87 Best customer support specialist Jobs in Barking (October 2026)

Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

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Hosco

Food & Beverage Supervisor

7 days ago

Full-time

London

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

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Droplet Of Style

BEAUTY & HAIR PROFESSIONALS WANTED – EAST HAM E6

21 days ago

Part-time

London

Droplet of Style is growing and we’re looking for talented beauty professionals to join our salon in East Ham. We’re currently interested in hearing from: • Hair Stylists / Colourists, • Lash Technicians, • Brow Artists / Threading Specialists, • Waxing Specialists, • Nail Technicians, • Pedicure Specialists, • Beauty / Facial Therapists, • SPMU Artists We have hair stations, nail and pedicure stations and private treatment rooms available within an established salon. Different working arrangements may be considered depending on your experience, services and existing client base. We’re looking for people who are professional, reliable, confident with clients and genuinely want to grow as part of a salon. Full-time or part-time opportunities may be considered. 📍 East Ham, London E6 Interested? Send us a DM with: – services you provide – years of experience – qualifications – your Instagram/portfolio – current client base, if any – days/hours you’re looking for – whether you’re looking for employment, commission or a self-employed opportunity.

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Pests R Us Ltd

Pest Control Technician

Pests R Us Ltd is a growing pest control company providing professional pest management services to domestic, commercial and public-sector clients across London and the surrounding areas. We are looking for a reliable, hardworking and customer-focused Pest Control Technician to join our team. This is a practical and varied role. No two days are the same, and you will visit a range of properties, identify pest problems, carry out treatments and provide customers with professional advice to prevent problems from returning. The ideal candidate will be someone who enjoys working independently, solving problems and dealing with customers professionally. Key Responsibilities • Attend scheduled domestic and commercial pest control appointments., • Investigate pest activity and identify the cause and extent of infestations., • Identify common pests including rats, mice, cockroaches, bed bugs, fleas, ants, wasps, flies and other nuisance pests., • Carry out pest control treatments safely and effectively using approved methods and products., • Set, inspect and maintain traps, bait stations and monitoring equipment., • Carry out follow-up visits and assess the effectiveness of treatments., • Identify potential pest entry points, harbourage areas and contributing factors., • Provide customers with clear advice and recommendations to prevent future infestations., • Complete treatment reports, photographs and job records accurately., • Communicate with the office regarding completed jobs, follow-up requirements and customer issues., • Maintain pest control equipment, PPE and company vehicles in a clean and professional condition., • Follow all company health & safety, COSHH and pest-control procedures., • Maintain a professional appearance and attitude when representing Pests R Us., • Build positive relationships with customers and site managers., • Identify opportunities for additional pest-control, proofing or preventative work where appropriate. Types of Properties You may work across a wide variety of environments, including: • Restaurants and food businesses, • Schools and nurseries, • Offices, • Residential properties, • Hotels and accommodation, • Property-management sites, • Shops and commercial premises, • Warehouses, • Construction sites, • Public-sector buildings, • Communal areas and external grounds Skills & Experience Essential: • Reliable and punctual., • Professional attitude and good work ethic., • Good communication and customer-service skills., • Practical and confident approach to problem-solving., • Ability to work independently and manage a daily schedule., • Good attention to detail., • Comfortable working in different environments and weather conditions., • Physically capable of carrying equipment, climbing stairs and working in confined or awkward areas., • Basic smartphone skills for completing job reports and uploading photographs., • Appropriate driving/riding entitlement for the vehicle being used. Desirable: • Previous pest control experience., • BPCA or RSPH pest-control qualification., • Commercial pest-control experience., • Knowledge of COSHH and safe pesticide use., • Experience with digital job-management or CRM systems., • Experience in proofing, bird control or other property maintenance work. Driving & Motorcycle Licence Because the role involves travelling between customer sites, applicants must have a suitable means of travelling to work locations. A full UK driving licence is preferred. Applicants who use a motorcycle or scooter are also welcome. A valid CBT with the appropriate motorcycle entitlement or a full motorcycle licence is acceptable where applicable. Any motorcycle/scooter used for work must have appropriate business-use insurance and comply with all legal requirements. Personal Qualities The successful candidate will be: • Reliable and trustworthy, • Hardworking and motivated, • Friendly and approachable, • Professional when dealing with customers, • Practical and good at solving problems, • Comfortable working alone, • Organised and able to manage their time, • Willing to learn new skills, • Confident using technology, • Presentable and respectful of customers’ homes and businesses Training & Development Previous pest-control experience is beneficial but not essential for the right candidate. Training can be provided to the successful applicant, including company procedures, pest identification, treatment methods, health and safety and customer service. There will also be opportunities to develop additional skills in areas such as: • Rodent control, • Insect control, • Bed bug treatment, • Bird control, • Pest-proofing, • Bird-proofing installations, • Commercial pest management, • Rope-access/property maintenance work What We Offer • Competitive salary/rates of pay., • Full training and ongoing development., • Company equipment and PPE., • Company vehicle where applicable., • Varied domestic and commercial work., • Regular work with established customers., • Opportunity to earn additional income through performance and additional work., • Career progression within a growing company., • Opportunity to develop specialist pest-control and property-maintenance skills., • Support from an experienced management team. Progression As Pests R Us continues to grow, there will be opportunities for the right person to take on additional responsibility. Potential progression could include: Pest Control Technician → Senior Technician → Team Leader → Operations/Field Supervisor There may also be opportunities to specialise in commercial pest management, bird control, proofing and property maintenance. The Ideal Candidate We are looking for someone who doesn’t simply want to turn up, complete a job and leave. The ideal candidate will take pride in their work, care about the customer experience and want to develop their skills as the company grows. If you are practical, reliable, motivated and enjoy solving problems, we would like to hear from you. Apply now to join Pests R Us Ltd and become part of a growing professional pest-control team.

