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Role Summary As our Planning Manager, you’ll take ownership of the project plan, drive the project team to deliver to the plan and challenge any delay and deviation. Leading, coaching and guiding a small team of more junior Planners, you’ll be viewed as an approachable Planning expert who is keen to pass on experience and knowledge to develop others and drive outperformance amongst the team. Key responsibilities: • Collaboratively develop and maintain robust detailed project plans for the Delivery Team in accordance with Contract requirements ensuring methodology is consistently followed, • Key involvement in Tender Programmes and work collaboratively within the Pre-Construction team, • Ensure project plans capture the full project scope and resources are considered and loaded as required, • Pro-actively identify opportunities and risks in the plan and monitor the critical path and key milestones, advising the delivery team on any potential changes, • Design and implement effective and value- added communication plans ensuring relevant teams and individuals are clear and buy into the strategy and approach, • Ensure planning standards are maintained and published processes are adhered to, • Appreciate and uphold the Health & Safety standards in all planning processes, • Establishing Oracle P6 platform within Coffey Construction, • Review and integration of Coffey Last Planner Systems, • Enable Project Management to control the progress of contracts by identifying and producing integrated programmes of work (design, procurement, construction, commissioning and handover), monitoring performance against plans and identifying problem areas and potential early warnings., • Minimise company risk by identifying the critical path for contracts., • Help the project team minimise company risk by identifying the critical path for contracts., • Enable resource planning and levelling by appropriate resource analysis of contracts, • Detailed knowledge of the NEC contract and programme requirements, • Lead the planning section at contract / progress review meetings of design & project teams, • Production of required project reports including identification of project risks and opportunities, • Resource load plans in collaboration with the lead disciplines to provide programme wide visibility of resource demand Essential Criteria • Previous experience as a Planning Manager, • Degree in Project Management, Engineering, Supply Chain, Business, or related field, • Technical & Analytical Skills, • Communication & Stakeholder Management, • Organisational & Prioritisation Skills, • Problem‑Solving & Decision‑Making, • Leadership & People Skills Desirable Criteria • Project Management Knowledge, • Postgraduate qualification in Project Management, Business, Engineering, or a related field., • Professional certifications such as: APM Chartered, Prince2 Practitioner, PMP, Lean Six Sigma, APICS/CPIM., • Training in advanced scheduling or optimisation methodologies. About us Coffey is a water infrastructure and civil engineering specialist operating in every major construction sector throughout Ireland and the UK. Passionate about quality and efficiency, this passion drives our belief in delivering projects with the best workforce. The hallmarks of our work are innovative solutions, engineering ingenuity, professional construction management and the highest level of safety and quality. We pride ourselves in nurturing an environment that empowers critical thinking, creative problem-solving, customer focus, efficiency and flexibility. Coffey values are at the heart of everything we do – Do the right thing, Do it better, Do it together.

Title: Employee Relations Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid Reporting to: Head of People & Culture Salary: Up to £50,000 per annum DOE About the Role As Employee Relations Manager, you will take ownership for ensuring overall Employee Relations best practice, advice, training, policy and compliance across the business. You will manage a team of Advisers to ensure they are providing effective, efficient, responsive and commercial Employee Relations advice and support, with a huge focus on customer service and continuous improvement. You will ensure Managers are provided with advice and resources to navigate sensitive and complex situations, whilst protecting the organisation from risk. You will also partner with the National Support Centre management team to drive engagement and support proactive people activity. About Busy Bees Founded in 1983, Busy Bees is the UK’s leading childcare provider and the third largest globally, with over 1000 centres worldwide. We are a values-driven, purpose-led organisation, committed to giving every child the best start in life. Why you'll love working for us • Sector-leading family leave, including enhanced maternity, paternity, and adoption pay, • ‘Hive’ (Reward Gateway) – our 24/7 employee benefits platform with retail, travel, and cinema discounts, • Childcare discount, • Your birthday off every year plus 33 days annual leave inclusive of bank holidays, • Health and wellbeing support, including our Employee Assistance Programme, Peppy, and Mental Health apps, • Professional development through our in-house training academy and access to further qualification Key Responsibilities • Leadership & Service Focus: Leading, coaching, and upskilling the Advisers, ensuring they deliver exceptional service and consistently act in the best interests of employees, Line Managers, and the wider business., • Lead complex ER cases – taking ownership of high-risk and escalated cases, including tribunal claims, ensuring fair, consistent, and legally compliant outcomes., • Act as a trusted advisor – providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues., • Drive policy and process improvements – identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive., • Legal compliance – overseeing all People policies, templates and guidance to ensure robust compliance with all aspects of safer recruitment practices, safeguarding and employment legislation., • Horizon scanning – ensuring our policies and practices are aligned with the changing legal landscape to ensure ongoing compliance. Liaising with external legal support and internal Quality team, where required., • Deliver training and guidance – empowering managers to handle ER issues effectively, consistently and confidently., • Balance risk – helping make decisions that are legally sound, commercially sensible, and people focused., • Provide insight – turning ER data into meaningful reports and recommendations that help to shape future strategy and training delivery., • Team-work – working closely with wider People team and business leaders to deliver joined-up solutions that support organisational goals., • Subject Matter Expertise – acting as the specialist for employee relations across the business, offering expert guidance across all areas of ER and employment law., • Governance – work with People Services Team Leader and wider People team to develop internal governance to ensure that all company, legislative and regulatory compliance is met. Ensuring correct levels of approval and maintaining version control / change logs accordingly., • Maintain High Standards: Overseeing and managing individual and team performance, fostering a culture of accountability and excellence. What We’re Looking For • Significant experience managing high-volume, complex ER cases within a multi-site organisation., • Strong working knowledge of UK employment law., • Experience handling escalated cases and employment tribunal claims., • Experience within a regulated environment (safeguarding and safer recruitment knowledge highly desirable)., • Proven leadership and people management experience within HR., • Experience using HR systems and case management tools., • Strong Microsoft Office capability., • Calm and confident under pressure when managing sensitive issues., • Clear communicator who simplifies complex legal matters., • Commercially pragmatic and solution focused., • Analytical, data-driven and detail-oriented., • Passionate about service excellence and continuous improvement., • Highly organised with the ability to prioritise effectively in a fast-paced environment., • Collaborative and relationship-driven, building strong internal and external networks. If you are an experienced Employee Relations Manager or HR Compliance Lead ready to have a real impact on a purpose driven organisation we would love to hear from you.

