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Customer service manager jobs in Mitcham - Page 2Create job alerts

  • General Manager
    General Manager
    22 days ago
    £34000–£36000 yearly
    Full-time
    London

    📣 **WE’RE HIRING — GENERAL MANAGER (PECKHAM) **Join our growing restaurant group! We are looking for an experienced, hands‑on General Manager to lead our new restaurant opening in Peckham. This is an exciting opportunity for someone who loves hospitality, thrives in a fast‑paced environment, and knows how to build a strong team culture from day one. ⭐ What We’re Looking For • Proven experience as a GM or AGM in a busy restaurant or bar, • Strong leadership skills with the ability to motivate and train a team, • Excellent communication and problem‑solving abilities, • A passion for great food, great service, and creating memorable guest experiences, • Confidence in managing operations, rota planning, stock, suppliers, and daily service, • Ability to maintain high standards while keeping a positive, energetic atmosphere 🎯 Your Responsibilities • Oversee daily operations and ensure smooth service, • Recruit, train, and develop the front‑of‑house team, • Work closely with the kitchen and ownership to maintain consistency and quality, • Manage stock, ordering, and suppliers, • Drive sales, customer satisfaction, and community engagement, • Ensure compliance with health & safety and licensing requirements 💼 What We Offer • Competitive salary based on experience, • Performance‑based bonuses, • Career growth within a young, expanding hospitality group, • Supportive ownership and a collaborative working environment, • Opportunity to shape a new venue from the ground up 📍 Location: Peckham, London 📅 Start Date: ASAP If you’re passionate about hospitality and ready to take on a leadership role, we’d love to hear from you. Apply now!

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  • Cafe Manager
    Cafe Manager
    22 days ago
    £14–£15 hourly
    Full-time
    London

    Daytime Café Manager — Alma Barnes Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our Barnes location — a busy, community-loved spot known for great coffee, fresh food, and a genuinely warm atmosphere. This is a role for someone who takes pride in running a tight operation, develops their team, and holds the standard without being told to. What you'll be doing • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 7, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance, • Keeping on top of stock, waste, and supplier deliveries, • Reporting to the Operations Director and contributing to broader brand decisions What we're looking for: • 1–2 years in a café or hospitality management role, • A leader who sets the tone — calm under pressure, consistent, and accountable, • Strong operational instincts: you notice what's slipping before it becomes a problem, • Genuine warmth with customers and a commitment to building a loyal regular base, • Experience with staff scheduling and stock control What we offer • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A stable, growing brand with real opportunity to progress as Alma expands Great cafés don't run themselves. If you're the one who makes it happen, we want to hear from you.

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  • Bartender / Barista
    Bartender / Barista
    23 days ago
    £13–£14 hourly
    Part-time
    Norwood, London

    Job Title: Barista & Bartender (part-time) Company: Sage and Poppy Coffee Shop Location: Tulse Hill Position Overview: We are looking for a friendly and enthusiastic Part-Time Evening Barista / Bartender to join our team as we expand into evening service, offering wine, beer and other alcoholic drinks. The ideal candidate will be confident preparing quality coffee, serving wine and drinks responsibly, and creating a welcoming atmosphere for our customers. Responsibilities: Coffee & Drinks Service • Prepare high-quality coffee and espresso drinks., • Serve wine, beer and other beverages in accordance with licensing regulations., • Maintain consistency and presentation in all drinks served., • Provide recommendations to customers when appropriate. Customer Experience • Create a warm and welcoming environment for all guests., • Build rapport with regular customers and contribute to a friendly community atmosphere., • Provide attentive and efficient service during busy periods. Hygiene & Operations • Follow all hygiene standards., • Maintain cleanliness of the coffee machine, bar area and equipment., • Assist with stock monitoring and inform management when supplies are low. Requirements • Previous barista or hospitality experience preferred., • Confidence using an espresso machine., • Friendly, reliable and customer-focused., • Ability to work independently during evening shifts., • Availability for evening and weekend shifts.

