Customer service night shift jobs in WolverhamptonCreate job alerts

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Freeburn Transport Ltd are a family run business located in Moy. The Company has extensive transport operations covering Northern Ireland, Republic of Ireland and depots located throughout Scotland and England. We are looking for experienced drivers to work out of Wolverhampton for the below shifts; Weekends - Day or Night Shift Job Responsibilities: Abide by health and safety requirements. Conduct daily walk around checks on a regular basis of both the lorry unit and the trailer/ fridge. Adhere to speed limits at all times and drive with care and attention, being aware of other vehicles, road users and pedestrians. Adhering to all relevant driving regulations and company policies. Treat with care and attention and respect all items of Customer and Company property. Communicate any problems immediately to the appropriate Operations Manager, Planning Managers, Compliance, or the Fleet Maintenance Manager. Deal with Customers in a courteous, professional, and efficient manner at all times. Abide by drivers hours, tacho and rest periods. Qualifications: Class 1 HGV Licence. DIGI and CPC Cards. Excellent communication skills and IT Literacy. Good understanding of safety procedures. Flexible approach to working hours. Benefits: Competitive Salary Death in Service Benefit Overtime Available Applicants must have the right to work in the UK and/or the Republic of Ireland. Freeburn Transport Ltd is an Equal Opportunities Employer. TPBN1_UKTJ

Millison Chase Limited Recruitment is currently recruiting experienced HGV C+E Class 1 Container Drivers for ongoing container transport work across the UK. We are looking for reliable and professional drivers to carry out container movements between ports, distribution centres, rail freight terminals, storage depots, and customer delivery locations nationwide. This role involves transporting loaded and empty shipping containers safely and efficiently while maintaining high standards of professionalism, compliance, and customer service. Drivers will be responsible for collecting and delivering containers from major UK ports and logistics hubs, ensuring all paperwork, seal checks, and vehicle inspections are completed accurately. Work may include waiting times at ports and terminals, strict booking slots, and adherence to site-specific procedures. Both day and night shifts are available, with ongoing full-time work for successful candidates. This is an excellent opportunity for experienced Class 1 Drivers looking for consistent work within the container and port logistics sector. Pay & Progression Days: £16.00 per hour Nights: £17.00 per hour Weekends: Up to £22.00 per hour Weekly PAYE pay through Millison Chase Limited Ongoing regular work available Key Responsibilities Transporting loaded and empty shipping containers nationwide Completing collections and deliveries between ports, rail terminals, depots, RDCs, and customer sites Carrying out container lock and seal checks before departure Ensuring all transport and port paperwork is completed accurately Following booking times and port collection procedures Carrying out daily vehicle and trailer safety checks Reporting defects and operational issues promptly Following all drivers hours and tachograph regulations Operating vehicles safely and professionally at all times Maintaining excellent communication with transport planners, ports, and customers Requirements Valid UK HGV C+E (Class 1) Licence Valid Driver CPC Card Digital Tachograph Card Minimum 1 year Class 1 driving experience (for insurance purposes) Good communication and timekeeping skills Port cards such as DP World, Port of Felixstowe, or similar port access accreditation (NOT ESSENTIAL) Experience operating sliding skeletal trailers What We Offer Ongoing regular work Flexible day and night shift patterns Weekly PAYE pay directly through Millison Chase Limited Holiday pay accrued Workplace pension enrolment after qualifying period Friendly and supportive transport team Modern fleet and clean working environment Opportunity to gain valuable container logistics experience How to Apply If you are an experienced HGV Class 1 Driver looking for ongoing container transport work, apply today with your CV. Click apply and follow the instructions. TPBN1_UKTJ