Trabajos customer service night shift en PortsmouthCrear alertas

CCTV Operator - Alarm Receiving Operator – Days & Nights Salary £28,000 - £29,000* Full time 12 hour rotating shift pattern - 08:00 - 20:00 & 20:00 - 08:00 Location: Hilsea Portsmouth (Full time 4-day shift /4-day shift – 4-night shift /4-night shift – rotation on a 4 on 4 off shift basis) Pure Monitoring and is the UK's most Accredited Monitoring Station. With extensive experience within the security and CCTV industry, we've been offering CCTV and Alarm monitoring since 2014. Our clients receive the best service and attention to detail, independently verified each year by the highest UK security regulatory bodies. We're looking for qualified individuals to join the team at our monitoring centre in Hilsea, Portsmouth. The Role: CCTV Operator -Alarm Receiving Operator - Days & Nights As an Alarm Receiving Operator you will be responsible for answering incoming phone calls to the alarm receiving centre, monitoring customer alarms, CCTV and communicating with customer key contacts regarding their alarms. Key Responsibilities: CCTV Operator - Alarm Receiving Operator - Days & Nights • Alarm handling and CCTV Operating on our bespoke software, • PC data entry and basic administration duties, • Edit and handle customer records, • Follow procedures methodically and uphold excellent standards, • Deal with customer requests via telephone and email in a professional nature, • Monitor all systems within the control room in an efficient manner, ensuring that all work is undertaken in compliance with the operating procedures, legislation, and the codes of practice., • Liaise with Police, other agencies, and designated employees to coordinate the appropriate emergency response by risk assessment and adherence to company procedures., • Provide routine system support to all clients i.e. system testing, administering alarm configurations, • Participate in departmental administrative duties when needed, • Report all events and actions taken in a clear, legible, and accurate written format, • Provide a courteous telephone answering service and deal efficiently with all enquiries, • Ensure smooth handovers between operators Your Skills and Experience: CCTV Operator - Alarm Receiving Operator - Days & Nights • Clear, effective communication and strong interpersonal skills, • Good organisation and efficiency with the ability to multi-task, • Exceptional concentration, good attention to detail and possess excellent customer service skills, • Professional with the ability to work under pressure and remain calm, using good judgemental skills, • SIA CCTV Licence is an advantage, but not essential, • Full Training will be given - *completion of training modules can be achieved within 6 months Benefits: • Free onsite parking, • Company Pension scheme, • Cycle Scheme, • 20 Days holiday, • Birthday Vouchers, • Company Events To submit your CV for the CCTV - ARC Operator opportunity, please press ‘Apply’ now and await further instructions

Are you an experienced HGV Class 2 Driver seeking a thrilling new opportunity in Fareham? Look no further! At Aligra, we are recruiting on behalf of our esteemed client, and we're on the hunt for dedicated and motivated individuals to join their vibrant team. Our client is a leading logistics company specialising in multi-drop deliveries, providing a fast-paced and exhilarating work environment. Whether you've previously worked with industry giants or are looking to start a rewarding career in logistics, this opportunity is perfect for you! Key Responsibilities: * Daily Vehicle Inspections: Conduct comprehensive daily checks to ensure your HGV Class 2 vehicle is in impeccable and roadworthy condition. Promptly report any defects or issues to your supervisor to facilitate timely repairs and maintenance. * Route Planning: Efficiently plan your routes for delivering pallets to stores and mini markets, ensuring maximum productivity while adhering to schedules. Utilise advanced GPS technology and other navigation tools to circumvent traffic and optimise route efficiency. * Multi-Drop Deliveries: Execute an average of 15 drops per shift, ensuring goods are delivered promptly and in perfect condition. Handle a variety of goods, guaranteeing they are securely fastened and protected during transportation to prevent any damage. * Loading and Unloading: Safely load and unload goods at various delivery points, ensuring items are palletised and protected during transit. Employ appropriate equipment such as pallet jacks or hand trucks to ensure safety and efficiency. * Check-In/Check-Out System: Use the company’s check-in/check-out system for effective tracking and documentation of deliveries and returns. Ensure all scanned items are accurate to avoid discrepancies and ensure smooth operations. * Documentation: Accurately complete all required paperwork, ensuring the collection, signing, and filing of all necessary documentation upon delivery or collection. Maintain records of delivery notes, invoices, and any customer feedback for future reference. * Customer Service: Provide exceptional customer service by communicating effectively with store personnel, addressing and resolving any queries or issues professionally and promptly. Build positive relationships with customers to enhance satisfaction and loyalty. * Health and Safety Compliance: Adhere to all relevant health and safety regulations, including the safe handling and transportation of goods. Immediately report any incidents, accidents, or near-misses to ensure a safe working environment for all team members. Monday to Friday: 06:00 start times. Why Join Us? * Competitive Pay: Enjoy a competitive hourly rate that recognises your skills and dedication. * Exciting Work Environment: Be part of a dynamic team in a fast-paced logistics setting. * Career Growth: Take advantage of opportunities for career advancement within a leading logistics company. * Supportive Team: Work alongside a supportive team that values your contribution and well-being. * Work-Life Balance: Benefit from a unique 5 days on, 3 days off shift pattern that includes weekends, ensuring ample time for rest and personal commitments. Requirements: * Valid UK Driving Licence * Valid CPC and UK Digi Tacho cards. Ready to apply? Contact Aligra now to secure your place in this fantastic night driving opportunity. We recruit on behalf of our client and will guide you through the application process with ease