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Resolution & Improvement Manager Location: Flexible - WFH or hybrid at one of our UK offices. Quarterly international travel requried. Salary: Dependent on experience Contract: permanent & full-time Great Benefits The Role We are seeking a Resolution & Improvement Manager to lead our Resolution & Improvement Team (RIT), a specialist function responsible for managing complex customer escalations while driving continuous improvement across the Contact Centre. This role combines operational leadership with a strategic focus on customer experience, service improvement and operational effectiveness. You will be responsible for ensuring that complex customer issues are resolved efficiently and fairly while using customer insight, operational data and root cause analysis to identify opportunities for improvement. Success in this role requires strong leadership, analytical capability and stakeholder management skills, along with the ability to translate customer feedback and operational insight into sustainable improvements that enhance customer outcomes and reduce avoidable demand Key Responsibilities • Lead, motivate and develop the Resolution & Improvement Team, creating a high-performing and customer-focused culture., • Manage complex customer enquiries, escalations and specialist casework, ensuring timely and effective resolution., • Act as the senior escalation point for high-profile, sensitive or business-critical customer cases., • Drive the Contact Centre Continuous Improvement programme, identifying opportunities to enhance customer experience and operational performance., • Analyse customer feedback, complaints, colleague insight and operational data to identify trends, root causes and areas for improvement., • Lead process reviews and root cause analysis activities to reduce repeat contacts and improve First Contact Resolution., • Partner with operational managers and support functions to implement and embed sustainable service improvements., • Monitor operational performance, using management information and reporting to drive decision-making and improvement activity., • Present insights, recommendations and improvement plans to senior stakeholders., • Build strong relationships across Operations, Workforce Planning, Quality Assurance, Learning & Development and other key business functions., • Ensure compliance with organisational policies, governance frameworks and regulatory requirements., • Promote best practice, knowledge sharing and a culture of continuous improvement throughout the Contact Centre Skills & Experience • Proven leadership experience within a Contact Centre or Customer Service environment., • Experience managing complex customer escalations, complaints or specialist casework., • Track record of delivering operational change and continuous improvement initiatives., • Strong analytical skills, with experience interpreting operational performance data and identifying trends., • Experience leading change programmes and embedding service improvements across operational teams., • Excellent stakeholder management and influencing skills., • Strong coaching, performance management and team development capability., • Ability to balance operational delivery with strategic improvement priorities., • Experience with quality assurance, complaints management or customer journey improvement frameworks is desirable., • Lean, Six Sigma or other Continuous Improvement qualifications would be advantageous., • Experience working in a BPO & luxury retail environment would be advantageous. Personal Attributes • Strong leader with the ability to inspire, develop and engage teams., • Customer-focused with a passion for delivering positive outcomes and service excellence., • Collaborative approach, building effective relationships across multiple functions and stakeholder groups., • Analytical and insight-driven, using data to inform decisions and improvements., • Proactive and solution-oriented with strong problem-solving capabilities., • Accountable, resilient and comfortable operating in a fast-paced environment., • Strong communication skills with the ability to influence at all levels of the organisation., • Committed to continuous improvement and driving positive change. #LI-CW1

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction.Key Responsibilities :Diagnose and repair devices to ensure minimal downtime.Monitor devices proactively using advanced software.Provide training and guidance to clients, empowering them to maximise productivity.Collaborate with Apogee and client teams to meet service-level agreements.Manage onsite stock of consumables and spare parts effectively.Adhere to health and safety standards, along with security and data integrity protocols.A typical working pattern for this role is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week.SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specialising in MFD printers is essentialProven ability to deal with clients in a professional and courteous manner, both remotely and face-to-faceProven ability to understand technical faults and use problem-solving techniques to resolveExperience of Apogee products, processes, and support toolsProven knowledge and experience of basic networking, scanning, and general ITExperience of resolving software issuesAbility to follow both verbal and written instructions, and to follow procedures and processesSense of urgency when required to enable fast working to successfully meet deadlinesAbility to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the roleAbility to organize workload to ensure maximum output is achieved whilst meeting customer requirementsProven ability to self-motivate and work either as part of an effective team or unsupervisedResults-oriented with an excellent record of successAble to logically examine and interpret information from different sources to develop a course of actionFlexible approach to work and an ability to embrace changeFull, clean driving licenceENHANCED DBS:This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders.SC CLEARANCE:For this role, you will be required to obtain SC Clearance -which includes a basic criminal record check. See these links for more information National security vetting: clearance levels - GOV.UKand SC - Guidance Pack for Applicants - GOV.UKBENEFITS Flexible working options33 days holiday including bank holidaysHoliday purchase schemeEnhanced family friendly benefits (maternity, adoption, paternity and IVF)2 paid days off per year for voluntary work to support our local communitiesStaff Reward SchemePension schemeLife assurance 4 x salarySponsorship for professional development and membershipsEmployee Assistance Programme, includingfinancial wellbeing supportMental health first aider support programmeCycle2work schemeDiscounted Gym MembershipEye care voucher schemeFree flu vaccinationsEmployee social events and recognition activities throughout the yearHP Employee discount programmesMobile phone discountsWHY JOIN APOGEE At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible.We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation.Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.Ready for a fresh start but feeling nervous after time out of work? Youre not alone the Talent Team at Apogee are here to support you every step of the way and help you take that first step back into work with confidence. If it helps, youll also find useful resources and guidance on our careers page to support you.TPBN1_UKTJ

