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Customer Service Advisor \n £27,800 pa \n Mon - Fri, 40 hr week \n Ashby de la Zouch \n \n Our client are continuing to expand and we are currently seeking an experienced Customer Service Advisor to join their day shift team. This is a great opportunity to secure a stable role with excellent development prospects in a supportive working environment. You will help ensure the smooth running of our transport operation for a major client and recognised brand. \n Role Responsibilities: \n\n • Be the main point of contact with the customer for information sharing and issue resolution.\n, • Develop strong working relationships and trust with key contacts.\n, • Ensure cost and service compliance to internal and customer processes.\n, • Take ownership and responsibility from the initial order through to successful delivery.\n, • Proactively monitor all areas of key sensitivity ensuring compliance to process and customer request.\n, • Liaise between carriers, warehouse, customer and delivery points to provide accurate delivery ETA's\n, • Responsible for compilation and distribution of relevant reports and KPI's.\n, • Manage all on day delivery activity to ensure successful completion.\n\n \n Key Skills \n Previous customer service experience along with excellent customer service skills. \n\n • Previous experience of working within a small team environment.\n, • Must be IT literate and able to learn new systems.\n, • Excellent telephone manner.\n, • Excellent attention to detail\n, • Administration skills.\n\n \n \n \n \n \n Processing Your Data \n Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. \n Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. \n All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

Customer Service AdvisorCoalville, Leicestershire (LE67) £30,000 - £33,000 (Depending on experience)Full-Time, Permanent\n We are working with a well-established international business based in Coalville. They are currently expanding their team due to a steady increase in demand and are looking for someone reliable and customer-focused to join their Customer Service & Sales Support department. \n Reporting straight to the Sales Director, you will look after a specific portfolio of customer accounts. This isn’t a standard call-centre role; it’s a mix of account management, customer support, and essential day-to-day administration. What You’ll Be Doing:\n\n • \n Keeping on top of a shared customer inbox and replying to queries efficiently. \n • \n Coordinating product samples for clients and putting together competitive quotes. \n • \n Handing warm leads and successful quotes over to the internal sales team. \n • \n Keeping the CRM/database accurate and up to date. \n • \n Monitoring stock levels and pulling together basic reports for senior management. \n • \n Pitching in to help the wider team when things get busy. \nWhat We Are Looking For:\n\n • \n Experience: A solid background in administration or customer service, ideally from a fast-paced environment. \n • \n Skills: Excellent communication skills, great attention to detail, and a comfortable working knowledge of CRMs/databases. \n • \n Attitude: A genuine team player who adapts well to change and takes pride in looking after customers. \n\n If you have the right experience and want to join a stable business that genuinely treats its staff well, please apply with your CV today. \n

