Customer success jobs in NorthwichCreate job alerts

We are seeking an experienced and motivated Outbound Team Leader to join our Winsford warehouse team. Reporting to the Satellite Warehouse Manager, this is an exciting opportunity to help to set an excellent standard and progress your warehousing career. This is a hands- on role in which you will respectfully manage, motivate and develop the team, monitoring the team's productivity and ensuring quality and accuracy standards are met. You will encourage a fantastic level of customer service, maintain the health and safety of the shift and work with other operational team leaders to set a strong working example for your team. Basic salary is £28,341.00 but you will receive a £1000 allowance for Flexi truck qualification (this training will be provided) You will shine when giving it your all! About the Role Main Duties and Responsibilities: Ensure timely completion of all tasks to meet departmental KPIs, strive to maximise productivity Train new warehouse and stock control associates Assist the management with running a highly efficient warehouse operation, in line with customer demand and business targets Where possible, resolve any issues or problems which occur on shift, including IT related and courier issues. Make appropriate decisions for the department whilst considering the implications and costs to the business as a whole Prioritise and manage the daily resourcing of the team, including daily activity rotas and holidays Complete administrative tasks for daily/ monthly KPI reporting Active involvement in regular communication briefings for the team Report any serious team issues to management Ensure H&S standards are adhered to at all times Set an excellent example to the team, work to a high standard and adhere to company policies, procedures and values First Aider (training for this can be provided) Flexi Truck (training for this can be provided) Company Benefits Competitive salary with annual salary reviews 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year Death in service insurance at 3 x annual salary Pension Generous long service cash rewards from 5 years of service Cycle to work scheme Discounted Gym Memberships Staff discount on products Staff referral scheme with cash rewards GP access and mental health counselling support Yearly flu vaccinations Specsavers vision/ eye care Free parking with easy access to rail and bus routes Fun and exciting social and team building events Casual dress Essential Skills At least 2 years' experience and proven success in a similar role or ready to progress to this level of role Able to prioritise and delegate the workload of a team. Has the vision to work systematically and prioritise tasks Has experience in working with manual handling equipment Previous experience of using scanner equipment would be advantageous Eager to achieve and increase team performance; willing to work alongside the team Has a respectful attitude towards staff and management IT competent- basic excel, email, basic computer skills essential Naturally positive communicator- able to convey information thoroughly and positively to all levels of staff Positive mental attitude and a 'can do' approach to work Organised and efficient with both practical and administrative tasks About Us Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies. through our Cartridge People Brand. Part of a highly successful Europe-wide group with a turnover in excess of £400m, based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers. These high-quality printer consumables are either newly released original products or ink and toner cartridges which are compatible with an original product. We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low cost alternative for our business and domestic customers alike. Cartridge People is the number one retailer of compatible printer cartridges with over 1,000,000 sold every year. We pride ourselves on our award-winning customer service and top quality Own Brand ink and toner cartridges that have helped businesses and households all over the UK cut down on their printing costs. 123-3D.co.uk are the UK-based specialist 3D printing experts, offering the biggest range of 3D printers, filaments and accessories in the UK at the best prices, guaranteed! DE&I H2e Commerce was formed with the principles of humanity and equality and these values are at the very heart of what we do and how we do it. We focus on creating an environment that values and respects everyone and a workplace that nurtures, supports and empowers employees to fulfil their full potential. Only with a diverse and inclusive team that feels a sense of belonging will we achieve our vision to be the best in our market by continuously delighting our customers. TPBN1_UKTJ

As Customer Success Manager, you'll initially be focussed on the Appraisd product offering whilst also supporting the Talos360 Customer Success team. We are now looking for a Customer Success Manager to be based out of Warrington three days per week, with two days working from home. You'll work clos

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of working with Universities, then I'd love to talk to you. You will manage a number of existing customers, build strong relat

Vice President of Customer Success. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

Vice President of Customer Success. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision.

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

We are looking to expand our Customer Success team and strengthen our consulting services. As a Consultant within the Customer Success team, you will play a critical role across both pre-sales and delivery.

Customer Success Manager, newcastle-upon-tyne, tyne and wear. Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadma

Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. Champion custom

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. You’ll do work that matters - driving real impact and he

Customer Success Engineers (CSE). If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to achieve success. Desire to build long-term relati

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. This role is focused on managing key accounts, ensuring full customer engagement, providing high-level merchandising and program/project management, and driving the renewal and ex

Principal Customer Success Manager. Strong customer advocacy with the ability and willingness to engage directly with customers and build relationships with C-level and VP-level stakeholders. Drive value by providing insights and analyses to customers, ensuring that they get the most out of our prod

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Customer Success Representative. Customer Success Representative, newcastle-upon-tyne, tyne and wear. Resolve queries efficiently, following up to confirm successful outcomes.

A successful Customer Success Assistant should have:. Bonus: Any experience with CRM tools or customer-facing roles. If you're looking for a challenging and rewarding role in customer service, apply today to join a thriving sales department! #J-18808-Ljbffr.