Don't miss this incredible opportunity to join a skilled team restoring and improving period homes with exceptional craftsmanship.If you take pride in high-quality carpentry and want varied, rewarding work, we'd love to hear from you.Senior Carpenter CraftspersonChippenham/BathFull-Time, Permanent£29,000 - £35,000 per annum (depending on experience), plus paid travel time after the first 40 minutes each wayExcellent benefitsPlease note: you must be authorised to work in the UKMitchell & Dickinson is a specialist contractor that has been improving the comfort, energy efficiency and sustainability of period and listed properties for over 15 years.The company is committed to reducing heat loss while protecting the architectural heritage of Britain's traditional homes through specialist restoration, secondary glazing and insulation solutions. With a negative carbon footprint, Mitchell & Dickinson has helped save thousands of tonnes of CO2e through its innovative energy-saving installations, making a real difference for homeowners and the environment alike.Every project is completed with exceptional attention to detail, respect for customers' homes and a commitment to outstanding workmanship.About the RoleAs a Senior Carpenter Craftsperson, you will become an integral member of the Operations team, reporting to a site based Project Manager (working foreman), and carrying out a wide range of specialist carpentry and restoration work.The role is primarily focused on windows and doors, with approximately 90% of projects involving the restoration, repair and enhancement of existing timber joinery. You will also support insulation installations and other energy efficiency improvements, ensuring every project is completed to the highest possible standard.Key ResponsibilitiesRestore and refurbish timber casement windows, sash windows and doors.Carry out repairs including replacing cills, glazing, sash reweighting and timber restoration.Install specialist secondary glazing systems and invisible draught-proofing solutions.Build and fit hardwood frames and bespoke joinery components.Complete loft, underfloor and roof insulation installations where required.Carry out painting and decorating associated with restoration works.Operate hand and power tools safely and efficiently.Maintain exceptionally high standards of workmanship, cleanliness and customer care.Load and unload tools and materials safely.Maintain company vehicles, tools and equipment.Work safely at height using appropriate access equipment.Support warehouse housekeeping and vehicle safety checks.Drive company vehicles when required.Occasionally travel and stay away from home for agreed projects (expenses paid).Key Skills and QualificationsMinimum 3-5 years' carpentry experience.Extensive second-fix carpentry experience with excellent finishing skills.Experience fitting kitchens, bespoke joinery, skirting, architraves or similar high-quality work.Experience working respectfully within occupied private homes.NVQ Level 2 in Carpentry & Joinery or equivalent practical experience.Full clean UK driving licence.Excellent joinery and carpentry skills.Competent using a range of hand and power tools.Strong attention to detail and commitment to producing high-quality finishes.Able to work independently and as part of a team.Excellent communication and organisational skills.Professional, tidy and customer-focused approach.Comfortable working in confined spaces and at height when required.Own standard set of carpentry/joinery tools.First Aid, CSCS and Health & Safety qualifications are advantageous.Benefits5 weeks paid holidays plus paid bank holidays.No weekend working.Generous overtime rates.Immediate enrolment to the company pension scheme with generous company contributions.Enrolment to the company Cash Healthcare scheme after 6 months, giving generous discounts for healthcare items such as dental, opticians and osteopath.Personalised career pathway with regular performance and pay reviews.Paid travel time after the initial travel allowance.Expenses covered for agreed overnight stays.Opportunity to work on unique heritage and energy efficiency projects.Opportunity to mentor apprentices and develop professionally.Varied work with no two projects the same.How to ApplyIf you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.You must be authorised to work in the UK. No agencies, please.Other suitable skills and experience includes Joiner, Bench Joiner, Site Carpenter, Finish Carpenter, Second Fix Carpenter, Carpenter & Joiner, Window Restoration Specialist, Heritage Carpenter, Multi-Skilled Carpenter, Property Maintenance Carpenter, Installation Carpenter, Timber Window Installer, Wood Restoration Technician, Construction Carpenter, Fit-Out CarpenterTPBN1_UKTJ

Division: Davies UKI Reports to: Head of Engineering Location: Field-based Hours: 08:30 17:00 About the Role We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management , supporting both customers and internal teams to deliver high-quality outcomes. You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types. What will your day look like: Key Responsibilities Produce accurate, detailed, and high-quality engineering reports Assess, value, and negotiate vehicle repair costs Provide fair and accurate vehicle valuations Negotiate total loss settlements Apply detailed knowledge of salvage categories Manage claims through to resolution Liaise with repairers, customers, and internal teams Support colleagues and contribute to team success Knowledge and Abilities: Skills & Experience Essential: Qualified to IAEA or ATA (VDA) standard Experience within insurer or independent engineering environment Strong understanding of claims processes and salvage categorisation Experience using estimating systems (e.g. Audatex, GT Motive, Glasss ) Ability to inspect a wide range of vehicles including: Cars HGVs Agricultural machinery Caravans Excellent negotiation and communication skills Strong analytical and problem-solving ability Effective time management and prioritisation skills Desirable: AQP qualification Personal Attributes Detail-oriented and structured approach Confident decision maker and negotiator Ability to work independently in a fast-paced environment Strong customer focus with complaint resolution experience Professional handling of sensitive and confidential information #INDUKI Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients. TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our Civils projects team in the South West in Bath- We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. Want to come and be a part of it? What will you be doing? You'll be managing of all engineering activities including engineering control, setting out and providing direction to workforce and leading Quality control systems to ensure compliance with project design and specifications Ensuring the highest possible Health, Safety & Environmental standards are employed across all projects, adhering to health and safety policy/ environmental policy and actively supporting the It Starts With Me (ISWM) culture that is an integral part of the M Group Highway's working environment. Part of the role involves assisting and managing the permit process including CAT scanning and issuing Permits We'll ask you to keep accurate records including site diary, records of works activities, resource allocations and as-built information using AutoCAD. What youll bring A good level of experience in civil engineering and workforce supervision including earthworks; drainage, structures and Highways. The ability to remain flexible in your approach to the role whilst embracing change and helping to drive that change through; Highly organised and able to juggle priorities, whilst multi-tasking for many stakeholders, and still remaining focussed on whats most important Ambitious constantly focused on improving performance, doing everything to the best of your ability and making the best of every situation. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from Reward and recognition scheme My Car Choice our salary sacrifice EV/ Hybrid car scheme 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH INDREG TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways - South West (Bath) At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining our South West Civils projects Team. We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. Want to come and be a part of it? What will you be doing? You'll lead associated site team including supervision and subcontractors and monitor site activities against target programmes reporting exceptions. You be involved in planning and supervising works. Ensuring adequate records are maintained through site photographs, daily diaries and as built drawings. You'll carry out daily site briefings and supervise sub-contractor task briefings. Monitoring all works activities to ensure the they meet the Works Specification and are delivered safely. We'll ask you to Attend client meetings to provide them with a delivery update and manage issues. Write and maintain contract programme and formal communications to clients and subcontractors. You'll take ownership for safety and environmental compliance. What youll bring A good level of experience in civil engineering and workforce supervision A good level of commercial acumen; Effective team management, leadership and influencing skills Excellent customer skills The ability to drive excellent relationships with all contacts The ability to remain flexible in your approach to the role Experience of working on NEC contracts Excellent communication skills verbal and written Highly organised and able to juggle priorities Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you and your family 28 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH INDREG TPBN1_UKTJ

Application Deadline: 11 August 2026 Department: Student Recruitment and Outreach (Future Students) Employment Type: Full Time Location: Bath or London Compensation: Grade 8A - Starting from £48,823 rising to £56,536 per annum This senior role within the Future Students directorate, Head of Admissions and Applicant Support (Partnerships & Direct Delivery) has overall responsibility for the quality and effectiveness of the applicant journey and formal admissions processes for our partnership provision and the universities direct delivery sites. You will be responsible for all aspects of service design, including statutory, legal and regulatory compliance dimensions relating to Partnership & direct delivery site Admissions at Bath Spa University. You will lead the development, delivery, and continuous improvement of admissions services for our partnership and direct delivery provision. Working closely with the Director and senior colleagues, you will shape admissions strategy, policies, and procedures to ensure an inclusive, compliant, and high-quality applicant experience that supports institutional growth and student success. You will provide inspirational leadership to specialist admissions teams, oversee complex admissions operations across multiple intakes, and act as the senior decision-maker for partnership admissions. The role requires extensive knowledge of the higher education admissions landscape, including regulatory requirements such as OfS, UKVI, HESA, and the Fair Admissions Code, alongside a strong focus on service excellence, data integrity, qualifications mapping, and process improvement. You will build and maintain effective relationships with franchise partners, direct delivery sites, and internal stakeholders, using data, sector insight, and evidence-based practice to inform strategic decision-making and enhance applicant conversion. As the University's lead for partnership admissions, you will represent the institution across key committees and external networks, deliver training and guidance to colleagues and partners, and drive innovation to ensure admissions services remain responsive, efficient, and aligned with evolving sector expectations and University priorities. • Extensive experience / understanding of leading partnership Admissions, including UK and international markets., • Experience of leading and motivating a high-performing Admissions teams to achieve targets and deliver excellent customer / applicant service along with being agile and embracing change., • Experience of using applicant and student record databases ensuring data is collected and safely stored efficiently and effectively., • Experience of producing and delivering high level reports and presentations to senior stakeholders ensuring it is clear and digestible in its format., • Experience of working with recruitment Agents in relation to recruitment and admissions. Ensuring all activity is regularly reviewed and in line with sector / government polices to ensure the university remains effective and compliant in its usage., • Experience of being the institutional lead for Admissions in staying abreast of current sector trends and challenges with the function and ensure the team are fully sighted and trained accordingly, • A relevant postgraduate or professional qualification, • Experience of leading on institutional change ensuring teams are both clear and motivated to maintain an excellent service. For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description. Salary Grade 8A - Starting from £48,823 rising to £56,536 per annum The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances. Location: Bath/London depending on the candidate. Interview Date: 1st September 2026 • Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement, • Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits, • Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme, • Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling, • Transport schemes including Electric Vehicle Scheme and Cycle to Work, • Wide range of discounts and financial benefits, accessed through and easy-to-use app For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/ #J-18808-Ljbffr

HGV Class 2 Driver | Avonmouth Apply Now Join Our Team and Start Earning Competitive Rates HG Recruitment are recruiting Class 2 Drivers in partnership with EVRi to support their operation in Avonmouth, Severn Beach, Gloucestershire, BS35 4PQ. This is an excellent opportunity for professional Class 2 Drivers looking for ongoing work with regular shifts and excellent earning potential. Pay Rates PAYE • Day Shifts£16.13 per hour, • Night Shifts£18.13 per hour Shift Patterns Available • Night Shifts - Start times between 23:00 and 03:00, • Day Shifts - Start times between 04:00 and 08:00 Working Pattern • Full-time and part-time opportunities available, • Flexible working patterns to suit your availability, • Weekend working required, • Drivers must be available to work a minimum of 34 weekend shifts per month, • Ongoing work available throughout the year The Role As an HGV Class 2 Driver, you will play a key role in ensuring the safe and efficient movement of parcels between distribution units and customer locations. You will be responsible for completing scheduled deliveries while maintaining the highest standards of safety, compliance, and customer service. Key Duties • Delivering to distribution units and designated delivery locations., • Conducting vehicle checks before and after each shift., • Loading and unloading goods safely and securely., • Adhering to Driver Hours, Tachograph, and Working Time Directive regulations., • Maintaining excellent communication with the transport team., • Completing all delivery paperwork and electronic records accurately., • Representing HG Recruitment and our customer professionally at all times. Benefits • Consistent regular ongoing work and job security., • Full-time and part-time opportunities available., • Flexible working patterns., • PAYE and Holiday-Inclusive rates available., • Pension scheme., • Supportive and customer-focused team., • Rotas available on demand., • Free onsite driver trainer support., • Ongoing upskilling opportunities., • CPC and periodic training support., • Mentor and Mental Health First Aider support available., • Driver portal with access to:, • Assignment briefs., • Payslips., • Holiday accrual., • Historical pay records., • Working Time Directive data., • Driver App for direct communication with the recruitment team., • 24/7 support from HG Recruitment. Requirements • Valid Class 2 (Category C) Licence., • Valid CPC Qualification Card., • Valid Digital Tachograph Card., • Recent Class 2 driving experience preferred., • New Pass HGV Drivers Welcome., • Positive attitude and strong work ethic., • Reliable and professional approach., • Good communication and customer service skills. About HG Recruitment Decades of experience in the supply chain, HG has a strong well-established reputation. Offering great job opportunities within transport & logistics. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process, our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by theEquality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. JBRP1_UKTJ

Job Description: Objectif :Travailler en tant que Responsable des Transferts Industriels et de l'Amélioration des ProcessusIntitulé du poste : VIE-2026 Royaume-Uni - Responsable des Transferts Industriels et de l'Amélioration des Processus - H/F Description du poste Le Volontariat International en Entreprise (VIE) est un programme international unique parrainé par le Ministère français de l'Économie, des Finances et de l'Emploi, ouvert à Airbus pour offrir aux jeunes professionnels l'opportunité d'acquérir une précieuse expérience professionnelle rémunérée à l'étranger dans une fonction technique ou commerciale. Le VIE est un contrat spécifique, soumis aux critères d'éligibilité de Business France. Principales Exigences du VIE : Citoyens de l'Union Européenne (plus la Norvège, l'Islande, le Liechtenstein et Monaco), diplômés âgés de 28 ans maximum Avoir rempli leurs obligations militaires pour leur pays, le cas échéant Pour plus d'informations : (en anglais, allemand, italien et espagnol) La durée du contrat VIE est comprise entre 6 et 24 mois. Un poste VIE pour un Responsable des Transferts Industriels et de l'Amélioration des Processus (To W BIM) a été créé au sein de Commercial Aircraft / Airbus UK à Bristol. Vous rejoindrez l'équipe Achats. Vous aurez l'opportunité de travailler dans un environnement dynamique, dans un rôle couvrant l'ensemble de la gamme d'avions commerciaux Airbus. Les achats d'aérostructures sont un élément clé de la chaîne d'approvisionnement d'Airbus et vous contribuerez à son succès. Responsabilités et tâches Vos principales tâches comprendront : Soutenir le SCQS (Supply Chain & Quality Specialist) responsable des Transferts Industriels en assurant l'adhérence aux Méthodes (M1008, ASR, A2231.1, ou directives Airbus pertinentes). Contribuer à la gestion proactive de la relation avec les parties prenantes internes pour assurer le niveau cible de satisfaction client. Soutenir le SCQS responsable des Transferts Industriels dans la gestion des Transferts Industriels et la réalisation des jalons. Affiner la boîte à outils Transferts Industriels existante (modèles et flux de travail) pour standardiser le processus. Fournir une visibilité en temps réel sur l'avancement des jalons au management grâce à l'utilisation d'outils de gestion de projet. Soutenir les demandes quotidiennes de l’équipe Achats. Assister au lancement des appels d'offres (Calls For Tender - CFT). Soutenir les négociations commerciales liées aux appels d'offres. Coordonner avec des équipes à distance à travers l'Europe pour aligner les stratégies de chaîne d'approvisionnement. Surveiller les dépenses par rapport à l'objectif budgétaire annuel. Des déplacements professionnels sont à prévoir au Royaume-Uni et en Europe, et vous devez être disposé(e) à voyager en conséquence. Compétences requises Vous possédez les compétences et l'expérience suivantes : Diplômé d'un Master en Ingénierie, Chaîne d'Approvisionnement (Supply Chain) ou Commerce International. Une première expérience (stage/apprentissage) en Achats, Ingénierie Industrielle, Gestion de Projet ou Gestion de la Qualité dans un environnement de haute technologie (Aérospatiale, Automobile ou Énergie) est un atout majeur. Gestion de projet : Connaissance des diagrammes de Gantt, de l'Analyse du Chemin Critique (Critical Path Analysis) et de la Gestion des Risques. Systèmes techniques : Maîtrise de SAP (idéal) et d'Excel/Google Sheets avancé (recherches, macros/scripts ou tableaux croisés dynamiques). Gestion des données, Analyse et Visualisation : L'expérience avec Looker Studio est un plus pour l'aspect "Amélioration des Processus" du rôle. Communication Interculturelle : Capacité à influencer les parties prenantes dans différents pays et fonctions (Ingénierie vs. Finance). Adaptabilité : À l'aise pour travailler dans un environnement dynamique avec des priorités en constante évolution. Pensée Analytique : Aptitude à transformer des informations détaillées et complexes en synthèses exploitables pour la prise de décision. Anglais : Niveau de négociation (lu, écrit et parlé) est obligatoire. Français/Espagnol/Allemand : L'une de ces langues serait un avantage compte tenu de l'écosystème Airbus. Transfers of Work and Business Improvement ManagerAim:Work as a Transfers of Work and Business Improvement ManagerJob Title: VIE-2026 United Kingdom - Transfers of Work and Business Improvement Manager - H/F Description of the job The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministry of Economy, Finance and Employment, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function. The VIE is a specific contract, under Business France’s eligibility criteria. VIE Main Requirements: - European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old - Have fulfilled military obligations for their country, if any For more information: (in English, German, Italian and Spanish) The contract duration of VIE is between 6 to 24 months. A VIE for a To W BIM has arisen within Commercial Aircraft / Airbus UK in Bristol. You will join the Procurement Team. You will have the opportunity to work in a dynamic environment in a role covering the full range of Airbus Commercial Aircrafts. Aerostructure Procurement is a key part of the Airbus Supply Chain and you will contribute to its success. Tasks & accountabilities Your main tasks will include: Support the SCQS (Supply Chain & Quality Specialist) Transfer of Work (To W) in ensuring Method adherence (M1008, ASR, A2231.1, or relevant Airbus directives). Contribute to proactive management of the relationship with internal stakeholders to ensure target level of customer satisfaction. Support the SCQS Transfer of Work in managing To Ws and delivering milestones. Refine the existing To W toolkit (templates and workflows) to standardize the process. Utilize project management tools to provide real-time visibility on milestone achievements to senior stakeholders. Support on the daily procurement requests Assist in the Launch of Call for Tenders (CFT) Support commercial negotiations linked to CFT Coordinate with remote teams across Europe to align supply chain strategies. Monitor spent against yearly budget target This role may involve some travel for business within the UK and Europe and as such you must be able to travel accordingly. Required skills You have the following skills and experience: Educated to Master’s Degree in Engineering, Supply Chain, or International Business. Initial experience (internship/apprenticeship) in Procurement, Industrial Engineering, Project Management or Quality Management in a high-tech environment (Aerospace, Automotive, or Energy) is a strong asset. Project Management: Knowledge of Gantt charts, Critical Path Analysis, and Risk Management. Technical Systems: Proficiency in SAP (ideal) and advanced Excel/Google Sheets (lookups, macros/scripts, or Pivot tables). Data Management, Analytics and Visualization: Experience with Looker Studio is a plus for the "Business Improvement" aspect of the role. Cross-Cultural Communication: Ability to influence stakeholders across different countries and functions (Engineering vs. Finance). Adaptability: Comfortable working in a fast-paced environment with evolving priorities. Analytical Mindset: Capacity to synthesize complex data into actionable management summaries. English: Negotiation level (read, written and spoken) is mandatory. French/Spanish/German: Any of these would be an advantage given the Airbus ecosystem. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Airbus Operations LimitedEmployment Type:VIE, VISC-------Experience Level:Entry LevelJob Family:Supplier Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

We are currently seeking an experienced Fast-Fit/Tyre Centre Manager to join our client, a leading UK tyre retailer, at their Bath location. This role is ideal for a highly motivated individual with a strong background in automotive retail management and technical vehicle knowledge. The successful individual will have a pivotal role in leading daily operations, motivating the team, and delivering exceptional customer service. Our client offers a competitive salary, performance-related bonuses, and comprehensive benefits package. Benefits of the Fast-Fit/Tyre Centre Manager: Competitive salary between £38,000 and £40,000 per annum, depending on experience Average centre performance-related bonuses of approximately £3,600 annually Up to 32 days' holiday including bank holidays, plus a day off for your birthday Optional overtime paid at standard rates Access to in-house training and development programmes Contributory workplace pension scheme Opportunity to work with the UK's fastest-growing tyre retailer 42.5-hour week over a guaranteed five-day schedule, Mon-Fri 8:30am-5:30pm, plus one in two Saturdays 8:00am-4:00pm (with a day off during the week when working a Saturday)Duties Fast-Fit/Tyre Centre Manager: Manage and motivate workshop and front-of-house teams to achieve sales targets and deliver high standards of customer service Lead the daily operations of the centre, ensuring efficient running and compliance with company standards Maximise customer conversion rates through effective communication and follow-up procedures Maintain security of premises, stock, assets, customer information, and cash Oversee stock control systems, ensuring proper management and accurate audit records Ensure machinery and equipment are maintained and serviced regularly for safe operation Manage stock deliveries, ensuring timely booking and storage Support workshop operations with technical knowledge and assistance when required Maintain high standards of health and safety, security, and complianceRequirements of the Fast-Fit/Tyre Centre Manager: Proven management/supervisory experience within automotive retail, tyre retail, or related sector Strong technical understanding of vehicles with hands-on mechanical knowledge Demonstrated success in leading, developing, and motivating a team Experience in driving sales growth and managing costs effectively Customer-focused mentality, with the ability to deliver consistent high-quality service Excellent organisational and stock control skills as the Fast-Fit/Tyre Centre Manager Full UK driving license with minimal pointsContact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bath and Bathavon, today to discover more about this fantastic Fast-Fit/Tyre Centre Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career