Do you want to give meaning to your career and play a key role in a fast-growing company, certified Great Place To Work®, and innovating to improve patients’ health? \n \n Join us at Urgo Medical as Customer Service Assistant! \n \n Who is Urgo Medical? \n \n Are you looking for a company where your work has meaning, where you can make a real impact and learn every day? At Urgo Medical, we believe innovation can transform lives. Our mission: to help patients heal faster and better, through cutting-edge products and innovative digital services. Some wounds are severe, can become chronic, or may become infected, causing pain and isolation. We take on this challenge every day by developing solutions that accelerate healing and by leading ambitious projects, such as our goal to create the world’s first artificial skin! \n \n Urgo Medical is also a unique company: French, family-owned (we focus on a long-term vision and put our teams at the heart of our success), the most dynamic in its sector (+10% in 2024), and international (present in 17 countries). \n \n By joining us, you will discover our mission, our foundation, our commitment to local industrialisation, and the authentic energy of our teams. At Urgo Medical, we have many strengths: industrial, R&D, commercial... and all of them are essential. If you want to combine passion, impact, and innovation, this position is for you! \n \n About URGO Group \n Urgo Medical is part of the French family-owned URGO Group. URGO has two main businesses: Urgo Medical, and Urgo Healthcare, whose mission is to treat everyday ailments. \n \n With a turnover of €870 million in 2024, URGO employs over 3,600 people, all committed to fulfilling our healthcare mission. \n \n Did you know? The founder of the group, Hervé Le Lous, shares his entrepreneurial experience and his management vision on Instagram, a great way to discover URGO’s company culture. \n Urgo Boss (@urgo_boss) • Photos and videos on Instagram \n \n KEY ACCOUNTABILITIIES \n The job holder will support the delivery of the Company’s key business objectives through the delivery of their key accountabilities as follows: \n\n • Excellent customer Service skills in dealing with customer queries; the ability to handle and resolve difficult situations quickly via telephone and email, offering a positive and friendly customer experience in every transaction.\n, • Processing customer information and orders with accurately and attention to detail through the SAP order processing system.\n, • Building strong working relationships with key accounts, and taking responsibility for ensuring their end to end Urgo experience is well managed and organised\n, • Achievement of all key KPI metrics for the department, including but not limited to: no. of orders processed, no. of inputting errors, telephone call handling etc.\n, • Working as part of a team to maximize efficiencies within the department, modernizing processes and coming up with creative ideas to improve service levels\n, • Generation of well presented, accurate reports as required\n, • Acting as a point of contact internally for other departments including: Business Development, Industry, Marketing, Finance and Sales\n\n \n This job description and person specification is provided as a guide to the main duties and responsibilities of the post. The post-holder is required to work flexibly and to undertake such other duties as may be reasonably required. \n \n KEY COMPETENCIES \n \n Organisation and timeliness \n Is aware of key objectives and requirements and organises their time effectively in order to meet all deadlines. Is able to prioritise effectively. \n \n Effective communication \n Able to communicate assertively, accurately and concisely to a variety of audiences. Adapts communication methods based on the situation. Clearly and concisely communicates using spoken or written communication. Responds appropriately to questions, objections or challenges. \n \n Working under Pressure \n Works well under pressure, maintaining consistency of output, as well as consistency of behaviours when in a busy environment \n \n Energy and positivity \n Consistently maintains high levels of activity or productivity. Operates with a ‘’can do’’ attitude, showing effectiveness and determination. \n \n Curiosity and Innovation \n Is not afraid to ask questions where there is a lack of clarity, to challenge the way things are done, and to suggest new ideas. \n \n Customer Focussed \n Has a passion for Customer Service, enjoys the challenge of dealing with a spectrum of different personalities and requirements? Provides excellent customer service, to both internal and external customers, in every interaction. \n \n Professional ethics \n Works with the highest standards of professional behaviour and ethical principles, acting with honesty and integrity at all times. \n \n Qualifications and Experience \n\n • A level or equivalent essential\n, • Prior experience of working in a customer facing role - such as Customer Services, Call Centre or Contact Centre\n, • Data inputting experience\n\n

Account Manager – Managed IT Services (Hybrid) Location Hybrid working available – East Midlands base with flexibility Salary Competitive basic salary + uncapped commission + progression opportunities The Opportunity An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth. The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients. This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities. The role combines account growth with new business development and offers strong earning potential for commercially driven individuals. Key Responsibilities Managing and developing a portfolio of client accounts Generating new business opportunities through outbound activity, networking and referrals Building pipeline and managing opportunities through to close Identifying upsell and cross-sell opportunities across IT services and solutions Working closely with technical teams to deliver tailored solutions Producing proposals, quotations and sales documentation Maintaining CRM activity and pipeline forecasting Building long-term customer relationships What We’re Looking F...

About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference. Holcim UK Company Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits and other benefits - all recognising the contribution you bring Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way. Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to

Pay: £19.00 per hour Job Description: Telehandler Operator Required – Immediate Start Location: Nottingham, NG8 Pay Rate: £19.00 per hour Are you an experienced Telehandler Operator looking for your next opportunity? We are currently recruiting for a reliable and skilled individual to join a busy construction site in Nottingham. Key Responsibilities: Safely operate a telehandler to lift, move, and place materials on site Transport materials efficiently across different areas of the site Assist with loading and unloading deliveries Carry out routine checks and ensure the machine is in good working order Follow all health & safety regulations at all times Requirements: Valid Telehandler licence (essential) Proven experience on construction sites Good understanding of health & safety practices Ability to work independently and as part of a team Strong communication skills CPCS or NPORS certification Previous site experience Working Conditions: Outdoor role on an active construction site Physically demanding and hands-on work...

Internal Account Manager - Office based - Coalville area - Full Time - Permanent role - Salary £30,000 - £32000 per annum Building and maintaining relationships with existing customers via email and telephone, working closely with the sales team and clients. Liaising effectively with internal departments to ensure customers receive an exceptional service. Dedicated point of contact for customer communications. Responsible for daily management of customer accounts on various portals. Provide administrative support for the Sales Managers. Monitoring stock levels and client forecasts. Manage the complete customer order process, from enquiry to order, manufacture through to delivery. Effectively communicate with both customers and suppliers. About you - You will be a team player Able to work on your own initiative Manage a busy workload and effectively prioritise. Good written and verbal communications skills and telephone manner. Experience of managing customers in a product/ service orientated business. Excellent attention to detail. Flexible, positive, "can do" attitude. Proven Microsoft Office experience including Excel, Word and Outlook. Applicants should apply on line or email Cv to INDLEI AMRT1_UKTJ ...