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

Years of experience in a Customer Success, Technical Account Management, or similar customer-facing role? * Select. Customer Success, Technical Account Management, or similar role. Technical Customer Success Manager, NA West.

Customer Success Manager | £25,750 plus performance bonus | Derby DE21. As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Customer Success & Solutions Manager – EMEA.

Customer Success or account management with enterprise SaaS customers. Senior Customer Success Manager, Enterprise (UKI). Senior Enterprise Customer Success Manager.

As Customer Success Manager, you'll initially be focussed on the Appraisd product offering whilst also supporting the Talos360 Customer Success team. Customer Success Manager – Required Skills. Significant experience in customer success, account management, or project management, ideally within a

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world’s largest enterprises. Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manage

The Senior Customer Success Manager (UK) will be responsible for driving product adoption, customer satisfaction, retention and expansion across Zoom’s UK enterprise customer base. Customer Services play a crucial role in improving the customer experience within Zoom. Have a proven track record of

Are you passionate about helping customers succeed and scaling that impact with smart systems and strategy? As a Scaled Customer Success Manager, you’ll be at the heart of how we support a large and diverse portfolio of customers, combining technology, automation, and data to deliver a personalize

Customer Success Manager, warrington, cheshire. Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP. Solution Advisor Associate - SAP Academy for Customer Success - United Kingdom Hybrid). Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while

Successful commercial experience in HR SaaS, Customer Success Management, or Account Management. As Enterprise Customer Success Manager, you will join a super dynamic team that is driving our most exciting growth accounts and opportunities. Be the first to know about Customer Success Manager opening

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

The Customer Success Manager plays a pivotal role in ensuring Powerfleet’s customers achieve their desired outcomes with our solutions. Familiarity with customer success tools and CRM platforms. Passion for helping customers leverage technology to drive business success.

We’re hiring a Customer Success Manager (Level I) to support single school customers in the UK. Customer Success, Account Management, or another customer-facing role (EdTech or SaaS a plus). Escalate risks or blockers to ensure customer success.

Customer Success thrives on leveraging data, innovation, and automation, to streamline and enhance processes, predict customer behaviour, optimise engagement, and ensure seamless adoption of technology. The ideal candidate will also assist our Customer Success Managers in ensuring our customer accou

Map customer stakeholders & users to Customer Personas. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work. Ability to drive insights and adoption recommendations to customers by analyzing customer.

Previous experience in customer facing role preferred (customer success / customer support). Customer Success Executives are a vital gateway between our customers, and our product to ensure we maintain excellence across the business and enable our customers to succeed with Sandy. The Customer Succes

As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, complex customers. You will also work with Product, Engineering, Marketing, and Customer Care to shape the customer journey, advocate for customer needs, and influence prod

As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. A

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH. Customer Success Manager (London/UK-Based). Customer Success Manager (London/UK-Based).

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager - Creator Monetization plat

The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers. This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while ensu

Management of customer expectations and be a focus point for customer issues. Customer Success Manager (Technical), UK. Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics.

We’re looking for a Customer Success Specialist – UK & Nordics to lead onboarding, support, and long-term success for our customers across the region. Customer Success Specialist - UK & Nordics. Customer Success Specialist – UK & Nordics.

Build and Scale, Own, Optimize & Impact the revenue stream by driving change and maximize the effectiveness of the Customer Success team to deliver greater value and grow our customers. Managing a growing team of Customer Success Managers in your region; recruiting, hiring, and training new team mem

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

What you need to bring to be successful:.

As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Act as a trusted advisor to customers, adopting a customer-firs

Customer Success Manager - Real World Evidence (UK) Remote: London, UK | Northern Ireland | Portugal Apply for this role. As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and present

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. Your approach, opinion and results will be integral to driving success strategies for Ably customers, regardless of se

Customer Success Representative, warrington, cheshire. Customer Success Representative. Resolve queries efficiently, following up to confirm successful outcomes.

As Customer Success Manager, you’ll initially be focussed on the Appraisd product offering whilst also supporting the Talos360 Customer Success team. Contribute ideas to continuously improve customer success processes and service delivery, ensuring the team remains efficient, effective, and scalab

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

It’s an exciting time as the team scale up to develop the customer journey amongst a larger customer base as we expand into three tiers of Customer Success managers (currently two). To improve our Customer Satisfaction Levels: You will be responsible for customer satisfaction surveys across the bu

Customer Success or Account Management in a Saas, HR tech orlarge events industry.

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. Monitor customer health and satisfaction metrics including customer engagement and activity. Develop tailored success plans and monitor performance metric

This is not just any old Customer Success role, every day is different and you will have a central role in supporting our customers and growing a purpose driven company transforming the bereavement space. We have a fantastic Customer Success team with an outstanding reputation for delivering excepti

Develop and understand customer outcomes by communicating with customers, analyse customer health metrics, run NPS and gather other feedback via Intercom. Finance / Business Valuation, Account Management, or Customer Success. Experience in working in Customer Success or studies in Finance (ideally i

We're looking for a Strategic Customer Success Manager to join our growing Customer Success team, providing an opportunity to work with a wide range of our largest clients. Reporting to the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.