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  • Specifications & Raw Material Technologist – Food Manufacturing
    Specifications & Raw Material Technologist – Food Manufacturing
    27 days ago
    £34000–£38000 yearly
    Full-time
    London

    Specifications & Raw Material Technologist Food Manufacturing, South London, £34k-£38k Are you the person who can spot a missing allergen declaration, a packaging compliance gap or an incomplete raw material spec from a mile away? If you enjoy the detail behind the product – the specifications, supplier approvals and raw material data that make everything work – this could be a great move. A well-established food manufacturer is looking to add a Specifications & Raw Material Technologist to its technical team. This role plays a key part in ensuring specifications are accurate, compliant and delivered to customers on time. It’s a role for someone who takes pride in getting the detail right and enjoys working at the centre of supplier data, technical documentation and product integrity. What you’ll be doing You’ll take ownership of raw material and finished product specifications, ensuring they are accurate, approved and fully compliant with customer requirements. Your responsibilities will include: • Completing and maintaining customer specifications and responding to technical enquiries, • Managing raw material and packaging specifications to ensure accuracy and compliance, • Supporting the supplier approval and review process for ingredients, packaging and services, • Completing raw material risk assessments, including vulnerability and integrity reviews, • Monitoring traceability and brand integrity claims back to raw materials, • Attending pre and post-trial meetings to support product development, • Participating in internal audits and technical projects What we’re looking for You’ll likely already be working as a: • Specifications Technologist, • Raw Material Technologist, • Technical Services Technologist within food manufacturing. You’ll bring: • Experience completing retailer or customer specifications, • Knowledge of raw materials, • Strong attention to detail and organisational skills, • Good numeracy, literacy and IT skills Why this role? This is an opportunity to join a business where the technical function is well established and respected, and where the specifications and raw materials process plays a critical role in protecting product quality and brand integrity. You’ll work closely with technical, R&D and procurement teams, giving you real visibility across the product lifecycle. If you’re someone who enjoys the challenge of getting specifications right, managing supplier data and keeping technical documentation audit-ready, this role will play to your strengths. Interested? Apply today with your cv Sorry visa sponsorship is not available with this position.

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  • Bartender
    Bartender
    29 days ago
    £12–£14 hourly
    Part-time
    South Lambeth, Lambeth

    Please read before applying you will not be considered for this role if you have less than 2 years experience as a bartender you will be turned away if you are not punctual even during your trial 🍸 BARTENDER WANTED – NINE ELMS BAR & LOUNGE 🍸 📍 Location: Nine Elms, London 💷 Hourly Rate: £12–£14 (Depending on Experience) 📆 Temporary Role with Potential for Full-Time We’re on the lookout for a skilled, reliable, and vibrant bartender to join our buzzing bar/lounge in Nine Elms. This is a temporary role covering our main bartender during annual leave, but there’s a real opportunity to go permanent later this year as the current main bartender is moving on. ⸻ 🔑 The Role Includes: - Evening/night shifts — some nights finish around 3:30am, so you must be fine with late finishes and getting home safely. - You’ll be working in a fast-paced, high-energy environment — expect busy nights, loud music, and lots of cocktail shaking. - You must be able to think on your feet, stay calm under pressure, and bring joy and great service to every customer. ⸻ ✅ What We Need From You: - 2–3 years minimum experience in cocktail bartending and mixology — no exceptions. - Ideally based within 30 minutes of Nine Elms. - A reliable, punctual individual with strong time management skills — if you accept a shift and fail to turn up, you will be removed from future opportunities. - A confident, enthusiastic personality who genuinely enjoys customer interaction. - Fast learner, motivated, and able to work well with others behind the bar. - Comfortable working late hours and available as needed during the bartender’s annual leave. ⸻ 💥 Bonus if you: - Bring flair, creativity, or unique cocktail techniques. - Have great spirit and product knowledge. - See yourself growing into a more permanent I’ll aim to respond within 72 hours. Start date: ASAP — If you’re good at what you do, take pride in your work, and want to be part of a great team, we want to hear from you! – Nine Elms Bar & Lounge Management

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  • Web Developer
    Web Developer
    29 days ago
    Part-time
    Surbiton