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Mobile Tyre Fitting Service Tyres On The Run Ltd

Mobile Tyre Fitter Job Description Job Title: Mobile Tyre Fitter / Mobile Tyre Technician Location: East London Reporting to Manager Employment Type: Full-time, Temporary with progression to Permanent Job Purpose The Mobile Tyre Fitter delivers high-quality tyre replacement, repair, and roadside assistance services directly to customers at their homes, workplaces, or stranded roadside locations. Operating from a fully equipped mobile service van, you will act as the face of the company, ensuring a safe, efficient, and professional experience for every customer. Key Responsibilities and Duties 1. Technical & Service Delivery Remove, refit, repair, and balance tyres on cars, vans, and light commercial vehicles. Conduct accurate tyre safety inspections, checking tread depth, wear patterns, and inflation pressures. Assess tyre damage to determine if a safe repair is possible under national safety standards or if a replacement is required. Ensure all locking wheel nuts and vehicle components are handled safely and re-torqued to manufacturer specifications. 1. Mobile Fleet & Asset Management Drive and maintain a company-allocated mobile service vehicle in compliance with road safety laws. Conduct daily pre-journey van inspections (fluid levels, lights, tyre condition). Keep the mobile unit clean, organized, and stocked with adequate tyre inventory and consumables. Maintain all onboard specialist tools, including jacks, air compressors, and portable balancing machines. 1. Customer Service & Communication Travel efficiently to scheduled and emergency call-out appointments within your designated area. Provide professional advice to customers regarding tyre maintenance, safety standards, and legal requirements. Process payments on-site and accurately complete digital job sheets, risk assessments, and invoices via a company mobile device. 1. Health, Safety & Compliance Strictly adhere to health and safety regulations, particularly when working at the roadside or in public spaces. Correctly deploy safety equipment, including high-visibility clothing, cones, and beacons. Safely dispose of worn or damaged tyres in accordance with environmental policies. Requirements, Qualifications & Experience Experience: Minimum of 1 - 3 years of tyre-fitting experience (experience operating a mobile service van is highly desirable but not mandatory). Licence: A valid, clean UK driving licence is required. Physical Fitness: Capability to meet the physical demands of the role, including regular lifting of tyres and heavy equipment. Technical Skills: Confident operating wheel balancers, tyre changers, and electronic diagnostic or tracking tools. Soft Skills: Strong time-management skills, a polite customer-facing manner, and the ability to work independently without direct supervision. Working Conditions & Benefits Hours: Standard shift patterns, which may include rotational weekends and participation in an on-call emergency rota. Environment: Primarily outdoor field work in varying weather conditions. Package Includes: Competitive base salary, performance-based bonus/commission schemes, company van, uniform, specialist tools, and ongoing training support

