Fire Alarm Service Engineer
13 days ago
London
Job Title: Fire Alarm Service Engineer Area: London and the South (Field-based, Home-based) Salary: £36,000 + overtime + call out + benefits (OTE c. £45,000) Location: On the road, based from home Are you an experienced Fire Alarm Service Engineer looking for a stable, well-supported role with clear progression? This is an opportunity to join a well-established fire and life safety provider delivering high-quality service and compliance support across schools, universities, warehouses, and commercial properties. You will be a key part of the service operation — trusted to attend site, diagnose faults efficiently, complete work to a high standard, and ensure customers feel confident their systems are compliant and operating as intended. Why Join? • Consistent workload across London and the South, • Supportive, knowledgeable technical team, • High standards, quality tools, and a professional working environment, • Ongoing training and development to broaden and maintain skills, • Clear expectations and structured support from service leadership Key Responsibilities • Carry out planned servicing and maintenance of fire detection and alarm systems across a varied customer base, • Attend reactive call-outs, fault-find efficiently, and complete repairs or make-safe actions with clear follow-up recommendations, • Produce high-quality engineer reports and job documentation on the day (test results, findings, actions taken, compliance notes, and further works required), • Work in line with relevant British Standards, site requirements, and RAMS — maintaining high safety and quality standards, • Communicate clearly and professionally with customers on site, explaining faults, actions taken, and next steps, • Maintain tools, test equipment, van stock, and paperwork to support right-first-time completion and smooth job close-out, • Participate in the call-out rota where required What We’re Looking For • Strong experience servicing and fault-finding on a range of fire alarm systems, • Confidence working independently in live environments, • Experience working on leading fire alarm panels/devices (e.g., GENT, Notifier, Advanced or similar), with the ability to diagnose root cause and verify system performance, • Disciplined approach to testing, compliance, and documentation — producing clear, audit-ready reports, • Professional, customer-focused attitude with the ability to remain calm under pressure, • Enhanced DBS (or willingness to obtain), • Full UK driving licence Training & Development • Structured onboarding, annual appraisals, and personal development planning, • Ongoing manufacturer and product training, • Technical support from experienced engineers and service leadership What’s in It for You • £36,000 base salary + overtime and call out (OTE c. £45,000), • Overtime rates: 1.5x standard, 2x Sundays, plus call out payments, • Paid door-to-door travel, • 25 days holiday + bank holidays (plus additional holiday for long service), • Company van (with personal use), • Pension scheme, • Supportive management and positive working environment