    About School Prom Car Hire School Prom Car Hire is a growing international luxury transport platform delivering limousine hire, yacht charters, private aviation, chauffeur services, airport transfers, and premium event transport across the UK and worldwide. We operate in highly competitive digital markets. Our strategy is simple: build superior technical systems that outperform competitors in speed, structure, automation, and search visibility. We are hiring a Lead Full-Stack Developer to architect, optimise, and scale our entire web ecosystem. The Opportunity This is not a maintenance role. You will be responsible for designing and managing a technically advanced, SEO-first infrastructure capable of handling multiple high-value service verticals and international expansion. You must be comfortable owning: • Front-end engineering, • Back-end architecture, • Server & cloud infrastructure, • Technical SEO frameworks, • CRM systems, • AI-driven automation Core Responsibilities Full-Stack Development • Develop and maintain scalable web applications, • Work across multiple CMS platforms and custom systems, • Build modular, future-proof architectures, • Develop custom integrations and APIs, • Optimise database and backend performance, • Improve site speed, efficiency, and stability Advanced Technical SEO • Design search-optimised site structures, • Implement Hub & Spoke content models, • Build scalable MCP (Modular Content Publishing) systems, • Manage crawl strategy and indexation, • Implement structured data and schema, • Handle canonicalisation, redirects, hreflang, • Conduct log file analysis, • Prepare for and mitigate Google Core Update impacts You should understand semantic SEO, entity-based optimisation, and technical factors influencing ranking performance. Infrastructure & Security • Manage VPS / Cloud environments, • Configure caching layers and CDNs, • Monitor uptime and system health, • Implement security hardening, • Oversee backups and recovery systems CRM & Automation • Integrate and optimise CRM platforms, • Build automated workflows, • Implement AI-powered operational systems, • Streamline internal processes and lead handling Required Skills • 5+ years as a Full-Stack Web Developer, • Strong front-end and back-end development experience, • Experience beyond WordPress (multiple CMS & custom builds), • Advanced technical SEO knowledge, • Understanding of Google algorithm behaviour, • Server management and performance optimisation experience, • Ability to manage multiple projects simultaneously, • Strong analytical mindset What We’re Looking For • A strategic thinker who understands digital growth, • Someone who builds for scalability, not shortcuts, • A developer who anticipates problems before they happen, • High ownership mentality, • Detail-oriented and performance-driven What You’ll Gain • Direct technical leadership influence, • Long-term growth within a scaling brand, • Competitive compensation, • Remote flexibility, • Opportunity to build a high-performance digital ecosystem To Apply Submit: • CV, • Portfolio or GitHub, • Example of a scalable system you’ve built, • A short outline of how you future-proof websites against algorithm changes

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  • Sales Assistant
    Sales Assistant
    1 month ago
    Full-time
    Surbiton

    Company: School Prom Car Hire Location: UK Job Type: Full-Time / Part-Time Pay: Base + Commission + Bonuses About the Role School Prom Car Hire is expanding, and we’re looking for a motivated Sales Assistant to help convert incoming enquiries into confirmed bookings. We specialise in luxury chauffeur-driven prom transport across the UK, offering limousines, prestige cars, sports vehicles, and exclusive arrivals. This is a sales-focused role suited to someone confident on the phone, persuasive in communication, and driven by targets. What You’ll Be Doing • Handling inbound sales enquiries from parents and students, • Providing tailored vehicle recommendations and pricing, • Following up leads to secure bookings, • Managing customer relationships from enquiry to confirmation, • Updating booking systems and maintaining accurate records, • Contributing to revenue growth during peak prom season What We’re Looking For • Previous sales or telesales experience preferred, • Confident communicator with strong closing skills, • Target-driven and motivated by commission, • Professional phone manner, • Organised and self-managed Why Join Us? • High earning potential with commission structure, • Flexible working arrangement, • Growing national brand with strong seasonal demand, • Opportunity to develop within a premium service business If you’re confident, persuasive, and ready to maximise your earnings in a fast-moving sales environment, apply today with your CV and a short introduction.

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  • Manager
    Manager
    2 months ago
    Full-time
    Chelsea, Kensington and Chelsea

    We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

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  • Bar Supervisor
    Bar Supervisor
    2 months ago
    Full-time
    London

    Welcome to The Ivy Asia Chelsea, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights. We’re searching for a dynamic Bar Supervisor to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Bar Supervisor: You will oversee bar operations in the absence of the Bar Manager. Bar Supervisor responsibilities include managing stock, serving guests, placing stock orders, and ensuring product quality. You will assist in the training of all employees, ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. They make sure customers receive the best service possible, upholding a constant level of staff productivity. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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