Senior Electronics Engineer Take ownership of complex electronic designs across a varied portfolio of technology projects. Broaden your expertise in analogue, digital and RF systems while working from concept through to production. Build your career in a role that offers genuine technical variety and continuous learning. What You Will Be Doing Design analogue, digital and RF electronic systems for advanced technology applications. Develop schematics, PCB layouts and manufacturing data for mixed signal hardware. Support prototype development, board bring-up, testing and design validation activities. Work closely with software, mechanical and project teams to deliver integrated solutions. Contribute to technical reviews, customer discussions and continuous improvement initiatives. Take designs from early concepts through to manufactured products. Your Experience Experience designing mixed signal PCBs for commercial applications. Good understanding of EMC, grounding, power integrity and PCB layout best practice. Proven debugging, fault-finding and hardware validation experience. Practical prototype assembly, soldering and rework skills. Ability to produce clear technical documentation and engineering records. Experience with RF, embedded systems, FPGA development or software defined radio technologies would be advantageous. Essential Requirements Degree in Electronic Engineering or a related discipline. Commercial electronic hardware design experience within a consultancy or product development environment. Strong analogue and digital circuit design capability. Experience using Altium Designer for schematic capture and PCB layout. Salary £40-70k per annum dependent upon experience Benefits and Balance Rewards extend beyond pay with: Flexible working hours to support work-life balance Private medical cover for additional peace of mind Competitive pension scheme 25 days annual leave plus bank holidays Access to an electric car scheme Where You Will Work Somerset (full time on-site due to the secure nature of the work) Due to the nature of work at our client's site, these vacancies are only open to British Citizens who can obtain SC clearance. This is a permanent role. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to high-technology industries. Thank you for your interest. If you do not hear from us within seven working days, please presume your application has been unsuccessful on this occasion. You may resubmit your CV or details in the future, and we shall assess your suitability then

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Bath Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 03 August 2026 Skills and Experience Essential A good working knowledge of the local labour market in the specified geographical locations Basic knowledge of self-employment Fully IT literate in using a range of Microsoft Office programmes Experience of working in a target driven environment Experience of delivering services to meet contractual and quality standards Desirable Knowledge of the employability industry Knowledge of the recruitment industry Experience of working with people in the provision of ‘information, advice & guidance’ Full driving licence Key Responsibilities Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. * To undertake any other duties, as required, appropriate to the post

The Opportunity A leading professionalservices organisation in Bath is seeking a Accounts Assistant to join itsgrowing finance team. This is an excellent opportunity for someone looking tobuild a long-term career within finance and gain exposure to a broad range of transactionaland month-end accounting activities. The successfulcandidate will work closely with operational teams across the business,supporting invoicing, financial administration and reporting processes whiledeveloping valuable commercial finance experience. Key Responsibilities Raising and issuing client invoices accurately and on schedule. Supporting project and operational teams with financial administration. Monitoring timesheet submissions and resolving discrepancies. Assisting with month-end activities including accruals and prepayments. Reviewing departmental cost reports and financial data. Maintaining accurate records across finance systems. Building strong relationships with internal and external stakeholders. Supporting the wider finance team with ad hoc reporting and administration. Assisting with process improvement initiatives where appropriate. About You Studying AAT. Recently graduated. Looking to move into finance from an administrative or customer service background. Already working within accounts administration and seeking a broader role. What You'll Need to Succeed ✅ Strong attention to detail ✅ Excellent communication skills ✅ Good Excel and Outlook knowledge ✅ Ability to prioritise workload and meet deadlines ✅ Positive and proactive attitude ✅ Team-oriented approach Desirable Experience Finance administration Accounts Payable Accounts Receivable Billing / Invoicing Reconciliations ERP or finance systems Timesheet administration Project-based invoicing Benefits Hybrid working Annual bonus Enhanced pension Generous holiday allowance Professional study support Ongoing career development Health and wellbeing benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Support Team Specialist - Boots Online Doctor. Customer Support Team Specialist - Boots Online Doctor. As a Patient Support Specialist you will thrive on delivering the highest quality support whether via phone, message or webchat.

