Customer service team leader jobs in EwellCreate job alerts

Pabulum Catering are now recruiting for a Executive Chef Manager to help us deliver exceptional food experiences to our children at St Andrews RC School. You will have a close relationship with the school and be responsible for a well-established kitchen, dedicated to providing the best for all children. As a Executive Chef Manager, you will be working in a passionate and hard-working team to create an outstanding experience for our school. In return we offer an excellent work life balance, support and a fantastic company culture for a business committed to providing healthy food to children. At Pabulum, you’re important; without our employees we wouldn’t be where we are today with such a strong, innovative, and constantly growing business. With over 120 sites across Southern England there’s plenty of opportunity for you to grow, learn and develop. Your key responsibilities will include: • Preparing our delicious food, • Managing the main aspects of the kitchens including including Health & Safety and Training & Development, and you'll have the Unit Bookwork to keep up to date, • Receiving and managing food deliveries and managing storage, • Have proven work experience as an Executive Chef / Chef Manager in a busy secondary school or similar, • Be responsible for planning and preparation of daily menus, • Be passionate about food and providing great customer service, • Manage kitchen staff to maintain high standards, • Have experience in managing supplier ordering and weekly stock taking, • Adhere to recipes, plate presentation and cooking standards, • Need to train kitchen staff on preparation methods, portion sizes, and presentation standards, • Control budget and minimise wastage, • Ensure kitchen operations meet health and safety standards, • Monitor the quality of products and services provided, • Resolve customer queries promptly and professionally, • Have an understanding of various cooking methods, ingredients, equipment, and procedures, • Have an excellent record of kitchen management, • Be able to spot and resolve problems efficiently, • £46,222 per annum, • 42.5 hours a week, • Monday to Friday, • Excellent work/life balance due to term time only contract (45 weeks per year), • Holiday pay, • NEST pension scheme, • Comprehensive Employee Assist Programme, • Consistent training and development, • The food – Here at Pabulum, we take our values so seriously that we put Education, Passion, Sensation, and Innovation forefront of everything we do. 94% of our food is freshly prepared on site every day, using 75% British produce and little or no frozen or processed foods., • The people - Happy customers always come back for more, so we expect you to ensure they have an excellent customer experience. Interested in becoming part of the Pabulum family? Please apply online. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1302/42377001/52779774/R/SU #Pabulum Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job purpose As Operations Manager you will lead your area through people to drive an industry-leading craft product and customer experience that delivers brand loyalty and results. You will be a leader showing an uncompromising approach to delivering our purpose and values in your day to day, and strategic planning, prioritise for the longer term, to bring a vision to your area, whilst remaining connected to the bigger picture. This is based in the South West London area. KEY RESPONSIBILITIES Leading with DRIVE you will: • Set direction by building on previous successes, establishing the way forward, and setting impactful ways of working in your area., • Motivate and engage your team and managers by communicating the shared vision and common goals, delving into a deeper understanding of how each role in the Bakery can impact results., • Set your own objectives for the area, to drive LFL improvement, identifying opportunities for efficiency and productivity, whilst ensuring we remain true to our purpose, and our love for baking., • Play a part in the bigger picture, by developing and executing brand-wide initiatives, and leading change by winning hearts and minds. Leading to DELIVER: • Be an advocate for change, planning, prioritizing, and logically approaching business challenges, to inspire agility to the changing market, • Have a finger on the pulse of the market and industry trends, taking a logical approach to reviewing the data and identifying opportunities to grow sales whilst adjusting your controls for the business needs., • Plan collaboratively with your team breaking down larger business goals into deliverables by day/week/month/quarter, and year., • Be a guardian of the GAIL’s brand, driving uncompromising compliance in standards, health and safety, and brand quality. Leading through PEOPLE: • Be a Guru, having an exceptional way of connecting with your team, working to develop individuals to grow in capability and Rise with GAIL’s., • See people as your craft, taking care of every individual, each step of the way through listening, seeking to understand the whole person, and connecting with their ambitions to motivate them to be the best and happiest they can be., • Support, encourage and challenge people to improve performance through candid and regular feedback. Understanding the need for informal and formal processes, working closely with the people partners to ensure a fair and consistent approach to performance and capability management., • Attract the best talent, through delivering an exceptional candidate experience in your area, showing care, and diligence to our recruitment and onboarding processes, and collaborating with your managers and the talent team to build our team of future leaders. Leading with VISION: • Show a progressive and transformative leadership style, always reminding yourself of the core values of GAIL’s, and working to engage your team to the long-term plan., • Remain open-minded to innovative ideas, collaborating cross-functionally, to deliver new initiatives into your bakeries, as seamlessly as possible, by communicating the why to your managers and team., • Influence upwards, challenging when you feel something isn’t right, in an open, authentic, and courageous way., • Be a facilitator to move decisions forward for the best of the business and it’s people. And you the missing ingredient.... • Strong leadership skills, the ability to inspire and motivate a team, delegating and providing support., • Able to demonstrate a track record of developing people with a people first approach., • A relationship builder with a passion for people, able to engage in multiple projects and build relationships with various stakeholders across departments., • Area management experience in food retail or hospitality., • Experience of opening new sites or stores., • The ability to understand the detail whilst also thinking strategically., • A problem solver who is comfortable making decisions using their own initiative., • Superb organisational skills and prioritization., • Highly adaptable and responsive What we offer • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Twice yearly pay review, • Development programmes for you to RISE with GAIL’s

