waste appropriat

By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide

You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide