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If you are a bit of a night owl, and have a passion for excellent customer service then you may be just the person we are looking for to join our fantastic team as a Night Porter. A good dose of common sense is key. The role involves working nights (from 11am to 7.30am which includes a 0.5 hour unpaid break), at times by yourself during the shift. You will be trained in all aspects of the front office including reception, so that you are able to assist any late arrivals/early departures, and assist with late night/early morning room service requirements. This role has the opportunity to develop as part of a close knit team. Hospitality experience would be preferred, but not essential. Key Responsibilities: • To ensure guests arriving and leaving the building are greeted and helped in a professional, courteous way., • To oversee the smooth running of the car parking areas, organise car valeting, reserve parking spaces where necessary and ensure car keys are stored securely and accessibly., • To act in a pro-active and efficient way when handling and storing luggage on arrival and departure., • To ensure you possess, or are keen to develop, good local knowledge to be able to provide information regarding transport, entertainment and leisure available locally., • To ensure you are aware of all in-house activities, conferences and functions taking place in the hotel each evening/night., • To respond promptly and professionally to guest enquiries or complaints and to keep the night manager informed each day., • To ensure the hotel’s promise of a 24 hour service is fulfilled by deputising for Housekeeping, Food and Beverage and Kitchen Department as per agreed standards., • To provide a warm. friendly welcome/au revoir to all our guests, and be both personable, attentive and professional at all times, • Have an excellent command of the English language both verbal and written, • Outstanding communication skills., • Computer literate, ideally with experience in Opera Fidelio or similar advanced PMS systems., • Able to demonstrate a clear understanding of the highest level of customer service., • Willing to work on your own initiative as well as part of a team when required, • Good attention to detail., • Previous experience in a similar role and comfortable carrying out night audits would be desired. At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel & Country Club: Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel & Country Club: As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! Benefits To support and reward our staff we offer: • Generous share of the monthly Service Charge*, • Career development with accredited training providers, • Enhanced holiday programme & reward scheme for long service, • Employee Assistance Programme - Hospitality Action, • Meals provided by our talented kitchen team, • We have plenty of free parking, • Generous 'Refer a Friend' bounty incentive, • We also have amazing recognition awards for exceptional customer service, • Reduced price stays in all of our hotels after successful completion of probation period where you are treated like a guest no matter who you are! (after successful completion of probation period), • Discounts available for spa treatments and for food and beverage (after successful completion of probation period), • Uniform provided, • Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts, • Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker., • Service Charge is dependant upon overall sales performance

Based in our luxurious Forest Spa you will be providing a range of luxury treatments to hotel residents, spa day guests and members. We are looking for a therapist to work flexibly on a casual basis. Hours offered can be week day and at weekends. We are proud to partner with Oskia and Ishga, two advanced luxury skincare brands. We offer a wide range of treatments including manicures, pedicures, facials, body scrubs and various types of massage treatments. We seek to limit the amount of massage allocated to each therapist. We are also able to offer training and development opportunities such as “no hands” massage Hot stone , LAVA shell , Sports, Indian Head and pregnancy massages. Some experience is ideal but not essential. Key Responsibilities • Maintain standards of service and hygiene as directed by the Salon Manager and Health Club Manager., • To provide a full range of beauty treatments for male and female clients, available within Salon opening hours., • To provide Reception cover when required – duties to include answering the telephone booking appointments, and cash procedures., • Serving of beverages as required in the Salon., • Prioritise Guest confientiality and wellbeing at all times. Spa Therapist Key Attributes • Passion for delivering great customer service and memorable treatments., • A can-do approach to your work. Wanting to go that extra mile to have your guests leaving with an experience to talk about., • Must have equivalent to NVQ Level 2 and 3 in Beauty Therapy. Including massage therapies., • Your personality is really important too, as you will be greeting guests and putting them at ease – so you must be comfortable talking to a wide range of people. At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel Country Club: Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel Country Club: As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! Benefits To support and reward our staff we offer: • Career development with accredited training providers, • Employee Assistance Programme - Hospitality Action, • Meals provided by our talented kitchen team when on duty, • Free parking and uniform laundering services

An opportunity has arisen for an experienced Conference & Banqueting Manager at the four red star Ashdown Park Hotel & Country Club in the heart of Sussex. This role will lead a dedicated professional team at this award-winning hotel and be part of the senior leadership team. Training is second to none, with Investor in People accreditation and a training and personal development department to support you and the team. The role of Conference and Banqueting Manager is a key senior management role within the hotel with the primary objective to ensure the smooth running of events through good planning and time management. The hotel has a range of 16 meetings and events rooms to cater for events from one to 300. The Conference & Banqueting Manager will manage the operation o Events, Conferences & Banqueting to ensure the smooth and efficient running of meetings and events including weddings, private dinners, seminars and parties. Looking after the team is high priority so preparing staff rosters and facilitating staff training to ensure the team deliver the highest standards of service and customer care. You will be an excellent communicator and organiser, with smart appearance and a good command of English, both spoken and written. You will have the ability to understand the needs of the hotel as a whole and be able to priorities and problem solve. You will remain calm under pressure and have a proactive approach. Experience in a similar role in a luxury hotel is desirable. We are able to offer a certificate of sponsorship for those applicants who are outside of the UK or wish to transfer their certificate from their current employer. At Elite Hotels we have a single minded & unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

The primary focus of the role will be ensuring the smooth running of the cocktail bar; ensuring all stock is up-to-date, the area is well presented and ensuring guests receive a high standard of service. You will also provide support to the wider Food and Beverage Team, covering service in the Lounges and Restaurants as required. You will work with the F&B Manager in developing seasonal cocktails and bar promotions. Key Responsibilities • To maintain the highest possible standards of cleanliness, hygiene and presentation of the bar and adjoining areas., • To receive cash from guests and operate Squirrel correctly. To deal with signed bills and Restaurant transfers., • To serve alcoholic and non-alcoholic beverages to resident and non-resident guests., • To have an understanding of the Licensing Laws, including rights of refusal., • To keep constant control on costs and revenue in the Department., • To maintain a wide knowledge of mixed drinks., • Sound knowledge of cocktail work and UK Licensing regulations, a personal license would be an advantage, but not essential., • Previous experience in a hotel bar with high service standards would be preferred, • Excellent command of the English language and right to work in the UK, • Be extremely well presented At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. About Ashdown Park Hotel & Country Club: Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 16 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience. Why work at Ashdown Park Hotel & Country Club: As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! Benefits To support and reward our staff we offer: • Generous share of the monthly Service Charge (*which is dependant upon overall sales performance), • Career development with accredited training providers, • Enhanced holiday programme & reward scheme for long service, • Employee Assistance Programme - Hospitality Action, • Meals provided by our talented kitchen team, • We have plenty of free parking, • Generous 'Refer a Friend' bounty incentive, • We also have amazing recognition awards for exceptional customer service, • Reduced price stays in all of our hotels where you are treated like a guest no matter who you are! (after successful completion of probation period), • Discounts available for spa treatments and for food and beverage (after successful completion of probation period), • Uniform provided, • Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts, • Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker., • For full details of the benefits on offer please check our website: ___

Store Manager | Healthcare Retailer | Up to £45,000 | Monday to Friday hours! We are currently recruiting for a Store Manager for a premium healthcare retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in a stunning store. Our client can offer amazing a great working schedule- day time hours with no evenings or weekends! About the Store Manager role: This role is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the most successful retailers in the UK, the long term career prospects are amazing. We are looking for Store Managers that are true leaders and thrive when driving their team to success. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: Lead a team to achieve the highest levels of sales and service at all times Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Responsible for all appraisals and performance reviews Operationally strong with a focus on delivery and productivity Drive sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing Incentives that drive your to achieve targets and KPI's As a Store Manager you will be a credible presence in your store. This role is an exciting challenge; the role gives you the chance to continue your career development. If you are seeking a role that offers a challenge, a chance to work with amazing products and the opportunity to enjoy what you do the click apply! BH35799 TPBN1_UKTJ

Store Manager | Healthcare Retailer | Up to £45,000 | Monday to Friday hours! We are currently recruiting for a Store Manager for a premium healthcare retailer who are enjoying continuous success. We have an exciting opportunity to join the retailer as a Store Manager in a stunning store. Our client can offer amazing a great working schedule- day time hours with no evenings or weekends! About the Store Manager role: This role is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Working for one of the most successful retailers in the UK, the long term career prospects are amazing. We are looking for Store Managers that are true leaders and thrive when driving their team to success. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Key Responsibilities as a Store Manager: Lead a team to achieve the highest levels of sales and service at all times Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Responsible for all appraisals and performance reviews Operationally strong with a focus on delivery and productivity Drive sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing Incentives that drive your to achieve targets and KPI'sAs a Store Manager you will be a credible presence in your store. This role is an exciting challenge; the role gives you the chance to continue your career development. If you are seeking a role that offers a challenge, a chance to work with amazing products and the opportunity to enjoy what you do the click apply! BH35799

Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality. It's something we have been doing for over 30 years and It's part of the reason why we're one of the UK's most respected private housebuilders. And so is how we work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully. You'll be working on our fabulous sites in the Crowborough area. Working Pattern This role requires working 5 days in seven with a 2 day break on a rota, so you must be flexible as these days can change. About the role Reporting to the Senior Sales Manager, the successful New Home Sales Consultant will be an expert at selling customers their dream home. At Dandara we know those first impressions last, so having a passion for customer service is crucial for this role. What you will do: Meet prospective purchasers, demonstrate the features and benefits of properties for sale – assist with optional extras as and when required. Negotiate deals & Extras with the purchaser Accompany all potential purchasers to the show homes and onsite properties to demonstrate the home, the specification, brand and available extras. Ensure the sales area and any show properties are clean, tidy and well presented at all times Process related paperwork on sales achieved including financial payments Liaise with purchasers, Sales Manager, and legals to process sales through ensuring you are providing them with a 5star customer journey. Maintain contact and build lasting relationships with customers Ensure purchasers are kept up to date with progress on their plot and development Assist clients with optional extras and process their choices Deal with daily telephone/e-mail/web enquiries Proficient in using the CRM system to utilise effectively to drum up appointments, leads, reservations. Setting follow up tasks and detailed updates, including loading on reservations, plot progression and important notes. Circulate details of properties for sale to prospective clients Detailed and regular plot progression by speaking with brokers and solicitors daily to gain updates. Help with & identify issues to move the plot forward to an exchange of contracts as soon as possible. Carry out weekly build sales meetings with your site manager and customer care manager to ensure all plots are on schedule for delivery on the window you have quoted and discuss all purchasers already moved in that are in survey window to make sure they are happy, all issues dealt with and that they are being chased to return a ‘YES' survey for us. Be aware of market trends and remain updated on product knowledge & Competitors Carry out weekly marketing audits to ensure your price list and website is correct and advertising the correct incentives and describing the correct features and benefits. Carry out general administration tasks including keeping CRM system up to date and detailed updates, filing correctly all purchasers' details, replying to all emails and ensuring a clear and detailed handover to anyone covering your holiday or days off. Complete a home demonstration of the home along with your site manager, to show the customer how everything works and how to keep the property within warranty. Prepare for legal completions with gift hampers and legal completion boxes. Ensure all keys are checked and present ready to hand over to customer alongside the site manager. What you will have: Experience of new homes sales Excellent communication, organisational, self-motivational skills Strong Microsoft Office skills Excellent rapport building and negotiating skills Flexibility to work the shifts mentioned to suit the needs of the business Full UK Driving License You must be able to work weekends. What we will offer you: Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK's largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality – and it's all thanks to the vision and passion of our dedicated team. Our benefits include: £30-35,000 with an OTE up to £60k Commission and bonuses 33 days holiday (inclusive of bank holidays) Private Medical Insurance Employee Assistance Programme - EAP Health Hero digital doctor - 24 hr virtual help and appointments Health Assured Wisdom App Competitive parental leave 3x salary life assurance (paid option to increase to x4) Cycle to Work Scheme Employer matched pension scheme of up to 5% Flexible benefits including shopping vouchers, airport parking and reduced gym membership Important note for Recruitment Agencies Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office. Any unsolicited Resumes received by us shall be deemed to be our property. Any candidate submitted to us by an Agency via an unsolicited Resume shall be deemed to have been referred by that Agency free of commission, fee or any other charge (Fees). We are not liable for any Fees relating to the engagement of any person resulting from an unsolicited Resume and will not pay a Fee to any Agency that is not an Appointed Agency. TPBN1_UKTJ