Credit Manager job, Surrey Your new company: You will be joining a successful SME business, in a permanent Credit Manager role. Your new role: Working as the Credit Manager, you will be responsible for enforcing the company's credit policy, maximising collections and reducing risk to the business. Your duties will include: • Managing one credit controller, • Hands-on responsibility for your own ledger of key customers, • Ensuring customers pay in line with agreed terms, • Ledger maintenance, including payment allocation and reconciling accounts, • Working closing with credit insurers, • Credit checking and monitoring customers against agreed limits, • Reporting and forecasting to management, • Developing and maintaining strong relationships both internally and externally What you'll need to succeed You will be a skilled credit professional, who has experience of working in a hands-on Credit Manager, or Credit Team Leader / Supervisor role. You will have a proven track record of successfully managing a small team, whilst being hands-on, in a customer-facing position. You will be highly skilled at building relationships with key customers, and delivering excellent levels of customer service, while still ensuring that payments are collected in line with agreed terms. As with all credit roles, excellent communication skills, strong attention to detail and the ability to deliver against targets will be required. What you'll get in return Competitive salary – Hybrid working – Onsite car parking – 25 days holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4760513

Sales Account Manager Reports to: Sales Team Leader Location Chessington Office Based £35,000-£40,000 My client is purpose-driven technology group operating across smart distribution and circular tech. Our mission is simple: deliver commercial excellence while driving sustainability and positive impact. They operate globally, supporting over 1,300 customers across 29 countries with compliant, responsible, and forward-thinking technology solutions. The Role As a Sales Account Manager, you’ll sit at the heart of customer success. You’ll manage and grow a portfolio of accounts, build trusted relationships, and identify opportunities to increase revenue and share of wallet. Acting as the main point of contact, you’ll coordinate internal teams to ensure seamless delivery, compliance, and service excellence. This is a commercial, detail-focused role where relationship building and growth go hand in hand. Key Responsibilities • Own and manage key customer accounts, • Build long-term, trusted client relationships, • Negotiate and close commercial agreements, • Identify and drive growth opportunities within existing accounts, • Deliver against sales and margin targets, • Forecast and track performance via CRM, • 5+ years’ sales or account management experience, • Strong commercial awareness and negotiation skills, • Confident communicating at all levels, including senior stakeholders, • Highly organised with strong attention to detail, • Experienced managing multiple accounts simultaneously, • Telecoms experience or additional languages (desirable) If this sounds like you please upload your CV in Word format.

Head of Engineering – Heat The Head of Engineering - Heat will be responsible for driving the development and delivery of strategic heat and utilities projects from pre-contract stage through to implementation to some of the most prestigious developments in the UK. You will be the ESP subject matter expert across all design matters on heat networks, directly accountable for the technical development of projects, bringing engineering rigor to the pre-sales and pre-contract stages. This includes managing the pre-contract process, developing innovative strategies and concepts, reviewing and approving consultant designs, and working closely with both ESP commercial, delivery, and operational teams as well as equivalent teams from our partners, to ensure our solutions are technically robust, commercially viable, deliverable, and ultimately contracted. You will be responsible for: • Developing energy strategies, commercial and technical business cases that meet ESP financial requirements to enable the growth of the ESP heat portfolio., • Support the ESP commercial team to present strategies to internal, external and customer stakeholders and be ESP representative in key industry forums., • Help develop ESP technical strategies and specifications to be compliant with Heat Network Technical Assurance Compliance., • Support the business change, implementation and operational teams with development of pre-contract design, engineering and delivery systems and processes, and taking a key governance role to ensure once implemented, these processes are adhered to., • Lead change readiness and handover to operational teams, ensuring processes and systems are embedded and business-as-usual readiness is achieved., • Coordinate and manage data flows for third-party service providers for network operations, metering & billing, and CRM, ensuring contractual and business performance standards are met prior to contract execution., • Deliver high-quality customer experience across all touchpoints. Key Responsibilities Strategic Development & Design Innovation • Be the SME for all heat project initiatives. Using your in-depth technical knowledge and relationships with consultant teams, technology providers and regulators you will lead the ESP response to the emerging and ever evolving heat initiatives within the heat market., • Produce in-depth business cases for new scalable and repeatable products and offerings as commercial opportunities arise. This includes working as part of the project team to develop a new product for the implementation of a shared ground loop model targeting small low-density developments., • Responsible for project and program management of complex projects during RIBA stages 1 to 3, managing the internal and external teams, including client design and development management teams, our technical consultants, and industry stakeholders in the delivery and implementation of projects to time and budget., • Collaborate with client teams to define heat strategies aligned with decarbonization targets., • Assess opportunities for 4th and 5th generation heat networks and integrated energy systems., • Evaluate heating and cooling generation options (e.g., heat pumps (air, water, ground), waste heat recovery, heat network zoning)., • Drive innovative, low-carbon design solutions that meet regulatory and sustainability goals., • Scope, tender, review, make tender recommendations, and manage the external design and/or project management teams appointed to undertake detailed design works on behalf of ESP., • Oversee and manage, feasibility studies, concept design, and technical due diligence acting as overall design approval authority for these systems., • Work with and support the ESP Head of Network Design to establish the protocols and systems for simple network design, design variations and design approvals to be conducted via in-house personnel. Business Case Development Establish, prepare, present and implement detailed business cases to internal and external senior stakeholders including: • Revenue projections and tariff structures., • Operational, capital, and lifecycle replacement costs., • Risk analysis and sensitivity modelling., • Identify and structure third-party funding opportunities and financial models., • Prepare final P&L and reports for the board to enable project approvals. Funding & Grant Applications Manage and coordinate applications for government and industry funding schemes such as: • Green Heat Network Fund (GHNF), • Heat Network Efficiency Scheme (HNES), • Other regional or national grant programs., • Ensure compliance with eligibility criteria and reporting requirements. Project Readiness & Regulatory Oversight Working with the ESP Regulatory, Business Change, Operational and Compliance Teams • Establish the systems needed for pay as you go, meter data management and customer relationships management platforms., • Ensure that safe, complaint and efficient heat network assets are specified correctly and meet design, regulatory and operational specifications., • Work closely with project delivery and operational teams to review designs, installation plans, commissioning processes, and handover to operations including development of full asset management plans to ensure smooth and seamless handovers from pre-contract to delivery, and subsequently to operations., • Support the Manager of Heat network Operations on post-installation and asset inspections and acceptance processes to verify assets are installed in accordance to the agreed design specifications, including support with compliance, completions and records assurance., • Identify and resolve issues related to asset performance, durability, and lifecycle management. Stakeholder Engagement Manage relationships with: • Client teams and senior decision-makers., • Internal technical and commercial teams., • Regulators and statutory bodies., • Represent the business in industry forums, conferences, and working groups., • Prepare and deliver presentations to senior client stakeholders and boards., • Act as a thought leader in heat and utilities, and on behalf of ESP contribute to national policy discussions and the development of industry best practice. Qualifications & Experience Essential • Proven experience in heat networks, district energy, or utilities infrastructure., • Strong understanding of low-carbon technologies and heat network design principles., • Ability to develop financial models and business cases for major projects., • Familiarity with UK heat policy, regulatory frameworks, and funding schemes., • Excellent stakeholder management and presentation skills. Preferred • Chartered status in Mechanical Engineering, Energy Systems, or related discipline., • Professional accreditation (CEng, PMP, APM)., • Experience with 4th and 5th generation heat networks and integrated energy systems., • Knowledge of grant funding processes and public sector procurement.