As a Customer Success Manager (CSM) at Spectro Cloud, you will play a critical role in driving customer satisfaction, retention, and growth. Proven track record of managing and growing customer relationships, with a strong focus on customer satisfaction and success. Collaborate with customers to dev

The Associate, Customer Success will play a key role in managing and coordinating assigned learning programs while ensuring a seamless customer experience. The position requires close collaboration across multiple teams, including Sales, Implementation, Partnerships, Marketing, Product, Finance, and

As a Technical Customer Success Manager, you will be the trusted partner for a portfolio of high-value customers, ensuring their retention, satisfaction, and long-term success. Technical Customer Success Manager (Remote - UK). Previous experience in Customer Success, Technical Account Management, or

Customer Success Manager (London/UK-Based). Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (London/UK-Based).

Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer Success or Account Management. ClickUp is seeking a Senior Customer Success Manager (CSM) to join our dynamic team. Sophisticated Customer Handling: Address challenging customer scenarios with confidence and pr

The Success Manager is the face of LivePerson to their customers & the main focal point for all related topics. The Customer Success Manager position is a pivotal role at LivePerson. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tool

Document customer interactions, success stories, and escalations in CRM or customer success platform. Your work will directly contribute to long-term customer retention and growth by establishing a strong foundation during the critical onboarding phase and ensuring customers are set up for success f

Customer Success Specialist | Customer Success | UK&I | Remote. Track and manage customer health, sentiment, and usage to ensure long-term success. Customer Success, Account Management, or SaaS leadership.

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

Own the customer lifecycle, providing ongoing and proactive support to Sophos customers to drive high levels of customer satisfaction, deep engagement, and mutual success, resulting in a successful renewal. Experience working in customer success, technical account management, sales engineering or si

Get notified about new Customer Success Specialist jobs in. As a Senior Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our largest accounts. Customer Success Associate (Online Brand Protection).

We’re looking for a detail-oriented and process-driven Enterprise Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet’s software platform. Execute the customer success strategy, focusing on high touch points and relationship building with dental office

The Director, Customer Success position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. The Director, Customer Success has extensive experience in working

As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. Customer Success & Solutions Manager – EMEA. Principal Customer Success Manager (UK-Based Remote Role).

Vice President of Customer Success. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. The program will enrich your knowledge of SAP and the

Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful and have the best possible experience with us , to support growing revenue. The Customer Success Manager (CSM) is responsible for driving customer eng

You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. As Customer Success Business Partner (CSBP), you will be a trusted advisor for our key customers and strate

Get notified about new Customer Success Manager jobs in. Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, complex customers. Our Global Customer Success Managers are a high-performing, customer-focused team. Proven experience in Customer Success, Account Management, or a relate

We’re looking for a Customer Insights & Success Analyst to dig into our clients’ customer data, spot trends, and turn insights into actions that boost satisfaction, cut returns, and drive sales. You’ll take ownership of key accounts, uncover the stories behind the numbers, and work closely wit

Proactive Customer Health Management: Monitor client usage, engagement patterns, and other indicators throughout the customer journey, taking proactive steps to maintain and enhance customer health and success. Customer Success Planning: Lead and progress customer success plans, collaborating with A

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals in a customer success organization, preferably in an enterprise SaaS setting.

Customer Success Manager - iGaming. To be successful, you will be dynamic, analytical, and willing and able to work autonomously.

As a Customer Success Director, you will lead our client's customer success and account management strategy, overseeing a high-performing team of account managers and software delivery managers. Significant experience leading high-performing account management or customer success teams, ideally with

Customer Success Manager (Revolut People). Customer Success Consultant- Fully Remote- United Kingdom. Senior Customer Success Manager (Remote - UK).

Customer Success Manager, Enterprise - EMEA - [IC2]. Get notified about new Customer Success Manager jobs in. Customer Success Manager (Technical), UK.

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Strong relationship builder, experienced in using Customer Success tools to monitor engagement and mitigate risks.

Recruitment support for Sales, Marketing, Customer Success and PreSales function (i. ESSENTIAL - Minimum 2+ years in a Customer Success role (ideally SaaS/finance-related). Get notified about new Customer Success Manager jobs in.

Strong understanding of customer lifecycle management and success metrics. Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics. Manage customer expectations and serve as a focus point for customer issues.

Develop a strategic approach to managing your portfolio, focusing on understanding customer needs, formulating growth strategies, and executing plans to expand services for existing clients. Conduct regular check-ins to evaluate customer satisfaction, identify areas for improvement, and propose cust

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. The program will enrich your knowledge of SAP and the

You’ll be reporting to the Director of Customer Success and be working very closely with our other customer success managers in building a world-class CS org. We’re looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Ac

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

The Success team at Mindset do everything we can to enable our customers to be successful and receive a positive experience with our platform. As a Customer Success Executive, you’ll spend your time understanding the needs of customers, working with them to understand any challenges they face and

As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. From a technica

Siebel Applications Architect: Customer Success Services – SaaS and Applications. Our Customer Success Services team works with over 6,000 companies globally. Siebel Applications Architect: Customer Success Services – SaaS and Applications.