Customer Service Administrator (Transport & Logistics) Bardon Industrial Estate, Coalville Monday to Friday | 10am - 7:00pm £12.90Permanent Opportunity The Agency is recruiting on behalf of a well-established logistics business based in Bardon Industrial Estate for an experienced Customer Service Administrator to join their busy transport operation. This is an excellent opportunity for someone with strong administration and customer service experience who enjoys working in a fast-paced environment where no two days are the same. You'll play a key role in supporting customers, drivers and the transport team to ensure deliveries run smoothly. The Role As a Customer Service Administrator, you'll be responsible for providing first-class administrative support while acting as a key point of contact for customers and internal teams. Your duties will include: Providing excellent customer service via telephone and email Responding to customer queries and resolving issues professionally Supporting the transport team with day-to-day administration Processing transport paperwork and documentation accurately Updating transport management and booking systems Monitoring deliveries and communicating any de...

O'Neill & Brennan in Ashby-de-la-Zouch is looking for a CPCS BLUE Telehandler Operator to join a busy construction site. Hours are 7:30am–5pm, Monday to Friday, with potential for ongoing work for the right candidate. The role involves driving the Telescopic Forklift within the Site Traffic Management Plan, loading/moving materials, and carrying out basic plant checks. A BLUE CPCS card (CPCS/NPORS accepted), PPE, and the right to work in the UK are required. #J-18808-Ljbffr

Customer Service Administrator - 20 Hours Per Week Monday to Friday - 20 Hours Per Week PART TIME PERMANENT! Location: Markfield Basic Salary: £25,000.00 to £(phone number removed) Per Annum FTE Salary (£13,333.00 Per Annum Actual) Benefits: 33 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, lengthy career prospects. Fantastic team and culture PART TIME 20 HOURS PER WEEK / 4 DAYS PER WEEK / PERMANENT Our client is a highly reputable company established for well over 40 years with a huge presence across internationally! They have gone from strength to strength and experiencing organic growth. Due to huge growth, they are now seeking an enthusiastic and initiative-taking Customer Service Administrator on a Part Time Permanent basis and contribute a busy fast paced working environment as a Customer Service Administrator. Customer Service Administrator role: Work on various tasks and duties as a Customer Service Administrator Process sales quotations and follow through by providing a world class customer service Nurturing and maintaining relationships with smaller customer accounts as a Customer Service Administrator Process proformas and daily invoicing ensuring high attention to detail Prioritising work load and multitasking to ensure effective time management as a Customer Service Administrator Act a great team contributor with a hands on approach and willingness to assist colleagues within the Sales Support team as a Customer Service Administrator Keep in touch with customers on a regular basis regarding order updates / status. General administrative support, including filing. Provide a great professional customer service to internal and external stakeholders as a Customer Service Administrator Customer Service Administrator requirements: Previous Sales Support Administration or Customer Service Administration is ESSENTIAL for the role. Ability to deal with high volume and busy work load within a fast paced environment as a Customer Service Administrator Have a flexible approach with willingness to be involved with various Administration duties when necessary. Fantastic communication skills with an elevated level of confidence Exceptional diligence and with great time management and ability to priorities as a Sales Administrator This is a fantastic opportunity for a PART TIME Customer Service Administrator to join a well-established company on a 20 Hours Per Week Part Time basis. INDLEI

Occupational Health Advisor (Known internally as Employee Health & Wellbeing Advisor) Ashby-de-la-Zouch, Leominster and Uttoxeter Part-time | 24 hours per week Join our snack-loving team Were looking for an Employee Health & Wellbeing Advisor to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About the role As our Employee Health & Wellbeing Advisor, youll deliver our occupational health agenda, supporting colleagues across multiple sites through expert clinical guidance, case management and proactive wellbeing initiatives. Youll be part of a close-knit team of five, working in partnership with Operations and Corporate Functions to provide practical, people-focused solutions. Youll mainly support our Ashby-de-la-Zouch, Leominster and Uttoxeter sites, with occasional travel to other sites. Working closely with Human Resources, Health & Safety and senior leaders, youll help shape how we support our colleagues health now and in the future. Whats in it for you? We believe in rewarding our colleagues and helping them thrive. Heres a flavour of what we offer: Competitive annual salary, annual salary review and annual bonus opportunity, plus KP Pension Plan with up to 7% matched contributions Car cash allowance (FTE £5,500) 25 days holiday, with the option to buy up to five additional days, plus additional holiday after five years service Comprehensive healthcare including Single Cover Private Healthcare, Health Cash Plan, Digital GP and Employee Assistance Programme Electric Vehicle Car Scheme, supporting more sustainable and cost-effective travel KP4ME benefits platform with discounts, cashback and wellbeing support Enhanced family-friendly policies to support colleagues at every stage of life What will you be doing? Deliver occupational health services Lead on case management, health surveillance and wellbeing programmes to support colleague health across sites Provide expert advice and guidance Partner with Human Resources and line managers to offer clear, practical solutions on wellbeing and occupational health matters Use data to drive action Analyse trends and insights to develop targeted initiatives aligned to business priorities and Government guidance Support change and colleague relations Provide wellbeing expertise during organisational change, ensuring colleagues feel supported and informed Shape policies and ways of working Work with Health & Safety, Human Resources and senior leaders to review and improve Employee Health & Wellbeing processes Who are we? Were KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love from Hula Hoops to McCoys. In the UK, were a team of around 2,400 colleagues, based across seven sites and our Slough HQ. Were proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. Were committed to inclusion Were building a workplace where everyone belongs. If you dont tick every box, wed still love to hear from you your unique perspective could be just what we need. And if theres anything we can do to make the process easier for you, just let us know. Wed love to hear from you if you can bring: Registered General Nurse qualification NMC registered with Part 3 Occupational Health qualification Occupational health experience Experience in a fast-paced environment, ideally within manufacturing or a similar setting Strong relationship-building skills Confidence working cross-functionally and influencing at different levels of the business Clinical expertise and attention to detail Ability to apply evidence-based practice and produce clear, high-quality reports A proactive, people-first mindset Organised, collaborative and passionate about supporting both physical and mental wellbeing #LI-SC1 #LI-Hybrid TPBN1_UKTJ