A leading coffee brand is seeking a Store Manager for their Epsom location to drive customer satisfaction, manage a team, and enhance sales.The ideal candidate will be a strong leader committed to delivering excellence in customer service and team development.This permanent position offers a competi

A leading grocery retailer in Molesey is seeking a Shift Leader who will coordinate store operations, ensure customer satisfaction, and support team dynamics. Candidates must have strong leadership skills, be comfortable in a fast-paced setting, and exhibit a commitment to customer service. Responsi

Bodyshop Manager Hook Were looking for a motivated and experienced Bodyshop Manager to lead our expert team and deliver outstanding results in vehicle restoration. This is a fantastic opportunity to step into a key leadership role and help shape the success of a new venture at ABL 1 Touch. If you're ready to take ownership, drive performance, and be part of a dynamic company that truly values its people, wed love to hear from you. Whats in it for you? We reward dedication, expertise, and hard work. Heres what you can expect as part of our team: Competitive salary plus performance bonuses Life Assurance Employee Assistance Programme Length of service awards 28 days holiday (including bank holidays) Healthcare Cash Plan including discounts on gym memberships, retail, travel and more Celebration Day to mark your personal milestones Exclusive car insurance discounts Company pension plan Opportunities for career growth and development About the role As Bodyshop Manager , you will be responsible for the day-to-day leadership of our Production Workshop in Hook. Youll oversee site operations, ensure performance targets are met, and maintain a safe, efficient, and high-quality working environment. Responsibilities of a Bodyshop Manager will include: Drive productivity and team performance Lead by example to ensure health, safety, and quality standards are upheld Manage daily operations and ensure compliance with policies and procedures Support, guide, and develop your team to achieve excellence Maintain clear and consistent communication with the Production Director Ensure the workshop remains well-organised, compliant, and customer-focused Skills and experience required as a Bodyshop Manager: Were seeking a hands-on leader with a strong background in automotive repair and a passion for high standards. Youll bring: 5+ years of experience in a bodyshop or automotive environment Proven people management and leadership skills Expertise in modern repair techniques and quality assurance A customer-focused mindset with attention to detail Strong organisational and problem-solving skills Why ABL 1 Touch? At ABL 1 Touch, were committed to building a workplace where people feel valued, supported, and motivated to succeed. Were proud of our inclusive culture and strive to offer meaningful opportunities for career development. We also believe in a fair and accessible recruitment process. If you need any adjustments during the application stage, please let us know. Ready to take the next step in your career? Apply now and join a team thats driving excellence in Hook. TPBN1_UKTJ

Join a Market-Leading Retailer - Assistant Manager | Cambridge | Up to £32,000 Job Title: Assistant Manager Location: Cambridge Salary: Up to £32,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £32,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Cambridge success story. BH34998 TPBN1_UKTJ