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Cake Craft Company

Digital Marketing Manager

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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Eminent Financial

Mortgage & Protection Adviser – Self-Employed Opportunity!

Mortgage & Protection Adviser – Self-Employed Opportunity Build Your Own Business. Own Your Time. Create Your Future. Are you ambitious, self motivated, and driven to succeed? Do you want the freedom of being your own boss while benefiting from exceptional training, ongoing support, and a clear career progression pathway? We are seeking motivated individuals to join our growing team as Self-Employed Mortgage & Protection Advisers. Whether you're already CeMAP qualified, newly qualified with no practical experience, or looking to enter the industry and gain your qualifications, we provide everything you need to build a successful and rewarding career. The Opportunity As a Self-Employed Mortgage & Protection Adviser, you'll help clients achieve their homeownership and financial goals through expert mortgage and protection advice. You will advise clients on: • Residential Mortgages, • Remortgages, • First-Time Buyer Mortgages, • Buy-to-Let Mortgages, • Life Insurance, • Critical Illness Cover, • Income Protection, • Family Protection Solutions With the flexibility of self-employment, you'll have complete control over your diary, your earnings, and the growth of your business. New to the Industry? Full Training & Support Provided For candidates who do not yet hold their CeMAP qualification, we provide: Structured training and development Mentoring from experienced advisers A clear pathway into mortgage and protection advice Already CeMAP Qualified but Lack Practical Experience? Many newly qualified advisers struggle to find a business willing to invest in their development. We specialise in turning qualified candidates into successful advisers through comprehensive hands-on training, including: Mortgage broking skills and real-world client advice Lender criteria knowledge and research Sourcing system training Compliance and regulatory guidance Fact-finding and recommendation processes Sales training and client conversion techniques Case packaging and submission Lead management and relationship building Business development and self-employed success strategies Ongoing coaching and mentoring What We Offer Self-employed opportunity with unlimited earning potential Freedom and flexibility to manage your own time Full training and continuous professional development Access to industry-leading systems and support Dedicated compliance guidance Experienced mentoring and business coaching A supportive environment designed to help you succeed The opportunity to build a valuable long-term business Clear Career Progression We don't just help advisers become successful mortgage and protection specialists—we help them build long-term careers in financial services. Successful advisers will have the opportunity to progress into becoming Financial Advisers, with support towards further qualifications, professional development, and advanced advice opportunities. This creates a genuine career pathway from: Mortgage & Protection Adviser Financial Adviser allowing you to expand your expertise, increase your earning potential, and provide clients with a broader range of financial planning solutions. Who We're Looking For We are seeking individuals who are: • Hungry for success, • Self-motivated and disciplined, • Entrepreneurial in mindset, • Professional and client-focused, • Strong communicators, • Ambitious and driven to achieve their goals, • Committed to personal and professional growth Experience in sales, estate agency, banking, recruitment, customer service, or financial services is advantageous but not essential. Why Join Us? This is more than just a role—it's an opportunity to build your own business with the backing, training, and support of an experienced and successful organisation. If you're looking for flexibility, unlimited earning potential, industry-leading development, and a clear pathway to becoming a Financial Adviser, we'd love to hear from you. Apply today and take the first step towards a rewarding career as a Self-Employed Mortgage & Protection Adviser.

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