This hybrid role involves delivering high-quality technical support and building strong relationships with customers. A leading tech support company based in Lichfield is seeking a Customer Support Specialist to join their team.

A leading staffing agency in England is looking for a Customer Service Representative to manage customer inquiries via phone and email. The role requires previous customer service experience, strong communication skills, and the ability to deal with challenging situations effectively. Working in a f

Assembly Production Coordinator Shift: Day Shift Full-time: Permanent Location: Lichfield / Tamworth Sector: Advanced Manufacturing Salary: Negotiable depending on experience An established and growing manufacturing business in the Midlands is looking for an Assembly Production Coordinator to join their planning team on a permanent basis. Located near Lichfield / Tamworth, this role would be ideal for those commuting from Walsall, Leicester, Hinckley, Nuneaton, Sutton Coldfield, Coventry and surrounding areas. Operating within a highly technical manufacturing environment, this organisation produces precision-engineered products which are supplied to market-leading customers globally. With decades of industry experience and a strong reputation for quality and reliability, they continue to invest in their people, systems and production capabilities. This role is a key part of the planning function, ensuring assembly teams have the materials, jobs, equipment and coordination needed to keep production moving efficiently. The Role As an Assembly Production Coordinator, you’ll play a central role in supporting assembly operations by ensuring work is issued, materials are available and communication flows between departments. Working closely with the planning team and experienced senior planners, you’ll help coordinate daily activity across assembly lines so production can run without interruption. Progress chasing, ensuring departments are meeting customer schedules and expectations and identifying any potential challenges or issues which may impact production. You’ll be someone who enjoys keeping things organised in a fast-moving manufacturing environment and is confident communicating across teams to resolve issues quickly. Key Responsibilities Issuing jobs to the assembly team to maintain a continuous workflow Chasing materials and components to ensure availability for builds Communicating with assembly operators and team leaders to support line builds Monitoring schedules and identifying potential delays or issues Working with planning colleagues to highlight and resolve problems Liaising with departments including purchasing, sales, quality and production Supporting the planning team with data management and ERP system updates Ensuring accurate planning information within the business system Assisting with stock control activities when required Skills & Experience Experience working in a manufacturing or assembly environment Understanding of production flow (machining, fabrication or assembly) Experience using MRP or ERP systems Strong communication skills and confidence speaking with multiple teams Good organisational and problem-solving abilities Comfortable working in a fast-paced environment where priorities can change quickly Strong Excel or data handling skills What Makes This Opportunity Interesting Work alongside a Senior Planner with over 25 years of experience, who will provide training and support Be part of a close-knit planning team with strong knowledge of the business Join a company investing in production as they expand their assembly operations Gain valuable exposure to planning, manufacturing coordination and cross-department collaboration What’s in it for you? Stability / Longevity - Permanent position Competitive salary - Depending on experience Hours: Days, 39 hours per week Flexible start and finish times with an early finish on a Friday Benefits include: 25 days holiday, company sick pay scheme, life assurance, pension and much more About Us: EMBS Engineering is a dedicated talent specialist working with some of the UK’s most prestigious precision engineering companies across industries such as Aerospace, Automotive, Motorsport, Nuclear, Oil & Gas, Green Energy, Environmental, and FMCG. We provide expert guidance and support throughout the recruitment process, ensuring you secure a career-defining role. Please note: Due to the nature of the industry, all candidates must be UK residents. DBS checks will be required. Unfortunately, we cannot offer visa sponsorship for overseas candidates