Position: Funeral Service Specialist - Level One Location: Weymans Funeral Directors, Cambridge Job Type: Monday - Friday 10.00am - 4.00pm, 28.33 Hours per week Salary: £18,959.57 per annum (OTE £2-£3K per annum) We're looking for an empathetic and well-organised individual to join our team at Weymans as a Funeral Service Specialist (Level One) . You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Cambridge, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: Supporting families with empathy, professionalism, and attention to detail Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products Oversee day-to-day branch operations, including administration and presentation Liaise with suppliers such as ministers, celebrants, and florists Lead chapel visits, as required, supporting the families with their requests Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch Represent the branch in the local community and contribute to outreach Train in Funeral Conducting to assist with ceremonial duties during peak times Uphold Dignity's standards of professionalism, care, and service Skills and Knowledge... We're looking for someone with/is: Compassion, calmness, and empathy in emotionally sensitive situations Communication, organisation, and administrative skills - confident with legal paperwork Confident working independently, with branch-level responsibility Comfortable in settings where the deceased may be resting, including chapel visits Willingness to work flexibly (including weekends/on-call if needed) A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Commission Potential: up to £2,000.00 OTE per annum Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch! About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help whenever you need us. FCA Statement The FCA regulates us so that some roles may be subject to background checks. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

Job Title: Deputy Manager Location: Kingston Upon Thames Salary: Up to £27,914 per annum plus bonus Role: Permanent OVERVIEW As a Deputy Manager you will embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product. Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove youve got plenty of ambition, and well reward you with a career youll want to shout about. IDEAL CANDIDATE A confident and natural retail leader who can manage staff performance and support individuals to deliver Previous experience working in a customer service focussed fashion or footwear retail environment is essential A current Supervisor or Assistant Manager/Keyholder who is looking to progress You will be a people person, naturally confident and have a can-do attitude You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements Supporting the store manager in delivering an excellent retail environment THE ROLE AND KEY RESPONSIBILITIES You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork Contribute to ideas that drive positive results in KPIs including sales and service Ensuring service standards in store are constantly being offered in line with the companys core values You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer Making commercial decisions on stock packages and displays using company reports to drive store sales Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office Communicating company policy and procedures to all team members in a professional manner OUR CLIENT Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment TPBN1_UKTJ

Job Title: Assistant Store Manager Salary: £24,752 per annum Role Type: Permanent - 34 Hours per Week Location: Surbiton, South West London Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Manager to join our clients team. This is more than just retail - its about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset, and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This Assistant Store Manager role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. TPBN1_UKTJ

Position: Mobile Funeral Service Specialist Location: Frederick W Paine Funeral Directors, East Molesey Job Type: Full-Time, Permanent Salary: £29,276.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine Funeral Directors as a Mobile Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in East Molesey, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: Supporting families with empathy, professionalism, and attention to detail Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products Oversee day-to-day branch operations, including administration and presentation Liaise with suppliers such as ministers, celebrants, and florists Lead chapel visits, as required, supporting the families with their requests Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch Represent the branch in the local community and contribute to outreach Train in Funeral Conducting to assist with ceremonial duties during peak times Uphold Dignity's standards of professionalism, care, and service Skills and Knowledge... We're looking for someone with/is: Compassion, calmness, and empathy in emotionally sensitive situations Communication, organisation, and administrative skills - confident with legal paperwork Confident working independently, with branch-level responsibility Comfortable in settings where the deceased may be resting, including chapel visits Willingness to work flexibly (including weekends/on-call if needed) A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Commission Potential: up to £2,000.00 OTE per annum Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch! About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help whenever you need us. FCA Statement The FCA regulates us so that some roles may be subject to background checks. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

ROLE: Assistant Branch Manager HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £33,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £37,800 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Assistant Branch Manager to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Assistant Branch Managers are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR ASSISTANT BRANCH MANAGERS DO: Our Assistant Branch Managers are hands-on, lead by example, and support delivery of operational excellence and high branch standards Support Branch Managers to deliver and grow profitable branch sales Support Branch Managers with operational and financial responsibilities Support Branch Managers with management and delivery of the branch P&L Deputise for Branch Managers as required Accountable for the maintenance of warehouse management standards Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and leadership assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR ASSISTANT BRANCH MANAGERS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR ASSISTANT BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

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