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You’ll stock shelves, assist customers, and support with deliveries while maintaining high standards of store presentation. You’ll build knowledge of products and promotions to confidently recommend items to customers, thrive in a fast-paced environment, and work flexibly across the store to a h

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Administrator and Customer Support Specialist. You will be the first point of call Supporting clients so a good customer services focus will be required, but the role will be interesting, changing and diverse. Liaise with customers ensuring departments are kept up to date.

Success Talent is recruiting a Customer Service Specialist for a world-class sports brand, based in West Midlands.

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Customer Success Specialist in the United Kingdom to deliver high-quality customer support and be the primary contact for Invisalign and iTero inquiries. You will resolve issues efficiently while maintaining a positive customer experience across all service interactions. You will collaborate with Ma

Wessex Internet is expanding into the New Forest and rural areas, seeking a Customer Support Advisor to be the friendly first contact for customers by phone or email. You will follow support processes, log interactions in Salesforce, and escalate complex queries to the Team Leader as needed. You’l

Anthony Marks is seeking an Administrator and Customer Support Specialist in Bristol. The role involves being the first point of contact for clients, providing high-quality customer service, and handling a range of administration tasks.

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Activate Group Limited in Peterborough is recruiting a Call Centre Advisor to join the 24/7/365 operations.This office-based role requires living within commuting distance of the Peterborough office and offers flexible shift patterns: 37.Saturdays or Sundays depending on rota.The 6–8 week training

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The role blends sales support, customer service and administration across the customer journey to deliver an excellent experience while aiding day-to-day sales operations. Reed is seeking a Sales & Customer Advisor for the Dorset area to join a friendly, supportive team. The position offers a compet

Support and advise Store on customer interaction or any requests where customer has visited store around KYC/KYB update information. Customer Due Diligence Specialist Support. Handle difficult conversations and pushback from customers and internal stakeholders around nature of request and supporting

You will support French-speaking markets across Europe, assisting Sales Manager and B2B customers with queries and orders in a hybrid role near Reading. Language Business is seeking a French-speaking Customer Service Executive for the golf sector.

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Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

With a footprint spanning over 28 million ft² in 30+ countries and advanced tech like Autonomous Mobile Robots (AMRs), we’re redefining how brands deliver customer experiences. UK team and play a key role in driving customer satisfaction, retention, and business growth. Lead client onboarding, se

Answering inbound telephone calls and providing excellent customer support. Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction. Responding to customer questions and

You may currently be working as a Customer Service Representative, Customer Experience Advisor, Client Services Advisor, Customer Care Specialist or in a similar customer-facing role. Previous experience in customer service, customer experience or client support. Reporting to the Customer Service Ma

Proper Recruitment are working with a growing Mortgage broker who are looking for an enthusiastic and customer-focused Customer Coordinator to join their expanding team. This is a predominantly telephone-based role, ideal for someone who enjoys building relationships, delivering exceptional customer

As the Customer Service Representative, you'll be the first point of contact for customers requiring emergency assistance, generator hire, breakdown support and service updates outside of normal business hours. Play a key role in supporting customers during critical situations. Are you looking to jo

Following personalised care plans designed to promote dignity and respect, your responsibilities will include: ?? Medication support (preparation and administration) ?? Mobility support (including the safe use of aids and equipment) ??? Mealtime support (preparing meals/snacks, and feeding if requir

You will act as the main link between customers and the workshop, ensuring a smooth, customer-focused service experience.

Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Contact customers to advise of further services or costs that arise during the service. Arrange alternative trans

Booker in Hull is seeking reliable night team members who thrive in a fast-paced store and are passionate about helping customers. You will join a vibrant night shift, working across shelving, stock and deliveries, always aiming to exceed customer expectations and maintain high store standards.

Customer Service Specialist - Site Supplies. Customer Service Specialist – Site Supplies. Using your construction industry knowledge, you will process customer orders for a wide range of site supplies, manage stock levels, and ensure every customer receives a first-class service.