Are you a dynamic Business Development Manager looking to make a significant impact in the enterprise software industry? Our client, a leading provider of enterprise software solutions primarily serving the public sector, is seeking a talented individual to drive sales and expand their market presence. If you're ready to spearhead both existing and new sales opportunities, this could be the perfect role for you. What is The Job Doing: As a Business Development Manager, you'll play a crucial role in driving sales and expanding the client base. Lead sales efforts for both existing and new business opportunities. Develop and implement strategic sales plans to achieve company goals. Build and maintain strong relationships with key clients in the public sector. Identify and pursue new business opportunities within the enterprise software market. Collaborate with internal teams to ensure customer satisfaction and successful project delivery. What Experience Do I Need The ideal Business Development Manager will have a proven track record in software sales. Experience in software sales, with a focus on enterprise and public sector clients. Ideally, have experience with SaaS solutions. Strong ability to identify and capitalise on new business opportunities. Excellent communication and relationship-building skills. Self-motivated with a results-driven approach. The client is a prominent player in the enterprise software industry, specialising in providing cutting-edge solutions to the public sector. They are committed to delivering innovative and effective software that meets the unique needs of their clients. If you're a Business Development Manager ready to take the next step in your career and lead sales efforts in the enterprise software market, this role offers a fantastic opportunity. Join a company that values innovation and customer satisfaction, and help shape the future of public sector software solutions. If you have experience or interest in roles such as Sales Manager, Account Executive, Software Sales Specialist, Enterprise Account Manager, or SaaS Sales Manager, you might find this Business Development Manager position particularly appealing. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy

Here at Endomag, we believe everyone deserves a better standard of cancer care.We are driven by our mission to help women with breast cancer avoid unnecessary surgery and experience better outcomes when surgery is needed.We achieve this by bringing our innovative magnetic technologies including the

Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.Our g

Customer Support SpecialistLocation: Brackley, NorthamptonshireSalary: Competitive + BenefitsJob Type: Full-time, PermanentCustomer Support Specialist - Electronics | Technical Support | BrackleyOur client, an innovative and growing electronics company based in Brackley, is looking to recruit an exp

Medical Information Customer Experience Specialist SwedishThe Medical Information Customer Experience Specialist (MICES) provides accurate, high-quality technical and medical information to healthcare professionals, patients, and caregivers. The role requires delivering excellent customer service i

We are looking for a confident and experienced customer service hero to join us as?a Senior Customer Service Advisor in our busy Service department at ourStellantisDealerships inPoole. We have an excellent opportunity where you can put your outstanding customer service skills in to action. The Oppor

Hiya is hiring a Customer Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping

Assist customers with booking appointments.

This role involves managing customer accounts, ensuring accurate order processing, and assisting the sales team.

Customer Experience Specialist (Sales & Service Support). Customer Experience Specialist. Customer Experience Specialists.

You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. Act as the central point of accountability fo

A well-known watch manufacturer in Southampton is looking for a customer service representative. The ideal candidate will provide high-quality information and support to customers through telephone and email communication, ensuring queries are resolved promptly. Responsibilities include proactively

A leading recruitment agency in Fradley is seeking a customer service representative to handle inquiries via phone and email. The ideal candidate will have previous experience in customer service, strong communication skills, and the ability to manage challenging situations. You will work closely wi

A healthcare organization in Greater London is looking for a Call Centre Executive to oversee daily operations of their Call Centre and Customer Care Department. Candidates should possess a diploma with at least 2 years of customer service experience or be entry-level with a drive for helping others

The Customer Experience Specialist will support in driving service excellence and be the voice of our “Customer First” culture, ensuring every interaction leaves customers feeling valued and supported. Handle and resolve customer queries and complaints to ensure fair outcomes for the customer an

A leading waste management company in the United Kingdom is seeking a Customer Service Specialist to act as the first point of contact for customers. The ideal candidate will have excellent communication skills and a strong customer focus.