Call Centre Advisor / Customer Service Advisor Location: Near Coalville, Leicestershire Job Type: Full-time Salary: Competitive, dependent on experience About the Role We are looking for enthusiastic and customer-focused Call Centre Advisors to join our growing team. As the first point of contact for our customers, you will play a key role in delivering outstanding service, resolving enquiries efficiently, and ensuring every customer receives a positive experience. This is an excellent opportunity for someone with strong communication skills who enjoys working in a fast-paced environment. Key Responsibilities • Handle inbound and outbound customer calls professionally and efficiently., • Respond to customer enquiries via telephone and email., • Resolve customer issues at the first point of contact wherever possible., • Accurately update customer records using internal systems., • Process customer requests and follow company procedures., • Escalate complex queries to the appropriate department when required., • Meet individual and team performance targets., • Deliver excellent customer service on every interaction. Essential Skills & Experience • Previous experience in a call centre or customer service environment is preferred but not essential., • Excellent verbal and written communication skills., • Strong listening and problem-solving abilities., • Good IT skills and confidence using multiple computer systems., • Ability to remain calm and professional under pressure., • Strong attention to detail and organisational skills., • Positive attitude and willingness to learn. Desirable Skills • Experience using CRM or customer management systems., • Sales, retention or complaint handling experience., • Experience working to KPIs or service level agreements. How to Apply If you enjoy helping customers and thrive in a busy, team-focused environment, we'd love to hear from you. Please send your CV together with a brief covering email outlining your experience and suitability for the role

Part Time Administrator - 20 Hours Per Week Monday to Friday - 20 Hours Per Week PART TIME PERMANENT! Location: Markfield Basic Salary: £25,000.00 to £(phone number removed) Per Annum FTE Salary (£13,500.00 Per Annum Actual) Benefits: 33 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, lengthy career prospects. Fantastic team and culture PART TIME 20 HOURS PER WEEK / 4 DAYS PER WEEK / PERMANENT Our client is a highly reputable company established for well over 40 years with a huge presence across internationally! They have gone from strength to strength and experiencing organic growth. Due to huge growth, they are now seeking an enthusiastic and initiative-taking Administrator on a Part Time Permanent basis and contribute a busy fast paced working environment as a Customer Service Administrator. Part Time Administrator role: Work on various tasks and duties as a Part Time Administrator Process sales quotations and follow through by providing a world class customer service Nurturing and maintaining relationships with smaller customer accounts as a Part Time Administrator Process proformas and daily invoicing ensuring high attention to detail Prioritising work load and multitasking to ensure effective time management as a Part Time Administrator Act a great team contributor with a hands on approach and willingness to assist colleagues within the Sales Support team as a Part Time Administrator Keep in touch with customers on a regular basis regarding order updates / status. General administrative support, including filing. Provide a great professional customer service to internal and external stakeholders as a Part Time Administrator Part Time Administrator requirements: Previous Sales Support Administration or Customer Service Administration is ESSENTIAL for the role. Ability to deal with high volume and busy work load within a fast paced environment as a Part Time Administrator Have a flexible approach with willingness to be involved with various Administration duties when necessary. Fantastic communication skills with an elevated level of confidence Exceptional diligence and with great time management and ability to priorities as a Part Time Administrator This is a fantastic opportunity for a PART TIME Administrator to join a well-established company on a 20 Hours Per Week Part Time basis. INDLEI