This role entails supporting customer-facing teams, facilitating UATs, and ensuring effective communication across departments. Applicants must have a Bachelor's degree or equivalent experience and at least three years in customer care or process design. An environmental organization in Greater Lond

A leading service provider in London is seeking a Customer Service Assistant to manage customer complaints effectively and ensure high customer satisfaction. This full-time role promises to enhance your customer service career in a supportive environment. Responsibilities include logging complaints,

A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance the customer experience in their retail shop. You’ll be responsible for processing bets, addressing customer queries, and promoting a welcoming environment. To succeed, you should have outstanding customer service skill

Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go‑to‑market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience. As a Gemini Enterprise Customer Experience

In this frontline role, you will deliver exceptional service, engage with customers, and maintain a well-stocked and clean store. You'll utilize digital tools to enhance the customer experience and work collaboratively in a fast-paced environment. If you thrive under pressure and enjoy interacting w

The specialist will act as the key point of contact for Bain partners, local Staffing and practice teams on their sourcing needs related to a specific case or proposal. The Senior Specialist will also contribute to GTM activities (autonomously creating marketing content and PowerPoint decks, partici

A growing eco-friendly company in the United Kingdom is seeking a Customer Service Support professional with a salary of up to £35,000. You will handle customer enquiries, manage orders, and build client relationships. The ideal candidate should be confident on the phone with strong customer servic

A leading tech consulting company is seeking a Customer Service Advisor to join their Private Sector team in Durham. In this role, you will handle customer queries, resolve complaints, and provide exceptional service. The ideal candidate will be customer-focused, inquisitive, and a confident communi

This is a hybrid role, your expertise in content design and customer experience design will be crucial in championing the voice of the customer, organising workshops, conducting user research, and delivering intuitive and accessible digital experiences that guide customers seamlessly through touchpo

You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. Act as the central point of accountability fo

A leading automotive parts retailer in Greater London is looking for a motivated parts advisor to provide front counter service and build lasting relationships with customers. You will assist with promotions and engage with both retail and trade customers, all while ensuring high levels of service.

A leading transportation solutions provider based in the United Kingdom is seeking an experienced Customer Service Coordinator to manage customer interactions and orders. You will handle quotes, process orders, and ensure customer satisfaction. Ideal candidates have previous experience in customer s

This is a role for someone who understands that keeping and growing customers is as important as acquiring new ones - and who wants the autonomy to build a customer marketing engine from scratch. We’re hiring our first Customer Marketing Specialist to build this function from the ground up. Own th

A dynamic customer service organization is seeking a motivated Junior Sales & Customer Service Executive in Rotherham. This role offers an exciting opportunity to develop your career in sales and customer service while managing client relationships and supporting export processes. The ideal candidat

The role entails providing exceptional service in a dynamic setting, engaging with customers, and assisting with daily operations. Ideal candidates should have strong customer service skills, the ability to adapt to various store tasks, and a passion for community involvement. A retail store in Sutt

A leading technology firm in the United Kingdom is seeking a Gemini Enterprise Customer Experience Sales Specialist to drive AI business growth. In this role, you will manage customer relationships, deliver value, and collaborate with teams to enhance customer success. The ideal candidate has over 1

A vehicle title processing company in Greater London is seeking a Title Specialist to manage the daily processing of vehicle titles and assist customers with their needs. The ideal candidate will have two years of customer service experience and skills in computer proficiency, communication, and org

A leading recruitment platform is looking for a part-time or full-time Customer Success Specialist to support clients and ensure satisfaction. Ideal candidates will have strong communication skills, a customer-focused attitude, and familiarity with CRM tools.

A recruitment agency in the UK is looking for a Customer Service Representative in Warrington. The successful candidate will manage customer accounts, handle inquiries, and resolve complaints. The role requires strong typing skills, 4 GCSEs (including Maths and English), and at least 2 years in cust

A global technology company is seeking a Customer Support Representative fluent in French. Candidates should have experience in customer support, excellent communication skills, and the ability to work effectively in a remote team.

The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and

You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. Ideal candidates should possess exceptional custom

A leading technology company is seeking a Customer Success Specialist to support UK and Australian customers. This role involves handling inquiries, managing cases, and ensuring customer satisfaction. Candidates should have experience in customer-facing roles and proficiency in CRM tools.

Applicants should possess excellent customer service skills, IT literacy, and a valid driver's license. A leading automotive service provider in Derby is looking for a Customer Service Advisor. The successful candidate will be responsible for handling customer job bookings and addressing technical c

In this role, you will create outstanding customer experiences while assisting in store operations.

Excellent communication and interpersonal skills with the ability to engage and influence customers effectively. This is a fast‑paced, in‑person sales role where you’ll help customers choose the correct vehicle subscription for rideshare driving. If you enjoy selling face‑to‑face, hitting

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.